rowid,title,contents,year,author,author_slug,published,url,topic
264,Dynamic Social Sharing Images,"Way back when social media was new, you could be pretty sure that whatever you posted would be read by those who follow you. If you’d written a blog post and you wanted to share it with those who follow you, you could post a link and your followers would see it in their streams. Oh heady days! 
With so many social channels and a proliferation of content and promotions flying past in everyone’s streams, it’s no longer enough to share content on social media, you have to actively sell it if you want it to be seen. You really need to make the most of every opportunity to catch a reader’s attention if you’re trying to get as many eyes as possible on that sweet, sweet social content.
One of the best ways to grab attention with your posts or tweets is to include an image. There’s heaps of research that says that having images in your posts helps them stand out to followers. Reports I found showed figures from anything from 35% to 150% improvement from just having image in a post. Unfortunately, the details were surrounded with gross words like engagement and visual marketing assets and so I had to close the page before I started to hate myself too much.
So without hard stats to quote, we’ll call it a rule of thumb. The rule of thumb is that posts with images will grab more attention than those without, so it makes sense that when adding pages to a website, you should make sure that they have social media sharing images associated with them.
Adding sharing images
The process for declaring an image to be used in places like Facebook and Twitter is very simple, and at this point is familiar to many of us. You add a meta tag to the head of the page to point to the location of the image to use. When a link to the page is added to a post, the social network will fetch the page, look for the meta tag and then use the image you specified.
<meta property=""og:image"" content=""https://example.com/my_image.jpg"">
There’s a good post on this over at CSS-Tricks if you need to bone up on the details of this and other similar meta tags for social media sharing.
This is all fine and well for content that has a very obvious choice of image to go along with it, but what if you don’t necessarily have an image? One approach is to use stock photography, but that’s not going to be right for every situation.
This was something we faced with 24 ways in 2017. We wanted to add images to the tweets we post each day announcing a new article. Some articles have images, but not all, and there tended not to be any consistency in terms of imagery from one article to the next. We always have an author photograph, but those don’t usually lend themselves directly to being the main ‘hero’ image for an article.
Putting his thinking cap on, Paul came up with a design for an image that used the author photo along with a quote extracted from the article.
One of the hand-made sharing images from 2017
Each day we would pick a quote from the article, and Paul would manually compose an image to be uploaded to the site. The results were great, but the whole process was a bit too labour intensive and relied on an individual (Paul) being available each day to do the work. I thought we could probably improve this.
Hatching a new plan
One initial idea I came up with was to script the image editor to dynamically build a new image by pulling content from our database. Sketch has plugins available to pull JSON content into a design, and our CMS can easily output JSON data, so that was one possibility.
The more I thought about this and how much I wish graphic design tools worked just a little bit more like CSS, the obvious solution hit me. We should just build it with CSS!
In fact, as the author name and image already exist in our CMS, and the visual styling is based on the design of the website, couldn’t this just be another page on the site generated by the CMS?
Breaking it down, I figured the steps needed would be something like:

Create the CSS to lay out a component that could be turned into an image
Add a new field to articles in the CMS to hold a handpicked quote
Build a new article template in the CMS to output the author name and quote dynamically for any article
… um … screenshot?

I thought I’d get cracking and see if I could figure out the final steps later.
Building the page
The first thing to tackle was the basic HTML and CSS to lay out the components for our image. That bit was really easy, as I just asked Paul to do it. Everyone should have a Paul.
Paul’s code uses a fixed dimension container in the HTML, set to 600 × 315px. This is to make it the correct aspect ratio for Facebook’s recommended image size. It’s useful to remember here that it doesn’t need to be responsive or robust, as the page only needs to lay out correctly for a screenshot and a fixed size in a known browser.
With the markup and CSS in place, I turned this into a new template. Our CMS can easily display content through any number of templates, so I created a version of the article template that was totally stripped down. It only included the author details and the quote, along with Paul’s markup.
I also added the quote as a new field on the article in the CMS, so each ‘image’ could be quickly and easily customised in the editing process.
I added a new field to the article template to capture the quote.
With very little effort, we quickly had a page to dynamically generate our ‘image’ right from the CMS. You can see any of them by adding /sharing onto the end of an article URL for any 2018 article.
Our automatically generated layout direct from the CMS
It soon became clear that the elusive Step 4 was going to be the tricky part. I can create a small page on the site that looks like an image, but how should I go about turning it into one? An obvious route is to screenshot the page by hand, but that’s going back to some of the manual steps I was trying to eliminate, and also opens up a possibility for errors to be made. But it did lead me to the thought… how could I automatically take a screenshot?
Enter Puppeteer
Puppeteer is a Node.js library that provides a nice API onto Headless Chrome. What is Headless Chrome, you ask? It’s just a version of the Chrome browser than runs from the command line without ever drawing anything to a user interface window. It loads pages, renders CSS, runs JavaScript, pretty much every normal thing that Chrome on the desktop does, but without a clicky user interface.
Headless Chrome can be used for all sorts of things such as running automated tests on front-end code after making changes, or… get this… rendering pages that can be used for screenshots. The actual process of writing some code to control Chrome and to take the screenshot is where Puppeteer comes in. Puppeteer puts a friendly layer in front of big old scary Chrome to enable us to interact with it using simple JavaScript code running in Node.
Using Puppeteer, I can write a small script that will repeatably turn a URL into an image. So simple is it to do this, that’s it’s actually Puppeteer’s ‘hello world’ example.
First you install Puppeteer. It downloads a compatible headless browser (actually Chromium) as a dependancy, so you don’t need to worry about installing that. At the command line:
npm i puppeteer
Then save a new file as example.js with this code:
const puppeteer = require('puppeteer');

(async () => {
  const browser = await puppeteer.launch();
  const page = await browser.newPage();
  await page.goto('https://example.com');
  await page.screenshot({path: 'example.png'});
  await browser.close();
})();
and then run it using Node:
node example.js
This will output an image file example.png to disk, which contains a screenshot of, in this case https://example.com. The logic of the code is reasonably easy to follow:

Launch a browser
Open up a new page
Goto a URL
Take a screenshot
Close the browser

The async function and await keywords are a way to have the script pause and wait for normally asynchronous code to return before proceeding. That’s useful with actions like loading a web page that might take some time to complete. They’re used with Promises, and the effect is to make asynchronous code behave as if it’s synchronous. You can read more about async and await at MDN if you’re interested.
That’s a good proof-of-concept using the basic Puppeteer example. I can take a screenshot of a URL! But what happens if I put the URL of my new special page in there?
Our content is up in the corner of the image with lots of empty space.
That’s not great. It’s okay, but not great. It looks like that, by default, Puppeteer takes a screenshot with a resolution of 800 × 600, so we need to find out how to adjust that. Fortunately, the docs aren’t the worst and I was able to find the page.setViewport() method pretty easily.
const puppeteer = require('puppeteer');

(async () => {
  const browser = await puppeteer.launch();
  const page = await browser.newPage();
  await page.goto('https://24ways.org/2018/clip-paths-know-no-bounds/sharing');
  await page.setViewport({
    width: 600,
    height: 315
  });
  await page.screenshot({path: 'example.png'});
  await browser.close();
})();
This worked! The screenshot is now 600 × 315 as expected. That’s exactly what we asked for. Trouble is, that’s a bit low res and it is nearly 2019 after all. While in those docs, I noticed the deviceScaleFactor option that can be passed to page.setViewport(). Setting that to 2 gives us an image of the same area of the screen, but with twice as many pixels.
  await page.setViewport({
    width: 600,
    height: 315,
    deviceScaleFactor: 2
  });
Perfect! We now have a programmatic way of turning a URL into an image.
Improving the script
Rather than having a script with a fixed URL in it that outputs an image called example.png, the next step is to make that a bit more dynamic. The aim here is to have a script that we can run with a URL as an argument and have it output an image for that one page. That way we can run it manually, or hook it into part of our site’s build process to automate the generation of the image.
Our goal is to call the script like this:
node shoot-sharing-image.js https://24ways.org/2018/clip-paths-know-no-bounds/
And I want the image to come out with the name clip-paths-know-no-bounds.png. To do that, I need to have my script look for command arguments, and then to split the URL up to grab the slug from it.
// Get the URL and the slug segment from it
const url = process.argv[2];
const segments = url.split('/');
// Get the second-to-last segment (the slug)
const slug = segments[segments.length-2];
We can then use these variables later in the script, remembering to add sharing back onto the end of the URL to get our dedicated page.
(async () => {
  const browser = await puppeteer.launch();
  const page = await browser.newPage();
  await page.goto(url + 'sharing');
  await page.setViewport({
    width: 600,
    height: 315,
    deviceScaleFactor: 2
  });
  await page.screenshot({path: slug + '.png'});
  await browser.close();
})();
Once you’re generating the image with Node, there’s all sorts of things you can do with it. An obvious step is to move it to the correct location within your site or project.
You can also run optimisations on the file. I’m using imagemin with pngquant to reduce the file size a little.
const imagemin = require('imagemin');
const imageminPngquant = require('imagemin-pngquant');

await imagemin([slug + '.png'], 'build', {
  plugins: [
    imageminPngquant({quality: '75-90'})
  ]
});

You can see the completed example as a gist.
Integrating it with your CMS
So we now have a command we can run to take a URL and generate a custom image for that URL. It’s in a format that can be called by any sort of build script, or triggered from a publishing hook in a CMS. Exactly how you do that is going to depend on the way your site is built and the technology stack you’re using, but it’s likely not too hard as long as you can run a command as part of the process.
For 24 ways this year, I’ve been running the script by hand once each article is ready. My script adds the file to a git repo and pushes to a deployment remote that is configured to automatically deploy static assets to our server. Along with our theme of making incremental improvements, next year I’ll look to automate this one step further.
We may also look at having a few slightly different layouts to choose from, so that each day isn’t exactly the same as the last. Interestingly, we could even try some A/B tests to see if there’s any particular format of image or type of quote that does a better job of grabbing attention. There are lots of possibilities!

By using a bit of ingenuity, some custom CMS templates, and the very useful Puppeteer project, we’ve been able to reliably produce dynamic social media sharing images for all of our articles. In doing so, we reduced the dependancy on any individual for producing those images, and opened up a world of possibilities in how we use those images.
I hope you’ll give it a try!",2018,Drew McLellan,drewmclellan,2018-12-24T00:00:00+00:00,https://24ways.org/2018/dynamic-social-sharing-images/,code
246,Designing Your Site Like It’s 1998,"It’s 20 years to the day since my wife and I started Stuff & Nonsense, our little studio and my outlet for creative ideas on the web. To celebrate this anniversary—and my fourteenth contribution to 24 ways— I’d like to explain how I would’ve developed a design for Planes, Trains and Automobiles, one of my favourite Christmas films.
My design for Planes, Trains and Automobiles is fixed at 800px wide.
Developing a <frameset> framework
I’ll start by using frames to set up the framework for this new website. Frames are individual pages—one for navigation, the other for my content—pulled together to form a frameset. Space is limited on lower-resolution screens, so by using frames I can ensure my navigation always remains visible. I can include any number of frames inside a <frameset> element.
I add two rows to my <frameset>; the first is for my navigation and is 50px tall, the second is for my content and will resize to fill any available space. As I don’t want frame borders or any space between my frames, I set frameborder and framespacing attributes to 0:
<frameset frameborder=""0"" framespacing=""0"" rows=""50,*"">
[…]
</frameset>
Next I add the source of my two frame documents. I don’t want people to be able to resize or scroll my navigation, so I add the noresize attribute to that frame:
<frameset frameborder=""0"" framespacing=""0"" rows=""50,*"">
<frame noresize scrolling=""no"" src=""nav.html"">
<frame src=""content.html"">
</frameset>
I do want links from my navigation to open in the content frame, so I give each <frame> a name so I can specify where I want links to open:
<frameset frameborder=""0"" framespacing=""0"" rows=""50,*"">
<frame name=""navigation"" noresize scrolling=""no"" src=""nav.html"">
<frame name=""content"" src=""content.html"">
</frameset>
The framework for this website is simple as it contains only two horizontal rows. Should I need a more complex layout, I can nest as many framesets—and as many individual documents—as I need:
<frameset rows=""50,*"">
 <frame name=""navigation"">
 <frameset cols=""25%,*"">
  <frame name=""sidebar"">
  <frame name=""content"">
 </frameset>
</frameset>
Letterbox framesets were common way to deal with multiple screen sizes. In a letterbox, the central frameset had a fixed height and width, while the frames on the top, right, bottom, and left expanded to fill any remaining space.
Handling older browsers
Sadly not every browser supports frames, so I should send a helpful message to people who use older browsers asking them to upgrade. Happily, I can do that using noframes content:
<noframes>
<body>
<p>This page uses frames, but your browser doesn’t support them. 
    Please upgrade your browser.</p>
</body>
</noframes>
Forcing someone back into a frame
Sometimes, someone may follow a link to a page from a portal or search engine, or they might attempt to open it in a new window or tab. If that page properly belongs inside a <frameset>, people could easily miss out on other parts of a design. This short script will prevent this happening and because it’s vanilla Javascript, it doesn’t require a library such as jQuery:
<script type=""text/javascript"">
if (top == self) {
  location = 'frameset.html';
}
</script>

Laying out my page
Before starting my layout, I add a few basic background and colour styles. I must include these attributes in every page on my website:
<body background=""img/container.jpg"" bgcolor=""#fef7fb"" 
    link=""#245eab"" alink=""#245eab"" vlink=""#3c146e"" text=""#000000"">
I want absolute control over how people experience my design and don’t want to allow it to stretch, so I first need a <table> which limits the width of my layout to 800px. The align attribute will keep this <table> in the centre of someone’s screen:
<table width=""800"" align=""center"">
 <tr>
  <td>[…]</td>
 </tr>
</table>
Although they were developed for displaying tabular information, the cells and rows which make up the <table> element make it ideal for the precise implementation of a design. I need several tables—often nested inside each other—to implement my design. These include tables for a banner and three rows of content:
<table width=""800"" align=""center"">
 <table>[…]</table>
 <table>
  <table>
   <table>[…]</table>
  </table>
 </table>
 <table>[…]</table>
 <table>[…]</table>
</table>
The width of the first table—used for my banner—is fixed to match the logo it contains. As I don’t need borders, padding, or spacing between these cells, I use attributes to remove them:
<table border=""0"" cellpadding=""0"" cellspacing=""0"" width=""587"" align=""center"">
 <tr>
  <td><img src=""logo.gif"" border=""0"" width=""587"" alt=""Logo""></td>
 </tr>
</table>
The next table—which contains the largest image, introduction, and a call-to-action—is one of the most complex parts of my design, so I need to ensure its layout is pixel perfect. To do that I add an extra row at the top of this table and fill each of its cells with tiny transparent images:
<tr>
 <td><img src=""spacer.gif"" width=""593"" height=""1""></td>
 <td><img src=""spacer.gif"" width=""207"" height=""1""></td>
</tr>
The height and width of these “shims” or “spacers” is only 1px but they will stretch to any size without increasing their weight on the page. This makes them perfect for performant website development.
For the hero of this design, I splice up the large image into three separate files and apply each slice as a background to the table cells. I also match the height of those cells to the background images:
<tr>
 <td background=""slice-1.jpg"" height=""473""> </td>
 <td background=""slice-2.jpg"" height=""473"">[…]</td>
</tr>

<tr>
 <td background=""slice-3.jpg"" height=""388""> </td>
</tr>
I use tables and spacer images throughout the rest of this design to lay out the various types of content with perfect precision. For example, to add a single-pixel border around my two columns of content, I first apply a blue background to an outer table along with 1px of cellspacing, then simply nest an inner table—this time with a white background—inside it:
<table border=""0"" cellpadding=""1"" cellspacing=""0"">
 <tr>
  <td>
   <table bgcolor=""#ffffff"" border=""0"" cellpadding=""0"" cellspacing=""0"">
[…]
   </table>
  </td>
 </tr>
</table>
Adding details
Tables are fabulous tools for laying out a page, but they’re also useful for implementing details on those pages. I can use a table to add a gradient background, rounded corners, and a shadow to the button which forms my “Buy the DVD” call-to-action. First, I splice my button graphic into three slices; two fixed-width rounded ends, plus a narrow gradient which stretches and makes this button responsive. Then, I add those images as backgrounds and use spacers to perfectly size my button:
<table border=""0"" cellpadding=""0"" cellspacing=""0"">
 <tr>
  <td background=""btn-1.jpg"" border=""0"" height=""48"" width=""30""><img src=""spacer.gif"" width=""30"" height=""1""></td>

  <td background=""btn-2.jpg"" border=""0"" height=""48"">
   <center>
    <a href="""" target=""_blank""><b>Buy the DVD</b></a>
   </center>
  </td>

  <td background=""btn-3.jpg"" border=""0"" height=""48"" width=""30""><img src=""spacer.gif"" width=""30"" height=""1""></td>
 </tr>
</table>
I use those same elements to add details to headlines and lists too. Adding a “bullet” to each item in a list needs only two additional table cells, a circular graphic, and a spacer:
<table border=""0"" cellpadding=""0"" cellspacing=""0"">
 <tr>
  <td width=""10""><img src=""li.gif"" border=""0"" width=""8"" height=""8""> </td>
  <td><img src=""spacer.gif"" width=""10"" height=""1""> </td>
  <td>Directed by John Hughes</td>
 </tr>
</table>
Implementing a typographic hierarchy
So far I’ve explained how to use frames, tables, and spacers to develop a layout for my content, but what about styling that content? I use <font> elements to change the typeface from the browser’s default to any font installed on someone’s device:
<font face=""Arial"">Planes, Trains and Automobiles is a comedy film […]</font>
To adjust the size of those fonts, I use the size attribute and a value between the smallest (1) and the largest (7) where 3 is the browser’s default. I use a size of 4 for this headline and 2 for the text which follows:
<font face=""Arial"" size=""4""><b>Steve Martin</b></font>

<font face=""Arial"" size=""2"">An American actor, comedian, writer, producer, and musician.</font>
When I need to change the typeface, perhaps from a sans-serif like Arial to a serif like Times New Roman, I must change the value of the face attribute on every element on all pages on my website.
NB: I use as many <br> elements as needed to create space between headlines and paragraphs.
View the final result (and especially the source.)
My modern day design for Planes, Trains and Automobiles.
I can imagine many people reading this and thinking “This is terrible advice because we don’t develop websites like this in 2018.” That’s true.
We have the ability to embed any number of web fonts into our products and websites and have far more control over type features, leading, ligatures, and sizes:
font-variant-caps: titling-caps;
font-variant-ligatures: common-ligatures;
font-variant-numeric: oldstyle-nums;
Grid has simplified the implementation of even the most complex compound grid down to just a few lines of CSS:
body {
  display: grid;
  grid-template-columns: 3fr 1fr 2fr 2fr 1fr 3fr;
  grid-template-rows: auto;
  grid-column-gap: 2vw;
  grid-row-gap: 1vh;
}
Flexbox has made it easy to develop flexible components such as navigation links:
nav ul { display: flex; }
nav li { flex: 1; }
Just one line of CSS can create multiple columns of fluid type:
main { column-width: 12em; }
CSS Shapes enable text to flow around irregular shapes including polygons:
[src*=""main-img""] {
  float: left;
  shape-outside: polygon(…);
}
Today, we wouldn’t dream of using images and a table to add a gradient, rounded corners, and a shadow to a button or link, preferring instead:
.btn {
  background: linear-gradient(#8B1212, #DD3A3C);
  border-radius: 1em;
  box-shadow: 0 2px 4px 0 rgba(0,0,0,0.50), inset 0 -1px 1px 0 rgba(0,0,0,0.50);
}
CSS Custom Properties, feature and media queries, filters, pseudo-elements, and SVG; the list of advances in HTML, CSS, and other technologies goes on. So does our understanding of how best to use them by separating content, structure, presentation, and behaviour. As 2018 draws to a close, we’re certain we know how to design and develop products and websites better than we did at the end of 1998.
Strange as it might seem looking back, in 1998 we were also certain our techniques and technologies were the best for the job. That’s why it’s dangerous to believe with absolute certainty that the frameworks and tools we increasingly rely on today—tools like Bootstrap, Bower, and Brunch, Grunt, Gulp, Node, Require, React, and Sass—will be any more relevant in the future than <font> elements, frames, layout tables, and spacer images are today.
I have no prediction for what the web will be like twenty years from now. However, I want to believe we’ll build on what we’ve learned during these past two decades about the importance of accessibility, flexibility, and usability, and that the mistakes we made while infatuated by technologies won’t be repeated.

Head over to my website if you’d like to read about how I’d implement my design for ‘Planes, Trains and Automobiles’ today.",2018,Andy Clarke,andyclarke,2018-12-23T00:00:00+00:00,https://24ways.org/2018/designing-your-site-like-its-1998/,code
248,How to Use Audio on the Web,"I know what you’re thinking. I never never want to hear sound anywhere near a browser, ever ever, wow! 🙉
You’re having flashbacks, flashbacks to the days of yore, when we had a <bgsound> element and yup did everyone think that was the most rad thing since <blink>. I mean put those two together with a <marquee>, only use CSS colour names, make sure your borders were all set to ridge and you’ve got yourself the neatest website since 1998.
The sound played when the website loaded and you could play a MIDI file as well! Everyone could hear that wicked digital track you chose. Oh, surfing was gnarly back then.
Yes it is 2018, the end of in fact, soon to be 2019. We are certainly living in the future. Hoverboards self driving cars, holodecks VR headsets, rocket boots drone racing, sound on websites get real, Ruth.
We can’t help but be jaded, even though the <bgsound> element is depreciated, and the autoplay policy appeared this year. Although still in it’s infancy, the policy “controls when video and audio is allowed to autoplay”, which should reduce the somewhat obtrusive playing of sound when a website or app loads in the future.
But then of course comes the question, having lived in a muted present for so long, where and why would you use audio?
✨ Showcase Time ✨
There are some incredible uses of audio on websites today. This is my personal favourite futurelibrary.no, a site from Norway chronicling books that have been published from a forest of trees planted precisely for the books themselves. The sound effects are lovely, adding to the overall experience.
futurelibrary.no
Another site that executes this well is pottermore.com. The Hogwarts WebGL simulation uses both sound effects and ambient background music and gives a great experience. The button hovers are particularly good.
pottermore.com
Eighty-six and a half years is a beautiful narrative site, documenting the musings of an eighty-six and a half year old man. The background music playing on this site is not offensive, it adds to the experience.
Eighty-six and a half years
Sound can be powerful and in some cases useful. Last year I wrote about using them to help validate forms. Audiochart is a library which “allows the user to explore charts on web pages using sound and the keyboard”. Ben Byford recorded voice descriptions of the pages on his website for playback should you need or want it. There is a whole area of accessibility to be explored here.
Then there’s education. Fancy beginning with some piano in the new year? flowkey.com is a website which allows you to play along and learn at the same time. Need to brush up on your music theory? lightnote.co takes you through lessons to do just that, all audio enhanced. Electronic music more your thing? Ableton has your back with learningmusic.ableton.com, a site which takes you through the process of composing electronic music. A website, all made possible through the powers with have with the Web Audio API today.
lightnote.co
learningmusic.ableton.com
Considerations
Yes, tis the season, let’s be more thoughtful about our audios. There are some user experience patterns to begin with. 86andahalfyears.com tells the user they are about to ‘enter’ the site and headphones are recommended. This is a good approach because it a) deals with the autoplay policy (audio needs to be instigated by a user gesture) and b) by stating headphones are recommended you are setting the users expectations, they will expect sound, and if in a public setting can enlist the use of a common electronic device to cause less embarrassment.
Eighty-six and a half years
Allowing mute and/or volume control clearly within the user interface is a good idea. It won’t draw the user out of the experience, it’ll give more control to the user about what audio they want to hear (they may not want to turn down the volume of their entire device), and it’s less thought to reach for a very visible volume than to fumble with device settings.
Indicating that sound is playing is also something to consider. Browsers do this by adding icons to tabs, but this isn’t always the first place to look for everyone.
To The Future
So let’s go!
We see amazing demos built with Web Audio, and I’m sure, like me, they make you think, oh wow I wish I could do that / had thought of that / knew the first thing about audio to begin to even conceive that.
But audio doesn’t actually need to be all bells and whistles (hey, it’s Christmas). Starting, stopping and adjusting simple panning and volume might be all you need to get started to introduce some good sound design in your web design.
Isn’t it great then that there’s a tutorial just for that! Head on over to the MDN Web Audio API docs where the Using the Web Audio API article takes you through playing and pausing sounds, volume control and simple panning (moving the sound from left to right on stereo speakers).
This year I believe we have all experienced the web as a shopping mall more than ever. It’s shining store fronts, flashing adverts, fast food, loud noises.
Let’s use 2019 to create more forests to explore, oceans to dive and mountains to climb.",2018,Ruth John,ruthjohn,2018-12-22T00:00:00+00:00,https://24ways.org/2018/how-to-use-audio-on-the-web/,design
241,Jank-Free Image Loads,"There are a few fundamental problems with embedding images in pages of hypertext; perhaps chief among them is this: text is very light and loads rather fast; images are much heavier and arrive much later. Consequently, millions (billions?) of times a day, a hapless Web surfer will start reading some text on a page, and then —
Your browser doesn’t support HTML5 video. Here is
     a link to the video instead.

— oops! — an image pops in above it, pushing said text down the page, and our poor reader loses their place.
By default, partially-loaded pages have the user experience of a slippery fish, or spilled jar of jumping beans. For the rest of this article, I shall call that jarring, no-good jumpiness by its name: jank. And I’ll chart a path into a jank-free future – one in which it’s easy and natural to author <img> elements that load like this:
Your browser doesn’t support HTML5 video. Here is
     a link to the video instead.

Jank is a very old problem, and there is a very old solution to it: the width and height attributes on <img>. The idea is: if we stick an image’s dimensions right into the HTML, browsers can know those dimensions before the image loads, and reserve some space on the layout for it so that nothing gets bumped down the page when the image finally arrives.

width
Specifies the intended width of the image in pixels. When given together with the height, this allows user agents to reserve screen space for the image before the image data has arrived over the network.

—The HTML 3.2 Specification, published on January 14 1997
Unfortunately for us, when width and height were first spec’d and implemented, layouts were largely fixed and images were usually only intended to render at their fixed, actual dimensions. When image sizing gets fluid, width and height get weird:
See the Pen fluid width + fixed height = distortion by Eric Portis (@eeeps) on CodePen.

width and height are too rigid for the responsive world. What we need, and have needed for a very long time, is a way to specify fixed aspect ratios, to pair with our fluid widths.
I have good news, bad news, and great news.
The good news is, there are ways to do this, now, that work in every browser. Responsible sites, and responsible developers, go through the effort to do them.
The bad news is that these techniques are all terrible, cumbersome hacks. They’re difficult to remember, difficult to understand, and they can interact with other pieces of CSS in unexpected ways.
So, the great news: there are two on-the-horizon web platform features that are trying to make no-jank, fixed-aspect-ratio, fluid-width images a natural part of the web platform.
aspect-ratio in CSS
The first proposed feature? An aspect-ratio property in CSS!
This would allow us to write CSS like this:
img {
    width: 100%;
}

.thumb {
    aspect-ratio: 1/1;
}

.hero {
    aspect-ratio: 16/9;
}
This’ll work wonders when we need to set aspect ratios for whole classes of images, which are all sized to fit within pre-defined layout slots, like the .thumb and .hero images, above.
Alas, the harder problem, in my experience, is not images with known-ahead-of-time aspect ratios. It’s images – possibly user generated images – that can have any aspect ratio. The really tricky problem is unknown-when-you’re-writing-your-CSS aspect ratios that can vary per-image. Using aspect-ratio to reserve space for images like this requires inline styles:
<img src=""image.jpg"" style=""aspect-ratio: 5/4"" />
And inline styles give me the heebie-jeebies! As a web developer of a certain age, I have a tiny man in a blue beanie permanently embedded deep within my hindbrain, who cries out in agony whenever I author a style="""" attribute. And you know what? The old man has a point! By sticking super-high-specificity inline styles in my content, I’m cutting off my, (or anyone else’s) ability to change those aspect ratios, for whatever reason, later.
How might we specify aspect ratios at a lower level? How might we give browsers information about an image’s dimensions, without giving them explicit instructions about how to style it?
I’ll tell you: we could give browsers the intrinsic aspect ratio of the image in our HTML, rather than specifying an extrinsic aspect ratio!
A brief note on intrinsic and extrinsic sizing
What do I mean by “intrinsic” and “extrinsic?”
The intrinsic size of an image is, put simply, how big it’d be if you plopped it onto a page and applied no CSS to it whatsoever. An 800×600 image has an intrinsic width of 800px.
The extrinsic size of an image, then, is how large it ends up after CSS has been applied. Stick a width: 300px rule on that same 800×600 image, and its intrinsic size (accessible via the Image.naturalWidth property, in JavaScript) doesn’t change: its intrinsic size is still 800px. But this image now has an extrinsic size (accessible via Image.clientWidth) of 300px.
It surprised me to learn this year that height and width are interpreted as presentational hints and that they end up setting extrinsic dimensions (albeit ones that, unlike inline styles, have absolutely no specificity).
CSS aspect-ratio lets us avoid setting extrinsic heights and widths – and instead lets us give images (or anything else) an extrinsic aspect ratio, so that as soon as we set one dimension (possibly to a fluid width, like 100%!), the other dimension is set automatically in relation to it.
The last tool I’m going to talk about gets us out of the extrinsic sizing game all together — which, I think, is only appropriate for a feature that we’re going to be using in HTML.
intrinsicsize in HTML
The proposed intrinsicsize attribute will let you do this:
<img src=""image.jpg"" intrinsicsize=""800x600"" />
That tells the browser, “hey, this image.jpg that I’m using here – I know you haven’t loaded it yet but I’m just going to let you know right away that it’s going to have an intrinsic size of 800×600.” This gives the browser enough information to reserve space on the layout for the image, and ensures that any and all extrinsic sizing instructions, specified in our CSS, will layer cleanly on top of this, the image’s intrinsic size.
You may ask (I did!): wait, what if my <img> references multiple resources, which all have different intrinsic sizes? Well, if you’re using srcset, intrinsicsize is a bit of a misnomer – what the attribute will do then, is specify an intrinsic aspect ratio:
<img
    srcset=""300x200.jpg 300w,
            600x400.jpg 600w,
            900x600.jpg 900w,
            1200x800.jpg 1200w""
    sizes=""75vw""
    intrinsicsize=""3x2"" />
In the future (and behind the “Experimental Web Platform Features” flag right now, in Chrome 71+), asking this image for its .naturalWidth would not return 3 – it will return whatever 75vw is, given the current viewport width. And Image.naturalHeight will return that width, divided by the intrinsic aspect ratio: 3/2.
Can’t wait
I seem to have gotten myself into the weeds a bit. Sizing on the web is complicated!
Don’t let all of these details bury the big takeaway here: sometime soon (🤞 2019‽ 🤞), we’ll be able to toss our terrible aspect-ratio hacks into the dustbin of history, get in the habit of setting aspect-ratios in CSS and/or intrinsicsizes in HTML, and surf a less-frustrating, more-performant, less-janky web. I can’t wait!",2018,Eric Portis,ericportis,2018-12-21T00:00:00+00:00,https://24ways.org/2018/jank-free-image-loads/,code
253,Clip Paths Know No Bounds,"CSS Shapes are getting a lot of attention as browser support has increased for properties like shape-outside and clip-path. There are a few ways that we can use CSS Shapes, in particular with the clip-path property, that are not necessarily evident at first glance.
The basics of a clip path
Before we dig into specific techniques to expand on clip paths, we should first take a look at a basic shape and clip-path. Clip paths can apply a CSS Shape such as a circle(), ellipse(), inset(), or the flexible polygon() to any element. Everywhere in the element that is not within the bounds of our shape will be visually removed.
Using the polygon shape function, for example, we can create triangles, stars, or other straight-edged shapes as on Bennett Feely’s Clippy. While fixed units like pixels can be used when defining vertices/points (where the sides meet), percentages will give more flexibility to adapt to the element’s dimensions.
See the Pen Clip Path Box by Dan Wilson (@danwilson) on CodePen.

So for an octagon, we can set eight x, y pairs of percentages to define those points. In this case we start 30% into the width of the box for the first x and at the top of the box for the y and go clockwise. The visible area becomes the interior of the shape made by connecting these points with straight lines.
clip-path: polygon(
  30% 0%,
  70% 0%,
  100% 30%,
  100% 70%,
  70% 100%,
  30% 100%,
  0% 70%,
  0% 30%
);
A shape with less vertices than the eye can see
It’s reasonable to look at the polygon() function and assume that we need to have one pair of x, y coordinates for every point in our shape. However, we gain some flexibility by thinking outside the box — or more specifically when we think outside the range of 0% - 100%.
Our element’s box model will be the ultimate boundary for a clip-path, but we can still define points that exist beyond that natural box for an element.
See the Pen CSS Shapes Know No Bounds by Dan Wilson (@danwilson) on CodePen.

By going beyond the 0% - 100% range we can turn a polygon with three points into a quadrilateral, a pentagon, or a hexagon. In this example the shapes used are all similar triangles defining three points, but due to exceeding the bounds for our element box we visually see one triangle and two pentagons.
Our earlier octagon can similarly be made with only four points.
See the Pen Octagon with four points by Dan Wilson (@danwilson) on CodePen.

Multiple shapes, one clip path
We can lean on this power of going beyond the bounds of our element to also create more than one visual shape with a single polygon().
See the Pen Multiple shapes from one clip-path by Dan Wilson (@danwilson) on CodePen.

Depending on how we lay it out we can make each shape directly, but since we know we can move around in the space beyond the element’s box, we can draw extra lines to help us get where we need to go next as needed.
It can also help us in slicing an element. Combined with CSS Variables, we can work with overlapping elements and clip each one into alternating strips. This example is two elements, each divided into a few rectangles.
See the Pen 24w: Sliced Icon by Dan Wilson (@danwilson) on CodePen.

Different shapes with fill rules
A polygon() is not just a collection of points. There is one more key piece to its puzzle according to the specification — the Fill Rule. The default value we have been using so far is nonzero, and the second option is evenodd. These two values help determine what is considered inside and outside the shape.
See the Pen A Star Multiways by Dan Wilson (@danwilson) on CodePen.

As lines intersect we can get into situations where pieces seemingly on the inside can be considered outside the shape boundary. When using the evenodd fill rule, we can determine if a given point is inside or outside the boundary by drawing a ray from the point in any direction. If the ray crosses an even number of the clip path’s lines, the point is considered outside, and if it crosses an odd number the point is inside.
Order of operations
It is important to note that there are many CSS properties that affect the final composited appearance of an element via CSS Filters, Blend Modes, and more.
These compositing effects are applied in the order:

CSS Filters (e.g. filter: blur(2px))
Clipping (e.g. what this article is about)
Masking (Clipping’s cousin)
Blend Modes (e.g. mix-blend-mode: multiply)
Opacity

This means if we want to have a star shape and blur it, the blur will happen before the clip. And since blurs are most noticeable around the edge of an element box, the effect might be completely lost since we have clipped away the element’s box edges.
See the Pen Order of Filter + Clip by Dan Wilson (@danwilson) on CodePen.

If we want the edges of the star to be blurred, we do have the option to wrap our clipped element in a blurred parent element. The inner element will be rendered first (with its star clip) and then the parent will blur its contents normally.
Revealing content with animation
CSS Shapes can be transitioned and animated, allowing us to animate the visual area of our element without affecting the content within. For example, we can start with visually hidden content (fully clipped) and grow the clip path to reveal the content within. The important caveat for polygon() is that the number of points need to be the same for each keyframe, as well as the fill rule. Otherwise the browser will not have enough information to interpolate the intermediate values. 
See the Pen Clip Path Shape Reveal by Dan Wilson (@danwilson) on CodePen.

Don’t keep CSS Shapes in a box
Clip paths give us some interesting new possibilities, especially when we think of them as more than just basic shapes. We may be heavily modifying the visual representation of our elements with clip-path, but the underlying content remains unchanged and accessible which makes this property fairly powerful.",2018,Dan Wilson,danwilson,2018-12-20T00:00:00+00:00,https://24ways.org/2018/clip-paths-know-no-bounds/,code
249,Fast Autocomplete Search for Your Website,"Every website deserves a great search engine - but building a search engine can be a lot of work, and hosting it can quickly get expensive.
I’m going to build a search engine for 24 ways that’s fast enough to support autocomplete (a.k.a. typeahead) search queries and can be hosted for free. I’ll be using wget, Python, SQLite, Jupyter, sqlite-utils and my open source Datasette tool to build the API backend, and a few dozen lines of modern vanilla JavaScript to build the interface.

Try it out here, then read on to see how I built it.
First step: crawling the data
The first step in building a search engine is to grab a copy of the data that you plan to make searchable.
There are plenty of potential ways to do this: you might be able to pull it directly from a database, or extract it using an API. If you don’t have access to the raw data, you can imitate Google and write a crawler to extract the data that you need.
I’m going to do exactly that against 24 ways: I’ll build a simple crawler using wget, a command-line tool that features a powerful “recursive” mode that’s ideal for scraping websites.
We’ll start at the https://24ways.org/archives/ page, which links to an archived index for every year that 24 ways has been running.
Then we’ll tell wget to recursively crawl the website, using the --recursive flag.
We don’t want to fetch every single page on the site - we’re only interested in the actual articles. Luckily, 24 ways has nicely designed URLs, so we can tell wget that we only care about pages that start with one of the years it has been running, using the -I argument like this: -I /2005,/2006,/2007,/2008,/2009,/2010,/2011,/2012,/2013,/2014,/2015,/2016,/2017
We want to be polite, so let’s wait for 2 seconds between each request rather than hammering the site as fast as we can: --wait 2
The first time I ran this, I accidentally downloaded the comments pages as well. We don’t want those, so let’s exclude them from the crawl using -X ""/*/*/comments"".
Finally, it’s useful to be able to run the command multiple times without downloading pages that we have already fetched. We can use the --no-clobber option for this.
Tie all of those options together and we get this command:
wget --recursive --wait 2 --no-clobber 
  -I /2005,/2006,/2007,/2008,/2009,/2010,/2011,/2012,/2013,/2014,/2015,/2016,/2017 
  -X ""/*/*/comments"" 
  https://24ways.org/archives/ 
If you leave this running for a few minutes, you’ll end up with a folder structure something like this:
$ find 24ways.org
24ways.org
24ways.org/2013
24ways.org/2013/why-bother-with-accessibility
24ways.org/2013/why-bother-with-accessibility/index.html
24ways.org/2013/levelling-up
24ways.org/2013/levelling-up/index.html
24ways.org/2013/project-hubs
24ways.org/2013/project-hubs/index.html
24ways.org/2013/credits-and-recognition
24ways.org/2013/credits-and-recognition/index.html
...
As a quick sanity check, let’s count the number of HTML pages we have retrieved:
$ find 24ways.org | grep index.html | wc -l
328
There’s one last step! We got everything up to 2017, but we need to fetch the articles for 2018 (so far) as well. They aren’t linked in the /archives/ yet so we need to point our crawler at the site’s front page instead:
wget --recursive --wait 2 --no-clobber 
  -I /2018 
  -X ""/*/*/comments"" 
  https://24ways.org/
Thanks to --no-clobber, this is safe to run every day in December to pick up any new content.
We now have a folder on our computer containing an HTML file for every article that has ever been published on the site! Let’s use them to build ourselves a search index.
Building a search index using SQLite
There are many tools out there that can be used to build a search engine. You can use an open-source search server like Elasticsearch or Solr, a hosted option like Algolia or Amazon CloudSearch or you can tap into the built-in search features of relational databases like MySQL or PostgreSQL.
I’m going to use something that’s less commonly used for web applications but makes for a powerful and extremely inexpensive alternative: SQLite.
SQLite is the world’s most widely deployed database, even though many people have never even heard of it. That’s because it’s designed to be used as an embedded database: it’s commonly used by native mobile applications and even runs as part of the default set of apps on the Apple Watch!
SQLite has one major limitation: unlike databases like MySQL and PostgreSQL, it isn’t really designed to handle large numbers of concurrent writes. For this reason, most people avoid it for building web applications.
This doesn’t matter nearly so much if you are building a search engine for infrequently updated content - say one for a site that only publishes new content on 24 days every year.
It turns out SQLite has very powerful full-text search functionality built into the core database - the FTS5 extension.
I’ve been doing a lot of work with SQLite recently, and as part of that, I’ve been building a Python utility library to make building new SQLite databases as easy as possible, called sqlite-utils. It’s designed to be used within a Jupyter notebook - an enormously productive way of interacting with Python code that’s similar to the Observable notebooks Natalie described on 24 ways yesterday.
If you haven’t used Jupyter before, here’s the fastest way to get up and running with it - assuming you have Python 3 installed on your machine. We can use a Python virtual environment to ensure the software we are installing doesn’t clash with any other installed packages:
$ python3 -m venv ./jupyter-venv
$ ./jupyter-venv/bin/pip install jupyter
# ... lots of installer output
# Now lets install some extra packages we will need later
$ ./jupyter-venv/bin/pip install beautifulsoup4 sqlite-utils html5lib
# And start the notebook web application
$ ./jupyter-venv/bin/jupyter-notebook
# This will open your browser to Jupyter at http://localhost:8888/
You should now be in the Jupyter web application. Click New -> Python 3 to start a new notebook.
A neat thing about Jupyter notebooks is that if you publish them to GitHub (either in a regular repository or as a Gist), it will render them as HTML. This makes them a very powerful way to share annotated code. I’ve published the notebook I used to build the search index on my GitHub account. 
​

Here’s the Python code I used to scrape the relevant data from the downloaded HTML files. Check out the notebook for a line-by-line explanation of what’s going on.
from pathlib import Path
from bs4 import BeautifulSoup as Soup
base = Path(""/Users/simonw/Dropbox/Development/24ways-search"")
articles = list(base.glob(""*/*/*/*.html""))
# articles is now a list of paths that look like this:
# PosixPath('...24ways-search/24ways.org/2013/why-bother-with-accessibility/index.html')
docs = []
for path in articles:
    year = str(path.relative_to(base)).split(""/"")[1]
    url = 'https://' + str(path.relative_to(base).parent) + '/'
    soup = Soup(path.open().read(), ""html5lib"")
    author = soup.select_one("".c-continue"")[""title""].split(
        ""More information about""
    )[1].strip()
    author_slug = soup.select_one("".c-continue"")[""href""].split(
        ""/authors/""
    )[1].split(""/"")[0]
    published = soup.select_one("".c-meta time"")[""datetime""]
    contents = soup.select_one("".e-content"").text.strip()
    title = soup.find(""title"").text.split("" ◆"")[0]
    try:
        topic = soup.select_one(
            '.c-meta a[href^=""/topics/""]'
        )[""href""].split(""/topics/"")[1].split(""/"")[0]
    except TypeError:
        topic = None
    docs.append({
        ""title"": title,
        ""contents"": contents,
        ""year"": year,
        ""author"": author,
        ""author_slug"": author_slug,
        ""published"": published,
        ""url"": url,
        ""topic"": topic,
    })
After running this code, I have a list of Python dictionaries representing each of the documents that I want to add to the index. The list looks something like this:
[
  {
    ""title"": ""Why Bother with Accessibility?"",
    ""contents"": ""Web accessibility (known in other fields as inclus..."",
    ""year"": ""2013"",
    ""author"": ""Laura Kalbag"",
    ""author_slug"": ""laurakalbag"",
    ""published"": ""2013-12-10T00:00:00+00:00"",
    ""url"": ""https://24ways.org/2013/why-bother-with-accessibility/"",
    ""topic"": ""design""
  },
  {
    ""title"": ""Levelling Up"",
    ""contents"": ""Hello, 24 ways. Iu2019m Ashley and I sell property ins..."",
    ""year"": ""2013"",
    ""author"": ""Ashley Baxter"",
    ""author_slug"": ""ashleybaxter"",
    ""published"": ""2013-12-06T00:00:00+00:00"",
    ""url"": ""https://24ways.org/2013/levelling-up/"",
    ""topic"": ""business""
  },
  ...
My sqlite-utils library has the ability to take a list of objects like this and automatically create a SQLite database table with the right schema to store the data. Here’s how to do that using this list of dictionaries.
import sqlite_utils
db = sqlite_utils.Database(""/tmp/24ways.db"")
db[""articles""].insert_all(docs)
That’s all there is to it! The library will create a new database and add a table to it called articles with the necessary columns, then insert all of the documents into that table.
(I put the database in /tmp/ for the moment - you can move it to a more sensible location later on.)
You can inspect the table using the sqlite3 command-line utility (which comes with OS X) like this:
$ sqlite3 /tmp/24ways.db
sqlite> .headers on
sqlite> .mode column
sqlite> select title, author, year from articles;
title                           author        year      
------------------------------  ------------  ----------
Why Bother with Accessibility?  Laura Kalbag  2013      
Levelling Up                    Ashley Baxte  2013      
Project Hubs: A Home Base for   Brad Frost    2013      
Credits and Recognition         Geri Coady    2013      
Managing a Mind                 Christopher   2013      
Run Ragged                      Mark Boulton  2013      
Get Started With GitHub Pages   Anna Debenha  2013      
Coding Towards Accessibility    Charlie Perr  2013      
...
<Ctrl+D to quit>
There’s one last step to take in our notebook. We know we want to use SQLite’s full-text search feature, and sqlite-utils has a simple convenience method for enabling it for a specified set of columns in a table. We want to be able to search by the title, author and contents fields, so we call the enable_fts() method like this:
db[""articles""].enable_fts([""title"", ""author"", ""contents""])
Introducing Datasette
Datasette is the open-source tool I’ve been building that makes it easy to both explore SQLite databases and publish them to the internet.
We’ve been exploring our new SQLite database using the sqlite3 command-line tool. Wouldn’t it be nice if we could use a more human-friendly interface for that?
If you don’t want to install Datasette right now, you can visit https://search-24ways.herokuapp.com/ to try it out against the 24 ways search index data. I’ll show you how to deploy Datasette to Heroku like this later in the article.
If you want to install Datasette locally, you can reuse the virtual environment we created to play with Jupyter:
./jupyter-venv/bin/pip install datasette
This will install Datasette in the ./jupyter-venv/bin/ folder. You can also install it system-wide using regular pip install datasette.
Now you can run Datasette against the 24ways.db file we created earlier like so:
./jupyter-venv/bin/datasette /tmp/24ways.db
This will start a local webserver running. Visit http://localhost:8001/ to start interacting with the Datasette web application.
If you want to try out Datasette without creating your own 24ways.db file you can download the one I created directly from https://search-24ways.herokuapp.com/24ways-ae60295.db
Publishing the database to the internet
One of the goals of the Datasette project is to make deploying data-backed APIs to the internet as easy as possible. Datasette has a built-in command for this, datasette publish. If you have an account with Heroku or Zeit Now, you can deploy a database to the internet with a single command. Here’s how I deployed https://search-24ways.herokuapp.com/ (running on Heroku’s free tier) using datasette publish:
$ ./jupyter-venv/bin/datasette publish heroku /tmp/24ways.db --name search-24ways
-----> Python app detected
-----> Installing requirements with pip

-----> Running post-compile hook
-----> Discovering process types
       Procfile declares types -> web

-----> Compressing...
       Done: 47.1M
-----> Launching...
       Released v8
       https://search-24ways.herokuapp.com/ deployed to Heroku
If you try this out, you’ll need to pick a different --name, since I’ve already taken search-24ways.
You can run this command as many times as you like to deploy updated versions of the underlying database.
Searching and faceting
Datasette can detect tables with SQLite full-text search configured, and will add a search box directly to the page. Take a look at http://search-24ways.herokuapp.com/24ways-b607e21/articles to see this in action.
​

SQLite search supports wildcards, so if you want autocomplete-style search where you don’t need to enter full words to start getting results you can add a * to the end of your search term. Here’s a search for access* which returns articles on accessibility:
http://search-24ways.herokuapp.com/24ways-ae60295/articles?_search=acces%2A
A neat feature of Datasette is the ability to calculate facets against your data. Here’s a page showing search results for svg with facet counts calculated against both the year and the topic columns:
http://search-24ways.herokuapp.com/24ways-ae60295/articles?_search=svg&_facet=year&_facet=topic
Every page visible via Datasette has a corresponding JSON API, which can be accessed using the JSON link on the page - or by adding a .json extension to the URL:
http://search-24ways.herokuapp.com/24ways-ae60295/articles.json?_search=acces%2A
Better search using custom SQL
The search results we get back from ../articles?_search=svg are OK, but the order they are returned in is not ideal - they’re actually being returned in the order they were inserted into the database! You can see why this is happening by clicking the View and edit SQL link on that search results page.
This exposes the underlying SQL query, which looks like this:
select rowid, * from articles where rowid in (
  select rowid from articles_fts where articles_fts match :search
) order by rowid limit 101
We can do better than this by constructing a custom SQL query. Here’s the query we will use instead:
select
  snippet(articles_fts, -1, 'b4de2a49c8', '8c94a2ed4b', '...', 100) as snippet,
  articles_fts.rank, articles.title, articles.url, articles.author, articles.year
from articles
  join articles_fts on articles.rowid = articles_fts.rowid
where articles_fts match :search || ""*""
  order by rank limit 10;
You can try this query out directly - since Datasette opens the underling SQLite database in read-only mode and enforces a one second time limit on queries, it’s safe to allow users to provide arbitrary SQL select queries for Datasette to execute.
There’s a lot going on here! Let’s break the SQL down line-by-line:
select
  snippet(articles_fts, -1, 'b4de2a49c8', '8c94a2ed4b', '...', 100) as snippet,
We’re using snippet(), a built-in SQLite function, to generate a snippet highlighting the words that matched the query. We use two unique strings that I made up to mark the beginning and end of each match - you’ll see why in the JavaScript later on.
  articles_fts.rank, articles.title, articles.url, articles.author, articles.year
These are the other fields we need back - most of them are from the articles table but we retrieve the rank (representing the strength of the search match) from the magical articles_fts table.
from articles
  join articles_fts on articles.rowid = articles_fts.rowid
articles is the table containing our data. articles_fts is a magic SQLite virtual table which implements full-text search - we need to join against it to be able to query it.
where articles_fts match :search || ""*""
  order by rank limit 10;
:search || ""*"" takes the ?search= argument from the page querystring and adds a * to the end of it, giving us the wildcard search that we want for autocomplete. We then match that against the articles_fts table using the match operator. Finally, we order by rank so that the best matching results are returned at the top - and limit to the first 10 results.
How do we turn this into an API? As before, the secret is to add the .json extension. Datasette actually supports multiple shapes of JSON - we’re going to use ?_shape=array to get back a plain array of objects:
JSON API call to search for articles matching SVG
The HTML version of that page shows the time taken to execute the SQL in the footer. Hitting refresh a few times, I get response times between 2 and 5ms - easily fast enough to power a responsive autocomplete feature.
A simple JavaScript autocomplete search interface
I considered building this using React or Svelte or another of the myriad of JavaScript framework options available today, but then I remembered that vanilla JavaScript in 2018 is a very productive environment all on its own.
We need a few small utility functions: first, a classic debounce function adapted from this one by David Walsh:
function debounce(func, wait, immediate) {
  let timeout;
  return function() {
    let context = this, args = arguments;
    let later = () => {
      timeout = null;
      if (!immediate) func.apply(context, args);
    };
    let callNow = immediate && !timeout;
    clearTimeout(timeout);
    timeout = setTimeout(later, wait);
    if (callNow) func.apply(context, args);
  };
};
We’ll use this to only send fetch() requests a maximum of once every 100ms while the user is typing.
Since we’re rendering data that might include HTML tags (24 ways is a site about web development after all), we need an HTML escaping function. I’m amazed that browsers still don’t bundle a default one of these:
const htmlEscape = (s) => s.replace(
  />/g, '&gt;'
).replace(
  /</g, '&lt;'
).replace(
  /&/g, '&'
).replace(
  /""/g, '&quot;'
).replace(
  /'/g, '&#039;'
);
We need some HTML for the search form, and a div in which to render the results:
<h1>Autocomplete search</h1>
<form>
  <p><input id=""searchbox"" type=""search"" placeholder=""Search 24ways"" style=""width: 60%""></p>
</form>
<div id=""results""></div>
And now the autocomplete implementation itself, as a glorious, messy stream-of-consciousness of JavaScript:
// Embed the SQL query in a multi-line backtick string:
const sql = `select
  snippet(articles_fts, -1, 'b4de2a49c8', '8c94a2ed4b', '...', 100) as snippet,
  articles_fts.rank, articles.title, articles.url, articles.author, articles.year
from articles
  join articles_fts on articles.rowid = articles_fts.rowid
where articles_fts match :search || ""*""
  order by rank limit 10`;

// Grab a reference to the <input type=""search"">
const searchbox = document.getElementById(""searchbox"");

// Used to avoid race-conditions:
let requestInFlight = null;

searchbox.onkeyup = debounce(() => {
  const q = searchbox.value;
  // Construct the API URL, using encodeURIComponent() for the parameters
  const url = (
    ""https://search-24ways.herokuapp.com/24ways-866073b.json?sql="" +
    encodeURIComponent(sql) +
    `&search=${encodeURIComponent(q)}&_shape=array`
  );
  // Unique object used just for race-condition comparison
  let currentRequest = {};
  requestInFlight = currentRequest;
  fetch(url).then(r => r.json()).then(d => {
    if (requestInFlight !== currentRequest) {
      // Avoid race conditions where a slow request returns
      // after a faster one.
      return;
    }
    let results = d.map(r => `
      <div class=""result"">
        <h3><a href=""${r.url}"">${htmlEscape(r.title)}</a></h3>
        <p><small>${htmlEscape(r.author)} - ${r.year}</small></p>
        <p>${highlight(r.snippet)}</p>
      </div>
    `).join("""");
    document.getElementById(""results"").innerHTML = results;
  });
}, 100); // debounce every 100ms
There’s just one more utility function, used to help construct the HTML results:
const highlight = (s) => htmlEscape(s).replace(
  /b4de2a49c8/g, '<b>'
).replace(
  /8c94a2ed4b/g, '</b>'
);
This is what those unique strings passed to the snippet() function were for.
Avoiding race conditions in autocomplete
One trick in this code that you may not have seen before is the way race-conditions are handled. Any time you build an autocomplete feature, you have to consider the following case:

User types acces
Browser sends request A - querying documents matching acces*
User continues to type accessibility
Browser sends request B - querying documents matching accessibility*
Request B returns. It was fast, because there are fewer documents matching the full term
The results interface updates with the documents from request B, matching accessibility*
Request A returns results (this was the slower of the two requests)
The results interface updates with the documents from request A - results matching access*

This is a terrible user experience: the user saw their desired results for a brief second, and then had them snatched away and replaced with those results from earlier on.
Thankfully there’s an easy way to avoid this. I set up a variable in the outer scope called requestInFlight, initially set to null.
Any time I start a new fetch() request, I create a new currentRequest = {} object and assign it to the outer requestInFlight as well.
When the fetch() completes, I use requestInFlight !== currentRequest to sanity check that the currentRequest object is strictly identical to the one that was in flight. If a new request has been triggered since we started the current request we can detect that and avoid updating the results.
It’s not a lot of code, really
And that’s the whole thing! The code is pretty ugly, but when the entire implementation clocks in at fewer than 70 lines of JavaScript, I honestly don’t think it matters. You’re welcome to refactor it as much you like.
How good is this search implementation? I’ve been building search engines for a long time using a wide variety of technologies and I’m happy to report that using SQLite in this way is genuinely a really solid option. It scales happily up to hundreds of MBs (or even GBs) of data, and the fact that it’s based on SQL makes it easy and flexible to work with.
A surprisingly large number of desktop and mobile applications you use every day implement their search feature on top of SQLite.
More importantly though, I hope that this demonstrates that using Datasette for an API means you can build relatively sophisticated API-backed applications with very little backend programming effort. If you’re working with a small-to-medium amount of data that changes infrequently, you may not need a more expensive database. Datasette-powered applications easily fit within the free tier of both Heroku and Zeit Now.
For more of my writing on Datasette, check out the datasette tag on my blog. And if you do build something fun with it, please let me know on Twitter.",2018,Simon Willison,simonwillison,2018-12-19T00:00:00+00:00,https://24ways.org/2018/fast-autocomplete-search-for-your-website/,code
256,Develop Your Naturalist Superpowers with Observable Notebooks and iNaturalist,"We’re going to level up your knowledge of what animals you might see in an area at a particular time of year - a skill every naturalist* strives for -  using technology! Using iNaturalist and Observable Notebooks we’re going to prototype seasonality graphs for particular species in an area, and automatically create a guide to what animals you might see in each month.
*(a Naturalist is someone who likes learning about nature, not someone who’s a fan of being naked, that’s a ‘Naturist’… different thing!)
Looking for critters in rocky intertidal habitats
One of my favourite things to do is going rockpooling, or as we call it over here in California, ‘tidepooling’. Amounting to the same thing, it’s going to a beach that has rocks where the tide covers then uncovers little pools of water at different times of the day. All sorts of fun creatures and life can be found in this ‘rocky intertidal habitat’
A particularly exciting creature that lives here is the Nudibranch, a type of super colourful ‘sea slug’. There are over 3000 species of Nudibranch worldwide. (The word “nudibranch” comes from the Latin nudus, naked, and the Greek βρανχια / brankhia, gills.)
​

They are however quite tricky to find! Even though they are often brightly coloured and interestingly shaped, some of them are very small, and in our part of the world in the Bay Area in California their appearance in our rockpools is seasonal. We see them more often in Summer months, despite the not-as-low tides as in our Winter and Spring seasons.
My favourite place to go tidepooling here is Pillar Point in Half Moon bay (at other times of the year more famously known for the surf competition ‘Mavericks’). The rockpools there are rich in species diversity, of varied types and water-coverage habitat zones as well as being relatively accessible.
​

I was rockpooling at Pillar Point recently with my parents and we talked to a lady who remarked that she hadn’t seen any Nudibranchs on her visit this time. I realised that having an idea of what species to find where, and at what time of year is one of the many superpower goals of every budding Naturalist. 
Using technology and the croudsourced species observations of the iNaturalist community we can shortcut our way to this superpower!
Finding nearby animals with iNaturalist
We’re going to be getting our information about what animals you can see in Pillar Point using iNaturalist. iNaturalist is a really fun platform that helps connect people to nature and report their findings of life in the outdoors. It is also a community of nature-loving people who help each other identify and confirm those observations. iNaturalist is a project run as a joint initiative by the California Academy of Sciences and the National Geographic Society.
I’ve been using iNaturalist for over two years to record and identify plants and animals that I’ve found in the outdoors. I use their iPhone app to upload my pictures, which then uses machine learning algorithms to make an initial guess at what it is I’ve seen. The community is really active, and I often find someone else has verified or updated my species guess pretty soon after posting. 
This process is great because once an observation has been identified by at least two people it becomes ‘verified’ and is considered research grade. Research grade observations get exported and used by scientists, as well as being indexed by the Global Biodiversity Information Facility, GBIF.
​

iNaturalist has a great API and API explorer, which makes interacting and prototyping using iNaturalist data really fun. For example, if you go to the API explorer and expand the Observations : Search and fetch section and then the GET /observations API, you get a selection of input boxes that allow you to play with options that you can then pass to the API when you click the ‘Try it out’ button.
​

You’ll then get a URL that looks a bit like
https://api.inaturalist.org/v1/observations?captive=false &geo=true&verifiable=true&taxon_id=47113&lat=37.495461&lng=-122.499584 &radius=5&order=desc&order_by=created_at 
which you can call and interrrogate using a programming language of your choice.
If you would like to see an all-JavaScript application that uses the iNaturalist API, take a look at OwlsNearMe.com which Simon and I built one weekend earlier this year. It gets your location and shows you all iNaturalist observations of owls near you and lists which species you are likely to see (not adjusted for season).
Rapid development using Observable Notebooks
We’re going to be using Observable Notebooks to prototype our examples, pulling data down from iNaturalist. I really like using visual notebooks like Observable, they are great for learning and building things quickly. You may be familiar with Jupyter notebooks for Python which is similar but takes a bit of setup to get going - I often use these for prototyping too. Observable is amazing for querying and visualising data with JavaScript and since it is a hosted product it doesn’t require any setup at all.
You can follow along and play with this example on my Observable notebook. If you create an account there you can fork my notebook and create your own version of this example. 
Each ‘notebook’ consists of a page with a column of ‘cells’, similar to what you get in a spreadsheet. A cell can contain Markdown text or JavaScript code and the output of evaluating the cell appears above the code that generated it. There are lots of tutorials out there on Observable Notebooks, I like this code introduction one from Observable (and D3) creator Mike Bostock.
Developing your Naturalist superpowers
If you have an idea of what plants and critters you might see in a place at the time you visit, you can hone in on what you want to study and train your Naturalist eye to better identify the life around you.
For our example, we care about wildlife we can see at Pillar Point, so we need a way of letting the iNaturalist API know which area we are interested in.
We could use a latitide, longitude and radius for this, but a rectangular bounding box is a better shape for the reef. We can use this tool to draw the area we want to search within: boundingbox.klokantech.com
​

The tool lets you export the bounding box in several forms using the dropdown at the bottom left under the map givese We are going to use the ‘DublinCore’ format as it’s closest to the format needed by the iNaturalist API.
 westlimit=-122.50542; southlimit=37.492805; eastlimit=-122.492738; northlimit=37.499811
A quick map primer:
The higher the latitude the more north it is
The lower the latitude the more south it is
Latitude 0 = the equator

The higher the longitude the more east it is of Greenwich
The lower the longitude the more west it is of Greenwich
Longitude 0 = Greenwich
In the iNaturalst API we want to use the parameters nelat, nelng, swlat, swlng to create a query that looks inside a bounding box of Pillar Point near Half Moon Bay in California:
nelat = highest latitude = north limit = 37.499811
nelng = highest longitude = east limit = -122.492738
swlat = smallest latitude = south limit = 37.492805
swlng = smallest longitude = west limit = 122.50542
As API parameters these look like this:
?nelat=37.499811&nelng=-122.492738&swlat=37.492805&swlng=122.50542
These parameters in this format can be used for most of the iNaturalist API methods.
Nudibranch seasonality in Pillar Point
We can use the iNaturalist observation_histogram API to get a count of Nudibranch observations per week-of-year across all time and within our Pillar Point bounding box.
In addition to the geographic parameters that we just worked out, we are also sending the taxon_id of 47113, which is iNaturalists internal number associated with the Nudibranch taxon. By using this we can get all species which are under the parent ‘Order Nudibranchia’. 
Another useful piece of naturalist knowledge is understanding the biological classification scheme of Taxanomic Rank - roughly, when a species has a Latin name of two words eg ‘Glaucus Atlanticus’ the first Latin word is the ‘Genus’ like a family name ‘Glaucus’, and the second word identifies that particular species, like a given name ‘Atlanticus’. 
The two Latin words together indicate a specific species, the term we use colloquially to refer to a type of animal often differs wildly region to region, and sometimes the same common name in two countries can refer to two different species. The common names for the Glaucus Atlanticus (which incidentally is my favourite sea slug) include: sea swallow, blue angel, blue glaucus, blue dragon, blue sea slug and blue ocean slug! Because this gets super confusing, Scientists like using this Latin name format instead.
The following piece of code asks the iNaturalist Histogram API to return per-week counts for verified observations of Nudibranchs within our Pillar Point bounding box:
pillar_point_counts_per_week = fetch(
  ""https://api.inaturalist.org/v1/observations/histogram?taxon_id=47113&nelat=37.499811&nelng=-122.492738&swlat=37.492805&swlng=-122.50542&date_field=observed&interval=week_of_year&verifiable=true""
  ).then(response => {
  return response.json();
})
Our next step is to take this data and draw a graph! We’ll be using Vega-Lite for this, which is a fab JavaScript graphing libary that is also easy and fun to use with Observable Notebooks. 
(Here is a great tutorial on exploring data and drawing graphs with Observable and Vega-Lite)
The iNaturalist API returns data that looks like this:
{
  ""total_results"": 53,
  ""page"": 1,
  ""per_page"": 53,
  ""results"": {
    ""week_of_year"": {
      ""1"": 136,
      ""2"": 20,
      ""3"": 150,
      ""4"": 65,
      ""5"": 186,
      ""6"": 74,
      ""7"": 47,
      ""8"": 87,
      ""9"": 64,
      ""10"": 56,
But for our Vega-Lite graph we need data that looks like this:
[{
  ""week"": ""01"",
  ""value"": 136
}, {
  ""week"": ""02"",
  ""value"": 20
}, ...]
We can convert what we get back from the API to the second format using a loop that iterates over the object keys:
objects_to_plot = {
  let objects = [];
  Object.keys(pillar_point_counts_per_week.results.week_of_year).map(function(week_index) {
    objects.push({
      week: `Wk ${week_index.toString()}`,
      observations: pillar_point_counts_per_week.results.week_of_year[week_index]
    });
  })
  return objects;
}
We can then plug this into Vega-Lite to draw us a graph:
vegalite({
  data: {values: objects_to_plot},
  mark: ""bar"",
  encoding: {
    x: {field: ""week"", type: ""nominal"", sort: null},
    y: {field: ""observations"", type: ""quantitative""}
  },
  width: width * 0.9
})

It’s worth noting that we have a lot of observations of Nudibranchs particularly at Pillar Point due in no small part to the intertidal monitoring research that Alison Young and Rebecca Johnson facilitate for the California Achademy of Sciences. 
So, what if we want to look for the seasonality of observations of a particular species of adorable sea slug? We want our interface to have a select box with a list of all the species you might find at any time of year. We can do this using the species_counts API to create us an object with the iNaturalist species ID and common & Latin names.
pillar_point_nudibranches = {
  let api_results = await fetch(
  ""https://api.inaturalist.org/v1/observations/species_counts?taxon_id=47113&nelat=37.499811&nelng=-122.492738&swlat=37.492805&swlng=-122.50542&date_field=observed&verifiable=true""
  ).then(r => r.json())

  let species_list = api_results.results.map(i => ({
      value: i.taxon.id,
      label: `${i.taxon.preferred_common_name} (${i.taxon.name})`
  }));

  return species_list
}
We can create an interactive select box by importing code from Jeremy Ashkanas’ Observable Notebook: add import {select} from ""@jashkenas/inputs"" to a cell anywhere in our notebook. Observable is magic: like a spreadsheet, the order of the cells doesn’t matter - if one cell is referenced by any other cell then when that cell updates all the other cells refresh themselves. You can also import and reference one notebook from another!
viewof select_species = select({
    title: ""Which Nudibranch do you want to see seasonality for?"",
    options: [{value: """", label: ""All the Nudibranchs!""}, ...pillar_point_nudibranches],
    value: """"
})
Then we go back to our old favourite, the histogram API just like before, only this time we are calling it with the value created by our select box ${select_species} as taxon_id instead of the number 47113.
pillar_point_counts_per_month_per_species = fetch(
  `https://api.inaturalist.org/v1/observations/histogram?taxon_id=${select_species}&nelat=37.499811&nelng=-122.492738&swlat=37.492805&swlng=-122.50542&date_field=observed&interval=month_of_year&verifiable=true`
).then(r => r.json())
Now for the fun graph bit! As we did before, we re-format the result of the API into a format compatible with Vega-Lite:
objects_to_plot_species_month = {
  let objects = [];
  Object.keys(pillar_point_counts_per_month_per_species.results.month_of_year).map(function(month_index) {
    objects.push({
      month: (new Date(2018, (month_index - 1), 1)).toLocaleString(""en"", {month: ""long""}),
      observations: pillar_point_counts_per_month_per_species.results.month_of_year[month_index]
    });
  })
  return objects;
}
(Note that in the above code we are creating a date object with our specific month in, and using toLocalString() to get the longer English name for the month. Because the JavaScript Date object counts January as 0, we use month_index -1 to get the correct month)
And we draw the graph as we did before, only now if you interact with the select box in Observable the graph will dynamically update!
vegalite({
  data: {values: objects_to_plot_species_month},
  mark: ""bar"",
  encoding: {
    x: {field: ""month"", type: ""nominal"", sort:null},
    y: {field: ""observations"", type: ""quantitative""}
  },
  width: width * 0.9
})
Now we can see when is the best time of year to plan to go tidepooling in Pillar Point if we want to find a specific species of Nudibranch.
​

This tool is great for planning when we to go rockpooling at Pillar Point, but what about if you are going this month and want to pre-train your eye with what to look for in order to impress your friends with your knowledge of Nudibranchs?
Well… we can create ourselves a dynamic guide that you can with a list of the species, their photo, name and how many times they have been observed in that month of the year!
Our select box this time looks as follows, simpler than before but assigning the month value to the variable selected_month.
viewof selected_month = select({
    title: ""When do you want to see Nudibranchs?"",
    options: [
      { label: ""Whenever"", value: """" },
      { label: ""January"", value: ""1"" },
      { label: ""February"", value: ""2"" },
      { label: ""March"", value: ""3"" },
      { label: ""April"", value: ""4"" },
      { label: ""May"", value: ""5"" },
      { label: ""June"", value: ""6"" },
      { label: ""July"", value: ""7"" },
      { label: ""August"", value: ""8"" },
      { label: ""September"", value: ""9"" },
      { label: ""October"", value: ""10"" },
      { label: ""November"", value: ""11"" },
      { label: ""December"", value: ""12"" },
    ],
    value: """"
 })
We then can use the species_counts API to get all the relevant information about which species we can see in month=${selected_month}. We’ll be able to reference this response object and its values later with the variable we just created, eg: all_species_data.results[0].taxon.name.
all_species_data = fetch(
    `https://api.inaturalist.org/v1/observations/species_counts?taxon_id=47113&month=${selected_month}&nelat=37.499811&nelng=-122.492738&swlat=37.492805&swlng=-122.50542&verifiable=true`
).then(r => r.json())
You can render HTML directly in a notebook cell using Observable’s html tagged template literal:
<style> 
.collection { margin-top: 2em }
.collection .species { display: inline-block; width: 9em; margin-bottom: 2em; }
.collection .species-name { font-size: 1em; margin: 0; padding: 0 } 
.collection .species-count { margin: 0 0 0.3em 0; padding: 0; font-size: 0.75em; color: #999; font-style: italic; }
.collection img { display: block; width: 100% }
.collection select { font-size: 1.5em; }
</style>

<h2>If you go to Pillar Point ${
  {"""": """",
   ""1"":""in January"",
   ""2"":""in Febrary"",
   ""3"":""in March"",
   ""4"":""in April"",
   ""5"":""in May"",
   ""6"":""in June"",
   ""7"":""in July"",
   ""8"":""in August"",
   ""9"":""in September"",
   ""10"":""in October"",
   ""11"":""in November"",
   ""12"":""in December"",
  }[selected_month]
 } you might see…</h2>

<div class=""collection"">
${all_species_data.results.map(s => `<div class=""species""><h3 class=""species-name"">${s.taxon.name}</h3>
  <p class=""species-count"">Seen ${s.count} times</p>
  <img src=""${s.taxon.default_photo.medium_url}""></div>
`)}
</div>
These few lines of HTML are all you need to get this exciting dynamic guide to what Nudibranchs you will see in each month!
​

Play with it yourself in this Observable Notebook.
Conclusion
I hope by playing with these examples you have an idea of how powerful it can be to prototype using Observable Notebooks and how you can use the incredible crowdsourced community data and APIs from iNaturalist to augment your naturalist skills and impress your friends with your new ‘knowledge of nature’ superpower.
Lastly I strongly encourage you to get outside on a low tide to explore your local rocky intertidal habitat, and all the amazing critters that live there.
Here is a great introduction video to tidepooling / rockpooling, by Rebecca Johnson and Alison Young from the California Academy of Sciences.",2018,Natalie Downe,nataliedowne,2018-12-18T00:00:00+00:00,https://24ways.org/2018/observable-notebooks-and-inaturalist/,code
244,It’s Beginning to Look a Lot Like XSSmas,"I dread the office Secret Santa. I have a knack for choosing well-meaning but inappropriate presents, like a bottle of port for a teetotaller, a cheese-tasting experience for a vegan, or heaven forbid, Spurs socks for an Arsenal supporter. Ok, the last one was intentional.
It’s the same with gifting code. Once, I made a pattern library for A List Apart which I open sourced, and a few weeks later, a glaring security vulnerability was found in it. My gift was so generous that it enabled unrestricted access to any file on any public-facing server that hosted it.
With platforms like GitHub and npm, giving the gift of code is so easy it’s practically a no-brainer. This giant, open source yankee swap helps us do our jobs without starting from scratch with every project. But like any gift-giving, it’s also risky.
Vulnerabilities and Open Source
Open source code is not inherently more or less vulnerable than closed-source code. What makes it higher risk is that the same piece of code gets reused in lots of places, meaning a hacker can use the same exploit mechanism on the same vulnerable code in different apps.
Graph showing the number of open source vulnerabilities published per year, from the State of Open Source Security 2017
In the first 24 ways article this year, Katie referenced a few different types of vulnerability:

Cross-site Request Forgery (also known as CSRF)
SQL Injection
Cross-site Scripting (also known as XSS)

There are many more types of vulnerability, and those that live under the same category share similarities. 
For example, my favourite – is it weird to have a favourite vulnerability? – is Cross Site Scripting (XSS), which allows for the injection of scripts into web pages. This is a really common vulnerability often unwittingly added by developers. OWASP (the Open Web Application Security Project) wrote a great article about how to prevent opening the door to XSS attacks – share it generously with your colleagues.
Most vulnerabilities like this are not added intentionally – they’re doors left ajar due to the way something has been scripted, like the over-generous code in my pattern library. 
Others, though, are added intentionally. A few months ago, a hacker, disguised as a helpful elf, offered to take over the maintenance of a popular npm package that had been unmaintained for a couple of years. The owner had moved onto other projects, and was keen to see it continue to be maintained by someone else, so transferred ownership. Fast-forward 3 months, it was discovered that the individual had quietly added a malicious package to the codebase, and the obfuscated code in it had been unwittingly installed onto thousands of apps. The code added was designed to harvest Bitcoin if it was run alongside another application. It was only spotted due to a developer’s curiosity.
Another tactic to get developers to unwittingly install malicious packages into their codebase is “typosquatting” – back in August last year, npm reported that a user had been publishing packages with very similar names to popular packages (for example, crossenv instead of cross-env). 
This is a big wakeup call for open source maintainers. Techniques like this are likely to be used more as the maintenance of open source libraries becomes an increasing burden to their owners. After all, starting a new project often has a greater reward than maintaining an existing one, but remember, an open source library is for life, not just for Christmas.
Santa’s on his sleigh
If you use open source libraries, chances are that these libraries also use open source libraries. Your app may only have a handful of dependencies, but tucked in the back of that sleigh may be a whole extra sack of dependencies known as deep dependencies (ones that you didn’t directly install, but are dependencies of that dependency), and these can contain vulnerabilities too.
Let’s look at the npm package santa as an example. santa has 8 direct dependencies listed on npm. That seems pretty manageable. But that’s just the tip of the iceberg – have a look at the full dependency tree which contains 109 dependencies – more dependencies than there are Christmas puns in this article. Only one of these direct dependencies has a vulnerability (at the time of writing), but there are actually 13 other known vulnerabilities in santa, which have been introduced through its deeper dependencies.
Fixing vulnerabilities – the ultimate christmas gift
If you’re a maintainer of open source libraries, taking good care of them is the ultimate gift you can give. Keep your dependencies up to date, use a security tool to monitor and alert you when new vulnerabilities are found in your code, and fix or patch them promptly. This will help keep the whole open source ecosystem healthy.
When you find out about a new vulnerability, you have some options:
Fix the vulnerability via an upgrade
You can often fix a vulnerability by upgrading the library to the latest version. Make sure you’re using software that monitors your dependencies for new security issues and lets you know when a fix is ready, otherwise you may be unwittingly using a vulnerable version.
Patch the vulnerable code
Sometimes, a fix for a vulnerable library isn’t possible. This is often the case when a library is no longer being maintained, or the version of the library being used might be so out of date that upgrading it would cause a breaking change. Patches are bits of code that will fix that particular issue, but won’t change anything else.
Switch to a different library
If the library you’re using has no fix or patch, you may be better of switching it out for another one, particularly if it looks like it’s being unmaintained.
Responsibly disclosing vulnerabilities
Knowing how to responsibly disclose vulnerabilities is something I’m ashamed to admit that I didn’t know about before I joined a security company. But it’s so important! On discovering a new vulnerability, a developer has a few options: 

A malicious developer will exploit that vulnerability for their own gain. 
A reckless (or inexperienced) developer will disclose that vulnerability to the world without following a responsible disclosure process. This opens the door to an unethical developer exploiting the vulnerability. At Snyk, we monitor social media for mentions of newly found vulnerabilities so we can add them to our database and share fixes before they get exploited.
An ethical and aware developer will follow what’s known as a “responsible disclosure process”. They will contact the maintainer of the code privately, allowing reasonable time for them to release a fix for the issue and to give others who use that vulnerable code a chance to fix it too.

It’s important to understand this process if you’re a maintainer or contributor of code. It can be daunting when a report comes in, but understanding and following the right steps will help reduce the risk to the people who use that code.
So what does responsible disclosure look like? I’ll take Node.js’s security disclosure policy as an example. They ask that all security issues that are found in Node.js are reported there. (There’s a separate process for bug found in third-party npm packages). Once you’ve reported a vulnerability, they promise to acknowledge it within 24 hours, and to give a more detailed response within 48 hours. If they find that the issue is indeed a security bug, they’ll give you regular updates about the progress they’re making towards fixing it. As part of this, they’ll figure out which versions are affected, and prepare fixes for them. They’ll assign the vulnerability a CVE (Common Vulnerabilities and Exposures) ID and decide on an embargo date for public disclosure. On the date of the embargo, they announce the vulnerability in their Node.js security mailing list and deploy fixes to nodejs.org.
Tim Kadlec published an in-depth article about responsible disclosures if you’re interested in knowing more. It has some interesting horror stories of what happened when the disclosure process was not followed.
Encourage responsible disclosure
Add a SECURITY.md file to your project so someone who wants to message you about a vulnerability can do so without having to hunt around for contact details. Last year, Snyk published a State of Open Source Security report that found 79.5% of maintainers do not have a public disclosure policy. Those that did were considerably more likely to get notified privately about a vulnerability – 73% of maintainers who had one had been notified, vs 21% of maintainers who hadn’t published one one.
Stats from the State of Open Source Security 2017
Bug bounties
Some companies run bug bounties to encourage the responsible disclosure of vulnerabilities. By offering a reward for finding and safely disclosing a vulnerability, it also reduces the enticement of exploiting a vulnerability over reporting it and getting a quick cash reward. Hackerone is a community of ethical hackers who pentest apps that have signed up for the scheme and get paid when they find a new vulnerability. Wordpress is one such participant, and you can see the long list of vulnerabilities that have been disclosed as part of that program.
If you don’t have such a bounty, be prepared to get the odd vulnerability extortion email. Scott Helme, who founded securityheaders.com and report-uri.com, wrote a post about some of the requests he gets for a report about a critical vulnerability in exchange for money. 

On one hand, I want to be as responsible as possible and if my users are at risk then I need to know and patch this issue to protect them. On the other hand this is such irresponsible and unethical behaviour that interacting with this person seems out of the question.

A gift worth giving
It’s time to brush the dust off those old gifts that we shared and forgot about. Practice good hygiene and run them through your favourite security tool – I’m just a little biased towards Snyk, but as Katie mentioned, there’s also npm audit if you use Node.js, and most source code managers like GitHub and GitLab have basic vulnerability alert capabilities.
Stats from the State of Open Source Security 2017
Most importantly, patch or upgrade away those vulnerabilities away, and if you want to share that Christmas spirit, open fixes for your favourite open source projects, too.",2018,Anna Debenham,annadebenham,2018-12-17T00:00:00+00:00,https://24ways.org/2018/its-beginning-to-look-a-lot-like-xssmas/,code
251,"The System, the Search, and the Food Bank","Imagine a warehouse, half the length of a football field, with a looped conveyer belt down the center. 
On the belt are plastic bins filled with assortments of shelf-stable food—one may have two bags of potato chips, seventeen pudding cups, and a box of tissues; the next, a dozen cans of beets. The conveyer belt is ringed with large, empty cardboard boxes, each labeled with categories like “Bottled Water” or “Cereal” or “Candy.” 
Such was the scene at my local food bank a few Saturdays ago, when some friends and I volunteered for a shift sorting donated food items. Our job was to fill the labeled cardboard boxes with the correct items nabbed from the swiftly moving, randomly stocked plastic bins.
I could scarcely believe my good fortune of assignments. You want me to sort things? Into categories? For several hours? And you say there’s an element of time pressure? Listen, is there some sort of permanent position I could be conscripted into.
Look, I can’t quite explain it: I just know that I love sorting, organizing, and classifying things—groceries at a food bank, but also my bookshelves, my kitchen cabinets, my craft supplies, my dishwasher arrangement, yes I am a delight to live with, why do you ask?
The opportunity to create meaning from nothing is at the core of my excitement, which is why I’ve tried to build a career out of organizing digital content, and why I brought a frankly frightening level of enthusiasm to the food bank. “I can’t believe they’re letting me do this,” I whispered in awe to my conveyer belt neighbor as I snapped up a bag of popcorn for the Snacks box with the kind of ferocity usually associated with birds of prey.
The jumble of donated items coming into the center need to be sorted in order for the food bank to be able to quantify, package, and distribute the food to those who need it (I sense a metaphor coming on). It’s not just a nice-to-have that we spent our morning separating cookies from carrots—it’s a crucial step in the process. Organization makes the difference between chaos and sense, between randomness and usefulness, whether we’re talking about donated groceries or—there it is—web content.
This happens through the magic of criteria matching. In order for us to sort the food bank donations correctly, we needed to know not only the categories we were sorting into, but also the criteria for each category. Does canned ravioli count as Canned Soup? Does enchilada sauce count as Tomatoes? Do protein bars count as Snacks? (Answers: yes, yes, and only if they are under 10 grams of protein or will expire within three months.) 
Is X a Y? was the question at the heart of our food sorting—but it’s also at the heart of any information-seeking behavior. When we are organizing, or looking for, any kind of information, we are asking ourselves:

What is the criteria that defines Y?
Does X meet that criteria?

We don’t usually articulate it so concretely because it’s a background process, only leaping to consciousness when we encounter a stumbling block. If cans of broth flew by on the conveyer belt, it didn’t require much thought to place them in the Canned Soup box. Boxed broth, on the other hand, wasn’t allowed, causing a small cognitive hiccup—this X is NOT a Y—that sometimes meant having to re-sort our boxes.
On the web, we’re interested—I would hope—in reducing cognitive hiccups for our users. We are interested in making our apps easy to use, our websites easy to navigate, our information easy to access. After all, most of the time, the process of using the internet is one of uniting a question with an answer—Is this article from a trustworthy source? Is this clothing the style I want? Is this company paying their workers a living wage? Is this website one that can answer my question? Is X a Y?
We have a responsibility, therefore, to make information easy for our users to find, understand, and act on. This means—well, this means a lot of things, and I’ve got limited space here, so let’s focus on these three lessons from the food bank:


Use plain, familiar language. This advice seems to be given constantly, but that’s because it’s solid and it’s not followed enough. Your menu labels, page names, and headings need to reflect the word choice of your users. Think how much harder it would have been to sort food if the boxes were labeled according to nutritional content, grocery store aisle number, or Latin name. How much would it slow sorting down if the Tomatoes box were labeled Nightshades? It sounds silly, but it’s not that different from sites that use industry jargon, company lingo, acronyms (oh, yes, I’ve seen it), or other internally focused language when trying to provide wayfinding for users. Choose words that your audience knows—not only will they be more likely to spot what they’re looking for on your site or app, but you’ll turn up more often in search results.


Create consistency in all things. Missteps in consistency look like my earlier chicken broth example—changing up how something looks, sounds, or functions creates a moment of cognitive dissonance, and those moments add up. The names of products, the names of brands, the names of files and forms and pages, the names of processes and procedures and concepts—these all need to be consistently spelled, punctuated, linked, and referenced, no matter what section or level the user is in. If submenus are visible in one section, they should be visible in all. If calls-to-action are a graphic button in one section, they are the same graphic button in all. Every affordance, every module, every design choice sets up user expectations; consistency keeps those expectations afloat, making for a smoother experience overall.

Make the system transparent. By this, I do not mean that every piece of content should be elevated at all times. The horror. But I do mean that we should make an effort to communicate the boundaries of the digital space from any given corner within. Navigation structures operate just as much as a table of contents as they do a method of moving from one place to another. Page hierarchies help explain content relationships, communicating conceptual relevancy and relative importance. Submenus illustrate which related concepts may be found within a given site section. Take care to show information that conveys the depth and breadth of the system, rather than obscuring it.

This idea of transparency was perhaps the biggest challenge we experienced in food sorting. Imagine us volunteers as users, each looking for a specific piece of information in the larger system. Like any new visitor to a website, we came into the system not knowing the full picture. We didn’t know every category label around the conveyer belt, nor what criteria each category warranted. 
The system wasn’t transparent for us, so we had to make it transparent as we went. We had to stop what we were doing and ask questions. We’d ask staff members. We’d ask more seasoned volunteers. We’d ask each other. We’d make guesses, and guess wrongly, and mess up the boxes, and correct our mistakes, and learn.
The more we learned, the easier the sorting became. That is, we were able to sort more quickly, more efficiently, more accurately.  The better we understood the system, the better we were at interacting with it.
The same is true of our users: the better they understand digital spaces, the more effective they are at using them. But visitors to our apps and websites do not have the luxury of learning the whole system. The fumbling trial-and-error method that I used at the food bank can, on a website, drive users away—or, worse, misinform or hurt them. 
This is why we must make choices that prioritize transparency, consistency, and familiarity. Our users want to know if X is a Y—well-sorted content can give them the answer.",2018,Lisa Maria Martin,lisamariamartin,2018-12-16T00:00:00+00:00,https://24ways.org/2018/the-system-the-search-and-the-food-bank/,content
259,Designing Your Future,"I’ve had the pleasure of working for a variety of clients – both large and small – over the last 25 years. In addition to my work as a design consultant, I’ve worked as an educator, leading the Interaction Design team at Belfast School of Art, for the last 15 years.
In July, 2018 – frustrated with formal education, not least the ever-present hand of ‘austerity’ that has ravaged universities in the UK for almost a decade – I formally reduced my teaching commitment, moving from a full-time role to a half-time role.
Making the move from a (healthy!) monthly salary towards a position as a freelance consultant is not without its challenges: one month your salary’s arriving in your bank account (and promptly disappearing to pay all of your bills); the next month, that salary’s been drastically reduced. That can be a shock to the system.
In this article, I’ll explore the challenges encountered when taking a life-changing leap of faith. To help you confront ‘the fear’ – the nervousness, the sleepless nights and the ever-present worry about paying the bills – I’ll provide a set of tools that will enable you to take a leap of faith and pursue what deep down drives you.
In short: I’ll bare my soul and share everything I’m currently working on to – once and for all – make a final bid for freedom.
This isn’t easy. I’m sharing my innermost hopes and aspirations, and I might open myself up to ridicule, but I believe that by doing so, I might help others, by providing them with tools to help them make their own leap of faith.
The power of visualisation
As designers we have skills that we use day in, day out to imagine future possibilities, which we then give form. In our day-to-day work, we use those abilities to design products and services, but I also believe we can use those skills to design something every bit as important: ourselves.
In this article I’ll explore three tools that you can use to design your future:

Product DNA
Artefacts From the Future
Tomorrow Clients

Each of these tools is designed to help you visualise your future. By giving that future form, and providing a concrete goal to aim for, you put the pieces in place to make that future a reality.
Brian Eno – the noted musician, producer and thinker – states, “Humans are capable of a unique trick: creating realities by first imagining them, by experiencing them in their minds.” Eno helpfully provides a powerful example:

When Martin Luther King said, “I have a dream,” he was inviting others to dream that dream with him. Once a dream becomes shared in that way, current reality gets measured against it and then modified towards it.
The dream becomes an invisible force which pulls us  forward. By this process it starts to come true. The act of imagining something makes it real.

When you imagine your future – designing an alternate, imagined reality in your mind – you begin the process of making that future real.
Product DNA
The first tool, which I use regularly – for myself and for client work – is a tool called Product DNA. The intention of this tool is to identify beacons from which you can learn, helping you to visualise your future.
We all have heroes – individuals or organisations – that we look up to. Ask yourself, “Who are your heroes?” If you had to pick three, who would they be and what could you learn from them? (You probably have more than three, but distilling down to three is an exercise in itself.)
Earlier this year, when I was putting the pieces in place for a change in career direction, I started with my heroes. I chose three individuals that inspired me:

Alan Moore: the author of ‘Do Design: Why Beauty is Key to Everything’;
Mark Shayler: the founder of Ape, a strategic consultancy; and
Seth Godin: a writer and educator I’ve admired and followed for many years.

Looking at each of these individuals, I ‘borrowed’ a little DNA from each of them. That DNA helped me to paint a picture of the kind of work I wanted to do and the direction I wanted to travel.

Moore’s book - ‘Do Design’ – had a powerful influence on me, but the primary inspiration I drew from him was the sense of gravitas he conveyed in his work. Moore’s mission is an important one and he conveys that with an appropriate weight of expression.
Shayler’s work appealed to me for its focus on equipping big businesses with a startup mindset. As he puts it: “I believe that you can do the things that you do better.” That sense – of helping others to be their best selves – appealed to me.
Finally, the words Godin uses to describe himself – “An Author, Entrepreneur and Most of All, a Teacher” – resonated with me. The way he positions himself, as, “most of all, a teacher,” gave me the belief I needed that I could work as an educator, but beyond the ivory tower of academia.
I’ve been exploring each of these individuals in depth, learning from them and applying what I learn to my practice. They don’t all know it, but they are all ‘mentors from afar’.
In a moment of serendipity – and largely, I believe, because I’d used this tool to explore his work – I was recently invited by Alan Moore to help him develop a leadership programme built around his book.
The key lesson here is that not only has this exercise helped me to design my future and give it tangible form, it’s also led to a fantastic opportunity to work with Alan Moore, a thinker who I respect greatly.
Artefacts From the Future
The second tool, which I also use regularly, is a tool called ‘Artefacts From the Future’. These artefacts – especially when designed as ‘finished’ pieces – are useful for creating provocations to help you see the future more clearly.
‘Artefacts From the Future’ can take many forms: they might be imagined magazine articles, news items, or other manifestations of success. By imagining these end points and giving them form, you clarify your goals, establishing something concrete to aim for.
Earlier this year I revisited this tool to create a provocation for myself. I’d just finished Alla Kholmatova’s excellent book on ‘Design Systems’, which I would recommend highly. The book wasn’t just filled with valuable insights, it was also beautifully designed.
Once I’d finished reading Kholmatova’s book, I started thinking: “Perhaps it’s time for me to write a new book?” Using the magic of ‘Inspect Element’, I created a fictitious page for a new book I wanted to write: ‘Designing Delightful Experiences’.
I wrote a description for the book, considering how I’d pitch it.

This imagined page was just what I needed to paint a picture in my mind of a possible new book. I contacted the team at Smashing Magazine and pitched the idea to them. I’m happy to say that I’m now working on that book, which is due to be published in 2019.
Without this fictional promotional page from the future, the book would have remained as an idea – loosely defined – rolling around my mind. By spending some time, turning that idea into something ‘real’, I had everything I needed to tell the story of the book, sharing it with the publishing team at Smashing Magazine.
Of course, they could have politely informed me that they weren’t interested, but I’d have lost nothing – truly – in the process.
As designers, creating these imaginary ‘Artefacts From the Future’ is firmly within our grasp. All we need to do is let go a little and allow our imaginations to wander.
In my experience, working with clients and – to a lesser extent, students – it’s the ‘letting go’ part that’s the hard part. It can be difficult to let down your guard and share a weighty goal, but I’d encourage you to do so. At the end of the day, you have nothing to lose.
The key lesson here is that your ‘Artefacts From the Future’ will focus your mind. They’ll transform your unformed ideas into ‘tangible evidence’ of future possibilities, which you can use as discussion points and provocations, helping you to shape your future reality.
Tomorrow Clients
The third tool, which I developed more recently, is a tool called ‘Tomorrow Clients’. This tool is designed to help you identify a list of clients that you aspire to work with.
The goal is to pinpoint who you would like to work with – in an ideal world – and define how you’d position yourself to win them over. Again, this involves ‘letting go’ and allowing your mind to imagine the possibilities, asking, “What if…?”
Before I embarked upon the design of my new website, I put together a ‘soul searching’ document that acted as a focal point for my thinking. I contacted a number of designers for a second opinion to see if my thinking was sound.
One of my graduates – Chris Armstrong, the founder of Niice – replied with the following: “Might it be useful to consider five to ten companies you’d love to work for, and consider how you’d pitch yourself to them?”
This was just the provocation I needed. To add a little focus, I reduced the list to three, asking: “Who would my top three clients be?”

By distilling the list down I focused on who I’d like to work for and how I’d position myself to entice them to work with me. My list included: IDEO, Adobe and IBM. All are companies I admire and I believed each would be interesting to work for.
This exercise might – on the surface – appear a little like indulging in fantasy, but I believe it helps you to clarify exactly what it is you are good at and, just as importantly, put that in to words.
For each company, I wrote a short pitch outlining why I admired them and what I thought I could add to their already existing skillset.
Focusing first on Adobe, I suggested establishing an emphasis on educational resources, designed to help those using Adobe’s creative tools to get the most out of them.
A few weeks ago, I signed a contract with the team working on Adobe XD to create a series of ‘capsule courses’, focused on UX design. The first of these courses – exploring UI design – will be out in 2019.
I believe that Armstrong’s provocation – asking me to shift my focus from clients I have worked for in the past to clients I aspire to work for in the future – made all the difference.
The key lesson here is that this exercise encouraged me to raise the bar and look to the future, not the past. In short, it enabled me to proactively design my future.
In closing…
I hope these three tools will prove a welcome addition to your toolset. I use them when working with clients, I also use them when working with myself.
I passionately believe that you can design your future. I also firmly believe that you’re more likely to make that future a reality if you put some thought into defining what it looks like.
As I say to my students and the clients I work with: It’s not enough to want to be a success, the word ‘success’ is too vague to be a destination. A far better approach is to define exactly what success looks like.
The secret is to visualise your future in as much detail as possible. With that future vision in hand as a map, you give yourself something tangible to translate into a reality.",2018,Christopher Murphy,christophermurphy,2018-12-15T00:00:00+00:00,https://24ways.org/2018/designing-your-future/,process
243,Researching a Property in the CSS Specifications,"I frequently joke that I’m “reading the specs so you don’t have to”, as I unpack some detail of a CSS spec in a post on my blog, some documentation for MDN, or an article on Smashing Magazine. However waiting for someone like me to write an article about something is a pretty slow way to get the information you need. Sometimes people like me get things wrong, or specifications change after we write a tutorial. 
What if you could just look it up yourself? That’s what you get when you learn to read the CSS specifications, and in this article my aim is to give you the basic details you need to grab quick information about any CSS property detailed in the CSS specs.
Where are the CSS Specifications?
The easiest way to see all of the CSS specs is to take a look at the Current Work page in the CSS section of the W3C Website. Here you can see all of the specifications listed, the level they are at and their status. There is also a link to the specification from this page. I explained CSS Levels in my article Why there is no CSS 4.
Who are the specifications for?
CSS specifications are for everyone who uses CSS. You might be a browser engineer - referred to as an implementor - needing to know how to implement a feature, or a web developer - referred to as an author - wanting to know how to use the feature. The fact that both parties are looking at the same document hopefully means that what the browser displays is what the web developer expected.
Which version of a spec should I look at?
There are a couple of places you might want to look. Each published spec will have the latest published version, which will have TR in the URL and can be accessed without a date (which is always the newest version) or at a date, which will be the date of that publication. If I’m referring to a particular Working Draft in an article I’ll typically link to the dated version. That way if the information changes it is possible for someone to see where I got the information from at the time of writing.
If you want the very latest additions and changes to the spec, then the Editor’s Draft is the place to look. This is the version of the spec that the editors are committing changes to. If I make a change to the Multicol spec and push it to GitHub, within a few minutes that will be live in the Editor’s Draft. So it is possible there are errors, bits of text that we are still working out and so on. The Editor’s Draft however is definitely the place to look if you are wanting to raise an issue on a spec, as it may be that the issue you are about to raise is already fixed.
If you are especially keen on seeing updates to specifications keep an eye on https://drafts.csswg.org/ as this is a list of drafts, along with the date they were last updated.
How to approach a spec
The first thing to understand is that most CSS Specifications start with the most straightforward information, and get progressively further into the weeds. For an author the initial examples and explanations are likely to be of interest, and then the property definitions and examples. Therefore, if you are looking at a vast spec, know that you probably won’t need to read all the way to the bottom, or read every section in detail.
The second thing that is useful to know about modern CSS specifications is how modularized they are. It really never is a case of finding everything you need in a single document. If we tried to do that, there would be a lot of repetition and likely inconsistency between specs. There are some key specifications that many other specifications draw on, such as:

Values and Units
Intrinsic and Extrinsic Sizing
Box Alignment

When something is defined in another specification the spec you are reading will link to it, so it is worth opening that other spec in a new tab in order that you can refer back to it as you explore.
Researching your property
As an example we will take a look at the property grid-auto-rows, this property defines row tracks in the implicit grid when using CSS Grid Layout. The first thing you will need to do is find out which specification defines this property.
You might already know which spec the property is part of, and therefore you could go directly to the spec and search using your browser or look in the navigation for the spec to find it. Alternatively, you could take a look at the CSS Property Index, which is an automatically generated list of CSS Properties.
Clicking on a property will take you to the TR version of the spec, the latest published draft, and the definition of that property in it. This definition begins with a panel detailing the syntax of this property. For grid-auto-rows, you can see that it is listed along with grid-auto-columns as these two properties are essentially identical. They take the same values and work in the same way, one for rows and the other for columns.
Value
For value we can see that the property accepts a value <track-size>. The next thing to do is to find out what that actually means, clicking  will take you to where it is defined in the Grid spec.
The <track-size> value is defined as accepting various values:

<track-breadth>
minmax( <inflexible-breadth> , <track-breadth> )
fit-content( <length-percentage>

We need to head down the rabbit hole to find out what each of these mean. From here we essentially go down line by line until we have unpacked the value of track-size.
<track-breadth> is defined just below <track-size> as:

<length-percentage>
<flex>
min-content
max-content
auto

So these are all things that would be valid to use as a value for grid-auto-rows.
The first value of <length-percentage> is something you will see in many specifications as a value. It means that you can use a length unit - for example px or em - or a percentage. Some properties only accept a <length> in which case you know that you cannot use a percentage as the value. This means that you could have grid-auto-rows with any of the following values.
grid-auto-rows: 100px;
grid-auto-rows: 1em;
grid-auto-rows: 30%;
When using percentages, it is important to know what it is a percentage of. As a percentage has to resolve from something. There is text in the spec which explains how column and row percentages work.

“<percentage> values are relative to the inline size of the grid container in column grid tracks, and the block size of the grid container in row grid tracks.”

This means that in a horizontal writing mode such as when using English, a percentage when used as a track-size in grid-auto-columns would be a percentage of the width of the grid, and a percentage in grid-auto-rows a percentage of the height of the grid.
The second value of <flex> is also defined here, as “A non-negative dimension with the unit fr specifying the track’s flex factor.” This is the fr unit, and the spec links to a fuller definition of fr as this unit is only used in Grid Layout so it is therefore defined in the grid spec. We now know that a valid value would be:
grid-auto-rows: 1fr;
There is some useful information about the fr unit in this part of the spec. It is noted that the fr unit has an automatic minimum. This means that 1fr is really minmax(auto, 1fr). This is why having a number of tracks all at 1fr does not mean that all are equal sized, as a larger item in any of the tracks would have a large auto size and therefore would be larger after spare space had been distributed.
We then have min-content and max-content. These keywords can be used for track sizing and the specification defines what they mean in the context of sizing a track, representing the min and max-sizing contributions of the grid tracks. You will see that there are various terms linked in the definition, so if you do not know what these mean you can follow them to find out.
For example the spec links max-content contribution to the CSS Intrinsic and Extrinsic Sizing specification. This is one of those specs which is drawn on by many other specifications. If we follow that link we can read the definition there and follow further links to understand what each term means. The more that you read specifications the more these terms will become familiar to you. Just like learning a foreign language, at first you feel like you have to look up every little thing. After a while you remember the vocabulary.
We can now add min-content and max-content to our available values.
grid-auto-rows: min-content;
grid-auto-rows: max-content;
The final item in our list is auto. If you are familiar with using Grid Layout, then you are probably aware that an auto sized track for will grow to fit the content used. There is an interesting note here in the spec detailing that auto sized rows will stretch to fill the grid container if there is extra space and align-content or justify-content have a value of stretch. As stretch is the default value, that means these tracks stretch by default. Tracks using other types of length will not behave like this.
grid-auto-rows: auto;
So, this was the list for <track-breadth>, the next possible value is minmax( <inflexible-breadth> , <track-breadth> ). So this is telling us that we can use minmax() as a value, the final (max) value will be <track-breadth> and we have already unpacked all of the allowable values there. The first value (min) is detailed as an <inflexible-breadth>. If we look at the values for this, we discover that they are the same as <track-breadth>, minus the <flex> value:

<length-percentage>
min-content
max-content
auto

We already know what all of these do, so we can add possible minmax() values to our list of values for <track-size>.
grid-auto-rows: minmax(100px, 200px);
grid-auto-rows: minmax(20%, 1fr);
grid-auto-rows: minmax(1em, auto);
grid-auto-rows: minmax(min-content, max-content);
Finally we can use fit-content( <length-percentage>. We can see that fit-content takes a value of <length-percentage> which we already know to be either a length unit, or a percentage. The spec details how fit-content is worked out, and it essentially allows a track which acts as if you had used the max-content keyword, however the track stops growing when it hits the length passed to it.
grid-auto-rows: fit-content(200px);
grid-auto-rows: fit-content(20%);
Those are all of our possible values, and to round things off, check again at the initial <track-size> value, you can see it has a little + sign next to it, click that and you will be taken to the CSS Values and Units module to find that, “A plus (+) indicates that the preceding type, word, or group occurs one or more times.” This means that we can pass a single track size to grid-auto-rows or multiple track sizes as a space separated list. Below the box is an explanation of what happens if you pass in more than one track size:

“If multiple track sizes are given, the pattern is repeated as necessary to find the size of the implicit tracks. The first implicit grid track after the explicit grid receives the first specified size, and so on forwards; and the last implicit grid track before the explicit grid receives the last specified size, and so on backwards.”

Therefore with the following CSS, if five implicit rows were needed they would be as follows:

100px
1fr
auto
100px
1fr

.grid {
    display: grid;
    grid-auto-rows: 100px 1fr auto;
}
Initial
We can now move to the next line in the box, and you’ll be glad to know that it isn’t going to require as much unpacking! This simply defines the initial value for grid-auto-rows. If you do not specify anything, created rows will be auto sized. All CSS properties have an initial value that they will use if they are invoked as part of the usage of the specification they are in, but you do not set a value for them. In the case of grid-auto-rows it is used whenever rows are created in the implicit grid, so it needs to have a value to be used even if you do not set one.
Applies to
This line tells us what this property is used for. Some properties are used in multiple places. For example if you look at the definition for justify-content in the Box Alignment specification you can see it is used in multicol containers, flex containers, and grid containers. In our case the property only applies for grid containers.
Inherited
This tells us if the property can be inherited from a parent element if it is not set. In the case of grid-auto-rows it is not inherited. A property such as color is inherited, so you do not need to set it on each element.
Percentages
Are percentages allowed for this property, and if so how are they calculated. In this case we are referred to the definition for grid-template-columns and grid-template-rows where we discover that the percentage is from the corresponding dimension of the content area.
Media
This defines the media group that the property belongs to. In this case visual.
Computed Value
This details how the value is resolved. The grid-auto-rows property again refers to track sizing as defined for grid-template-columns and grid-template-rows, which tells us the computed value is as specified with lengths made absolute.
Canonical Order
If you have a property–generally a shorthand property–which takes multiple values in a set order, then those values need to be serialized in the order detailed in the grammar for that property. In general you don’t need to worry about this value in the table.
Animation Type
This details whether the property can be animated, and if so what type of animation. This is useful if you are trying to animate something and not getting the result that you expect. Note that just because something is listed in the spec as animatable does not mean that browsers will have implemented animation for that property yet!
That’s (mostly) it!
Sometimes the property will have additional examples - there is one underneath the table for grid-auto-rows. These are worth looking at as they will highlight usage of the property that the spec editor has felt could use an example. There may also be some additional text explaining anythign specific to this property.
In selecting grid-auto-rows I chose a fairly complex property in terms of the work we needed to do to unpack the value. Many properties are far simpler than this. However ultimately, even when you come across a complex value, it really is just a case of stepping through the definitions until you come to the bottom of the rabbit hole.
Being able to work out what is valid for each property is incredibly useful. It means you don’t waste time trying to use a value that doesn’t work for that property. You also may find that there are values you weren’t aware of, that solve problems for you.
Further reading
Specifications are not designed to be user manuals, and while they often contain examples, these are pretty terse as they need to be clear to demonstrate their particular point. The manual for the Web Platform is MDN Web Docs. Pairing reading a specification with the examples and information on an MDN property page such as the one for grid-auto-rows is a really great way to ensure that you have all the information and practical usage examples you might need.
You may also find useful:

Value Definition Syntax on MDN.
The MDN Glossary defines many common terms.
Understanding the CSS Property Value Syntax goes into more detail in terms of reading the syntax.
How to read W3C Specs - from 2001 but still relevant.

I hope this article has gone some way to demystify CSS specifications for you. Even if the specifications are not your preferred first stop to learn about new CSS, being able to go directly to the source and avoid having your understanding filtered by someone else, can be very useful indeed.",2018,Rachel Andrew,rachelandrew,2018-12-14T00:00:00+00:00,https://24ways.org/2018/researching-a-property-in-the-css-specifications/,code
255,Inclusive Considerations When Restyling Form Controls,"I would like to begin by saying 2018 was the year that we, as developers, visual designers, browser implementers, and inclusive design and experience specialists rallied together and achieved a long-sought goal: We now have the ability to fully style form controls, across all modern browsers, while retaining their ease of declaration, native functionality and accessibility.
I would like to begin by saying all these things. However, they’re not true. I think we spent the year debating about what file extension CSS should be written in, or something. Or was that last year? Maybe I’m thinking of next year.
Returning to reality, styling form controls is more tricky and time consuming these days rather than flat out “hard”. In fact, depending on the length of the styling-leash a particular browser provides, there are controls you can style quite a bit. As for browsers with shorter leashes, there are other options to force their controls closer to the visual design you’re tasked to match.
However, when striving for custom styled controls, one must be careful not to forget about the inherent functionality and accessibility that many provide. People expect and deserve the products and services they use and pay for to work for them. If these services are visually pleasing, but only function for those who fit the handful of personas they’ve been designed for, then we’ve potentially deprived many people the experiences they deserve.
Quick level setting
Getting down to brass tacks, when creating custom styled form controls that should retain their expected semantics and functionality, we have to consider the following:

Many form elements can be styled directly through standard and browser specific selectors, as well as through some clever styling of markup patterns. We should leverage these native options before reinventing any wheels.
It is important to preserve the underlying semantics of interactive controls. We must not unintentionally exclude people who use assistive technologies (ATs) that rely on these semantics. 
Make sure you test what you create. There is a lot of underlying complexity to form controls which may not be immediately apparent if they’re judged solely by their visual presentation in a single browser, or with limited AT testing.

Visually resetting and restyling form controls
Over the course of 2018, I worked on a project where I tested and reported on the accessibility impact of styling various form controls. In conducting my research, I reviewed many of the form controls available in HTML, testing to see how malleable they were to direct styling from standardized CSS selectors. 
As I expected, controls such as the various text fields could be restyled rather easily. However, other controls like radio buttons and checkboxes, or sub-elements of special text fields like date, search, and number spinners were resistant to standard-based styling. These particular controls and their sub-elements required specific pseudo-elements to reset and allow for restyling of some of their default presentation.
See the Pen form control styling comparisons by Scott (@scottohara) on CodePen.
https://codepen.io/scottohara/pen/gZOrZm/
Over the years, the ability to directly style form controls has been something many people have clamored for. However, one should realize the benefits of being able to restyle some of these controls may involve more effort than originally anticipated. 
If you want to restyle a control from the ground up, then you must also recreate any :active, :focus, and :hover states for the control—all those things that were previously taken care of by browsers. Not only that, but anything you restyle should also work with Windows High Contrast mode, styling for dark mode, and other OS-level settings that browser respect without you even realizing.   

            You ever try playing with the accessibility settings of your display on macOS, or similar Windows setting?
    
It is also worth mentioning that any browser prefixed pseudo-elements are not standardized CSS selectors. As MDN mentions at the top of their pages documenting these pseudo-elements:

Non-standard
This feature is non-standard and is not on a standards track. Do not use it on production sites facing the Web: it will not work for every user. There may also be large incompatibilities between implementations and the behavior may change in the future.

While this may be a deterrent for some, it’s my opinion the risks are often only skin-deep. By which I mean if a non-standard selector does change, the control may look a bit quirky, but likely won’t cease to function. A bug report which requires a CSS selector change can be an easy JIRA ticket to close, after all.
Can’t make it? Fake it.
Internet Explorer 11 (IE11) is still neck-and-neck with other browsers in vying for the number 2 spot in desktop browser share. Due to IE not recognizing vendor-prefixed appearance properties, some essential controls like checkboxes won’t render as intended. 
Additionally, some controls like select boxes, file uploads, and sub-elements of date fields (calendar popups) cannot be modified by just relying on styling their HTML selectors alone. This means that unless your company designs and develops with a progressive enhancement, or graceful degradation mindset, you’ll need to take a different approach in styling.
Getting clever with markup and CSS
The following CodePen demonstrates how we can create a custom checkbox markup pattern. By mindfully utilizing CSS sibling selectors and positioning of the native control, we can create custom visual styling while also retaining the functionality and accessibility expectations of a native checkbox.
See the Pen Accessible Styled Native Checkbox by Scott (@scottohara) on CodePen.
https://codepen.io/scottohara/pen/RqEayN/
Customizing checkboxes by visually hiding the input and styling well-placed markup with sibling selectors may seem old hat to some. However, many variations of these patterns do not take into account how their method of visually hiding the checkboxes can create discovery issues for certain screen reader navigation methods. For instance, if someone is using a mobile device and exploring by touch, how will they be able to drag their finger over an input that has been reduced to a single pixel, or positioned off screen?
As we move away from the simplicity of declaring a single HTML element and using clever CSS and markup patterns to create restyled form controls, we increase the need for additional testing to ensure no expected behaviors are lost. In other words, what should work in theory may not work in practice when you introduce the various different ways people may engage with a form control. It’s worth remembering: what might be typical interactions for ourselves may be problematic if not impossible for others.
Limitations to cleverness
Creative coding will allow us to apply more consistent custom styles to some of the more problematic form controls. There will be a varied amount of custom markup, CSS, and sometimes JavaScript that will be needed to preserve the control’s inherent usability and accessibility for each control we take this approach to.
However, this method of restyling still doesn’t solve for the lack of feature parity across different browsers. Nor is it a means to account for controls which don’t have a native HTML element equivalent, such as a switch or multi-thumb range slider? Maybe there’s a control that calls for a visual design or proposed user experience that would require too much fighting with a native control’s behavior to be worth the level of effort to implement. Here’s where we need to take another approach.
Using ARIA when appropriate
Sometimes we have no other option than to roll up our sleeves and start building custom form controls from scratch. Fair warning though: just because we’re not leveraging a native HTML control as our foundation, it doesn’t mean we have carte blanche to throw semantics out the window. Enter Accessible Rich Internet Applications (ARIA).
ARIA is a set of attributes that can modify existing elements, or extend HTML to include roles, properties and states that aren’t native to the language. While divs and spans have no meaningful semantic information for us to leverage, with help from the ARIA specification and ARIA Authoring Practices we can incorporate these elements to help create the UI that we need while still following the first rule of Using ARIA:

If you can use a native HTML element or attribute with the semantics and behavior you require already built in, instead of re-purposing an element and adding an ARIA role, state or property to make it accessible, then do so.

By using these documents as guidelines, and testing our custom controls with people of various abilities, we can do our best to make sure a custom control performs as expected for as many people as possible.
Exceptions to the rule
One example of a control that allows for an exception to the first rule of Using ARIA would be a switch control.
Switches and checkboxes are similar components, in that they have both on/checked and off/unchecked states. However, checkboxes are often expected within the context of forms, or used to filter search queries on e-commerce sites. Switches are typically used to instantly enable or deactivate a particular setting at a component or app-based level, as this is their behavior in the native mobile apps in which they were popularized.
While a switch control could be created by visually restyling a checkbox, this does not automatically mean that the underlying semantics and functionality will match the visual representation of the control. For example, the following CodePen restyles checkboxes to look like a switch control, but the semantics of the checkboxes remain which communicate a different way of interacting with the control than what you might expect from a native switch control.
See the Pen Switch Boxes - custom styled checkboxes posing as switches by Scott (@scottohara) on CodePen.
https://codepen.io/scottohara/pen/XyvoeE/
By adding a role=""switch"" to these checkboxes, we can repurpose the inherent checked/unchecked states of the native control, it’s inherent ability to be focused by Tab key, and Space key to toggle state.
But while this is a valid approach to take in building a switch, how does this actually match up to reality?
Does it pass the test(s)?
Whether deconstructing form controls to fully restyle them, or leveraging them and other HTML elements as a base to expand on, or create, a non-native form control, building it is just the start. We must test that what we’ve restyled or rebuilt works the way people expect it to, if not better.
What we must do here is run a gamut of comparative tests to document the functionality and usability of native form controls.  For example:


Is the control implemented in all supported browsers?
If not: where are the gaps? Will it be necessary to implement a custom solution for the situations that degrade to a standard text field?  
If so: is each browser’s implementation a good user experience? Is there room for improvement that can be tested against the native baseline?  


Test with multiple input devices.
Where the control is implemented, what is the quality of the user experience when using different input devices, such as mouse, touchscreen, keyboard, speech recognition or switch device, to name a few.  
You’ll find some HTML5 controls (like date pickers and number spinners) have additional UI elements that may not be announced to AT, or even allow keyboard accessibility. Often these controls can be adjusted by other means, such as text entry, or using arrow keys to increase or decrease values.  If restyling or recreating a custom version of a control like these, it  may make sense to maintain these native experiences as well.


How well does the control take to custom styles?
If a control can be styled enough to not need to be rebuilt from scratch, that’s great! But make sure that there are no adverse affects on the accessibility of it.  For instance, range sliders can be restyled and maintain their functionality and accessibility.  However, elements like progress bars can be negatively affected by direct styling.  
Always test with different browser and AT pairings to ensure nothing is lost when controls are restyled.  


Do specifications match reality?
If recreating controls to get around native limitations, such as the inability to style the options of a select element, or requiring a Switch control which is not native to HTML, do your solutions match user expectations?  
For instance, selects have unique picker interfaces on touch devices.  And switches have varied levels of support for different browser and screen reader pairings.  Test with real people, and check your analytics.  If these experiences don’t match people’s expectations, then maybe another solution is in order?  


Wrapping up
While styling form controls is definitely easier than it’s ever been, that doesn’t mean that it’s at all simple, nor will it likely ever be. The level of difficulty you’re going to face is going to depend entirely on what it is you’re hoping to style, add-on to, or recreate. And even if you build your custom control exactly to specification, you’ll still be reliant on browsers and assistive technologies being able to fully understand the component they’ve been presented.
Forms and their controls are an incredibly important part of what we need the Internet for. Paying bills, scheduling appointments, ordering groceries, renewing your license or even ordering gifts for the holidays. These are all important tasks that people should be able to complete with as little effort as possible. Especially since for some, completing these tasks online might be their only option.
2018 didn’t end up being the year we got full customization of form controls sorted out. But that’s OK. If we can continue to mindfully work with what we have, and instead challenge ourselves to follow inclusive design principles, well thought out Form Design Patterns, and solve problems with an accessibility first approach, we may come to realize that we can get along just fine without fully branded drop downs.  
And hey. There’s always next year, right?",2018,Scott O'Hara,scottohara,2018-12-13T00:00:00+00:00,https://24ways.org/2018/inclusive-considerations-when-restyling-form-controls/,code
257,The (Switch)-Case for State Machines in User Interfaces,"You’re tasked with creating a login form. Email, password, submit button, done.
“This will be easy,” you think to yourself.
Login form by Selecto
You’ve made similar forms many times in the past; it’s essentially muscle memory at this point. You’re working closely with a designer, who gives you a beautiful, detailed mockup of a login form. Sure, you’ll have to translate the pixels to meaningful, responsive CSS values, but that’s the least of your problems.
As you’re writing up the HTML structure and CSS layout and styles for this form, you realize that you don’t know what the successful “logged in” page looks like. You remind the designer, who readily gives it to you. But then you start thinking more and more about how the login form is supposed to work.

What if login fails? Where do those errors show up?
Should we show errors differently if the user forgot to enter their email, or password, or both?
Or should the submit button be disabled?
Should we validate the email field?
When should we show validation errors – as they’re typing their email, or when they move to the password field, or when they click submit? (Note: many, many login forms are guilty of this.)
When should the errors disappear?
What do we show during the login process? Some loading spinner?
What if loading takes too long, or a server error occurs?

Many more questions come up, and you (and your designer) are understandably frustrated. The lack of upfront specification opens the door to scope creep, which readily finds itself at home in all the unexplored edge cases.
Modeling Behavior
Describing all the possible user flows and business logic of an application can become tricky. Ironically, user stories might not tell the whole story – they often leave out potential edge-cases or small yet important bits of information.
However, one important (and very old) mathematical model of computation can be used for describing the behavior and all possible states of a user interface: the finite state machine.
The general idea, as it applies to user interfaces, is that all of our applications can be described (at some level of abstraction) as being in one, and only one, of a finite number of states at any given time. For example, we can describe our login form above in these states:

start - not submitted yet
loading - submitted and logging in
success - successfully logged in
error - login failed

Additionally, we can describe an application as accepting a finite number of events – that is, all the possible events that can be “sent” to the application, either from the user or some other external entity:

SUBMIT - pressing the submit button
RESOLVE - the server responds, indicating that login is successful
REJECT - the server responds, indicating that login failed

Then, we can combine these states and events to describe the transitions between them. That is, when the application is in one state, an an event occurs, we can specify what the next state should be:

From the start state, when the SUBMIT event occurs, the app should be in the loading state.
From the loading state, when the RESOLVE event occurs, login succeeded and the app should be in the success state.
If login fails from the loading state (i.e., when the REJECT event occurs), the app should be in the error state.
From the error state, the user should be able to retry login: when the SUBMIT event occurs here, the app should go to the loading state.
Otherwise, if any other event occurs, don’t do anything and stay in the same state.

That’s a pretty thorough description, similar to a user story! It’s also a bit more symbolic than a user story (e.g., “when the SUBMIT event occurs” instead of “when the user presses the submit button”), and that’s for a reason. By representing states, events, and transitions symbolically, we can visualize what this state machine looks like:

Every state is represented by a box, and every event is connected to a transition arrow that connects two states. This makes it intuitive to follow the flow and understand what the next state should be given the current state and an event.
From Visuals to Code
Drawing a state machine doesn’t require any special software; in fact, using paper and pencil (in case anything changes!) does the job quite nicely. However, one common problem is handoff: it doesn’t matter how detailed a user story or how well-designed a visualization is, it eventually has to be coded in order for it to become part of a real application.
With the state machine model described above, the same visual description can be mapped directly to code. Traditionally, and as the title suggests, this is done using switch/case statements:
function loginMachine(state, event) {
    switch (state) {
        case 'start':
            if (event === 'SUBMIT') {
                return 'loading';
            }
            break;
        case 'loading':
            if (event === 'RESOLVE') {
                return 'success';
            } else if (event === 'REJECT') {
                return 'error';
            }
            break;
        case 'success':
            // Accept no further events
            break;
        case 'error':
            if (event === 'SUBMIT') {
                return 'loading';
            }
            break;
        default:
            // This should never occur
            return undefined;
    }
}

console.log(loginMachine('start', 'SUBMIT'));
// => 'loading'
This is fine (I suppose) but personally, I find it much easier to use objects:
const loginMachine = {
  initial: ""start"",
  states: {
    start: {
      on: { SUBMIT: 'loading' }
    },
    loading: {
      on: {
        REJECT: 'error',
        RESOLVE: 'success'
      }
    },
    error: {
      on: {
        SUBMIT: 'loading'
      }
    },
    success: {}
  }
};

function transition(state, event) {
  return machine
    .states[state] // Look up the state
    .on[event]     // Look up the next state based on the event
    || state;      // If not found, return the current state
}

console.log(transition('start', 'SUBMIT'));
As you might have noticed, the loginMachine is a plain JS object, and can be written in JSON. This is important because it allows the machine to be visualized by a 3rd-party tool, as demonstrated here:

A Common Language Between Designers and Developers
Although finite state machines are a fundamental part of computer science, they have an amazing potential to bridge the application specification gap between designers and developers, as well as project managers, stakeholders, and more. By designing a state machine visually and with code, designers and developers alike can:

identify all possible states, and potentially missing states
describe exactly what should happen when an event occurs on a given state, and prevent that event from having unintended side-effects in other states (ever click a submit button more than once?)
eliminate impossible states and identify states that are “unreachable” (have no entry transition) or “sunken” (have no exit transition)
add features with full confidence of knowing what other states it might affect
simplify redundant states or complex user flows
create test paths for almost every possible user flow, and easily identify edge cases
collaborate better by understanding the entire application model equally.

Not a New Idea
I’m not the first to suggest that state machines can help bridge the gap between design and development.

Vince MingPu Shao wrote an article about designing UI states and communicating with developers effectively with finite state machines
User flow diagrams, which visually describe the paths that a user can take through an app to achieve certain goals, are essentially state machines. Numerous tools, from Sketch plugins to standalone apps, exist for creating them.
In 1999, Ian Horrocks wrote a book titled “Constructing the User Interface with Statecharts”, which takes state machines to the next level and describes the inherent difficulties (and solutions) with creating complex UIs. The ideas in the book are still relevant today.
More than a decade earlier, David Harel published “Statecharts: A Visual Formalism for Complex Systems”, in which the statechart - an extended hierarchical state machine model - is born.

State machines and statecharts have been used for complex systems and user interfaces, both physical and digital, for decades, and are especially prevalent in other industries, such as game development and embedded electronic systems. Even NASA uses statecharts for the Curiosity Rover and more, citing many benefits:

Visualized modeling
Precise diagrams
Automatic code generation
Comprehensive test coverage
Accommodation of late-breaking requirements changes

Moving Forward
It’s time that we improve how we communicate between designers and developers, much less improve the way we develop UIs to deliver the best, bug-free, optimal user experience. There is so much more to state machines and statecharts than just being a different way of designing and coding. For more resources:

The World of Statecharts is a comprehensive guide by Erik Mogensen in using statecharts in your applications
The Statechart Community on Spectrum is always full of interesting ideas and questions related to state machines, statecharts, and software modeling
I gave a talk at React Rally over a year ago about how state machines (finite automata) can improve the way we develop applications. The latest one is from Reactive Conf, where I demonstrate how statecharts can be used to automatically generate test cases.
I have also been working on XState, which is a library for “state machines and statecharts for the modern web”. You can create and visualize statecharts in JavaScript, and use them in any framework (and soon enough, multiple different languages).

I’m excited about the future of developing web and mobile applications with statecharts, especially with regard to faster design/development cycles, auto-generated testing, better error prevention, comprehensive analytics, and even the use of model-based reinforcement learning and artificial intelligence to greatly improve the user experience.",2018,David Khourshid,davidkhourshid,2018-12-12T00:00:00+00:00,https://24ways.org/2018/state-machines-in-user-interfaces/,code
252,Turn Jekyll up to Eleventy,"Sometimes it pays not to over complicate things. While many of the sites we use on a daily basis require relational databases to manage their content and dynamic pages to respond to user input, for smaller, simpler sites, serving pre-rendered static HTML is usually a much cheaper — and more secure — option. 
The JAMstack (JavaScript, reusable APIs, and prebuilt Markup) is a popular marketing term for this way of building websites, but in some ways it’s a return to how things were in the early days of the web, before developers started tinkering with CGI scripts or Personal HomePage. Indeed, my website has always served pre-rendered HTML; first with the aid of Movable Type and more recently using Jekyll, which Anna wrote about in 2013.
By combining three approachable languages — Markdown for content, YAML for data and Liquid for templating — the ergonomics of Jekyll found broad appeal, influencing the design of the many static site generators that followed. But Jekyll is not without its faults. Aside from notoriously slow build times, it’s also built using Ruby. While this is an elegant programming language, it is yet another ecosystem to understand and manage, and often alongside one we already use: JavaScript. For all my time using Jekyll, I would think to myself “this, but in Node”. Thankfully, one of Santa’s elves (Zach Leatherman) granted my Atwoodian wish and placed such a static site generator under my tree.
Introducing Eleventy
Eleventy is a more flexible alternative Jekyll. Besides being written in Node, it’s less strict about how to organise files and, in addition to Liquid, supports other templating languages like EJS, Pug, Handlebars and Nunjucks. Best of all, its build times are significantly faster (with future optimisations promising further gains).
As content is saved using the familiar combination of YAML front matter and Markdown, transitioning from Jekyll to Eleventy may seem like a reasonable idea. Yet as I’ve discovered, there are a few gotchas. If you’ve been considering making the switch, here are a few tips and tricks to help you on your way1.
Note: Throughout this article, I’ll be converting Matt Cone’s Markdown Guide site as an example. If you want to follow along, start by cloning the git repository, and then change into the project directory:
git clone https://github.com/mattcone/markdown-guide.git
cd markdown-guide
Before you start
If you’ve used tools like Grunt, Gulp or Webpack, you’ll be familiar with Node.js but, if you’ve been exclusively using Jekyll to compile your assets as well as generate your HTML, now’s the time to install Node.js and set up your project to work with its package manager, NPM:

Install Node.js:

Mac: If you haven’t already, I recommend installing Homebrew, a package manager for the Mac. Then in the Terminal type brew install node.
Windows: Download the Windows installer from the Node.js website and follow the instructions.

Initiate NPM: Ensure you are in the directory of your project and then type npm init. This command will ask you a few questions before creating a file called package.json. Like RubyGems’s Gemfile, this file contains a list of your project’s third-party dependencies.

If you’re managing your site with Git, make sure to add node_modules to your .gitignore file too. Unlike RubyGems, NPM stores its dependencies alongside your project files. This folder can get quite large, and as it contains binaries compiled to work with the host computer, it shouldn’t be version controlled. Eleventy will also honour the contents of this file, meaning anything you want Git to ignore, Eleventy will ignore too.
Installing Eleventy
With Node.js installed and your project setup to work with NPM, we can now install Eleventy as a dependency:
npm install --save-dev @11ty/eleventy
If you open package.json you should see the following:
…
""devDependencies"": {
  ""@11ty/eleventy"": ""^0.6.0""
}
…
We can now run Eleventy from the command line using NPM’s npx command. For example, to covert the README.md file to HTML, we can run the following:
npx eleventy --input=README.md --formats=md
This command will generate a rendered HTML file at _site/README/index.html. Like Jekyll, Eleventy shares the same default name for its output directory (_site), a pattern we will see repeatedly during the transition.
Configuration
Whereas Jekyll uses the declarative YAML syntax for its configuration file, Eleventy uses JavaScript. This allows its options to be scripted, enabling some powerful possibilities as we’ll see later on.
We’ll start by creating our configuration file (.eleventy.js), copying the relevant settings in _config.yml over to their equivalent options:
module.exports = function(eleventyConfig) {
  return {
    dir: {
      input: ""./"",      // Equivalent to Jekyll's source property
      output: ""./_site"" // Equivalent to Jekyll's destination property
    }
  };
};
A few other things to bear in mind:


Whereas Jekyll allows you to list folders and files to ignore under its exclude property, Eleventy looks for these values inside a file called .eleventyignore (in addition to .gitignore).

By default, Eleventy uses markdown-it to parse Markdown. If your content uses advanced syntax features (such as abbreviations, definition lists and footnotes), you’ll need to pass Eleventy an instance of this (or another) Markdown library configured with the relevant options and plugins.

Layouts
One area Eleventy currently lacks flexibility is the location of layouts, which must reside within the _includes directory (see this issue on GitHub).
Wanting to keep our layouts together, we’ll move them from _layouts to _includes/layouts, and then update references to incorporate the layouts sub-folder. We could update the layout: frontmatter property in each of our content files, but another option is to create aliases in Eleventy’s config:
module.exports = function(eleventyConfig) {
  // Aliases are in relation to the _includes folder
  eleventyConfig.addLayoutAlias('about', 'layouts/about.html');
  eleventyConfig.addLayoutAlias('book', 'layouts/book.html');
  eleventyConfig.addLayoutAlias('default', 'layouts/default.html');

  return {
    dir: {
      input: ""./"",
      output: ""./_site""
    }
  };
}
Determining which template language to use
Eleventy will transform Markdown (.md) files using Liquid by default, but we’ll need to tell Eleventy how to process other files that are using Liquid templates. There are a few ways to achieve this, but the easiest is to use file extensions. In our case, we have some files in our api folder that we want to process with Liquid and output as JSON. By appending the .liquid file extension (i.e. basic-syntax.json becomes basic-syntax.json.liquid), Eleventy will know what to do.
Variables
On the surface, Jekyll and Eleventy appear broadly similar, but as each models its content and data a little differently, some template variables will need updating.
Site variables
Alongside build settings, Jekyll let’s you store common values in its configuration file which can be accessed in our templates via the site.* namespace. For example, in our Markdown Guide, we have the following values:
title: ""Markdown Guide""
url: https://www.markdownguide.org
baseurl: """"
repo: http://github.com/mattcone/markdown-guide
comments: false
author:
  name: ""Matt Cone""
og_locale: ""en_US""
Eleventy’s configuration uses JavaScript which is not suited to storing values like this. However, like Jekyll, we can use data files to store common values. If we add our site-wide values to a JSON file inside a folder called _data and name this file site.json, we can keep the site.* namespace and leave our variables unchanged.
{
  ""title"": ""Markdown Guide"",
  ""url"": ""https://www.markdownguide.org"",
  ""baseurl"": """",
  ""repo"": ""http://github.com/mattcone/markdown-guide"",
  ""comments"": false,
  ""author"": {
    ""name"": ""Matt Cone""
  },
  ""og_locale"": ""en_US""
}
Page variables
The table below shows a mapping of common page variables. As a rule, frontmatter properties are accessed directly, whereas derived metadata values (things like URLs, dates etc.) get prefixed with the page.* namespace:



Jekyll
Eleventy




page.url
page.url


page.date
page.date


page.path
page.inputPath


page.id
page.outputPath


page.name
page.fileSlug


page.content
content


page.title
title


page.foobar
foobar



When iterating through pages, frontmatter values are available via the data object while content is available via templateContent:



Jekyll
Eleventy




item.url
item.url


item.date
item.date


item.path
item.inputPath


item.name
item.fileSlug


item.id
item.outputPath


item.content
item.templateContent


item.title
item.data.title


item.foobar
item.data.foobar



Ideally the discrepancy between page and item variables will change in a future version (see this GitHub issue), making it easier to understand the way Eleventy structures its data.
Pagination variables
Whereas Jekyll’s pagination feature is limited to paginating posts on one page, Eleventy allows you to paginate any collection of documents or data. Given this disparity, the changes to pagination are more significant, but this table shows a mapping of equivalent variables:



Jekyll
Eleventy




paginator.page
pagination.pageNumber


paginator.per_page
pagination.size


paginator.posts
pagination.items


paginator.previous_page_path
pagination.previousPageHref


paginator.next_page_path
pagination.nextPageHref



Filters
Although Jekyll uses Liquid, it provides a set of filters that are not part of the core Liquid library. There are quite a few — more than can be covered by this article — but you can replicate them by using Eleventy’s addFilter configuration option. Let’s convert two used by our Markdown Guide: jsonify and where.
The jsonify filter outputs an object or string as valid JSON. As JavaScript provides a native JSON method, we can use this in our replacement filter. addFilter takes two arguments; the first is the name of the filter and the second is the function to which we will pass the content we want to transform:
// {{ variable | jsonify }}
eleventyConfig.addFilter('jsonify', function (variable) {
  return JSON.stringify(variable);
});
Jekyll’s where filter is a little more complicated in that it takes two additional arguments: the key to look for, and the value it should match:
{{ site.members | where: ""graduation_year"",""2014"" }}
To account for this, instead of passing one value to the second argument of addFilter, we can instead pass three: the array we want to examine, the key we want to look for and the value it should match:
// {{ array | where: key,value }}
eleventyConfig.addFilter('where', function (array, key, value) {
  return array.filter(item => {
    const keys = key.split('.');
    const reducedKey = keys.reduce((object, key) => {
      return object[key];
    }, item);

    return (reducedKey === value ? item : false);
  });
});
There’s quite a bit going on within this filter, but I’ll try to explain. Essentially we’re examining each item in our array, reducing key (passed as a string using dot notation) so that it can be parsed correctly (as an object reference) before comparing its value to value. If it matches, item remains in the returned array, else it’s removed. Phew!
Includes
As with filters, Jekyll provides a set of tags that aren’t strictly part of Liquid either. This includes one of the most useful, the include tag. LiquidJS, the library Eleventy uses, does provide an  include tag, but one using the slightly different syntax defined by Shopify. If you’re not passing variables to your includes, everything should work without modification. Otherwise, note that whereas with Jekyll you would do this:
<!-- page.html -->
{% include include.html value=""key"" %}

<!-- include.html -->
{{ include.value }}
in Eleventy, you would do this:
<!-- page.html -->
{% include ""include.html"", value: ""key"" %}

<!-- include.html -->
{{ value }}
A downside of Shopify’s syntax is that variable assignments are no longer scoped to the include and can therefore leak; keep this in mind when converting your templates as you may need to make further adjustments.
Tweaking Liquid
You may have noticed in the above example that LiquidJS expects the names of included files to be quoted (else it treats them as variables). We could update our templates to add quotes around file names (the recommended approach), but we could also disable this behaviour by setting LiquidJS’s dynamicPartials option to false. Additionally, Eleventy doesn’t support the include_relative tag, meaning you can’t include files relative to the current document. However, LiquidJS does let us define multiple paths to look for included files via its root option. 
Thankfully, Eleventy allows us to pass options to LiquidJS:
eleventyConfig.setLiquidOptions({
  dynamicPartials: false,
  root: [
    '_includes',
    '.'
  ]
});
Collections
Jekyll’s collections feature lets authors create arbitrary collections of documents beyond pages and posts. Eleventy provides a similar feature, but in a far more powerful way.
Collections in Jekyll
In Jekyll, creating collections requires you to add the name of your collections to _config.yml and create corresponding folders in your project. Our Markdown Guide has two collections:
collections:
  - basic-syntax
  - extended-syntax
These correspond to the folders _basic-syntax and _extended-syntax whose content we can iterate over like so:
{% for syntax in site.extended-syntax %}
  {{ syntax.title }}
{% endfor %}
Collections in Eleventy
There are two ways you can set up collections in 11ty. The first, and most straightforward, is to use the tag property in content files:
---
title: Strikethrough
syntax-id: strikethrough
syntax-summary: ""~~The world is flat.~~""
tag: extended-syntax
---
We can then iterate over tagged content like this:
{% for syntax in collections.extended-syntax %}
  {{ syntax.data.title }}
{% endfor %}
Eleventy also allows us to configure collections programmatically. For example, instead of using tags, we can search for files using a glob pattern (a way of specifying a set of filenames to search for using wildcard characters):
eleventyConfig.addCollection('basic-syntax', collection => {
  return collection.getFilteredByGlob('_basic-syntax/*.md');
});

eleventyConfig.addCollection('extended-syntax', collection => {
  return collection.getFilteredByGlob('_extended-syntax/*.md');
});
We can extend this further. For example, say we wanted to sort a collection by the display_order property in our document’s frontmatter. We could take the results of collection.getFilteredByGlob and then use JavaScript’s sort method to sort the result:
eleventyConfig.addCollection('example', collection => {
  return collection.getFilteredByGlob('_examples/*.md').sort((a, b) => {
    return a.data.display_order - b.data.display_order;
  });
});
Hopefully, this gives you just a hint of what’s possible using this approach.
Using directory data to manage defaults
By default, Eleventy will maintain the structure of your content files when generating your site. In our case, that means /_basic-syntax/lists.md is generated as /_basic-syntax/lists/index.html. Like Jekyll, we can change where files are saved using the permalink property. For example, if we want the URL for this page to be /basic-syntax/lists.html we can add the following:
---
title: Lists
syntax-id: lists
api: ""no""
permalink: /basic-syntax/lists.html
---
Again, this is probably not something we want to manage on a file-by-file basis but again, Eleventy has features that can help: directory data and permalink variables.
For example, to achieve the above for all content stored in the _basic-syntax folder, we can create a JSON file that shares the name of that folder and sits inside it, i.e. _basic-syntax/_basic-syntax.json and set our default values. For permalinks, we can use Liquid templating to construct our desired path:
{
  ""layout"": ""syntax"",
  ""tag"": ""basic-syntax"",
  ""permalink"": ""basic-syntax/{{ title | slug }}.html""
}
However, Markdown Guide doesn’t publish syntax examples at individual permanent URLs, it merely uses content files to store data. So let’s change things around a little. No longer tied to Jekyll’s rules about where collection folders should be saved and how they should be labelled, we’ll move them into a folder called _content:
markdown-guide
└── _content
    ├── basic-syntax
    ├── extended-syntax
    ├── getting-started
    └── _content.json
We will also add a directory data file (_content.json) inside this folder. As directory data is applied recursively, setting permalink to false will mean all content in this folder and its children will no longer be published:
{
  ""permalink"": false
}
Static files
Eleventy only transforms files whose template language it’s familiar with. But often we may have static assets that don’t need converting, but do need copying to the destination directory. For this, we can use pass-through file copy. In our configuration file, we tell Eleventy what folders/files to copy with the addPassthroughCopy option. Then in the return statement, we enable this feature by setting passthroughFileCopy to true:
module.exports = function(eleventyConfig) {
  …

  // Copy the `assets` directory to the compiled site folder
  eleventyConfig.addPassthroughCopy('assets');

  return {
    dir: {
      input: ""./"",
      output: ""./_site""
    },
    passthroughFileCopy: true
  };
}
Final considerations
Assets
Unlike Jekyll, Eleventy provides no support for asset compilation or bundling scripts — we have plenty of choices in that department already. If you’ve been using Jekyll to compile Sass files into CSS, or CoffeeScript into Javascript, you will need to research alternative options, options which are beyond the scope of this article, sadly.
Publishing to GitHub Pages
One of the benefits of Jekyll is its deep integration with GitHub Pages. To publish an Eleventy generated site — or any site not built with Jekyll — to GitHub Pages can be quite involved, but typically involves copying the generated site to the gh-pages branch or including that branch as a submodule. Alternatively, you could use a continuous integration service like Travis or CircleCI and push the generated site to your web server. It’s enough to make your head spin! Perhaps for this reason, a number of specialised static site hosts have emerged such as Netlify and Google Firebase. But remember; you can publish a static site almost anywhere!

Going one louder
If you’ve been considering making the switch, I hope this brief overview has been helpful. But it also serves as a reminder why it can be prudent to avoid jumping aboard bandwagons. 
While it’s fun to try new software and emerging technologies, doing so can require a lot of work and compromise. For all of Eleventy’s appeal, it’s only a year old so has little in the way of an ecosystem of plugins or themes. It also only has one maintainer. Jekyll on the other hand is a mature project with a large community of maintainers and contributors supporting it.
I moved my site to Eleventy because the slowness and inflexibility of Jekyll was preventing me from doing the things I wanted to do. But I also had time to invest in the transition. After reading this guide, and considering the specific requirements of your project, you may decide to stick with Jekyll, especially if the output will essentially stay the same. And that’s perfectly fine! 
But these go to 11.




Information provided is correct as of Eleventy v0.6.0 and Jekyll v3.8.5 ↩",2018,Paul Lloyd,paulrobertlloyd,2018-12-11T00:00:00+00:00,https://24ways.org/2018/turn-jekyll-up-to-eleventy/,content
250,Build up Your Leadership Toolbox,"Leadership. It can mean different things to different people and vary widely between companies. Leadership is more than just a job title. You won’t wake up one day and magically be imbued with all you need to do a good job at leading. If we don’t have a shared understanding of what a Good Leader looks like, how can we work on ourselves towards becoming one? How do you know if you even could be a leader? Can you be a leader without the title?
What even is it?
I got very frustrated way back in my days as a senior developer when I was given “advice” about my leadership style; at the time I didn’t have the words to describe the styles and ways in which I was leading to be able to push back. I heard these phrases a lot:

you need to step up
you need to take charge
you need to grab the bull by its horns
you need to have thicker skin
you need to just be more confident in your leading
you need to just make it happen

I appreciate some people’s intent was to help me, but honestly it did my head in. WAT?! What did any of this even mean. How exactly do you “step up” and how are you evaluating what step I’m on? I am confident, what does being even more confident help achieve with leading? Does that not lead you down the path of becoming an arrogant door knob? >___<
While there is no One True Way to Lead, there is an overwhelming pattern of people in positions of leadership within tech industry being held by men. It felt a lot like what people were fundamentally telling me to do was to be more like an extroverted man. I was being asked to demonstrate more masculine associated qualities (#notallmen). I’ll leave the gendered nature of leadership qualities as an exercise in googling for the reader.
I’ve never had a good manager and at the time had no one else to ask for help, so I turned to my trusted best friends. Books.
I <3 books
I refused to buy into that style of leadership as being the only accepted way to be. There had to be room for different kinds of people to be leaders and have different leadership styles.
There are three books that changed me forever in how I approach and think about leadership.

Primal leadership, by Daniel Goleman, Richard Boyatzis and Annie McKee
Quiet, by Susan Cain
Daring Greatly - How the Courage to be Vulnerable transforms the way we live, love, parent and Lead, by Brené Brown

I recommend you read them. Ignore the slightly cheesy titles and trust me, just read them.
Primal leadership helped to give me the vocabulary and understanding I needed about the different styles of leadership there are, how and when to apply them.
Quiet really helped me realise how much I was being undervalued and misunderstood in an extroverted world. If I’d had managers or support from someone who valued introverts’ strengths, things would’ve been very different. I would’ve had someone telling others to step down and shut up for a change rather than pushing on me to step up and talk louder over everyone else. It’s OK to be different and needing different things like time to recharge or time to think before speaking. It also improved my ability to work alongside my more extroverted colleagues by giving me an understanding of their world so I could communicate my needs in a language they would get.
Brené Brown’s book I am forever in debt to. Her work gave me the courage to stand up and be my own kind of leader. Even when no-one around me looked or sounded like me, I found my own voice.
It takes great courage to be vulnerable and open about what you can and can’t do. Open about your mistakes. Vocalise what you don’t know and asking for help. In some lights, these are seen as weaknesses and many have tried to use them against me, to pull me down and exclude me for talking about them. Dear reader, it did not work, they failed. The truth is, they are my greatest strengths. The privileges I have, I use for good as best and often as I can.
Just like gender, leadership is not binary
If you google for what a leader is, you’ll get many different answers. I personally think Brené’s version is the best as it is one that can apply to a wider range of people, irrespective of job title or function.

I define a leader as anyone who takes responsibility for finding potential in people and processes, and who has the courage to develop that potential.
Brené Brown

Being a leader isn’t about being the loudest in a room, having veto power, talking over people or ignoring everyone else’s ideas. It’s not about “telling people what to do”. It’s not about an elevated status that you’re better than others. Nor is it about creating a hand wavey far away vision and forgetting to help support people in how to get there.
Being a Good Leader is about having a toolbox of leadership styles and skills to choose from depending on the situation. Knowing how and when to apply them is part of the challenge and difficulty in becoming good at it. It is something you will have to continuously work on, forever. There is no Done.
Leaders are Made, they are not Born.
Be flexible in your leadership style

Typically, the best, most effective leaders act according to one or more of six distinct approaches to leadership and skillfully switch between the various styles depending on the situation.

From the book, Primal Leadership, it gives a summary of 6 leadership styles which are:

Visionary
Coaching
Affiliative
Democratic
Pacesetting
Commanding

Visionary, moves people toward a shared dream or future. When change requires a new vision or a clear direction is needed, using a visionary style of leadership helps communicate that picture. By learning how to effectively communicate a story you can help people to move in that direction and give them clarity on why they’re doing what they’re doing.
Coaching, is about connecting what a person wants and helping to align that with organisation’s goals. It’s a balance of helping someone improve their performance to fulfil their role and their potential beyond.
Affiliative, creates harmony by connecting people to each other and requires effective communication to aid facilitation of those connections. This style can be very impactful in healing rifts in a team or to help strengthen connections within and across teams. During stressful times having a positive and supportive connection to those around us really helps see us through those times.
Democratic, values people’s input and gets commitment through participation. Taking this approach can help build buy-in or consensus and is a great way to get valuable input from people. The tricky part about this style, I find, is that when I gather and listen to everyone’s input, that doesn’t mean the end result is that I have to please everyone.
The next two, sadly, are the ones wielded far too often and have the greatest negative impact. It’s where the “telling people what to do” comes from. When used sparingly and in the right situations, they can be a force for good. However, they must not be your default style.
Pacesetting, when used well, it is about meeting challenging and exciting goals. When you need to get high-quality results from a motivated and well performing team, this can be great to help achieve real focus and drive. Sadly it is so overused and poorly executed it becomes the “just make it happen” and driver of unrealistic workload which contributes to burnout.
Commanding, when used appropriately soothes fears by giving clear direction in an emergency or crisis. When shit is on fire, you want to know that your leadership ability can help kick-start a turnaround and bring clarity. Then switch to another style. This approach is also required when dealing with problematic employees or unacceptable behaviour.
Commanding style seems to be what a lot of people think being a leader is, taking control and commanding a situation. It should be used sparingly and only when absolutely necessary.
Be responsible for the power you wield
If reading through those you find yourself feeling a bit guilty that maybe you overuse some of the styles, or overwhelmed that you haven’t got all of these down and ready to use in your toolbox…
Take a breath. Take responsibility. Take action.
No one is perfect, and it’s OK. You can start right now working on those. You can have a conversation with your team and try being open about how you’re going to try some different styles. You can be vulnerable and own up to mistakes you might’ve made followed with an apology. You can order those books and read them. Those books will give you more examples on those leadership styles and help you to find your own voice.
The impact you can have on the lives of those around you when you’re a leader, is huge. You can help be that positive impact, help discover and develop potential in someone.

Time spent understanding people is never wasted.
Cate Huston.

I believe in you. <3 Mazz.",2018,Mazz Mosley,mazzmosley,2018-12-10T00:00:00+00:00,https://24ways.org/2018/build-up-your-leadership-toolbox/,business
261,Surviving—and Thriving—as a Remote Worker,"Remote work is hot right now. Many people even say that remote work is the future. Why should a company limit itself to hiring from a specific geographic location when there’s an entire world of talent out there?
I’ve been working remotely, full-time, for five and a half years. I’ve reached the point where I can’t even fathom working in an office. The idea of having to wake up at a specific time and commute into an office, work for eight hours, and then commute home, feels weirdly anachronistic. I’ve grown attached to my current level of freedom and flexibility.
However, it took me a lot of trial and error to reach success as a remote worker — and sometimes even now, I slip up. Working remotely requires a great amount of discipline, independence, and communication. It can feel isolating, especially if you lean towards the more extroverted side of the social spectrum. Remote working isn’t for everyone, but most people, with enough effort, can make it work — or even thrive. Here’s what I’ve learned in over five years of working remotely.
Experiment with your environment
As a remote worker, you have almost unprecedented control of your environment. You can often control the specific desk and chair you use, how you accessorize your home office space — whether that’s a dedicated office, a corner of your bedroom, or your kitchen table. (Ideally, not your couch… but I’ve been there.) Hate fluorescent lights? Change your lightbulbs. Cover your work area in potted plants. Put up blackout curtains and work in the dark like a vampire. Whatever makes you feel most comfortable and productive, and doesn’t completely destroy your eyesight.
Working remotely doesn’t always mean working from home. If you don’t have a specific reason you need to work from home (like specialized equipment), try working from other environments (which is especially helpful it you have roommates, or children). Cafes are the quintessential remote worker hotspot, but don’t just limit yourself to your favorite local haunt. More cities worldwide are embracing co-working spaces, where you can rent either a roaming spot or a dedicated desk. If you’re a social person, this is a great way to build community in your work environment. Most have phone rooms, so you can still take calls.
Co-working spaces can be expensive, and not everyone has either the extra income, or work-provided stipend, to work from one. Local libraries are also a great work location. They’re quiet, usually have free wi-fi, and you have the added bonus of being able to check out books after work instead of, ahem, spending too much money on Kindle books. (I know most libraries let you check out ebooks, but reader, I am impulsive and impatient person. When I want a book now, I mean now.) 
Just be polite — make sure your headphones don’t leak, and don’t work from a library if you have a day full of calls.
Remember, too, that you don’t have to stay in the same spot all day. It’s okay to go out for lunch and then resume work from a different location. If you find yourself getting restless, take a walk. Wash some dishes while you mull through a problem. Don’t force yourself to sit at your desk for eight hours if that doesn’t work for you.
Set boundaries
If you’re a workaholic, working remotely can be a challenge. It’s incredibly easy to just… work. All the time. My work computer is almost always with me. If I remember at 11pm that I wanted to do something, there’s nothing but my own willpower keeping me from opening up my laptop and working until 2am. Some people are naturally disciplined. Some have discipline instilled in them as children. And then some, like me, are undisciplined disasters that realize as adults that wow, I guess it’s time to figure this out, eh?
Learning how to set boundaries is one of the most important lessons I’ve learned working remotely. (And honestly, it’s something I still struggle with). 
For a long time, I had a bad habit of waking up, checking my phone for new Slack messages, seeing something I need to react to, and then rolling over to my couch with my computer. Suddenly, it’s noon, I’m unwashed, unfed, starting to get a headache, and wondering why suddenly I hate all of my coworkers. Even when I finally tear myself from my computer to shower, get dressed, and eat, the damage is done. The rest of my day is pretty much shot.
I recently had a conversation with a coworker, in which she remarked that she used to fill her empty time with work. Wake up? Scroll through Slack and email before getting out of bed. Waiting in line for lunch? Check work. Hanging out on her couch in the evening? You get the drift. She was only able to break the habit after taking a three month sabbatical, where she had no contact with work the entire time.
I too had just returned from my own sabbatical. I took her advice, and no longer have work Slack on my phone, unless I need it for an event. After the event, I delete it. I also find it too easy to fill empty time with work. Now, I might wake up and procrastinate by scrolling through other apps, but I can’t get sucked into work before I’m even dressed. I’ve gotten pretty good at forbidding myself from working until I’m ready, but building any new habit requires intentionality. 
Something else I experimented with for a while was creating a separate account on my computer for social tasks, so if I wanted to hang out on my computer in the evening, I wouldn’t get distracted by work. It worked exceptionally well. The only problems I encountered were technical, like app licensing and some of my work proxy configurations. I’ve heard other coworkers have figured out ways to work through these technical issues, so I’m hoping to give it another try soon.
You might noticed that a lot of these ideas are just hacks for making myself not work outside of my designated work times. It’s true! If you’re a more disciplined person, you might not need any of these coping mechanisms. If you’re struggling, finding ways to subvert your own bad habits can be the difference between thriving or burning out.
Create intentional transition time
I know it’s a stereotype that people who work from home stay in their pajamas all day, but… sometimes, it’s very easy to do. I’ve found that in order to reach peak focus, I need to create intentional transition time. 
The most obvious step is changing into different clothing than I woke up in. Ideally, this means getting dressed in real human clothing. I might decide that it’s cold and gross out and I want to work in joggers and a hoody all day, but first, I need to change out of my pajamas, put on a bra, and then succumb to the lure of comfort. 
I’ve found it helpful to take similar steps at the end of my day. If I’ve spent the day working from home, I try to end my day with something that occupies my body, while letting my mind unwind. Often, this is doing some light cleaning or dinner prep. If I try to go straight into another mentally heavy task without allowing myself this transition time, I find it hard to context switch. 
This is another reason working from outside your home is advantageous. Commutes, even if it’s a ten minute walk down the road, are great transition time. Lunch is a great transition time. You can decompress between tasks by going out for lunch, or cooking and eating lunch in your kitchen — not next to your computer. 
Embrace async
If you’re used to working in an office, you’ve probably gotten pretty used to being able to pop over to a colleague’s desk if you need to ask a question. They’re pretty much forced to engage with you at that point. When you’re working remotely, your coworkers might not be in the same timezone as you. They might take an hour to finish up a task before responding to you, or you might not get an answer for your entire day because dangit Gary’s in Australia and it’s 3am there right now. 
For many remote workers, that’s part of the package. When you’re not co-located, you have to build up some patience and tolerance around waiting. You need to intentionally plan extra time into your schedule for waiting on answers.
Asynchronous communication is great. Not everyone can be present for every meeting or office conversation — and the same goes for working remotely. However, when you’re remote, you can read through your intranet messages later or scroll back a couple hours in Slack. My company has a bunch of internal blogs (“p2s”) where we record major decisions and hold asynchronous conversations. I feel like even if I missed a meeting, or something big happened while I was asleep, I can catch up later. We have a phrase — “p2 or it didn’t happen.”
Working remotely has made me a better communicator largely because I’ve gotten into the habit of making written updates. I’ve also trained myself to wait before responding, which allows me to distance myself from what could potentially be an emotional reaction. (On the internet, no one can see you making that face.) Having the added space that comes from not being in the same physical location with somebody else creates an opportunity to rein myself in and take the time to craft an appropriate response, without having the pressure of needing to reply right meow. Lean into it!
(That said, if you’re stuck, sometimes the best course of action is to hop on a video call with someone and hash out the details. Use the tools most appropriate for the problem. They invented Zoom for a reason.)
Seek out social opportunities
Even introverts can feel lonely or isolated. When you work remotely, there isn’t a built-in community you’re surrounded by every day. You have to intentionally seek out social opportunities that an office would normally provide.
I have a couple private Slack channels where I can joke around with work friends. Having that kind of safe space to socialize helps me feel less alone. (And, if the channels get too noisy, I can mute them for a couple hours.)
Every now and then, I’ll also hop on a video call with some work friends and just hang out for a little while. It feels great to actually see someone laugh.
If you work from a co-working space, that space likely has events. My co-working space hosts social hours, holiday parties, and sometimes even lunch-and-learns. These events are great opportunities for making new friends and forging professional connections outside of work. 
If you don’t have access to a co-working space, your town or city likely has meetups. Create a Meetup.com account and search for something that piques your interest. If you’ve been stuck inside your house for days, heads-down on a hard deadline, celebrate by getting out of the house. Get coffee or drinks with friends. See a show. Go to a religious service. Take a cooking class. Try yoga. Find excuses to be around someone other than your cats. When you can’t fall back on your work to provide community, you need to build your own.

These are tips that I’ve found help me, but not everyone works the same way. Remember that it’s okay to experiment — just because you’ve worked one way, doesn’t mean that’s the best way for you. Check in with yourself every now and then. Are you happy with your work environment? Are you feeling lonely, down, or exhausted? Try switching up your routine for a couple weeks and jot down how you feel at the end of each day. Look for patterns. You deserve to have a comfortable and productive work environment!
Hope to see you all online soon 🙌",2018,Mel Choyce,melchoyce,2018-12-09T00:00:00+00:00,https://24ways.org/2018/thriving-as-a-remote-worker/,process
254,What I Learned in Six Years at GDS,"When I joined the Government Digital Service in April 2012, GOV.UK was just going into public beta. GDS was a completely new organisation, part of the Cabinet Office, with a mission to stop wasting government money on over-complicated and underperforming big IT projects and instead deliver simple, useful services for the public.
Lots of people who were experts in their fields were drawn in by this inspiring mission, and I learned loads from working with some true leaders. Here are three of the main things I learned.
1. What is the user need?

The main discipline I learned from my time at GDS was to always ask ‘what is the user need?’ It’s very easy to build something that seems like a good idea, but until you’ve identified what problem you are solving for the user, you can’t be sure that you are building something that is going to help solve an actual problem.
A really good example of this is GOV.UK Notify. This service was originally conceived of as a status tracker; a “where’s my stuff” for government services. For example, if you apply for a passport online, it can take up to six weeks to arrive. After a few weeks, you might feel anxious and phone the Home Office to ask what’s happening. The idea of the status tracker was to allow you to get this information online, saving your time and saving government money on call centres.
The project started, as all GDS projects do, with a discovery. The main purpose of a discovery is to identify the users’ needs. At the end of this discovery, the team realised that a status tracker wasn’t the way to address the problem. As they wrote in this blog post: 

Status tracking tools are often just ‘channel shift’ for anxiety. They solve the symptom and not the problem. They do make it more convenient for people to reduce their anxiety, but they still require them to get anxious enough to request an update in the first place.

What would actually address the user need would be to give you the information before you get anxious about where your passport is. For example, when your application is received, email you to let you know when to expect it, and perhaps text you at various points in the process to let you know how it’s going. So instead of a status tracker, the team built GOV.UK Notify, to make it easy for government services to incorporate text, email and even letter notifications into their processes.
Making sure you know your user
At GDS user needs were taken very seriously. We had a user research lab on site and everyone was required to spend two hours observing user research every six weeks. Ideally you’d observe users working with things you’d built, but even if they weren’t, it was an incredibly valuable experience, and something you should seek out if you are able to.
Even if we think we understand our users very well, it is very enlightening to see how users actually use your stuff. Partly because in technology we tend to be power users and the average user doesn’t use technology the same way we do. But even if you are building things for other developers, someone who is unfamiliar with it will interact with it in a way that may be very different to what you have envisaged.
User needs is not just about building things
Asking the question “what is the user need?” really helps focus on why you are doing what you are doing. It keeps things on track, and helps the team think about what the actual desired end goal is (and should be). 
Thinking about user needs has helped me with lots of things, not just building services. For example, you are raising a pull request. What’s the user need? The reviewer needs to be able to easily understand what the change you are proposing is, why you are proposing that change and any areas you need particular help on with the review. 
Or you are writing an email to a colleague. What’s the user need? What are you hoping the reader will learn, understand or do as a result of your email?
2. Make things open: it makes things better
The second important thing I learned at GDS was ‘make things open: it makes things better’. This works on many levels: being open about your strategy, blogging about what you are doing and what you’ve learned (including mistakes), and – the part that I got most involved in – coding in the open.
Talking about your work helps clarify it
One thing we did really well at GDS was blogging – a lot – about what we were working on. Blogging about what you are working on is is really valuable for the writer because it forces you to think logically about what you are doing in order to tell a good story. If you are blogging about upcoming work, it makes you think clearly about why you’re doing it; and it also means that people can comment on the blog post. Often people had really useful suggestions or clarifying questions.
It’s also really valuable to blog about what you’ve learned, especially if you’ve made a mistake. It makes sure you’ve learned the lesson and helps others avoid making the same mistakes. As well as blogging about lessons learned, GOV.UK also publishes incident reports when there is an outage or service degradation. Being open about things like this really engenders an atmosphere of trust and safe learning; which helps make things better.
Coding in the open has a lot of benefits
In my last year at GDS I was the Open Source Lead, and one of the things I focused on was the requirement that all new government source code should be open. From the start, GDS coded in the open (the GitHub organisation still has the non-intuitive name alphagov, because it was created by the team doing the original Alpha of GOV.UK, before GDS was even formed).
When I first joined GDS I was a little nervous about the fact that anyone could see my code. I worried about people seeing my mistakes, or receiving critical code reviews. (Setting people’s mind at rest about these things is why it’s crucial to have good standards around communication and positive behaviour - even a critical code review should be considerately given). 
But I quickly realised there were huge advantages to coding in the open. In the same way as blogging your decisions makes you think carefully about whether they are good ones and what evidence you have, the fact that anyone in the world could see your code (even if, in practice, they probably won’t be looking) makes everyone raise their game slightly. The very fact that you know it’s open, makes you make it a bit better.
It helps with lots of other things as well, for example it makes it easier to collaborate with people and share your work. And now that I’ve left GDS, it’s so useful to be able to look back at code I worked on to remember how things worked.
Share what you learn
It’s sometimes hard to know where to start with being open about things, but it gets easier and becomes more natural as you practice. It helps you clarify your thoughts and follow through on what you’ve decided to do. Working at GDS when this was a very important principle really helped me learn how to do this well.
3. Do the hard work to make it simple (tech edition)
‘Start with user needs’ and ‘Make things open: it makes things better’ are two of the excellent government design principles. They are all good, but the third thing that I want to talk about is number 4: ‘Do the hard work to make it simple’, and specifically, how this manifests itself in the way we build technology.
At GDS, we worked very hard to do the hard work to make the code, systems and technology we built simple for those who came after us. For example, writing good commit messages is taken very seriously. There is commit message guidance, and it was not unusual for a pull request review to ask for a commit message to be rewritten to make a commit message clearer.
We worked very hard on making pull requests good, keeping the reviewer in mind and making it clear to the user how best to review it.
Reviewing others’ pull requests is the highest priority so that no-one is blocked, and teams have screens showing the status of open pull requests (using fourth wall) and we even had a ‘pull request seal’, a bot that publishes pull requests to Slack and gets angry if they are uncommented on for more than two days.
Making it easier for developers to support the site
Another example of doing the hard work to make it simple was the opsmanual. I spent two years on the web operations team on GOV.UK, and one of the things I loved about that team was the huge efforts everyone went to to be open and inclusive to developers.
The team had some people who were really expert in web ops, but they were all incredibly helpful when bringing me on board as a developer with no previous experience of web ops, and also patiently explaining things whenever other devs in similar positions came with questions. 
The main artefact of this was the opsmanual, which contained write-ups of how to do lots of things. One of the best things was that every alert that might lead to someone being woken up in the middle of the night had a link to documentation on the opsmanual which detailed what the alert meant and some suggested actions that could be taken to address it.
This was important because most of the devs on GOV.UK were on the on-call rota, so if they were woken at 3am by an alert they’d never seen before, the opsmanual information might give them everything they needed to solve it, without the years of web ops training and the deep familiarity with the GOV.UK infrastructure that came with working on it every day.
Developers are users too
Doing the hard work to make it simple means that users can do what they need to do, and this applies even when the users are your developer peers. At GDS I really learned how to focus on simplicity for the user, and how much better this makes things work.
These three principles help us make great things
I learned so much more in my six years at GDS. For example, the civil service has a very fair way of interviewing. I learned about the importance of good comms, working late, responsibly and the value of content design.
And the real heart of what I learned, the guiding principles that help us deliver great products, is encapsulated by the three things I’ve talked about here: think about the user need, make things open, and do the hard work to make it simple.",2018,Anna Shipman,annashipman,2018-12-08T00:00:00+00:00,https://24ways.org/2018/what-i-learned-in-six-years-at-gds/,business
247,Managing Flow and Rhythm with CSS Custom Properties,"An important part of designing user interfaces is creating consistent vertical rhythm between elements. Creating consistent, predictable space doesn’t just make your web pages and views look better, but it can also improve the scan-ability. 
Browsers ship with default CSS and these styles often create consistent rhythm for flow elements out of the box. The problem is though that we often reset these styles with a reset. Elements such as <div> and <section> also have no default margin or padding associated with them. 
I’ve tried all sorts of weird and wonderful techniques to find a balance between using inherited CSS while also levelling the playing field for component driven front-ends with very little success. This experimentation is how I landed on the flow utility, though and I’m going to show you how it works. Let’s dive in!
The Flow utility
With the ever-growing number of folks working with component libraries and design systems, we could benefit from a utility that creates space for us, only when it’s appropriate to do so. The problem with my previous attempts at fixing this is that the spacing values were very rigid. 
That’s fine for 90% of contexts, but sometimes, it’s handy to be able to tweak the values based on the exact context of your component. This is where CSS Custom Properties come in handy.
The code
.flow {
  --flow-space: 1em;
}  

.flow > * + * { 
  margin-top: var(--flow-space);
}
What this code does is enable you to add a class of flow to an element which will then add margin-top to sibling elements within that element. We use the lobotomised owl selector to select these siblings. This approach enables an almost anonymous and automatic system which is ideal for component library based front-ends where components probably don’t have any idea what surrounds them. 
The other important part of this utility is the usage of the --flow-space custom property. We define it in the .flow component and each element within it will be spaced by --flow-space, by default. The beauty about setting this as a custom property is that custom properties also participate in the cascade, so we can utilise specificity to change it if we need it. Pretty cool, right? Let’s look at some examples.
A basic example
See the Pen CSS Flow Utility: Basic implementation by Andy Bell (@hankchizljaw) on CodePen.
https://codepen.io/hankchizljaw/pen/LXqerj
What we’ve got in this example is some basic HTML content that has a class of flow on the parent article element. Because there’s a very heavy-handed reset added as a dependency, all of the content would have been squished together without the flow utility. 
Because our --flow-space custom property is set to 1em, the space between elements is 1X the font size of the element in question. This means that a <h2> in this context has a calculated margin-top value of 28.8px, because it has an assigned font size of 1.8rem. If we were to globally change the --flow-space value to 1.1em for example, we’d affect everything because margin values would be calculated as 1.1X the font size. 
This example looks great because using font size as the basis of rhythm works really well. What if we wanted to to tweak certain elements within this article, though? 
See the Pen CSS Flow Utility: Tweaked Basic implementation by Andy Bell (@hankchizljaw) on CodePen.
https://codepen.io/hankchizljaw/pen/qQgxaY
I like lots of whitespace with my article layouts, so the 1em space isn’t going to cut it for all elements. I like to provide plenty of space between headed sections, so I increase the --flow-space in these instances:
h2 {
  --flow-space: 3rem;
}
Notice also how I also switch over to using rem units? I want to make sure that these overrides are always based on the root font size. This is a personal preference of mine and you can use whatever units you want. Just be aware that it’s better for accessibility to use flexible units like em, rem and %, so that a user’s font size preferences are honoured. 
A more advanced example
Although the flow utility is super useful for a plethora of contexts, it really shines when working with a few unrelated components. Instead of having to write specific layout CSS just for your particular context, you can use flow and --flow-space to create predictable and contextual space.
See the Pen CSS Flow Utility: Unrelated components by Andy Bell (@hankchizljaw) on CodePen.
https://codepen.io/hankchizljaw/pen/ZmPGyL
In this example, we’ve got ourselves a little prototype layout that features a media element, followed by a grid of features. By using flow, it was really quick and easy to generate space between those two main elements. It was also easy to create space within the components. For example, I added it to the .media__content element, so that the article’s content would space itself:
<article class=""media__content flow"">
  ...
</article>
Something to remember though: the custom properties cascade in the same way that other CSS values do, so you’ve got to keep that in mind. We’ve got a great example of that in this example where because we’ve got the flow utility on our .features component, which has a --flow-space override: the child elements of .features will inherit that value, so we’ve had to set another value on the .features__list element.
“But what about old browsers?”, I hear you cry
We’re using CSS Custom Properties that at the time of writing, have about 88% support. One thing we can do to remedy the other 12% of browsers is to set a default, traditional margin-top value of 1em, so it calculates itself based on the element’s font-size:
.flow {
  --flow-space: 1em;
}

.flow > * + * { 
  margin-top: 1em;
  margin-top: var(--flow-space);
}
Thanks to the cascading and declarative nature of CSS, we can set that default margin-top value and then immediately set it to use the custom property instead. Browsers that understand Custom Properties will automatically apply them—those that don’t will ignore them. Yay for the cascade and progressive enhancement! 
Wrapping up
This tiny little utility can bring great power for when you want to consistently space elements, vertically. It also—thanks to the power of the modern web—allows us to create contextual overrides without creating modifier classes or shame CSS. 
If you’ve got other methods of doing this sort of work, please let me know on Twitter. I’d love to see what you’re working on!",2018,Andy Bell,andybell,2018-12-07T00:00:00+00:00,https://24ways.org/2018/managing-flow-and-rhythm-with-css-custom-properties/,code
262,Be the Villain,"Inclusive Design is the practice of making products and services accessible to, and usable by as many people as reasonably possible without the need for specialized accommodations. The practice was popularized by author and User Experience Design Director Kat Holmes. If getting you to discover her work is the only thing this article succeeds in doing then I’ll consider it a success.
As a framework for creating resilient solutions to problems, Inclusive Design is incredible. However, the aimless idealistic aspirations many of its newer practitioners default to can oftentimes run into trouble. Without outlining concrete, actionable outcomes that are then vetted by the people you intend to serve, there is the potential to do more harm than good. 
When designing, you take a user flow and make sure it can’t be broken. Ensuring that if something is removed, it can be restored. Or that something editable can also be updated at a later date—you know, that kind of thing. What we want to do is avoid surprises. Much like a water slide with a section of pipe missing, a broken flow forcibly ejects a user, to great surprise and frustration. Interactions within a user flow also have to be small enough to be self-contained, so as to avoid creating a none pizza with left beef scenario.
Lately, I’ve been thinking about how to expand on this practice. Watertight user flows make for a great immediate experience, but it’s all too easy to miss the forest for the trees when you’re a product designer focused on cranking out features. 
What I’m concerned about is while to trying to envision how a user flow could be broken, you also think about how it could be subverted. In addition to preventing the removal of a section of water slide, you also keep someone from mugging the user when they shoot out the end.
If you pay attention, you’ll start to notice this subversion with increasing frequency:

Domestic abusers using internet-controlled devices to spy on and control their partner.
Zealots tanking a business’ rating on Google because its owners spoke out against unchecked gun violence.
Forcing people to choose between TV or stalking because the messaging center portion of a cable provider’s entertainment package lacks muting or blocking features.
White supremacists tricking celebrities into endorsing anti-Semitic conspiracy theories.
Facebook repeatedly allowing housing, credit, and employment advertisers to discriminate against users by their race, ability, and religion.
White supremacists also using a video game chat service as a recruiting tool.
The unchecked harassment of minors on Instagram.
Swatting.

If I were to guess why we haven’t heard more about this problem, I’d say that optimistically, people have settled out of court. Pessimistically, it’s most likely because we ignore, dismiss, downplay, and suppress those who try to bring it to our attention. 
Subverted design isn’t the practice of employing Dark Patterns to achieve your business goals. If you are not familiar with the term, Dark Patterns are the use of cheap user interface tricks and psychological manipulation to get users to act against their own best interests. User Experience consultant Chris Nodder wrote Evil By Design, a fantastic book that unpacks how to detect and think about them, if you’re interested in this kind of thing
Subverted design also isn’t beholden design, or simple lack of attention. This phenomenon isn’t even necessarily premeditated. I think it arises from naïve (or willfully ignorant) design decisions being executed at a historically unprecedented pace and scale. These decisions are then preyed on by the shrewd and opportunistic, used to control and inflict harm on the undeserving. Have system, will game.
This is worth discussing. As the field of design continues to industrialize empathy, it also continues to ignore the very established practice of threat modeling. Most times, framing user experience in terms of how to best funnel people into a service comes with an implicit agreement that the larger system that necessitates the service is worth supporting. 
To achieve success in the eyes of their superiors, designers may turn to emotional empathy exercises. By projecting themselves into the perceived surface-level experiences of others, they play-act at understanding how to nudge their targeted demographics into a conversion funnel. This roleplaying exercise has the effect of scoping concerns to the immediate, while simultaneously reinforcing the idea of engagement at all cost within the identified demographic.
The thing is, pure engagement leaves the door wide open for bad actors. Even within the scope of a limited population, the assumption that everyone entering into the funnel is acting with good intentions is a poor one. Security researchers, network administrators, and other professionals who practice threat modeling understand that the opposite is true. By preventing everyone save for well-intentioned users from operating a system within the parameters you set for them, you intentionally limit the scope of abuse that can be enacted.
Don’t get me wrong: being able to escort as many users as you can to the happy path is a foundational skill. But we should also be having uncomfortable conversations about why something unthinkable may in fact not be. 
They’re not going to be fun conversations. It’s not going to be easy convincing others that these aren’t paranoid delusions best tucked out of sight in the darkest, dustiest corner of the backlog. Realistically, talking about it may even harm your career.
But consider the alternative. The controlled environment of the hypothetical allows us to explore these issues without propagating harm. Better to be viewed as the office’s resident villain than to have to live with something like this:

If the past few years have taught us anything, it’s that the choices we make—or avoid making—have consequences. Design has been doing a lot of growing up as of late, including waking up to the idea that technology isn’t neutral. 
You’re going to have to start thinking the way a monster does—if you can imagine it, chances are someone else can as well. To get into this kind of mindset, inverting the Inclusive Design Principles is a good place to start:

Providing a comparable experience becomes forcing a single path.
Considering situation becomes ignoring circumstance.
Being consistent becomes acting capriciously.
Giving control becomes removing autonomy. 
Offering choice becomes limiting options. 
Prioritizing content becomes obfuscating purpose.
Adding value becomes filling with gibberish. 

Combined, these inverted principles start to paint a picture of something we’re all familiar with: a half-baked, unscrupulous service that will jump at the chance to take advantage of you. This environment is also a perfect breeding ground for spawning bad actors.
These kinds of services limit you in the ways you can interact with them. They kick you out or lock you in if you don’t meet their unnamed criteria. They force you to parse layout, prices, and policies that change without notification or justification. Their controls operate in ways that are unexpected and may shift throughout the experience. Their terms are dictated to you, gaslighting you to extract profit. Heaps of jargon and flashy, unnecessary features are showered on you to distract from larger structural and conceptual flaws.
So, how else can we go about preventing subverted design? Marli Mesibov, Content Strategist and Managing Editor of UX Booth, wrote a brilliant article about how to use Dark Patterns for good—perhaps the most important takeaway being admitting you have a problem in the first place. 
Another exercise is asking the question, “What is the evil version of this feature?” Ask it during the ideation phase. Ask it as part of acceptance criteria. Heck, ask it over lunch. I honestly don’t care when, so long as the question is actually raised. 
In keeping with the spirit of this article, we can also expand on this line of thinking. Author, scientist, feminist, and pacifist Ursula Franklin urges us to ask, “Whose benefits? Whose risks?” instead of “What benefits? What risks?” in her talk, When the Seven Deadly Sins Became the Seven Cardinal Virtues. Inspired by the talk, Ethan Marcotte discusses how this relates to the web platform in his powerful post, Seven into seven.
Few things in this world are intrinsically altruistic or good—it’s just the nature of the beast. However, that doesn’t mean we have to stand idly by when harm is created. If we can add terms like “anti-pattern” to our professional vocabulary, we can certainly also incorporate phrases like “abuser flow.” 
Design finally got a seat at the table. We should use this newfound privilege wisely. Listen to women. Listen to minorities, listen to immigrants, the unhoused, the less economically advantaged, and the less technologically-literate. Listen to the underrepresented and the underprivileged.
Subverted design is a huge problem, likely one that will never completely go away. However, the more of us who put the hard work into being the villain, the more we can lessen the scope of its impact.",2018,Eric Bailey,ericbailey,2018-12-06T00:00:00+00:00,https://24ways.org/2018/be-the-villain/,ux
242,Creating My First Chrome Extension,"Writing a Chrome Extension isn’t as scary at it seems!
Not too long ago, I used a Chrome extension called 20 Cubed. I’m far-sighted, and being a software engineer makes it difficult to maintain distance vision. So I used 20 Cubed to remind myself to look away from my screen and rest my eyes. I loved its simple interface and design. I loved it so much, I often forgot to turn it off in the middle of presentations, where it would take over my entire screen. Oops.
Unfortunately, the developer stopped updating the extension and removed it from Chrome’s extension library. I was so sad. None of the other eye rest extensions out there matched my design aesthetic, so I decided to create my own! Want to do the same?
Fortunately, Google has some respectable documentation on how to create an extension. And remember, Chrome extensions are just HTML, CSS, and JavaScript. You can add libraries and frameworks, or you can just code the “old-fashioned” way. Sky’s the limit!
Setup
But first, some things you’ll need to know about before getting started:

Callbacks
Timeouts
Chrome Dev Tools

Developing with Chrome extension methods requires a lot of callbacks. If you’ve never experienced the joy of callback hell, creating a Chrome extension will introduce you to this concept. However, things can get confusing pretty quickly. I’d highly recommend brushing up on that subject before getting started.
Hyperbole and a Half
Timeouts and Intervals are another thing you might want to brush up on. While creating this extension, I didn’t consider the fact that I’d be juggling three timers. And I probably would’ve saved time organizing those and reading up on the Chrome extension Alarms documentation beforehand. But more on that in a bit.
On the note of organization, abstraction is important! You might have any combination of the following:

The Chrome extension options page
The popup from the Chrome Menu
The windows or tabs you create
The background scripts

And that can get unwieldy. You might also edit the existing tabs or windows in the browser, which you’ll probably want as a separate script too. Note that this tutorial only covers creating your own customized window rather than editing existing windows or tabs.
Alright, now that you know all that up front, let’s get going!
Documentation
TL;DR READ THE DOCS.
A few things to get started:

Read Google’s primer on browser extensions
Have a look at their Getting started tutorial
Check out their overview on Chrome Extensions

This overview discusses the Chrome extension files, architecture, APIs, and communication between pages. Funnily enough, I only discovered the Overview page after creating my extension.
The manifest.json file gives the browser information about the extension, including general information, where to find your extension files and icons, and API permissions required. Here’s what my manifest.json looked like, for example:
https://github.com/jennz0r/eye-rest/blob/master/manifest.json
Because I’m a visual learner, I found the images that describe the extension’s architecture most helpful.

To clarify this diagram, the background.js file is the extension’s event handler. It’s constantly listening for browser events, which you’ll feed to it using the Chrome Extension API. Google says that an effective background script is only loaded when it is needed and unloaded when it goes idle.
The Popup is the little window that appears when you click on an extension’s icon in the Chrome Menu. It consists of markup and scripts, and you can tell the browser where to find it in the manifest.json under page_action: { ""default_popup"": FILE_NAME_HERE }.
The Options page is exactly as it says. This displays customizable options only visible to the user when they either right-click on the Chrome menu and choose “Options” under an extension. This also consists of markup and scripts, and you can tell the browser where to find it in the manifest.json under options_page: FILE_NAME_HERE.
Content scripts are any scripts that will interact with any web windows or tabs that the user has open. These scripts will also interact with any tabs or windows opened by your extension.
Debugging
A quick note: don’t forget the debugging tutorial!
Just like any other Chrome window, every piece of an extension has an inspector and dev tools. If (read: when) you run into errors (as I did), you’re likely to have several inspector windows open – one for the background script, one for the popup, one for the options, and one for the window or tab the extension is interacting with.
For example, I kept seeing the error “This request exceeds the MAX_WRITE_OPERATIONS_PER_HOUR quota.” Well, it turns out there are limitations on how often you can sync stored information.
Another error I kept seeing was “Alarm delay is less than minimum of 1 minutes. In released .crx, alarm “ALARM_NAME_HERE” will fire in approximately 1 minutes”. Well, it turns out there are minimum interval times for alarms.
Chrome Extension creation definitely benefits from debugging skills. Especially with callbacks and listeners, good old fashioned console.log can really help!
Me adding a ton of `console.log`s while trying to debug my alarms.
Eye Rest Functionality
Ok, so what is the extension I created? Again, it’s a way to rest your eyes every twenty minutes for twenty seconds. So, the basic functionality should look like the following:

If the extension is running AND
If the user has not clicked Pause in the Popup HTML AND
If the counter in the Popup HTML is down to 00:00 THEN

Open a new window with Timer HTML AND
Start a 20 sec countdown in Timer HTML AND
Reset the Popup HTML counter to 20:00

If the Timer HTML is down to 0 sec THEN

Close that window. Rinse. Repeat.


Sounds simple enough, but wow, these timers became convoluted! Of all the Chrome extensions I decided to create, I decided to make one that’s heavily dependent on time, intervals, and having those in sync with each other. In other words, I made this unnecessarily complicated and didn’t realize until I started coding.
For visual reference of my confusion, check out the GitHub repository for Eye Rest. (And yes, it’s a pun.)
API
Now let’s discuss the APIs that I used to build this extension.
Alarms
What even are alarms? I didn’t know either.
Alarms are basically Chrome’s setTimeout and setInterval. They exist because, as Google says…

DOM-based timers, such as window.setTimeout() or window.setInterval(), are not honored in non-persistent background scripts if they trigger when the event page is dormant.

For more information, check out this background migration doc.
One interesting note about alarms in Chrome extensions is that they are persistent. Garbage collection with Chrome extension alarms seems unreliable at best. I didn’t have much luck using the clearAll method to remove alarms I created on previous extension loads or installs. A workaround (read: hack) is to specify a unique alarm name every time your extension is loaded and clearing any other alarms without that unique name.
Background Scripts
For Eye Rest, I have two background scripts. One is my actual initializer and event listener, and the other is a helpers file.
I wanted to share a couple of functions between my Background and Popup scripts. Specifically, the clearAndCreateAlarm function. I wanted my background script to clear any existing alarms, create a new alarm, and add remaining time until the next alarm to local storage immediately upon extension load. To make the function available to the Background script, I added helpers.js as the first item under background > scripts in my manifest.json.
I also wanted my Popup script to do the same things when the user has unpaused the extension’s functionality. To make the function available to the Popup script, I just include the helpers script in the Popup HTML file.
Other APIs
Windows
I use the Windows API to create the Timer window when the time of my alarm is up. The window creation is initiated by my Background script.
One day, while coding late into the evening, I found it very confusing that the window.create method included url as an option. I assumed it was meant to be an external web address. A friend pondered that there must be an option to specify the window’s HTML. Until then, it hadn’t dawned on me that the url could be relative. Duh. I was tired!
I pass the timer.html as the url option, as well as type, size, position, and other visual options.
Storage
Maybe you want to pass information back and forth between the Background script and your Popup script? You can do that using Chrome or local storage. One benefit of using local storage over Chrome’s storage is avoiding quotas and write operation maximums.
I wanted to pass the time at which the latest alarm was set, the time to the next alarm, and whether or not the timer is paused between the Background and Popup scripts. Because the countdown should change every second, it’s quite complicated and requires lots of writes. That’s why I went with the user’s local storage. You can see me getting and setting those variables in my Background, Helper, and Popup scripts. Just search for date, nextAlarmTime, and isPaused.
Declarative Content
The Declarative Content API allows you to show your extension’s page action based on several type of matches, without needing to take a host permission or inject a content script. So you’ll need this to get your extension to work in the browser!
You can see me set this in my Background script. Because I want my extension’s popup to appear on every page one is browsing, I leave the page matchers empty.
There are many more APIs for Chrome apps and extensions, so make sure to surf around and see what features are available!
The Extension
Here’s what my original Popup looked like before I added styles.
And here’s what it looks like with new styles. I guess I’m going for a Nickelodeon feel.
And here’s the Timer window and Popup together! 
Publishing
Publishing is a cinch. You just zip up your files, create a new or use an existing Google Developer account, upload the files, add some details, and pay a one time $5 fee. That’s all! Then your extension will be available on the Chrome extension store! Neato :D
My extension is now available for you to install.
Conclusion
I thought creating a time based Chrome Extension would be quick and easy. I was wrong. It was more complicated than I thought! But it’s definitely achievable with some time, persistence, and good ole Google searches.
Eventually, I’d like to add more interactive elements to Eye Rest. For example, hitting the YouTube API to grab a silly or cute video as a reward for looking away during the 20 sec countdown and not closing the timer window. This harkens back to one of my first web projects, Toothtimer, from 2012. Or maybe a way to change the background colors of the Timer and Popup!
Either way, with Eye Rest’s framework built out, I’m feeling fearless about future feature adds! Building this Chrome extension took some broken nails, achy shoulders, and tired eyes, but now Eye Rest can tell me to give my eyes a break every 20 minutes.",2018,Jennifer Wong,jenniferwong,2018-12-05T00:00:00+00:00,https://24ways.org/2018/my-first-chrome-extension/,code
258,Mistletoe Offline,"It’s that time of year, when we gather together as families to celebrate the life of the greatest person in history. This man walked the Earth long before us, but he left behind words of wisdom. Those words can guide us every single day, but they are at the forefront of our minds during this special season.
I am, of course, talking about Murphy, and the golden rule he gave unto us:

Anything that can go wrong will go wrong.

So true! I mean, that’s why we make sure we’ve got nice 404 pages. It’s not that we want people to ever get served a File Not Found message, but we acknowledge that, despite our best efforts, it’s bound to happen sometime. Murphy’s Law, innit?
But there are some Murphyesque situations where even your lovingly crafted 404 page won’t help. What if your web server is down? What if someone is trying to reach your site but they lose their internet connection? These are all things than can—and will—go wrong.
I guess there’s nothing we can do about those particular situations, right?
Wrong!
A service worker is a Murphy-battling technology that you can inject into a visitor’s device from your website. Once it’s installed, it can intercept any requests made to your domain. If anything goes wrong with a request—as is inevitable—you can provide instructions for the browser. That’s your opportunity to turn those server outage frowns upside down. Take those network connection lemons and make network connection lemonade.
If you’ve got a custom 404 page, why not make a custom offline page too?
Get your server in order
Step one is to make …actually, wait. There’s a step before that. Step zero. Get your site running on HTTPS, if it isn’t already. You won’t be able to use a service worker unless everything’s being served over HTTPS, which makes sense when you consider the awesome power that a service worker wields.
If you’re developing locally, service workers will work fine for localhost, even without HTTPS. But for a live site, HTTPS is a must.
Make an offline page
Alright, assuming your site is being served over HTTPS, then step one is to create an offline page. Make it as serious or as quirky as is appropriate for your particular brand. If the website is for a restaurant, maybe you could put the telephone number and address of the restaurant on the custom offline page (unsolicited advice: you could also put this on the home page, you know). Here’s an example of the custom offline page for this year’s Ampersand conference.
When you’re done, publish the offline page at suitably imaginative URL, like, say /offline.html.
Pre-cache your offline page
Now create a JavaScript file called serviceworker.js. This is the script that the browser will look to when certain events are triggered. The first event to handle is what to do when the service worker is installed on the user’s device. When that happens, an event called install is fired. You can listen out for this event using addEventListener:
addEventListener('install', installEvent => {
// put your instructions here.
}); // end addEventListener
In this case, you want to make sure that your lovingly crafted custom offline page is put into a nice safe cache. You can use the Cache API to do this. You get to create as many caches as you like, and you can call them whatever you want. Here, I’m going to call the cache Johnny just so I can refer to it as JohnnyCache in the code:
addEventListener('install', installEvent => {
  installEvent.waitUntil(
    caches.open('Johnny')
    .then( JohnnyCache => {
      JohnnyCache.addAll([
       '/offline.html'
      ]); // end addAll
    }) // end open.then
  ); // end waitUntil
}); // end addEventListener
I’m betting that your lovely offline page is linking to a CSS file, maybe an image or two, and perhaps some JavaScript. You can cache all of those at this point:
addEventListener('install', installEvent => {
  installEvent.waitUntil(
    caches.open('Johnny')
    .then( JohnnyCache => {
      JohnnyCache.addAll([
       '/offline.html',
       '/path/to/stylesheet.css',
       '/path/to/javascript.js',
           '/path/to/image.jpg'
      ]); // end addAll
    }) // end open.then
  ); // end waitUntil
}); // end addEventListener
Make sure that the URLs are correct. If just one of the URLs in the list fails to resolve, none of the items in the list will be cached.
Intercept requests
The next event you want to listen for is the fetch event. This is probably the most powerful—and, let’s be honest, the creepiest—feature of a service worker. Once it has been installed, the service worker lurks on the user’s device, waiting for any requests made to your site. Every time the user requests a web page from your site, a fetch event will fire. Every time that page requests a style sheet or an image, a fetch event will fire. You can provide instructions for what should happen each time:
addEventListener('fetch', fetchEvent => {
// What happens next is up to you!
}); // end addEventListener
Let’s write a fairly conservative script with the following logic:

Whenever a file is requested,
First, try to fetch it from the network,
But if that doesn’t work, try to find it in the cache,
But if that doesn’t work, and it’s a request for a web page, show the custom offline page instead.

Here’s how that translates into JavaScript:
// Whenever a file is requested
addEventListener('fetch', fetchEvent => {
  const request = fetchEvent.request;
  fetchEvent.respondWith(
    // First, try to fetch it from the network
    fetch(request)
    .then( responseFromFetch => {
      return responseFromFetch;
    }) // end fetch.then
    // But if that doesn't work
    .catch( fetchError => {
      // try to find it in the cache
      caches.match(request)
      .then( responseFromCache => {
        if (responseFromCache) {
         return responseFromCache;
       // But if that doesn't work
       } else {
         // and it's a request for a web page
         if (request.headers.get('Accept').includes('text/html')) {
           // show the custom offline page instead
           return caches.match('/offline.html');
         } // end if
       } // end if/else
     }) // end match.then
   }) // end fetch.catch
  ); // end respondWith
}); // end addEventListener
I am fully aware that I may have done some owl-drawing there. If you need a more detailed breakdown of what’s happening at each point in the code, I’ve written a whole book for you. It’s the perfect present for Murphymas.
Hook up your service worker script
You can publish your service worker script at /serviceworker.js but you still need to tell the browser where to look for it. You can do that using JavaScript. Put this in an existing JavaScript file that you’re calling in to every page on your site, or add this in a script element at the end of every page’s HTML:
if (navigator.serviceWorker) {
  navigator.serviceWorker.register('/serviceworker.js');
}
That tells the browser to start installing the service worker, but not without first checking that the browser understands what a service worker is. When it comes to JavaScript, feature detection is your friend.
You might already have some JavaScript files in a folder like /assets/js/ and you might be tempted to put your service worker script in there too. Don’t do that. If you do, the service worker will only be able to handle requests made to for files within /assets/js/. By putting the service worker script in the root directory, you’re making sure that every request can be intercepted.
Go further!
Nicely done! You’ve made sure that if—no, when—a visitor can’t reach your website, they’ll get your hand-tailored offline page. You have temporarily defeated the forces of chaos! You have briefly fought the tide of entropy! You have made a small but ultimately futile gesture against the inevitable heat-death of the universe!
This is just the beginning. You can do more with service workers.
What if, every time you fetched a page from the network, you stored a copy of that page in a cache? Then if that person tries to reach that page later, but they’re offline, you could show them the cached version.
Or, what if instead of reaching out the network first, you checked to see if a file is in the cache first? You could serve up that cached version—which would be blazingly fast—and still fetch a fresh version from the network in the background to pop in the cache for next time. That might be a good strategy for images.
So many options! The hard part isn’t writing the code, it’s figuring out the steps you want to take. Once you’ve got those steps written out, then it’s a matter of translating them into JavaScript.
Inevitably there will be some obstacles along the way—usually it’s a misplaced curly brace or a missing parenthesis. Don’t be too hard on yourself if your code doesn’t work at first. That’s just Murphy’s Law in action.",2018,Jeremy Keith,jeremykeith,2018-12-04T00:00:00+00:00,https://24ways.org/2018/mistletoe-offline/,code
245,Web Content Accessibility Guidelines 2.1—for People Who Haven’t Read the Update,"Happy United Nations International Day of Persons with Disabilities 2018! The United Nations chose “Empowering persons with disabilities and ensuring inclusiveness and equality” as this year’s theme. We’ve seen great examples of that in 2018; for example, Paul Robert Lloyd has detailed how he improved the accessibility of this very website. 
On social media, US Congressmember-Elect Alexandria Ocasio-Cortez started using the Clipomatic app to add live captions to her Instagram live stories, conforming to success criterion 1.2.4, “Captions (Live)” of the Web Content Accessibility Guidelines (figure 1) …and British Vogue Contributing Editor Sinéad Burke has used the split-screen feature of Instagram live stories to invite an interpreter to provide live Sign Language interpretation, going above and beyond success criterion 1.2.6, “Sign Language (Prerecorded)” of the Web Content Accessibility Guidelines (figure 2).

Figure 1: Screenshot of Alexandria Ocasio-Cortez’s Instagram story with live captionsFigure 2: Screenshot of Sinéad Burke’s Instagram story with Sign Language Interpretation
That theme chimes with this year’s publication of the World Wide Web Consortium (W3C)’s Web Content Accessibility Guidelines (WCAG) 2.1. In last year’s “Web Content Accessibility Guidelines—for People Who Haven’t Read Them”, I mentioned the scale of the project to produce this update during 2018: “the editors have to update the guidelines to cover all the new ways that people interact with new technologies, while keeping the guidelines backwards-compatible”. 
The WCAG working group have added 17 success criteria to the 61 that they released way back in 2008—for context, that was 1½ years before Apple released their first iPad! These new criteria make it easier than ever for us web geeks to produce work that is more accessible to people using mobile devices and touchscreens, people with low vision, and people with cognitive and learning disabilities. 
Once again, let’s rip off all the legalese and ambiguous terminology like wrapping paper, and get up to date.
Can your users perceive the information on your website?
The first guideline has criteria that help you prevent your users from asking, “What the **** is this thing here supposed to be?” We’ve seven new criteria for this guideline.
1.3.4 Some people can’t easily change the orientation of the device that they use to browse the web, and so you should make sure that your users can use your website in portrait orientation and in landscape orientation. Consider how people slowly twirl presents that they have plucked from under the Christmas tree, to find the appropriate orientation—and expect your users to do likewise with your websites and apps. We’ve had 18½ years since John Allsopp’s revelatory Dao of Web Design enlightened us to “embrace the fact that the web doesn’t have the same constraints” as printed pages, and to “design for this flexibility”. So, even though this guideline doesn’t apply to websites where “a specific display orientation is essential,” such as a piano tutorial, always ask yourself, “What would John Allsopp do?”
1.3.5 You should help the user’s browser to automatically complete–or not complete–form fields, to save the user some time and effort. The surprisingly powerful and flexible autocomplete attribute for input elements should prove most useful here. If you’ve used microformats or microdata to mark up information about a person, the autocomplete attribute’s range of values should seem familiar. I like how the W3’s “Using HTML 5.2 autocomplete attributes” says that autocompleted values in forms help “those with dexterity disabilities who have trouble typing, those who may need more time, and anyone who wishes to reduce effort to fill out a form” (emphasis mine). Um…🙋‍♂️
1.3.6 I like this one a lot, because it can help a huge audience to overcome difficulties that might prevent them from ever using the web. Some people have cognitive difficulties that affect their memory, focus, attention, language processing, and/or decision-making. Those users often rely on assistive technologies that present information through proprietary symbols, summaries of content, and keyboard shortcuts. You could use ARIA landmarks to identify the regions of each webpage. You could also keep an eye on the W3C’s ongoing work on Personalisation Semantics.
1.4.10 If you were to find a Nintendo Switch and “Super Mario Odyssey” under your Christmas tree, you would have many hours of enjoyably scrolling horizontally and vertically to play the game. On the other hand, if you had to zoom a webpage to 400% so that you could read the content, you might have many hours of frustratedly scrolling horizontally and vertically to read the content. Learned reader, I assume you understand the purpose and the core techniques of Responsive Web Design. I also assume you’re getting up to speed with the new Grid, Flexbox, and Box Alignment techniques for layout, and overflow-wrap. Using those skills, you should make sure that all content and functionality remain available when the browser is 320px wide, without your user needing to scroll horizontally. (For vertical text, you should make sure that all content and functionality remain available when the browser is 256px high, without your user needing to scroll vertically.) You don’t have to do this for anything that would lose meaning if you restructured it into one narrow column. That includes some images, maps, diagrams, video, games, presentations, and data tables. Remember to check how your media queries affect font size: your user might find that text becomes smaller as they zoom into the webpage. So, test this one on real devices, or—better yet—test it with real users.
1.4.11 In “Web Content Accessibility Guidelines—for People Who Haven’t Read Them”, I recommended bookmarking Lea Verou’s Contrast Ratio calculator for checking that text contrasts enough with its background (for success criteria 1.4.3 and 1.4.6), so that more people can read it more easily. For this update, you should make sure that form elements and their focus states have a 3:1 contrast ratio with the colour around them. This doesn’t apply to controls that use the browser’s default styling. Also, you should make sure that graphics that convey information have a 3:1 contrast ratio with the colour around them.
1.4.12 Some people, due to low vision or dyslexia, might need to modify the typography that you agonised over. Research indicates that you should make sure that all content and functionality would remain available if a user were to set:

line height to at least 1½ × the font size;
space below paragraphs to at least 2 × the font size;
letter spacing to at least 0.12 × the font size;
word spacing to at least 0.16 × the font size.

To test this, check for text overlapping, text hiding behind other elements, or text disappearing.
1.4.13 Sometimes when visiting a website, you hover over—or tab on to—something that unleashes a newsletter subscription pop-up, some suggested “related content”, and/or a GDPR-related pop-up. On a well-designed website, you can press the Esc key on your keyboard or click a prominent “Close” button or “X” button to vanquish such intrusions. If the Esc key fails you, or if you either can’t see or can’t click the “Close” button…well, you’ll probably just close that browser tab. This situation can prove even more infuriating for users with low vision or cognitive disabilities. So, if new content appears when your user hovers over or tabs on to some element, you should make sure that:

your user can dismiss that content without needing to move their pointer or tab on to some other element (this doesn’t apply to error warnings, or well-behaved content that doesn’t obscure or replace other content);
the new content remains visible while your user moves their cursor over it;
the new content remains visible as long as the user hovers over that element or dismisses that content—or until the new content is no longer valid.

This doesn’t apply to situations such as hovering over an element’s title attribute, where the user’s browser controls the display of the content that appears.
Can users operate the controls and links on your website?
The second guideline has criteria that help you prevent your users from asking, “How the **** does this thing work?” We’ve nine new criteria for this guideline.
2.1.4 Some websites offer keyboard shortcuts for users. For example, the keyboard shortcuts for Gmail allow the user to press the ⇧ key and u to mark a message as unread. Usually, shortcuts on websites include modifier keys, such as Ctrl, along with a letter, number, or punctuation symbol. Unfortunately, users who have dexterity challenges sometimes trigger those shortcuts by accident, and that can make a website impossible to use. Also, speech input technology can sometimes trigger those shortcuts. If your website offers single-character keyboard shortcuts, you must allow your user to turn off or remap those shortcuts. This doesn’t apply to single-character keyboard shortcuts that only work when a control, such as drop-down list, has focus.
2.2.6 If your website uses a timeout for some process, you could store the user’s data for at least 20 hours, so that users with cognitive disabilities can take a break or take longer than usual to complete the process without losing their place or losing their data. Alternatively, you could warn the user, at the start of the process, about that the website will timeout after whatever amount of time you have chosen. 
2.3.3 If your website has some non-essential animation (such as parallax scrolling) that starts when the user does some particular action, you could allow the user to turn off that animation so that you avoid harming users with vestibular disorders. The prefers-reduced-motion media query currently has limited browser support, but you can start using it now to avoid showing animations to users who select the “Reduce Motion” setting (or equivalent) in their device’s operating system:
@media (prefers-reduced-motion: reduce) {
  .MrFancyPants {
    animation: none;
  }
}
2.5.1 Some websites let users use multi-touch gestures on touchscreen devices. For example, Google Maps allows users to pinch with two fingers to zoom out and “unpinch” with two fingers to zoom in. Also, some websites allow users to drag a finger to do some action, such as changing the value on an input element with type=""range"", or swiping sideways to the next photograph in a gallery. Some users with dexterity challenges, and some users who use a head pointer, an eye-gaze system, or speech-controlled mouse emulation, might find multi-touch gestures or dragging impossible. You must make sure that your website supports single-tap alternatives to any multi-touch gestures or dragging actions that it provides. For example, if your website lets someone pinch and unpinch a map to zoom in and out, you must also provide buttons that a user can tap to zoom in and out.
2.5.2 This might be my favourite accessibility criterion ever! Did you ever touch or press a “Send” button but then immediately realise that you really didn’t want to send the message, and so move your finger or cursor away from the “Send” button before lifting your finger?! Imagine how many arguments that functionality has prevented. 😌 You must make sure that touching or pressing does not cause anything to happen before the user raises their finger or cursor, or make sure that the user can move their finger or cursor away to prevent the action. In JavaScript, prefer onclick to onmousedown, unless your website has actions that need onmousedown. Also, this doesn’t apply to actions that need to happen as soon as the user clicks or touches. For example, a user playing a “Whac-A-Mole” game or a piano emulator needs the action to happen as soon as they click or touch the screen.
2.5.3 Recently, entrepreneur and social media guru Gary Vaynerchuk has emphasised the rise of audio and voice as output and input. He quotes a Google statistic that says one in five search queries use voice input. Once again, users with disabilities have been ahead of the curve here, having used screen readers and/or dictation software for many years. You must make sure that the text that appears on a form control or image matches how your HTML identifies that form control or image. Use proper semantic HTML to achieve this:

use the label element to pair text with the corresponding input element;
use an alt attribute value that exactly matches any text that appears in an image;
use an aria-labelledby attribute value that exactly matches the text that appears in any complex component.

2.5.4 Modern Web APIs allow web developers to specify how their website will react to the user shaking, tilting, or gesturing towards their device. Some users might find those actions difficult, impossible, or embarrassing to perform. If you make any functionality available when the user shakes, tilts, or gestures towards their device, you must provide form controls that make that same functionality available. As usual, this doesn’t apply to websites that require shaking, tilting, or gesturing; this includes some games and music programmes. John Gruber describes the iPhone’s “Shake to Undo” gesture as “dreadful — impossible to discover through exploration of the on-screen [user interface], bad for accessibility, and risks your phone flying out of your hand”. This accessibility criterion seems to empathise with John: you must make sure that your user can prevent your website from responding to shaking, tilting and/or gesturing towards their device.
2.5.5 Homer Simpson’s telephone famously complained, “The fingers you have used to dial are too fat.” I think we’ve all felt like that when using phones and tablets, particularly when trying to dismiss pop-ups and ads. You could make interactive elements at least 44px wide × 44px high. Apple’s “Human Interface Guidelines” agree: “Provide ample touch targets for interactive elements. Try to maintain a minimum tappable area of 44pt x 44pt for all controls.” This doesn’t apply to links within inline text, or to unsoiled elements.
2.5.6 Expect your users to use a variety of input devices they want, and to change from one to another whenever they please. For example, a user with a tablet and keyboard might jab icons on the screen while typing on the keyboard, or a user might dictate text while alone and then type on a keyboard when a colleague arrives. You could make sure that your website allows your users to use whichever available input modality they choose. Once again, this doesn’t apply to websites that require a specific modality; this includes typing tutors and music programmes.
Can users understand your content?
The third guideline has criteria that help you prevent your users from asking, “What the **** does this mean?” We’ve no new criteria for this guideline. 
Have you made your website robust enough to work on your users’ browsers and assistive technologies?
The fourth and final guideline has criteria that help you prevent your users from asking, “Why the **** doesn’t this work on my device?” We’ve one new criterion for this guideline.
4.1.3 Sometimes you need to let your user know the status of something: “Did it work OK? What was the error? How far through it are we?” However, you should avoid making your user lose their place on the webpage, and so you should let them know the status without opening a new window, focusing on another element, or submitting a form. To do this properly for assistive technology users, choose the appropriate ARIA role for the new content; for example:  

if your user needs to know, “Did it work OK?”, add role=""status”;
if your user needs to know, “What was the error?”, add role=""alert”;
if you user needs to know, “How far through it are we?”, add role=""log"" (for a chat window) or role=""progressbar"" (for, well, a progress bar).

Better design for humans
My favourite of Luke Wroblewski’s collection of Design Quotes is, “Design is the art of gradually applying constraints until only one solution remains,”   from that most prolific author, “Unknown”. I’ve always viewed the Web Content Accessibility Guidelines as people-based constraints, and liked how they help the design process. With these 17 new web content accessibility criteria, go forth and create solutions that more people than ever before can use.
Spending those book vouchers you got for Christmas
What next? If you’re looking for something to do to keep you busy this Christmas, I thoroughly recommend these four books for increasing your accessibility expertise:

“Pro HTML5 Accessibility” by Joshue O Connor (Head of Accessibility (Interim) at the UK Government Digital Service, Director of InterAccess, and one of the editors of the Web Content Accessibility Guidelines 2.1): Although this book is six years old—a long time in web design—I find it an excellent go-to resource. It begins by explaining how people with disabilities use the web, and then expertly explains modern HTML in that context.
“A Web for Everyone—Designing Accessible User Experiences” by Sarah Horton (the Paciello Group’s UX Strategy Lead) and Whitney Quesenbery (the Center for Civic Design’s co-director): This book covers the Web Content Accessibility Guidelines 2.0, the principles of Universal Design, and design thinking. Its personas for Accessible UX and its profiles of well-known industry figures—including some 24ways authors—keep its content practical and relevant throughout.
“Accessibility For Everyone” by Laura Kalbag (Ind.ie’s co-founder and designer, and 24ways author): This book is just over a year old, and so serves as a great resource for up-to-date coverage of guidelines, laws, and accessibility features of operating systems—as well as content, design, coding, and testing. The audiobook, which Laura narrates, can help you and your colleagues go from having little or no understanding of web accessibility, to becoming familiar with all aspects of web accessibility—in less than four hours.
“Just Ask: Integrating Accessibility Throughout Design” by Shawn Lawton Henry (the World Wide Web Consortium (W3C)’s Web Accessibility Initiative (WAI)’s Outreach Coordinator): Although this book is 11½ years old, the way it presents accessibility as part of the User-Centered Design process is timeless. I found its section on Usability Testing with people with disabilities particularly useful.",2018,Alan Dalton,alandalton,2018-12-03T00:00:00+00:00,https://24ways.org/2018/wcag-for-people-who-havent-read-the-update/,ux
260,The Art of Mathematics: A Mandala Maker Tutorial,"In front-end development, there’s often a great deal of focus on tools that aim to make our work more efficient. But what if you’re new to web development? When you’re just starting out, the amount of new material can be overwhelming, particularly if you don’t have a solid background in Computer Science. But the truth is, once you’ve learned a little bit of JavaScript, you can already make some pretty impressive things.
A couple of years back, when I was learning to code, I started working on a side project. I wanted to make something colorful and fun to share with my friends. This is what my app looks like these days:
Mandala Maker user interface
The coolest part about it is the fact that it’s a tool: anyone can use it to create something original and brand new. 
In this tutorial, we’ll build a smaller version of this app – a symmetrical drawing tool in ES5, JavaScript and HTML5. The tutorial app will have eight reflections, a color picker and a Clear button. Once we’re done, you’re on your own and can tweak it as you please. Be creative!
Preparations: a blank canvas
The first thing you’ll need for this project is a designated drawing space. We’ll use the HTML5 canvas element and give it a width and a height of 600px (you can set the dimensions to anything else if you like).
Files
Create 3 files: index.html, styles.css, main.js. Don’t forget to include your JS and CSS files in your HTML. 
<!DOCTYPE html>
<html>
<head>
    <meta charset=""utf-8"">
    <link rel=""stylesheet"" type=""text/css"" href=""style.css"">
    <script src=""main.js""></script>
</head>
<body onload=""init()"">
    <canvas width=""600"" height=""600"">
        <p>Your browser doesn't support canvas.</p>
    </canvas>
</body>
</html>
I’ll ask you to update your HTML file at a later point, but the CSS file we’ll start with will stay the same throughout the project. This is the full CSS we are going to use:
body {
    background-color: #ccc;
    text-align: center;
}

canvas {
    touch-action: none;
    background-color: #fff;
}

button {
    font-size: 110%;
}
Next steps
We are done with our preparations and ready to move on to the actual tutorial, which is made up of 4 parts:

Building a simple drawing app with one line and one color 
Adding a Clear button and a color picker
Adding more functionality: 2 line drawing (add the first reflection)
Adding more functionality: 8 line drawing (add 6 more reflections!)

Interactive demos
This tutorial will be accompanied by four CodePens, one at the end of each section. In my own app I originally used mouse events, and only added touch events when I realized mobile device support was (A) possible, and (B) going to make my app way more accessible. For the sake of code simplicity, I decided that in this tutorial app I will only use one event type, so I picked a third option: pointer events. These are supported by some desktop browsers and some mobile browsers. An up-to-date version of Chrome is probably your best bet.
Part 1: A simple drawing app
Let’s get started with our main.js file. Our basic drawing app will be made up of 6 functions: init, drawLine, stopDrawing, recordPointerLocation, handlePointerMove, handlePointerDown. It also has nine variables:
var canvas, context, w, h,
    prevX = 0, currX = 0, prevY = 0, currY = 0,
    draw = false;
The variables canvas and context let us manipulate the canvas. w is the canvas width and h is the canvas height. The four coordinates are used for tracking the current and previous location of the pointer. A short line is drawn between (prevX, prevY) and (currX, currY) repeatedly many times while we move the pointer upon the canvas. For your drawing to appear, three conditions must be met: the pointer (be it a finger, a trackpad or a mouse) must be down, it must be moving and the movement has to be on the canvas. If these three conditions are met, the boolean draw is set to true. 
1. init
Responsible for canvas set up, this listens to pointer events and the location of their coordinates and sets everything in motion by calling other functions, which in turn handle touch and movement events. 
function init() {
    canvas = document.querySelector(""canvas"");
    context = canvas.getContext(""2d"");
    w = canvas.width;
    h = canvas.height;

    canvas.onpointermove = handlePointerMove;
    canvas.onpointerdown = handlePointerDown;
    canvas.onpointerup = stopDrawing;
    canvas.onpointerout = stopDrawing;
}
2. drawLine
This is called to action by handlePointerMove() and draws the pointer path. It only runs if draw = true. It uses canvas methods you can read about in the canvas API documentation. You can also learn to use the canvas element in this tutorial.
lineWidth and linecap set the properties of our paint brush, or digital pen, but pay attention to beginPath and closePath. Between those two is where the magic happens: moveTo and lineTo take canvas coordinates as arguments and draw from (a,b) to (c,d), which is to say from (prevX,prevY) to (currX,currY).
function drawLine() {
    var a = prevX,
        b = prevY,
        c = currX,
        d = currY;

    context.lineWidth = 4;
    context.lineCap = ""round"";

    context.beginPath();
    context.moveTo(a, b);
    context.lineTo(c, d);
    context.stroke();
    context.closePath();
}
3. stopDrawing
This is used by init when the pointer is not down (onpointerup) or is out of bounds (onpointerout).
function stopDrawing() {
    draw = false;
}
4. recordPointerLocation
This tracks the pointer’s location and stores its coordinates. Also, you need to know that in computer graphics the origin of the coordinate space (0,0) is at the top left corner, and all elements are positioned relative to it. When we use canvas we are dealing with two coordinate spaces: the browser window and the canvas itself. This function converts between the two: it subtracts the canvas offsetLeft and offsetTop so we can later treat the canvas as the only coordinate space. If you are confused, read more about it.
function recordPointerLocation(e) {
    prevX = currX;
    prevY = currY;
    currX = e.clientX - canvas.offsetLeft;
    currY = e.clientY - canvas.offsetTop;
}
5. handlePointerMove
This is set by init to run when the pointer moves. It checks if draw = true. If so, it calls recordPointerLocation to get the path and drawLine to draw it.
function handlePointerMove(e) {
    if (draw) {
        recordPointerLocation(e);
        drawLine();
    }
}
6. handlePointerDown
This is set by init to run when the pointer is down (finger is on touchscreen or mouse it clicked). If it is, calls recordPointerLocation to get the path and sets draw to true. That’s because we only want movement events from handlePointerMove to cause drawing if the pointer is down.
function handlePointerDown(e) {
    recordPointerLocation(e);
    draw = true;
}
Finally, we have a working drawing app. But that’s just the beginning!
See the Pen Mandala Maker Tutorial: Part 1 by Hagar Shilo (@hagarsh) on CodePen.

Part 2: Add a Clear button and a color picker
Now we’ll update our HTML file, adding a menu div with an input of the type and class color and a button of the class clear.
<body onload=""init()"">
    <canvas width=""600"" height=""600"">
        <p>Your browser doesn't support canvas.</p>
    </canvas>
    <div class=""menu"">
        <input type=""color"" class=""color"" />
        <button type=""button"" class=""clear"">Clear</button>
    </div>
</body>
Color picker
This is our new color picker function. It targets the input element by its class and gets its value. 
function getColor() {
    return document.querySelector("".color"").value;
}
Up until now, the app used a default color (black) for the paint brush/digital pen. If we want to change the color we need to use the canvas property strokeStyle. We’ll update drawLine by adding strokeStyle to it and setting it to the input value by calling getColor.
function drawLine() {
    //...code...  
    context.strokeStyle = getColor();
    context.lineWidth = 4;
    context.lineCap = ""round"";

    //...code...  
}
Clear button
This is our new Clear function. It responds to a button click and displays a dialog asking the user if she really wants to delete the drawing.
function clearCanvas() {
    if (confirm(""Want to clear?"")) {
        context.clearRect(0, 0, w, h);
    }
}
The method clearRect takes four arguments. The first two (0,0) mark the origin, which is actually the top left corner of the canvas. The other two (w,h) mark the full width and height of the canvas. This means the entire canvas will be erased, from the top left corner to the bottom right corner. 
If we were to give clearRect a slightly different set of arguments, say (0,0,w/2,h), the result would be different. In this case, only the left side of the canvas would clear up.
Let’s add this event handler to init:
function init() {
    //...code...
    canvas.onpointermove = handleMouseMove;
    canvas.onpointerdown = handleMouseDown;
    canvas.onpointerup = stopDrawing;
    canvas.onpointerout = stopDrawing;
    document.querySelector("".clear"").onclick = clearCanvas;
}
See the Pen Mandala Maker Tutorial: Part 2 by Hagar Shilo (@hagarsh) on CodePen.

Part 3: Draw with 2 lines
It’s time to make a line appear where no pointer has gone before. A ghost line! 
For that we are going to need four new coordinates: a', b', c' and d' (marked in the code as a_, b_, c_ and d_). In order for us to be able to add the first reflection, first we must decide if it’s going to go over the y-axis or the x-axis. Since this is an arbitrary decision, it doesn’t matter which one we choose. Let’s go with the x-axis. 
Here is a sketch to help you grasp the mathematics of reflecting a point across the x-axis. The coordinate space in my sketch is different from my explanation earlier about the way the coordinate space works in computer graphics (more about that in a bit!). 
Now, look at A. It shows a point drawn where the pointer hits, and B shows the additional point we want to appear: a reflection of the point across the x-axis. This is our goal.
A sketch illustrating the mathematics of reflecting a point.
What happens to the x coordinates?
The variables a/a' and c/c' correspond to prevX and currX respectively, so we can call them “the x coordinates”. We are reflecting across x, so their values remain the same, and therefore a' = a and c' = c. 
What happens to the y coordinates?
What about b' and d'? Those are the ones that have to change, but in what way? Thanks to the slightly misleading sketch I showed you just now (of A and B), you probably think that the y coordinates b' and d' should get the negative values of b and d respectively, but nope. This is computer graphics, remember? The origin is at the top left corner and not at the canvas center, and therefore we get the following values: b = h - b, d' = h - d, where h is the canvas height.
This is the new code for the app’s variables and the two lines: the one that fills the pointer’s path and the one mirroring it across the x-axis.
function drawLine() {
    var a = prevX, a_ = a,
        b = prevY, b_ = h-b,
        c = currX, c_ = c,
        d = currY, d_ = h-d;

    //... code ...

    // Draw line #1, at the pointer's location
    context.moveTo(a, b);
    context.lineTo(c, d);

    // Draw line #2, mirroring the line #1
    context.moveTo(a_, b_);
    context.lineTo(c_, d_);

    //... code ...
}
In case this was too abstract for you, let’s look at some actual numbers to see how this works.
Let’s say we have a tiny canvas of w = h = 10. Now let a = 3, b = 2, c = 4 and d = 3.
So b' = 10 - 2 = 8 and d' = 10 - 3 = 7.
We use the top and the left as references. For the y coordinates this means we count from the top, and 8 from the top is also 2 from the bottom. Similarly, 7 from the top is 3 from the bottom of the canvas. That’s it, really. This is how the single point, and a line (not necessarily a straight one, by the way) is made up of many, many small segments that are similar to point in behavior.
If you are still confused, I don’t blame you. 
Here is the result. Draw something and see what happens.
See the Pen Mandala Maker Tutorial: Part 3 by Hagar Shilo (@hagarsh) on CodePen.

Part 4: Draw with 8 lines
I have made yet another confusing sketch, with points C and D, so you understand what we’re trying to do. Later on we’ll look at points E, F, G and H as well. The circled point is the one we’re adding at each particular step. The circled point at C has the coordinates (-3,2) and the circled point at D has the coordinates (-3,-2). Once again, keep in mind that the origin in the sketches is not the same as the origin of the canvas. 
A sketch illustrating points C and D.
This is the part where the math gets a bit mathier, as our drawLine function evolves further. We’ll keep using the four new coordinates: a', b', c' and d', and reassign their values for each new location/line. Let’s add two more lines in two new locations on the canvas. Their locations relative to the first two lines are exactly what you see in the sketch above, though the calculation required is different (because of the origin points being different).
function drawLine() {

    //... code ... 

    // Reassign values
    a_ = w-a; b_ = b;
    c_ = w-c; d_ = d;

    // Draw the 3rd line
    context.moveTo(a_, b_);
    context.lineTo(c_, d_);

    // Reassign values
    a_ = w-a; b_ = h-b;
    c_ = w-c; d_ = h-d;

    // Draw the 4th line
    context.moveTo(a_, b_);
    context.lineTo(c_, d_);

    //... code ... 
What is happening?
You might be wondering why we use w and h as separate variables, even though we know they have the same value. Why complicate the code this way for no apparent reason? That’s because we want the symmetry to hold for a rectangular canvas as well, and this way it will. 
Also, you may have noticed that the values of a' and c' are not reassigned when the fourth line is created. Why write their value assignments twice? It’s for readability, documentation and communication. Maintaining the quadruple structure in the code is meant to help you remember that all the while we are dealing with two y coordinates (current and previous) and two x coordinates (current and previous). 
What happens to the x coordinates?
As you recall, our x coordinates are a (prevX) and c (currX).
For the third line we are adding, a' = w - a and c' = w - c, which means…
For the fourth line, the same thing happens to our x coordinates a and c.
What happens to the y coordinates?
As you recall, our y coordinates are b (prevY) and d (currY).
For the third line we are adding, b' = b and d' = d, which means the y coordinates are the ones not changing this time, making this is a reflection across the y-axis. 
For the fourth line, b' = h - b and d' = h - d, which we’ve seen before: that’s a reflection across the x-axis.
We have four more lines, or locations, to define. Note: the part of the code that’s responsible for drawing a micro-line between the newly calculated coordinates is always the same:
    context.moveTo(a_, b_);
    context.lineTo(c_, d_);
We can leave it out of the next code snippets and just focus on the calculations, i.e, the reassignments. 
Once again, we need some concrete examples to see where we’re going, so here’s another sketch! The circled point E has the coordinates (2,3) and the circled point F has the coordinates (2,-3). The ability to draw at A but also make the drawing appear at E and F (in addition to B, C and D that we already dealt with) is the functionality we are about to add to out code.
A sketch illustrating points E and F.
This is the code for E and F:
    // Reassign for 5
    a_ = w/2+h/2-b; b_ = w/2+h/2-a;
    c_ = w/2+h/2-d; d_ = w/2+h/2-c;

    // Reassign for 6
    a_ = w/2+h/2-b; b_ = h/2-w/2+a;
    c_ = w/2+h/2-d; d_ = h/2-w/2+c;
Their x coordinates are identical and their y coordinates are reversed to one another.
This one will be out final sketch. The circled point G has the coordinates (-2,3) and the circled point H has the coordinates (-2,-3).
A sketch illustrating points G and H.
This is the code:
    // Reassign for 7
    a_ = w/2-h/2+b; b_ = w/2+h/2-a;
    c_ = w/2-h/2+d; d_ = w/2+h/2-c;

    // Reassign for 8
    a_ = w/2-h/2+b; b_ = h/2-w/2+a;
    c_ = w/2-h/2+d; d_ = h/2-w/2+c;
    //...code...  
}
Once again, the x coordinates of these two points are the same, while the y coordinates are different. And once again I won’t go into the full details, since this has been a long enough journey as it is, and I think we’ve covered all the important principles. But feel free to play around with the code and change it. I really recommend commenting out the code for some of the points to see what your drawing looks like without them.
I hope you had fun learning! This is our final app:
See the Pen Mandala Maker Tutorial: Part 4 by Hagar Shilo (@hagarsh) on CodePen.",2018,Hagar Shilo,hagarshilo,2018-12-02T00:00:00+00:00,https://24ways.org/2018/the-art-of-mathematics/,code
263,Securing Your Site like It’s 1999,"Running a website in the early years of the web was a scary business. The web was an evolving medium, and people were finding new uses for it almost every day. From book stores to online auctions, the web was an expanding universe of new possibilities.
As the web evolved, so too did the knowledge of its inherent security vulnerabilities. Clever tricks that were played on one site could be copied on literally hundreds of other sites. It was a normal sight to log in to a website to find nothing working because someone had breached its defences and deleted its database. Lessons in web security in those days were hard-earned.
What follows are examples of critical mistakes that brought down several early websites, and how you can help protect yourself and your team from the same fate.
Bad input validation: Trusting anything the user sends you
Our story begins in the most unlikely place: Animal Crossing. Animal Crossing was a 2001 video game set in a quaint town, filled with happy-go-lucky inhabitants that co-exist peacefully. Like most video games, Animal Crossing was the subject of many fan communities on the early web.
One such unofficial web forum was dedicated to players discussing their adventures in Animal Crossing. Players could trade secrets, ask for help, and share pictures of their virtual homes. This might sound like a model community to you, but you would be wrong.
One day, a player discovered a hidden field in the forum’s user profile form. Normally, this page allows users to change their name, their password, or their profile photo. This person discovered that the hidden field contained their unique user ID, which identifies them when the forum’s backend saves profile changes to its database. They discovered that by modifying the form to change the user ID, they could make changes to any other player’s profile.
Needless to say, this idyllic online community descended into chaos. Users changed each other’s passwords, deleted each other’s messages, and attacked each-other under the cover of complete anonymity. What happened?
There aren’t any official rules for developing software on the web. But if there were, my golden rule would be:
Never trust user input. Ever.
Always ask yourself how users will send you data that isn’t what it seems to be. If the nicest community of gamers playing the happiest game on earth can turn on each other, nowhere on the web is safe.
Make sure you validate user input to make sure it’s of the correct type (e.g. string, number, JSON string) and that it’s the length that you were expecting. Don’t forget that user input doesn’t become safe once it is stored in your database; any data that originates from outside your network can still be dangerous and must be escaped before it is inserted into HTML.
Make sure to check a user’s actions against what they are allowed to do. Create a clear access control policy that defines what actions a user may take, and to whose data they are allowed access to. For example, a newly-registered user should not be allowed to change the user profile of a web forum’s owner.
Finally, never rely on client-side validation. Validating user input in the browser is a convenience to the user, not a security measure. Always assume the user has full control over any data sent from the browser and make sure you validate any data sent to your backend from the outside world.
SQL injection: Allowing the user to run their own database queries
A long time ago, my favourite website was a web forum dedicated to the Final Fantasy video game series. Like the users of the Animal Crossing forum, I’d while away many hours arguing with other people on the internet about my favourite characters, my favourite stories, and the greatest controversies of the day.
One day, I noticed people were acting strangely. Users were being uncharacteristically nasty and posting in private areas of the forum they wouldn’t normally have access to. Then messages started disappearing, and user accounts for well-respected people were banned.
It turns out someone had discovered a way of logging in to any other user account, using a secret password that allowed them to do literally anything they wanted. What was this password that granted untold power to those who wielded it?
' OR '1'='1
SQL is a computer language that is used to query databases. When you fill out a login form, just like the one above, your username and your password are usually inserted into an SQL query like this:

SELECT COUNT(*)
FROM USERS
WHERE USERNAME='Alice'
AND PASSWORD='hunter2'
This query selects users from the database that match the username Alice and the password hunter2. If there is at least one user matching record, the user will be granted access. Let’s see what happens when we use our magic password instead!

SELECT COUNT(*)
FROM USERS
WHERE USERNAME='Admin'
AND PASSWORD='' OR '1'='1'
Does the password look like part of the query to you? That’s because it is! This password is a deliberate attempt to inject our own SQL into the query, hence the term SQL injection. The query is now looking for users matching the username Admin, with a password that is blank, or 1=1. In an SQL query, 1=1 is always true, which makes this query select every single record in the database. As long as the forum software is checking for at least one matching user, it will grant the person logging in access. This password will work for any user registered on the forum!
So how can you protect yourself from SQL injection?
Never build SQL queries by concatenating strings. Instead, use parameterised query tools. PHP offers prepared statements, and Node.JS has the knex package. Alternatively, you can use an ORM tool, such as Propel or sequelize.
Expert help in the form of language features or software tools is a key ally for securing your code. Get all the help you can!
Cross site request forgery: Getting other users to do your dirty work for you
Do you remember Netflix? Not the Netflix we have now, the Netflix that used to rent you DVDs by mailing them to you. My next story is about how someone managed to convince Netflix users to send him their DVDs - free of charge.
Have you ever clicked on a hyperlink, only to find something that you weren’t expecting? If you were lucky, you might have just gotten Rickrolled. If you were unlucky…
Let’s just say there are older and fouler things than Rick Astley in the dark places of the web.
What if you could convince people to visit a page you controlled? And what if those people were Netflix users, and they were logged in? In 2006, Dave Ferguson did just that. He created a harmless-looking page with an image on it:
<img src=""http://www.netflix.com/JSON/AddToQueue?movieid=70110672"" />
Did you notice the source URL of the image? It’s deliberately crafted to add a particular DVD to your queue. Sprinkle in a few more requests to change the user’s name and shipping address, and you could ship yourself DVDs completely free of charge!
This attack is possible when websites unconditionally trust a user’s session cookies without checking where HTTP requests come from.
The first check you can make is to verify that a request’s origin and referer headers match the location of the website. These headers can’t be programmatically set.
Another check you can use is to add CSRF tokens to your web forms, to verify requests have come from an actual form on your website. Tokens are long, unpredictable, unique strings that are generated by your server and inserted into web forms. When users complete a form, the form data sent to the server can be checked for a recently generated token. This is an effective deterrent of CSRF attacks because CSRF tokens aren’t stored in cookies.
You can also set SameSite=Strict when setting cookies with the Set-Cookie HTTP header. This communicates to browsers that cookies are not to be sent with cross-site requests. This is a relatively new feature, though it is well supported in evergreen browsers.
Cross site scripting: Someone else’s code running on your website
In 2005, Samy Kamkar became famous for having lots of friends. Lots and lots of friends.
Samy enjoyed using MySpace which, at the time, was the world’s largest social network. Social networks at that time were more limited than today. For instance, MySpace let you upload photos to your photo gallery, but capped the limit at twelve. Twelve photos. At least you didn’t have to wade through photos of avocado toast back then…
Samy discovered that MySpace also locked down the kinds of content that you could post on your MySpace page. He discovered he could inject <img /> and <div /> tags into his headline, but <script /> was filtered. MySpace wasn’t about to let someone else run their own code on MySpace.
Intrigued, Samy set about finding out exactly what he could do with <img /> and <div /> tags. He found that you could add style properties to <div /> tags to style them with CSS.
<div style=""background:url('javascript:alert(1)')"">
This code only worked in Internet Explorer and in some versions of Safari, but that was plenty of people to befriend. However, MySpace was prepared for this: they also filtered the word javascript from <div />.
<div style=""background:url('java
script:alert(1)')"">
Samy discovered that by inserting a line break into his code, MySpace would not filter out the word javascript. The browser would continue to run the code just fine! Samy had now broken past MySpace’s first line of defence and was able to start running code on his profile page. Now he started looking at what he could do with that code.
alert(document.body.innerHTML)
Samy wondered if he could inspect the page’s source to find the details of other MySpace users to befriend. To do this, you would normally use document.body.innerHTML, but MySpace had filtered this too.
alert(eval('document.body.inne' + 'rHTML'))
This isn’t a problem if you build up JavaScript code inside a string and execute it using the eval() function. This trick also worked with XMLHttpRequest.onReadyStateChange, which allowed Samy to send friend requests to the MySpace API and install the JavaScript code on his new friends’ pages.
One final obstacle stood in his way. The same origin policy is a security mechanism that prevents scripts hosted on one domain interacting with sites hosted on another domain.
if (location.hostname == 'profile.myspace.com') {
  document.location = 'http://www.myspace.com'
  + location.pathname + location.search
}
Samy discovered that only the http://www.myspace.com domain would accept his API requests, and requests from http://profile.myspace.com were being blocked by the browser’s same-origin policy. By redirecting the browser to http://www.myspace.com, he discovered that he could load profile pages and successfully make requests to MySpace’s API. Samy installed this code on his profile page, and he waited.

Over the course of the next day, over a million people unwittingly installed Samy’s code into their MySpace profile pages and invited their friends. The load of friend requests on MySpace was so large that the site buckled and shut down. It took them two hours to remove Samy’s code and patch the security holes he exploited. Samy was raided by the United States secret service and sentenced to do 90 days of community service.
This is the power of installing a little bit of JavaScript on someone else’s website. It is called cross site scripting, and its effects can be devastating. It is suspected that cross-site scripting was to blame for the 2018 British Airways breach that leaked the credit card details of 380,000 people.
So how can you help protect yourself from cross-site scripting?
Always sanitise user input when it comes in, using a library such as sanitize-html. Open source tools like this benefit from hundreds of hours of work from dozens of experienced contributors. Don’t be tempted to roll your own protection. MySpace was prepared, but they were not prepared enough. It makes no sense to turn this kind of help down.
You can also use an auto-escaping templating language to make sure nobody else’s HTML can get into your pages. Both Angular and React will do this for you, and they are extremely convenient to use.
You should also implement a content security policy to restrict the domains that content like scripts and stylesheets can be loaded from. Loading content from sites not under your control is a significant security risk, and you should use a CSP to lock this down to only the sources you trust. CSP can also block the use of the eval() function.
For content not under your control, consider setting up sub-resource integrity protection. This allows you to add hashes to stylesheets and scripts you include on your website. Hashes are like fingerprints for digital files; if the content changes, so does the fingerprint. Adding hashes will allow your browser to keep your site safe if the content changes without you knowing.
npm audit: Protecting yourself from code you don’t own
JavaScript and npm run the modern web. Together, they make it easy to take advantage of the world’s largest public registry of open source software. How do you protect yourself from code written by someone you’ve never met? Enter npm audit.
npm audit reviews the security of your website’s dependency tree. You can start using it by upgrading to the latest version of npm:
npm install npm -g
npm audit
When you run npm audit, npm submits a description of your dependencies to the Registry, which returns a report of known vulnerabilities for the packages you have installed.

If your website has a known cross-site scripting vulnerability, npm audit will tell you about it. What’s more, if the vulnerability has been patched, running npm audit fix will automatically install the patched package for you!
Securing your site like it’s 2019
The truth is that since the early days of the web, the stakes of a security breach have become much, much higher. The web is so much more than fandom and mailing DVDs - online banking is now mainstream, social media and dating websites store intimate information about our personal lives, and we are even inviting the internet into our homes.
However, we have powerful new allies helping us stay safe. There are more resources than ever before to teach us how to write secure code. Tools like Angular and React are designed with security features baked-in from the start. We have a new generation of security tools like npm audit to watch over our dependencies.
As we roll over into 2019, let’s take the opportunity to reflect on the security of the code we write and be grateful for the everything we’ve learned in the last twenty years.",2018,Katie Fenn,katiefenn,2018-12-01T00:00:00+00:00,https://24ways.org/2018/securing-your-site-like-its-1999/,code
208,All That Glisters,"Tradition has it that at this time of year, families gather together, sit, eat and share stories. It’s an opportunity for the wisdom of the elders to be passed down to the younger members of the tribe. Tradition also has it that we should chase cheese downhill and dunk the nice lady to prove she’s a witch, so maybe let’s not put too much stock in that.
I’ve been building things on the web professionally for about twenty years, and although the web has changed immeasurably, it’s probably not changed as much as I have. While I can happily say I’m not the young (always right, always arrogant) developer that I once was, unfortunately I’m now an approaching-middle-age developer who thinks he’s always right and on top of it is extremely pompous. What can you do? Nature has devised this system with the distinct advantage of allowing us to always be right, and only ever wrong in the future or in the past. So let’s roll with it.
Increasingly, there seems to be a sense of fatigue within our industry. Just when you think you’ve got a handle on whatever the latest tool or technology is, something new comes out to replace it. Suddenly you find that you’ve invested precious time learning something new and it’s already old hat. The pace of change is so rapid, that new developers don’t know where to start, and experienced developers don’t know where it ends. With that in mind, here’s some fireside thoughts from a pompous old developer, that I hope might bring some Christmas comfort.
Reliable and boring beats shiny and new
There are so many new tools, frameworks, techniques, styles and libraries to learn. You know what? You don’t have to use them. You’re not a bad developer if you use Grunt even though others have switched to Gulp or Brunch or Webpack or Banana Sandwich. It’s probably misguided to spend lots of project time messing around with build tool fashions when your so last year build tool is already doing what you need.
Just a little reminder that it’s about 100 times more important what you build than how you build it.— Chris Coyier (@chriscoyier) December 10, 2017

I think it helps if we understand why so many new solutions exist. Most developers are predisposed to enjoy creating new things more than improving established systems. It’s natural, because it’s actually much easier and more exciting to create something new that works exactly how you think it should be than to improve an existing, imperfect solution. Improving and refactoring a system is hard, and it takes real chops, much more than just building something new.
The consequence of this is that new tools appear all the time. A developer will get a fresh new idea of how to tackle a problem – usually out of dissatisfaction with an existing solution, and figure the best way to implement that idea is to build something new around it. Often, that something new will do the same job as something old that already exists; it will just do it in a different way. Sometimes in a better way. Sometimes, just different.
xkcd: Standards
That’s not to say new tools are bad, and it’s not bad that they exist. We shouldn’t be crushing new ideas, and it’s not wrong to adopt a new solution over an old one, but you know what? There’s no imperative to switch right away. The next time you hit a pain point with your current solution, or have time to re-evaluate, check out what’s new and see how the latest generation of tools and technologies can help. There’s no prize for solving problems you don’t have yet, and heading further into the desert in search of water is a survival tactic, not an aspiration.
New is better, but also worse
Software, much like people, is born with a whole lot of potential and not much utility. Newborns — both digital and meaty — are exciting and cute but they also lead to sleepless nights and pools of vomit.
New technology contains lots of useful new features, but it’s also more likely to contain bugs and be subject to more rapid change. Jumping on a new framework is great, right until there are API changes and you need to refactor your entire project to be able to update. More mature solutions have a higher weight of existing projects on their shoulders, and so the need to maintain backward compatibility is stronger. Things still move forward, but in a more controlled way.
So how do we balance the need to move technology forward with the need to provide mature and stable solutions for the projects we work on? I think there’s a couple of good ways to do that.
Get personal
Use all the new shiny tools on your side-projects, personal projects, seasonal throw-aways and anywhere where the stakes are low. If you know you can patch around problems without much consequence, go for it. Build your personal blog on a CMS that stores data in the woven bark of a silver birch. Find where it breaks. Find where it excels. Find yourself if you like. When it comes to high-stakes projects, you’ll hopefully have enough experience to know what you’re getting into.
Focus on the unique problem
That’s not to say you should never risk using a new technology for ‘real’ work. Instead, distinguish the areas of your project where a new technology solves a specifically identified, measurable business objective, verses those where it won’t. 
A brand new web application framework might be fun to use, but are you in the business of solving a web application framework problem?  That new web server made of taffeta might increase static file throughput slightly, but are you in the business of serving static assets, or would it be better to just run up nginx and never have to think about that problem again. (Clue: it’s the nginx one.)
But when it comes to building that live sports interface for keeping fans up to date with the blow-by-blow of the big game, that’s where it might make sense to take a risk on an amazing-looking new JavaScript realtime interface framework. That’s the time to run up a breakthrough new message queue server that can deliver jobs to workers via extrasensory perception and keep the score updates flowing instantaneously. 
Those are the risks worth taking, as those new technologies have the potential to help you solve your core problems in a markedly improved way. Unproven technology is worth the risk if it solves a specific business objective. If it doesn’t, don’t make work for yourself - use something mature and stable.
Pick the right tools
Our job as developers is to solve problems using code, and do so in an effective and responsible way. You’ve been hired to use your expertise in picking the right tools for the job, and a big part of that is weighing up the risk verse the reward of each part of the system. The best tools for the job might be something cutting edge, but ‘best’ can also mean most stable, reliable or easy-to-hire-for.
Go out and learn (and create!) new tools and experiment with them. Understand what problems they solve and what the pitfalls are. Use them in production for low-stakes projects to get real experience, and then once you really know their character, then think about using them when the stakes are higher.
The rest of the time? The tools you’re using now are solid and proven and you know their capabilities and pitfalls well. They might not always be the fashionable candidate, but they often make for a very solid choice.",2017,Drew McLellan,drewmclellan,2017-12-24T00:00:00+00:00,https://24ways.org/2017/all-that-glisters/,business
212,Refactoring Your Way to a Design System,"I love refactoring code. Absolutely love it. There’s something about taking a piece of UI or a bit of code and reworking it in a way that is simpler, modular, and reusable that makes me incredibly happy.
I also love design systems work. It gives hybrids like me a home. It seems like everyone is talking about design systems right now. Design systems teams are perfect for those who enjoy doing architectural work and who straddle the line between designer and developer. 
Una Kravets recently identified some of the reasons that design systems fail, and chief among them are lack of buy-in, underlying architecture, and communication. While it’s definitely easier to establish these before project work begins, that doesn’t mean it is the only path to success. 
It’s a privilege to work on a greenfield project, and one that is not afforded to many. Companies with complex and/or legacy codebases may not be able to support a full rewrite of their product. In addition, many people feel overwhelmed at the thought of creating a complete system and are at a loss of how or where to even begin the process. 
This is where refactoring comes into play.
According to Martin Fowler, “refactoring is the process of changing a software system in such a way that it does not alter the external behavior of the code yet improves its internal structure.” It’s largely invisible work, and if you do it right, the end user will never know the difference. What it will do is provide a decent foundation to begin more systematic work.
Build a solid foundation
When I was first asked to create Pantsuit, the design system for Hillary for America, I was tasked with changing our codebase to be more modular and scalable, without changing the behavior or visual design of the UI. We needed a system in place that would allow for the rapid creation of new projects while maintaining a consistent visual language. In essence, I was asked to refactor our code into a design system.
During that refactor, I focused the majority of my efforts on creating a scalable architecture based on the UI components in a single workflow. Since I needed to maintain a 1:1 parity with production, the only changes I could create were under-the-hood. I started with writing coding standards and deciding on a CSS architecture that I would then use as I rewrote sections of the codebase. 
If you already have these in place, great! If not, then this is an excellent place to start. Even if your dream of a design system is never fully realized, having a coding philosophy and architecture in place will still have far-reaching benefits and implications.
I want to note that if your refactor includes creating new coding standards or a CSS architecture, don’t try to switch everything over right away. Instead, focus on a single new feature and isolate/encapsulate your work from the rest of the codebase.
Focus on the features

The key principle to cleaning up a complex codebase is to always refactor in the service of a feature. 
— Max Kanat-Alexander

Refactoring for the sake of refactoring can easily lead to accusations of misused time and lack of results. Another danger of refactoring is that it can turn into yak-shaving if you aren’t disciplined in your approach. To that end, tying your refactored components to feature work is a great way to limit scope and reduce the rest of unintended changes.
For example, the initial work on Pantsuit focused only on components related to the donations flow. Every line of code I wrote was in service to improving the maintainability and modularity of that UI. Because we didn’t have any standards in place, I started with those. From there, I identified all the components present in every step of the donations flow, which included some type styles, buttons, form inputs and error states. Then came the refactor of each individual component. Finally, I reintegrated the newly refactored components into the existing donations flow and tested it against production, checking for visual and behavioral diffs. At the end of this process, I had the beginning of a design system that would grow to serve over 50 applications, and a case study to demonstrate its effectiveness.
Ideally, you’ll want to get buy-in from your stakeholders and product owners before you begin any design systems work. However, in the absence of buy-in, linking your work to new feature development is a good way to both limit the scope of your refactor and jump start component creation.
In addition, if you’re still trying to convince your team of the benefits of a design system, starting small and using the newly refactored, feature-driven work as a case study is one way showcase a design systems’ value. By providing a concrete example of how working towards a design system contributed to the project’s success, you’re gathering the data necessary to secure buy-in for a larger-scale effort. It’s a great way to show value, rather than just talking about it.
Show, don’t tell
Perhaps the most important thing you can do for any design system is to document it. The key is to create a frictionless way to keep the documentation up-to-date, otherwise no one will contribute to it, and in turn, it will become obsolete and useless. 
There are lots of tools out there to help you get started documenting your new system. One of my favorites is KSS, which parses comments in the code and uses them to generate a style guide. For Pantsuit, I used the node version of KSS, along with a template to quickly spin up a documentation site.
I’ve listed just a few tools below; for even more, check out the tools sections of styleguides.io.

Fractal
Pattern Lab
Drizzle
Fabricator
Astrum
Catalog

Regardless of what tool you settle on, it needs to integrate well with your current workflow. 
Conclusion: always be refactoring
If you’re not lucky enough to be able to start a new design system from scratch, you can start small and work on a single feature or component. With each new project comes a new opportunity to flesh out a new part of the system, and another potential case study to secure buy-in and showcase its value. Make sure to carefully and thoroughly document each new portion of the system as it’s built. After a few projects, you’ll find yourself with a decent start to a design system. 
Good luck, and happy holidays!
Further reading:

Why Design Systems Fail
CSS Architecture for Design Systems
Refactoring: Improving the Design of Existing Code
Refactoring CSS: The Three I’s
Refactoring is About Features",2017,Mina Markham,minamarkham,2017-12-23T00:00:00+00:00,https://24ways.org/2017/refactoring-your-way-to-a-design-system/,code
194,Design Systems and Hybrids,"The other day on Twitter, I saw a thread started by Dorian Taylor about why design systems are so hot right now. In the thread, he made the case that they’ve been around for ages and some folks were just slow to catch up. It was an interesting thread, and not the first time I’ve seen folks discuss this. “Design systems are so hot right now” was even used recently in this very publication.
And yes it’s true that they’ve been around for ages. Design artefact collectors’ obsession with reprints of old graphic standards manuals of the past are a reminder. Sometimes old things become new again, either through a rediscovery or awakening (wow, that sounds really deep). But I think that’s definitely what happened here.
Some very opinionated answers that come to mind for me are:

The need for them has increased with the needs of software development. With the increasing number of devices (phones, tablets, watches, etc.), scaling design has required the need to double down on systems thinking and processes.
Investments with huge cost-saving returns. The time investment it takes to onboard new people as you staff up large teams (and the time it takes to fix bugs and inconsistencies) could be better spent building up a system that lets you ship at a faster pace. It also gives you more time to focus on the bigger picture instead of what color a button border is.
If you do have to onboard new designers, the design system is a great educational resource to get up to speed quickly on your organization’s design principles, materials/tools, and methods.


“Here’s the simple truth: you can’t innovate on products without first innovating the way you build them.”
— Alex Schleifer, The Way We Build

These are just some of the reasons. But there is another answer, and a personal conclusion that I’ve reached. It relates to the way I work and what I love working on, but I don’t see it talked about much.
Hybrids Have a Home
I’m a hybrid designer. I code in HTML & CSS (with a preference for Sass). But I don’t call myself a frontend developer. I used to back in the day (I was a UI frontend developer at Apple over a decade ago, but all I wrote was HTML & CSS). I identify with designer because that’s my training and interest, but the ideas of what a frontend developer can do has changed quite a ton over the years. Setting things up in build tools and processes are not my skill. And I know a lot of designers who share this experience with me.
There are also hybrid developers who identify as developers, but have excellent design skills. Buddies like my pal Brandon Ferrua who was on my team at Salesforce is a great example of this. And we worked fantastically together.
Sometimes, companies don’t know how to deal with hybrids. I’ve been told to choose a side, and have even been made to join a development team simply because I could code my designs (and then when I couldn’t deliver the same type of code my teammates could, and I felt like I wasn’t able to use my talents in the most effective way).
There are a lot more folks out there I know of who identify as a hybrid, and many have found ourselves working on design systems. Una Kravets recently had a thread discussing this as well. At Clarity, this came up a lot in hallway conversations, breaks, and the after parties. I think that this job is a haven for folks who often find themselves in the middle.
For companies that get it, these people find joy in getting to use a wider variety of skills and being bridges; advocates that can speak to designers and developers, helping bring 
unity to an organization. They can wireframe, throw together a prototype, create color systems, architect naming conventions for design tokens. Design systems are their perfect home. I think this has contributed to the uptick in discussions and interest on this subject (in addition to the team- and company-focused reasons).
Keep Design Systems Teams Cross-Functional
Speaking of teams, something some larger companies fall prey to is creating walls and silos where they need not be. If you place all your visual designers in one place, all your coders in another, and so on, you’re not doing yourselves any favors. Meanwhile, your hybrids are caught in the middle not knowing exactly where they belong. Design systems teams should have representatives (whether on a core team, or a virtual/federated team) that bring different skillsets. Design, code, writing, accessibility, product management, and so on. You’ll have a stronger vision on where to take your design system and to make it succeed. Siloing defeats the whole purpose of what design systems are meant for.
Happy holidays, and may the force be with you.
Further Reading

Why Design Systems Fail
Design Systems are for People
Design Systems Handbook",2017,Jina Anne,jina,2017-12-22T00:00:00+00:00,https://24ways.org/2017/design-systems-and-hybrids/,process
199,Knowing the Future - Tips for a Happy Launch Day,"You’ve chosen your frameworks and libraries. You’ve learned how to write code which satisfies the buzzword and performance gods. Now you need to serve it to a global audience, and make things easy to preview, to test, to sign-off, and to evolve.
But infrastructure design is difficult and boring for most of us. We just want to get our work out into the wild.
If only we had tools which would let us go, “Oh yeah! It all deploys perfectly every time” and shout, “You need another release? BAM! What’s next?”
A truth that can be hard to admit is that very often, the production environment and its associated deployment processes are poorly defined until late into a project. This can be a problem.
It makes my palms sweaty just thinking about it.
If like me, you have spent time building things for clients, you’ll probably have found yourself working with a variety of technical partners and customers who bring different constraints and opportunities to your projects. Knowing and proving the environments and the deployment processes is often very difficult, but can be a factor which profoundly impacts our ability to deliver what we promised. To say nothing of our ability to sleep at night or leave our fingernails un-chewed.
Let’s look at this a little, and see if we can’t set you up for a good night’s sleep, with dry palms and tidy fingernails.
A familiar problem
You’ve been here too, right? The project development was tough, but you’re pleased with what you are running in your local development environments. Now you need to get the client to see and approve your build, and hopefully indicate with a cheery thumbs up that it can “go live”.

Chances are that we have a staging environment where the client can see the build. But be honest, is this exactly the same as the production environment? It should be, but often it’s not. Often the staging environment is nothing more than a visible server with none of the optimisations, security, load balancing, caching, and other vital bits of machinery that we’ll need (and need to test) in “prod”.
Often the production environment is still being “set up” and you’ll have to wait and see.
In development, “wait and see” is the enemy.
Instead of waiting to see, we need to make the provisioning of, and deployment to our different environments one of the very first jobs of our project. I’ve often needed to be the unpopular voice in the room who makes a big fuss when this is delayed. I’ve described it as being a “critical blocker” during project meetings and suggested that everything should halt until it is fixed. 
It is that important.
Clients don’t often like hearing a wary, disruptive voice saying “whoa there Nelly!”, because the development should be able to continue while the production environment gets sorted out, right? 
Sure. But if it is not seen as a blocker, it is seen as something that can just happen later. And if it happens later, all the ugly surprises and unknowns surface later too. And later is when we’ll need to be thinking about other things. Not the plumbing. Trust me, it pays to face up to the issue right away rather than press on optimistically. The client will thank you later.
Attitudes and expectations
We should, I think, exhibit these four attitudes towards production deployment:

Make it scripted
Make it automated
Make it real
Make it first

Make it scripted
Let’s face it, we are going to need to deploy more than once over the course of the project. We are not going to get things perfect on our first shot. Nor should we expect to. And if we are going to repeat something, we want to be able to do it identically and predictably every time without needing to rely on our memories.
Developers are great at scripting things which they would otherwise need to repeat. It makes us faster and it also helps us keep track of the steps we need to take.
I’m not crazy enough to try suggest the best technology to script your builds or deployments (holy wars lie down that path). A lot will depend on your languages and your tastes. Some will like Fabric, others will prefer Gulp, you might prefer Make or NPM. It doesn’t really matter as long as you can script the process of building, packaging and deploying your project.
Wait. Won’t we need to know everything about the build from the start in order to do this? Aren’t our dependencies likely to change over time?
Yes. That would be ideal. But it’s ok. Like our code, our deployment script will evolve over the life of a project. So evolve it. Start by scripting what is needed to support the first iteration of the project, and then maintain that script. It will become a valuable “source of truth”, providing a form of documentation of what your project needs for a successful deployment. Another bonus.
Make it automated
If we have a scripted deployment which we can run by executing a single command, then we are in great shape to automate that process by triggering the build and deployment via suitable events.
Again, I prefer not to offer one single suggestion of when this should occur. That will depend on your approach to the project, how your development team is organised, and how your QA team operate. You can tune this to suit.
For one project I worked on, we chose to trigger the build and deployment to our production environment every time we used Git to tag the master branch of our version control repository. There were a few moving parts, and we needed to do some upfront work to get everything working, but that upfront effort was repaid many fold as we deployed time and time again, and exposed some issues with our environment long before we got to “launch day”.
With a scripted and automated process, we can make deployments “cheap”. This is our goal. When there are minimal cognitive or time overheads associated with deploying, we’re likely to do it all the more often and become more confident that it will behave as expected.
Make it real
Alright, we have written scripts to build and deploy our projects. Anyone tagging our repo will trigger things to happen as if by magic, but where are we pushing things to?  We need to target a real environment if this is to have any value.
A useful pattern is to have all activity on our develop branch trigger deployments to our staging server. Meanwhile tagging master will deploy a version to the production environment. How we organise this will depend on our git branching approach. (I’ve seen as many ways of approaching Git Flow as I have seen ways of approaching “Agile”).
It’s vital though, that we ensure that we are deploying to, and testing against, our real infrastructure. We want to see real results. That’s the best way to learn real lessons.
Make it first
Building our site to run in an environment not yet fully defined or available to test is like climbing without ropes – it’s possible, but we put ourselves at risk. And the higher we climb the greater the risk. So it is important to do this as early as we possibly can.
Don’t have a certificate for our HTTPS yet? Fine, but let’s still deploy to this evolving production environment and introduce HTTPS as soon as we can.
Before we know it we’ll be proving that this is set up correctly and we’ll not be surprised by mixed security alerts or other nasties further down the line.

Mailchimp perfectly capture the anxiety of sending emails to gazillions of people for a campaign. But we’re lucky. Launching a site doesn’t need to be like performing a mailshot. We can do things to banish that sweaty hand.
Doing preparation work upfront means that by the time we need to launch the site into the wild, we have exercised the deployment mechanics, and tested the production environment so rigorously that this task will be boring.
(It won’t be boring. Launching should always be exciting because the world will finally get to see our beautiful, painstaking work. But nor should it be terrifying. Especially as a result of not knowing for certain if our processes and environments are going to work or burst into flames on the big day.)
What tools exist?
Well this all sounds lovely. But how should we tackle this? Where are the tools for us to use? As it happens, there are many service and tools that we can use to work this way.
Hosting
All of the big players like Amazon, Azure and Google offer tools which can help us here. Google for example, can host multiple deployed versions of your project in parallel and you can manage them via their App Engine console. Each build receives its own URL which you can use to access any deployed version of your site.
Having immutable deployments which stick around in perpetuity (or until you bin them) is a key feature which unlocks the ability to confidently direct your traffic to any version of your site. With that comes the capacity to test any version or feature in its real environment, and then promote a version, or rollback to a previous version whenever you want.
A liberating power to have.
Continuous integration
In order to create all of those different versions, we’ll need somewhere to run our build and deployment scripts. Jenkins has been a popular Continuous Integration (CI) option for some time, and can be configured to perform all sorts of tasks, giving you extensive control over your deployment pipeline.
You need to host Jenkins yourself, but it provides some simple ways to do that.
The landscape for CI is getting richer and richer. With many hosted services like Circle CI providing this kind of automation up in the cloud.
One stop shop
Netlify combines both hosting and continuous integration services. It monitors your git repositories and automatically runs your build in a container on its servers when it finds changes. Each branch and pull request in your git repository will result in an immutable version of your site with its own URL.
Netlify is unlike Google Cloud, AWS or Azure in that it cannot host a dynamic server-side application for you. Instead it specialises in hosting static, or so called JAMstack sites.
Personally, I find that its simplicity makes it an approachable option, and a good place to learn and adopt some of these valuable habits.
Full disclosure: I’m a Netlify employee. But before I was, I was an avid customer, and it was through using Netlify that I first encountered some of these principles in practice.
Conclusion. It’s all about the approach
No matter what tools or services you use (and there are many which can support these practices), the most important thing is to adopt an approach which lets you prove your environments as quickly as possible.
Front-loading this effort will cast light onto the issues that you’ll need to address early and often, leaving no infrastructure surprises to spoil things for you on launch day.
Automating the process will mean that when you do find things that you need to fix or to improve later (and you will), issuing another release will be trivial. It is a lovely feeling when you have confidence that releasing v1.0.0 will be no more stressful v0.0.1. In fact it should actually be less stressful, as you’ll have been down this road many times by then. Fixing the potholes and smoothing the way as you went.
From here, it should be a smooth ride.",2017,Phil Hawksworth,philhawksworth,2017-12-21T00:00:00+00:00,https://24ways.org/2017/knowing-the-future/,process
198,Is Your Website Accidentally Sexist?,"Women make up 51% of the world’s population. More importantly, women make 85% of all purchasing decisions about consumer goods, 75% of the decisions about buying new homes, and 81% of decisions about groceries. The chances are, you want your website to be as attractive to women as it is to men. But we are all steeped in a male-dominated culture that subtly influences the design and content decisions we make, and some of those decisions can result in a website that isn’t as welcoming to women as it could be.  
Typography tells a story
Studies show that we make consistent judgements about whether a typeface is masculine or feminine: Masculine typography has a square or geometric form with hard corners and edges, and is emphatically either blunt or spiky. Serif fonts are also considered masculine, as is bold type and capitals.
Feminine typography favours slim lines, curling or flowing shapes with a lot of ornamentation and embellishment, and slanted letters. Sans-serif, cursive and script fonts are seen as feminine, as are lower case letters. 
The effect can be so subtle that even choosing between bold and regular styles within a single font family can be enough to indicate masculinity or femininity.
If you want to appeal to both men and women, search for fonts that are gender neutral, or at least not too masculine. When you’re choosing groups of fonts that need to work harmoniously together, consider which fonts you are prioritising in your design. Is the biggest word on the page in a masculine or feminine font? What about the smallest words? Is there an imbalance between the prominence of masculine and feminine fonts, and what does this imply? 
Typography is a language in and of itself, so be careful what you say with it. 
Colour me unsurprised
Colour also has an obvious gender bias. We associate pinks and purples, especially in combination, with girls and women, and a soft pink has become especially strongly related to breast cancer awareness campaigns. On the other hand, pale blue is strongly associated with boys and men, despite the fact that pastels are usually thought of as more feminine. 
These associations are getting stronger and stronger as more and more marketers use them to define products as “for girls” and “for boys”, setting expectations from an incredibly young age — children as young as four understand gender stereotypes. It should be obvious that using these highly gender-associated colours sends an incredibly strong message to your visitors about who you think your target audience is. If you want to appeal to both men and women, then avoid pinks and pale blues.
But men and women also have different colour preferences. Men tend to prefer intense primary colours and deeper colours (shades), and tolerate greys better, whilst women prefer pastels (tints). When choosing colours, consider not just the hue itself, but also tint, tone and shade.
Slightly counterintuitively, everyone likes blue, but no one seems to particularly like brown or orange. 
A picture is worth a thousand words, or none
Stock photos are the quickest and easiest way to add a little humanity to your website, directly illustrating the kind of people you believe are in your audience. But the wrong photo can put a woman off before she’s even read your text. 
A website about a retirement home will, for example, obviously include photos of older people, and a baby clothes retailer will obviously show photos of babies. But, in the latter case, should they also show only photographs of mothers with their children, or should they include fathers too? It’s true that women take on the majority of childcare responsibilities, but that’s a cultural holdover from a previous era, rather than some rule of law. We are seeing increasing number of stay at home dads as well as single dads, so showing only photographs of women both enforces the stereotype that only women can care, as well as marginalising male carers.  
Equally, featuring prominent photographs of women on sites about male-dominated topics such as science, technology or engineering help women feel welcomed and appreciated in those fields. Photos really do speak volumes, so make sure that you also represent other marginalised groups, especially ethnic groups. If people do not see themselves represented on your site, they are not going to engage with it as much as they might. 
Another form of picture that we often ignore is the icon. When you do use icons, make sure that they are gender neutral. For example, avoid using a icon of a man to denote engineers, or of a woman to denote nurses. Avoid overly masculine or feminine metaphors, such as a hammer to denote DIY or a flower to denote gardens. Not only are these gendered, they’re also trite and unappealing, so come up with more exciting and novel metaphors. 
Use gender-neutral language
Last, but not least, be very careful in your use of gender in language. 
Pronouns are an obvious pitfall. A lot of web content is written in the second person, using the cleary gender neutral ‘you’, but if you have to write in the third person, which uses ‘she’, ‘he’, ‘it’, and ‘they’, then be very careful which pronouns you use. The singular ‘they’ is becoming more widely acceptable, and is a useful gender-neutral option. If you must use generic ‘he’ and ‘she’, (as opposed to talking about a specific person), then vary the order that they come in, so don’t always put the male pronoun first. 
When you are talking about people, make sure that you use the same level of formality for both men and women. The tendency is to refer to men by their surname and women by their first name so, for example, when people are talking about Ada Lovelace and Charles Babbage, they often talk about “Ada and Babbage”, rather than “Lovelace and Babbage” or “Ada and Charles”. As a rule, it’s best to use people’s surnames in formal and semi-formal writing, and their first names only in very informal writing. 
It’s also very important to make sure that you respect people’s honorifics, especially academic titles such as Dr or Professor, and that you use titles consistently. Studies show that women and people of colour are the most likely to have their honorifics dropped, which is not only disrespectful, it gives readers the idea that women and people of colour are less qualified than white men.
If you mention job titles, avoid old-fashioned gendered titles such as ‘chairman’, and instead look for a neutral version, like ‘chair’ or ‘chairperson’. Where neutral terms have strong gender associations, such as nurse or engineer, take special care that the surrounding text, especially pronouns, is diverse and/or neutral. Do not assume engineers are male and nurses female. 
More subtle intimations of gender can be found in the descriptors people use. Military metaphors and phrases, out-sized claims, competitive words, and superlatives are masculine, such as ‘ground-breaking’, ‘best’, ‘genius’, ‘world-beating’, or ‘killer’. Excessive unnecessary factual detail is also very masculine. 
Women tend to relate to more cooperative, non-competitive, future-focused, and warmer language, paired with more general information. Women’s language includes word like ’global’, ‘responsive’, ‘support’, ‘include’, ‘engage’ and ‘imagine’. Focus more on the kind of relationship you can build with your customers, how you can help make their lives easier, and less on your company or product’s status. 
Smash the patriarchy, one assumption at a time
We’re all brought up in a cultural stew that prioritises men’s needs, feelings and assumptions over women’s. This is the patriarchy, and it’s been around for thousands of years. But given women’s purchasing power, adhering to the patriarchy’s norms is unlikely to be good for your business. If you want to tap into the female market, pay attention to the details of your design and content, and make sure that you’re not inadvertently putting women off. A gender neutral website that designs away gender stereotypes will attract both men and women, expanding your market and helping your business flourish.",2017,Suw Charman-Anderson,suwcharmananderson,2017-12-20T00:00:00+00:00,https://24ways.org/2017/is-your-website-accidentally-sexist/,content
207,Want to Break Out of Comparison Syndrome? Do a Media Detox,"“Comparison is the thief of joy.”
—Theodore Roosevelt

I grew up in an environment of perpetual creativity and inventiveness. My father Dennis built and flew experimental aircraft as a hobby. During my entire childhood, there was an airplane fuselage in the garage instead of a car. My mother Deloria was a self-taught master artisan who could quickly acquire any skills that it took to work with fabric and weaving. She could sew any garment she desired, and was able to weave intricate wall hangings just by looking at a black and white photos in magazines. My older sister Diane blossomed into a consummate fine artist who drew portraits with uncanny likeness, painted murals, and studied art and architecture. In addition, she loved good food and had a genius for cooking and baking, which converged in her creating remarkable art pieces out of cake that were incredibly delicious to boot. Yes. This was the household in which I grew up.
While there were countless positives to being surrounded by people who were compelled to create, there was also a downside to it. I incessantly compared myself to my parents and older sister and always found myself lacking.
It wasn’t a fair comparison, but tell that to a sensitive kid who wanted to fit in to her family by being creative as well. From my early years throughout my teens, I convinced myself that I would never understand how to build an airplane or at least be as proficient with tools as my father, the aeronautical engineer. Even though my sister was six years older than I was, I lamented that I would never be as good a visual artist as she was. And I marveled at my mother’s seemingly magical ability to make and tailor clothes and was certain that I would never attain her level of mastery.
This habit of comparing myself to others grew over the years, continuing to subtly and effectively undermine my sense of self. I had almost reached an uneasy truce with my comparison habit when social media happened.
As an early adopter of Twitter, I loved staying connected to people I met at tech conferences. However, as I began to realize my aspirations of being an author and a speaker, Twitter became a dreaded hall of mirrors where I only saw distorted reflections of my lack of achievement in other people’s success. Every person announcing a publishing deal caused me to drown under waves of envy over the imagined size of her or his book advance as I struggled to pay my mortgage. Every announcement I read of someone speaking at a conference led to thoughts of, “I wish I were speaking at that conference – I must not be good enough to be invited.” Twitter was fertile ground for my Inner Critic to run rampant.
One day in 2011, my comparisons to people who I didn’t even know rose to a fever pitch. I saw a series of tweets that sparked a wave of self-loathing so profound that I spent the day sobbing and despondent, as I chastised myself for being a failure. I had fallen into the deep pit of Comparison Syndrome, and to return to anything close to being productive took a day or two of painstakingly clawing my way out.
Comparison Syndrome Takes Deficiency Anxiety to Eleven
Do any of these scenarios ring true?

You frequently feel like a failure when viewing the success of others.
You feel dispirited and paralyzed in moving forward with your own work because it will never measure up to what others have done.
You discount your ideas because you fear that they aren’t as good as those of your colleagues or industry peers.

Are you making yourself miserable by thinking thoughts like these?

“I’m surrounded by people who are so good at what they do, how can I possibly measure up?”
“Compared to my partner, my musical ability is childish – and music is no longer fun.”
“Why haven’t I accomplished more by now? My peers are so much more successful than I am.”

Unenviable Envy
Many people use the terms envy and jealousy interchangeably, but they are two distinct emotions. Jealousy is the fear of losing someone to a perceived rival: a threat to an important relationship and the parts of the self that are served by that relationship. Jealousy is always about the relationship between three people. Envy is wanting what another has because of a perceived shortcoming on your part. Envy is always based on a social comparison to another.1
Envy is a reaction to the feeling of lacking something. Envy always reflects something we feel about ourselves, about how we are somehow deficient in qualities, possessions, or success.2 It’s based on a scarcity mentality: the idea that there is only so much to go around, and another person got something that should rightfully be yours.3
A syndrome is a condition characterized by a set of associated symptoms. I call it Comparison Syndrome because a perceived deficiency of some sort – in talent, accomplishments, success, skills, etc. – is what initially sparks it. While at the beginning you may merely feel inadequate, the onset of the syndrome will bring additional symptoms. Lack of self-trust and feelings of low self-worth will fuel increased thoughts of not-enoughness and blindness to your unique brilliance. If left unchecked, Deficiency Anxieties can escalate to full-blown Comparison Syndrome: a form of the Inner Critic in which we experience despair from envy and define ourselves as failures in light of another’s success.
The irony is that when we focus so much on what we lack, we can’t see what we have in abundance that the other person doesn’t have. And in doing so, we block what is our birthright: our creative expression. Envy shackles our creativity, keeps us trapped in place, and prevents forward movement. The Inner Critic in the form of Comparison Syndrome caused by envy blocks us from utilizing our gifts, seeing our path clearly, and reveling in our creative power.
In order to keep a grip on reality and not fall into the abyss of Comparison Syndrome, we’ll quell the compulsion to compare before it happens: we will free the mental bandwidth to turn our focus inward so we can start to see ourselves clearly. 
Break the Compulsion to Compare

“Why compare yourself with others? No one in the entire world can do a better job of being you than you.”
— Krystal Volney, poet and author

At some point in time, many of us succumb to moments of feeling that we are lacking and comparing ourselves unfavorably to others. As social animals, much of our self-definition comes from comparison with others. This is how our personalities develop. We learn this behavior as children, and we grow up being compared to siblings, peers, and kids in the media. Because of this, the belief that somehow, someway, we aren’t good enough becomes deeply ingrained. The problem is that whenever we deem ourselves to be “less than,” our self-esteem suffers. This creates a negative feedback loop where negative thoughts produce strong emotions that result in self-defeating behaviors that beget more negative thoughts.
Couple this cycle with the messages we get from society that only “gifted” people are creative, and it’s no wonder that many of us will fall down the rabbit hole of Comparison Syndrome like I did on that fated day while reading tweets. Comparing ourselves to others is worse than a zero-sum game, it’s a negative-sum game. No one wins, our self-esteem deteriorates, and our creative spark dies out.
With effort, we can break the compulsion to compare and stop the decline into Comparison Syndrome by turning the focus of comparison inward to ourselves and appreciating who we’ve become. But first, we need to remove some of the instances that trigger our comparisons in the first place.
Arrest: Stop the Triggers

“Right discipline consists, not in external compulsion, but in the habits of mind which lead spontaneously to desirable rather than undesirable activities.”
— Bertrand Russell, philosopher

After my Twitter post meltdown, I knew had to make a change. While bolstering my sense of self was clearly a priority, I also knew that my ingrained comparison habit was too strong to resist and that I needed to instill discipline. I decided then and there to establish boundaries with social media.
First, to maintain my sanity, I took this on as my mantra:
“I will not compare myself to strangers on the Internet or acquaintances on Facebook.”
If you find yourself sliding down the slippery slope of social media comparison, you can do the same: repeat this mantra to yourself to help put on the brakes.
Second, in order to reduce my triggers, I stopped reading the tweets of the people I followed. However, I continued to be active on Twitter through sharing information, responding to mentions, crowdsourcing, and direct messaging people. It worked! The only time I’d start to slip into darkness were the rare instances when I would break my rules and look at my Twitstream.
But we can do even more than calm ourselves with helpful mantras. Just like my example of modifying my use of Twitter, and more recently, of separating myself from Facebook, you can get some distance from the media that activates your comparison reflex and start creating the space for other habits that are more supportive to your being to take its place.
Creative Dose: Trigger-free and Happy
Purpose: To stop comparison triggers in their tracks
Mindfulness is a wonderful tool, but sometimes you have to get hardcore and do as much as you can to eliminate distractions so that you can first hear your own thoughts in order to know which ones you need to focus on.
Here are four steps to becoming trigger-free and happier.
Step 1: Make a List
Pay attention when you get the most triggered and hooked.
Is it on Twitter, Facebook, Instagram, or Snapchat?
Is it YouTube, TV shows, or magazines?
Make list of your top triggers.
My primary trigger is:______________________________________
My second trigger is:______________________________________
My third trigger is:______________________________________
Now that you have your list, you need to get an idea just how often you’re getting triggered.
Step 2: Monitor
It’s easy to think that we should track our activity on the computer, but these days, it’s no longer our computer use that is the culprit: most of us access social media and news from our phones. Fortunately, there are apps that will track the usage for both.
Seeing just how much you consume media from either or both will show you how much of an accomplice the use of devices is to your comparison syndrome, and how much you need to modify your behavior accordingly.
For tracking both computer use and tablet use, this app works great:

RescueTime.com tracks app usage and sends a productivity report at the end of the week via email.

For your phone, there are many for either platform.4 Although I recommend fully researching what is available and will work for you best, here are a few recommendations:

For both platforms: Offtime, Breakfree, Checky
For Android only: Flipd, AppDetox, QualityTime, Stay On Task
For iOS only: Moment

Install your app of choice, and see what you find. How much time are you spending on sites or apps that compel you to compare?
Step 3: Just Say No
Now that you know what your triggers are and how much you’re exposing yourself to them, it’s time to say No.
Put yourself on a partial social media and/or media detox for a specified period of time; consider even going for a full media detox.5 I recommend starting with one month.
To help you to fully commit, I recommend writing this down and posting it where you can see it.
I, ___________________, commit to avoiding my comparison triggers 
of ___________________, ___________________, and ___________________ 
for the period of ___________________, 
starting on ___________________ and ending on ___________________ .
To help you out, I’ve created a social media detox commitment sheet for you.
Step 4: Block
When I decided to reduce my use of Twitter and Facebook to break my comparison habit, initially I tried to rely solely on self-discipline, which was only moderately successful. Then I realized that I could use the power of technology to help. Don’t think you have to rely upon sheer willpower to block, or at least limit, your exposure to known triggers. If your primary access to the items that cause you to compare yourself to others is via computers and other digitalia, use these devices to help maintain your mental equilibrium.
Here are some apps and browser extensions that you can use during your media detox to help keep yourself sane and stay away from sites that could throw you into a comparison tailspin.
These apps are installed onto your computer:

RescueTime.com works on both computer and mobile devices, and does a lot more than just prevent you from going to sites that will ruin your concentration, it will also track your apps usage and give you a productivity report at the end of the week.
Focus and SelfControl (Mac-only)

To go right to the source and prevent you from visiting sites through your browser, there are browser extensions.
Not only can you put in the list of the URLs that are your points of weakness, but you can also usually set the times of the day you need the self-control the most.

Google Chrome: StayFocusd, Strict Workflow, and Website Blocker
Firefox: Idderall and Leechblock
Safari: WasteNoTime and MindfulBrowsing
Edge (or Explorer): Unfortunately, there are currently no website blocking extensions for these browsers.

I currently use a browser extension to block me from using Facebook between 9:00am – 6:00pm. It’s been a boon for my sanity: I compare tons less. A bonus is that it’s been terrific for my productivity as well. 
Which tool will you use for your media detox time? Explore them all and then settle upon the one(s) that will work the best for you. Install it and put it to work.
Despite the tool, you will still need to exercise discipline. Resist the urge to browse Instagram or Facebook while waiting for your morning train. You can do it!
Step 5: Relax
Instead of panicking from FOMO (Fear of Missing Out), take comfort from this thought: what you don’t know won’t affect you. Start embracing JOMO (Joy of Missing Out), and the process of rebuilding and maintaining your sanity.
What will you do instead of consuming the media that compels you to
compare? Here are some ideas:

Read a book 
Go for a walk 
Have dinner with a friend 
Go watch a movie 
Learn how to play the harmonica 
Take an improv class

Really, you could do anything. And depending on how much of your time and attention you’ve devoted to media, you could be recapturing a lot of lost moments, minutes, hours, and days.
Step 6: Reconnect
Use your recovered time and attention to focus on your life and reconnect with your true value-driven goals, higher aspirations, and activities that you’ve always wanted to do.

This article is an excerpt from the book Banish Your Inner Critic by Denise Jacobs, and has been reprinted with permission. If you’d like to read more, you can find the book on Amazon.




Shane Parrish, “Mental Model: Bias from Envy and Jealousy,” Farnam Street, accessed February 9, 2017. ↩


Parrish, “Mental Model: Bias from Envy and Jealousy.” ↩


Henrik Edberg, “How to Overcome Envy: 5 Effective Tips,” Practical Happiness Advice That Works | The Positivity Blog, accessed February 9, 2017. ↩


Jeremy Golden, “6 Apps to Stop Your Smartphone Addiction,” Inc.com, accessed February 10, 2017. ↩


Emily Nickerson, “How to Silence the Voice of Doubt,” The Muse, accessed February 8, 2017. ↩",2017,Denise Jacobs,denisejacobs,2017-12-19T00:00:00+00:00,https://24ways.org/2017/do-a-media-detox/,process
197,Designing for Mobile Performance,"Last year, some colleagues at Google ran a research study titled “The Need for Mobile Speed” to find out what the impact of performance and perception of speed had on the way people use the web on their mobile devices. 
That’s not a trivial distinction; when considering performance, how fast something feels is often more important than how fast it actually is. When dealing with sometimes underpowered mobile devices and slow mobile networks, designing experiences that feel fast is exceptionally important.
One of the most startling numbers we found in the study was that 53% of mobile site visits are abandoned if pages take longer than 3 seconds to load.
We wanted to find out more, so following on from this study, we conducted research to define what the crucial elements of speed are. We took into consideration the user experience (UX), overall perception of speed, and how differing contexts the user finds themselves in can alter how fast a user thinks something loaded.
To understand speed and load times first we must understand that user mobile web behaviour is broken down into three buckets;

Intention
Location
State of mind

Let’s look at each of those in turn.
Intention
Users browse sites on a mobile device for many different reasons. To be able to effectively design a performant user experience for them, it’s important to understand what those reasons might be. When asked to describe their reason for visiting a site, approximately 30% of people asked by the study claimed that they were simply browsing without a particular purpose in mind. Looking deeper, we found that this number increased slightly (34%) for retail sites. 30% said they were just there to find out some information for a future task or action, such as booking a flight.
Interestingly, the research shows that users are actually window shopping using their mobile browser. Only 29% actually said they had a specific goal or intent in mind, and this number increases significantly for financial services like banking sites (57%). This goes against a traditionally held view of users wanting to perform simple actions efficiently on their mobile device. Sure, some users are absolutely doing that, but many are just browsing around without a goal in mind, just like they would on a desktop browser.
This gives great insight into the user’s intentions. It tells us that users are actively using sites on their mobile, but a large majority do not intend to do anything instantly. There’s no goal they’re under pressure to achieve. If a site’s performance is lousy or janky, this will only reaffirm to the user to that they can hold off on completing a task, so they might just give up. 
However, if a site is quick to load, sophisticated in expressing its value proposition quickly, and enables the user to perform their actions seamlessly, then turning that “browsing user” into a “buying user” becomes all that much easier. When the user has no goal, there’s more opportunity to convert, and you stand a greater chance of doing that if the performance is good enough so they stick around.
Location
Obviously, mobile devices by their nature can be used in many different locations. This is an interesting consideration, because it’s not something we traditionally need to take into account designing experiences for static platforms like desktop computers.
The in the study, we found that 82% of users browse the web on their mobile phone while in their home. In contrast, only 7% do the same while at work. This might come across as a bit of a shock, but when you look at mobile usage – in particular app usage – most of the apps being used are either a social network or some sort of entertainment or media app. Due to the unreliability of network connections, users will often alternate between these two types of apps.
The consequence being that if a site doesn’t work offline, or otherwise compensate for bad network connectivity in some way by providing opportunities to allow users to browse their site, then it becomes a self-fulfilling prophecy as to why users mostly view the mobile web from the comfort of their homes where there is a strong WiFi connection. They’re using mobile devices, but they’re not actually mobile themselves.
Another thing to bear in mind is how users alternate between devices, a study by comScore found that 80% of transactions take place on desktop while 69% of the browsing takes place on mobile. Any given user might access from more than one location - they might visit one day from a bus queue on their phone, and then next day from a laptop at home.
State of mind
One more thing we need to take into consideration is the user’s state of mind. Whilst browsing at home, users tend to be more relaxed, and in the research 76% stated they were generally calmer at home. The user’s state of mind can have quite a big impact on how they perceive things. The calmer they are, the quicker a site might appear to load. If the user is anxious and impatiently drumming their fingers on the table, things seem to take longer, and even a small wait can feel like an eternity.
This is quite key. Over 40% of sites take longer than 4 seconds to load for users who are are out and about and using a mobile data connection. Coupled with our perception, and amplified by a potentially less-than-calm state of mind, this can seem like an age.
What does this all mean?
I think we can all agree that users prefer strong, steady connections and comfort when completing transactions. It seems like common sense when we say it out loud. Recreating these feelings and sensations of comfort and predictability under all circumstances therefore becomes paramount. Equally, when asked in the study, users all claimed that speed was the most important factor impacting their mobile web usage. Over 40%, in fact, said it was the most important UX feature of a site, and nobody asked considered it to be of no importance at all.

The meaning of speed
When it comes to performance, speed is measured in two ways – real speed; as measured on a clock, and perceived speed; how responsive an interaction feels.  We can, of course, improve how quickly a site loads by simply making files smaller. Even then, the study showed that 32% of users felt a site can feel slow even when it loads in less than 4 seconds. This gets even worse when you look at it by age group, with 50% if young people (18-24 year olds) thinking a site was slower than it actually was. When you add to the mix that users think a site loaded faster when they are sitting compared to when they are standing up, then you are in a world of trouble if your site doesn’t have any clear indicators to let the user know the loading state of you website or app.
So what can we do about this to improve our designs?
How to fix / hack user perception
There are some golden rules of speed, the first thing is hacking response time. If a page takes more than 3 seconds to load, you will certainly start to lose your users. However, if that slowness is part of a UX flow such as processing information, the user understands it might take a little time. Under those circumstances, a load time of under 5 seconds is acceptable, but even then, you should take caution. Anything above 8 seconds and you are in very real danger of losing your audience completely.  



Load time
User impression




200 ms
Feels instant


1 s
Feels it is performing smoothly


5 s
Part of user flow


8 s
Lose attention



Remove the tap delay
Mobile browsers often use a 300-350ms delay between the triggering of the touchend and click events. This delay was added so the browser could determine if there was going to be a double-tap triggered or not, since double-tap is a common gesture used to zoom into text. This delay can have the side effect of making interactions feel laggy, and therefore giving the user the impression that the site is slow, even if it’s their own browser causing the problem.
Fortunately there’s a way to remove the delay. Add following in the <head> of your page, and the delay no longer takes effect:
<meta name=""viewport"" content=""width=device-width"">
You can also use touch-action: manipulation in newer browsers to eliminate click delay. For old browsers, FastClick by FT Labs uses touch events to trigger clicks faster and remove the double-tap gesture.
Make use of Skeleton Screens
A skeleton layout is a wireframe version of your app that displays while content is being loaded. This demonstrates to the user that content is about to be loaded, giving the impression that something is happening more quickly than it really is. Consider also using a preloader UI as well, with a text label informing the user that the app is loading. One example would be to pulsate the wireframe content giving the app the feeling that it is alive and loading. This reassures the user that something is happening and helps prevent resubmissions or refreshes of your app. Razvan Caliman created a Codepen example of how to create this effect in purely CSS. 
One thing to consider though, if data doesn’t load then you might need to create a fallback 404 or error page to let the user know what happened.  

Example by Owen-Campbell Moore
Responsive Touch Feedback
Carefully designing the process by which items load is one aspect of increasing the perceived speed of your page, but reassuring the user that an action they have taken is in process is another. At Google we use something called a Ripple, which is is animating dot that expands or ripples in order to confirm to the user that their input has been triggered. This happens immediately, expanding outward from the point of touch. This reaffirms to the user that their input has been received and is being acted on, even before the site has had a chance to process or respond to the action. From the user’s point of view, they’ve tapped and the page has responded immediately, so it feels really quick and satisfying.
You can mimic this same behavior using our Material Design Components Web GitHub repo.

Progress bars
These UI elements have existed for a very long time, but research conducted by Chris Harrison and published in New Scientist found that the style of a progress bar can alter the perception of speed drastically. As a matter of fact, progress bars with ripples that animate towards the left appear like they are loading faster by at least 11% percent. So when including them in your site, take into consideration that ripples and progress bars that pulsate faster as they get to the end will make your sites seem quicker.

    
  
  Faster Progress Bars: Manipulating Perceived Duration with Visual Augmentations
Navigation
The speed with which a user can locate navigational items or call to actions adds to their perceived performance of a site. If the user’s next action is quick to spot on the screen, they don’t spend time hunting around the interface with their eyes and fingers. So no matter how quickly your code runs, hiding items behind a nav bar will make a site feel slower than it actually is. 
Facebook found that switching to using bottom navigation saw an increase in engagement, satisfaction, revenue, speed, and importantly, perception of speed. If the user sees the navigation items they’re looking for quickly, the interaction feels fast. What’s more, end-to-end task completion is quicker too, as the interface not only feels quicker, but actually measures quicker as well. Similar reactions were found with Spotify and Redbooth.
Luke Wroblewski gave a talk last year in Ireland titled “Obvious Always Wins” which he demonstrated through the work he did with Google+. Luke’s message is that by making the core features of your app obvious to your user, you will see engagement go up. This again seems obvious, right? However, it is important to note that adding bottom navigation doesn’t just mean a black bar at the bottom of your screen like some kind of performance magic bullet. The goal is to make the items clear to the user so they know what they need to be doing, and how you achieve that could be different from one interface to the next. Google keeps experimenting with different navigation styles, but finally settled with the below when they conducted user research and testing.

Conclusion
By utilizing a collection of UI patterns and speed optimisation techniques, you can improve not only the actual speed of a site, but the perception of how quickly a user thinks your site is loading. It is critical to remember that users will not always be using your site in a calm and relaxed manner and that even their age can impact how they will use or not use your site. By improving your site’s stability, you increase the likelihood of positive user engagement and task completion.
You can learn more about techniques to hack user perception and improve user speed by taking a look at an E-Book we published with Awwwards.com called Speed Matters: Design for Mobile Performance.",2017,Mustafa Kurtuldu,mustafakurtuldu,2017-12-18T00:00:00+00:00,https://24ways.org/2017/designing-for-mobile-performance/,ux
209,Feeding the Audio Graph,"In 2004, I was given an iPod.
I count this as one of the most intuitive pieces of technology I’ve ever owned.  It wasn’t because of the the snazzy (colour!) menus or circular touchpad.  I loved how smoothly it fitted into my life. I could plug in my headphones and listen to music while I was walking around town.  Then when I got home, I could plug it into an amplifier and carry on listening there.
There was no faff. It didn’t matter if I could find my favourite mix tape, or if my WiFi was flakey - it was all just there.
Nowadays, when I’m trying to pair my phone with some Bluetooth speakers, or can’t find my USB-to-headphone jack, or even access any music because I don’t have cellular reception; I really miss this simplicity.
The Web Audio API
I think the Web Audio API feels kind of like my iPod did.
It’s different from most browser APIs - rather than throwing around data, or updating DOM elements - you plug together a graph of audio nodes, which the browser uses to generate, process, and play sounds.
The thing I like about it is that you can totally plug it into whatever you want, and it’ll mostly just work.
So, let’s get started. First of all we want an audio source.
<audio src=""night-owl.mp3"" controls />

(Song - Night Owl by Broke For Free)
This totally works. However, it’s not using the Web Audio API, so we can’t access or modify the sound it makes.
To hook this up to our audio graph, we can use an AudioSourceNode.  This captures the sound from the element, and lets us connect to other nodes in a graph.
const audioCtx = new AudioContext()

const audio = document.querySelector('audio')
const input = audioCtx.createAudioSourceNode(audio)

input.connect(audioCtx.destination)

Great. We’ve made something that looks and sounds exactly the same as it did before. Go us.
Gain
Let’s plug in a GainNode - this allows you to alter the amplitude (volume) of an an audio stream.
We can hook this node up to an <input> element by setting the gain property of the node.  (The syntax for this is kind of weird because it’s an AudioParam which has options to set values at precise intervals).
const node = audioCtx.createGain()

const input = document.querySelector('input')
input.oninput = () => node.gain.value = parseFloat(input.value)

input.connect(node)
node.connect(audioCtx.destination)

You can now see a range input, which can be dragged to update the state of our graph. This input could be any kind of element, so now you’ll be free to build the volume control of your dreams.
There’s a number of nodes that let you modify/filter an audio stream in more interesting ways.  Head over to the MDN Web Audio page for a list of them.
Analysers
Something else we can add to our graph is an AnalyserNode. This doesn’t modify the audio at all, but allows us to inspect the sounds that are flowing through it. We can put this into our graph between our AudioSourceNode and the GainNode.
const analyser = audioCtx.createAnalyser()

input.connect(analyser)
analyser.connect(gain)
gain.connect(audioCtx.destination)
And now we have an analyser. We can access it from elsewhere to drive any kind of visuals.  For instance, if we wanted to draw lines on a canvas we could totally do that:
const waveform = new Uint8Array(analyser.fftSize)
const frequencies = new Uint8Array(analyser.frequencyBinCount)
const ctx = canvas.getContext('2d')

const loop = () => {
    requestAnimationFrame(loop)
    analyser.getByteTimeDomainData(waveform)
    analyser.getByteFrequencyData(frequencies)

    ctx.beginPath()
    waveform.forEach((f, i) => ctx.lineTo(i, f))
    ctx.lineTo(0,255)
    frequencies.forEach((f, i) => ctx.lineTo(i, 255-f))
    ctx.stroke()
}
loop()

You can see that we have two arrays of data available (I added colours for clarity):

The waveform - the raw samples of the audio being played.
The frequencies - a fourier transform of the audio passing through the node.

What’s cool about this is that you’re not tied to any specific functionality of the Web Audio API.  If it’s possible for you to update something with an array of numbers, then you can just apply it to the output of the analyser node.
For instance, if we wanted to, we could definitely animate a list of emoji in time with our music.
spans.forEach(
  (s, i) => s.style.transform = `scale(${1 + (frequencies[i]/100)})`
)

🔈🎤🎤🎤🎺🎷📯🎶🔊🎸🎺🎤🎸🎼🎷🎺🎻🎸🎻🎺🎸🎶🥁🎶🎵🎵🎷📯🎸🎹🎤🎷🎻🎷🔈🔊📯🎼🎤🎵🎼📯🥁🎻🎻🎤🔉🎵🎹🎸🎷🔉🔈🔉🎷🎶🔈🎸🎸🎻🎤🥁🎼📯🎸🎸🎼🎸🥁🎼🎶🎶🥁🎤🔊🎷🔊🔈🎺🔊🎻🎵🎻🎸🎵🎺🎤🎷🎸🎶🎼📯🔈🎺🎤🎵🎸🎸🔊🎶🎤🥁🎵🎹🎸🔈🎻🔉🥁🔉🎺🔊🎹🥁🎷📯🎷🎷🎤🎸🔉🎹🎷🎸🎺🎼🎤🎼🎶🎷🎤🎷📯📯🎻🎤🎷📯🎹🔈🎵🎹🎼🔊🔉🔉🔈🎶🎸🥁🎺🔈🎷🎵🔉🥁🎷🎹🎷🔊🎤🎤🔊🎤🎤🎹🎸🎹🔉🎷


Generating Audio
So far, we’ve been using the <audio> element as a source of sound.
There’s a few other sources of audio that we can use.  We’ll look at the AudioBufferNode - which allows you to manually generate a sound sample, and then connect it to our graph.
First we have to create an AudioBuffer, which holds our raw data, then we pass that to an AudioBufferNode which we can then treat just like our AudioSource node. This can get a bit boring, so we’ll use a helper method that makes it simpler to generate sounds.
const generator = (audioCtx, target) => (seconds, fn) => {
  const { sampleRate } = audioCtx

  const buffer = audioCtx.createBuffer(
      1, sampleRate * seconds, sampleRate
  )
  const data = buffer.getChannelData(0)

  for (var i = 0; i < data.length; i++) {
    data[i] = fn(i / sampleRate, seconds)
  }

  return () => {
    const source = audioCtx.createBufferSource()
    source.buffer = audioBuffer

    source.connect(target || audioCtx.destination)
    source.start()  
  }
}

const sound = generator(audioCtx, gain)
Our wrapper will let us provide a function that maps time (in seconds) to a sample (between 1 and -1). This generates a waveform, like we saw before with the analyser node.
For example, the following will generate 0.75 seconds of white noise at 20% volume.
const noise = sound(0.75, t => Math.random() * 0.2)

button.onclick = noise

Noise


Now we’ve got a noisy button! Handy.
Rather than having a static set of audio nodes, each time we click the button, we add a new node to our graph. Although this feels inefficient, it’s not actually too bad - the browser can do a good job of cleaning up old nodes once they’ve played.
An interesting property of defining sounds as functions is that we can combine multiple function to generate new sounds. So if we wanted to fade our noise in and out, we could write a higher order function that does that.
const ease = fn => (t, s) =>
  fn(t) * Math.sin((t / s) * Math.PI)

const noise = sound(0.75, ease(t => Math.random() * 0.2))

ease(noise)


And we can do more than just white noise - if we use Math.sin, we can generate some nice pure tones.
// Math.sin with period of 0..1
const wave = v => Math.sin(Math.PI * 2 * v)
const hz = f => t => wave(t * f)

const _440hz = sound(0.75, ease(hz(440)))
const _880hz = sound(0.75, ease(hz(880)))

440Hz
880Hz


We can also make our functions more complex. Below we’re combining several frequencies to make a richer sounding tone.
const harmony = f => [4, 3, 2, 1].reduce(
    (v, h, i) => (sin(f * h) * (i+1) ) + v
)

const a440 = sound(0.75, ease(harmony(440)))

440Hz
880Hz


Cool.
We’re still not using any audio-specific functionality, so we can repurpose anything that does an operation on data. For example, we can use d3.js - usually used for interactive data visualisations - to generate a triangular waveform.
const triangle = d3.scaleLinear()
    .domain([0, .5,  1])
    .range([-1,  1, -1])

const wave = t => triangle(t % 1)

const a440 = sound(0.75, ease(harmony(440)))

440Hz
880Hz


It’s pretty interesting to play around with different functions. I’ve plonked everything in jsbin if you want to have a play yourself.
A departure from best practice
We’ve been generating our audio from scratch, but most of what we’ve looked at can be implemented by a series of native Web Audio nodes. This would be way performant (because it’s not happening on the main thread), and more flexible in some ways (because you can set timings dynamically whilst the note is playing). But we’re going to stay with this approach because it’s fun, and sometimes the fun thing to do might not technically be the best thing to do.
Making a keyboard
Having a button that makes a sound is totally great, but how about lots of buttons that make lots of sounds?  Yup, totally greater-er.
The first thing we need to know is the frequency of each note. I thought this would be awkward because pianos were invented more than 250 years before the Hz unit was defined, so surely there wouldn’t be a simple mapping between the two?
const freq = note => 27.5 * Math.pow(2, (note - 21) / 12)
This equation blows my mind; I’d never really figured how tightly music and maths fit together.  When you see a chord or melody, you can directly map it back to a mathematical pattern.
Our keyboard is actually an SVG picture of a keyboard, so we can traverse the elements of it and map each element to a sound generated by one of the functions that we came up with before.
Array.from(svg.querySelector('rect'))
  .sort((a, b) => + a.x - b.x)
  .forEach((key, i) =>
    key.addEventListener('touchstart',
      sound(0.75, ease(harmony(freq(i + 48))))
    )
  )

rect {stroke: #ddd;}
rect:hover {opacity: 0.8; stroke: #000}

Et voilà. We have a keyboard.
What I like about this is that it’s completely pure - there’s no lookup tables or hardcoded attributes; we’ve just defined a mapping from SVG elements to the sound they should probably make.
Doing better in the future
As I mentioned before, this could be implemented more performantly with Web Audio nodes, or even better - use something like Tone.js to be performant for you.
Web Audio has been around for a while, though we’re getting new challenges with immersive WebXR experiences, where spatial audio becomes really important. There’s also always support and API improvements (if you like AudioBufferNode, you’re going to love AudioWorklet)
Conclusion
And that’s about it. Web Audio isn’t some black box, you can easily link it with whatever framework, or UI that you’ve built (whether you should is an entirely different question).
If anyone ever asks you “could you turn this SVG into a musical instrument?” you don’t have to stare blankly at them any more.
(function(a,c){var b=a.createElement(""script"");if(!(""noModule""in b)&&""on""+c in b){var d=!1;a.addEventListener(c,function(a){if(a.target===b)d=!0;else if(!a.target.hasAttribute(""nomodule"")||!d)return;a.preventDefault()},!0);b.type=""module"";b.src=""."";a.head.appendChild(b);b.remove()}})(document,""beforeload"");",2017,Ben Foxall,benfoxall,2017-12-17T00:00:00+00:00,https://24ways.org/2017/feeding-the-audio-graph/,code
200,Care and Feeding of Burnout,"You’ve been doing too much for too long. And it’s broken you. You’re burned out. You’re done.
Illustration by Kate Holden
Occupational burnout is a long-documented effect of stretching yourself further than the limits of your mental and physical health can carry you. And when it finally catches up with you, it can feel like the end of the world. But things can get better. With focused self care, reworking your priorities and lots of time, you can slog through burnout.
What is burnout? The Tl;dr linkdump tour
In this article, we’ll be looking at what you can do when you’re burned out. We’ll be skipping past a lot of information on what burnout is, what causes it and how it impacts the tech industry. We’re able to skip past this because many technologists have already created valuable content targeted to our industry. The videos and writing below may be helpful for readers who are less familiar with burnout.
A Wikipedia article may be a great starting point for learning about occupational burnout.

  

Understanding burnout: Brandon West
This conference talk by Brandon West covers a lot of burnout 101, from the perspective of a developer relations/community professional.
April Wensel writes about the need for the tech industry to move from the Valley’s burnout culture to a more sustainable model.
Catching Burnout [as] early [as possible]
One of the most challenging things about burnout is that it develops slowly and gradually. Many impacted don’t notice the water warming around them until it’s been brought to a boil, causing a crisis that can’t be overlooked. Catching burnout and taking steps to deal with it as early as possible can help limit the length and severity of your burnout.
Getting in the habit of checking in with yourself regularly about your stress and energy levels can be an effective habit for assessing burnout and for general wellness. The Mayo Clinic recommends asking yourself the following questions to determine if you might be suffering from burnout.

Have you become cynical or critical at work?
Do you drag yourself to work and have trouble getting started once you arrive?
Have you become irritable or impatient with co-workers, customers or clients?
Do you lack the energy to be consistently productive?
Do you lack satisfaction from your achievements?
Do you feel disillusioned about your job?
Are you using food, drugs or alcohol to feel better or to simply not feel?
Have your sleep habits or appetite changed?
Are you troubled by unexplained headaches, backaches or other physical complaints?

According to the Mayo Clinic, answering yes to more than one of these questions can be a sign that you need to take corrective action. We’ll look in more detail about the corrective actions you can take in the rest of this article. 
Do less. Now.
To start getting things back on track, you’ll need to start doing less. Less work, less stress, less everything. Many technologists impacted by burnout have written or spoken on taking months or even years off work to give themselves time to recover. This can be a fantastic route back to wellness for those fortunate enough to have the professional and financial security to allow them to take large stretches of time off work. For the much larger group of burned out workers that need to balance earning a paycheck with their wellness, this can be more challenging.
For those of us who need to stay in the cycle of work to fund our daily needs, finding ways to do less can feel like adding another daunting task to the pile. To properly assess where and how you can cut back on your commitments, you’ll need to find a short stretch of time clear of stressors and responsibilities to take stock of what can be scaled back. A long weekend, weekend or even a few hours of time dedicated to looking only at how you can cut back on work and stress can be an effective way to take stock of your responsibilities.
Make a list of stressors and activities to begin to triage. Anything that would damage or seriously disrupt your life if not attended to (doing your taxes, showing up at work, paying rent) should be marked as essential. Grade other activities in your life, marking the ones that aren’t essential and working to temporarily reduce these or remove them from your life. It can feel difficult to let go of things while recovering from burnout. This process can benefit from a second opinion, if you’re working with a coach, therapist or trusted friend to manage your burnout.
Reducing your workload and stressors can let you begin to recover from burnout. You can reintroduce things back into your schedule and life. Reintroduce stressors and activities back into your life slowly, to minimize risk of relapse. Keeping a journal will let you keep tabs on how different activities are impacting your energy levels and state of mind.
Remove toxicity
Toxic people or settings can drain you faster than overwork alone can. While you work to reduce your workload and stress, coworkers, friends, family or bosses who are toxic influences can act as a multiplier for the stressors that remain. Identifying these people and limiting your interactions with them during your recovery can help you get back on track faster and happier. A journal can be an important tool in tracking how interactions with different people impact your wellness and state of mind. If the toxic presence in your life is someone you can avoid or cut out without penalty, burnout is a great reason to finally replace them with healthier relationships.
If you can’t remove them from your life, minimizing the impact toxic people have on your wellness is vital. Work to identify what aspect of the relationship is draining or damaging and create interventions around damaging interactions. While a chronically complaining coworker’s negativity can be stopped short with setting firm conversational boundaries and redirection, a combative boss can be a harder challenge. Seeking allies and advice can make you feel less alone in your battles and provide healthy emotional support. 
Ask for help
Trying to find your way back to health and wellness after burning out can be a daunting task. Seeking help from health care professionals, trusted peers or both can give you backup on your journey back to feeling better. With symptoms that can mirror those of depression, burnout can be the precursor to a number of mental and physical ailments. Talk to your doctor immediately if you’re experiencing symptoms of depression or any other health concerns.
Being open with your trusted friends about burnout can let you access valuable support and help explain why you may need extra care and consideration while you recover. Many suffering from burnout report finding maintaining relationships a challenge. Letting your loved ones know what you’re going through and why you may be less available invites them to be more understanding of cancelled plans or other issues while you’re recovering. Burnout can impact memory and cognitive function. Letting your support network assist in decision making during burnout can help add perspective to counterbalance these deficits.
Talking to your friends and peers about your health and needs can offer valuable support. But those who are pushed to a mental or physical health crisis by burnout should work with healthcare professionals to plan their recovery. Sufferers of mild to moderate burnout can also benefit from planning their return to wellness with an experienced practitioner. Medical or counseling professionals may prescribe medicines, talk therapy, group sessions or other therapeutic intervention.  
Go easy on yourself
Recovering from burnout is a process that takes energy, time and compassion for yourself. In the same way that toxic people or workplaces can set you back, negative repetitive thoughts will harm your recovery. Recognizing that burnout’s impact on you is a temporary state that isn’t your fault can help you begin to manage your feelings and expectations for yourself. Sufferers often report feeling stupid, lazy or that they lack the skills to do their job. This is natural, as burnout can severely limit your cognitive function, your energy levels and resilience while dramatically increasing your cognitive load. Working with a counselor may help if you’re finding it difficult to be patient with your progress back to health or are troubled by persistent intrusive thoughts.
Burnout can seriously limit the amount of energy you have. Spend as little of the energy you have left beating yourself up as possible. You’re going to be ok. It’s all going to be ok.
This article doesn’t offer one-size-fits all fixes for burnout or overwork, but aims to provide a framework with points to consider that may help shape your wellness. No article can act as a substitute for professionally administered healthcare or robust self care.",2017,Jessica Rose,jessicarose,2017-12-16T00:00:00+00:00,https://24ways.org/2017/care-and-feeding-of-burnout/,process
213,Accessibility Through Semantic HTML,"Working on Better, a tracker blocker, I spend an awful lot of my time with my nose in other people’s page sources. I’m mostly there looking for harmful tracking scripts, but often notice the HTML on some of the world’s most popular sites is in a sad state of neglect.
What does neglected HTML look like? Here’s an example of the markup I found on a news site just yesterday. There’s a bit of text, a few links, and a few images. But mostly it’s div elements.
<div class=""block_wrapper"">
  <div class=""block_content"">
    <div class=""box"">
      <div id=""block1242235"">
        <div class=""column"">
          <div class=""column_content"">
            <a class=""close"" href=""#""><i class=""fa""></i></a>
          </div>
          <div class=""btn account_login""></div>
          Some text <span>more text</span>
        </div>
      </div>
    </div>
  </div>
</div>
divs and spans, why do we use them so much?
While I find tracking scripts completely inexcusable, I do understand why people write HTML like the above. As developers, we like to use divs and spans as they’re generic elements. They come with no associated default browser styles or behaviour except that div displays as a block, and span displays inline. If we make our page up out of divs and spans, we know we’ll have absolute control over styles and behaviour cross-browser, and we won’t need a CSS reset.
Absolute control may seem like an advantage, but there’s a greater benefit to less generic, more semantic elements. Browsers render semantic elements with their own distinct styles and behaviours. For example, button looks and behaves differently from a. And ul is different from ol. These defaults are shortcuts to a more usable and accessible web. They provide consistent and well-tested components for common interactions.
Semantic elements aid usability
A good example of how browser defaults can benefit the usability of an element is in the <select> option menu. In Safari on the desktop, the browser renders <select> as a popover-style menu. On a touchscreen, Safari overlays the same menu over the lower half of the screen as a “picker view.”
Option menu in Safari on macOS.
Option menu picker in Safari on iOS.
The iOS picker is a much better experience than struggling to pick from a complicated interface inside the page. The menu is shown more clearly than in the confined space on the page, which makes the options easier to read. The required swipe and tap gestures are consistent with the rest of the operating system, making the expected interaction easier to understand. The whole menu is scaled up, meaning the gestures don’t need such fine motor control. Good usability is good accessibility.
When we choose to use a div or span over a more semantic HTML element, we’re also doing hard work the browser could be doing for us. We don’t need to tie ourselves in knots making a custom div into a keyboard navigable option menu. Using select passes the bulk of the responsibility over to the browser. 
Letting the browser do most of the work is also more future-friendly. More devices, with different expected interactions, will be released in the future. When that happens, the devices’ browsers can adapt our sites according to those interactions. Then we can spend our time doing something more fun than rewriting cross-browser JavaScript for each new device.
HTML’s impact on accessibility
Assistive technology also uses semantic HTML to understand how best to convey each element to its user.
For screen readers
Semantic HTML gives context to screen readers. Screen readers are a type of assistive technology that reads the content of the screen to the person using it. All sites have a linear page source. Sighted visitors can use visual cues on the page to navigate to their desired content in a non-linear fashion. As screen readers output audio (and sometimes braille), those visual cues aren’t usable in the same way.
Screen readers provide alternative means of navigation, enabling people to jump between different types of content, such as links, forms, headings, lists, and paragraphs. If all our content is marked up using divs and spans, we’re not giving screen readers a chance to index the valuable content.
For keyboard navigation
Keyboard-only navigation is also aided by semantic HTML. Forms, option menus, navigation, video, and audio are particularly hard for people relying on a keyboard to access. For instance, option menus and navigation can be very fiddly if you need to use a mouse to hover a menu open and move to select the desired item at the same time. 
Again, we can leave much of the interaction to the browser through semantic HTML. Semantic form elements can convey if a check box has been checked, or which label is associated with which input field. These default behaviours can make the difference between a person being able to use a form or leaving the site out of frustration.
Did I convince you yet? I hope so. Let’s finish with some easy guidelines to follow.
1. Use the most semantic HTML element for the job
When you reach for a div, first check if there’s a better element to do the job. What is the role of that element? How should a person be interacting with the element?
Are you using class names like nav, header, or main? There are HTML5 elements for those sections! Using specific elements can also make writing CSS simpler, and ensure a consistent design with minimal effort.
2. Separate structure and style
Don’t choose HTML elements based on how they’re styled in your CSS. Nowadays, common practice is to use class names rather than elements for CSS selectors. You’re unlikely to wrap all your page content in an <h1> element because you want all the text to be big and bold. Still, it can be easy to choose an HTML element because it will be the easiest to style. Focusing on content without style will help us choose the most semantic HTML element without that temptation. For example, you could add a class of .btn to a div to make it look like a button. But we all know that only a button will really behave like a button.
3. Use progressive enhancement for enhanced functionality
Airbnb and Groupon recently proved we’re not past the laziness of “this site only works in X browser.” Baffling disregard for the open web aside, making complex interactive experiences work cross-browser and cross-device is not easy. We can use progressive enhancement to layer fancy or unsupported features on top of a baseline “it works” experience. 
We should build the baseline experience on a foundation of accessible, semantic HTML. Then, if you really want to add a specific feature for a proprietary browser, you can layer that on top, without breaking the underlying experience.
4. Test your work
Validators are always valuable for checking the browser will be able to correctly interpret your markup. Document outline checkers can be valuable for testing your structure, but be aware that the HTML5 document outline is not actually implemented in browsers.
Once you’ve got something resembling a web page, test the experience! Ensure that semantic HTML element you chose looks and behaves in a predictable manner consistent with its use across the web. Test cross-browser, test cross-device, and test with assistive technology. Testing with assistive technology is not as expensive as it used to be, you can even use your smartphone for testing on iOS and Android. Your visitors will thank you!
Further reading

Accessibility For Everyone by Laura Kalbag
HTML5 Doctor
HTML5 Accessibility
An overview of HTML5 Semantics
HTML reference on MDN 
Heydon Pickering’s Inclusive Design Checklist
The Paciello Group’s Inclusive Design Principles",2017,Laura Kalbag,laurakalbag,2017-12-15T00:00:00+00:00,https://24ways.org/2017/accessibility-through-semantic-html/,code
205,Why Design Systems Fail,"Design systems are so hot right now, and for good reason. They promote a modular approach to building a product, and ensure organizational unity and stability via reusable code snippets and utility styles. They make prototyping a breeze, and provide a common language for both designers and developers.
A design system is a culmination of several individual components, which can include any or all of the following (and more):

Style guide or visual pattern library
Design tooling (e.g. Sketch Library)
Component library (where the components live in code)
Code usage guidelines and documentation
Design usage documentation
Voice and tone guideline
Animation language guideline

Design systems are standalone (internal or external) products, and have proven to be very effective means of design-driven development. However, in order for a design system to succeed, everyone needs to get on board.
I’d like to go over a few considerations to ensure design system success and what could hinder that success.
Organizational Support
Put simply, any product, including internal products, needs support. Something as cross-functional as a design system, which spans every vertical project team, needs support from the top and bottom levels of your organization. 
What I mean by that is that there needs to be top-level support from project managers up through VP’s to see the value of a design system, to provide resources for its implementation, and advocate for its use company-wide. This is especially important in companies where such systems are being put in place on top of existing, crufty codebases, because it may mean there needs to be some time and effort put in the calendar for refactoring work.
Support from the bottom-up means that designers and engineers of all levels also need to support this system and feel responsibility for it. A design system is an organization’s product, and everyone should feel confident contributing to it. If your design system supports external clients as well (such as contractors), they too can become valuable teammates.
A design system needs support and love to be nurtured and to grow. It also needs investment.
Investment
To have a successful design system, you need to make a continuous effort to invest resources into it. I like to compare this to working out.
You can work out intensely for 3 months and see some gains, but once you stop working out, those will slowly fade away. If you continue to work out, even if its less often than the initial investment, you’ll see yourself maintaining your fitness level at a much higher rate than if you stopped completely. 
If you invest once in a design system (say, 3 months of overhauling it) but neglect to keep it up, you’ll face the same situation. You’ll see immediate impact, but that impact will fade as it gets out of sync with new designs and you’ll end up with strange, floating bits of code that nobody is using. Your engineers will stop using it as the patterns become outdated, and then you’ll find yourself in for another round of large investment (while dreading going through the process since its fallen so far out of shape).

With design systems, small incremental investments over time lead to big gains overall.

With this point, I also want to note that because of how they scale, design systems can really make a large impact across the platform, making it extremely important to really invest in things like accessibility and solid architecture from the start. You don’t want to scale a brittle system that’s not easy to use.
Take care of your design systems, and keep working on them to ensure their effectiveness. One way to ensure this is to have a dedicated team working on this design system, managing tickets and styling updates that trickle out to the rest of your company.
Responsibility
With some kind of team to act as an owner of a design system, whether it be the design team, engineering team, or a new team
made of both designers and engineers (the best option), your company is more likely to keep a relevant, up-to-date system that doesn’t break.
This team is responsible for a few things:

Helping others get set up on the system (support)
Designing and building components (development)
Advocating for overall UI consistency and adherence (evangelism)
Creating a rollout plan and update system (product management)

As you can see, these are a lot of roles, so it helps to have multiple people on this team, at least part of the time, if you can. One thing I’ve found to be effective in the past is to hold office hours for coworkers to book slots within to help them get set up and to answer any questions about using the system. Having an open Slack channel also helps for this sort of thing, as well as for bringing up bugs/issues/ideas and being an channel for announcements like new releases.
Communication
Once you have resources and a plan to invest in a design system, its really important that this person or team acts as a bridge between design and engineering. Continuous communication is really important here, and the way you communicate is even more important.
Remember that nobody wants to be told what to do or prescribed a solution, especially developers, who are used to a lot of autonomy (usually they get to choose their own tools at work). Despite how much control the other engineers have on the process, they need to feel like they have input, and feel heard.
This can be challenging, especially since ultimately, some party needs to be making a final decision on direction and execution. Because it’s a hard balance to strike, having open communication channels and being as transparent as possible as early as possible is a good start.
Buy-in
For all of the reasons we’ve just looked over, good communication is really important for getting buy-in from your users (the engineers and designers), as well as from product management.

Building and maintaining a design system is surprisingly a lot of people-ops work.

To get buy-in where you don’t have a previous concensus that this is the right direction to take, you need to make people want to use your design system. A really good way to get someone to want to use a product is to make it the path of least resistance, to show its value.
Gather examples and usage wins, because showing is much more powerful than telling.
If you can, have developers use your product in a low-stakes situation where it provides clear benefits. Hackathons are a great place to debut your design system. Having a hackathon internally at DigitalOcean was a perfect opportunity to:

Evangelize for the design system
See what people were using the component library for and what they were struggling with (excellent user testing there)
Get user feedback afterward on how to improve it in future iterations
Let people experience the benefits of using it themselves

These kinds of moments, where people explore on their own are where you can really get people on your side and using the design system, because they can get their hands on it and draw their own conclusions (and if they don’t love it — listen to them on how to improve it so that they do). We don’t always get so lucky as to have this sort of instantaneous user feedback from our direct users.
Architecture
I briefly mentioned the scalable nature of design systems. This is exactly why it’s important to develop a solid architecture early on in the process. Build your design system with growth and scalability in mind. What happens if your company acquires a new product? What happens when it develops a new market segment? How can you make sure there’s room for customization and growth?
A few things we’ve found helpful include:
Namespacing
Use namespacing to ensure that the system doesn’t collide with existing styles if applying it to an existing codebase. This means prefixing every element in the system to indicate that this class is a part of the design system. To ensure that you don’t break parts of the existing build (which may have styled base elements), you can namespace the entire system inside of a parent class. Sass makes this easy with its nested structure. 
This kind of namespacing wouldn’t be necessary per se on new projects, but it is definitely useful when integrating new and old styles.
Semantic Versioning
I’ve used Semantic Versioning on all of the design systems I’ve ever worked on. Semantic versioning uses a system of Major.Minor.Patch for any updates. You can then tag released on Github with versioned updates and ensure that someone’s app won’t break unintentionally when there is an update, if they are anchored to a specific version (which they should be).
We also use this semantic versioning as a link with our design system assets at DigitalOcean (i.e. Sketch library) to keep them in sync, with the same version number corresponding to both Sketch and code.
Our design system is served as a node module, but is also provided as a series of built assets using our CDN for quick prototyping and one-off projects. For these built assets, we run a deploy script that automatically creates folders for each release, as well as a latest folder if someone wanted the always-up-to-date version of the design system. 
So, semantic versioning for the system I’m currently building is what links our design system node module assets, sketch library assets, and statically built file assets.
The reason we have so many ways of consuming our design system is to make adoption easier and to reduce friction.
Friction
A while ago, I posed the question of why design systems become outdated and unused, and a major conclusion I drew from the conversation was:

“If it’s harder for people to use than their current system, people just won’t use it”

You have to make your design system the path of least resistance, lowering cognitive overhead of development, not adding to it. This is vital. A design system is intended to make development much more efficient, enforce a consistent style across sites, and allow for the developer to not worry as much about small decisions like naming and HTML semantics. These are already sorted out for them, meaning they can focus on building product.
But if your design system is complicated and over-engineered, they may find it frustrating to use and go back to what they know, even if its not the best solution. If you’re a Sass expert, and base your system on complex mixins and functions, you better hope your user (the developer) is also a Sass expert, or wants to learn. This is often not the case, however. You need to talk to your audience.
With the DigitalOcean design system, we provide a few options:
Option 1
Users can implement the component library into a development environment and use Sass, select just the components they want to include, and extend the system using a hook-based system. This is the most performant and extensible output. Only the components that are called upon are included, and they can be easily extended using mixins.
But as noted earlier, not everyone wants to work this way (including Sass a dependency and potentially needing to set up a build system for it and learn a new syntax). There is also the user who just wants to throw a link onto their page and have it look nice, and thats where our versioned built assets come in.
Option 2
With Option 2, users pull in links that are served via a CDN that contain JS, CSS, and our SVG icon library. The code is a bit bigger than the completely customized version, but often this isn’t the aim when people are using Option 2.
Reducing friction for adoption should be a major goal of your design system rollout.
Conclusion
Having a design system is really beneficial to any product, especially as it grows. In order to have an effective system, it’s important to primarily always keep your user in mind and garner support from your entire company. Once you have support and acceptance, this system will flourish and grow. Make sure someone is responsible for it, and make sure its built with a solid foundation from the start which will be carefully maintained toward the future. Good luck, and happy holidays!",2017,Una Kravets,unakravets,2017-12-14T00:00:00+00:00,https://24ways.org/2017/why-design-systems-fail/,process
206,Getting Hardboiled with CSS Custom Properties,"Custom Properties are a fabulous new feature of CSS and have widespread support in contemporary browsers. But how do we handle browsers without support for CSS Custom Properties? Do we wait until those browsers are lying dead in a ditch before we use them? Do we tool up and prop up our CSS using a post-processor? Or do we get tough? Do we get hardboiled?
Previously only pre-processing tools like LESS and Sass enabled developers to use variables in their stylesheets, but now Custom Properties have brought variables natively to CSS.
How do you write a custom property? It’s hardly a mystery. Simply add two dashes to the start of a style rule. Like this:
--color-text-default : black;
If you’re more the underscore type, try this:
--color_text_default : black;
Hyphens or underscores are allowed in property names, but don’t be a chump and try to use spaces. 
Custom property names are also case-sensitive, so --color-text-default and --Color_Text_Default are two distinct properties.
To use a custom property in your style rules, var() tells a browser to retrieve the value of a property. In the next example, the browser retrieves the black colour from the color-text-default variable and applies it to the body element:
body {
    color : var(--color-text-default); 
}
Like variables in LESS or Sass, CSS Custom Properties mean you don’t have to be a dumb mug and repeat colour, font, or size values multiple times in your stylesheets. Unlike a preprocessor variable though, CSS Custom Properties use the cascade, can be modified by media queries and other state changes, and can also be manipulated by Javascript.
(Serg Hospodarets wrote a fabulous primer on CSS Custom Properties where he dives deeper into the code and possible applications.)
Browser support
Now it’s about this time that people normally mention browser support. So what about support for CSS Custom Properties? Current versions of Chrome, Edge, Firefox, Opera, and Safari are all good. Internet Explorer 11 and before? Opera Mini? Nasty.
Sound familiar?

  Can I Use css-variables? Data on support for the css-variables feature across the major browsers from caniuse.com.

Not to worry, we can manually check for Custom Property support in a browser by using an @support directive, like this:
--color-text-default : black;

body {
    color : black;  
}

@supports ((--foo : bar)) {
    body {
        color : var(--color-text-default); 
    }
}
In that example we first set body element text to black and then override that colour with a Custom Property value when the browser supports our fictitious foo bar variable.
Substitutions
If we reference a variable that hasn’t been defined, that won’t be a problem as browsers are smart enough to ignore the value altogether. If we need a cast iron alibi, use substitutions to specify a fall-back value.
body {
    color : var(--color-text-default, black); 
}
Substitutions are similar to font stacks in that they contain a comma separated list of values. If there’s no value associated with a property, a browser will ignore it and move onto the next value in the list.
Post-processing
Of course we could use a post-processor plugin to turn Custom Properties into plain CSS, but hang on one goddam minute kiddo.
Haven’t we been down this road before? Didn’t we engineer elaborate workarounds to enable us to use ‘advanced’ CSS3 properties like border-radius, CSS columns, and Flexbox in the past? We did what we had to do to get the job done, but came away feeling dirty.
I think there’s a better way, one that allows us to enjoy the benefits of CSS Custom Properties in browsers that support them, while providing an appropriate, but not identical experience, for people who use less capable browsers. Guess what, I’ve been down this road before too. 
2Tone Stuff & Nonsense
When Internet Explorer 6 was the big dumb browser everyone hated, I served two different designs on my website. 
For the modern browsers of the time, mod arrows and targets were everywhere in glorious red, white, and blue, and I implemented all of them using CSS attribute selectors which were considered advanced at the time:
[class=""banner""] {
    background-colour : red; 
}
Internet Explorer 6 ignored any selectors it didn’t understand, so people using that browser saw a simpler black and white, 2Tone-based design that I’d implemented for them using class selectors:
.banner {
    background-colour : black; 
}

[class=""banner""] {
    background-colour : red; 
}

You don’t have to be a detective to find out that most people thought I’d lost my wits, but Microsoft even used my website as a reference when they tested attribute selectors in Internet Explorer 7. They did, as I suggested, “Stomp to da betta browser.”
Dumb browsers look the other way
So how does this approach relate to tackling any lack of support for CSS Custom Properties? How can we take advantage of them without worrying about browsers with no support and having to implement complex workarounds, or spending hours specifying fallbacks that perfectly match our designs?
Turns out, the answer is built into CSS, and always has been, because when browsers don’t know what they’re looking at, they look away. 
All we have to do is first specify values for a simpler design first, and then follow that up with the values in our CSS Custom Properties:
body {
    color : black;
    color : var(--color-text-default, black); 
}
All browsers understand the first value (black,) and if they‘re smart enough to understand the second (var(--color-text-default)), they’ll use it and override the first. If they’re too damn stupid to understand the custom property value, they’ll ignore it. Nobody dies.
Repeat this for every style that contains a variable, baking an alternative, perhaps simpler design into your stylesheets for people who use less capable browsers, just like I did with Stuff & Nonsense.
Conclusion
I doubt that anyone agrees with presenting a design that looks broken or unloved—and I’m not advocating for that—but websites need not look the same in every browser. We can use substitutions to present a simpler design to people using less capable browsers.
The decision when to start using new CSS properties isn‘t always a technical one. Sometimes a change in attitude about browser support is all that’s required. So get tough with dumb browsers and benefit from all the advantages that CSS Custom Properties offer. Get hardboiled.
Resources:

It’s Time To Start Using CSS Custom Properties—Smashing Magazine
Using CSS variables correctly—Mike Riethmuller
Developing Inspired Guides with CSS Custom Properties (variables)—Andy Clarke",2017,Andy Clarke,andyclarke,2017-12-13T00:00:00+00:00,https://24ways.org/2017/getting-hardboiled-with-css-custom-properties/,code
202,Design Systems and CSS Grid,"Recently, my client has been looking at creating a few new marketing pages for their website. They currently have a design system in place but they’re looking to push this forward into 2018 with some small and possibly some larger changes.
To start with we are creating a couple of new marketing pages. As well as making use of existing components within the design systems component library there are a couple of new components. Looking at the first couple of sketch files I felt this would be a great opportunity to use CSS Grid, to me the newer components need to be laid out on that page and grid would help with this perfectly.

As well as this layout of the new components and the text within it, imagery would be used that breaks out of the grid and pushes itself into the spaces where the text is aligned.
The existing grid system
When the site was rebuilt in 2015 the team decided to make use of Sass and Susy, a “lightweight grid-layout engine using Sass”.  It was built separating the grid system from the components that would be laid out on the page with a container, a row, an optional column, and a block.
To make use of the grid system on a page for a component that would take the full width of the row you would have to write something like this:
<div class=""grid-container"">
  <div class=""grid-row"">
    <div class=""grid-column-4"">
      <div class=""grid-block"">
        <!-- component code here -->
      </div>
    </div>
  </div>
</div>
Using a grid system similar to this can easily create quite the tag soup. It could fill the HTML full of divs that may become complex to understand and difficult to edit.
Although there is this reliance on several <div>s to lay out the components on a page it does allow a tidy way to place the component code within that page. It abstracts the layout of the page to its own code, its own system, so the components can ‘fit’ where needed.
The requirements of the new grid system
Moving forward I set myself some goals for what I’d like to have achieved in this new grid system:
It needs to behave like the existing grid systems
We are not ripping up the existing grid system, it would be too much work, for now,  to retrofit all of the existing components to work in a grid that has a different amount of columns, and spacing at various viewport widths.
Allow full-width components
Currently the grid system is a 14 column grid that becomes centred on the page when viewport is wide enough. We have, in the past, written some CSS that would allow for a full-width component, but his had always felt like a hack. We want the option to have a full-width element as part of the new grid system, not something that needs CSS to fight against.
Less of a tag soup
Ideally we want to end up writing less HTML to layout the page. Although the existing system can be quite clear as to what each element is doing, it can also become a little laborious in working out what each grid row or block is doing where.
I would like to move the layout logic to CSS as much as is possible, potentially creating some utility classes or additional ‘layout classes’ for the components.
Easier for people to use and author
With many people using the existing design systems codebase  we need to create a new grid system that is as easy or easier to use than the existing one. I think and hope this would be helped by removing as many <div>s as needed and would require new documentation and examples, and potentially some initial training.
Separating layout from style
There still needs to be a separation of layout from the styles for the component. To allow for the component itself to be placed wherever needed in the page we need to make sure that the CSS for the layout is a separate entity to the CSS for that styling.
With these base requirements I took to CodePen and started working on some throwaway code to get started.
Making the new grid(s)
The Full-Width Grid
To start with I created a grid that had three columns, one for the left, one for the middle, and one for the right. This would give the full-width option to components.
Thankfully, one of Rachel Andrew’s many articles on Grid discussed this exact requirement of the new grid system to break out with Grid.
I took some of the code in the examples and edited to make grid we needed.
.container {
  display: grid;
  grid-template-columns:
    [full-start]
      minmax(.75em, 1fr)
        [main-start]
          minmax(0, 1008px)
        [main-end]
      minmax(.75em, 1fr)
    [full-end];
}
We are declaring a grid, we have four grid column lines which we name and we define how the three columns they create react to the viewport width. We have a left and right column that have a minimum of 12px, and a central column with a maximum width of 1008px.
Both left and right columns fill up any additional space if the viewport is wider that 1032px wide. We are also not declaring any gutters to this grid, the left and right columns would act as gutters at smaller viewports.
At this point I noticed that older versions of Sass cannot parse the brackets in this code. To combat this I used Sass’ unquote method  to wrap around the value of the grid-template-column.
.container {
  display: grid;
  grid-template-columns:
  unquote(""
    [full-start]
      minmax(.75em, 1fr)
        [main-start]
          minmax(0, 1008px)
        [main-end]
      minmax(.75em, 1fr)
    [full-end]
  "");
}
The existing codebase makes use of Sass variables, mixins and functions so to remove that would be a problem, but luckily the version of Sass used is up-to-date (note: example CodePens will be using CSS).
The initial full-width grid displays on a webpage as below:

The 14 column grid
I decided to work out the 14 column grid as a separate prototype before working out how it would fit within the full-width grid. This grid is very similar to the 12 column grids that have been used in web design. Here we need 14 columns with a gutter between each one.
Along with the many other resources on Grid, Mozilla’s MDN site had a page on common layouts using CSS Grid. This gave me the perfect CSS I needed to create my grid and I edited it as required:
.inner {
  display: grid;
  grid-template-columns: repeat(14, [col-start] 1fr);
  grid-gap: .75em;
}
We, again, are declaring a grid, and we are splitting up the available space by creating 14 columns with 1 fr-unit and giving each one a starting line named col-start.
This grid would display on web page as below:

Bringing the grids together
Now that we have got the two grids we need to help fulfil our requirements we need to put them together so that they are actually we we need.
The subgrid
There is no subgrid in CSS, yet. To workaround this for the new grid system we could nest the 14 column grid inside the full-width grid.
In the HTML we nest the 14 column inner grid inside the full-width container.
<div class=""container"">
  <div class=""inner"">
  </div>
</div>
So that the inner knows where to be laid out within the container we tell it what column to start and end with, with this code it would be the start and end of the main column.
.inner {
  display: grid;
  grid-column: main-start / main-end;
  grid-template-columns: repeat(14, [col-start] 1fr);
  grid-gap: .75em;
}
The CSS for the container remains unchanged.

This works, but we have added another div to our HTML. One of our requirements is to try and remove the potential for tag soup.
The faux subgrid subgrid
I wanted to see if it would be possible to place the CSS for the 14 column grid within the CSS for the full-width grid. I replaced the CSS for the main grid and added the grid-column-gap to the .container.
.container {
  display: grid;
  grid-gap: .75em;
  grid-template-columns:
    [full-start]
      minmax(.75em, 1fr)
        [main-start]
          repeat(14, [col-start] 1fr)
        [main-end]
      minmax(.75em, 1fr)
    [full-end];
}
What this gave me was a 16 column grid. I was unable to find a way to tell the main grid, the grid betwixt main-start and main-end to be a maximum of 1008px as required.

I trawled the internet to find if it was possible to create our main requirement, a 14 column grid which also allows for full-width components. I found that we could not reverse minmax to minmax(1fr, 72px) as 1fr is not allowed as a minimum if there is a maximum. I tried working out if we could make the min larger than its max but in minmax it would be ignored.
I was struggling, I was hoping for a cleaner version of the grid system we currently use but getting to the point where needing that extra <div> would be a necessity.
At 3 in the morning, when I was failing to get to sleep, my mind happened upon an question: “Could you use calc?”
At some point I drifted back to sleep so the next day I set upon seeing if this was possible. I knew that the maximum width of the central grid needed to be 1008px. The left and right columns needed to be however many pixels were left in the viewport divided by 2. In CSS it looked like I would need to use calc twice. The first time to takeaway 1008px from 100% of the viewport width and the second to divide that result by 2.
calc(calc(100% - 1008px) / 2)
The CSS above was part of the value that I would need to include in the declaration for the grid.
.container {
  display: grid;
  grid-gap: .75em;
  grid-template-columns:
    [full-start]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
        [main-start]
          repeat(14, [col-start] 1fr)
        [main-end]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
    [full-end];
}
We have created the grid required. A full-width grid, with a central 14 column grid, using fewer <div> elements.

See the Pen Design Systems and CSS Grid, 6 by Stuart Robson (@sturobson) on CodePen.

Success!
Progressive enhancement
Now that we have created the grid system required we need to back-track a little.
Not all browsers support Grid, over the last 9 months or so this has gotten a lot better. However there will still be browsers that visit that potentially won’t have support. The effort required to make the grid system fall back for these browsers depends on your product or sites browser support.

To determine if we will be using Grid or not for a browser we will make use of  feature queries. This would mean that any version of Internet Explorer will not get Grid, as well as some mobile browsers and older versions of other browsers.
@supports (display: grid) {
 /* Styles for browsers that support Grid */
}
If a browser does not pass the requirements for @supports we will fallback to using flexbox where possible, and if that is not supported we are happy for the page to be laid out in one column.
A website doesn’t have to look the same in every browser after all.
A responsive grid
We started with the big picture, how the grid would be at a large viewport and the grid system we have created gets a little silly when the viewport gets smaller.
At smaller viewports we have a single column layout where every item of content, every component stacks atop each other. We don’t start to define a grid before we the viewport gets to 700px wide. At this point we have an 8 column grid and if the viewport gets to 1100px or wider  we have our 14 column grid.
/*
 * to start with there is no 'grid' just a single column
 */
.container {
  padding: 0 .75em;
}

/*
 * when we get to 700px we create an 8 column grid with
 * a left and right area to breakout of the grid.
 */
@media (min-width: 700px) {
  .container {
    display: grid;
    grid-gap: .75em;
    grid-template-columns:
      [full-start]
        minmax(calc(calc(100% - 1008px) / 2), 1fr)
          [main-start]
            repeat(8, [col-start] 1fr)
          [main-end]
        minmax(calc(calc(100% - 1008px) / 2), 1fr)
      [full-end];
    padding: 0;
  }
}

/*
 * when we get to 1100px we create an 14 column grid with
 * a left and right area to breakout of the grid.
 */
@media (min-width: 1100px) {
  .container {
    grid-template-columns:
    [full-start]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
        [main-start]
          repeat(14, [col-start] 1fr)
        [main-end]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
    [full-end];
  }
}
Being explicit in creating this there is some repetition that we could avoid, we will define the number of columns for the inner grid by using a Sass variable or CSS custom properties (more commonly termed as CSS variables).
Let’s use CSS custom properties. We need to declare the variable first by adding it to our stylesheet.
:root {
  --inner-grid-columns: 8;
}
We then need to edit a few more lines. First make use of the variable for this line.
repeat(8, [col-start] 1fr)
/* replace with */
repeat(var(--inner-grid-columns), [col-start] 1fr)
Then at the 1100px breakpoint we would only need to change the value of the —inner-grid-columns value.
@media (min-width: 1100px) {
  .container {
    grid-template-columns:
    [full-start]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
        [main-start]
          repeat(14, [col-start] 1fr)
        [main-end]
      minmax(calc(calc(100% - 1008px) / 2), 1fr)
    [full-end];
  }
}
/* replace with */
@media (min-width: 1100px) {
  .container {
    --inner-grid-columns: 14;
  }
}
See the Pen Design Systems and CSS Grid, 8 by Stuart Robson (@sturobson) on CodePen.

The final grid system
We have finally created our new grid for the design system. It stays true to the existing grid in place, adds the ability to break-out of the grid, removes a <div> that could have been needed for the nested 14 column grid.
We can move on to the new component.
Creating a new component
Back to the new components we are needing to create.

To me there are two components one of which is a slight variant of the first. This component contains a title, subtitle, a paragraph (potentially paragraphs) of content, a list, and a call to action.
To start with we should write the HTML for the component, something like this:
<article class=""features"">
  <h3 class=""features__title""></h3>
  <p class=""features__subtitle""></p>
  <div class=""features__content"">
    <p class=""features__paragraph""></p>
  </div>
  <ul class=""features__list"">
    <li></li>
    <li></li>
  </ul>
  <a href="""" class=""features__button""></a>
</article>
To place the component on the existing grid is fine, but as child elements are not affected by the container grid we need to define another grid for the features component.
As the grid doesn’t get invoked until 700px it is possible to negate the need for a media query.
.features {
  grid-column: col-start 1 / span 6;
}

@supports (display: grid) {
  @media (min-width: 1100px) {
    .features {
      grid-column-end: 9;
    }
  }
}
We can also avoid duplication of declarations by making use of the grid-column shorthand and longhand. We need to write a little more CSS for the variant component, the one that will sit on the right side of the page too.
.features:nth-of-type(even) {
  grid-column-start: 4;
  grid-row: 2;
}

@supports (display: grid) {
  @media (min-width: 1100px) {
    .features:nth-of-type(even) {
      grid-column-start: 9;
      grid-column-end: 16;
    }
  }
}
We cannot place the items within features on the container grid as they are not direct children. To make this work we have to define a grid for the features component.
We can do this by defining the grid at the first breakpoint of 700px making use of CSS custom properties again to define how many columns there will need to be.
.features {
  grid-column: col-start 1 / span 6;
  --features-grid-columns: 5;
}

@supports (display: grid) {
  @media (min-width: 700px) {
    .features {
      display: grid;
    grid-gap: .75em;
      grid-template-columns: repeat(var(--features-grid-columns), [col-start] 1fr);
    }
  }
}

@supports (display: grid) {
  @media (min-width: 1100px) {
    .features {
      grid-column-end: 9;
      --features-grid-columns: 7;
    }
  }
}
See the Pen Design Systems and CSS Grid, 10 by Stuart Robson (@sturobson) on CodePen.

Laying out the parts
Looking at the spec and reading several articles I feel there are two ways that I could layout the text of this component on the grid.
We could use the grid-column shorthand that incorporates grid-column-start and grid-column-end or we can make use of grid-template-areas.
grid-template-areas allow for a nice visual way of representing how the parts of the component would be laid out. We can take the the mock of the features on the grid and represent them in text in our CSS.

Within the .features  rule we can add the relevant grid-template-areas value to represent the above.
.features {
  display: grid;
  grid-template-columns: repeat(var(--features-grid-columns), [col-start] 1fr);
  grid-template-areas:
   "". title     title     title     title     title    title""
   "". subtitle  subtitle  subtitle  subtitle  subtitle .    ""
   "". content   content   content   content   .        .    ""
   "". list      list      list      .         .        .    ""
   "". .         .         .         link      link     link "";
}

In order to make the variant of the component we would have to create the grid-template-areas for that component too.
We then need to tell each element of the component in what grid-area it should be placed within the grid.
.features__title { grid-area: title; }
.features__subtitle { grid-area: subtitle; }
.features__content { grid-area: content; }
.features__list { grid-area: list; }
.features__link { grid-area: link; }
See the Pen Design Systems and CSS Grid, 12 by Stuart Robson (@sturobson) on CodePen.

The other way would be to use the grid-column shorthand and the grid-column-start and grid-column-end we have used previously.
.features .features__title {
  grid-column: col-start 2 / span 6;
}
.features .features__subtitle {
  grid-column: col-start 2 / span 5;
}
.features .features__content {
  grid-column: col-start 2 / span 4;
}
.features .features__list {
  grid-column: col-start 2 / span 4;
}
.features .features__link {
  grid-column: col-start 5 / span 3;
}
For the variant of the component we can use the grid-column-start property as it will inherit the span defined in the grid-column shorthand.
.features:nth-of-type(even) .features__title {
  grid-column-start: col-start 1;
}
.features:nth-of-type(even) .features__subtitle {
  grid-column-start: col-start 1;
}
.features:nth-of-type(even) .features__content {
  grid-column-start: col-start 3;
}
.features:nth-of-type(even) .features__list {
  grid-column-start: col-start 3;
}
.features:nth-of-type(even) .features__link {
  grid-column-start: col-start 1;
}
See the Pen Design Systems and CSS Grid, 14 by Stuart Robson (@sturobson) on CodePen.

I think, for now, we will go with using grid-column properties rather than grid-template-areas. The repetition needed for creating the variant feels too much where we can change the grid-column-start instead, keeping the components elements layout properties tied a little closer to the elements rather than the grid.
Some additional decisions
The current component library has existing styles for titles, subtitles, lists, paragraphs of text and calls to action. These are name-spaced so that they shouldn’t clash with any other components. Looking forward there will be a chance that other products adopt the component library, but they may bring their own styles for titles, subtitles, etc.
One way that we could write our code now for that near future possibility is to make sure our classes are working hard. Using class-attribute selectors we can target part of the class attributes that we know the elements in the component will have using *=.
.features [class*=""title""]  {
  grid-column: col-start 2 / span 6;
}
.features [class*=""subtitle""] {
  grid-column: col-start 2 / span 5;
}
.features [class*=""content""] {
  grid-column: col-start 2 / span 4;
}
.features [class*=""list""] {
  grid-column: col-start 2 / span 4;
}
.features [class*=""link""]  {
  grid-column: col-start 5 / span 3;
}
See the Pen Design Systems and CSS Grid, 15 by Stuart Robson (@sturobson) on CodePen.

Although the component we have created have a title, subtitle, paragraphs, a list, and a call to action there may be a time where one ore more of these is not required or available. One thing I found out is that if the element doesn’t exist then grid will not create space for it. This may be obvious, but it can be really helpful in making a nice malleable component.
We have only looked at columns, as existing components have their own spacing for the vertical rhythm of the page we don’t really want to have them take up equal space in the component and just take up the space as needed. We can do this by adding grid-auto-rows: min-content; to our .features. This is useful if you also need your component to take up a height that is more than the component itself.
The grid of the future
From prototyping this new grid and components in CSS Grid, I’ve found it a fantastic way to reimagine how we can create a layout or grid system for our sites. It gives us options to create the same layouts in differing ways that could suit a project and its needs.
It allows us to carry on – if we choose to – using a <div>-based grid but swapping out floats for CSS Grid or to tie it to our components so they have specific places to go depending on what component is being used. Or we could have several ‘grid components’ in our design system that we could use to layout various components throughout a page.
If you find yourself tasked with creating some new components for your design system try it. If you are starting from scratch I believe you really should start with CSS Grid for your layout.
It really feels like the possibilities are endless in terms of layout for the web.
Resources
Here are just a few resources I have pawed over these last few weeks whilst getting acquainted with CSS Grid.

A collection of CodePens from this article
Grid by Example from Rachel Andrew
A Complete Guide to CSS Grid on Codrops from Hui Jing Chen
Rachel Andrew’s Blog Archive tagged: cssgrid
CSS Grid Layout Examples
MDN’s CSS Grid Layout
A Complete Guide to Grid from CSS-Tricks
CSS Grid Layout Module Level 1 Specification",2017,Stuart Robson,stuartrobson,2017-12-12T00:00:00+00:00,https://24ways.org/2017/design-systems-and-css-grid/,code
215,Teach the CLI to Talk Back,"The CLI is a daunting tool. It’s quick, powerful, but it’s also incredibly easy to screw things up in – either with a mistyped command, or a correctly typed command used at the wrong moment. This puts a lot of people off using it, but it doesn’t have to be this way.
If you’ve ever interacted with Slack’s Slackbot to set a reminder or ask a question, you’re basically using a command line interface, but it feels more like having a conversation. (My favourite Slack app is Lunch Train which helps with the thankless task of herding colleagues to a particular lunch venue on time.)
Same goes with voice-operated assistants like Alexa, Siri and Google Home. There are even games, like Lifeline, where you interact with a stranded astronaut via pseudo SMS, and KOMRAD where you chat with a Soviet AI.
I’m not aiming to build an AI here – my aspirations are a little more down to earth. What I’d like is to make the CLI a friendlier, more forgiving, and more intuitive tool for new or reluctant users. I want to teach it to talk back.
Interactive command lines in the wild
If you’ve used dev tools in the command line, you’ve probably already used an interactive prompt – something that asks you questions and responds based on your answers. Here are some examples:
Yeoman
If you have Yeoman globally installed, running yo will start a command prompt.

The prompt asks you what you’d like to do, and gives you options with how to proceed. Seasoned users will run specific commands for these options rather than go through this prompt, but it’s a nice way to start someone off with using the tool.
npm
If you’re a Node.js developer, you’re probably familiar with typing npm init to initialise a project. This brings up prompts that will populate a package.json manifest file for that project.

The alternative would be to expect the user to craft their own package.json, which is more error-prone since it’s in JSON format, so something as trivial as an extraneous comma can throw an error.
Snyk
Snyk is a dev tool that checks for known vulnerabilities in your dependencies. Running snyk wizard in the CLI brings up a list of all the known vulnerabilities, and gives you options on how to deal with it – such as patching the issue, applying a fix by upgrading the problematic dependency, or ignoring the issue (you are then prompted for a reason).

These decisions get mapped to the manifest and a .snyk file, and committed into the repo so that the settings are the same for everyone who uses that project.
I work at Snyk, and running the wizard is what made me think about building my own personal assistant in the command line to help me with some boring, repetitive tasks.
Writing your own
Something I do a lot is add bookmarks to styleguides.io – I pull down the entire repo, copy and paste a template YAML file, and edit to contents. Sometimes I get it wrong and break the site. So I’ve been putting together a tool to help me add bookmarks.
It’s called bookmarkbot – it’s a personal assistant squirrel called Mark who will collect and bury your bookmarks for safekeeping.*

*Fortunately, this metaphor also gives me a charming excuse for any situation where bookmarks sometimes get lost – it’s not my poorly-written code, honest, it’s just being realistic because sometimes squirrels forget where they buried things!
When you run bookmarkbot, it will ask you for some information, and save that information as a Markdown file in YAML format.
For this demo, I’m going to use a Node.js package called inquirer, which is a well supported tool for creating command line prompts. I like it because it has a bunch of different question types; from input, which asks for some text back, confirm which expects a yes/no response, or a list which gives you a set of options to choose from. You can even nest questions, Choose Your Own Adventure style.
Prerequisites

Node.js
npm
RubyGems (Only if you want to go as far as serving a static site for your bookmarks, and you want to use Jekyll for it)

Disclaimer
Bear in mind that this is a really simplified walkthrough. It doesn’t have any error states, and it doesn’t handle the situation where we save a file with the same name. But it gets you in a good place to start building out your tool.
Let’s go!
Create a new folder wherever you keep your projects, and give it an awesome name (I’ve called mine bookmarks and put it in the Sites directory because I’m unimaginative). Now cd to that directory. 
cd Sites/bookmarks
Let’s use that example I gave earlier, the trusty npm init.
npm init
Pop in the information you’d like to provide, or hit ENTER to skip through and save the defaults. Your directory should now have a package.json file in it. Now let’s install some of the dependencies we’ll need.
npm install --save inquirer
npm install --save slugify
Next, add the following snippet to your package.json to tell it to run this file when you run npm start.
""scripts"": {
  …
  ""start"": ""node index.js""
}
That index.js file doesn’t exist yet, so let’s create it in the root of our folder, and add the following:
// Packages we need
var fs = require('fs'); // Creates our file (part of Node.js so doesn't need installing)
var inquirer = require('inquirer'); // The engine for our questions prompt
var slugify = require('slugify'); // Will turn a string into a usable filename

// The questions
var questions = [
  {
    type: 'input',
    name: 'name',
    message: 'What is your name?',
  },
];

// The questions prompt
function askQuestions() {

  // Ask questions
  inquirer.prompt(questions).then(answers => {

    // Things we'll need to generate the output
    var name = answers.name;

    // Finished asking questions, show the output
    console.log('Hello ' + name + '!');

  });

}

// Kick off the questions prompt
askQuestions();
This is just some barebones where we’re including the inquirer package we installed earlier. I’ve stored the questions in a variable, and the askQuestions function will prompt the user for their name, and then print “Hello <your name>” in the console.
Enough setup, let’s see some magic. Save the file, go back to the command line and run npm start.

Extending what we’ve learnt
At the moment, we’re just saving a name to a file, which isn’t really achieving our goal of saving bookmarks. We don’t want our tool to forget our information every time we talk to it – we need to save it somewhere. So I’m going to add a little function to write the output to a file.
Saving to a file
Create a folder in your project’s directory called _bookmarks. This is where the bookmarks will be saved.
I’ve replaced my questions array, and instead of asking for a name, I’ve extended out the questions, asking to be provided with a link and title (as a regular input type), a list of tags (using inquirer’s checkbox type), and finally a description, again, using the input type.
So this is how my code looks now:
// Packages we need
var fs = require('fs'); // Creates our file
var inquirer = require('inquirer'); // The engine for our questions prompt
var slugify = require('slugify'); // Will turn a string into a usable filename

// The questions
var questions = [
  {
    type: 'input',
    name: 'link',
    message: 'What is the url?',
  },
  {
    type: 'input',
    name: 'title',
    message: 'What is the title?',
  },
  {
    type: 'checkbox',
    name: 'tags',
    message: 'Would you like me to add any tags?',
    choices: [
      { name: 'frontend' },
      { name: 'backend' },
      { name: 'security' },
      { name: 'design' },
      { name: 'process' },
      { name: 'business' },
    ],
  },
  {
    type: 'input',
    name: 'description',
    message: 'How about a description?',
  },
];

// The questions prompt
function askQuestions() {

  // Say hello
  console.log('🐿  Oh, hello! Found something you want me to bookmark?\n');

  // Ask questions
  inquirer.prompt(questions).then((answers) => {

    // Things we'll need to generate the output
    var title = answers.title;
    var link = answers.link;
    var tags = answers.tags + '';
    var description = answers.description;
    var output = '---\n' +
                 'title: ""' + title + '""\n' +
                 'link: ""' + link + '""\n' +
                 'tags: [' + tags + ']\n' +
                 '---\n' + description + '\n';

    // Finished asking questions, show the output
    console.log('\n🐿  All done! Here is what I\'ve written down:\n');
    console.log(output);

    // Things we'll need to generate the filename
    var slug = slugify(title);
    var filename = '_bookmarks/' + slug + '.md';

    // Write the file
    fs.writeFile(filename, output, function () {
      console.log('\n🐿  Great! I have saved your bookmark to ' + filename);
    });

  });

}

// Kick off the questions prompt
askQuestions();
The output is formatted into YAML metadata as a Markdown file, which will allow us to turn it into a static HTML file using a build tool later. Run npm start again and have a look at the file it outputs.

Getting confirmation
Before the user makes critical changes, it’s good to verify those changes first. We’re going to add a confirmation step to our tool, before writing the file. More seasoned CLI users may favour speed over a “hey, can you wait a sec and just check this is all ok” step, but I always think it’s worth adding one so you can occasionally save someone’s butt.
So, underneath our questions array, let’s add a confirmation array.
// Packages we need
…
// The questions
…

// Confirmation questions
var confirm = [
  {
    type: 'confirm',
    name: 'confirm',
    message: 'Does this look good?',
  },
];

// The questions prompt
…

As we’re adding the confirm step before the file gets written, we’ll need to add the following inside the askQuestions function:
// The questions prompt
function askQuestions() {
  // Say hello
  …
  // Ask questions
  inquirer.prompt(questions).then((answers) => {
    …
    // Things we'll need to generate the output
    …
    // Finished asking questions, show the output
    …

    // Confirm output is correct
    inquirer.prompt(confirm).then(answers => {

      // Things we'll need to generate the filename
      var slug = slugify(title);
      var filename = '_bookmarks/' + slug + '.md';

      if (answers.confirm) {
        // Save output into file
        fs.writeFile(filename, output, function () {
          console.log('\n🐿  Great! I have saved your bookmark to ' +
          filename);
        });
      } else {
        // Ask the questions again
        console.log('\n🐿  Oops, let\'s try again!\n');
        askQuestions();
      }

    });

  });
}

// Kick off the questions prompt
askQuestions();
Now run npm start and give it a go!

Typing y will write the file, and n will take you back to the start. Ideally, I’d store the answers already given as defaults so the user doesn’t have to start from scratch, but I want to keep this demo simple.
Serving the files
Now that your bookmarking tool is successfully saving formatted Markdown files to a folder, the next step is to serve those files in a way that lets you share them online. The easiest way to do this is to use a static-site generator to convert your YAML files into HTML, and pop them all on one page. Now, you’ve got a few options here and I don’t want to force you down any particular path, as there are plenty out there – it’s just a case of using the one you’re most comfortable with.
I personally favour Jekyll because of its tight integration with GitHub Pages – I don’t want to mess around with hosting and deployment, so it’s really handy to have my bookmarks publish themselves on my site as soon as I commit and push them using Git.
I’ll give you a very brief run-through of how I’m doing this with bookmarkbot, but I recommend you read my Get Started With GitHub Pages (Plus Bonus Jekyll) guide if you’re unfamiliar with them, because I’ll be glossing over some bits that are already covered in there.
Setting up a build tool
If you haven’t already, install Jekyll and Bundler globally through RubyGems. Jekyll is our static-site generator, and Bundler is what we use to install Ruby dependencies.
gem install jekyll bundler
In my project folder, I’m going to run the following which will install the Jekyll files we’ll need to build our listing page. I’m using --force, otherwise it will complain that the directory isn’t empty.
jekyll new . --force
If you check your project folder, you’ll see a bunch of new files. Now run the following to start the server:
bundle exec jekyll serve
This will build a new directory called _site. This is where your static HTML files have been generated. Don’t touch anything in this folder because it will get overwritten the next time you build.
Now that serve is running, go to http://127.0.0.1:4000/ and you’ll see the default Jekyll page and know that things are set up right. Now, instead, we want to see our list of bookmarks that are saved in the _bookmarks directory (make sure you’ve got a few saved). So let’s get that set up next.
Open up the _config.yml file that Jekyll added earlier. In here, we’re going to tell it about our bookmarks. Replace everything in your _config.yml file with the following:
title: My Bookmarks
description: These are some of my favourite articles about the web.
markdown: kramdown
baseurl: /bookmarks # This needs to be the same name as whatever you call your repo on GitHub.
collections:
  - bookmarks
This will make Jekyll aware of our _bookmarks folder so that we can call it later. Next, create a new directory and file at _layouts/home.html and paste in the following.
<!doctype html>
<html lang=""en"">
<head>
  <meta charset=""UTF-8"" />
  <title>{{site.title}}</title>
  <meta name=""description"" content=""{{site.description}}"">
</head>

<body>

  <h1>{{site.title}}</h1>
  <p>{{site.description}}</p>

  <ul>
    {% for bookmark in site.bookmarks %}
    <li>
      <a href=""{{bookmark.link}}"">
        <h2>{{bookmark.title}}</h2>
      </a>
      {{bookmark.content}}
      {% if bookmark.tags %}
      <ul>
        {% for tags in bookmark.tags %}<li>{{tags}}</li>{% endfor %}
      </ul>
      {% endif %}
    </li>
    {% endfor %}
  </ul>

</body>

</html>
Restart Jekyll for your config changes to kick in, and go to the url it provides you (probably http://127.0.0.1:4000/bookmarks, unless you gave something different as your baseurl).

It’s a decent start – there’s a lot more we can do in this area but now we’ve got a nice list of all our bookmarks, let’s get it online!
If you want to use GitHub Pages to host your files, your first step is to push your project to GitHub. Go to your repository and click “settings”. Scroll down to the section labelled “GitHub Pages”, and from here you can enable it. Select your master branch, and it will provide you with a url to view your published pages.

What next?
Now that you’ve got a framework in place for publishing bookmarks, you can really go to town on your listing page and make it your own. First thing you’ll probably want to do is add some CSS, then when you’ve added a bunch of bookmarks, you’ll probably want to have some filtering in place for the tags, perhaps extend the types of questions that you ask to include an image (if you’re feeling extra-fancy, you could just ask for a url and pull in metadata from the site itself). Maybe you’ve got an idea that doesn’t involve bookmarks at all.
You could use what you’ve learnt to build a place where you can share quotes, a list of your favourite restaurants, or even Christmas gift ideas.
Here’s one I made earlier

My demo, bookmarkbot, is on GitHub, and I’ve reused a lot of the code from styleguides.io. Feel free to grab bits of code from there, and do share what you end up making!",2017,Anna Debenham,annadebenham,2017-12-11T00:00:00+00:00,https://24ways.org/2017/teach-the-cli-to-talk-back/,code
214,Christmas Gifts for Your Future Self: Testing the Web Platform,"In the last year I became a CSS specification editor, on a mission to revitalise CSS Multi-column layout. This has involved learning about many things, one of which has been the Web Platform Tests project. In this article, I’m going to share what I’ve learned about testing the web platform. I’m also going to explain why I think you might want to get involved too.
Why test?
At one time or another it is likely that you have been frustrated by an issue where you wrote some valid CSS, and one browser did one thing with it and another something else entirely. Experiences like this make many web developers feel that browser vendors don’t work together, or they are actively doing things in a different way to one another to the detriment of those of us who use the platform. You’ll be glad to know that isn’t the case, and that the people who work on browsers want things to be consistent just as much as we do. It turns out however that interoperability, which is the official term for “works in all browsers”, is hard.
Thanks to web-platform-tests, a test from another browser vendor just found genuine bug in our code before we shipped 😻— Brian Birtles (@brianskold) February 10, 2017

In order for W3C Specifications to move on to become W3C Recommendations we need to have interoperable implementations.

6.2.4 Implementation Experience
Implementation experience is required to show that a specification is sufficiently clear, complete, and relevant to market needs, to ensure that independent interoperable implementations of each feature of the specification will be realized. While no exhaustive list of requirements is provided here, when assessing that there is adequate implementation experience the Director will consider (though not be limited to):
is each feature of the current specification implemented, and how is this demonstrated?
are there independent interoperable implementations of the current specification?
are there implementations created by people other than the authors of the specification?
are implementations publicly deployed?
is there implementation experience at all levels of the specification’s ecosystem (authoring, consuming, publishing…)?
are there reports of difficulties or problems with implementation?
https://www.w3.org/2017/Process-20170301/#transition-reqs

We all want interoperability, achieving interoperability is part of the standards process. The next question is, how do we make sure that we get it?
Unimplemented vs uninteroperable implementations
Before looking at how we can try to improve interoperability, I’d like to look at the reasons we don’t always meet that aim. There are a couple of reasons why browser X is not doing the same thing as browser Y.
The first reason is that browser X has not implemented that feature yet. Relatively small teams of people work on browser engines, and their resources are spread as thinly as those of any company. Behind those browsers are business or organisational goals which may not match our desire for a shiny feature to be made available. There are ways in which we as the web community can help gently encourage implementations - by requesting the feature, by using it so it shows up in usage reports, or writing about it to show interest. However, there will always be some degree of lag based on priorities.
A browser not supporting a feature at all, is reasonably easy to deal with these days. We can test for support with Feature Queries, and create sensible fallbacks. What is harder to deal with is when a feature is implemented in different ways by different browsers. In that situation you use the feature, perhaps referring to the specification to ensure that you are writing your CSS correctly. It looks exactly as you expect in one browser and it’s all broken when you test in another.
A frequent cause of this kind of issue is that the specification is not well defined in a particular area or that the specification has changed since one or other browser implemented it. CSS specifications are not developed in a darkened room, then presented to browser vendors to implement as a completed document. It would be nice if it worked like that, however the web platform is a gnarly thing. Before we can be sure that a specification is correct, it needs implementing in order that we can get the interoperable implementations I described earlier. A circular process has to happen. Specifications have to be written, browsers have to implement and find the problems, and then the specification has to be revised.
Many people reading this will be familiar with how flexbox changed three times in browsers, leaving us with a mess of incompatibilities and the need to use at least two versions of the spec. This story was an example of this circular process, in this case the specification was flagged as experimental using vendor prefixes. We had become used to using vendor prefixes in production and early adopters of flexbox were bitten by this. Today, specifications are developed behind experimental flags as we saw with CSS Grid Layout. Yet there has to come a time when implementations ship, and remove those flags, and it may be that knowingly or unknowingly some interop issues slip through.
You will know these interop issues as “browser bugs”, perhaps you have even reported one (thank you!) and none of us want them, so how do we make the platform as robust as possible?
How do we ensure we have interoperability?
If you were working on a large web application, with several people committing code, it would be very easy for one person to make a change that inadvertently broke some part of the application. They might not realise the fact that their change would cause a problem, due to not having a complete understanding of the entire codebase. To prevent this from happening, it is accepted good practice to write tests as well as code. The tests can then be run before the application is deployed.
Unless you start out from the beginning writing tests, and are very good at writing a test for every bit of code, it is likely that some issues do slip through from time to time. When this happens, a good approach is to not only fix the issue but also to write a test that would stop it ever happening again. That way the test suite improves over time and hopefully fewer issues happen.
The web platform is essentially a giant, sprawling application, with a huge range of people working on it in different ways. There is therefore plenty of opportunity for issues to creep in, so it seems like having some way of writing tests and automating those tests on browsers would be a good thing. That, is what the Web Platform Tests project has set out to achieve.
Web Platform Tests
Web Platform Tests is the test suite for the web platform. It is set of tests for all parts of the web platform, which can be run in any browser and the results reported. This article mostly discusses CSS tests, because I work on CSS. You will find that there are tests covering the full platform, and you can look into whichever area you have the most interest and experience in.
If we want to create a test suite for a CSS specification then we need to ensure that every feature of the specification has a related test. If a change is made to the spec, and a test committed that reflects that change, then it should be straightforward to run that test against each browser and see if it passes.
Currently, at the CSS Working Group, specifications that are at Candidate Recommendation Status should commit at test with every normative change to the spec. To explain the terminology, a normative change is one that changes some of the normative text of a specification - text that contains instructions as to how a browser should render a certain thing. A Candidate Recommendation is the status at which the Working Group officially request implementations of the spec, therefore it is reasonable to assume that any change may cause an interoperability issue. It is usually the case that representatives from all browsers will have discussed the change, so anyone who needs to change code will be aware. In this case the test allows them to check that their change passes and matches everyone else. Tests would also highlight the situation where a change to the spec caused an issue in a browser that otherwise wouldn’t be aware if it. Just as a test suite for your web application should alert a person committing code, that their change will cause a problem elsewhere.
Discovering the tests
I’ve found that the more I have understood the effort that goes into interoperability, and the reasons why creating an interoperable web is so hard, running into browser issues has become less frustrating. I have somewhere to go, even if all I can do is log the bug.
If you are even slightly interested in the subject, go have a poke around wpt.fyi. You can explore the various parts of the web platform and see how many tests have been committed. All the the CSS tests are under the directory /css where you will find each specification. Find a specification you are interested in, and look at the tests. Each test has a link to run it in your own browser to see if it passes. This can be useful in itself, if you are battling with an issue and have reduced it down to something specific, you can go and look to see if there is a test covering that and whether it appears to pass or fail in the browser you are battling with. If it turns out that the test fails, it’s probably not you!
A test on the wpt.fyi dashboard
Note: In some tests you will come across mention of a font called Ahem. This is a font designed for testing which contains consistent glyphs. You can read about how to use the font and download it here.
Contributing to Web Platform Tests
You can also become involved with Web Platform Tests. People often ask me how they can become involved in CSS, and I can think of no better way than by writing tests. You need to really understand a feature to accurately come up with a method of testing if it works or not in the different engines. This is not glamorous work, it is however a very useful thing to be involved with.
In addition to helping yourself, and developing the sort of deep knowledge of the platform that enables contribution, you will really help the progress of specifications. There are only a very few people writing specs. If those people also have to write and review all of the tests it slows down their work. If you want a better, more interoperable web, and to massively improve your ability to have nerdy conversations about highly specific things, testing is the place to start.
A local testing setup
Your first stop should be to visit the home of Web Platform Tests. There is some documentation here, which does tend to assume you know about the tests and what you are looking for - having read this article you know as much as I do. To be able to work on tests you will want to:

Clone the WPT repo, this is where all the tests are stored
Install some tools so you can run up a local copy of the tests

The instructions on the Readme in the repo should get you up and running, you can then load your own version of the test suite in a browser at http://web-platform-test:8000, or whichever port you set up.
Running tests locally
Finding things to test
It’s currently not straightforward to locate low-hanging fruit in order to start committing tests. There are some issues flagged up as a good first issue in the GitHub repo, if any of those match your interest and knowledge. Otherwise, a good place to start is where you know of existing interoperability issues. If you are aware of a browser bug, have a look and see if there is a test that addresses it. If not, then a test highlights the interoperability issue, and if it is an issue that you are running into means that you have a nice way to see if it has been fixed!
Talk to people
There is an IRC channel at irc://irc.w3.org:6667/testing, where you will find people who are writing tests as well as people who are working on the test suite framework itself. They have always been very friendly, and are likely to welcome people with a real interest in creating tests.
Gathering information
First you need to read the spec. To be able to create a test you need to know and to understand what the specification says should be happening. As I mentioned, writing tests will improve your knowledge dramatically! In general I find that web developers assume their favourite browser has got it right, this isn’t about right or wrong however, or good browsers versus bad ones. The browser with the incorrect implementation may have had a perfect, as per the spec implementation, until something changed. Do some investigation and work out what the spec says, and which – if any – browser is doing it correctly.
Another good place to look when trying to create a test for an interop issue, is to look at the browser issue trackers. It is quite likely that someone has already logged the issue, and detailed what it is, and even which browsers are as per the spec. This is useful information, as you then have a clue as to which browsers should pass your test. Remember to check version numbers - an issue may well be fixed in a pre-release version of Chrome for example, but not in the public release.

Edge Issue Tracker
Mozilla Issue Tracker
WebKit Issue Tracker
Chromium Issue Tracker

Writing the test
If you’ve ever created a Reduced Test Case to isolate a browser issue, you already have some idea of what we are trying to do with a test. We want to test one thing, in isolation, and to be able to confirm “yes this works as per the spec” or “no, this does not”.
The main two types of test are:

testharness.js tests
reftests

The testharness.js tests use JavaScript to test an assertion, this framework is designed as a way to test Web APIs and as this quickly gets fairly complicated - and I’m a complete beginner myself at writing these - I’ll refer you to the excellent tutorial Using testharness.js.
Many CSS tests will be reftests. A reftest involves getting two pages to lay out in the same way, so that they are visually the same. For example, you can find a reftest for Grid Layout at:https://w3c-test.org/css/css-grid/alignment/grid-gutters-001.html or at http://web-platform.test:8000/css/css-grid/alignment/grid-gutters-001.html if you have run up your own copy of WPT.
<!DOCTYPE html>
<meta charset=""utf-8"">
<title>CSS Grid Layout Test: Support for gap shorthand property of row-gap and column-gap</title>
<link rel=""help"" href=""https://www.w3.org/TR/css-grid-1/#gutters"">
<link rel=""help"" href=""https://www.w3.org/TR/css-align-3/#gap-shorthand"">
<link rel=""match"" href=""../reference/grid-equal-gutters-ref.html"">
<link rel=""author"" title=""Rachel Andrew"" href=""mailto:me@rachelandrew.co.uk"">
<style>
    #grid {
        display: grid;
        width:200px;
        gap: 20px;
        grid-template-columns: 90px 90px;
        grid-template-rows: 90px 90px;
        background-color: green;
    }

    #grid > div {
        background-color: silver;
    }
</style>

<p>The test passes if it has the same visual effect as reference.</p>
<div id=""grid"">
    <div></div>
    <div></div>
    <div></div>
    <div></div>
</div>
I am testing the new gap property (renamed grid-gap). The reference file can be found by looking for the line:
<link rel=""match"" href=""../reference/grid-equal-gutters-ref.html"">
In that file, I am using absolute positioning to mock up the way the file would look if gap is implemented correctly.
<!DOCTYPE html>
<meta charset=""utf-8"">
<title>CSS Grid Layout Reference: a square with a green cross</title>
<link rel=""author"" title=""Rachel Andrew"" href=""mailto:me@rachelandrew.co.uk"" />
<style>
    #grid {
        width:200px;
        height: 200px;
        background-color: green;
        position: relative;
    }

    #grid > div {
        background-color: silver;
        width: 90px;
        height: 90px;
        position: absolute;
    }

    #grid :nth-child(1) {
        top: 0;
        left: 0;
    }

    #grid :nth-child(2) {
        top: 0;
        left: 110px;
    }

    #grid :nth-child(3) {
        top: 110px;
        left: 0;
    }

    #grid :nth-child(4) {
        top: 110px;
        left: 110px;
    }
</style>

<div id=""grid"">
    <div></div>
    <div></div>
    <div></div>
    <div></div>
</div>
The tests are compared in an automated way by taking screenshots of the test and reference.
These are relatively simple tests to write, you will find the work is not in writing the test however. The work is really in doing the research, and making sure you understand what is supposed to happen so you can write the test. Which is why, if you really want to get your hands dirty in the web platform, this is a good place to start.
Committing a test
Once you have written a test you can run the lint tool to make sure that everything is tidy. This tool is run automatically after you submit your pull request, and reviewers won’t accept a test with lint errors, so do this locally first to catch anything obvious.
Tests are added as a pull request, once you have your test ready to go you can create a pull request to add it to the repository. Your test will be tested and it will then wait for a review.
You may well then find yourself in a bit of a waiting game, as the test needs to be reviewed. How long that takes will depend on how active work is on that spec. People who are in the OWNERS file for that spec should be notified. You can always ask in IRC to see if someone is available who can look at and potentially merge your test.
Usually the reviewer will have some comments as to how the test can be improved, in the same as the owner of an open source project you submit a PR to might ask you to change some things. Work with them to make your test as good as it can be, the things you learn on the first test you submit will make future ones easier. You can then bask in the glow of knowing you have done something towards the aim of a more interoperable web for all of us.
Christmas gifts for your future self
I have been a web developer for over 20 years. I have no idea what the web platform will look like in 20 more years, but for as long as I’m working on it I’ll keep on trying to make it better. Making the web more interoperable makes it a better place to be a web developer, storing up some Christmas gifts for my future self, while learning new things as I do so.
Resources
I rounded up everything I could find on WPT while researching this article. As well as some other links that might be helpful for you. These links are below. Happy testing!

Web Platform Tests
Using testharness.js
IRC Channel irc://irc.w3.org:6667/testing
Edge Issue Tracker
Mozilla Issue Tracker
WebKit Issue Tracker
Chromium Issue Tracker
Reducing an Issue - guide to created a reduced test case
Effectively Using Web Platform Tests: Slides and Video
An excellent walkthrough from Lyza Gardner on her working on tests for the HTML specification - Moving Targets: a case study on testing web standards.
Improving interop with web-platform-tests: Slides and Video",2017,Rachel Andrew,rachelandrew,2017-12-10T00:00:00+00:00,https://24ways.org/2017/testing-the-web-platform/,code
216,Styling Components - Typed CSS With Stylable,"There’s been a lot of debate recently about how best to style components for web apps so that styles don’t accidentally ‘leak’ out of the component they’re meant for, or clash with other styles on the page.
Elaborate CSS conventions have sprung up, such as OOCSS, SMACSS, BEM, ITCSS, and ECSS. These work well, but they are methodologies, and require everyone in the team to know them and follow them, which can be a difficult undertaking across large or distributed teams.
Others just give up on CSS and put all their styles in JavaScript. Now, I’m not bashing JS, especially so close to its 22nd birthday, but CSS-in-JS has problems of its own. Browsers have 20 years experience in optimising their CSS engines, so JavaScript won’t be as fast as using real CSS, and in any case, this requires waiting for JS to download, parse, execute then render the styles.
There’s another problem with CSS-in-JS, too. Since Responsive Web Design hit the streets, most designers no longer make comps in Photoshop or its equivalents; instead, they write CSS. Why hire an expensive design professional and require them to learn a new way of doing their job? 
A recent thread on Twitter asked “What’s your biggest gripe with CSS-in-JS?”, and the replies were illuminating: “Always having to remember to camelCase properties then spending 10min pulling hair out when you do forget”, “the cryptic domain-specific languages that each of the frameworks do just ever so slightly differently”, “When I test look and feel in browser, then I copy paste from inspector, only to have to re-write it as a JSON object”, “Lack of linting, autocomplete, and css plug-ins for colors/ incrementing/ etc”. 
If you’re a developer, and you’re still unconvinced, I challenge you to let designers change the font in your IDE to Zapf Chancery and choose a new colour scheme, simply because they like it better. Does that sound like fun? Will that boost your productivity? Thought not.
Some chums at Wix Engineering and I wanted to see if we could square this circle. Wix-hosted sites have always used CSS-in-JS (the concept isn’t new; it was in Netscape 4!) but that was causing performance problems. Could we somehow devise a method of extending CSS (like SASS and LESS do) that gives us styles that are guaranteed not to leak or clash, that is compatible with code editors’ autocompletion, and which could be pre-processed at build time to valid, cross-browser, static CSS?
After a few months and a few proofs of concept later (drumroll), yes – we could! We call it Stylable.
Introducing Stylable
Stylable is a CSS pre-processor, like SASS or LESS. It uses CSS syntax so all your development tools will work. At build time, the Stylable CSS extensions are transpiled to flat, valid, cross-browser vanilla CSS for maximum performance. There’s quite a bit to it, and this is a short article, so let’s look at the basic concepts.
Components all the way down
Stylable is designed for component-based systems. Imagine you have a Gallery component. Within that, there is a Navigation component (for example, containing a ‘next’, ‘previous’, ‘show all thumbnails’, and ‘show all albums’ controls), and within that there are NavButton components. Each component is discrete, used elsewhere in the system in different contexts, perhaps maintained by different team members or even different organisations — you can use Stylable to add a typed interface to non-Stylable component libraries, as well as using it to build an app from scratch.
Firstly, Stylable will automatically namespace styles so they only apply inside that component, by rewriting them at build time with a unique (but human-readable) prefix. So, for example,
<div className=""jingle bells"" /> might be re-written as <div class=""header183--jingle header183--bells""></div>. 
So far, so BEM-like (albeit without the headache of remembering a convention). But what else can it do?
Custom pseudo-elements
An important feature of Stylable is the ability to reach into a component and style it from the outside, without having to know about its internal structure. Let’s see the guts of a simple JSX button component in the file button.jsx:
render () {
    return (
        <button>
            <span className=""icon"" />
            <span className=""label"">Submit</span>
        </button>
    );
}
(Note:className is the JSX way of setting a class on an element; this example uses React, but Stylable itself is framework-agnostic.)
I style it using a Stylable stylesheet (the .st.css suffix tells the preprocessor to process this file):
/* button.st.css */

/* note that the root class is automatically placed on the root HTML 
element by Stylable React integration */
.root {
  background: #b0e0e6;
}

.icon {
  display: block; 
  height: 2em;
  background-image: url('./assets/btnIcon.svg');
}

.label {
  font-size: 1.2em;
  color: rgba(81, 12, 68, 1.0);
}
Note that Stylable allows all the CSS that you know and love to be included. As Drew Powers wrote in his review:

with Stylable, you get CSS, and every part of CSS. This seems like a “duh” observation, but this is significant if you’ve ever battled with a CSS-in-JS framework over a lost or “hacky” implementation of a basic CSS feature.

I can import my Button component into another component - this time, panel.jsx:
/* panel.jsx */
import * as React from 'react';
import {properties, stylable} from 'wix-react-tools';
import {Button} from '../button';
import style from './panel.st.css';

export const Panel = stylable(style)(() => (
    <div>
        <Button className=""cancelBtn"" />
    </div>
));
In panel.st.css: 
/* panel.st.css */
:import {
  -st-from: './button.st.css';
  -st-default: Button;
}

/* cancelBtn is of type Button */
.cancelBtn {
  -st-extends: Button;
  background: cornflowerblue;
}

/* targets the label of <Button className=""cancelBtn"" /> */
.cancelBtn::label {
  color: honeydew;
  font-weight: bold;
}
Here, we’re reaching into the Button component from the Panel component. Buttons that are not inside a Panel won’t be affected.
We do this by extending the CSS concept of pseudo-elements. As MDN says “A CSS pseudo-element is a keyword added to a selector that lets you style a specific part of the selected element(s)”. We don’t use a descendant selector because the label isn’t part of the Panel component, it’s part of the Button component. 
This syntax allows us three important features: 
Piercing the Shadow Boundary
Because, like a Matroshka doll of code, you can have components inside components inside components, you can chain pseudo-elements. In Stylable, Gallery::NavigationPanel::Button::Icon is a legitimate selector. We were worried by this (even though all Stylable CSS is transpiled to flat, valid CSS) because it’s not allowed in CSS, albeit with the note “A future version of this specification may allow multiple pseudo-elements per selector”. So I asked the CSS Working Group and was told “we intend to only allow specific combinations”, so we feel this extension to CSS is in the spirit of the language.
While we’re on the subject of those pesky Web Standards, note that the proposed ::part and ::theme pseudo-elements are meant to fulfil the same function. However, those are coming in two years (YouTube link) and, when they do, Stylable will support them.
Structure-agnostic
The second totez-groovy™ feature of Stylable’s pseudo-element syntax is that you don’t have to care about the internal structure of the component whose boundary you’re piercing. Any element with a class attribute is exposed as a pseudo-element to any component that imports it. It acts as an interface on any component, whether written in-house or by a third party.
Code completion
When we started writing Stylable, our objective was to do for CSS what TypeScript does for JavaScript. Wikipedia says

Challenges with dealing with complex JavaScript code led to demand for custom tooling to ease developing of components in the language. TypeScript developers sought a solution that would not break compatibility with the standard and its cross-platform support … [with]  static typing that enables static language analysis, which facilitates tooling and IDE support.

Similarly, because Stylable knows about components, their stylable parts and states, and how they inter-relate, we can develop language services like code completion and validation. That means we can see our errors at build time or even while working in our IDE. Wave goodbye to silent run-time breakage misery, with the Stylable Intelligence VS Code extension !
An action replay of Visual Studio Code offering code completion etc, filmed in super StyloVision.
Pseudo-classes for state
Stylable makes it easy to apply styles to custom states (as well as the usual :active, :checked, :visited etc) by extending the CSS pseudo-class syntax. 
We do this by declaring the possible custom states on the component:
/* Gallery.st.css */
.root {
  -st-states: toggled, loading;
}

.root:toggled {
  color: red;
}

.root:loading {
  color: green;
}

.root:loading:toggled {
  color: blue;
}
The -st-states “property” is actually a directive for the transpiler, so Stylable knows about possible pseudo-elements and can offer code completion etc. It looks like a vendor prefix by design, because it’s therefore valid CSS syntax and IDEs won’t flag it as an error, but is removed at build time. Remember, Stylable resolves to flat, valid, cross-browser CSS.
As with plain CSS, it can’t set a state, but can only react to states set externally. In the case of custom pseudo-classes, your JavaScript logic is responsible for maintaining state — by default, by setting a data-* attribute.
And there’s more!
Hopefully, I’ve shown you how Stylable extends CSS to allow you to style components and sub-components without worrying about that styles will leak, or knowing too much about internal structure. There isn’t time to tell you about mixins (CSS macros in JavaScript), variables or our theming capabilities, because I have wine to wrap and presents to mull.
We made Stylable because we ♥ CSS. But there’s a practical reason, too. As James Kyle, a core team member of Yarn, Babel and TC39 (the JavaScript Standards Technical Committee), said of Styable “pretty sure all the CSS-in-JS libraries just died for me”,
explaining

CSS could be perfectly static if given the right tools, that’s exactly what stylable does. It gives you the tools you need in CSS so that you don’t need to do a bunch of dynamic shit in JS.
Making it static is a huge performance win.

Wix is currently battle-testing Stylable in its back-office systems, before rolling it out to power Wix-hosted sites to make them more performant. There are 110 million Wix-hosted sites, so there will be a lot of Stylable on the web in a few months. And it’s open-sourced so you, dear Reader, can try it out and use it too. There’s a Stylable boilerplate based on create-react-app to get you started (more integrations are in the pipeline).
Happy Hols ‘n’ Hugz from the Stylable team: Bruce, Arnon, Tom, Ido.

Read more

Stylable documentation centre
Stylable on Twitter
A nice picture of a hedgehog",2017,Bruce Lawson,brucelawson,2017-12-09T00:00:00+00:00,https://24ways.org/2017/styling-components-typed-css-with-stylable/,code
210,Stop Leaving Animation to the Last Minute,"Our design process relies heavily on static mockups as deliverables and this makes it harder than it needs to be to incorporate UI animation in our designs. Talking through animation ideas and dancing out the details of those ideas can be fun; but it’s not always enough to really evaluate or invest in animated design solutions. 
By including deliverables that encourage discussing animation throughout your design process, you can set yourself (and your team) up for creating meaningful UI animations that feel just as much a part of the design as your colour palette and typeface. You can get out of that “running out of time to add in the animation” trap by deliberately including animation in the early phases of your design process. This will give you both the space to treat animation as a design tool, and the room to iterate on UI animation ideas to come up with higher quality solutions. Two deliverables that can be especially useful for this are motion comps and animated interactive prototypes. 
Motion comps - an animation deliverable
Motion comps (also called animatics or motion mock-ups) are usually video representation of UI animations. They are used to explore the details of how a particular animation might play out. And they’re most often made with timeline-based tools like Adobe After Effects, Adobe Animate, or Tumult Hype. 
The most useful things about motion comps is how they allow designers and developers to share the work of creating animations. (Instead of pushing all the responsibility of animation on one group or the other.) For example, imagine you’re working on a design that has a content panel that can either be open or closed. You might create a mockup like the one below including the two different views: the closed state and the open state. If you’re working with only static deliverables, these two artboards might be exactly what you handoff to developers along with the instruction to animate between the two. 

On the surface that seems pretty straight forward, but even with this relatively simple transition there’s a lot that those two artboards don’t address. There are seven things that change between the closed state and the open state. That’s seven things the developer building this out has to figure out how to move in and out of view, when, and in what order. And all of that is even before starting to write the code to make it work. 
By providing only static comps, all the logic of the animation falls on the developer. This might go ok if she has the bandwidth and animation knowledge, but that’s making an awful lot of assumptions.
Instead, if you included a motion mock up like this with your static mock ups, you could share the work of figuring out the logic of the animation between design and development. Designers could work out the logic of the animation in the motion comp, exploring which items move at which times and in which order to create the opening and closing transitions. 

The motion comp can also be used to iterate on different possible animation approaches before any production code has to be committed too. Sharing the work and giving yourself time to explore animation ideas before you’re backed up again the deadline will lead to happier teammates and better design solutions. 
When to use motion comps
I’m not a fan of making more deliverables just for the sake of having more things to make, so I find it helps to narrow down what question I’m trying answer before choosing which sort of deliverable to make to investigate. 
Motion comps can be most helpful for answering questions like: 

Exactly how should this animation look? 
Which items should move? Where? And when? 
Do the animation qualities reflect our brand or our voice and tone?
One of the added bonuses of creating motion comps to answer these questions is that you’ll have a concrete thing to bring to design critiques or reviews to get others’ input on them as well.

Using motion comps as handoff
Motion comps are often used to handoff animation ideas from design to development. They can be super useful for this, but they’re even more useful when you include the details of the motion specs with them. (It’s difficult, if not impossible, to glean these details from playing back a video.)
More specifically, you’ll want to include:

Durations and the properties animated for each animation
Easing curve values or spring values used
Delay values and repeat counts

In many cases you’ll have to collect these details up manually. But this isn’t necessarily something that that will take a lot of time. If you take note of them as you’re creating the motion comp, chances are most of these details will already be top of  mind. (Also, if you use After Effects for your motion comps, the Inspector Spacetime plugin might be helpful for this task.)
Animated prototypes - an interactive deliverable
Making prototypes isn’t a new idea for web work by any stretch, but creating prototypes that include animation – or even creating prototypes specifically to investigate potential animation solutions – can go a long way towards having higher quality animations in your final product.
Interactive prototypes are web or app-based, or displayed in a particular tool’s preview window to create a useable version of interactions that might end up in the end product. They’re often made with prototyping apps like Principle, Framer, or coded up in HTML, CSS and JS directly like the example below.
See the Pen Prototype example by Val Head (@valhead) on CodePen.

The biggest different between motion comps and animated prototypes is the interactivity. Prototypes can reposed to taps, drags or gestures, while motion comps can only play back in a linear fashion. Generally speaking, this makes prototypes a bit more of an effort to create, but they can also help you solve different problems. The interactive nature of prototypes can also make them useful for user testing to further evaluate potential solutions. 
When to use prototypes
When it comes to testing out animation ideas, animated prototypes can be especially helpful in answering questions like these: 

How will this interaction feel to use? (Interactive animations often have different timing needs than animations that are passively viewed.)
What will the animation be like with real data or real content? 
Does this animation fit the context of the task at hand? 

Prototypes can be used to investigate the same questions that motion comps do if you’re comfortable working in code or your prototyping tool of choice has capabilities to address high fidelity animation details. There are so many different prototyping tools out there at the moment, you’re sure to be able to find one that fits your needs. 
As a quick side note: If you’re worried that your coding skills might not be up to par to prototype in code, know that prototype code doesn’t have to be production quality code. Animated prototypes’ main concern is working out the animation details. Once you’ve arrived at a combination of animations that works, the animation specifics can be extracted or the prototype can be refactored for production.
Motion comp or prototype?
Both motion comps and prototypes can be extremely useful in the design process and you can use whichever one (or ones) that best fits your team’s style. The key thing that both offer is a way to make animation ideas visible and sharable. When you and your teammate are both looking at the same deliverable, you can be confident you’re talking about the same thing and discuss its pros and cons more easily than just describing the idea verbally. 
Motion comps tend to be more useful earlier in the design process when you want to focus on the motion without worrying about the underlying structure or code yet. Motion comps also be great when you want to try something completely new. Some folks prefer motion comps because the tools for making them feel more familiar to them which means they can work faster. 
Prototypes are most useful for animations that rely heavily on interaction. (Getting the timing right for interactions can be tough without the interaction part sometimes.) Prototypes can also be helpful to investigate and optimize performance if that’s a specific concern.
Give them a try
Whichever deliverables you choose to highlight your animation decisions, including them in your design reviews, critiques, or other design discussions will help you make better UI animation choices. More discussion around UI animation ideas during the design phase means greater buy-in, more room for iteration, and higher quality UI animations in your designs. Why not give them a try for your next project?",2017,Val Head,valhead,2017-12-08T00:00:00+00:00,https://24ways.org/2017/stop-leaving-animation-to-the-last-minute/,design
211,Automating Your Accessibility Tests,"Accessibility is one of those things we all wish we were better at. It can lead to a bunch of questions like: how do we make our site better? How do we test what we have done? Should we spend time each day going through our site to check everything by hand? Or just hope that everyone on our team has remembered to check their changes are accessible?
This is where automated accessibility tests can come in. We can set up automated tests and have them run whenever someone makes a pull request, and even alongside end-to-end tests, too.
Automated tests can’t cover everything however; only 20 to 50% of accessibility issues can be detected automatically. For example, we can’t yet automate the comparison of an alt attribute with an image’s content, and there are some screen reader tests that need to be carried out by hand too. To ensure our site is as accessible as possible, we will still need to carry out manual tests, and I will cover these later.
First, I’m going to explain how I implemented automated accessibility tests on Elsevier’s ecommerce pages, and share some of the lessons I learnt along the way.
Picking the right tool
One of the hardest, but most important parts of creating our automated accessibility tests was choosing the right tool.
We began by investigating aXe CLI, but soon realised it wouldn’t fit our requirements. It couldn’t check pages that required a visitor to log in, so while we could test our product pages, we couldn’t test any customer account pages. Instead we moved over to Pa11y. Its beforeScript step meant we could log into the site and test pages such as the order history. 
The example below shows the how the beforeScript step completes a login form and then waits for the login to complete before testing the page:
beforeScript: function(page, options, next) {
  // An example function that can be used to make sure changes have been confirmed before continuing to run Pa11y
  function waitUntil(condition, retries, waitOver) {
    page.evaluate(condition, function(err, result) {
      if (result || retries < 1) {
        // Once the changes have taken place continue with Pa11y testing
        waitOver();
      } else {
        retries -= 1;
        setTimeout(function() {
          waitUntil(condition, retries, waitOver);
        }, 200);
      }
    });
  }

  // The script to manipulate the page must be run with page.evaluate to be run within the context of the page
  page.evaluate(function() {
    const user = document.querySelector('#login-form input[name=""email""]');
    const password = document.querySelector('#login-form input[name=""password""]');
    const submit = document.querySelector('#login-form input[name=""submit""]');
    user.value = 'user@example.com';
    password.value = 'password';
    submit.click();
  }, function() {
    // Use the waitUntil function to set the condition, number of retries and the callback
    waitUntil(function() {
      return window.location.href === 'https://example.com';
    }, 20, next);
  });
}
The waitUntil callback allows the test to be delayed until our test user is successfully logged in.
Another thing to consider when picking a tool is the type of error messages it produces. aXe groups all elements with the same error together, so the list of issues is a lot easier to read, and it’s easier to identify the most commons problems. For example, here are some elements that have insufficient colour contrast:
Violation of ""color-contrast"" with 8 occurrences!
Ensures the contrast between foreground and background colors meets
WCAG 2 AA contrast ratio thresholds. Correct invalid elements at:
  - #maincontent > .make_your_mark > div:nth-child(2) > p > span > span
  - #maincontent > .make_your_mark > div:nth-child(4) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(2) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(4) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(6) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(8) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(10) > p > span > span
  - #maincontent > .inform_your_decisions > div:nth-child(12) > p > span > span
For details, see: https://dequeuniversity.com/rules/axe/2.5/color-contrast
aXe also provides links to their site where they discuss the best way to fix the problem.
In comparison, Pa11y lists each individual error which can lead to a very verbose list. However, it does provide helpful suggestions of how to fix problems, such as suggesting an alternative shade of a colour to use:
• Error: This element has insufficient contrast at this conformance level.
  Expected a contrast ratio of at least 4.5:1, but text in this element has a contrast ratio of 2.96:1.
  Recommendation: change text colour to #767676.
  ⎣ WCAG2AA.Principle1.Guideline1_4.1_4_3.G18.Fail
  ⎣ #maincontent > div:nth-child(10) > div:nth-child(8) > p > span > span
  ⎣ <span style=""color:#969696"">Featured products:</span>
Integrating into our build pipeline
We decided the perfect time to run our accessibility tests would be alongside our end-to-end tests. We have a Jenkins job that detects changes to our staging site and then triggers the end-to-end tests, and in turn our accessibility tests. Our Jenkins job retrieves the contents of a GitHub repository containing our Pa11y script file and npm package manifest.
Once Jenkins has cloned the repository, it installs any dependencies and executes the tests via:
npm install && npm test
Bundling the URLs to be tested into our test script means we don’t have a command line style test where we list each URL we wish to test in the Jenkins CLI. It’s an effective method but can also be cluttered, and obscure which URLs are being tested.
In the middle of the office we have a monitor displaying a Jenkins dashboard and from this we can see if the accessibility tests are passing or failing. Everyone in the team has access to the Jenkins logs and when the build fails they can see why and fix the issue.
Fixing the issues
As mentioned earlier, Pa11y can generate a long list of areas for improvement which can be very verbose and quite overwhelming. I recommend going through the list to see which issues occur most frequently and fix those first. For example, we initially had a lot of errors around colour contrast, and one shade of grey in particular. By making this colour darker, the number of errors decreased, and we could focus on the remaining issues.
Another thing I like to do is to tackle the quick fixes, such as adding alt text to images. These are small things that allow us to make an impact instantly, giving us time to fix more detailed concerns such as addressing tabindex issues, or speaking to our designers about changing the contrast of elements on the site.
Manual testing
Adding automated tests to check our site for accessibility is great, but as I mentioned earlier, this can only cover 20-50% of potential issues. To improve on this, we need to test by hand too, either by ourselves or by asking others.
One way we can test our site is to throw our mouse or trackpad away and interact with the site using only a keyboard. This allows us to check items such as tab order, and ensure menu items, buttons etc. can be used without a mouse. The commands may be different on different operating systems, but there are some great guides online for learning more about these. 
It’s tempting to add alt text and aria-labels to make errors go away, but if they don’t make any sense, what use are they really? Using a screenreader we can check that alt text accurately represents the image. This is also a great way to double check that our ARIA roles make sense, and that they correctly identify elements and how to interact with them. When testing our site with screen readers, it’s important to remember that not all screen readers are the same and some may interact with our site differently to others. 
Consider asking a range of people with different needs and abilities to test your site, too. People experience the web in numerous ways, be they permanent, temporary or even situational. They may interact with your site in ways you hadn’t even thought about, so this is a good way to broaden your knowledge and awareness.
Tips and tricks
One of our main issues with Pa11y is that it may find issues we don’t have the power to solve. A perfect example of this is the one pixel image Facebook injects into our site. So, we wrote a small function to go though such errors and ignore the ones that we cannot fix.
const test = pa11y({
  ....
  hideElements: '#ratings, #js-bigsearch',
  ...
});

const ignoreErrors: string[] = [
  '<img src=""https://books.google.com/intl/en/googlebooks/images/gbs_preview_button1.gif"" border=""0"" style=""cursor: pointer;"" class=""lightbox-is-image"">',
  '<script type=""text/javascript"" id="""">var USI_orderID=google_tag_mana...</script>',
  '<img height=""1"" width=""1"" style=""display:none"" src=""https://www.facebook.com/tr?id=123456789012345&ev=PageView&noscript=1"">'
  ];
  const filterResult = result => {
    if (ignoreErrors.indexOf(result.context) > -1) {
      return false;
    }
    return true;
  };
Initially we wanted to focus on fixing the major problems, so we added a rule to ignore notices and warnings. This made the list or errors much smaller and allowed us focus on fixing major issues such as colour contrast and missing alt text. The ignored notices and warnings can be added in later after these larger issues have been resolved. 
const test = pa11y({
  ignore: [
    'notice',
    'warning'
  ],
...
});
Jenkins gotchas
While using Jenkins we encountered a few problems. Sometimes Jenkins would indicate a build had passed when in reality it had failed. This was because Pa11y had timed out due to PhantomJS throwing an error, or the test didn’t go past the first URL. Pa11y has recently released a new beta version that uses headless Chrome instead of PhantomJS, so hopefully these issues will less occur less often. 
We tried a few approaches to solve these issues. First we added error handling, iterating over the array of test URLs so that if an unexpected error happened, we could catch it and exit the process with an error indicating that the job had failed (using process.exit(1)). 
for (const url of urls) {
  try {
    console.log(url);
    let urlResult = await run(url);
    urlResult = urlResult.filter(filterResult);
    urlResult.forEach(result => console.log(result));
  }
  catch (e) {
    console.log('Error:', e);
    process.exit(1);
  }
}
We also had issues with unhandled rejections sometimes caused by a session disconnecting or similar errors. To avoid Jenkins indicating our site was passing with 100% accessibility, when in reality it had not executed any tests, we instructed Jenkins to fail the job when an unhandled rejection or uncaught exception occurred:
process.on('unhandledRejection', (reason, p) => {
  console.log('Unhandled Rejection at:', p, 'reason:', reason);
  process.exit(1);
});
process.on('uncaughtException', (err) => {
  console.log('Caught exception: ${err}n');
  process.exit(1);
});
Now it’s your turn
That’s it! That’s how we automated accessibility testing for Elsevier ecommerce pages, allowing us to improve our site and make it more accessible for everyone. I hope our experience can help you automate accessibility tests on your own site, and bring the web a step closer to being accessible to all.",2017,Seren Davies,serendavies,2017-12-07T00:00:00+00:00,https://24ways.org/2017/automating-your-accessibility-tests/,code
196,Designing a Remote Project,"I came across an article recently, which I have to admit made my blood boil a little. Yes, I know it’s the season of goodwill and all that, and I’m going to risk sounding a little Scrooge-like, but I couldn’t help it. It was written by someone who’d tried out ‘telecommuting’ (big sigh) a.k.a. remote or distributed working. They’d tested it in their company and decided it didn’t work. 
Why did it enrage me so much? Well, this person sounded like they’d almost set it up to fail. To them, it was the latest buzzword, and they wanted to offer their employees a ‘perk’. But it was going to be risky, because, well, they just couldn’t trust their employees not to be lazy and sit around in their pyjamas at home, watching TV, occasionally flicking their mousepad to ‘appear online’. Sounds about right, doesn’t it?
Well, no. This attitude towards remote working is baked in the past, where working from one office and people all sitting around together in a cosy circle singing kum-by-yah* was a necessity not an option. We all know the reasons remote working and flexibility can happen more easily now: fast internet, numerous communication channels, and so on. But why are companies like Yahoo! and IBM backtracking on this? Why is there still such a negative perception of this way of working when it has so much real potential for the future?
*this might not have ever really happened in an office.
So what is remote working? It can come in various formats. It’s actually not just the typical office worker, working from home on a specific day. The nature of digital projects has been changing over a number of years. In this era where organisations are squeezing budgets and trying to find the best value wherever they can, it seems that the days of whole projects being tackled by one team, in the same place, is fast becoming the past. What I’ve noticed more recently is a much more fragmented way of putting together a project – a mixture of in-house and agency, or multiple agencies or organisations, or working with an offshore team. In the past we might have done the full integrated project from beginning to end, now, it’s a piece of the pie. 
Which means that everyone is having to work with people who aren’t sat next to them even more than before. Whether that’s a freelancer you’re working with who’s not in the office, an offshore agency doing development or a partner company in another city tackling UX… the future is looking more and more like a distributed workplace.
So why the negativity, man?
As I’ve seen from this article, and from examples of large corporations changing their entire philosophy away from remote working, there’s a lot of negativity towards this way of working. Of course if you decide to let everyone work from home when they want, set them off and then expect them all to check in at the right time or be available 24/7 it’s going to be a bit of a mess.  Equally if you just jump into work with a team on the other side of the world without any setup, should you expect anything less than a problematic project?
Okay, okay so what about these people who are going to sit on Facebook all day if we let them work from home? It’s the age old response to the idea of working from home. I can’t see the person, so how do I know what they are doing?
This comes up regularly as one of the biggest fears of letting people work remotely. There’s also the perceived lack of productivity and distractions at home. The limited collaboration and communication with distributed workers. The lack of availability. The lower response times.  
Hang on a second, can’t these all still be problems even if you’ve got your whole team sat in the same place? “They won’t focus on work.” How many people will go on Facebook or Twitter whilst sat in an office? “They won’t collaborate as much.” How many people sit in the office with headphones on to block out distractions? I think we have to move away from the idea that being sat next to people automatically makes them work harder. If the work is satisfying, challenging, and relevant to a person – surely we should trust them to do it, wherever they are sat?
There’s actually a lot of benefits to remote working, and having distributed teams. Offering this as a way of working can attract and retain employees, due to the improved flexibility. There can actually be fewer distractions and disruptions at home, which leads to increased productivity. To paraphrase Jason Fried in his talk ‘Why work doesn’t happen at work’, at home there are voluntary distractions where you have to choose to distract yourself with something. At the office these distractions become involuntary. Impromptu meetings and people coming to talk to you all the time are actually a lot more disruptive. Often, people find it easier to focus away from the office environment. 
There’s also the big benefit for a lot of people of the time saved commuting. The employee can actually do a lot that’s beneficial to them in this time, rather than standing squeezed into people’s armpits on public transport. Hence increased job satisfaction. With a distributed team, say if you’re working with an off-shore team, there could be a wider range of talent to pick from and it also encourages diversity. There can be a wider range of cultural differences and opinions brought to a project, which encourages more diverse ways of thinking.
Tackling the issues - or, how to set up a project with a remote team
But that isn’t to say running projects with a distributed team or being a remote worker is easy, and can just happen, like that. It needs work – and good groundwork – to ensure you don’t set it up to fail. So how do you help create a smoother remote project?
Start with trust
First of all, the basis of the team needs to be trust. Yes I’m going to sound a little like a cheesy, self-help guru here (perhaps in an attempt to seem less Scrooge-like and inject some Christmas cheer) but you do need to trust the people working remotely as well as them trusting you. This extends to a distributed team. You can’t just tell the offshore team what to do, and micromanage them, scared they won’t do what you want, how you want it because you can’t see them. You need to give them ownership and let them manage the tasks. Remember, people are less likely to criticise their own work. Make them own the work and they are more likely to be engaged and productive.
Set a structure
Distributed teams and remote workers can fail when there is no structure – just as much as teams sitting together fail without it too. It’s not so much setting rules, as having a framework to work within. Eliminate blockers before they happen. Think about what could cause issues for the team, and think of ways to solve this. For example, what do you do if you won’t be able to get hold of someone for a few hours because of a time difference? Put together a contingency, e.g. is there someone else on your time zone you could go to with queries after assessing the priority? Would it be put aside until that person is back in? Define team roles and responsibilities clearly. Sit down at the beginning of the project and clearly set out expectations. Also ask the team, what are their expectations of you?
There won’t be a one size fits all framework either. Think about your team, the people in it, the type of project you’re working with, the type of client and stakeholder. This should give you an idea of what sort of communications you’ll need on the project. Daily calls, video calls, Slack channels, the choice is yours.
Decide on the tools
To be honest, I could spend hours talking about the different tools you can use for communication. But you know them, right? And in the end it’s not the tool that’s important here - it’s the communication that’s being done on the tool. Tools need to match the type of communications needed for your team. One caveat here though, never rely solely on email! Emails are silos, and can become beasts to manage communications on.
Transparency in communication
Good communication is key. Make sure there are clear objectives for communication. Set up one time during the week where those people meet together, discuss all the work during that week that they’ve done. If decisions are made between team members who are together, make sure everyone knows what these are. But try to make collective decisions where you can, when it doesn’t impact on people’s time.
Have a face-to-face kick off
Yes, I know this might seem to counter my argument, but face-to-face comms are still really important. If it’s feasible, have an in-person meeting to kick off your project, and to kick off your team working together. An initial meeting, to break the ice, discuss ways of working, set the goals, can go a long way to making working with distributed teams successful. If this is really not viable, then hold a video call with the team. Try to make this a little more informal. I know, I know, not the dreaded cringey icebreakers… but something to make everyone relax and get to know each other is really important. Bring everybody together physically on a regular basis if you can, for example with quarterly meetings. You’ve got to really make sure people still feel part of a team, and it often takes a little more work with a remote team. Connect with new team members, one-on-one first, then you can have more of a ‘remote’ relationship. 
Get visual
Visual communication is often a lot better tool to use than just a written sentence, and can help bring ideas to life. Encourage people to sketch things, take a photo and add this to your written communications. Or use a mockup tool to sketch ideas.
But what about Agile projects?
The whole premise of Agile projects is to have face-to-face contact I hear you cry. The Agile Manifesto itself states “The most efficient and effective method of conveying information to and within a development team is face-to-face conversation”. However, this doesn’t mean the death of remote working. In fact loads of successful companies still run Agile projects, whilst having a distributed team. With all the collaborative tools you can use for centralising code, tracking tasks, visualising products, it’s not difficult to still communicate in a way that works. Just think about how to replicate the principles of Agile remotely - working together daily, a supportive environment, trust, and simplicity. How can you translate these to your remote or distributed team? 
One last thought to leave you with before you run off to eat your mince pies (in your pyjamas, whilst working). A common mistake in working with a remote project team or working remotely yourself, is replacing distance with time. If you’re away from the office you think you need to always be ‘on’ – messaging, being online, replying to requests. If you have a distributed team, you might think a lot of meetings, calls, and messages will be good to foster communication. But don’t overload these meetings, calls, and communication. This can be disruptive in itself. Give people the gift of some uninterrupted time to actually do some work, and not feel like they have to check in every second.",2017,Suzanna Haworth,suzannahaworth,2017-12-06T00:00:00+00:00,https://24ways.org/2017/designing-a-remote-project/,business
195,Levelling Up for Junior Developers,"If you are a junior developer starting out in the web industry, things can often seem a little daunting. There are so many things to learn, and as soon as you’ve learnt one framework or tool, there seems to be something new out there.
I am lucky enough to lead a team of developers building applications for the web. During a recent One to One meeting with one of our junior developers, he asked me about a learning path and the basic fundamentals that every developer should know. After a bit of digging around, I managed to come up with a (not so exhaustive) list of principles that was shared with him.

In this article, I will share the list with you, and hopefully help you level up from junior developer and become a better developer all round. This list doesn’t focus on an particular programming language, but rather coding concepts as a whole. The idea behind this list is that whether you are a front-end developer, back-end developer, full stack developer or just a curious one, these principles apply to everyone that writes code. 
I have tried to be technology agnostic, so that you can use these tips to guide you, whatever your tech stack might be.
Without any further ado and in no particular order, let’s get started.
Refactoring code like a boss
The Boy Scouts have a rule that goes “always leave the campground cleaner than you found it.” This rule can be applied to code too and ensures that you leave code cleaner than you found it. As a junior developer, it’s almost certain that you will either create or come across older code that could be improved. The resources below are a guide that will help point you in the right direction.

My favourite book on this subject has to be Clean Code by Robert C. Martin. It’s a must read for anyone writing code as it helps you identify bad code and shows you techniques that you can use to improve existing code.
If you find that in your day to day work you deal with a lot of legacy code, Improving Existing Technology through Refactoring is another useful read.
Design Patterns are a general repeatable solution to a commonly occurring problem in software design. My friend and colleague Ranj Abass likes to refer to them as a “common language” that helps developers discuss the way that we write code as a pattern. My favourite book on this subject is Head First Design Patterns which goes right back to the basics. Another great read on this topic is Refactoring to Patterns.
Working Effectively With Legacy Code is another one that I found really valuable.

Improving your debugging skills
A solid understanding of how to debug code is a must for any developer. Whether you write code for the web or purely back-end code, the ability to debug will save you time and help you really understand what is going on under the hood.

If you write front-end code for the web, one of my favourite resources to help you understand how to debug code in Chrome can be found on the Chrome Dev Tools website. While some of the tips are specific to Chrome, these techniques apply to any modern browser of your choice.
At Settled, we use Node.js for much of our server side code. Without a doubt, our most trusted IDE has to be Visual Studio Code and the built-in debuggers are amazing. Regardless of whether you use Node.js or not, there are a number of plugins and debuggers that you can use in the IDE. I recommend reading the website of your favourite IDE for more information. 
As a side note, it is worth mentioning that Chrome Developer Tools actually has functionality that allows you to debug Node.js code too. This makes it a seamless transition from front-end code to server-side code debugging.
The Debugging Mindset is an informative online article by Devon H. O’Dell and discusses the the psychology of learning strategies that lead to effective problem-solving skills. 

A good understanding of relational databases and NoSQL databases
Almost all developers will need to persist data at some point in their career. Even if you don’t write SQL queries in your day to day job, a solid understanding of how they work will help you become a better developer.

If you are a complete newbie when it comes to databases, I recommend checking out Code Academy. They offer a free online course that can help you get your head around how relational databases work. The course is quite basic, but is a useful hands-on approach to learning this topic.
This article provides a great explainer for the difference between the SQL and NoSQL databases, and this  Stackoverflow answer goes a little deeper into the subject of the two database types.
If you’d like to learn more about NoSQL queries, I would recommend starting with this article on MongoDB queries. Unfortunately, there isn’t one overall course as most NoSQL databases have their own syntax. 

You may also have noticed that I haven’t included other types of databases such as Graph or In-memory; it’s worth focussing on the basics before going any deeper.
Performance on the web
If you build for the web today, it is important to understand how the browser receives and renders the content that you send it. I am pretty passionate about Web Performance, and hope that everyone can learn how to make websites faster and more efficient. It can be fun at the same time!

Steve Souders High Performance Websites is the godfather of web performance books. While it was created a few years ago and many of the techniques might have changed slightly, it is the original book on the subject and set up many of the ground rules that we know about web performance today.
A free online resource on this topic is the Google Developers website. The site is an up to date guide on the best web performance techniques for your site. It is definitely worth a read.
The network plays a key role in delivering data to your users, and it plays a big role in performance on the web. A fantastic book on this topic is Ilya Grigorik’s High Performance Browser Networking. It is also available to read online at hpbn.co.

Understand the end to end architecture of your software project
I find that one of the best ways to improve my knowledge is to learn about the architecture of the software at the company I work at. It gives you a good understanding as to why things are designed the way they are, why certain decisions were made, and gives you an understanding of how you might do things differently with hindsight.
Try and find someone more senior, such as a Technical Lead or Software Architect, at your company and ask them to explain the overall architecture and draw a few high-level diagrams for you. Not to mention that they will be impressed with your willingness to learn.

I recommend reading Clean Architecture: A Craftsman’s Guide to Software Structure and Design for more detail on this subject.
Far too often, software projects can be over-engineered and over-architected, it is worth reading Just Enough Software Architecture. The book helps developers understand how the smallest of changes can affect the outcome of your software architecture.

How are things deployed
A big part of creating software is actually shipping it! How is the software at your company released into the wild? Does your company do Continuous Integration? Continuous Deployment?

Even if you answered no to any of these questions, it is worth finding someone with the knowledge in your company to explain these things to you. If it is not already documented, perhaps you could start a wiki to document everything you’re learning about the system - this is a great way to level up and be appreciated and invaluable.
A streamlined deployment process is a beautiful thing, and understanding how they work can help you grow your knowledge as a developer. 
Continuous Integration is a practical read on the ins and outs of implementing this deployment technique.
Docker is another great tool to use when it comes to software deployment. It can be tricky at first to wrap your head around, but it is definitely worth learning about this great technology. The documentation on the website will teach and guide you on how to get started using Docker.

Writing Tests
Testing is an essential tool in the developer bag of skills. They help you to make big refactoring changes to your code, and feel a lot more confident knowing that your changes haven’t broken anything. There are so many benefits to testing, which make it so important for developers at every level to become acquainted with it/them.

The book that started it all for me was Roy Osherove’s The Art of Unit Testing. The code in the book is written in C#, but the principles apply to every language. It’s a great, easy-to-understand read.
Another great read is How Google Tests Software and covers exactly what it says on the tin. It covers many different testing techniques such as exploratory, black box, white box, and acceptance testing and really helps you understand how large organisations test their code.

Soft skills
Whilst reading through this article, you’ve probably noticed that a large chunk of it focusses on code and technical ability. Without a doubt, I’d say that it is even more important to be a good teammate. If you look up the definition of soft skills in the dictionary, it is defined as “personal attributes that enable someone to interact effectively and harmoniously with other people” and I think that it sums this up perfectly. Working on your “soft skills” is something that can truly help you level up in your career. You may be the world’s greatest coder, but if you colleagues can’t get along with you, your coding skills won’t matter!
While you may not learn how to become the perfect co-worker overnight, I really try and live by the motto “don’t be an arsehole”. Think about how you like to be treated and then try and treat your co-workers with the same courtesy and respect. The next time you need to make a decision at work, ask yourself “is this something an arsehole would do”? If you answered yes to that question, you probably shouldn’t do it!
Summary
Levelling up as a junior developer doesn’t have to be scary. Focus on the fundamentals and they should hold you in good stead, regardless of the new things that come along. Software engineering is built on these great principles that have stood the test of time.
Whilst researching for this article, I came across a useful Github repo that is worth mentioning. Things Every Programmer Should Know is packed with useful information. I have to admit, I didn’t know everything on there!
I hope that you have found this list helpful. Some of the topics I have mentioned might not be relevant for you at this stage in your career, but should give a nudge in the right direction. After all, knowledge is power!
If you are a junior developer reading this article, what would you add to it?",2017,Dean Hume,deanhume,2017-12-05T00:00:00+00:00,https://24ways.org/2017/levelling-up-for-junior-developers/,code
203,Jobs-to-Be-Done in Your UX Toolbox,"Part 1: What is JTBD?
The concept of a “job” in “Jobs-To-Be-Done” is neatly encapsulated by a oft-quoted line from Theodore Levitt:

“People want a quarter-inch hole, not a quarter inch drill”.

Even so, Don Norman pointed out that perhaps Levitt “stopped too soon” at what the real customer goal might be. In the “The Design of Everyday Things”, he wrote:

“Levitt’s example of the drill implying that the goal is really a hole is only partially correct, however. When people go to a store to buy a drill, that is not their real goal. But why would anyone want a quarter-inch hole? Clearly that is an intermediate goal. Perhaps they wanted to hang shelves on the wall. Levitt stopped too soon. Once you realize that they don’t really want the drill, you realize that perhaps they don’t really want the hole, either: they want to install their bookshelves. Why not develop methods that don’t require holes? Or perhaps books that don’t require bookshelves.”

In other words, a “job” in JTBD lingo is a way to express a user need or provide a customer-centric problem frame that’s independent of a solution. As Tony Ulwick says:

“A job is stable, it doesn’t change over time.”

An example of a job is “tiding you over from breakfast to lunch.” You could hire a donut, a flapjack or a banana for that mid-morning snack—whatever does the job. If you can arrive at a clearly identified primary job (and likely some secondary ones too), you can be more creative in how you come up with an effective solution while keeping the customer problem in focus.
The team at Intercom wrote a book on their application of JTBD. In it, Des Traynor cleverly characterised how JTBD provides a different way to think about solutions that compete for the same job:                                

“Economy travel and business travel are both capable candidates applying for [the job: Get me face-to-face with my colleague in San Francisco], though they’re looking for significantly different salaries. Video conferencing isn’t as capable, but is willing to work for a far smaller salary. I’ve a hiring choice to make.”

So far so good: it’s relatively simple to understand what a job is, once you understand how it’s different from a “task”.  Business consultant and Harvard professor Clay Christensen talks about the concept of “hiring” a product to do a “job”, and firing it when something better comes along. If you’re a company that focuses solutions on the customer job, you’re more likely to succeed. You’ll find these concepts often referred to as “Jobs-to-be-Done theory”. But the application of Jobs-to-Be-Done theory is a little more complicated; it comprises several related approaches.
I particularly like Jim Kalbach’s description of how JTBD is a “lens through which to understand value creation”. But it is also more. In my view, it’s a family of frameworks and methods—and perhaps even a philosophy.
Different facets in a family of frameworks
JTBD has its roots in market research and business strategy, and so it comes to the research table from a slightly different place compared to traditional UX or design research—we have our roots in human-computer interaction and ergonomics. I’ve found it helpful to keep in mind is that the application of JTBD theory is an evolving beast, so it’s common to find contradictions across different resources. My own use of it has varied from project to project. In speaking to others who have adopted it in different measures, it seems that we have all applied it in somewhat multifarious ways. As we like to often say in interviews: there are no wrong answers.
Outcome Driven Innovation
Tony Ulwick’s version of the JTBD history began with Outcome Driven Innovation (ODI), and this approach is best outlined in his seminal article published in the Harvard Business Review in 2002.  To understand his more current JTBD approach in his new book “Jobs to Be Done: Theory to Practice”, I actually found it beneficial to read his approach in the original 2002 article for a clearer reference point.
In the earlier article, Ulwick presented a rigorous approach that combines interviews, surveys and an “opportunity” algorithm—a sequence of steps to determine the business opportunity. ODI centres around working with “desired outcome statements” that you unearth through interviews, followed by a means to quantify the gap between importance and satisfaction in a survey to different types of customers.  
Since 2008, Ulwick has written about using job maps to make sense of what the customer may be trying to achieve. In a recent article, he describes the aim of the activity is “to discover what the customer is trying to get done at different points in executing a job and what must happen at each juncture in order for the job to be carried out successfully.”
A job map is not strictly a journey map, however tempting it is to see it that way. From a UX perspective, is one of many models we can use—and as our research team at Clearleft have found, how we use model can depend on the nature of the jobs we’ve uncovered in interviews and the characteristics of the problem we’re attempting to solve.
Figure 1. Universal job map
Ulwick’s current methodology is outlined in his new book, where he describes a complete end-to-end process: from customer and competitor research to framing market and product strategy.
The Jobs-To-Be-Done Interview
Back in 2013, I attended a workshop by Chris Spiek and Bob Moesta from the ReWired Group on JTBD at the behest of a then-MailChimp colleague, and I came away excited about their approach to product research. It felt different from anything I’d done before and for the first time in years, I felt that I was genuinely adding something new to my research toolbox.
A key idea is that if you focus on the stories of those who switched to you, and those who switch away from you, you can uncover the core jobs through looking at these opposite ends of engagement.
This framework centres around the JTBD interview method, which harnesses the power of a narrative framework to elicit the real reasons why someone “hired” something to do a job—be it something physical like a new coffee maker, or a digital service, such as a to-do list app. As you interview, you are trying to unearth the context around the key moments on the JTBD timeline (Figure 2). A common approach is to begin from the point the customer might have purchased something, back to the point where the thought of buying this thing first occurred to them.
Figure 2. JTBD Timeline
Figure 3. The Four Forces
The Forces Diagram (Figure 3) is a post-interview analysis tool where you can map out what causes customers to switch to something new and what holds them back.
The JTBD interview is effective at identifying core and secondary jobs, as well as some context around the user need. Because this method is designed to extract the story from the interviewee, it’s a powerful way to facilitate recall. Having done many such interviews, I’ve noticed one interesting side effect: participants often remember more details later on after the conversation has formally ended. It is worth scheduling a follow-up phone call or keep the channels open.
Strengths aside, it’s good to keep in mind that the JTBD interview is still primarily an interview technique, so you are relying on the context from the interviewee’s self-reported perspective. For example, a stronger research methodology combines JTBD interviews with contextual research and quantitative methods.  
Job Stories
Alan Klement is credited for coming up with the term “job story” to describe the framing of jobs for product design by the team at Intercom:

“When … I want to … so I can ….”

Figure 4. Anatomy of a Job Story
Unlike a user story that traditionally frames a requirement around personas, job stories frame the user need based on the situation and context. Paul Adams, the VP of Product at Intercom, wrote:

“We frame every design problem in a Job, focusing on the triggering event or situation, the motivation and goal, and the intended outcome. […] We can map this Job to the mission and prioritise it appropriately. It ensures that we are constantly thinking about all four layers of design. We can see what components in our system are part of this Job and the necessary relationships and interactions required to facilitate it. We can design from the top down, moving through outcome, system, interactions, before getting to visual design.”

Systems of Progress
Apart from advocating using job stories, Klement believes that a core tenet of applying JTBD revolves around our desire for “self-betterment”—and that focusing on everyone’s desire for self-betterment is core to a successful strategy.
In his book, Klement takes JTBD further to being a tool for change through applying systems thinking. There, he introduces the systems of progress and how it can help focus product strategy approach to be more innovative.
Coincidentally, I applied similar thinking on mapping systemic change when we were looking to improve users’ trust with a local government forum earlier this year. It’s not just about capturing and satisfying the immediate job-to-be-done, it’s about framing the job so that you can a clear vision forward on how you can help your users improve their lives in the ways they want to.
This is really the point where JTBD becomes a philosophy of practice.
Part 2: Mixing It Up
There has been some misunderstanding about how adopting JTBD means ditching personas or some of our existing design tools or research techniques. This couldn’t have been more wrong.
Figure 5: Jim Kalbach’s JTBD model
Jim Kalbach has used Outcome-Driven Innovation for around 10 years. In a 2016 article, he presents a synthesised model of how to think about that has key elements from ODI, Christensen’s theories and the structure of the job story.
More interestingly, Kalbach has also combined the use of mental models with JTBD.
Claire Menke of UDemy has written a comprehensive article about using personas, JTBD and customer journey maps together in order to communicate more complete story from the users’ perspective. Claire highlights an especially interesting point in her article as she described her challenges:
“After much trial and error, I arrived at a foundational research framework to suit every team’s needs — allowing everyone to share the same holistic understanding, but extract the type of information most applicable to their work.”
In other words, the organisational context you are in likely can dictate what works best—after all the goal is to arrive at the best user experience for your audiences. Intercom can afford to go full-on on applying JTBD theory as a dominant approach because they are a start-up, but a large company or organisation with multiple business units may require a mix of tools, outputs and outcomes.
JTBD is an immensely powerful approach on many fronts—you’ll find many different references that lists the ways you can apply JTBD. However, in the context of this discussion, it might also be useful to we examine where it lies in our models of how we think about our UX and product processes.
JTBD in the UX ecosystem
Figure 6. The Elements of User Experience (source)
There are many ways we have tried to explain the UX discipline but I think Jesse James Garrett’s Elements of User Experience is a good place to begin.
I sometimes also use little diagram to help me describe the different levels you might work at when you work through the complexity of designing and developing a product. A holistic UX strategy needs to address all the different levels for a comprehensive experience: your individual product UI, product features, product propositions and brand need to have a cohesive definition.
Figure 7. Which level of product focus?
We could, of course, also think about where it fits best within the double diamond.
Again, bearing in mind that JTBD has its roots in business strategy and market research, it is excellent at clarifying user needs, defining high-level specifications and content requirements. It is excellent for validating brand perception and value proposition —all the way down to your feature set. In other words, it can be extremely powerful all the way through to halfway of the second diamond. You could quite readily combine the different JTBD approaches because they have differences as much as overlaps. However, JTBD generally starts getting a little difficult to apply once we get to the details of UI design.
The clue lies in JTBD’s raison d’être: a job statement is solution independent. Hence, once we get to designing solutions, we potentially fall into a existential black hole.
That said, Jim Kalbach has a quick case study on applying JTBD to content design tucked inside the main article on a synthesised JTBD model. Alan Klement has a great example of how you could use UI to resolve job stories. You’ll notice that the available language of “jobs” drops off at around that point.
Job statements and outcome statements provide excellent “mini north-stars” as customer-oriented focal points, but purely satisfying these statements would not necessarily guarantee that you have created a seamless and painless user experience.
Playing well with others
You will find that JTBD plays well with Lean, and other strategy tools like the Value Proposition Canvas. With every new project, there is potential to harness the power of JTBD alongside our established toolbox.
When we need to understand complex contexts where cultural or socioeconomic considerations have to be taken into account, we are better placed with combining JTBD with more anthropological approaches. And while we might be able to evaluate if our product, website or app satisfies the customer jobs through interviews or surveys, without good old-fashioned usability testing we are unlikely to be able to truly validate why the job isn’t being represented as it should. In this case, individual jobs solved on the UI can be set up as hypotheses to be proven right or wrong. 
The application of Jobs-to-be-Done is still evolving. I’ve found it to be very powerful and I struggle to remember what my UX professional life was like before I encountered it—it has completely changed my approach to research and design.
The fact JTBD is still evolving as a practice means we need to be watchful of dogma—there’s no right way to get a UX job done after all, it nearly always depends. At the end of the day, isn’t it about having the right tool for the right job?",2017,Steph Troeth,stephtroeth,2017-12-04T00:00:00+00:00,https://24ways.org/2017/jobs-to-be-done-in-your-ux-toolbox/,ux
193,Web Content Accessibility Guidelines—for People Who Haven't Read Them,"I’ve been a huge fan of the Web Content Accessibility Guidelines 2.0 since the World Wide Web Consortium (W3C) published them, nine years ago. I’ve found them practical and future-proof, and I’ve found that they can save a huge amount of time for designers and developers. You can apply them to anything that you can open in a browser. My favourite part is when I use the guidelines to make a website accessible, and then attend user-testing and see someone with a disability easily using that website.
Today, the United Nations International Day of Persons with Disabilities, seems like a good time to re-read Laura Kalbag’s explanation of why we should bother with accessibility. That should motivate you to devour this article.
If you haven’t read the Web Content Accessibility Guidelines 2.0, you might find them a bit off-putting at first. The editors needed to create a single standard that countries around the world could refer to in legislation, and so some of the language in the guidelines reads like legalese. The editors also needed to future-proof the guidelines, and so some terminology—such as “time-based media” and “programmatically determined”—can sound ambiguous. The guidelines can seem lengthy, too: printing the guidelines, the Understanding WCAG 2.0 document, and the Techniques for WCAG 2.0 document would take 1,200 printed pages.
This festive season, let’s rip off that legalese and ambiguous terminology like wrapping paper, and see—in a single article—what gifts the Web Content Accessibility Guidelines 2.0 editors have bestowed upon us.
Can your users perceive the information on your website?
The first guideline has criteria that help you prevent your users from asking “What the **** is this thing here supposed to be?”
1.1.1 Text is the most accessible format for information. Screen readers—such as the “VoiceOver” setting on your iPhone or the “TalkBack” app on your Android phone—understand text better than any other format. The same applies for other assistive technology, such as translation apps and Braille displays. So, if you have anything on your webpage that’s not text, you must add some text that gives your user the same information. You probably know how to do this already; for example:

for images in webpages, put some alternative text in an alt attribute to tell your user what the image conveys to the user;
for photos in tweets, add a description to make the images accessible;
for Instagram posts, write a caption that conveys the photo’s information.

The alternative text should allow the user to get the same information as someone who can see the image. For websites that have too many images for someone to add alternative text to, consider how machine learning and Dynamically Generated Alt Text might—might—be appropriate.
You can probably think of a few exceptions where providing text to describe an image might not make sense. Remember I described these guidelines as “practical”? They cover all those exceptions:

User interface controls such as buttons and text inputs must have names or labels to tell your user what they do.
If your webpage has video or audio (more about these later on!), you must—at least—have text to tell the user what they are.
Maybe your webpage has a test where your user has to answer a question about an image or some audio, and alternative text would give away the answer. In that case, just describe the test in text so your users know what it is.
If your webpage features a work of art, tell your user the experience it evokes.
If you have to include a Captcha on your webpage—and please avoid Captchas if at all possible, because some users cannot get past them—you must include text to tell your user what it is, and make sure that it doesn’t rely on only one sense, such as vision.
If you’ve included something just as decoration, you must make sure that your user’s assistive technology can ignore it. Again, you probably know how to do this. For example, you could use CSS instead of HTML to include decorative images, or you could add an empty alt attribute to the img element. (Please avoid that recent trend where developers add empty alt attributes to all images in a webpage just to make the HTML validate. You’re better than that.)

(Notice that the guidelines allow you to choose how to conform to them, with whatever technology you choose. To make your website conform to a guideline, you can either choose one of the techniques for WCAG 2.0 for that guideline or come up with your own. Choosing a tried-and-tested technique usually saves time!)
1.2.1 If your website includes a podcast episode, speech, lecture, or any other recorded audio without video, you must include a transcription or some other text to give your user the same information. In a lot of cases, you might find this easier than you expect: professional transcription services can prove relatively inexpensive and fast, and sometimes a speaker or lecturer can provide the speech or lecture notes that they read out word-for-word. Just make sure that all your users can get the same information and the same results, whether they can hear the audio or not. For example, David Smith and Marco Arment always publish episode transcripts for their Under the Radar podcast. 
Similarly, if your website includes recorded video without audio—such as an animation or a promotional video—you must either use text to detail what happens in the video or include an audio version. Again, this might work out easier then you perhaps fear: for example, you could check to see whether the animation started life as a list of instructions, or whether the promotional video conveys the same information as the “About Us” webpage. You want to make sure that all your users can get the same information and the same results, whether they can see that video or not.
1.2.2 If your website includes recorded videos with audio, you must add captions to those videos for users who can’t hear the audio. Professional transcription services can provide you with time-stamped text in caption formats that YouTube supports, such as .srt and .sbv. You can upload those to YouTube, so captions appear on your videos there. YouTube can auto-generate captions, but the quality varies from impressively accurate to comically inaccurate. If you have a text version of what the people in the video said—such as the speech that a politician read or the bedtime story that an actor read—you can create a transcript file in .txt format, without timestamps. YouTube then creates captions for your video by synchronising that text to the audio in the video. If you host your own videos, you can ask a professional transcription service to give you .vtt files that you can add to a video element’s track element—or you can handcraft your own. (A quick aside: if your website has more videos than you can caption in a reasonable amount of time, prioritise the most popular videos, the most important videos, and the videos most relevant to people with disabilities. Then make sure your users know how to ask you to caption other videos as they encounter them.)
1.2.3 If your website has recorded videos that have audio, you must add an “audio description” narration to the video to describe important visual details, or add text to the webpage to detail what happens in the video for users who cannot see the videos. (I like to add audio files from videos to my Huffduffer account so that I can listen to them while commuting.) Maybe your home page has a video where someone says, “I’d like to explain our new TPS reports” while “Bill Lumbergh, division Vice President of Initech” appears on the bottom of the screen. In that case, you should add an audio description to the video that announces “Bill Lumbergh, division Vice President of Initech”, just before Bill starts speaking. As always, you can make life easier for yourself by considering all of your users, before the event: in this example, you could ask the speaker to begin by saying, “I’m Bill Lumbergh, division Vice President of Initech, and I’d like to explain our new TPS reports”—so you won’t need to spend time adding an audio description afterwards. 
1.2.4 If your website has live videos that have some audio, you should get a stenographer to provide real-time captions that you can include with the video. I’ll be honest: this can prove tricky nowadays. The Web Content Accessibility Guidelines 2.0 predate YouTube Live, Instagram live Stories, Periscope, and other such services. If your organisation creates a lot of live videos, you might not have enough resources to provide real-time captions for each one. In that case, if you know the contents of the audio beforehand, publish the contents during the live video—or failing that, publish a transcription as soon as possible.
1.2.5 Remember what I said about the recorded videos that have audio? If you can choose to either add an audio description or add text to the webpage to detail what happens in the video, you should go with the audio description.
1.2.6 If your website has recorded videos that include audio information, you could provide a sign language version of the audio information; some people understand sign language better than written language. (You don’t need to caption a video of a sign language version of audio information.)
1.2.7 If your website has recorded videos that have audio, and you need to add an audio description, but the audio doesn’t have enough pauses for you to add an “audio description” narration, you could provide a separate version of that video where you have added pauses to fit the audio description into.
1.2.8 Let’s go back to the recorded videos that have audio once more! You could add text to the webpage to detail what happens in the video, so that people who can neither read captions nor hear dialogue and audio description can use braille displays to understand your video.
1.2.9 If your website has live audio, you could get a stenographer to provide real-time captions. Again, if you know the contents of the audio beforehand, publish the contents during the live audio or publish a transcription as soon as possible.
(Congratulations on making it this far! I know that seems like a lot to remember, but keep in mind that we’ve covered a complex area: helping your users to understand multimedia information that they can’t see and/or hear. Grab a mince pie to celebrate, and let’s keep going.)
1.3.1 You must mark up your website’s content so that your user’s browser, and any assistive technology they use, can understand the hierarchy of the information and how each piece of information relates to the rest. Once again, you probably know how to do this: use the most appropriate HTML element for each piece of information. Mark up headings, lists, buttons, radio buttons, checkboxes, and links with the most appropriate HTML element. If you’re looking for something to do to keep you busy this Christmas, scroll through the list of the elements of HTML. Do you notice any elements that you didn’t know, or that you’ve never used? Do you notice any elements that you could use on your current projects, to mark up the content more accurately? Also, revise HTML table advanced features and accessibility, how to structure an HTML form, and how to use the native form widgets—you might be surprised at how much you can do with just HTML! Once you’ve mastered those, you can make your website much more usable for your all of your users.
1.3.2 If your webpage includes information that your user has to read in a certain order, you must make sure that their browser and assistive technology can present the information in that order. Don’t rely on CSS or whitespace to create that order visually. Check that the order of the information makes sense when CSS and whitespace aren’t formatting it. Also, try using the Tab key to move the focus through the links and form widgets on your webpage. Does the focus go where you expect it to? Keep this in mind when using order in CSS Grid or Flexbox.
1.3.3 You must not presume that your users can identify sensory characteristics of things on your webpage. Some users can’t tell what you’ve positioned where on the screen. For example, instead of asking your users to “Choose one of the options on the left”, you could ask them to “Choose one of our new products” and link to that section of the webpage.
1.4.1 You must not rely on colour as the only way to convey something to your users. Some of your users can’t see, and some of your users can’t distinguish between colours. For example, if your webpage uses green to highlight the products that your shop has in stock, you could add some text to identify those products, or you could group them under a sub-heading.
1.4.2  If your webpage automatically plays a sound for more than 3 seconds, you must make sure your users can stop the sound or change its volume. Don’t rely on your user turning down the volume on their computer; some users need to hear the screen reader on their computer, and some users just want to keep listening to whatever they were listening before your webpage interrupted them!
1.4.3 You should make sure that your text contrasts enough with its background, so that your users can read it. Bookmark Lea Verou’s Contrast Ratio calculator now. You can enter the text colour and background colour as named colours, or as RGB, RGBa, HSL, or HSLa values. You should make sure that:

normal text that set at 24px or larger has a ratio of at least 3:1;
bold text that set at 18.75px or larger has a ratio of at least 3:1;
all other text has a ratio of at least 4½:1.

You don’t have to do this for disabled form controls, decorative stuff, or logos—but you could!
1.4.4 You should make sure your users can resize the text on your website up to 200% without using their assistive technology—and still access all your content and functionality. You don’t have to do this for subtitles or images of text.
1.4.5 You should avoid using images of text and just use text instead. In 1998, Jeffrey Veen’s first Hot Design Tip said, “Text is text. Graphics are graphics. Don’t confuse them.” Now that you can apply powerful CSS text-styling properties, use CSS Grid to precisely position text, and choose from thousands of web fonts (Jeffrey co-founded Typekit to help with this), you pretty much never need to use images of text. The guidelines say you can use images of text if you let your users specify the font, size, colour, and background of the text in the image of text—but I’ve never seen that on a real website. Also, this doesn’t apply to logos.
1.4.6 Let’s go back to colour contrast for a second. You could make your text contrast even more with its background, so that even more of your users can read it. To do that, use Lea Verou’s Contrast Ratio calculator to make sure that:

normal text that is 24px or larger has a ratio of at least 4½:1;
bold text that 18.75px or larger has a ratio of at least 4½:1;
all other text has a ratio of at least 7:1.

1.4.7 If your website has recorded speech, you could make sure there are no background sounds, or that your users can turn off any background sounds. If that’s not possible, you could make sure that any background sounds that last longer than a couple of seconds are at least four times quieter than the speech. This doesn’t apply to audio Captchas, audio logos, singing, or rapping. (Yes, these guidelines mention rapping!)
1.4.8 You could make sure that your users can reformat blocks of text on your website so they can read them better. To do this, make sure that your users can:

specify the colours of the text and the background, and
make the blocks of text less than 80-characters wide, and 
align text to the left (or right for right-to-left languages), and 
set the line height to 150%, and 
set the vertical distance between paragraphs to 1½ times the line height of the text, and 
resize the text (without using their assistive technology) up to 200% and still not have to scroll horizontally to read it.

By the way, when you specify a colour for text, always specify a colour for its background too. Don’t rely on default background colours!
1.4.9 Let’s return to images of text for a second. You could make sure that you use them only for decoration and logos.
Can users operate the controls and links on your website?
The second guideline has criteria that help you prevent your users from asking, “How the **** does this thing work?”
2.1.1 You must make sure that you users can carry out all of your website’s activities with just their keyboard, without time limits for pressing keys. (This doesn’t apply to drawing or anything else that requires a pointing device such as a mouse.) Again, if you use the most appropriate HTML element for each piece of information and for each form element, this should prove easy.
2.1.2 You must make sure that when the user uses the keyboard to focus on some part of your website, they can then move the focus to some other part of your webpage without needing to use a mouse or touch the screen. If your website needs them to do something complex before they can move the focus elsewhere, explain that to your user. These “keyboard traps” have become rare, but beware of forms that move focus from one text box to another as soon as they receive the correct number of characters.
2.1.3 Let’s revisit making sure that you users can carry out all of your website’s activities with just their keyboard, without time limits for pressing keys. You could make sure that your user can do absolutely everything on your website with just the keyboard.
2.2.1 Sometimes people need more time than you might expect to complete a task on your website. If any part of your website imposes a time limit on a task, you must do at least one of these: 

let your users turn off the time limit before they encounter it; or
let your users increase the time limit to at least 10 times the default time limit before they encounter it; or
warn your users before the time limit expires and give them at least 20 seconds to extend it, and let them extend it at least 10 times.

Remember: these guidelines are practical. They allow you to enforce time limits for real-time events such as auctions and ticket sales, where increasing or extending time limits wouldn’t make sense. Also, the guidelines allow you to enforce a maximum time limit of 20 hours. The editors chose 20 hours because people need to go to sleep at some stage. See? Practical!
2.2.2 In my experience, this criterion remains the least well-known—even though some users can only use websites that conform to it. If your website presents content alongside other content that can distract users by automatically moving, blinking, scrolling, or updating, you must make sure that your users can:

pause, stop, or hide the other content if it’s not essential and lasts more than 5 seconds; and
pause, stop, hide, or control the frequency of the other content if it automatically updates.

It’s OK if your users miss live information such as stock price updates or football scores; you can’t do anything about that! Also, this doesn’t apply to animations such as progress bars that you put on a website to let all users know that the webpage isn’t frozen.
(If this one sounds complex, just add a pause button to anything that might distract your users.)
2.2.3 Let’s go back to time limits on tasks on your website. You could   make your website even easier to use by removing all time limits except those on real-time events such as auctions and ticket sales. That would mean your user wouldn’t need to interact with a timer at all.
2.2.4 You could let your users turn off all interruptions—server updates, promotions, and so on—apart from any emergency information.
2.2.5 This is possibly my favourite of these criteria! After your website logs your user out, you could make sure that when they log in again, they can continue from where they were without having lost any information. Do that, and you’ll be on everyone’s Nice List this Christmas.
2.3.1 You must make sure that nothing flashes more than three times a second on your website, unless you can make sure that the flashes remain below the acceptable general flash and red flash thresholds…
2.3.2 …or you could just make sure that nothing flashes more than three times per second on your website. This is usually an easier goal.
2.4.1 You must make sure that your users can jump past any blocks of content, such as navigation menus, that are repeated throughout your website. You know the drill here: using HTML’s sectioning elements such as header, nav, main, aside, and footer allows users with assistive technology to go straight to the content they need, and adding “Skip Navigation” links allows everyone to get to your main content faster.
2.4.2 You must add a proper title to describe each webpage’s topic. Your webpage won’t even validate without a title element, so make it a useful one.
2.4.3 If your users can focus on links and native form widgets, you must make sure that they can focus on elements in an order that makes sense.
2.4.4 You must make sure that your users can understand the purpose of a link when they read:

the text of the link; or
the text of the paragraph, list item, table cell, or table header for the cell that contains the link; or
the heading above the link.

You don’t have to do that for games and quizzes.
2.4.5 You should give your users multiple ways to find any webpage within a set of webpages. Add site-wide search and a site map and you’re done!
This doesn’t apply for a webpage that is part of a series of actions (like a shopping cart and checkout flow) or to a webpage that is a result of a series of actions (like a webpage confirming that the user has bought what was in the shopping cart).
2.4.6 You should help your users to understand your content by providing:

headings that describe the topics of you content;
labels that describe the purpose of the native form widgets on the webpage.

2.4.7 You should make sure that users can see which element they have focussed on. Next time you use your website, try hitting the Tab key repeatedly. Does it visually highlight each item as it moves focus to it? If it doesn’t, search your CSS to see whether you’ve applied outline: 0; to all elements—that’s usually the culprit. Use the :focus pseudo-element to define how elements should appear when they have focus.
2.4.8 You could help your user to understand where the current webpage is located within your website. Add “breadcrumb navigation” and/or a site map and you’re done.
2.4.9 You could make links even easier to understand, by making sure that your users can understand the purpose of a link when they read the text of the link. Again, you don’t have to do that for games and quizzes.
2.4.10 You could use headings to organise your content by topic. 
Can users understand your content?
The third guideline has criteria that help you prevent your users from asking, “What the **** does this mean?”
3.1.1 Let’s start this section with the criterion that possibly takes the least time to implement; you must make sure that the user’s browser can identify the main language that your webpage’s content is written in. For a webpage that has mainly English content, use <html lang=""en"">. 
3.1.2 You  must specify when content in another language appears in your webpage, like so: <q>I wish you a <span lang=""fr"">Joyeux Noël</span>.</q>. You don’t have to do this for proper names, technical terms, or words that you can’t identify a language for. You also don’t have to do it for words from a different language that people consider part of the language around those words; for example, <q>Come to our Christmas rendezvous!</q> is OK.
3.1.3 You could make sure that your users can find out the meaning of any unusual words or phrases, including idioms like “stocking filler” or “Bah! Humbug!” and jargon such as “VoiceOver” and “TalkBack”. Provide a glossary or link to a dictionary.
3.1.4 You could make sure that your users can find out the meaning of any    abbreviation. For example, VoiceOver pronounces “Xmas” as “Smas” instead of “Christmas”. Using the abbr element and linking to a glossary can help. (Interestingly, VoiceOver pronounces “abbr” as “abbreviation”!)
3.1.5 Do your users need to be able to read better than a typically educated nine-year-old, to read your content (apart from proper names and titles)? If so, you could provide a version that doesn’t require that level of reading ability, or you could provide images, videos, or audio to explain your content. (You don’t have to add captions or audio description to those videos.)
3.1.6 You could make sure that your users can access the pronunciation of any word in your content if that word’s meaning depends on its pronunciation. For example, the word “close” could have one of two meanings, depending on pronunciation, in a phrase such as, “Ready for Christmas? Close now!”
3.2.1 Some users need to focus on elements to access information about them. You must make sure that focusing on an element doesn’t trigger any major changes, such as opening a new window, focusing on another element, or submitting a form.
3.2.2 Webpages are easier for users when the controls do what they’re supposed to do. Unless you have warned your users about it, you must make sure that changing the value of a control such as a text box, checkbox, or drop-down list doesn’t trigger any major changes, such as opening a new window, focusing on another element, or submitting a form.
3.2.3 To help your users to find the content they want on each webpage, you should put your navigation elements in the same place on each webpage. (This doesn’t apply when your user has changed their preferences or when they use assistive technology to change how your content appears.) 
3.2.4 When a set of webpages includes things that have the same functionality on different webpages, you should name those things consistently. For example, don’t use the word “Search” for the search box on one webpage and “Find” for the search box on another webpage within that set of webpages.
3.2.5 Let’s go back to major changes, such as a new window opening, another element taking focus, or a form being submitted. You could make sure that they only happen when users deliberately make them happen, or when you have warned users about them first. For example, you could give the user a button for updating some content instead of automatically updating that content. Also, if a link will open in a new window, you could add the words “opens in new window” to the link text.
3.3.1 Users make mistakes when filling in forms. Your website must identify each mistake to your user, and must describe the mistake to your users in text so that the user can fix it. One way to identify mistakes reliably to your users is to set the aria-invalid attribute to true in the element that has a mistake. That makes sure that users with assistive technology will be alerted about the mistake. Of course, you can then use the [aria-invalid=""true""] attribute selector in your CSS to visually highlight any such mistakes. Also, look into how certain attributes of the input element such as required, type, and list can help prevent and highlight mistakes.
3.3.2 You must include labels or instructions (and possibly examples) in your website’s forms, to help your users to avoid making mistakes. 
3.3.3 When your user makes a mistake when filling in a form, your webpage should suggest ways to fix that mistake, if possible. This doesn’t apply in scenarios where those suggestions could affect the security of the content.
3.3.4 Whenever your user submits information that:

has legal or financial consequences; or
affects information that they have previously saved in your website; or
is part of a test

…you should make sure that they can:

undo it; or
correct any mistakes, after your webpage checks their information; or
review, confirm, and correct the information before they finally submit it.

3.3.5 You could help prevent your users from making mistakes by providing obvious, specific help, such as examples, animations, spell-checking, or extra instructions.
3.3.6 Whenever your user submits any information, you could make sure that they can:

undo it; or
correct any mistakes, after your webpage checks their information; or
review, confirm, and correct the information before they finally submit it.

Have you made your website robust enough to work on your users’ browsers and assistive technologies?
The fourth and final guideline has criteria that help you prevent your users from asking, “Why the **** doesn’t this work on my device?”
4.1.1 You must make sure that your website works as well as possible with current and future browsers and assistive technology. Prioritise  complying with web standards instead of relying on the capabilities of currently popular devices and browsers. Web developers didn’t expect their users to be unwrapping the Wii U Browser five years ago—who knows what browsers and assistive technologies our users will be unwrapping in five years’ time? Avoid hacks, and use the W3C Markup Validation Service to make sure that your HTML has no errors.
4.1.2 If you develop your own user interface components, you must make their name, role, state, properties, and values available to your user’s browsers and assistive technologies. That should make them almost as accessible as standard HTML elements such as links, buttons, and checkboxes.
“…and a partridge in a pear tree!”
…as that very long Christmas song goes. We’ve covered a lot in this article—because your users have a lot of different levels of ability. Hopefully this has demystified the Web Content Accessibility Guidelines 2.0 for you. Hopefully you spotted a few situations that could arise for users on your website, and you now know how to tackle them. 
To start applying what we’ve covered, you might like to look at Sarah Horton and Whitney Quesenbery’s personas for Accessible UX. Discuss the personas, get into their heads, and think about which aspects of your website might cause problems for them. See if you can apply what we’ve covered today, to help users like them to do what they need to do on your website.
How to know when your website is perfectly accessible for everyone
LOL! There will never be a time when your website becomes perfectly accessible for everyone. Don’t aim for that. Instead, aim for regularly testing and making your website more accessible.
Web Content Accessibility Guidelines (WCAG) 2.1
The W3C hope to release the Web Content Accessibility Guidelines (WCAG) 2.1 as a “recommendation” (that’s what the W3C call something that we should start using) by the middle of next year. Ten years may seem like a long time to move from version 2.0 to version 2.1, but consider the scale of the task: the editors have to update the guidelines to cover all the new ways that people interact with new technologies, while keeping the guidelines backwards-compatible. Keep an eye out for 2.1!
You’ll go down in history
One last point: I’ve met a surprising number of web designers and developers who do great work to make their websites more accessible without ever telling their users about it. Some of your potential customers have possibly tried and failed to use your website in the past. They probably won’t try again unless you let them know that things have improved. A quick Twitter search for your website’s name alongside phrases like “assistive technology”, “doesn’t work”, or “#fail” can let you find frustrated users—so you can tell them about how you’re making your website more accessible. Start making your websites work better for everyone—and please, let everyone know.",2017,Alan Dalton,alandalton,2017-12-03T00:00:00+00:00,https://24ways.org/2017/wcag-for-people-who-havent-read-them/,code
201,Lint the Web Forward With Sonarwhal,"Years ago, when I was in a senior in college, much of my web development courses focused on two things: the basics like HTML and CSS (and boy, do I mean basic), and Adobe Flash. I spent many nights writing ActionScript 3.0 to build interactions for the websites that I would add to my portfolio. A few months after graduating, I built one website in Flash for a client, then never again. Flash was dying, and it became obsolete in my résumé and portfolio. 
That was my first lesson in the speed at which things change in technology, and what a daunting realization that was as a new graduate looking to enter the professional world. Now, seven years later, I work on the Microsoft Edge team where I help design and build a tool that would have lessened my early career anxieties: sonarwhal. 
Sonarwhal is a linting tool, built by and for the web community. The code is open source and lives under the JS Foundation. It helps web developers and designers like me keep up with the constant change in technology while simultaneously teaching how to code better websites. 
Introducing sonarwhal’s mascot Nellie
Good web development is hard. It is more than HTML, CSS, and JavaScript: developers are expected to have a grasp of accessibility, performance, security, emerging standards, and more, all while refreshing this knowledge every few months as the web evolves. It’s a lot to keep track of.
 
Web development is hard 
Staying up-to-date on all this knowledge is one of the driving forces for developing this scanning tool. Whether you are just starting out, are a student, or you have over a decade of experience, the sonarwhal team wants to help you build better websites for all browsers. 
Currently sonarwhal checks for best practices in five categories: Accessibility, Interoperability, Performance, PWAs, and Security. Each check is called a “rule”. You can configure them and even create your own rules if you need to follow some specific guidelines for your project (e.g. validate analytics attributes, title format of pages, etc.). 
You can use sonarwhal in two ways:

An online version, that provides a quick and easy way to scan any public website.
A command line tool, if you want more control over the configuration, or want to integrate it into your development flow.

The Online Scanner
The online version offers a streamlined way to scan a website; just enter a URL and you will get a web page of scan results with a permalink that you can share and revisit at any time.
The online version of sonarwal
When my team works on a new rule, we spend the bulk of our time carefully researching each subject, finding sources, and documenting it rather than writing the rule’s code. Not only is it important that we get you the right results, but we also want you to understand why something is failing. Next to each failing rule you’ll find a link to its detailed documentation, explaining why you should care about it, what exactly we are testing, examples that pass and examples that don’t, and useful links to even more in-depth documentation if you are interested in the subject.
We hope that between reading the documentation and continued use of sonarwhal, developers can stay on top of best practices. As devs continue to build sites and identify recurring issues that appear in their results, they will hopefully start to automatically include those missing elements or fix those pieces of code that are producing errors. This also isn’t a one-way communication: the documentation is not only available on the sonarwhal site, but also on GitHub for editing so you can help us make it even better!
A results report
The current configuration for the online scanner is very strict, so it might hurt your feelings (it did when I first tested it on my personal website). But you can configure sonarwhal to any level of strictness as well as customize the command line tool to your needs!  
Sonarwhal’s CLI 
The CLI gives you full control of sonarwhal: what rules to use, tweaks to them, domains that are out of your control, and so on. You will need the latest node LTS (v8) or Stable (v9) and your favorite package manager, such as npm:
npm install -g sonarwhal
You can now run sonarwhal from anywhere via:
sonarwhal https://example.com
Using the CLI
The configuration is done via a .sonarwhalrc file. When analyzing a site, if no file is available, you will be prompted to answer a series of questions:

What connector do you want to use? Connectors are what sonarwhal uses to access a website and gather all the information about the requests, resources, HTML, etc. Currently it supports jsdom, Microsoft Edge, and Google Chrome.
What formatter? This is how you want to see the results: summary, stylish, etc. Make sure to look at the full list. Some are concise for, perfect for a quick build assessment, while others are more verbose and informative.
Do you want to use the recommended rules configuration? Rules are the things we are validating. Unless you’ve read the documentation and know what you are doing, first timers should probably use the recommended configuration.
What browsers are you targeting? One of the best features of sonarwhal is that rules can adapt their feedback depending on your targeted browsers, suggesting to add or remove things. For example, the rule “Highest Document Mode” will tell you to add the “X-UA-Compatible” header if IE10 or lower is targeted or remove if the opposite is true. 

sonarwhal configuration generator questions
Once you answer all these questions the scan will start and you will have a .sonarwhalrc file similar to the following:
{
    ""connector"": {
        ""name"": ""jsdom"",
        ""options"": {
            ""waitFor"": 1000
        }
    },
    ""formatters"": ""stylish"",
    ""rulesTimeout"": 120000,
    ""rules"": {
        ""apple-touch-icons"": ""error"",
        ""axe"": ""error"",
        ""content-type"": ""error"",
        ""disown-opener"": ""error"",
        ""highest-available-document-mode"": ""error"",
        ""validate-set-cookie-header"": ""warning"",
        // ...
    }
}
You should see the scan initiate in the command line and within a few seconds the results should start to appear. Remember, the scan results will look different depending on which formatter you selected so try each one out to see which one you like best. 
sonarwhal results on my website and hurting my feelings 💔
Now that you have a list of errors, you can get to work improving the site! Note though, that when you scan your website, it scans all the resources on that page and if you’ve added something like analytics or fonts hosted elsewhere, you are unable to change those files. You can configure the CLI to ignore files from certain domains so that you are only getting results for files you are in control of.
The documentation should give enough guidance on how to fix the errors, but if it’s insufficient, please help us and suggest edits or contribute back to it. This is a community effort and chances are someone else will have the same question as you.
When I scanned both my websites, sonarwhal alerted me to not having an Apple Touch Icon. If I search on the web as opposed to using the sonarwhal documentation, the first top 3 results give me outdated information: I need to include many different icon sizes. I don’t need to include all the different size icons that target different devices. Declaring one icon sized 180px x 180px will provide a large enough icon for devices and it will scale down as appropriate for people on older devices. 
The information at the top of the search results isn’t always the correct answer to an issue and we don’t want you to have to search through outdated documentation. As sonarwhal’s capabilities expand, the goal is for it to be the one stop shop for helping preflight your website. 
The journey up until now and looking forward

On the Microsoft Edge team, we’re passionate about empowering developers to build great websites. Every day we see so many sites come through our issue tracker. (Thanks for filing those bugs, they help us make Microsoft Edge better and better!) Some issues we see over and over are honest mistakes or outdated ‘best practices’ that could be avoided, so we built this tool to help everyone help make the web a better place.
When we decided to create sonarwhal, we wanted to create a tool that would help developers write better and more up-to-date code for their websites. We want sonarwhal to be useful to anyone so, early on, we defined three guiding principles we’ve used along the way:

Community Driven. We build for the community’s best interests. The web belongs to everyone and this project should too. Not only is it open source, we’ve also donated it to the JS Foundation and have an inclusive governance model that welcomes the collaboration of anyone, individual or company.
User Centric. We want to put the user at the center, making sonarwhal configurable for your needs and easy to use no matter what your skill level is.
Collaborative. We didn’t want to reinvent the wheel, so we collaborated with existing tools and services that help developers build for the web. Some examples are aXe, snyk.io, Cloudinary, etc.

This is just the beginning and we still have lots to do. We’re hard at work on a backlog of exciting features for future releases, such as:

New rules for a variety of areas like performance, accessibility, security, progressive web apps, and more.
A plug-in for Visual Studio Code: we want sonarwhal to help you write better websites, and what better moment than when you are in your editor.
Configuration options for the online service: as we fine tune the infrastructure, the rule configuration for our scanner is locked, but we look forward to adding CLI customization options here in the near future.

This is a tool for the web community by the web community so if you are excited about sonarwhal, making a better web, and want to contribute, we have a few issues where you might be able to help. Also, don’t forget to check the rest of the sonarwhal GitHub organization. PRs are always welcome and appreciated! 
Let us know what you think about the scanner at @NarwhalNellie on Twitter and we hope you’ll help us lint the web forward!",2017,Stephanie Drescher,stephaniedrescher,2017-12-02T00:00:00+00:00,https://24ways.org/2017/lint-the-web-forward-with-sonarwhal/,code
204,Cascading Web Design with Feature Queries,"Feature queries, also known as the @supports rule, were introduced as an extension to the CSS2 as part of the CSS Conditional Rules Module Level 3, which was first published as a working draft in 2011. It is a conditional group rule that tests if the browser’s user agent supports CSS property:value pairs, and arbitrary conjunctions (and), disjunctions (or), and negations (not) of them.
The motivation behind this feature was to allow authors to write styles using new features when they were supported but degrade gracefully in browsers where they are not. Even though the nature of CSS already allows for graceful degradation, for example, by ignoring unsupported properties or values without disrupting other styles in the stylesheet, sometimes we need a bit more than that.
CSS is ultimately a holistic technology, in that, even though you can use properties in isolation, the full power of CSS shines through when used in combination. This is especially evident when it comes to building web layouts. Having native feature detection in CSS makes it much more convenient to build with cutting-edge CSS for the latest browsers while supporting older browsers at the same time.
Browser support
Opera first implemented feature queries in November 2012, both Chrome and Firefox had it since May 2013. There have been several articles about feature queries written over the years, however, it seems that awareness of its broad support isn’t that well-known. Much of the earlier coverage on feature queries was not written in English, and perhaps that was a limiting factor.

@supports ― CSSのFeature Queries by Masataka Yakura, August 8 2012
Native CSS Feature Detection via the @supports Rule by Chris Mills, December 21 2012
CSS @supports by David Walsh, April 3 2013
Responsive typography with CSS Feature Queries by Aral Balkan, April 9 2013
How to use the @supports rule in your CSS by Lea Verou, January 31 2014
CSS Feature Queries by Amit Tal, June 2 2014
Coming Soon: CSS Feature Queries by Adobe Web Platform Team, August 21 2014
CSS feature queries mittels @supports by Daniel Erlinger, November 27 2014

As of December 2017, all current major browsers and their previous 2 versions support feature queries. Feature queries are also supported on Opera Mini, UC Browser and Samsung Internet. The only browsers that do not support feature queries are Internet Explorer and Blackberry Mobile, but that may be less of an issue than you might think.

  Can I Use css-featurequeries? Data on support for the css-featurequeries feature across the major browsers from caniuse.com.

Granted, there is still a significant number of organisations that require support of Internet Explorer. Microsoft still continues to support IE11 for the life-cycle of Windows 7, 8 and 10. They have, however, stopped supporting older versions since January 12, 2016. It is inevitable that there will be organisations that, for some reason or another, make it mandatory to support IE, but as time goes on, this number will continue to shrink.
Jen Simmons wrote an extensive article called Using Feature Queries in CSS which discussed a matrix of potential situations when it comes to the usage of feature queries. The following image is a summary of the aforementioned matrix.

The most tricky situation we have to deal with is the box in the top-left corner, which are “browsers that don’t support feature queries, yet do support the feature in question”. For cases like those, it really depends on the specific CSS feature you want to use and a subsequent evaluation of the pros and cons of not including that feature in spite of the fact the browser (most likely Internet Explorer) supports it.
The basics of feature queries
As with any conditional, feature queries operate on boolean logic, in other words, if the query resolves to true, apply the CSS properties within the block, or else just ignore the entire block altogether. The syntax of a simple feature query is as follows:
.selector {
  /* Styles that are supported in old browsers */
}

@supports (property:value) {
  .selector {
    /* Styles for browsers that support the specified property */
  }
}
Note that the parentheses around the property:value pair are mandatory and the rule is invalid without them. Styles that apply to older browsers, i.e. fallback styles, should come first, followed by the newer properties, which are contained within the @supports conditional. Because of the cascade, fallback styles will be overridden by the newer properties in the modern browsers that support them.
main {
  background-color: red;
}

@supports (display:grid) {
  main {
    background-color: green;
  }
}
In this example, browsers that support CSS grid will have a main element with a green background colour because the conditional resolves to true, while browsers that do not support grid will have a main element with a red background colour.
The implication of such behaviour means that we can layer on enhanced styles based on the features we want to use and these styles will show up in browsers that support them. But for those that do not, they will get a more basic look that still works anyway. And that will be our approach moving forward.
Boolean operators for feature queries
The and operator allows us to test for support of multiple properties within a single conditional. This would be useful for cases where the desired output requires multiple cutting-edge features to be supported at the same time to work. All the property:value pairs listed in the conditional must resolve to true for the styles within the rule to be applied.
@supports (transform: rotate(45deg)) and
          (writing-mode: vertical-rl) {
  /* Some CSS styles */
}
The or operator allows us to list multiple property:value pairs in the conditional and as long as one of them resolves to true, the styles within the block will be applied. A relevant use-case would be for properties with vendor-prefixes.
@supports (background: -webkit-gradient(linear, left top, left bottom, from(white), to(black))) or
          (background: -o-linear-gradient(top, white, black)) or
          (background: linear-gradient(to bottom, white, black)) {
  /* Some CSS styles */
}
The not operator negates the resolution of the property:value pair in the conditional, resolving to false when the property is supported and vice versa. This is useful when there are two distinct sets of styles to be applied depending on the support of a specific feature. However, we do need to keep in mind the case where a browser does not support feature queries, and handle the styles for those browsers accordingly.
@supports not (shape-outside: polygon(100% 80%,20% 0,100% 0)) {
  /* Some CSS styles */
}
To avoid confusion between and and or, these operators must be explicitly declared as opposed to using commas or spaces. To prevent confusion caused by precedence rules, and, or and not operators cannot be mixed without a layer of parentheses.
This rule is not valid and the styles within the block will be ignored.
@supports (transition-property: background-color) or
          (animation-name: fade) and
          (transform: scale(1.5)) {
  /* Some CSS styles */
}
To make it work, parentheses must be added either around the two properties adjacent to the or or the and operator like so:
@supports ((transition-property: background-color) or
          (animation-name: fade)) and
          (transform: scale(1.5)) {
  /* Some CSS styles */
}
@supports (transition-property: background-color) or
          ((animation-name: fade) and
          (transform: scale(1.5))) {
  /* Some CSS styles */
}
The current specification states that whitespace is required after a not and on both sides of an and or or, but this may change in a future version of the specification. It is acceptable to add extra parentheses even when they are not needed, but omission of parentheses is considered invalid.
Cascading web design
I’d like to introduce the concept of cascading web design, an approach made possible with feature queries. Browser update cycles are much shorter these days, so new features and bug fixes are being pushed out a lot more frequently as compared to the early days of the web.
With the maturation of web standards, browser behaviour is less unpredictable than before, but each browser will still have their respective quirks. Chances are, the latest features will not ship across all browsers at the same time. But you know what? That’s perfectly fine. If we accept this as a feature of the web, instead of a bug, we’ve just opened up a lot more web design possibilities.
The following example is a basic, responsive grid layout of items laid out with flexbox, as viewed on IE11.

We can add a block of styles within an @supports rule to apply CSS grid properties for browsers that support them to enhance this layout, like so:

The web is not a static medium. It is dynamic and interactive and we manipulate this medium by writing code to tell the browser what we want it to do. Rather than micromanaging the pixels in our designs, maybe it’s time we cede control of our designs to the browsers that render them. This means being okay with your designs looking different across browsers and devices.
As mentioned earlier, CSS works best when various properties are combined. It’s one of those things whose whole is greater than the sum of its parts. So feature queries, when combined with media queries, allow us to design layouts that are most effective in the environment they have to perform in.
Such an approach requires interpolative thinking, on multiple levels. As web designers and developers, we don’t just think in one fixed dimension, we get to think about how our design will morph on a narrow screen, or on an older browser, in addition to how it will appear on a browser with the latest features.
In the following example, the layout on the left is what IE11 users will see, the one in the middle is what Firefox users will see, because Firefox doesn’t support CSS shapes yet, but once it does, it will then look like the layout on the right, which is what Chrome users see now.

With the release of CSS Grid this year, we’ve hit another milestone in the evolution of the web as a medium. The beauty of the web is its backwards compatibility and generous fault tolerance. Browser features are largely additive, holding onto the good parts and building on top of them, while deprecating the bits that didn’t work well.
Feature queries allow us to progressively enhance our CSS, establishing a basic level of user experience across the widest range of browsers, while building in more advanced functionality for browsers who can use them. And hopefully, this will allow more of us to create designs that truly embrace the nature of the web.",2017,Chen Hui Jing,chenhuijing,2017-12-01T00:00:00+00:00,https://24ways.org/2017/cascading-web-design/,code
300,Taking Device Orientation for a Spin,"When The Police sang “Don’t Stand So Close To Me” they weren’t talking about using a smartphone to view a panoramic image on Facebook, but they could have been. For years, technology has driven relentlessly towards devices we can carry around in our pockets, and now that we’re there, we’re expected to take the thing out of our pocket and wave it around in front of our faces like a psychotic donkey in search of its own dangly carrot.
But if you can’t beat them, join them.
A brave new world
A couple of years back all sorts of specs for new HTML5 APIs sprang up much to our collective glee. Emboldened, we ran a few tests and found they basically didn’t work in anything and went off disheartened into the corner for a bit of a sob.
Turns out, while we were all busy boohooing, those browser boffins have actually being doing some work, and lo and behold, some of these APIs are even half usable. Mostly literally half usable—we’re still talking about browsers, after all.
Now, of course they’re all a bit JavaScripty and are going to involve complex methods and maths and science and probably about a thousand dependancies from Github that will fall out of fashion while we’re still trying to locate the documentation, right? Well, no! 
So what if we actually wanted to use one of these APIs, say to impress our friends with our ability to make them wave their phones in front of their faces (because no one enjoys looking hapless more than the easily-technologically-impressed), how could we do something like that? Let’s find out.
The Device Orientation API
The phone-wavy API is more formally known as the DeviceOrientation Event Specification. It does a bunch of stuff that basically doesn’t work, but also gives us three values that represent orientation of a device (a phone, a tablet, probably not a desktop computer) around its x, y and z axes. You might think of it as pitch, roll and yaw if you like to spend your weekends wearing goggles and a leather hat.
The main way we access these values is through an event listener, which can inform our code every time the value changes. Which is constantly, because you try and hold a phone still and then try and hold the Earth still too.
The API calls those pitch, roll and yaw values alpha, beta and gamma. Chocks away:
window.addEventListener('deviceorientation', function(e) {
    console.log(e.alpha);
    console.log(e.beta);
    console.log(e.gamma);
});
If you look at this test page on your phone, you should be able to see the numbers change as you twirl the thing around your body like the dance partner you never had. Wrist strap recommended.
One important note
Like may of these newfangled APIs, Device Orientation is only available over HTTPS. We’re not allowed to have too much fun without protection, so make sure that you’re working on a secure line. I’ve found a quick and easy way to share my local dev environment over TLS with my devices is to use an ngrok tunnel.
ngrok http -host-header=rewrite mylocaldevsite.dev:80
ngrok will then set up a tunnel to your dev site with both HTTP and HTTPS URL options. You, of course, want the HTTPS option.
Right, where were we?
Make something to look at
It’s all well and good having a bunch of numbers, but they’re no use unless we do something with them. Something creative. Something to inspire the generations. Or we could just build that Facebook panoramic image viewer thing (because most of us are familiar with it and we’re not trying to be too clever here). Yeah, let’s just build one of those.
Our basic framework is going to be similar to that used for an image carousel. We have a container, constrained in size, and CSS overflow property set to hidden. Into this we place our wide content and use positioning to move the content back and  forth behind the ‘window’ so that the part we want to show is visible.
Here it is mocked up with a slider to set the position. When you release the slider, the position updates. (This actually tests best on desktop with your window slightly narrowed.)
The details of the slider aren’t important (we’re about to replace it with phone-wavy goodness) but the crucial part is that moving the slider results in a function call to position the image. This takes a percentage value (0-100) with 0 being far left and 100 being far right (or ‘alt-nazi’ or whatever).
var position_image = function(percent) {
    var pos = (img_W / 100)*percent;
    img.style.transform = 'translate(-'+pos+'px)'; 
};
All this does is figure out what that percentage means in terms of the image width, and set the transform: translate(…); CSS property to move the image. (We use translate because it might be a bit faster to animate than left/right positioning.)
Ok. We can now read the orientation values from our device, and we can programatically position the image. What we need to do is figure out how to convert those raw orientation values into a nice tidy percentage to pass to our function and we’re done. (We’re so not done.)
The maths bit
If we go back to our raw values test page and make-believe that we have a fascinating panoramic image of some far-off beach or historic monument to look at, you’ll note that the main value that is changing as we swing back and forth is the ‘alpha’ value. That’s the one we want to track.
As our goal here is hey, these APIs are interesting and fun and not let’s build the world’s best panoramic image viewer, we’ll start by making a few assumptions and simplifications:

When the image loads, we’ll centre the image and take the current nose-forward orientation reading as the middle.
Moving left, we’ll track to the left of the image (lower percentage).
Moving right, we’ll track to the right (higher percentage).
If the user spins round, does cartwheels or loads the page then hops on a plane and switches earthly hemispheres, they’re on their own.

Nose-forward
When the page loads, the initial value of alpha gives us our nose-forward position. In Safari on iOS, this is normalised to always be 0, whereas most everywhere else it tends to be bound to pointy-uppy north. That doesn’t really matter to us, as we don’t know which direction the user might be facing in anyway — we just need to record that initial state and then use it to compare any new readings.
var initial_position = null;

window.addEventListener('deviceorientation', function(e) {
    if (initial_position === null) {
        initial_position = Math.floor(e.alpha);
    };

    var current_position = initial_position - Math.floor(e.alpha);
});
(I’m rounding down the values with Math.floor() to make debugging easier - we’ll take out the rounding later.)
We get our initial position if it’s not yet been set, and then calculate the current position as a difference between the new value and the stored one.
These values are weird
One thing you need to know about these values, is that they range from 0 to 360 but then you also get weird left-of-zero values like -2 and whatever. And they wrap past 360 back to zero as you’d expect if you do a forward roll.
What I’m interested in is working out my rotation. If 0 is my nose-forward position, I want a positive value as I turn right, and a negative value as I turn left. That puts the awkward 360-tipping point right behind the user where they can’t see it.
var rotation  = current_position;
if (current_position > 180) rotation = current_position-360;
Which way up?
Since we’re talking about orientation, we need to remember that the values are going to be different if the device is held in portrait on landscape mode. See for yourself - wiggle it like a steering wheel and you get different values. That’s easy to account for when you know which way up the device is, but in true browser style, the API for that bit isn’t well supported. The best I can come up with is:
var screen_portrait = false;
if (window.innerWidth < window.innerHeight) {
    screen_portrait = true;
}
It works. Then we can use screen_portrait to branch our code:
if (screen_portrait) {
        if (current_position > 180) rotation = current_position-360;
} else {
        if (current_position < -180) rotation = 360+current_position;
}
Here’s the code in action so you can see the values for yourself. If you change screen orientation you’ll need to refresh the page (it’s a demo!).
Limiting rotation
Now, while the youth of today are rarely seen without a phone in their hands, it would still be unreasonable to ask them to spin through 360° to view a photo. Instead, we need to limit the range of movement to something like 60°-from-nose in either direction and normalise our values to pan the entire image across that 120° range. -60 would be full-left (0%) and 60 would be full-right (100%).
If we set max_rotation = 60, that code ends up looking like this:
if (rotation > max_rotation) rotation = max_rotation;
if (rotation < (0-max_rotation)) rotation = 0-max_rotation;

var percent = Math.floor(((rotation + max_rotation)/(max_rotation*2))*100);
We should now be able to get a rotation from -60° to +60° expressed as a percentage. Try it for yourself.
The big reveal
All that’s left to do is pass that percentage to our image positioning function and would you believe it, it might actually work.
position_image(percent);
You can see the final result and take it for a spin. Literally.
So what have we made here? Have we built some highly technical panoramic image viewer to aid surgeons during life-saving operations using only JavaScript and some slightly questionable mathematics? No, my friends, we have not. Far from it. 
What we have made is progress. We’ve taken a relatively newly available hardware API and a bit of simple JavaScript and paired it with existing CSS knowledge and made something that we didn’t have this morning. Something we probably didn’t even want this morning. Something that if you take a couple of steps back and squint a bit might be a prototype for something vaguely interesting. But more importantly, we’ve learned that our browsers are just a little bit more capable than we thought.
The web platform is maturing rapidly. There are new, relatively unexplored APIs for doing all sorts of crazy thing that are often dismissed as the preserve of native apps. Like some sort of app marmalade. Poppycock. 
The web is an amazing, exciting place to create things. All it takes is some base knowledge of the fundamentals, a creative mind and a willingness to learn. We have those! So let’s create things.",2016,Drew McLellan,drewmclellan,2016-12-24T00:00:00+00:00,https://24ways.org/2016/taking-device-orientation-for-a-spin/,code
305,CSS Writing Modes,"Since you may not have a lot of time, I’m going to start at the end, with the dessert.
You can use a little-known, yet important and powerful CSS property to make text run vertically. Like this.

Or instead of running text vertically, you can layout a set of icons or interface buttons in this way. Or, of course, with anything on your page.  
The CSS I’ve applied makes the browser rethink the orientation of the world, and flow the layout of this element at a 90° angle to “normal”. Check out the live demo, highlight the headline, and see how the cursor is now sideways.
See the Pen Writing Mode Demo — Headline by Jen Simmons (@jensimmons) on CodePen.

The code for accomplishing this is pretty simple. 
h1 { 
  writing-mode: vertical-rl;
}
That’s all it takes to switch the writing mode from the web’s default horizontal top-to-bottom mode to a vertical right-to-left mode. If you apply such code to the html element, the entire page is switched, affecting the scroll direction, too. 
In my example above, I’m telling the browser that only the h1 will be in this vertical-rl mode, while the rest of my page stays in the default of horizontal-tb.
So now the dessert course is over. Let me serve up this whole meal, and explain the the CSS Writing Mode Specification.
Why learn about writing modes?
There are three reasons I’m teaching writing modes to everyone—including western audiences—and explaining the whole system, instead of quickly showing you a simple trick.


We live in a big, diverse world, and learning about other languages is fascinating. Many of you lay out pages in languages like Chinese, Japanese and Korean. Or you might be inspired to in the future.


Using writing-mode to turn bits sideways is cool. This CSS can be used in all kinds of creative ways, even if you are working only in English.

Most importantly, I’ve found understanding Writing Modes incredibly helpful when understanding Flexbox and CSS Grid. Before I learned Writing Mode, I felt like there was still a big hole in my knowledge, something I just didn’t get about why Grid and Flexbox work the way they do. Once I wrapped my head around Writing Modes, Grid and Flexbox got a lot easier. Suddenly the Alignment properties, align-* and justify-*, made sense.

Whether you know about it or not, the writing mode is the first building block of every layout we create. You can do what we’ve been doing for 25 years – and leave your page set to the default left-to-right direction, horizontal top-to-bottom writing mode. Or you can enter a world of new possibilities where content flows in other directions.
CSS properties
I’m going to focus on the CSS writing-mode property in this article. It has five possible options:
  writing-mode: horizontal-tb;
  writing-mode: vertical-rl;
  writing-mode: vertical-lr;
  writing-mode: sideways-rl;
  writing-mode: sideways-lr;
The CSS Writing Modes Specification is designed to support a wide range of written languages in all our human and linguistic complexity. Which—spoiler alert—is pretty insanely complex. The global evolution of written languages has been anything but simple. 
So I’ve got to start with explaining some basic concepts of web page layout and writing systems. Then I can show you what these CSS properties do. 
Inline Direction, Block Direction, and Character Direction
In the world of the web, there’s a concept of ‘block’ and ‘inline’ layout. If you’ve ever written display: block or display: inline, you’ve leaned on these concepts.  
In the default writing mode, blocks stack vertically starting at the top of the page and working their way down. Think of how a bunch of block-levels elements stack—like a bunch of a paragraphs—that’s the block direction. 

Inline is how each line of text flows. The default on the web is from left to right, in horizontal lines. Imagine this text that you are reading right now, being typed out one character at a time on a typewriter. That’s the inline direction. 

The character direction is which way the characters point. If you type a capital “A” for instance, on which side is the top of the letter? Different languages can point in different directions. Most languages have their characters pointing towards the top of the page, but not all.

Put all three together, and you start to see how they work as a system. 
The default settings for the web work like this.
Now that we know what block, inline, and character directions mean, let’s see how they are used in different writing systems from around the world.
The four writing systems of CSS Writing Modes
The CSS Writing Modes Specification handles all the use cases for four major writing systems; Latin, Arabic, Han and Mongolian. 
Latin-based systems
One writing system dominates the world more than any other, reportedly covering about 70% of the world’s population. 

The text is horizontal, running from left to right, or LTR. The block direction runs from top to bottom. 
It’s called the Latin-based system because it includes all languages that use the Latin alphabet, including English, Spanish, German, French, and many others. But there are many non-Latin-alphabet languages that also use this system, including Greek, Cyrillic (Russian, Ukrainian, Bulgarian, Serbian, etc.), and Brahmic scripts (Devanagari, Thai, Tibetan), and many more.
You don’t need to do anything in your CSS to trigger this mode. This is the default. 
Best practices, however, dictate that you declare in your opening <html> element which language and which direction (LTR or RTL) you are using. This website, for instance, uses <html lang='en-gb' dir='ltr'> to let the browser know this content is published in Great Britian’s version of English, in a left to right direction. 
Arabic-based systems
Arabic, Hebrew and a few other languages run the inline direction from right to left. This is commonly known as RTL.  
Note that the inline direction still runs horizontally. The block direction runs from top to bottom. And the characters are upright.

It’s not just the flow of text that runs from right to left, but everything about the layout of the website. The upper right-hand corner is the starting position. Important things are on the right. The eyes travel from right to left. So, typically RTL websites use layouts that are just like LTR websites, only flipped.
On websites that support both LTR and RTL, like the United Nations’ site at un.org, the two layouts are mirror images of each other.
For many web developers, our experiences with internationalization have focused solely on supporting Arabic and Hebrew script. 
CSS layout hacks for internationalization & RTL
To prepare an LTR project to support RTL, developers have had to create all sorts of hacks. For example, the Drupal community started a convention of marking every margin-left and -right, every padding-left and -right, every float: left and float: right with the comment /* LTR */. Then later developers could search for each instance of that exact comment, and create stylesheets to override each left with right, and vice versa. It’s a tedious and error prone way to work. CSS itself needed a better way to let web developers write their layout code once, and easily switch language directions with a single command.
Our new CSS layout system does exactly that. Flexbox, Grid and Alignment use start and end instead of left and right. This lets us define everything in relationship to the writing system, and switch directions easily. By writing justify-content: flex-start, justify-items: end, and eventually margin-inline-start: 1rem we have code that doesn’t need to be changed. 
This is a much better way to work. I know it can be confusing to think through start and end as replacements for left and right. But it’s better for any multiligual project, and it’s better for the web as a whole.
Sadly, I’ve seen CSS preprocessor tools that claim to “fix” the new CSS layout system by getting rid of start and end and bringing back left and right. They want you to use their tool, write justify-content: left, and feel self-righteous. It seems some folks think the new way of working is broken and should be discarded. It was created, however, to fulfill real needs. And to reflect a global internet. As Bruce Lawson says, WWW stands for the World Wide Web, not the Wealthy Western Web. Please don’t try to convince the industry that there’s something wrong with no longer being biased towards western culture. Instead, spread the word about why this new system is here.  
Spend a bit of time drilling the concept of inline and block into your head, and getting used to start and end. It will be second nature soon enough. 
I’ve also seen CSS preprocessors that let us use this new way of thinking today, even as all the parts aren’t fully supported by browsers yet. Some tools let you write text-align: start instead of text-align: left, and let the preprocessor handle things for you. That is terrific, in my opinion. A great use of the power of a preprocessor to help us switch over now. 
But let’s get back to RTL. 
How to declare your direction
You don’t want to use CSS to tell the browser to switch from an LTR language to RTL. You want to do this in your HTML. That way the browser has the information it needs to display the document even if the CSS doesn’t load.
This is accomplished mainly on the html element. You should also declare your main language. As I mentioned above, the 24 ways website is using <html lang='en-gb' dir='ltr'> to declare the LTR direction and the use of British English. The UN Arabic website uses <html lang='ar' dir='rtl'>to declare the site as an Arabic site, using a RTL layout. 
Things get more complicated when you’ve got a page with a mix of languages. But I’m not going to get into all of that, since this article is focused on CSS and layouts, not explaining everything about internationalization. 
Let me just leave direction here by noting that much of the heavy work of laying out the characters which make up each word is handled by Unicode. If you are interested in learning more about LTR, RTL and bidirectional text, watch this video: Introduction to Bidirectional Text, a presentation by Elika Etemad. 
Meanwhile, let’s get back to CSS.
The writing mode CSS for Latin-based and Arabic-based systems
For both of these systems—Latin-based and Arabic-based, whether LTR or RTL—the same CSS property applies for specifying the writing mode: writing-mode: horizontal-tb. That’s because in both systems, the inline text flow is horizontal, while the block direction is top-to-bottom. This is expressed as horizontal-tb.
horizontal-tb is the default writing mode for the web, so you don’t need to specify it unless you are overriding something else higher up in the cascade. You can just imagine that every site you’ve ever built came with:
html {
  writing-mode: horizontal-tb;
}
Now let’s turn our attention to the vertical writing systems. 
Han-based systems
This is where things start to get interesting. 
Han-based writing systems include CJK languages, Chinese, Japanese, Korean and others. There are two options for laying out a page, and sometimes both are used at the same time.
Much of CJK text is laid out like Latin-based languages, with a horizontal top-to-bottom block direction, and a left-to-right inline direction. This is the more modern way to doing things, started in the 20th century in many places, and further pushed into domination by the computer and later the web. 
The CSS to do this bit of the layouts is the same as above:
section {
  writing-mode: horizontal-tb;
}
Or, you know, do nothing, and get that result as a default. 
Alternatively Han-based languages can be laid out in a vertical writing mode, where the inline direction runs vertically, and the block direction goes from right to left. 
See both options in this diagram:

Note that the horizontal text flows from left to right, while the vertical text flows from right to left. Wild, eh? 
This Japanese issue of Vogue magazine is using a mix of writing modes. The cover opens on the left spine, opposite of what an English magazine does.  

This page mixes English and Japanese, and typesets the Japanese text in both horizontal and vertical modes. Under the title “Richard Stark” in red, you can see a passage that’s horizontal-tb and LTR, while the longer passage of text at the bottom of the page is typeset vertical-rl. The red enlarged cap marks the beginning of that passage. The long headline above the vertical text is typeset LTR, horizontal-tb.

The details of how to set the default of the whole page will depend on your use case. But each element, each headline, each section, each article can be marked to flow the opposite of the default however you’d like.
For example, perhaps you leave the default as horizontal-tb, and specify your vertical elements like this:
div.articletext {
  writing-mode: vertical-rl;
}
Or alternatively you could change the default for the page to a vertical orientation, and then set specific elements to horizontal-tb, like this:
html { 
  writing-mode: vertical-rl;
}
h2, .photocaptions, section {
  writing-mode: horizontal-tb;
}
If your page has a sideways scroll, then the writing mode will determine whether the page loads with upper left corner as the starting point, and scroll to the right (horizontal-tb as we are used to), or if the page loads with the upper right corner as the starting point, scrolling to the left to display overflow. Here’s an example of that change in scrolling direction, in a CSS Writing Mode demo by Chen Hui Jing. Check out her demo — you can switch from horizontal to vertical writing modes with a checkbox and see the difference. 

Mongolian-based systems
Now, hopefully so far all of this kind of makes sense. It might be a bit more complicated than expected, but it’s not so hard. Well, enter the Mongolian-based systems.
Mongolian is also a vertical script language. Text runs vertically down the page. Just like Han-based systems. There are two major differences. First, the block direction runs the other way. In Mongolian, block-level elements stack from left to right. 
Here’s a drawing of how Wikipedia would look in Mongolian if it were laid out correctly.
Perhaps the Mongolian version of Wikipedia will be redone with this layout.
Now you might think, that doesn’t look so weird. Tilt your head to the left, and it’s very familiar. The block direction starts on the left side of the screen and goes to the right. The inline direction starts on the top of the page and moves to the bottom (similar to RTL text, just turned 90° counter-clockwise). But here comes the other huge difference. The character direction is “upside down”. The top of the Mongolian characters are not pointing to the left, towards the start edge of the block direction. They point to the right. Like this:

Now you might be tempted to ignore all this. Perhaps you don’t expect to be typesetting Mongolian content anytime soon. But here’s why this is important for everyone — the way Mongolian works defines the results writing-mode: vertical-lr. And it means we cannot use vertical-lr for typesetting content in other languages in the way we might otherwise expect. 
If we took what we know about vertical-rl and guessed how vertical-lr works, we might imagine this:

But that’s wrong. Here’s how they actually compare:

See the unexpected situation? In both writing-mode: vertical-rl and writing-mode: vertical-lr latin text is rotated clockwise. Neither writing mode let’s us rotate text counter-clockwise. 
If you are typesetting Mongolian content, apply this CSS in the same way you would apply writing-mode to Han-based writing systems. To the whole page on the html element, or to specific pages of the page like this:
section {
  writing-mode: vertical-lr;
}
Now, if you are using writing-mode for a graphic design effect on a language that is otherwise typesets horizontally, I don’t think writing-mode: vertical-lr is useful. If the text wraps onto two lines, it stacks in a very unexpected way. So I’ve sort of obliterated it from my toolkit. I find myself using writing-mode: vertical-rl a lot. And never using -lr. Hm.
Writing modes for graphic design
So how do we use writing-mode to turn English headlines sideways? We could rely on transform: rotate()
Here are two examples, one for each direction. (By the way, each of these demos use CSS Grid for their overall layout, so be sure to test them in a browser that supports CSS Grid, like Firefox Nightly.)

In this demo 4A, the text is rotated clockwise using this code: 
h1 {
  writing-mode: vertical-rl;
}

In this demo 4B, the text is rotated counter-clockwise using this code: 
h1 {
  writing-mode: vertical-rl;
  transform: rotate(180deg);
  text-align: right;
}
I use vertical-rl to rotate the text so that it takes up the proper amount of space in the overall flow of the layout. Then I rotate it 180° to spin it around to the other direction. And then I use text-align: right to get it to rise up to the top of it’s container. This feels like a hack, but it’s a hack that works.
Now what I would like to do instead is use another CSS value that was designed for this use case — one of the two other options for writing mode.
If I could, I would lay out example 4A with:
h1 {
  writing-mode: sideways-rl;
}
And layout example 4B with: 
h1 {
  writing-mode: sideways-lr;
}
The problem is that these two values are only supported in Firefox. None of the other browsers recognize sideways-*. Which means we can’t really use it yet. 
In general, the writing-mode property is very well supported across browsers. So I’ll use writing-mode: vertical-rl for now, with the transform: rotate(180deg); hack to fake the other direction. 
There’s much more to what we can do with the CSS designed to support multiple languages, but I’m going to stop with this intermediate introduction. 
If you do want a bit more of a taste, look at this example that adds text-orientation: upright; to the mix — turning the individual letters of the latin font to be upright instead of sideways.

It’s this demo 4C, with this CSS applied: 
h1 {
  writing-mode: vertical-rl;
  text-orientation: upright;
  text-transform: uppercase;
  letter-spacing: -25px;
}
You can check out all my Writing Modes demos at labs.jensimmons.com/#writing-modes. 

I’ll leave you with this last demo. One that applies a vertical writing mode to the sub headlines of a long article. I like how small details like this can really bring a fresh feeling to the content. 
See the Pen Writing Mode Demo — Article Subheadlines by Jen Simmons (@jensimmons) on CodePen.",2016,Jen Simmons,jensimmons,2016-12-23T00:00:00+00:00,https://24ways.org/2016/css-writing-modes/,code
312,Preparing to Be Badass Next Year,"Once we’ve eaten our way through the holiday season, people will start to think about new year’s resolutions. We tend to focus on things that we want to change… and often things that we don’t like about ourselves to “fix”. We set rules for ourselves, or try to start new habits or stop bad ones. We focus in on things we will or won’t do. 
For many of us the list of things we “ought” to be spending time on is just plain overwhelming – family, charity/community, career, money, health, relationships, personal development. 
It’s kinda scary even just listing it out, isn’t it? I want to encourage you to think differently about next year.
The ever-brilliant Kathy Sierra articulates a better approach really well when talking about the attitude we should have to building great products. She tells us to think not about what the user will do with our product, but about what they are trying to achieve in the real world and how our product helps them to be badass1.
When we help the user be badass, then we are really making a difference. 
I suppose this is one way of saying: focus not on what you will do, focus on what it will help you achieve. How will it help you be awesome?
In what ways do you want to be more badass next year?
A professional lens
Though of course you might want to focus in on health or family or charity or community or another area next year, many people will want to become more badass in their chosen career. 
So let’s talk about a scaffold to help you figure out your professional / career development next year. 
First up, an assumption: everyone wants to be awesome. Nobody gets up in the morning aiming to be crap at their job. Nobody thinks to themselves “Today I am aiming for just south of mediocre, and if I can mess up everybody else’s ability to do good work then that will be just perfect2”. 
Ergo, you want to be awesome. So what does awesome look like? 
Danger!
The big trap that people fall into when think about their professional development is to immediately focus on the things that they aren’t good at. When you ask people “what do you want to work on getting better at next year?” they frequently gravitate to the things that they believe they are bad at. 
Why is this a trap? Because if you focus all your time and energy on improving the areas that you suck at, you are going to end up middling at everything. Going from bad → mediocre at a given skill / behaviour takes a bunch of time and energy. So if you spend all your time going from bad → mediocre at things, what do you think you end up? That’s right, mediocre. 
Mediocrity is not a great career goal, kids. 
What do you already rock at?
The much better investment of time and energy is to go from good → awesome. It often takes the same amount of relative time and energy, but wow the end result is better! So first, ask yourself and those who know you well what you are already pretty damn good at. Combat imposter syndrome by asking others. 
Then figure out how to double down on those things. What does brilliant look like for a given skill? What’s the knowledge or practice that you need to level yourself up even further in that thing?
But what if I really really suck?
Admittedly, sometimes something you suck at really is holding you back. But it’s important to separate out weaknesses (just something you suck at) from controlling weaknesses (something you suck at that actually matters for your chosen career). 
If skill x is just not an important thing for you to be good at, you may never need to care that you aren’t good at it. If your current role or the one you aspire to next really really requires you to be great at x, then it’s worth investing your time and energy (and possibly money too) getting better at it.
So when you look at the things that you aren’t good at, which of those are actually essential for success?
The right ratio
A good rule of thumb is to pick three things you are already good at to work on becoming awesome at and limit yourself to one weakness that you are trying to improve on. That way you are making sure that you get to awesome in areas where you already have an advantage, and limit the amount of time you are spending on going from bad → mediocre. 
Levelling up learning
So once you’ve figured out your areas you want to focus on next year, what do you actually decide to do? 
Most of all, you should try to design your day-to-day work in a way that it is also an effective learning experience. This means making sure you have a good feedback loop – you get to try something, see if it works, learn from it, rinse and repeat. 
It’s also about balance: you want to be challenged enough for work to be interesting, without it being so hard it’s frustrating. You want to do similar / the same things often enough that you get to learn and improve, without it being so repetitive that it’s boring. 
Continuously getting better at things you are already good at is actually both easier and harder than it sounds. The advantage is that it’s pretty easy to add the feedback loop to make sure that you are improving; the disadvantage is that you’re already good at these skills so you could easily just “do” without ever stopping to reflect and improve. Build in time for personal retrospectives (“What went well? What didn’t? What one thing will I choose to change next time?”) and find a way of getting feedback from outside sources as well. 
As for the new skills, it’s worth knowing that skill development follows a particular pattern:

We all start out unconsciously incompetent (we don’t know what to do and if we tried we’d unwittingly get it wrong), progress on to conscious incompetence (we now know we’re doing it wrong) then conscious competence (we’re doing it right but wow it takes effort and attention) and eventually get to unconscious competence (automatically getting it right). 
Your past experiences and knowledge might let you move faster through these stages, but no one gets to skip them. Invest the time and remember you need the feedback loop to really improve. 
What about keeping up?
Everything changes very fast in our industry. We need to invest in not falling behind, in keeping on top of what great looks like. There are a bunch of ways to do this, from reading blog posts, following links on Twitter, reading books to attending conferences or workshops, or just finding time to build things in new ways or with new technologies. 
Which will work best for you depends on how you best learn. Do you prefer to swallow a book? Do you learn most by building or experimenting? 
Whatever your learning style though, remember that there are three real needs:

Scan the landscape (what’s changing, does it matter)
Gain the knowledge or skills (get the detail)
Apply the knowledge or skills (use it in reality)

When you remember that you need all three of these things it can help you get more of what you do. 
For me personally, I use a combination of conferences and blogs / Twitter to scan the landscape. Half of what I want out of a conference is just a list of things to have on my radar that might become important. I then pick a couple of things to go read up on more (I personally learn most effectively by swallowing a book or spec or similar). And then I pick one thing at a time to actually apply in real life, to embed the skill / knowledge. 
In summary

Aim to be awesome (mediocrity is not a career goal).
Figure out what you already rock at.
Only care about stuff you suck at that matters for your career.
Pick three things to go from good → awesome and one thing to go from bad → mediocre (or mediocre → good) this year.
Design learning into your daily work.
Scan the landscape, learn new stuff, apply it for real. 
Be badass!





She wrote a whole book about it. You should read it: Badass: Making Users Awesome ↩


Before you argue too vehemently: I suppose some antisocial sociopathic bastards do exist. Identify them, and then RUN AWAY FAST AS YOU CAN #realtalk ↩",2016,Meri Williams,meriwilliams,2016-12-22T00:00:00+00:00,https://24ways.org/2016/preparing-to-be-badass-next-year/,business
301,Stretching Time,"Time is valuable. It’s a precious commodity that, if we’re not too careful, can slip effortlessly through our fingers. When we think about the resources at our disposal we’re often guilty of forgetting the most valuable resource we have to hand: time.
We are all given an allocation of time from the time bank. 86,400 seconds a day to be precise, not a second more, not a second less.
It doesn’t matter if we’re rich or we’re poor, no one can buy more time (and no one can save it). We are all, in this regard, equals. We all have the same opportunity to spend our time and use it to maximum effect. As such, we need to use our time wisely.
I believe we can ‘stretch’ time, ensuring we make the most of every second and maximising the opportunities that time affords us.
Through a combination of ‘Structured Procrastination’ and ‘Focused Finishing’ we can open our eyes to all of the opportunities in the world around us, whilst ensuring that we deliver our best work precisely when it’s required. A win win, I’m sure you’ll agree.
Structured Procrastination
I’m a terrible procrastinator. I used to think that was a curse  – “Why didn’t I just get started earlier?” – over time, however, I’ve started to see procrastination as a valuable tool if it is used in a structured manner.
Don Norman refers to procrastination as ‘late binding’ (a term I’ve happily hijacked). As he argues, in Why Procrastination Is Good, late binding (delay, or procrastination) offers many benefits:

Delaying decisions until the time for action is beneficial… it provides the maximum amount of time to think, plan, and determine alternatives.

We live in a world that is constantly changing and evolving, as such the best time to execute is often ‘just in time’. By delaying decisions until the last possible moment we can arrive at solutions that address the current reality more effectively, resulting in better outcomes.
Procrastination isn’t just useful from a project management perspective, however. It can also be useful for allowing your mind the space to wander, make new discoveries and find creative connections. By embracing structured procrastination we can ‘prime the brain’.
As James Webb Young argues, in A Technique for Producing Ideas, all ideas are made of other ideas and the more we fill our minds with other stimuli, the greater the number of creative opportunities we can uncover and bring to life.
By late binding, and availing of a lack of time pressure, you allow the mind space to breathe, enabling you to uncover elements that are important to the problem you’re working on and, perhaps, discover other elements that will serve you well in future tasks.
When setting forth upon the process of writing this article I consciously set aside time to explore. I allowed myself the opportunity to read, taking in new material, safe in the knowledge that what I discovered – if not useful for this article – would serve me well in the future. 
Ron Burgundy summarises this neatly:

Procrastinator? No. I just wait until the last second to do my work because I will be older, therefore wiser.

An ‘older, therefore wiser’ mind is a good thing. We’re incredibly fortunate to live in a world where we have a wealth of information at our fingertips. Don’t waste the opportunity to learn, rather embrace that opportunity. Make the most of every second to fill your mind with new material, the rewards will be ample.
Deadlines are deadlines, however, and deadlines offer us the opportunity to focus our minds, bringing together the pieces of the puzzle we found during our structured procrastination.
Like everyone I’ll hear a tiny, but insistent voice in my head that starts to rise when the deadline is approaching. The older you get, the closer to the deadline that voice starts to chirp up.
At this point we need to focus.
Focused Finishing
We live in an age of constant distraction. Smartphones are both a blessing and a curse, they keep us connected, but if we’re not careful the constant connection they provide can interrupt our flow.
When a deadline is accelerating towards us it’s important to set aside the distractions and carve out a space where we can work in a clear and focused manner.
When it’s time to finish, it’s important to avoid context switching and focus. All those micro-interactions throughout the day – triaging your emails, checking social media and browsing the web – can get in the way of you hitting your deadline. At this point, they’re distractions.
Chunking tasks and managing when they’re scheduled can improve your productivity by a surprising order of magnitude. At this point it’s important to remove distractions which result in ‘attention residue’, where your mind is unable to focus on the current task, due to the mental residue of other, unrelated tasks.
By focusing on a single task in a focused manner, it’s possible to minimise the negative impact of attention residue, allowing you to maximise your performance on the task at hand.
Cal Newport explores this in his excellent book, Deep Work, which I would highly recommend reading. As he puts it:

Efforts to deepen your focus will struggle if you don’t simultaneously wean your mind from a dependence on distraction.

To help you focus on finishing it’s helpful to set up a work-focused environment that is purposefully free from distractions. There’s a time and a place for structured procrastination, but – equally – there’s a time and a place for focused finishing.
The French term ‘mise en place’ is drawn from the world of fine cuisine – I discovered it when I was procrastinating – and it’s applicable in this context. The term translates as ‘putting in place’ or ‘everything in its place’ and it refers to the process of getting the workplace ready before cooking.
Just like a professional chef organises their utensils and arranges their ingredients, so too can you.
Thanks to the magic of multiple users on computers, it’s possible to create a separate user on your computer – without access to email and other social tools – so that you can switch to that account when you need to focus and hit the deadline.
Another, less technical way of achieving the same result – depending, of course, upon your line of work – is to close your computer and find some non-digital, unconnected space to work in.
The goal is to carve out time to focus so you can finish. As Newport states:

If you don’t produce, you won’t thrive – no matter how skilled or talented you are.

Procrastination is fine, but only if it’s accompanied by finishing. Create the space to finish and you’ll enjoy the best of both worlds.
In closing…
There is a time and a place for everything: there is a time to procrastinate, and a time to focus. To truly reap the rewards of time, the mind needs both.
By combining the processes of ‘Structured Procrastination’ and ‘Focused Finishing’ we can make the most of our 86,400 seconds a day, ensuring we are constantly primed to make new discoveries, but just as importantly, ensuring we hit the all-important deadlines.
Make the most of your time, you only get so much. Use every second productively and you’ll be thankful that you did. Don’t waste your time, once it’s gone, it’s gone… and you can never get it back.",2016,Christopher Murphy,christophermurphy,2016-12-21T00:00:00+00:00,https://24ways.org/2016/stretching-time/,process
304,Five Lessons From My First 18 Months as a Dev,"I recently moved from Sydney to London to start a dream job with Twitter as a software engineer. A software engineer! Who would have thought.
Having started my career as a journalist, the title ‘engineer’ is very strange to me. The notion of writing in first person is also very strange. Journalists are taught to be objective, invisible, to keep yourself out of the story. And here I am writing about myself on a public platform. Cringe.
Since I started learning to code I’ve often felt compelled to write about my experience. I want to share my excitement and struggles with the world! But as a junior I’ve been held back by thoughts like ‘whatever you have to say won’t be technical enough’, ‘any time spent writing a blog would be better spent writing code’, ‘blogging is narcissistic’, etc. 
Well, I’ve been told that your thirties are the years where you stop caring so much about what other people think. And I’m almost 30. So here goes!
These are five key lessons from my first year and a half in tech:
Deployments should delight, not dread 

Lesson #1: Making your deployment process as simple as possible is worth the investment.

In my first dev job, I dreaded deployments. We would deploy every Sunday night at 8pm. Preparation would begin the Friday before. A nominated deployment manager would spend half a day tagging master, generating scripts, writing documentation and raising JIRAs. The only fun part was choosing a train gif to post in HipChat: ‘All aboard! The deployment train leaves in 3, 2, 1…”

When Sunday night came around, at least one person from every squad would need to be online to conduct smoke tests. Most times, the deployments would succeed. Other times they would fail. Regardless, deployments ate into people’s weekend time — and they were intense. Devs would rush to have their code approved before the Friday cutoff. Deployment managers who were new to the process would fear making a mistake. 
The team knew deployments were a problem. They were constantly striving to improve them. And what I’ve learnt from Twitter is that when they do, their lives will be bliss.
TweetDeck’s deployment process fills me with joy and delight. It’s quick, easy and stress free. In fact, it’s so easy I deployed code on my first day in the job! Anyone can deploy, at any time of day, with a single command. Rollbacks are just as simple. There’s no rush to make the deployment train. No manual preparation. No fuss. Value — whether in the form of big new features, simple UI improvements or even production bug fixes — can be shipped in an instant. The team assures me the process wasn’t always like this. They invested lots of time in making their deployments better. And it’s clearly paid off.
Code reviews need love, time and acceptance 

Lesson #2: Code reviews are a three-way gift. Every time I review someone else’s code, I help them, the team and myself.

Code reviews were another pain point in my previous job. And to be honest, I was part of the problem. I would raise code reviews that were far too big. They would take days, sometimes weeks, to get merged. One of my reviews had 96 comments! I would rarely review other people’s code because I felt too junior, like my review didn’t carry any weight. 
The review process itself was also tiring, and was often raised in retrospectives as being slow. In order for code to be merged it needed to have ticks of approval from two developers and a third tick from a peer tester. It was the responsibility of the author to assign the reviewers and tester. It was felt that if it was left to team members to assign themselves to reviews, the “someone else will do it” mentality would kick in, and nothing would get done.
At TweetDeck, no-one is specifically assigned to reviews. Instead, when a review is raised, the entire team is notified. Without fail, someone will jump on it. Reviews are seen as blocking. They’re seen to be equally, if not more important, than your own work. I haven’t seen a review sit for longer than a few hours without comments. 
We also don’t work on branches. We push single commits for review, which are then merged to master. This forces the team to work in small, incremental changes. If a review is too big, or if it’s going to take up more than an hour of someone’s time, it will be sent back.
What I’ve learnt so far at Twitter is that code reviews must be small. They must take priority. And they must be a team effort. Being a new starter is no “get out of jail free card”. In fact, it’s even more of a reason to be reviewing code. Reviews are a great way to learn, get across the product and see different programming styles. If you’re like me, and find code reviews daunting,  ask to pair with a senior until you feel more confident. I recently paired with my mentor at Twitter and found it really helpful.
Get friendly with feature flagging 

Lesson #3: Feature flagging gives you complete control over how you build and release a project.

Say you’re implementing a new feature. It’s going to take a few weeks to complete. You’ll complete the feature in small, incremental changes. At what point do these changes get merged to master? At what point do they get deployed? Do you start at the back end and finish with the UI, so the user won’t see the changes until they’re ready? With feature flagging — it doesn’t matter. In fact, with feature flagging, by the time you are ready to release your feature, it’s already deployed, sitting happily in master with the rest of your codebase. 
A feature flag is a boolean value that gets wrapped around the code relating to the thing you’re working on. The code will only be executed if the value is true.
if (TD.decider.get(‘new_feature’)) {
    //code for new feature goes here
}
In my first dev job, I deployed a navigation link to the feature I’d been working on, making it visible in the product, even though the feature wasn’t ready. “Why didn’t you use a feature flag?” a senior dev asked me. An honest response would have been: “Because they’re confusing to implement and I don’t understand the benefits of using them.” The fix had to wait until the next deployment.
The best thing about feature flagging at TweetDeck is that there is no need to deploy to turn on or off a feature. We set the status of the feature via an interface called Deckcider, and the code makes regular API requests to get the status. 
At TweetDeck we are also able to roll our features out progressively. The first rollout might be to a staging environment. Then to employees only. Then to 10 per cent of users, 20 per cent, 30 per cent, and so on. A gradual rollout allows you to monitor for bugs and unexpected behaviour, before releasing the feature to the entire user base.
Sometimes a piece of work requires changes to existing business logic. So the code might look more like this:
if (TD.decider.get(‘change_to_existing_feature’)) {
    //new logic goes here
} else {
    //old logic goes here
}
This seems messy, right? Riddling your code with if else statements to determine which path of logic should be executed, or which version of the UI should be displayed. But at Twitter, this is embraced. You can always clean up the code once a feature is turned on. This isn’t essential, though. At least not in the early days. When a cheeky bug is discovered, having the flag in place allows the feature to be very quickly turned off again. 
Let data and experimentation drive development 

Lesson #4: Use data to determine the direction of your product and measure its success.

The first company I worked for placed a huge amount of emphasis on data-driven decision making. If we had an idea, or if we wanted to make a change, we were encouraged to “bring data” to show why it was necessary. “Without data, you’re just another person with an opinion,” the chief data scientist would say. This attitude helped to ensure we were building the right things for our customers. Instead of just plucking a new feature out of thin air, it was chosen based on data that reflected its need.
But how do you design that feature? How do you know that the design you choose will have the desired impact? That’s where experiments come into play. 
At TweetDeck we make UI changes that we hope will delight our users. But the assumptions we make about our users are often wrong. Our front-end team recently sat in a room and tried to guess which UIs from A/B tests had produced better results. Half the room guessed incorrectly every time.
We can’t assume a change we want to make will have the impact we expect. So we run an experiment. Here’s how it works. Users are placed into buckets. One bucket of users will have access to the new feature, the other won’t. We hypothesise that the bucket exposed to the new feature will have better results. The beauty of running an experiment is that we’ll know for sure. Instead of blindly releasing the feature to all users without knowing its impact, once the experiment has run its course, we’ll have the data to make decisions accordingly.
Hire the developer, not the degree

Lesson #5: Testing candidates on real world problems will allow applicants from all backgrounds to shine.

Surely, a company like Twitter would give their applicants insanely difficult code tests, and the toughest technical questions, that only the cleverest CS graduates could pass, I told myself when applying for the job. Lucky for me, this wasn’t the case. The process was insanely difficult—don’t get me wrong—but the team at TweetDeck gave me real world problems to solve.
The first code test involved bug fixes, performance and testing. The second involved DOM traversal and manipulation. Instead of being put on the spot in a room with a whiteboard and pen I was given a task, access to the internet, and time to work on it. Similarly, in my technical interviews, I was asked to pair program on real world problems that I was likely to face on the job.
In one of my phone screenings I was told Twitter wanted to increase diversity in its teams. Not just gender diversity, but also diversity of experience and background. Six months later, with a bunch of new hires, team lead Tom Ashworth says TweetDeck has the most diverse team it’s ever had. “We designed an interview process that gave us a way to simulate the actual job,” he said. “It’s not about testing whether you learnt an algorithm in school.”
Is this lowering the bar? No. The bar is whether a candidate has the ability to solve problems they are likely to face on the job. I recently spoke to a longstanding Atlassian engineer who said they hadn’t seen an algorithm in their seven years at the company.
These days, only about 50 per cent of developers have computer science degrees. The majority of developers are self taught, learn on the job or via online courses. If you want to increase diversity in your engineering team, ensure your interview process isn’t excluding these people.",2016,Amy Simmons,amysimmons,2016-12-20T00:00:00+00:00,https://24ways.org/2016/my-first-18-months-as-a-dev/,process
310,Fairytale of new Promise,"There are only four good Christmas songs.
I know, yeah, JavaScript or whatever. We’ll get to that in a minute, I promise.
First—and I cannot stress this enough— there are four good Christmas songs. You’re free to disagree with me here, of course, but please try to understand that you will be wrong.
They don’t all have the most safe-for-work titles; I can’t list all of them here, but if you choose to let your fingers do the walkin’ to your nearest search engine, I will say that one was released by the band FEAR way back in 1982 and one was on Run the Jewels’ self-titled debut album. The lyrics are a hell of a lot worse than the titles, so maybe wait until you get home from work before you queue them up. Wear headphones, if you’ve got thin walls.
For my money, though, the two I can reference by name are the top of that small heap: Tom Waits’ Christmas Card from a Hooker in Minneapolis, and The Pogues’ Fairytale of New York. The former once held the honor of being the only good Christmas song—about which which I was also unequivocally correct, right up until I changed my mind. It’s not the song up for discussion today, but feel free to familiarize yourself just the same—I’ll wait.
Fairytale of New York—the top of the list—starts out by hinting at some pretty standard holiday fare; dreams and cheer and whatnot. Typical seasonal stuff, so long as you ignore that the story seems to be recounted as a drunken flashback in a jail cell. You can probably make a few guesses at the underlying spirit of the song based on that framing: following a lucky break, our bright-eyed protagonists move to New York in search of fame and fortune, only to quickly descend into bad decisions, name-calling, and vaguely festive chaos.
This song speaks to me on a couple of levels, not the least of which is as a retelling of my day-to-day interactions with JavaScript. Each day’s melody might vary a little bit, granted, but the lyrics almost always follow a pretty clear arc toward “PARENTAL ADVISORY: EXPLICIT CONTENT.” You might have heard a similar tune yourself; it goes a little somethin’ like setTimeout(function() { console.log( ""this should be happening last"" ); }, 1000); . Callbacks are calling callbacks calling callbacks and something is happening somewhere, as the JavaScript interpreter plods through our code start-to-finish, line-by-line, step-by-step. If we need to take actions based on the results of something that could take its sweet time resolving, well, we’d better fiddle with the order of things to make sure those actions don’t happen too soon.
“But I can see a better time,” as the song says, “when all our dreams come true.” So, with that Pogues brand of holiday spirit squarely in mind—by which I mean that your humble narrator is almost certainly drunk, and may be incarcerated at the time of publication—gather ’round for a story of hope, of hardships, of semi-asynchronous JavaScript programming, and ultimately: of Promise unfulfilled.
The Main Thread
JavaScript is single-minded, in a manner of speaking. Anything we tell the JavaScript runtime to do goes into a single-file queue; you’ll see it referred to as the “main thread,” or “UI thread.” That thread can be shared by a number of critical browser processes, like rendering and re-rendering parts of the page, and user interactions ranging from the simple—say, highlighting text—to the more complex—interacting with form elements.
If that sounds a little scary to you, well, that’s because it is. The more complex our scripts, the more we’re cramming into that single-file main thread, to be processed along with—say—some of our CSS animations. Too much JavaScript clogging up the main thread means a lot of user-facing performance jankiness. Getting away from that single thread is a big part of all the excitement around Web Workers, which allow us to offload entire scripts into their own dedicated background threads—though not without limitations of their own. Outside of Web Workers, that everything-thread is the only game in town: scripts executed one thing at a time, functions calling functions calling functions, taking numbers and crowding up the same deli counter as a user’s interactions—which, in this already strained metaphor, would be ham, I guess?
Asynchronous JavaScript
Now, those queued actions may include asynchronous things. For example: AJAX callbacks, setTimeout/setInterval, and addEventListener won’t block the main thread while we’re waiting for a request to come back, a timer to tick away, or an event to trigger. Once those things do kick in, though, the actions they’re meant to perform will get shuffled right back into that single-thread queue.
There are a couple of places you might have written asynchronously-fired JavaScript, even if you’re not super familiar with the overarching concept: XMLHttpRequest—“AJAX,” if ya nasty—or just kicking off a function once a user triggers a click or mouseenter event. Event-driven development is writ a little larger, with the overall flow of the script dictated by events, both internal and external. Writing event-driven JavaScript applications is a step in the right direction for sure—it won’t cure what ails the main thread, but it does work with the medium in a reasonable way. Event-driven development allows us to manage our use of the main thread in a way that makes sense. If any of this rings a bell for you, the motivation for Promises should feel familiar.
For example, a custom init event might kick things off, and fire a create event that applies our classes and restructures our markup which, on completion, fires a bindEvents event to handle all the event listeners for user interaction. There might not sound like much difference between that and one big function that kicks off, manipulates the DOM, and binds our events line-by-line—but in a script of sufficient size and complexity we’re not only provided with a decoupled flow through the script, but obvious touchpoints for future updates and a predictable structure for ongoing maintenance. 
This pattern falls apart a little where we were still creating, binding, and listening for events in the same top-to-bottom, one-item-at-a-time way—we had to set a listener on a given object before the event fires, or nothing would happen:
// Create the event:
var event = document.createEvent( ""Event"" );

// Name the event:
event.initEvent( ""doTheStuff"", true, true );

// Listen for the custom `doTheStuff` event on `window`:
window.addEventListener( ""doTheStuff"", initializeEverything );

// Fire the custom event
window.dispatchEvent( event );
This example is a little contrived, and this stuff is a lot more manageable for sure with the addition of a framework, but that’s the basic gist: create and name the event, add a listener for the event, and—after setting our listener—dispatch the event.
Events and callbacks aren’t the only game in town for weaving our way in and out of the main thread, though—at least, not anymore. 
Promises
A Promise is, at the risk of sounding sentimental, pure potential—an empty container into which a value eventually results. A Promise can exist in several states: “pending,” while the computation they contain is being performed or “resolved” once that computation is complete. Once resolved, a Promise is “fulfilled” if it gave us back something we expect, or “rejected” if it didn’t.
The Promise constructor accepts a callback with two arguments: resolve and reject. We perform an action—asynchronous or otherwise—within that callback. If everything in there has gone according to plan, we call resolve. If something has gone awry, we call reject—with an error, conventionally. To illustrate, let’s tack something together with a pretty decent chance of doing what we don’t want: a promise meant only to give us the number 1, but has a chance of giving us back a 2. No reasonable person would ever do this, of course, but I wouldn’t necessarily put it past me.
var promisedOne = new Promise( function( resolve, reject ) {
  var coinToss = Math.floor( Math.random() * 2 ) + 1;

  if( coinToss === 1 ) {
    resolve( coinToss );
  } else {
    reject( new Error( ""That ain’t a one."" ) );
  }
});
There’s nothing too surprising in there, after you boil it all down. It’s a little return-y, with the exception that we’re flagging results as “as expected” or “something went wrong.”
Tapping into that Promise uses another new keyword: then—and as someone who attempts to make sense of JavaScript by breaking it down to plain ol’ human-language, I’m a big fan of this syntax. then is tacked onto our Promise identifier, and does just what it says on the tin: once the Promise is resolved, then do one of two things, both supplied as callbacks: the first in the case of a fulfilled promise, and the second in the case of a rejected one. Those two callbacks will have, as arguments, the results we specified with resolve orreject, respectively. It sounds like a lot in prose, but in code it’s a pretty simple pattern:
promisedOne.then( function( result ) {
  console.log( result );
}, function( error ) {
  console.error( error );
});
If you’ve spent any time working with AJAX—jQuery-wise, in particular—you’ve seen something like this pattern before: a success callback and an error callback. The state of a promise, once fulfilled or rejected, cannot be changed—any reference we make to promisedOne will have a single, fixed result.
It may not look like too much the way I’m using it here, but it’s powerful stuff—a pattern for asynchronously resolving anything. I’ve recently used Promises alongside a script that emulates Font Load Events, to apply webfonts asynchronously and avoid a potential performance hit. Font Face Observer allows us to, as the name implies, determine when the files referenced by our @font-face rules have finished loading. 
var fontObserver = new FontFaceObserver( ""Fancy Font"" );

fontObserver.check().then(function() {
  document.documentElement.className += "" fonts-loaded"";
}, function( error ) {
  console.error( error );
});
fontObserver.check() gives us back a Promise, allowing us to chain on a then containing our callbacks for success and failure. We use the fulfilled callback to bolt a class onto the page once the font file has been fully transferred. We don’t bother including an argument in the first function, since we don’t care about the result itself so much as we care that the promise resolved without error—we’re not doing anything with the resolved value, just adding a class to the page. We do include the error argument, since we’ll want to know what happened should something go wrong.
Now, this isn’t the tidiest syntax around—at least to my eyes—with those two functions just kinda floating in a then. Luckily there’s an similar alternative syntax; one that I find a bit easier to parse at-a-glance:
fontObserver.check()
  .then(function() {
    document.documentElement.className += "" fonts-loaded"";
  })
  .catch(function( error ) {
    console.log( error );
  });
The first callback inside then provides us with our success state, while the catch provides us with a single, explicit “something went wrong” callback. The two syntaxes aren’t completely identical in all situations, but for a simple case like this, I find it a little neater.
The Common Thread
I guess I still owe you an explanation, huh. Not about the JavaScript-whatever; I think I’ve explained that plenty. No, I mean Fairytale of New York, and why it’s perched up there at the top of the four (4) song heap.
Fairytale is a sad song, ostensibly. If you follow the main thread—start to finish, line-by-line, step by step— Fairytale is a sad song. And I can see you out there, visions of Die Hard dancing in your heads: “but is it a Christmas song?”
Well, for my money, nothing says “holidays” quite like unreliable narration.
Shane MacGowan, the song’s author, has placed the first verse about “Christmas Eve in the drunk tank” as happening right after the “lucky one, came in eighteen-to-one”—not at the chronological end of the story. That means the song might not be mostly drunken flashback, but all of it a single, overarching flashback including a Christmas Eve in protective custody. It could be that the man and woman are, together, recounting times long past—good times and bad times—maybe not even in chronological order. Hell, the “NYPD Choir” mentioned in the chorus? There’s no such thing.
We’re not big Christmas folks, my family and I. But just the same, every year, the handful of us get together, and every year—like clockwork—there’s a lull in conversation, there’s a sharp exhale, and Ma says “we all made it.” Not to a house, not to a dinner, but through another year, to another Christmas. At this point, without fail, someone starts telling a story—and one begets another, and so on. Sometimes the stories are happy, sometimes they’re sad, more often than not they’re both. Some are about things we were lucky to walk away from, some are about a time when another one of us didn’t.
Start-to-finish, line-by-line, step-by-step, the main thread through the year doesn’t change, and maybe there isn’t a whole lot we can do to change it. But by carefully weaving our way in and out of that thread—stories all out of sync and resolving one way or the other, with the results determined by questionably reliable narrators—we can change the way we interact with it and, little by little, we can start making sense of it.",2016,Mat Marquis,matmarquis,2016-12-19T00:00:00+00:00,https://24ways.org/2016/fairytale-of-new-promise/,code
294,New Tricks for an Old Dog,"Much of my year has been spent helping new team members find their way around the expansive and complex codebase that is the TweetDeck front-end, trying to build a happy and productive group of people around a substantial codebase with many layers of legacy.
I’ve loved doing this. Everything from writing new documentation, drawing diagrams, and holding technical architecture sessions teaches you something you didn’t know or exposes an area of uncertainty that you can go work on.
In this article, I hope to share some experiences and techniques that will prove useful in your own situation and that you can impress your friends in some new and exciting ways!
How do you do, fellow kids?
To start with I’d like to introduce you to our JavaScript framework, Flight. Right now it’s used by twitter.com and TweetDeck although, as a company, Twitter is largely moving to React.
Over time, as we used Flight for more complex interfaces, we found it wasn’t scaling with us.
Composing components into trees was fiddly and often only applied for a specific parent-child pairing. It seems like an obvious feature with hindsight, but it didn’t come built-in to Flight, and it made reusing components a real challenge.
There was no standard way to manage the state of a component; they all did it slightly differently, and the technique often varied by who was writing the code. This cost us in maintainability as you just couldn’t predict how a component would be built until you opened it.
Making matters worse, Flight relied on events to move data around the application. Unfortunately, events aren’t good for giving structure to complex logic. They jump around in a way that’s hard to understand and debug, and force you to search your code for a specific string — the event name‚ to figure out what’s going on.
To find fixes for these problems, we looked around at other frameworks. We like React for it’s simple, predictable state management and reactive re-render flow, and Elm for bringing strict functional programming to everyone.
But when you have lots of existing code, rewriting or switching framework is a painful and expensive option. You have to understand how it will interact with your existing code, how you’ll test it alongside existing code, and how it will affect the size and performance of the application. This all takes time and effort!
Instead of planning a rewrite, we looked for the ideas hidden within other frameworks that we could reapply in our own situation or bring to the tools we already were using.
Boiled down, what we liked seemed quite simple:

Component nesting & composition
Easy, predictable state management
Normal functions for data manipulation

Making these ideas applicable to Flight took some time, but we’re in a much better place now. Through persistent trial-and-error, we have well documented, testable and standard techniques for creating complex component hierarchies, updating and reacting to state changes, and passing data around the app.
While the specifics of our situation and Flight aren’t really important, this experience taught me something: 

Distill good tech into great ideas. You can apply great ideas anywhere.

You don’t have to use cool kids’ latest framework, hottest build tool or fashionable language to benefit from them. If you can identify a nugget of gold at the heart of it all, why not use it to improve what you have already?
Times, they are a changin’
Apart from stealing ideas from the new and shiny, how can we keep make the most of improved tooling and techniques? Times change and so should the way we write code.
Going back in time a bit, TweetDeck used some slightly outmoded tools for building and bundling. Without a transpiler like Babel we were missing out new language features, and without a more advanced build tools like Webpack, every module’s source was encased in AMD boilerplate.
In fact, we found ourselves with a mix of both AMD syntaxes:
define([""lodash""], function (_) {
  // . . .
});

define(function (require) {
  var _ = require(""lodash"");
  // . . .
});
This just wouldn’t do. And besides, what we really wanted was CommonJS, or even ES2015 module syntax:
import _ from ""lodash"";
These days we’re using Babel, Webpack, ES2015 modules and many new language features that make development just… better. But how did we get there?
To explain, I want to introduce you to codemods and jscodeshift.
A codemod is a large-scale refactor of a whole codebase, often mechanical or repetitive. Think of renaming a module or changing an API like URL(""..."") to new URL(""..."").
jscodeshift is a toolkit for running automated codemods, where you express a code transformation using code. The automated codemod operates on each file’s syntax tree – a data-structure representation of the code — finding and modifying in place as it goes.
Here’s an example that renames all instances of the variable foo to bar:
module.exports = function (fileInfo, api) {
  return api
    .jscodeshift(fileInfo.source)
    .findVariableDeclarators('foo')
    .renameTo('bar')
    .toSource();
};
It’s a seriously powerful tool, and we’ve used it to write a series of codemods that:

rename modules,
unify our use of AMD to a single syntax,
transition from one testing framework to another, and
switch from AMD to CommonJS.

These changes can be pretty huge and far-reaching. Here’s an example commit from when we switched to CommonJS:
commit 8f75de8fd4c702115c7bf58febba1afa96ae52fc
Date:   Tue Jul 12 2016

   Run AMD -> CommonJS codemod

 418 files changed, 47550 insertions(+), 48468 deletions(-)

Yep, that’s just under 50k lines changed, tested, merged and deployed without any trouble. AMD be gone!

From this step-by-step approach,  using codemods to incrementally tweak and improve, we extracted a little codemod recipe for making significant, multi-stage changes:

Find all the existing patterns
Choose the two most similar
Unify with a codemod
Repeat.

For example:

For module loading, we had 2 competing AMD patterns plus some use of CommonJS
The two AMD syntaxes were the most similar
We used a codemod to move to unify the AMD patterns
Later we returned to AMD to convert it to CommonJS

It’s worked for us, and if you’d like to know more about codemods then check out Evolving Complex Systems Incrementally by Facebook engineer, Christoph Pojer.
Welcome aboard!
As TweetDeck has gotten older and larger, the amount of things a new engineer has to learn about has exploded. The myriad of microservices that manage our data and their layers of authentication, security and business logic around them make for an overwhelming amount of information to hand to a newbie.
Inspired by Amy’s amazing Guide to the Care and Feeding of Junior Devs, we realised it was important to take time to design our onboarding that each of our new hires go through to make the most of their first few weeks.
Joining a new company, team, or both, is stressful and uncomfortable. Everything you can do to help a new hire will be valuable to them. So please, take time to design your onboarding!
And as you build up an onboarding process, you’ll create things that are useful for more than just new hires; it’ll force you to write documentation, for example, in a way that’s understandable for people who are unfamiliar with your team, product and codebase. This can lead to more outside contributions: potential contributors feel more comfortable getting set up on your product without asking for help.
This is something that’s taken for granted in open source, but somehow I think we forget about it in big companies.
After all, better documentation is just a good thing. You will forget things from time to time, and you’d be surprised how often the “beginner” docs help!
For TweetDeck, we put together system and architecture diagrams, and one-pager explanations of important concepts:

What are our dependencies?
Where are the potential points of failure?
Where does authentication live? Storage? Caching?
Who owns “X”?


Of course, learning continues long after onboarding. The landscape is constantly shifting; old services are deprecated, new APIs appear and what once true can suddenly be very wrong. Keeping up with this is a serious challenge, and more than any one person can track.
To address this, we’ve thought hard about our knowledge sharing practices across the whole team. For example, we completely changed the way we do code review.
In my opinion, code review is the single most effective practice you can introduce to share knowledge around, and build the quality and consistency of your team’s work. But, if you’re not doing it, here’s my suggestion for getting started:

Every pull request gets a +1 from someone else.

That’s all — it’s very light-weight and easy. Just ask someone to have a quick look over your code before it goes into master.
At Twitter, every commit gets a code review. We do a lot of reviewing, so small efficiency and effectiveness improvements make a big difference. Over time we learned some things:

Don’t review for more than hour 1
Keep reviews smaller than ~400 lines 2
Code review your own code first 2

After an hour, and above roughly 400 lines, your ability to detect issues in a code review starts to decrease. So review little and often. The gaps around lunch, standup and before you head home are ideal. And remember, if someone’s put code up for a review, that review is blocking them doing other work. It’s your job to unblock them.
On TweetDeck, we actually try to keep reviews under 250 lines. It doesn’t sound like much, but this constraint applies pressure to make smaller, incremental changes. This makes breakages easier to detect and roll back, and leads to a very natural feature development process that encourages learning and iteration.
But the most important thing I’ve learned personally is that reviewing my own code is the best way to spot issues. I try to approach my own reviews the way I approach my team’s: with fresh, critical eyes, after a break, using a dedicated code review tool.
It’s amazing what you can spot when you put a new in a new interface around code you’ve been staring at for hours!
And yes, this list features science. The data backs up these conclusions, and if you’d like to learn more about scientific approaches to software engineering then I recommend you buy Making Software: What Really Works, and Why We Believe It. It’s ace.
For more dedicated information sharing, we’ve introduced regular seminars for everyone who works on a specific area or technology. It works like this: a team-member shares or teaches something to everyone else, and next time it’s someone else’s turn. Giving everyone a chance to speak, and encouraging a wide range of topics, is starting to produce great results.
If you’d like to run a seminar, one thing you could try to get started: run a point at the thing you least understand in our architecture session — thanks to James for this idea. And guess what… your onboarding architecture diagrams will help (and benefit from) this!
More, please!
There’s a few ideas here to get you started, but there are even more in a talk I gave this year called Frontend Archaeology, including a look at optimising for confidence with front-end operations.
And finally, thanks to Amy for proof reading this and to Passy for feedback on the original talk.




Dunsmore et al. 2000. Object-Oriented Inspection in the Face of Delocalisation. Beverly, MA: SmartBear Software. ↩


Cohen, Jason. 2006. Best Kept Secrets of Peer Code Review. Proceedings of the 22nd ICSE 2000: 467-476. ↩ ↩",2016,Tom Ashworth,tomashworth,2016-12-18T00:00:00+00:00,https://24ways.org/2016/new-tricks-for-an-old-dog/,code
289,Front-End Developers Are Information Architects Too,"The theme of this year’s World IA Day was “Information Everywhere, Architects Everywhere”. This article isn’t about what you may consider an information architect to be: someone in the user-experience field, who maybe studied library science, and who talks about taxonomies. This is about a realisation I had a couple of years ago when I started to run an increasing amount of usability-testing sessions with people who have disabilities: that the structure, labelling, and connections that can be made in front-end code is information architecture. People’s ability to be successful online is unequivocally connected to the quality of the code that is written.
Places made of information
In information architecture we talk about creating places made of information. These places are made of ones and zeros, but we talk about them as physical structures. We talk about going onto a social media platform, posting in blogs, getting locked out of an environment, and building applications. In 2002, Andrew Hinton stated:

People live and work in these structures, just as they live and work in their homes, offices, factories and malls. These places are not virtual: they are as real as our own minds.
25 Theses

We’re creating structures which people rely on for significant parts of their lives, so it’s critical that we carry out our work responsibly. This means we must use our construction materials correctly. Luckily, our most important material, HTML, has a well-documented specification which tells us how to build robust and accessible places. What is most important, I believe, is to understand the semantics of HTML.
Semantics
The word “semantic” has its origin in Greek words meaning “significant”, “signify”, and “sign”. In the physical world, a structure can have semantic qualities that tell us something about it. For example, the stunning Westminster Abbey inspires awe and signifies much about the intent and purpose of the structure. The building’s size; the quality of the stone work; the massive, detailed stained glass: these are all signs that this is a building meant for something the creators deemed important. Alternatively consider a set of large, clean, well-positioned, well-lit doors on the ground floor of an office block: they don’t need an “entrance” sign to communicate their use and to stop people trying to use a nearby fire exit to get into the building. The design of the doors signify their usage. Sometimes a more literal and less awe-inspiring approach to communicating a building’s purpose happens, but the affect is similar: the building is signifying something about its purpose.
HTML has over 115 elements, many of which have semantics to signify structure and affordance to people, browsers, and assistive technology. The HTML 5.1 specification mentions semantics, stating:

Elements, attributes, and attribute values in HTML are defined … to have certain meanings (semantics). For example, the <ol> element represents an ordered list, and the lang attribute represents the language of the content.
HTML 5.1 Semantics, structure, and APIs of HTML documents

HTML’s baked-in semantics means that developers can architect their code to signify structure, create relationships between elements, and label content so people can understand what they’re interacting with. Structuring and labelling information to make it available, usable, and understandable to people is what an information architect does. It’s also what a front-end developer does, whether they realise it or not.
A brief introduction to information architecture
We’re going to start by looking at what an information architect is. There are many definitions, and I’m going to quote Richard Saul Wurman, who is widely regarded as the father of information architecture. In 1976 he said an information architect is:

the individual who organizes the patterns inherent in data, making the complex clear; a person who creates the structure or map of information which allows others to find their personal paths to knowledge; the emerging 21st century professional occupation addressing the needs of the age focused upon clarity, human understanding, and the science of the organization of information.
Of Patterns And Structures

To me, this clearly defines any developer who creates code that a browser, or other user agent (for example, a screen reader), uses to create a structured, navigable place for people.
Just as there are many definitions of what an information architect is, there are for information architecture itself. I’m going to use the definition from the fourth edition of Information Architecture For The World Wide Web, in which the authors define it as:
The structural design of shared information environments.
The synthesis of organization, labeling, search, and navigation systems within digital, physical, and cross-channel ecosystems.
The art and science of shaping information products and experiences to support usability, findability, and understanding.
Information Architecture For The World Wide Web, 4th Edition
To me, this describes front-end development. Done properly, there is an art to creating robust, accessible, usable, and findable spaces that delight all our users. For example, at 2015’s State Of The Browser conference, Edd Sowden talked about the accessibility of <table>s. He discovered that by simply not using the semantically-correct <th> element to mark up <table> headings, in some situations browsers will decide that a <table> is being used for layout and essentially make it invisible to assistive technology. Another example of how coding practices can affect the usability and findability of content is shown by Léonie Watson in her How ARIA landmark roles help screen reader users video. By using ARIA landmark roles, people who use screen readers are quickly able to identify and jump to common parts of a web page.
Our definitions of information architects and information architecture mention patterns, rules, organisation, labelling, structure, and relationships. There are numerous different models for how these elements get boiled down to their fundamentals. In his Understanding Context book, Andrew Hinton calls them Labels, Relationships, and Rules; Jorge Arango calls them Links, Nodes, And Order; and Dan Klyn uses Ontology, Taxonomy, and Choreography, which is the one we’re going to use. Dan defines these terms as:
Ontology
The definition and articulation of the rules and patterns that govern the meaning of what we intend to communicate.
What we mean when we say what we say.
Taxonomy
The arrangements of the parts. Developing systems and structures for what everything’s called, where everything’s sorted, and the relationships between labels and categories
Choreography
Rules for interaction among the parts. The structures it creates foster specific types of movement and interaction; anticipating the way users and information want to flow and making affordance for change over time.

We now have definitions of an information architect, information architecture, and a model of the elements of information architecture. But is writing HTML really creating information or is it just wrangling data and metadata? When does data turn into information? In his book Managing For The Future Peter Drucker states:

… data is not information. Information is data endowed with relevance and purpose.
Managing For The Future

If we use the correct semantic element to mark up content then we’re developing with purpose and creating relevance. For example, if we follow the advice of the HTML 5.1 specification and mark up headings using heading rank instead of the outline algorithm, we’re creating a structure where the depth of one heading is relevant to the previous one. Architected correctly, an <h2> element should be relevant to its parent, which should be the <h1>. By following the HTML specification we can create a structured, searchable, labeled document that will hopefully be relevant to what our users need to be successful. If you’ve never used a screen reader, you might be wondering how the headings on a page are searchable. Screen readers give users the ability to interact with headings in a couple of ways:

by creating a list of headings so users can quickly scan the page for information
by using a keyboard command to cycle through one heading at a time

If we had a document for Christmas Day TV we might structure it something like this:
<h1>Christmas Day TV schedule</h1>
  <h2>BBC1</h2>
    <h3>Morning</h3>
      <h3>Evening</h3>
  <h2>BBC2</h2>
    <h3>Morning</h3>
    <h3>Evening</h3>
  <h2>ITV</h2>
    <h3>Morning</h3>
    <h3>Evening</h3>
  <h2>Channel 4</h2>
    <h3>Morning</h3>
    <h3>Evening</h3>
If I use VoiceOver to generate a list of headings, I get this:

Once I have that list I can use keyboard commands to filter the list based on the heading level. For example, I can press 2 to hear just the <h2>s:

If we hadn’t used headings, of if we’d nested them incorrectly, our users would be frustrated.
Putting this together
Let’s put this together with an example of a button that, when pressed, toggles the appearance of a panel of links. There are numerous ways we could create a button on a web page, but the best way is to just use a <button>. Every browser understands what a <button> is, how it works, and what keyboard shortcuts should be used with them. The HTML specification for the <button> element says:

The <button> element represents a button labeled by its contents.

The contents that a <button> can have include the type attribute, any relevant ARIA attributes, and the actual text label that the user sees. This information is more important than the visual design: it doesn’t matter how beautiful or obtuse the design is, if the underlying code is non-semantic and poorly labelled, people are going to struggle to use it. Here are three buttons, each created with the same HTML but with different designs:

Regardless of what they look like, because we’ve used semantic HTML instead of a bunch of meaningless <div>s or <span>s, people who use assistive technology are going to benefit. Out of the box, without any extra development effort, a <button> is accessible and usable with a keyboard. We don’t have to write event handlers to listen for people pressing the Enter key or the space bar, which we would have to do if we’d faked a button with non-semantic elements. Our <button> can also be quickly findable: for example, in the same way it’s possible to create a list of headings with a screen reader, I can also create a list of form elements and then quickly jump to the one I want.
Now we have our <button>, let’s add the panel we’re toggling the appearance of. Here’s our code:
<button aria-controls=""panel"" aria-expanded=""false"" class=""settings"" id=""settings"" type=""button"">Settings</button>

<div class=""panel hidden"" id=""panel"">
    <ul aria-labelledby=""settings"">
        <li><a href=""…"">Account</a></li>
        <li><a href=""…"">Privacy</a></li>
        <li><a href=""…"">Security</a></li>
    </ul>
</div>
There’s quite a bit going on here. We’re using the:

aria-controls attribute to architect a connection between the <button> element and the panel whose appearance it controls. When some assistive technology, for example the JAWS screen reader, encounters an element with aria-controls it audibly tells a user about the controlled expanded element and gives them the ability to move focus to it.
aria-expanded attribute to denote whether the panel is visible or not. We toggle this value using JavaScript to true when the panel is visible and false when it’s not. This important attribute tells people who use screen readers about the state of the elements they’re interacting with. For example, VoiceOver announces Settings expanded button when the panel is visible and Settings collapsed button when it’s hidden.
aria-labelledby attribute to give the list a title of “Settings”. This can benefit some users of assistive technology. For example, screen readers can cycle through all the lists on a page, so being able to title them can improve findability. Being able to hear list Settings three items is, I’d argue, more useful than list three items. By doing this we’re supporting usability and findability.
<ul> element to contain our list of links in our panel.

Let’s look at the choice of <ul> to contain our settings choices. Firstly, our settings are related items, so they belong in a structure that semantically groups things. This is something that a list can do that other elements or patterns can’t. This pattern, for example, isn’t semantic and has no structure:
<div><a href=""…"">Account</a></div>
<div><a href=""…"">Privacy</a></div>
<div><a href=""…"">Security</a></div>
All we have there is three elements next to each other on the screen and in the DOM. That is not robust code that signifies anything.
Why are we using an unordered list as opposed to an ordered list or a definition list? A quick look at the HTML specification tells us why:

The <ul> element represents a list of items, where the order of the items is not important — that is, where changing the order would not materially change the meaning of the document.
The HTML 5.1 specification’s description of the  element

Will the meaning of our document materially change if we moved the order of our links around? Nope. Therefore, I’d argue, we’ve used the correct element to structure our content.
These coding decisions are information architecture
I believe that what we’ve done here is pure information architecture. Going back to Dan Klyn’s model, we’ve practiced ontology by looking at the meaning of what we’re intending to communicate:

we want to communicate there is an interactive element that toggles the appearance of an element on a page so we’ve used one, a <button>, with those semantics.
programmatically we’ve used the type='button' attribute to signify that the button isn’t a menu, reset, or submit element.
visually we’ve designed our <button> look like something that can be interacted with and, importantly, we haven’t removed the focus ring.
we’ve labelled the <button> with the word “Settings” so that our users will hopefully understand what the button is for.
we’ve used an <ul> element to structure and communicate our list of related items.

We’ve also practiced taxonomy by developing systems and structures and creating relationships between our elements:

by connecting the <button> to the panel using the aria-controls attribute we’ve programmatically created a relationship between two elements.
we’ve developed a structure in our elements by labelling our <ul> with the same name as the <button> that controls its appearance.

And finally we’ve practiced choreography by creating elements that foster movement and interaction. We’ve anticipated the way users and information want to flow:

we’ve used a <button> element that is interactive and accessible out of the box.
our aria-controls attribute can help some people who use screen readers move easily from the <button> to the panel it controls.
by toggling the value of the aria-expanded attribute we’ve developed a system that tells assistive technology about the status of the relationship between our elements: the panel is visible or the panel is hidden.
we’ve made sure our information is more usable and findable no matter how our users want or need to interact with it. Regardless of how someone “sees” our work they’re going to be able to use it because we’ve architected multiple ways to access our information.

Information architecture, robust code, and accessibility
The United Nations estimates that around 10% of the world’s population has some form of disability which, at the time of writing, is around 740,000,000 people. That’s a lot of people who rely on well-architected semantic code that can be interpreted by whatever assistive technology they may need to use.
If everyone involved in the creation of our places made of information practiced information architecture it would make satisfying the WCAG 2.0 POUR principles so much easier. Our digital construction practices directly affect the quality of life of millions of people, and we have a responsibility to make technology available to them. In her book How To Make Sense Of Any Mess, Abby Covert states:
If we’re going to be successful in this new world, we need to see information as a workable material and learn to architect it in a way that gets us to our goals.
How To Make Sense Of Any Mess
I believe that the world will be a better place if we start treating front-end development as information architecture.",2016,Francis Storr,francisstorr,2016-12-17T00:00:00+00:00,https://24ways.org/2016/front-end-developers-are-information-architects-too/,code
296,Animation in Design Systems,"Our modern front-end workflow has matured over time to include design systems and component libraries that help us stay organized, improve workflows, and simplify maintenance. These systems, when executed well, ensure proper documentation of the code available and enable our systems to scale with reduced communication conflicts. 
But while most of these systems take a critical stance on fonts, colors, and general building blocks, their treatment of animation remains disorganized and ad-hoc. Let’s leverage existing structures and workflows to reduce friction when it comes to animation and create cohesive and performant user experiences. 
Understand the importance of animation
Part of the reason we treat animation like a second-class citizen is that we don’t really consider its power. When users are scanning a website (or any environment or photo), they are attempting to build a spatial map of their surroundings. During this process, nothing quite commands attention like something in motion. 
We are biologically trained to notice motion: evolutionarily speaking, our survival depends on it. For this reason, animation when done well can guide your users. It can aid and reinforce these maps, and give us a sense that we understand the UX more deeply. We retrieve information and put it back where it came from instead of something popping in and out of place. 

“Where did that menu go? Oh it’s in there.” 

For a deeper dive into how animation can connect disparate states, I wrote about the Importance of Context-Shifting in UX Patterns for CSS-Tricks.
An animation flow on mobile.
Animation also aids in perceived performance. Viget conducted a study where they measured user engagement with a standard loading GIF versus a custom animation. Customers were willing to wait almost twice as long for the custom loader, even though it wasn’t anything very fancy or crazy. Just by showing their users that they cared about them, they stuck around, and the bounce rates dropped.

14 second generic loading screen.22 second custom loading screen.
This also works for form submission. Giving your personal information over to an online process like a static form can be a bit harrowing. It becomes more harrowing without animation used as a signal that something is happening, and that some process is completing. That same animation can also entertain users and make them feel as though the wait isn’t as long. 
Eli Fitch gave a talk at CSS Dev Conf called: “Perceived Performance: The Only Kind That Really Matters”, which is one of my favorite talk titles of all time. In it, he discussed how we tend to measure things like timelines and network requests because they are more quantifiable–and therefore easier to measure–but that measuring how a user feels when visiting the site is more important and worth the time and attention. 
In his talk, he states “Humans over-estimate passive waits by 36%, per Richard Larson of MIT”. This means that if you’re not using animation to speed up how fast the wait time of a form submission loads, users are perceiving it to be much slower than the dev tools timeline is recording.
Reign it in
Unlike fonts, colors, and so on, we tend to add animation in as a last step, which leads to disorganized implementations that lack overall cohesion. If you asked a designer or developer if they would create a mockup or build a UI without knowing the fonts they were working with, they would dislike the idea. Not knowing the building blocks they’re working with means that the design can fall apart or the development can break with something so fundamental left out at the start. Good animation works the same way.
The first step in reigning in your use of animation is to perform an animation audit. Look at all the places you are using animation on your site, or the places you aren’t using animation but probably should. (Hint: perceived performance of a loader on a form submission can dramatically change your bounce rates.) 
Not sure how to perform a good audit? Val Head has a great chapter on it in her book, Designing Interface Animations, which has of buckets of research and great ideas.
Even some beautiful component libraries that have animation in the docs make this mistake. You don’t need every kind of animation, just like you don’t need every kind of font. This bloats our code. Ask yourself questions like: do you really need a flip 180 degree animation? I can’t even conceive of a place on a typical UI where that would be useful, yet most component libraries that I’ve seen have a mixin that does just this.
Which leads to…
Have an opinion
Many people are confused about Material Design. They think that Material Design is Motion Design, mostly because they’ve never seen anyone take a stance on animation before and document these opinions well. But every time you use Material Design as your motion design language, people look at your site and think GOOGLE. Now that’s good branding.
By using Google’s motion design language and not your own, you’re losing out on a chance to be memorable on your own website.
What does having an opinion on motion look like in practice? It could mean you’ve decided that you never flip things. It could mean that your eases are always going to glide. In that instance, you would put your efforts towards finding an ease that looks “gliding” and pulling out any transform: scaleX(-1) animation you find on your site. Across teams, everyone knows not to spend time mocking up flipping animation (even if they’re working on an entirely different codebase), and to instead work on something that feels like it glides. You save time and don’t have to communicate again and again to make things feel cohesive.
Create good developer resources
Sometimes people don’t incorporate animation into a design system because they aren’t sure how, beyond the base hover states. All animation properties can be broken into interchangeable pieces. This allows developers and designers alike to mix and match and iterate quickly, while still staying in the correct language. Here are some recommendations (with code and a demo to follow):
Create timing units, similar to h1, h2, h3. In a system I worked on recently, I called these t1, t2, t3. T1 would be reserved for longer pieces, down to t5 which is a bit like h5 in that it’s the default (usually around .25 seconds or thereabouts).
Keep animation easings for entrance, exit, entrance emphasis and exit emphasis that people can commonly refer to. This, and the animation-fill-mode, are likely to be the only two properties that can be reused for the entrance and exit of the animation.
Use the animation-name property to define the keyframes for the animation itself. I would recommend starting with 5 or 6 before making a slew of them, and see if you need more. Writing 30 different animations might seem like a nice resource, but just like your color palette having too many can unnecessarily bulk up your codebase, and keep it from feeling cohesive. Think critically about what you need here. 
See the Pen Modularized Animation for Component Libraries by Sarah Drasner (@sdras) on CodePen.

The example above is pared-down, but you can see how in a robust system, having pieces that are interchangeable cached across the whole system would save time for iterations and prototyping, not to mention make it easy to make adjustments for different feeling movement on the same animation easily.
One low hanging fruit might be a loader that leads to a success dialog. On a big site, you might have that pattern many times, so writing up a component that does only that helps you move faster while also allowing you to really zoom in and focus on that pattern. You avoid throwing something together at the last minute, or using a GIF, which are really heavy and mushy on retina. You can make singular pieces that look really refined and are reusable. 
React and Vue Implementations are great for reusable components, as you can create a building block with a common animation pattern, and once created, it can be a resource for all. Remember to take advantage of things like props to allow for timing and easing adjustments like we have in the previous example!
Responsive
At the very least we should ensure that interaction also works well on mobile, but if we’d like to create interactions that take advantage of all of the gestures mobile has to offer, we can use libraries like zingtouch or hammer to work with swipe or multiple finger detection. With a bit of work, these can all be created through native detection as well.
Responsive web pages can specify initial-scale=1.0 in the meta tag so that the device is not waiting the required 300ms on the secondary tap before calling action. Interaction for touch events must either start from a larger touch-target (40px × 40px or greater) or use @media(pointer:coarse) as support allows.
Buy-in
Sometimes people don’t create animation resources simply because it gets deprioritized. But design systems were also something we once had to fight for, too. This year at CSS Dev Conf, Rachel Nabors demonstrated how to plot out animation wants vs. needs on a graph (reproduced with her permission) to help prioritize them:


This helps people you’re working with figure out the relative necessity and workload of the addition of these animations and think more critically about it. You’re also more likely to get something through if you’re proving that what you’re making is needed and can be reused. 
Good compromises can be made this way: “we’re not going to go all out and create an animated ‘About Us’ page like you wanted, but I suppose we can let our users know their contact email went through with a small progress and success notification.” 
Successfully pushing smaller projects through helps build trust with your team, and lets them see what this type of collaboration can look like. This builds up the type of relationship necessary to push through projects that are more involved. It can’t be overstressed that good communication is key.
Get started!
With these tools and good communication, we can make our codebases more efficient, performant, and feel better for our users. We can enhance the user experience on our sites, and create great resources for our teams to allow them to move more quickly while innovating beautifully.",2016,Sarah Drasner,sarahdrasner,2016-12-16T00:00:00+00:00,https://24ways.org/2016/animation-in-design-systems/,code
309,HTTP/2 Server Push and Service Workers: The Perfect Partnership,"Being a web developer today is exciting! The web has come a long way since its early days and there are so many great technologies that enable us to build faster, better experiences for our users. One of these technologies is HTTP/2 which has a killer feature known as HTTP/2 Server Push.
During this year’s Chrome Developer Summit, I watched a really informative talk by Sam Saccone, a Software Engineer on the Google Chrome team. He gave a talk entitled Planning for Performance, and one of the topics that he covered immediately piqued my interest; the idea that HTTP/2 Server Push and Service Workers were the perfect web performance combination.

If you’ve never heard of HTTP/2 Server Push before, fear not - it’s not as scary as it sounds. HTTP/2 Server Push simply allows the server to send data to the browser without having to wait for the browser to explicitly request it first. In this article, I am going to run through the basics of HTTP/2 Server Push and show you how, when combined with Service Workers, you can deliver the ultimate in web performance to your users.
What is HTTP/2 Server Push?
When a user navigates to a URL, a browser will make an HTTP request for the underlying web page. The browser will then scan the contents of the HTML document for any assets that it may need to retrieve such as CSS, JavaScript or images. Once it finds any assets that it needs, it will then make multiple HTTP requests for each resource that it needs and begin downloading one by one. While this approach works well, the problem is that each HTTP request means more round trips to the server before any data arrives at the browser. These extra round trips take time and can make your web pages load slower. 
Before we go any further, let’s see what this might look like when your browser makes a request for a web page. If you were to view this in the developer tools of your browser, it might look a little something like this:

As you can see from the image above, once the HTML file has been downloaded and parsed, the browser then makes HTTP requests for any assets that it needs. 
This is where HTTP/2 Server Push comes in. The idea behind HTTP/2 Server Push is that when the browser requests a web page from the server, the server already knows about all the assets that are needed for the web page and “pushes” it to browser. This happens when the first HTTP request for the web page takes place and it eliminates an extra round trip, making your site faster. 
Using the same example above, let’s “push” the JavaScript and CSS files instead of waiting for the browser to request them. The image below gives you an idea of what this might look like.

Whoa, that looks different - let’s break it down a little. Firstly, you can see that the JavaScript and CSS files appear earlier in the waterfall chart. You might also notice that the loading times for the files are extremely quick. The browser doesn’t need to make an extra HTTP request to the server, instead it receives the critical files it needs all at once. Much better! 
There are a number of different approaches when it comes to implementing HTTP/2 Server Push. Adoption is growing and many commercial CDNs such as Akamai and Cloudflare already offer support for Server Push. You can even roll your own implementation depending on your environment. I’ve also previously blogged about building a basic HTTP/2 Server Push example using Node.js. In this post, I’m not going to dive into how to implement HTTP/2 Server Push as that is an entire post in itself! However, I do recommend reading this article to find out more about the inner workings.
HTTP/2 Server Push is awesome, but it isn’t a magic bullet. It is fantastic for improving the load time of a web page when it first loads for a user, but it isn’t that great when they request the same web page again. The reason for this is that HTTP/2 Server Push is not cache “aware”. This means that the server isn’t aware about the state of your client. If you’ve visited a web page before, the server isn’t aware of this and will push the resource again anyway, regardless of whether or not you need it. HTTP/2 Server Push effectively tells the browser that it knows better and that the browser should receive the resources whether it needs them or not. In theory browsers can cancel HTTP/2 Server Push requests if they’re already got something in cache but unfortunately no browsers currently support it. The other issue is that the server will have already started to send some of the resource to the browser by the time the cancellation occurs.
HTTP/2 Server Push & Service Workers
So where do Service Workers fit in? Believe it or not, when combined together HTTP/2 Server Push and Service Workers can be the perfect web performance partnership. If you’ve not heard of Service Workers before, they are worker scripts that run in the background of your website. Simply put, they act as middleman between the client and the browser and enable you to intercept any network requests that come and go from the browser. They are packed with useful features such as caching, push notifications, and background sync. Best of all, they are written in JavaScript, making it easy for web developers to understand.
Using Service Workers, you can easily cache assets on a user’s device. This means when a browser makes an HTTP request for an asset, the Service Worker is able to intercept the request and first check if the asset already exists in cache on the users device. If it does, then it can simply return and serve them directly from the device instead of ever hitting the server.
Let’s stop for a second and analyse what that means. Using HTTP/2 Server Push, you are able to push critical assets to the browser before the browser requests them. Then, using Service Workers you are able to cache these resources so that the browser never needs to make a request to the server again. That means a super fast first load and an even faster second load!
Let’s put this into action. The following HTML code is a basic web page that retrieves a few images and two JavaScript files.
<!DOCTYPE html>
<html>
<head>
  <meta charset=""UTF-8"">
  <title>HTTP2 Push Demo</title>
</head>
<body>
  <h1>HTTP2 Push</h1>
  <img src=""./images/beer-1.png"" width=""200"" height=""200"" />
  <img src=""./images/beer-2.png"" width=""200"" height=""200"" />
  <br>
  <br>
  <img src=""./images/beer-3.png"" width=""200"" height=""200"" />
  <img src=""./images/beer-4.png"" width=""200"" height=""200"" />
  <!-- Scripts -->
  <script async src=""./js/promise.min.js""></script>
  <script async src=""./js/fetch.js""></script>
  <script>
  // Register the service worker
  if ('serviceWorker' in navigator) {
    navigator.serviceWorker.register('./service-worker.js').then(function(registration) {
      // Registration was successful
      console.log('ServiceWorker registration successful with scope: ', registration.scope);
    }).catch(function(err) {
      // registration failed :(
      console.log('ServiceWorker registration failed: ', err);
    });
  }
  </script>
</body>
</html>
In the HTML code above, I am registering a Service Worker file named service-worker.js. In order to start caching assets, I am going to use the Service Worker toolbox . It is a lightweight helper library to help you get started creating your own Service Workers. Using this library, we can actually cache the base web page with the path /push.
The Service Worker Toolbox comes with a built-in routing system which is based on the same routing as Express. With just a few lines of code, you can start building powerful caching patterns.
I’ve add the following code to the service-worker.js file.
(global => {
  'use strict';

  // Load the sw-toolbox library.
  importScripts('/js/sw-toolbox/sw-toolbox.js');

  // The route for any requests
  toolbox.router.get('/push', global.toolbox.fastest);

  toolbox.router.get('/images/(.*)', global.toolbox.fastest);

  toolbox.router.get('/js/(.*)', global.toolbox.fastest);

  // Ensure that our service worker takes control of the page as soon as possible.
  global.addEventListener('install', event => event.waitUntil(global.skipWaiting()));
  global.addEventListener('activate', event => event.waitUntil(global.clients.claim()));
})(self);
Let’s break this code down further. Around line 4, I am importing the Service Worker toolbox. Next, I am specifying a route that will listen to any requests that match the URL /push. Because I am also interested in caching the images and JavaScript for that page, I’ve told the toolbox to listen to these routes too.
The best thing about the code above is that if any of the assets exist in cache, we will instantly return the cached version instead of waiting for it to download. If the asset doesn’t exist in cache, the code above will add it into cache so that we can retrieve it when it’s needed again.
You may also notice the code global.toolbox.fastest - this is important because gives you the compromise of fulfilling from the cache immediately, while firing off an additional HTTP request updating the cache for the next visit.
But what does this mean when combined with HTTP/2 Server Push? Well, it means that on the first load of the web page, you are able to “push” everything to the user at once before the browser has even requested it. The Service Worker activates and starts caching the assets on the users device. The next time a user visits the page, the Service Worker will intercept the request and serve the asset directly from cache. Amazing! 
Using this technique, the waterfall chart for a repeat visit should look like the image below.

If you look closely at the image above, you’ll notice that the web page returns almost instantly without ever making an HTTP request over the network. Using the Service Worker library, we cached the base page for the route /push, which allowed us to retrieve this directly from cache.
Whether used on their own or combined together, the best thing about these two features is that they are the perfect progressive enhancement. If your user’s browser doesn’t support them, they will simply fall back to HTTP/1.1 without Service Workers. Your users may not experience as fast a load time as they would with these two techniques, but it would be no different from their normal experience. HTTP/2 Server Push and Service Workers are really the perfect partners when it comes to web performance.
Summary
When used correctly, HTTP/2 Server Push and Service Workers can have a positive impact on your site’s load times. Together they mean super fast first load times and even faster repeat views to a web page. Whilst this technique is really effective, it’s worth noting that HTTP/2 push is not a magic bullet. Think about the situations where it might make sense to use it and don’t just simply “push” everything; it could actually lead to having slower page load times. If you’d like to learn more about the rules of thumb for HTTP/2 Server Push, I recommend reading this article for more information. 
All of the code in this example is available on my Github repo - if you have any questions, please submit an issue and I’ll get back to you as soon as possible. 
If you’d like to learn more about this technique and others relating to HTTP/2, I highly recommend watching Sam Saccone’s talk at this years Chrome Developer Summit. 
I’d also like to say a massive thank you to Robin Osborne, Andy Davies and Jeffrey Posnick for helping me review this article before putting it live!",2016,Dean Hume,deanhume,2016-12-15T00:00:00+00:00,https://24ways.org/2016/http2-server-push-and-service-workers/,code
291,Information Literacy Is a Design Problem,"Information literacy, wrote Dr. Carol Kulthau in her 1987 paper “Information Skills for an Information Society,” is “the ability to read and to use information essential for everyday life”—that is, to effectively navigate a world built on “complex masses of information generated by computers and mass media.”
Nearly thirty years later, those “complex masses of information” have only grown wilder, thornier, and more constant. We call the internet a firehose, yet we’re loathe to turn it off (or even down). The amount of information we consume daily is staggering—and yet our ability to fully understand it all remains frustratingly insufficient. 
This should hit a very particular chord for those of us working on the web. We may be developers, designers, or strategists—we may not always be responsible for the words themselves—but we all know that communication is much more than just words. From fonts to form fields, every design decision that we make changes the way information is perceived—for better or for worse.
What’s more, the design decisions that we make feed into larger patterns. They don’t just affect the perception of a single piece of information on a single site; they start to shape reader expectations of information anywhere. Users develop cumulative mental models of how websites should be: where to find a search bar, where to look at contact information, how to filter a product list. 
And yet: our models fail us. Fundamentally, we’re not good at parsing information, and that’s troubling. Our experience of an “information society” may have evolved, but the skills Dr. Kuhlthau spoke of are even more critical now: our lives depend on information literacy.
Patterns from words
Let’s start at the beginning: with the words. Our choice of words can drastically alter a message, from its emotional resonance to its context to its literal meaning. Sometimes we can use word choice for good, to reinvigorate old, forgotten, or unfairly besmirched ideas.
One time at a wedding bbq we labeled the coleslaw BRASSICA MIXTA so people wouldn’t skip it based on false hatred.— Eileen Webb (@webmeadow) November 27, 2016

We can also use clever word choice to build euphemisms, to name sensitive or intimate concepts without conjuring their full details. This trick gifts us with language like “the beast with two backs” (thanks, Shakespeare!) and “surfing the crimson wave” (thanks, Cher Horowitz!).
But when we grapple with more serious concepts—war, death, human rights—this habit of declawing our language gets dangerous. Using more discrete wording serves to nullify the concepts themselves, euphemizing them out of sight and out of mind.
The result? Politicians never lie, they just “misspeak.” Nobody’s racist, but plenty of people are “economically anxious.” Nazis have rebranded as “alt-right.” 
I’m not an asshole, I’m just alt-nice.— Andi Zeisler (@andizeisler) November 22, 2016

The problem with euphemisms like these is that they quickly infect everyday language. We use the words we hear around us. The more often we see “alt-right” instead of “Nazi,” the more likely we are to use that phrase ourselves—normalizing the term as well as the terrible ideas behind it.
Patterns from sentences
That process of normalization gets a boost from the media, our main vector of information about the world outside ourselves. Headlines control how we interpret the news that follows—even if the story contradicts it in the end. We hear the framing more clearly than the content itself, coloring our interpretation of the news over time.
Even worse, headlines are often written to encourage clicks, not to convey critical information. When headline-writing is driven by sensationalism, it’s much, much easier to build a pattern of misinformation. Take this CBS News headline: “Donald Trump: ‘Millions’ voted illegally for Hillary Clinton.” The headline makes no indication that this an objectively false statement; instead, this word choice subtly suggestions that millions did, in fact, illegally vote for Hillary Clinton.
Headlines like this are what make lying a worthwhile political strategy. https://t.co/DRjGeYVKmW— Binyamin Appelbaum (@BCAppelbaum) November 27, 2016

This is a deeply dangerous choice of words when headlines are the primary way that news is conveyed—especially on social media, where it’s much faster to share than to actually read the article. In fact, according to a study from the Media Insight Project, “roughly six in 10 people acknowledge that they have done nothing more than read news headlines in the past week.” 
If a powerful person asserts X there are 2 responsible ways to cover:1. “X is true”2. “Person incorrectly thinks X”Never “Person says X”— Helen Rosner (@hels) November 27, 2016

Even if we do, in fact, read the whole article, there’s no guarantee that we’re thinking critically about it. A study conducted by Stanford found that “82 percent of students could not distinguish between a sponsored post and an actual news article on the same website. Nearly 70 percent of middle schoolers thought they had no reason to distrust a sponsored finance article written by the CEO of a bank, and many students evaluate the trustworthiness of tweets based on their level of detail and the size of attached photos.” 
Friends: our information literacy is not very good. Luckily, we—workers of the web—are in a position to improve it.
Sentences into design
Consider the presentation of those all-important headlines in social media cards, as on Facebook. The display is a combination of both the card’s design and the article’s source code, and looks something like this:

A large image, a large headline; perhaps a brief description; and, at the bottom, in pale gray, a source and an author’s name. 
Those choices convey certain values: specifically, they suggest that the headline and the picture are the entire point. The source is so deemphasized that it’s easy to see how fake news gains a foothold: daily exposure to this kind of hierarchy has taught us that sources aren’t important. 
And that’s the message from the best-case scenario. Not every article shows every piece of data. Take this headline from the BBC: “Wisconsin receives request for vote recount.” 

With no image, no description, and no author, there’s little opportunity to signal trust or provide nuance. There’s also no date—ever—which presents potentially misleading complications, especially in the context of “breaking news.” 
And lest you think dates don’t matter in the light-speed era of social media, take the headline, “Maryland sidesteps electoral college.” Shared into my feed two days after the US presidential election, that’s some serious news with major historical implications. But since there’s no date on this card, there’s no way for readers to know that the “Tuesday” it refers to was in 2007. Again, a design choice has made misinformation far too contagious.

More recently, I posted my personal reaction to the death of Fidel Castro via a series of twenty tweets. Wanting to share my thoughts with friends and family who don’t use Twitter, I then posted the first tweet to Facebook. The card it generated was less than ideal:

The information hierarchy created by this approach prioritizes the name of the Twitter user (not even the handle), along with the avatar. Not only does that create an awkward “headline” (at least when you include a full stop in your name), but it also minimizes the content of the tweet itself—which was the whole point. 
The arbitrary elevation of some pieces of content over others—like huge headlines juxtaposed with minimized sources—teaches readers that these values are inherent to the content itself: that the headline is the news, that the source is irrelevant. We train readers to stop looking for the information we don’t put in front of them. 
These aren’t life-or-death scenarios; they are just cases where design decisions noticeably dictate the perception of information. Not every design decision makes so obvious an impact, but the impact is there. Every single action adds to the pattern.
Design with intention
We can’t necessarily teach people to read critically or vet their sources or stop believing conspiracy theories (or start believing facts). Our reach is limited to our roles: we make websites and products for companies and colleges and startups.
But we have more reach there than we might realize. Every decision we make influences how information is presented in the world. Every presentation adds to the pattern. No matter how innocuous our organization, how lowly our title, how small our user base—every single one of us contributes, a little bit, to the way information is perceived.
Are we changing it for the better?
While it’s always been crucial to act ethically in the building of the web, our cultural climate now requires dedicated, individual conscientiousness. It’s not enough to think ourselves neutral, to dismiss our work as meaningless or apolitical. Everything is political. Every action, and every inaction, has an impact.
As Chappell Ellison put it much more eloquently than I can:
Every single action and decision a designer commits is a political act. The question is, are you a conscious actor?— Chappell Ellison🤔 (@ChappellTracker) November 28, 2016

As shapers of information, we have a responsibility: to create clarity, to further understanding, to advance truth. Every single one of us must choose to treat information—and the society it builds—with integrity.",2016,Lisa Maria Martin,lisamariamartin,2016-12-14T00:00:00+00:00,https://24ways.org/2016/information-literacy-is-a-design-problem/,content
311,Designing Imaginative Style Guides,"(Living) style guides and (atomic) patterns libraries are “all the rage,” as my dear old Nana would’ve said. If articles and conference talks are to be believed, making and using them has become incredibly popular. I think there are plenty of ways we can improve how style guides look and make them better at communicating design information to creatives without it getting in the way of information that technical people need.
Guides to libraries of patterns
Most of my consulting work and a good deal of my creative projects now involve designing style guides. I’ve amassed a huge collection of brand guidelines and identity manuals as well as, more recently, guides to libraries of patterns intended to help designers and developers make digital products and websites.
Two pages from one of my Purposeful style guide packs. Designs © Stuff & Nonsense.
“Style guide” is an umbrella term for several types of design documentation. Sometimes we’re referring to static style or visual identity guides, other times voice and tone. We might mean front-end code guidelines or component/pattern libraries. These all offer something different but more often than not they have something in common. They look ugly enough to have been designed by someone who enjoys configuring a router.
OK, that was mean, not everyone’s going to think an unimaginative style guide design is a problem. After all, as long as a style guide contains information people need, how it looks shouldn’t matter, should it?
Inspiring not encyclopaedic
Well here’s the thing. Not everyone needs to take the same information away from a style guide. If you’re looking for markup and styles to code a ‘media’ component, you’re probably going to be the technical type, whereas if you need to understand the balance of sizes across a typographic hierarchy, you’re more likely to be a creative. What you need from a style guide is different.
Sure, some people1 need rules:

“Do this (responsive pattern)” or “don’t do that (auto-playing video.)” 

Those people probably also want facts:

“Use this (hexadecimal value)” and not that inaccessible colour combination.”

Style guides need to do more than list facts and rules. They should demonstrate a design, not just document its parts. The best style guides are inspiring not encyclopaedic. I’ll explain by showing how many style guides currently present information about colour. 
Colours communicate
I’m sure you’ll agree that alongside typography, colour’s one of the most important ingredients in a design. Colour communicates personality, creates mood and is vital to an easily understandable interactive vocabulary. So you’d think that an average style guide would describe all this in any number of imaginative ways. Well, you’d be disappointed, because the most inspiring you’ll find looks like a collection of chips from a paint chart.

Lonely Planet’s Rizzo does a great job of separating its Design Elements from UI Components, and while its ‘Click to copy’ colour values are a thoughtful touch, you’ll struggle to get a feeling for Lonely Planet’s design by looking at their colour chips.
Lonely Planet’s Rizzo style guide.
Lonely Planet approach is a common way to display colour information and it’s one that you’ll also find at Greenpeace, Sky, The Times and on countless more style guides.





Greenpeace, Sky and The Times style guides.
GOV.UK—not a website known for its creative flair—varies this approach by using circles, which I find  strange as circles don’t feature anywhere else in its branding or design. On the plus side though, their designers have provided some context by categorising colours by usage such as text, links, backgrounds and more.
GOV.UK style guide.
Google’s Material Design offers an embarrassment of colours but most helpfully it also advises how to combine its primary and accent colours into usable palettes.
Google’s Material Design.
While the ability to copy colour values from a reference might be all a technical person needs, designers need to understand why particular colours were chosen as well as how to use them. 
Inspiration not documentation
Few style guides offer any explanation and even less by way of inspiring examples. Most are extremely vague when they describe colour:

“Use colour as a presentation element for either decorative purposes or to convey information.”

The Government of Canada’s Web Experience Toolkit states, rather obviously.

“Certain colors have inherent meaning for a large majority of users, although we recognize that cultural differences are plentiful.”

Salesforce tell us, without actually mentioning any of those plentiful differences. 
I’m also unsure what makes the Draft U.S. Web Design Standards colours a “distinctly American palette” but it will have to work extremely hard to achieve its goal of communicating “warmth and trustworthiness” now. 
In Canada, “bold and vibrant” colours reflect Alberta’s “diverse landscape.” 
Adding more colours to their palette has made Adobe “rich, dynamic, and multi-dimensional” and at Skype, colours are “bold, colourful (obviously) and confident” although their style guide doesn’t actually provide information on how to use them.
The University of Oxford, on the other hand, is much more helpful by explaining how and why to use their colours:

“The (dark) Oxford blue is used primarily in general page furniture such as the backgrounds on the header and footer. This makes for a strong brand presence throughout the site. Because it features so strongly in these areas, it is not recommended to use it in large areas elsewhere. However it is used more sparingly in smaller elements such as in event date icons and search/filtering bars.”

OpenTable style guide.
The designers at OpenTable have cleverly considered how to explain the hierarchy of their brand colours by presenting them and their supporting colours in various size chips. It’s also obvious from OpenTable’s design which colours are primary, supporting, accent or neutral without them having to say so.
Art directing style guides
For the style guides I design for my clients, I go beyond simply documenting their colour palette and type styles and describe visually what these mean for them and their brand. I work to find distinctive ways to present colour to better represent the brand and also to inspire designers. 
For example, on a recent project for SunLife, I described their palette of colours and how to use them across a series of art directed pages that reflect the lively personality of the SunLife brand. Information about HEX and RGB values, Sass variables and when to use their colours for branding, interaction and messaging is all there, but in a format that can appeal to both creative and technical people.
SunLife style guide. Designs © Stuff & Nonsense.
Purposeful style guides
If you want to improve how you present colour information in your style guides, there’s plenty you can do.
For a start, you needn’t confine colour information to the palette page in your style guide. Find imaginative ways to display colour across several pages to show it in context with other parts of your design. Here are two CSS gradient filled ‘cover’ pages from my Purposeful style sheets.
Colour impacts other elements too, including typography, so make sure you include colour information on those pages, and vice-versa.
Purposeful. Designs © Stuff & Nonsense.
A visual hierarchy can be easier to understand than labelling colours as ‘primary,’ ‘supporting,’ or ‘accent,’ so find creative ways to present that hierarchy. You might use panels of different sizes or arrange boxes on a modular grid to fill a page with colour.
Don’t limit yourself to rectangular colour chips, use circles or other shapes created using only CSS. If irregular shapes are a part of your brand, fill SVG silhouettes with CSS and then wrap text around them using CSS shapes. 
Purposeful. Designs © Stuff & Nonsense.
Summing up
In many ways I’m as frustrated with style guide design as I am with the general state of design on the web. Style guides and pattern libraries needn’t be dull in order to be functional. In fact, they’re the perfect place for you to try out new ideas and technologies. There’s nowhere better to experiment with new properties like CSS Grid than on your style guide.
The best style guide designs showcase new approaches and possibilities, and don’t simply document the old ones. Be as creative with your style guide designs as you are with any public-facing part of your website.

Purposeful are HTML and CSS style guides templates designed to help you develop creative style guides and pattern libraries for your business or clients. Save time while impressing your clients by using easily customisable HTML and CSS files that have been designed and coded to the highest standards. Twenty pages covering all common style guide components including colour, typography, buttons, form elements, and tables, plus popular pattern library components. Purposeful style guides will be available to buy online in January.




Boring people ↩",2016,Andy Clarke,andyclarke,2016-12-13T00:00:00+00:00,https://24ways.org/2016/designing-imaginative-style-guides/,design
306,What next for CSS Grid Layout?,"In 2012 I wrote an article for 24 ways detailing a new CSS Specification that had caught my eye, at the time with an implementation only in Internet Explorer. What I didn’t realise at the time was that CSS Grid Layout was to become a theme on which I would base the next four years of research, experimentation, writing and speaking. 
As I write this article in December 2016, we are looking forward to CSS Grid Layout being shipped in Chrome and Firefox. What will ship early next year in those browsers is expanded and improved from the early implementation I explored in 2012. Over the last four years the spec has been developed as part of the CSS Working Group process, and has had input from browser engineers, specification writers and web developers. Use cases have been discussed, and features added.
The CSS Grid Layout specification is now a Candidate Recommendation. This status means the spec is to all intents and purposes, finished. The discussions now happening are on fine implementation details, and not new feature ideas. It makes sense to draw a line under a specification in order that browser vendors can ship complete, interoperable implementations. That approach is good for all of us, it makes development far easier if we know that a browser supports all of the features of a specification, rather than working out which bits are supported. However it doesn’t mean that works stops here, and that new use cases and features can’t be proposed for future levels of Grid Layout. Therefore, in this article I’m going to take a look at some of the things I think grid layout could do in the future. I would love for these thoughts to prompt you to think about how Grid - or any CSS specification - could better suit the use cases you have.
Subgrid - the missing feature of Level 1
The implementation of CSS Grid Layout in Chrome, Firefox and Webkit is comparable and very feature complete. There is however one standout feature that has not been implemented in any browser as yet - subgrid. Once you set the value of the display property to grid, any direct children of that element become grid items. This is similar to the way that flexbox behaves, set display: flex and all direct children become flex items. The behaviour does not apply to children of those items. You can nest grids, just as you can nest flex containers, but the child grids have no relationship to the parent.

Nesting Grids by Rachel Andrew (@rachelandrew) on CodePen.
The subgrid behaviour would enable the grid defined on the parent to be used by the children. I feel this would be most useful when working with a multiple column flexible grid - for example a typical 12 column grid. I could define a grid on a wrapper, then position UI elements on that grid - from the major structural elements of my page down through the child elements to a form where I wanted the field to line up with items above.
The specification contained an initial description of subgrid, with a value of subgrid for grid-template-columns and grid-template-rows, you can read about this in the August 2015 Working Draft. This version of the specification would have meant you could declare a subgrid in one dimension only, and create a different set of tracks in the other.
In an attempt to get some implementation of subgrid, a revised specification was proposed earlier this year. This gives a single subgrid value of the display property. As we now cannot specify a subgrid on rows OR columns this limits us to have a subgrid that works in two dimensions. At this point neither version has been implemented by anyone, and subgrids are marked as “at risk” in the Level 1 Candidate Recommendation. With regard to ‘at-risk’ this is explained as follows:

“‘At-risk’ is a W3C Process term-of-art, and does not necessarily imply that the feature is in danger of being dropped or delayed. It means that the WG believes the feature may have difficulty being interoperably implemented in a timely manner, and marking it as such allows the WG to drop the feature if necessary when transitioning to the Proposed Rec stage, without having to publish a new Candidate Rec without the feature first.” 

If we lose subgrid from Level 1, as it looks likely that we will, this does give us a chance to further discuss and iterate on that feature. My current thoughts are that I’m not completely happy about subgrids being tied to both dimensions and feel that a return to the earlier version, or something like it, would be preferable. 
Further reading about subgrid

My post from 2015 detailing why I feel subgrid is important
My post based on the revised specification
Eric Meyer’s thoughts on subgrid
Write-up of a discussion from Igalia who work on the Blink and Webkit browser implementations

Styling cells, tracks and areas
Having defined a grid with CSS Grid Layout you can place child elements into that grid, however what you can’t do is style the grid tracks or cells. Grid doesn’t even go as far as multiple column layout, which has the column-rule properties.
In order to set a background colour on a grid cell at the moment you would have to add an empty HTML element or insert some generated content as in the below example. I’m using a 1 pixel grid gap to fake lines between grid cells, and empty div elements, and some generated content to colour those cells.

Faked backgrounds and borders by Rachel Andrew (@rachelandrew) on CodePen.
I think it would be a nice addition to Grid Layout to be able to directly add backgrounds and borders to cells, tracks and areas. There is an Issue raised in the CSS WG Drafts repository for Decorative Grid Cell pseudo-elements, if you want to add thoughts to that.
More control over auto placement
If you haven’t explicitly placed the direct children of your grid element they will be laid out according to the grid auto placement rules. You can see in this example how we have created a grid and the items are placing themselves into cells on that grid.

Items auto-place on a defined grid by Rachel Andrew (@rachelandrew) on CodePen.
The auto-placement algorithm is very cool. We can position some items, leaving others to auto-place; we can set items to span more than one track; we can use the grid-auto-flow property with a value of dense to backfill gaps in our grid.

Websafe colors meet CSS Grid (auto-placement demo) by Rachel Andrew (@rachelandrew) on CodePen.
I think however this could be taken further. In this issue posted to my CSS Grid AMA on GitHub, the question is raised as to whether it would be possible to ask grid to place items on the next available line of a certain name. This would allow you to skip tracks in the grid when using auto-placement, an issue that has also been raised by Emil Björklund in this post to the www-style list prior to spec discussion moving to Github. I think there are probably similar issues, if you can think of one add a comment here.
Creating non-rectangular grid areas
A grid area is a collection of grid cells, defined by setting the start and end lines for columns and rows or by creating the area in the value of the grid-template-areas property as shown below. Those areas however must be rectangular - you can’t create an L-shaped or otherwise non-regular shape.

Grid Areas by Rachel Andrew (@rachelandrew) on CodePen.

Perhaps in the future we could define an L-shape or other non-rectangular area into which content could flow, as in the below currently invalid code where a quote is embedded into an L-shaped content area.
.wrapper {
  display: grid;
  grid-template-areas:
      ""sidebar header  header""
      ""sidebar content quote""
      ""sidebar content content"";
}
Flowing content through grid cells or areas
Some uses cases I have seen perhaps are not best solved by grid layout at all, but would involve grid working alongside other CSS specifications. As I detail in this post, there are a class of problems that I believe could be solved with the CSS Regions specification, or a revised version of that spec.
Being able to create a grid layout, then flow content through the areas could be very useful. Jen Simmons presented to the CSS Working Group at the Lisbon meeting a suggestion as to how this might work.
In a post from earlier this year I looked at a collection of ideas from specifications that include Grid, Regions and Exclusions. These working notes from my own explorations might prompt ideas of your own.
Solving the keyboard/layout disconnect
One issue that grid, and flexbox to a lesser extent, raises is that it is very easy to end up with a layout that is disconnected from the underlying markup. This raises problems for people navigating using the keyboard as when tabbing around the document you find yourself jumping to unexpected places. The problem is explained by Léonie Watson with reference to flexbox in Flexbox and the keyboard navigation disconnect.
The grid layout specification currently warns against creating such a disconnect, however I think it will take careful work by web developers in order to prevent this. It’s also not always as straightforward as it seems. In some cases you want the logical order to follow the source, and others it would make more sense to follow the visual. People are thinking about this issue, as you can read in this mailing list discussion.
Bringing your ideas to the future of Grid Layout
When I’m not getting excited about new CSS features, my day job involves working on a software product - the CMS that is serving this very website, Perch. When we launched Perch there were many use cases that we had never thought of, despite having a good idea of what might be needed in a CMS and thinking through lots of use cases. The additional use cases brought to our attention by our customers and potential customers informed the development of the product from launch. The same will be true for Grid Layout.
As a “product” grid has been well thought through by many people. Yet however hard we try there will be use cases we just didn’t think of. You may well have one in mind right now. That’s ok, because as with any CSS specification, once Level One of grid  is complete, work can begin on Level Two. The feature set of Level Two will be informed by the use cases that emerge as people get to grips with what we have now.
This is where you get to contribute to the future of layout on the web. When you hit up against the things you cannot do, don’t just mutter about how the CSS Working Group don’t listen to regular developers and code around the problem. Instead, take a few minutes and write up your use case. Post it to your blog, to Medium, create a CodePen and go to the CSS Working Group GitHub specs repository and post an issue there. Write some pseudo-code, draw a picture, just make sure that the use case is described in enough detail that someone can see what problem you want grid to solve. It may be that - as with any software development - your use case can’t be solved in exactly the way you suggest. However once we have a use case, collected with other use cases, methods of addressing that class of problems can be investigated. 
I opened this article by explaining I’d written about grid layout four years ago, and how we’re only now at a point where we will have Grid Layout available in the majority of browsers. Specification development, and implementation into browsers takes time. This is actually a good thing, as it’s impossible to take back CSS once it is out there and being used by production websites. We want CSS in the wild to be well thought through and that takes time. So don’t feel that because you don’t see your use case added to a spec immediately it has been ignored. Do your future self a favour and write down your frustrations or thoughts, and we can all make sure that the web platform serves the use cases we’re dealing with now and in the future.",2016,Rachel Andrew,rachelandrew,2016-12-12T00:00:00+00:00,https://24ways.org/2016/what-next-for-css-grid-layout/,code
298,First Steps in VR,"The web is all around us. As web folk, it is our responsibility to consider the impact our work can have. Part of this includes thinking about the future; the web changes lives and if we are building the web then we are the ones making decisions that affect people in every corner of the world. I find myself often torn between wanting to make the right decisions, and just wanting to have fun. To fiddle and play. We all know how important it is to sometimes just try ideas, whether they will amount to much or not. 
I think of these two mindsets as production and prototyping, though of course there are lots of overlap and phases in between. I mention this because virtual reality is currently seen as a toy for rich people, and in some ways at the moment it is. But with WebVR we are able to create interesting experiences with a relatively low entry point. I want us to have open minds, play around with things, and then see how we can use the tools we have at our disposal to make things that will help people.
Every year we see articles saying it will be the “year of virtual reality”, that was especially prevalent this year. 2016 has been a year of progress, VR isn’t quite mainstream but with efforts like Playstation VR and Google Cardboard, we are definitely seeing much more of it. This year also saw the consumer editions of the Oculus Rift and HTC Vive. So it does seem to be a good time for an overview of how to get involved with creating virtual reality on the web.
WebVR is an API for connecting to devices and retrieving continuous data such as the position and orientation. Unlike the Web Audio API and some other APIs, WebVR does not feel like a framework. You use it however you want, taking the data and using it as you wish. To make it easier, there are plenty of resources such as Three.js, A-Frame and ReactVR that help to make the heavy lifting a bit easier.
Getting Started with A-Frame
I like taking the opportunity to learn new things whenever I can. So while planning this article I thought that instead of trying to teach WebGL or even Three.js in a way that is approachable for all, I would create my first project using A-Frame and write about that. This is not a tutorial as such, I just want to show how to go about getting involved with VR. The beauty of A-Frame is that it is very similar to web components, you can just write HTML to build worlds that will automatically work on all the different types of devices. It uses WebGL and WebVR but in such a way that it quite drastically reduces the learning curve. That’s not to say you can’t build complex things, you have complete access to write JavaScript and shaders.
I’m lazy. Whenever I learn a new language or framework I have found that the best way, personally, for me to learn is to have a project and to copy the starting code from someone else. A project lets you have a good idea of what you want to produce and it means you can ignore a lot of the irrelevant documentation, focussing purely on what you need. That reduces the stress of figuring things out. Copying code also makes it easier, because you know your boilerplate code is working. There’s nothing worse than getting stuck before anything actually works the first time. So I tinker. I take code and I modify it, I play around. It’s fun.
For this project I wanted to keep things as simple as possible, so I can easily explain it without the classic “draw a circle then draw an owl”. I wrote a list of requirements, with some stretch goals that you can give a try yourself if you fancy:

Must work on Google Cardboard at a minimum, because of price
Therefore, it must not rely on having a controller
Auto-moving around a maze would be a good example
Move in direction you look
Stretch goal: Scoring, time until you hit a wall or get stuck in maze
Stretch goal: Levels, so the map doesn’t need to be random
Stretch goal: Snow!

I decided to  base this project on an example, Platforms, by Don McCurdy who wrote the really useful aframe-extras. Platforms has random 3D blocks that you can jump onto, going up into the sky. So I took his code and reduced it so that the blocks are randomly spread on the ground. 
<!DOCTYPE html>
<html>
<head>
    <meta charset=""utf-8"">
    <meta name=""viewport"" content=""width=device-width"">
    <title>24 ways</title>
    <script src=""https://aframe.io/releases/0.3.2/aframe.js""></script>
    <script src=""//cdn.rawgit.com/donmccurdy/aframe-extras/v2.6.1/dist/aframe-extras.min.js""></script>
</head>
<body>
<a-scene>
    <a-entity id=""player""
              camera
              universal-controls
              kinematic-body
              position=""0 1.8 0"">
    </a-entity>

    <a-entity id=""walls""></a-entity>

    <a-grid id=""ground"" static-body></a-grid>

    <a-sky id=""sky"" color=""#AADDF0""></a-sky>

    <!-- Lighting -->
    <a-light type=""ambient"" color=""#ccc""></a-light>
</a-scene>
<script>
    document.querySelector('a-scene').addEventListener('render-target-loaded', function () {
        var MAP_SIZE = 10,
                PLATFORM_SIZE = 5,
                NUM_PLATFORMS = 50;
        var platformsEl = document.querySelector('#walls');
        var v, box;
        for (var i = 0;  i < NUM_PLATFORMS; i++) {
            // y: 0 is ground
            v = {
                x: (Math.floor(Math.random() * MAP_SIZE) - PLATFORM_SIZE) * PLATFORM_SIZE,
                y: PLATFORM_SIZE / 2,
                z: (Math.floor(Math.random() * MAP_SIZE) - PLATFORM_SIZE) * PLATFORM_SIZE
            };
            box = document.createElement('a-box');
            platformsEl.appendChild(box);
            box.setAttribute('color', '#39BB82');
            box.setAttribute('width', PLATFORM_SIZE);
            box.setAttribute('height', PLATFORM_SIZE);
            box.setAttribute('depth', PLATFORM_SIZE);
            box.setAttribute('position', v.x + ' ' + v.y + ' ' + v.z);
            box.setAttribute('static-body', '');
        }
        console.info('Platforms loaded.');
    });
</script>
</body>
</html>
As you can see, this is very readable. Especially if you ignore the JavaScript that is used to create the maze. A-Frame (with A-Frame Extras) gives you a lot of power with relatively little to learn. We start with an <a-scene> which is the container for everything that is going to show up on the screen. There are a few <a-entity> which can be compared to <div> as they are essentially non-semantic containers, able to be used for any purpose. The attributes are used to define functionality, for example the camera attribute sets the entity to function as a camera and kinematic-body makes it collide instead of go through objects. Attributes are also used to set position and sizes, often using JavaScript to dynamically define them.
Styling
Now we’ve got the HTML written, we need to style it. To do this we add A-Frame compatible attributes such as color and material. I recommend playing around, you can get some quite impressive effects fairly easily. Originally I wanted a light snowy maze but it ended up being dark and foggy, as I really liked the feeling it gave.
Note, you will probably need a server running for images to work. You can do this by running python -m ""SimpleHTTPServer"" in the folder where the code is, then go to localhost:8000 in browser.
Textures
Unless you are going for a cartoony style, you probably want to find some textures. I found some on textures.com, one image worked well for the walls and the other for the floor.
<a-assets>
    <img id=""texture-floor"" src=""floor.jpg"">
    <img id=""texture-wall"" src=""wall.jpg"">
</a-assets>
The <a-assets> is used to define (as well as preload and cache) all assets, including images, audio and video. As you can see, images in the Asset Management System just use normal img tags. The ids are important here as we can use them later for using the textures. 
To apply a texture to an object, you create a material. For a simple material where it just shows the image, you set the src to the id selector of the image.
Replace: 
<a-grid id=""ground"" static-body></a-grid>
With:
<a-grid id=""ground"" static-body material=""src: #texture-floor""></a-grid>
This will automatically make the image repeat over the entire floor, in my case filling it with bricks. The walls are pretty much identical, with the slight exception that it is set in JavaScript as they are dynamically defined.
box.setAttribute('material', 'src: #texture-wall');
That’s it for the textures, for now at least. These will not look completely realistic, as the light will bump off the rectangular wall rather than texture itself. This can be improved by using maps, textures that are used to modify the shape and physical properties of the object. 
Lighting
The next part of styling is lighting. By using fog and different types of lighting, we are able to add atmospheric details to the game to make it feel that bit more realistic and polished.
There are lots of types of light in A-Frame (most coming from Three.js). You can add a light either by using the <a-light> entity or by attaching a light attribute to any other entity. If there are no lights defined then A-Frame adds some by default so that the scene is always lit.
To start with I wanted to light up the scene with a general light, type=""ambient"", so that the whole game felt slightly dark. I chose to set the light to a reddish colour #92455E. After playing around with intensity I chose 0.4, it added enough light to get the feeling I wanted without it being overly red. I also added a blue skybox (<a-sky>), as it looked a bit odd with a white sky.
<a-light type=""ambient"" color=""#92455E"" intensity=""0.4""></a-light>
<a-sky id=""sky"" color=""#0000ff""></a-sky>
I felt that the maze looked good with a red tinge but it was a bit flat, everything was the same colour and it was a bit dark. So I added a light within the #player entity, this could have been as an attribute but I set it as a child a-light instead. By using type=""point"" with a high intensity and low distance, it showed close walls as being lighter. It also added a sort-of object to the player, it isn’t a walking human or anything but by moving light where the player is it feels a bit more physical.
<a-light color=""#fff"" distance=""5"" intensity=""0.7"" type=""point""></a-light>

By this point it was starting to look decent, so I wanted to add the fog to really give some personality and depth to the maze. To do this I added the fog attribute to the <a-scene> with type=exponential so it looks thicker the further away it is and a mid intensity, so you feel a bit lost but can still see.

I was very happy with this result. It took a lot of playing around with colours and values, which is fun in itself. I highly recommend you take the code (or write your own) and play around with the numbers.
Movement
One of the reasons I decided to use aframe-extras is that it has a few different camera controls built in. As you saw earlier, I am using the universal-controls which gives WASD (keyboard) controls by default. I wanted to make it automatically move in the direction that you’re looking, but I wasn’t quite sure how without rewriting the controls. So I asked Don McCurdy for advice and he very nicely gave me a small snippet of code to get it working.
AFRAME.registerComponent('automove-controls', {
    init: function () {
        this.speed = 0.1;
        this.isMoving = true;
        this.velocityDelta = new THREE.Vector3();
    },
    isVelocityActive: function () {
        return this.isMoving;
    },
    getVelocityDelta: function () {
        this.velocityDelta.z = this.isMoving ? -speed : 0;
        return this.velocityDelta.clone();
    }
});
Replace:
universal-controls
With:
universal-controls=""movementControls: automove, gamepad, keyboard""
This works by creating a component automove-controls that adds auto-move to the player without overriding movement completely. It doesn’t even touch direction, it just checks if isMoving is true then moves the player by the set speed. Components can be creating for adding all kinds of functionality with relative ease. It makes it very powerful for people of all difficulty levels.
Building a map
Currently the maze is created randomly, which is great but means there will often be walls that overlap or the player gets trapped with nowhere to go. So to solve this, I decided to use a map editor (Tiled) so that we can create the mazes ourselves. This is a great start towards one of the stretch goals, levels.
I made the maze in Tiled by finding a random tileset online (we don’t need to actually show the images), I used one tile for the wall and another for the player. Then I exported as a JavaScript file and modified it in my text editor to get rid of everything I didn’t need. I made it so 0 is the path, 1 is the wall and 2 is the player. I then added the script to the HTML, as a separate file so it’s easy to update in the future. 
var map =
{
 ""data"":[1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 0, 0, 0, 0, 0, 0, 1, 0, 1, 1, 0, 1, 1, 0, 1, 1, 1, 0, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 1, 1, 0, 1, 0, 1, 0, 1, 0, 0, 1, 1, 0, 0, 0, 1, 0, 1, 1, 0, 1, 1, 0, 1, 0, 0, 0, 0, 1, 1, 1, 1, 0, 1, 1, 1, 1, 0, 0, 0, 1, 1, 0, 0, 1, 0, 0, 0, 1, 2, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1],
 ""height"":10,
 ""width"":10
}

As you can see, this gives a simple 10x10 maze with some dead ends. The player starts in the bottom right corner (my choice, could be anywhere). I rewrote the random platforms code (from Don’s example) to instead loop over the map data and place walls where it is 1 and position the player where data is 2. I set the position so that the origin of the map would be 0,1.5,0. The y axis is in this case the height (ground being 0), but if a wall is positioned at 0 by its centre then some of it is underground. So the y needed to be the height divided by 2.
document.querySelector('a-scene').addEventListener('render-target-loaded', function () {
    var WALL_SIZE = 5,
        WALL_HEIGHT = 3;
    var el = document.querySelector('#walls');
    var wall;

    for (var x = 0; x < map.height; x++)  {
        for (var y = 0; y < map.width; y++) {

            var i = y*map.width + x;
            var position = (x-map.width/2)*WALL_SIZE + ' ' + 1.5 + ' ' + (y-map.height/2)*WALL_SIZE;
            if (map.data[i] === 1) {
                // Create wall
                wall = document.createElement('a-box');
                el.appendChild(wall);
                wall.setAttribute('color', '#fff');
                wall.setAttribute('material', 'src: #texture-wall;');
                wall.setAttribute('width', WALL_SIZE);
                wall.setAttribute('height', WALL_HEIGHT);
                wall.setAttribute('depth', WALL_SIZE);
                wall.setAttribute('position', position);
                wall.setAttribute('static-body', ');
            }

            if (map.data[i] === 2)  {
                // Set player position
                document.querySelector('#player').setAttribute('position', position);
            }

        }
    }
    console.info('Walls added.');
});

With this added, it makes it nice and easy to change around the map as well as to add new features. Perhaps you want monsters or objects. Just set the number in the map data and add an if statement to the loop. In the future you could add layers, so multiple things can be in the same position. Or perhaps even make the maze go up the y axis too, with ramps or staircases. There’s a lot you can do with relative ease. As you can see, A-Frame really does reduce the learning curve of 3D and VR on the web.
It’s Not All Fun And Games
A lot of examples of virtual reality are games, including this one. So it is understandable to think that VR is for gaming, but actually that’s just a tiny subset. There are all sorts of applications for VR, including story telling, data visualisation and even meditation.
There have been a number of cases where it has been shown virtual reality can help as a tool for therapies:

Oxford study finds virtual reality can help treat severe paranoia
Virtual Reality Therapy for Phobias at the Duke Faculty Practice
Bravemind: Virtual Reality Exposure Therapy at the University of Southern California

These are just a few examples of where virtual reality is being used around the world to help people feel better and get through some very tough times. There have also been examples of it being used for simulating war zones or medical situations, both as a teaching and journalism tool.
Wrapping Up
Ten years ago, on this very site, Cameron Moll wrote an article explaining the mobile web. He explained how mobile phones with data plans were becoming increasingly common, that WAP 2.0 included the XHTML Mobile Profile meaning it would be familiar with web folk. “The mobile web is rapidly becoming an XHTML environment, and thus you and I can apply our existing “desktop web” skills to understand how to develop content for it.”
We can look at that and laugh a little, we have come a very long way in the last decade. Even people in developing countries with very little money have mobile phones with access to a web that is far more capable than the “desktop web” Cameron was referring to.
So while I am not saying virtual reality is going to change the world or replace our phones, who knows! We can use our skills as web folk to dabble, we don’t need to learn any new languages. If on the 2026 edition of 24 ways, somebody references this article and looks at how far we have come… well, let’s hope we have used our skills well and made the world just that little bit better. And if VR is a fad? Well it’s fun… have a go anyway.",2016,Shane Hudson,shanehudson,2016-12-11T00:00:00+00:00,https://24ways.org/2016/first-steps-in-vr/,code
292,Watch Your Language!,"I’m bilingual. My first language is French. I learned English in my early 20s. Learning a new language later in life meant that I was able to observe my thought processes changing over time. It made me realize that some concepts can’t be expressed in some languages, while other languages express these concepts with ease.
It also helped me understand the way we label languages. English: business. French: romance. Here’s an example of how words, or the absence thereof, can affect the way we think:
In French we love everything. There’s no straightforward way to say we like something, so we just end up loving everything. I love my sisters, I love broccoli, I love programming, I love my partner, I love doing laundry (this is a lie), I love my mom (this is not a lie). I love, I love, I love. It’s no wonder French is considered romantic. When I first learned English I used the word love rather than like because I hadn’t grasped the difference. Needless to say, I’ve scared away plenty of first dates!
Learning another language made me realize the limitations of my native language and revealed concepts I didn’t know existed. Without the nuances a given language provides, we fail to express what we really think. The absence of words in our vocabulary gets in the way of effectively communicating and considering ideas.
When I lived in Montréal, most people in my circle spoke both French and English. I could switch between them when I could more easily express an idea in one language or the other. I liked (or should I say loved?) those conversations. They were meaningful. They were efficient.

I’m quadrilingual. I code in Ruby, HTML/CSS, JavaScript, Python. In the past couple of years I have been lucky enough to write code in these languages at a massive scale. In learning Ruby, much like learning English, I discovered the strengths and limitations of not only the languages I knew but the language I was learning. It taught me to choose the right tool for the job.
When I started working at Shopify, making a change to a view involved copy/pasting HTML and ERB from one view to another. The CSS was roughly structured into modules, but those modules were not responsive to different screen sizes. Our HTML was complete mayhem, and we didn’t consider accessibility. All this made editing views a laborious process.
Grep. Replace all. Test. Ship it. Repeat.
This wasn’t sustainable at Shopify’s scale, so the newly-formed front end team was given two missions:

Make the app responsive (AKA Let’s Make This Thing Responsive ASAP)
Make the view layer scalable and maintainable (AKA Let’s Build a Pattern Library… in Ruby)

Let’s make this thing responsive ASAP
The year was 2015. The Shopify admin wasn’t mobile friendly. Our browser support was set to IE10. We had the wind in our sails. We wanted to achieve complete responsiveness in the shortest amount of time. Our answer: container queries.
It seemed like the obvious decision at the time. We would be able to set rules for each component in isolation and the component would know how to lay itself out on the page regardless of where it was rendered. It would save us a ton of development time since we wouldn’t need to change our markup, it would scale well, and we would achieve complete component autonomy by not having to worry about page layout. By siloing our components, we were going to unlock the ultimate goal of componentization, cutting the tie to external dependencies. We were cool.
Writing the JavaScript handling container queries was my first contribution to Shopify. It was a satisfying project to work on. We could drop our components in anywhere and they would magically look good. It took us less than a couple weeks to push this to production and make our app mostly responsive.
But with time, it became increasingly obvious that this was not as performant as we had hoped. It wasn’t performant at all. Components would jarringly jump around the page before settling in on first paint.
It was only when we started using the flex-wrap: wrap CSS property to build new components that we realized we were not using the right language for the job. So we swapped out JavaScript container queries for CSS flex-wrapping. Even though flex wasn’t yet as powerful as we wanted it to be, it was still a good compromise. Our components stayed independent of the window size but took much less time to render. Best of all: they used CSS instead of relying on JavaScript for layout.
In other words: we were using the wrong language to express our layout to the browser, when another language could do it much more simply and elegantly.
Let’s build a pattern library… in Ruby
In order to make our view layer maintainable, we chose to build a comprehensive library of helpers. This library would generate our markup from a single source of truth, allowing us to make changes system-wide, in one place. No. More. Grepping.
When I joined Shopify it was a Rails shop freshly wounded by a JavaScript framework (See: Batman.js). JavaScript was like Voldemort, the language that could not be named. Because of this baggage, the only way for us to build a pattern library that would get buyin from our developers was to use Rails view helpers. And for many reasons using Ruby was the right choice for us. The time spent ramping developers up on the new UI Components would be negligible since the Ruby API felt familiar. The transition would be simple since we didn’t have to introduce any new technology to the stack. The components would be fast since they would be rendered on the server. We had a plan.
We put in place a set of Rails tools to make it easy to build components, then wrote a bunch of sweet, sweet components using our shiny new tools. To document our design, content and front end patterns we put together an interactive styleguide to demonstrate how every component works. Our research and development department loved it (and still do)! We continue to roll out new components, and generally the project has been successful, though it has had its drawbacks.
Since the Shopify admin is mostly made up of a huge number of forms, most of the content is static. For this reason, using server-rendered components didn’t seem like a problem at the time. With new app features increasing the amount of DOM manipulation needed on the client side, our early design decisions mean making requests to the server for each re-paint. This isn’t going to cut it.
I don’t know the end of this story, because we haven’t written it yet. We’ve been exploring alternatives to our current system to facilitate the rendering of our components on the client, including React, Vue.js, and Web Components, but we haven’t determined the winner yet. Only time (and data gathering) will tell.
Ruby is great but it doesn’t speak the browser’s language efficiently. It was not the right language for the job.

Learning a new spoken language has had an impact on how I write code. It has taught me that you don’t know what you don’t know until you have the language to express it. Understanding the strengths and limitations of any programming language is fundamental to making good design decisions. At the end of the day, you make the best choices with the information you have. But if you still feel like you’re unable to express your thoughts to the fullest with what you know, it might be time to learn a new language.",2016,Annie-Claude Côté,annieclaudecote,2016-12-10T00:00:00+00:00,https://24ways.org/2016/watch-your-language/,code
307,Get the Balance Right: Responsive Display Text,"Last year in 24 ways I urged you to Get Expressive with Your Typography. I made the case for grabbing your readers’ attention by setting text at display sizes, that is to say big. You should consider very large text in the same way you might a hero image: a picture that creates an atmosphere and anchors your layout.
When setting text to be read, it is best practice to choose body and subheading sizes from a pre-defined scale appropriate to the viewport dimensions. We set those sizes using rems, locking the text sizes together so they all scale according to the page default and your reader’s preferences.  You can take the same approach with display text by choosing larger sizes from the same scale.
However, display text, as defined by its purpose and relative size, is text to be seen first, and read second. In other words a picture of text. When it comes to pictures, you are likely to scale all scene-setting imagery - cover photos, hero images, and so on - relative to the viewport. Take the same approach with display text: lock the size and shape of the text to the screen or browser window.
Introducing viewport units
With CSS3 came a new set of units which are locked to the viewport. You can use these viewport units wherever you might otherwise use any other unit of length such as pixels, ems or percentage. There are four viewport units, and in each case a value of 1 is equal to 1% of either the viewport width or height as reported in reference1 pixels:

vw - viewport width,
vh - viewport height,
vmin - viewport height or width, whichever is smaller
vmax - viewport height or width, whichever is larger

In one fell swoop you can set the size of a display heading to be proportional to the screen or browser width, rather than choosing from a scale in a series of media queries. The following makes the heading font size 13% of the viewport width:
h1 {
    font-size: 13 vw;
}
So for a selection of widths, the rendered font size would be:
Rendered font size (px)
Viewport width
13 vw
320
42
768
100
1024
133
1280
166
1920
250

A problem with using vw in this manner is the difference in text block proportions between portrait and landscape devices. Because the font size is based on the viewport width, the text on a landscape display is far bigger than when rendered on the same device held in a portrait orientation. 
Landscape text is much bigger than portrait text when using vw units.
The proportions of the display text relative to the screen are so dissimilar that each orientation has its own different character, losing the inconsistency and considered design you would want when designing to make an impression.
However if the text was the same size in both orientations, the visual effect would be much more consistent. This where vmin comes into its own. Set the font size using vmin and the size is now set as a proportion of the smallest side of the viewport, giving you a far more consistent rendering.
h1 {
    font-size: 13vmin;
}
Landscape text is consistent with portrait text when using vmin units.
Comparing vw and vmin renderings for various common screen dimensions, you can see how using vmin keeps the text size down to a usable magnitude:
Rendered font size (px)
Viewport
13 vw
13 vmin
320 × 480
42
42
414 × 736
54
54
768 × 1024
100
100
1024 × 768
133
100
1280 × 720
166
94
1366 × 768
178
100
1440 × 900
187
117
1680 × 1050
218
137
1920 × 1080
250
140
2560 × 1440
333
187

Hybrid font sizing
Using vertical media queries to set text in direct proportion to screen dimensions works well when sizing display text. In can be less desirable when sizing supporting text such as sub-headings, which you may not want to scale upwards at the same rate as the display text. For example, we can size a subheading using vmin so that it starts at 16 px on smaller screens and scales up in the same way as the main heading:
h1 {
    font-size: 13vmin;
}
h2 {
    font-size: 5vmin;
}
Using vmin alone for supporting text can scale it too quickly
The balance of display text to supporting text on the phone works well, but the subheading text on the tablet, even though it has been increased in line with the main heading, is starting to feel disproportionately large and a little clumsy. This problem becomes magnified on even bigger screens.
A solution to this is use a hybrid method of sizing text2. We can use the CSS calc() function to calculate a font size simultaneously based on both rems and viewport units. For example:
h2 {
    font-size: calc(0.5rem + 2.5vmin);
}
For a 320 px wide screen, the font size will be 16 px, calculated as follows:
(0.5 × 16) + (320 × 0.025) = 8 + 8 = 16px
For a 768 px wide screen, the font size will be 27 px:
(0.5 × 16) + (768 × 0.025) = 8 + 19 = 27px
This results in a more balanced subheading that doesn’t take emphasis away from the main heading:

To give you an idea of the effect of using a hybrid approach, here’s a side-by-side comparison of hybrid and viewport text sizing:
table.ex--scale{width:100%;overflow: hidden;} table.ex--scale td{vertical-align:baseline;text-align:center;padding:0} tr.ex--scale-key{color:#666} tr.ex--scale-key td{font-size:.875rem;padding:0 0.125em} .ex--scale-2 tr.ex--scale-size{color:#ccc} tr.ex--scale-size td{font-size:1em;line-height:.34em;padding-bottom:.5rem} td.ex--scale-step{color:#000} td.ex--scale-hilite{color:red} .ex--scale-3 tr.ex--scale-size td{line-height:.9em}

top: calc() hybrid method; bottom: vmin only
16
20
27
32
35
40
44
16
24
38
48
54
64
72
320
480
768
960
1080
1280
1440

Over this festive period, try experiment with the proportion of rem and vmin in your hybrid calculation to see what feels best for your particular setting.




A reference pixel is based on the logical resolution of a device which takes into account double density screens such as Retina displays. ↩︎


For even more sophisticated uses of hybrid text sizing see the work of Mike Riethmuller. ↩︎",2016,Richard Rutter,richardrutter,2016-12-09T00:00:00+00:00,https://24ways.org/2016/responsive-display-text/,code
308,How to Make a Chrome Extension to Delight (or Troll) Your Friends,"If you’re like me, you grew up drawing mustaches on celebrities. Every photograph was subject to your doodling wrath, and your brilliance was taken to a whole new level with computer programs like Microsoft Paint. The advent of digital cameras meant that no one was safe from your handiwork, especially not your friends. And when you finally got your hands on Photoshop, you spent hours maniacally giggling at your artistic genius. 
But today is different. You’re a serious adult with important things to do and a reputation to uphold. You keep up with modern web techniques and trends, and have little time for fun other than a random Giphy on Slack… right? 
Nope. 
If there’s one thing 2016 has taught me, it’s that we—the self-serious, world-changing tech movers and shakers of the universe—haven’t changed one bit from our younger, more delightable selves.
How do I know? This year I created a Chrome extension called Tabby Cat and watched hundreds of thousands of people ditch productivity for randomly generated cats. Tabby Cat replaces your new tab page with an SVG cat featuring a silly name like “Stinky Dinosaur” or “Tiny Potato”. Over time, the cats collect goodies that vary in absurdity from fishbones to lawn flamingos to Raybans. Kids and adults alike use this extension, and analytics show the majority of use happens Monday through Friday from 9-5. The popularity of Tabby Cat has convinced me there’s still plenty of room in our big, grown-up hearts for fun.


Today, we’re going to combine the formula behind Tabby Cat with your intrinsic desire to delight (or troll) your friends, and create a web app that generates your friends with random objects and environments of your choosing. You can publish it as a Chrome extension to replace your new tab, or simply host it as a website and point to it with the New Tab Redirect extension. 
Here’s a sneak peek at my final result featuring my partner, my cat, and I in cheerfully weird accessories. Your result will look however you want it to.

Along the way, we’ll cover how to build a Chrome extension that replaces the new tab page, and explore ways to program randomness into your work to create something truly delightful. 
What you’ll need

Adobe Illustrator (or a similar illustration program to export PNG)
Some images of your friends
A text editor

Note: This can be as simple or as complex as you want it to be. Most of the application is pre-built so you can focus on kicking back and getting in touch with your creative side. If you want to dive in deeper, you’ll find ways to do it.
Getting started

Download a local copy of the boilerplate for today’s tutorial here, and open it in a text editor. Inside, you’ll find a simple web app that you can run in Chrome. 
Open index.html in Chrome. You should see a grey page that says “Noname”.
Open template.pdf in Adobe Illustrator or a similar program that can export PNG. The file contains an artboard measuring 800px x 800px, with a dotted blue outline of a face. This is your template.

Note: We’re using Google Chrome to build and preview this application because the end-result is a Chrome extension. This means that the application isn’t totally cross-browser compatible, but that’s okay.
Step 1: Gather your friends
The first thing to do is choose who your muses are. Since the holidays are upon us, I’d suggest finding inspiration in your family.
Create your artwork
For each person, find an image where their face is pointed as forward as possible. Place the image onto the Artwork layer of the Illustrator file, and line up their face with the template. Then, rename the artboard something descriptive like face_bob. Here’s my crew:
As you can see, my use of the word “family” extends to cats. There’s no judgement here.
Notice that some of my photos don’t completely fill the artboard–that’s fine. The images will be clipped into ovals when they’re rendered in the application.
Now, export your images by following these steps:

Turn the Template layer off and export the images as PNGs. 
In the Export dialog, tick the “Use Artboards” checkbox and enter the range with your faces. 
Export at 72ppi to keep things running fast. 
Save your images into the images/ folder in your project.

Add your images to config.js
Open scripts/config.js. This is where you configure your extension. 
Add key value pairs to the faces object. The key should be the person’s name, and the value should be the filepath to the image.
faces: {
    leslie: 'images/face_leslie.png',
    kyle: 'images/face_kyle.png',
    beep: 'images/face_beep.png'
}
The application will choose one of these options at random each time you open a new tab. This pattern is used for everything in the config file. You give the application groups of choices, and it chooses one at random each time it loads. The only thing that’s special about the faces object is that person’s name will also be displayed when their face is chosen.
Now, when you refresh the project in Chrome, you should see one of your friends along with their name, like this:

Congrats, you’re off and running!
Step 2: Add adjectives
Now that you’ve loaded your friends into the application, it’s time to call them names. This step definitely yields the most laughs for the least amount of effort.
Add a list of adjectives into the prefixes array in config.js. To get the words flowing, I took inspiration from ways I might describe some of my relatives during a holiday gathering…
prefixes: [
    'Loving',
    'Drunk',
    'Chatty',
    'Merry',
    'Creepy',
    'Introspective',
    'Cheerful',
    'Awkward',
    'Unrelatable',
    'Hungry',
    ...
]
When you refresh Chrome, you should see one of these words prefixed before your friend’s name. Voila!

Step 3: Choose your color palette
Real talk: I’m bad at choosing color palettes, so I have a trick up my sleeve that I want to share with you. If you’ve been blessed with the gift of color aptitude, skip ahead.
How to choose colors
To create a color palette, I start by going to a Coolors.co, and I hit the spacebar until I find a palette that I like. We need a wide gamut of hues for our palette, so lock down colors you like and keep hitting the spacebar until you find a nice, full range. You can use as many or as few colors as you like.
Copy these colors into your swatches in Adobe Illustrator. They’ll be the base for any illustrations you create later.
Now you need a set of background colors. Here’s my trick to making these consistent with your illustration palette without completely blending in. Use the “Adjust Palette” tool in Coolors to dial up the brightness a few notches, and the saturation down just a tad to remove any neon effect. These will be your background colors.

Add your background colors to config.js
Copy your hex codes into the bgColors array in config.js.
bgColors: [
    '#FFDD77',
    '#FF8E72',
    '#ED5E84',
    '#4CE0B3',
    '#9893DA',
    ...
]
Now when you go back to Chrome and refresh the page, you’ll see your new palette!

Step 4: Accessorize
This is the fun part. We’re going to illustrate objects, accessories, lizards—whatever you want—and layer them on top of your friends.
Your objects will be categorized into groups, and one option from each group will be randomly chosen each time you load the page. Think of a group like “hats” or “glasses”. This will allow combinations of accessories to show at once, without showing two of the same type on the same person.
Create a group of accessories
To get started, open up Illustrator and create a new artboard out of the template. Think of a group of objects that you can riff on. I found hats to be a good place to start. If you don’t feel like illustrating, you can use cut-out images instead.

Next, follow the same steps as you did when you exported the faces. Here they are again:

Turn the Template layer off and export the images as PNGs. 
In the Export dialog, tick the “Use Artboards” checkbox and enter the range with your hats. 
Export at 72ppi to keep things running fast. 
Save your images into the images/ folder in your project.

Add your accessories to config.js
In config.js, add a new key to the customProps object that describes the group of accessories that you just created. Its value should be an array of the filepaths to your images. This is my hats array:
customProps: {
    hats: [     
        'images/hat_crown.png',
        'images/hat_santa.png',
        'images/hat_tophat.png',
        'images/hat_antlers.png'
    ]
}
Refresh Chrome and behold, accessories!

Create as many more accessories as you want
Repeat the steps above to create as many groups of accessories as you want. I went on to make glasses and hairstyles, so my final illustrator file looks like this:

The last step is adding your new groups to the config object. List your groups in the order that you want them to be stacked in the DOM. My final output will be hair, then hats, then glasses:
customProps: {
    hair: [     
        'images/hair_bowl.png',
        'images/hair_bob.png'
    ],  
    hats: [     
        'images/hat_crown.png',
        'images/hat_santa.png',
        'images/hat_tophat.png',
        'images/hat_antlers.png'
    ],
    glasses: [
        'images/glasses_aviators.png',
        'images/glasses_monacle.png'
    ]
}
And, there you have it! Randomly generated friends with random accessories. 

Feel free to go much crazier than I did. I considered adding a whole group of animals in celebration of the new season of Planet Earth, or even adding Sir David Attenborough himself, or doing a bit of role reversal and featuring the animals with little safari hats! But I digress…
Step 5: Publish it
It’s time to put this in your new tabs! You have two options:

Publish it as a Chrome extension in the Chrome Web Store.
Host it as a website and point to it with the New Tab Redirect extension.

Today, we’re going to cover Option #1 because I want to show you how to make the simplest Chrome extension possible. However, I recommend Option #2 if you want to keep your project private. Every Chrome extension that you publish is made publicly available, so unless your friends want their faces published to an extension that anyone can use, I’d suggest sticking to Option #2.
How to make a simple Chrome extension to replace the new tab page
All you need to do to make your project into a Chrome extension is add a manifest.json file to the root of your project with the following contents. There are plenty of other properties that you can add to your manifest file, but these are the only ones that are required for a new tab replacement:
{
    ""manifest_version"": 2,
    ""name"": ""Your extension name"",
    ""version"": ""1.0"",
    ""chrome_url_overrides"" : {
        ""newtab"": ""index.html""
    }
}
To test your extension, you’ll need to run it in Developer Mode. Here’s how to do that:

Go to the Extensions page in Chrome by navigating to chrome://extensions/.
Tick the checkbox in the upper-right corner labelled “Developer Mode”.
Click “Load unpacked extension…” and select this project.
If everything is running smoothly, you should see your project when you open a new tab. If there are any errors, they should appear in a yellow box on the Extensions page.

Voila! Like I said, this is a very light example of a Chrome extension, but Google has tons of great documentation on how to take things further. Check it out and see what inspires you.
Share the love
Now that you know how to make a new tab extension, go forth and create! But wield your power responsibly. New tabs are opened so often that they’ve become a part of everyday life–just consider how many tabs you opened today. Some people prefer to-do lists in their tabs, and others prefer cats. 
At the end of the day, let’s make something that makes us happy. Cheers!",2016,Leslie Zacharkow,lesliezacharkow,2016-12-08T00:00:00+00:00,https://24ways.org/2016/how-to-make-a-chrome-extension/,code
299,What the Heck Is Inclusive Design?,"Naming things is hard. And I don’t just mean CSS class names and JSON properties. Finding the right term for what we do with the time we spend awake and out of bed turns out to be really hard too.
I’ve variously gone by “front-end developer”, “user experience designer”, and “accessibility engineer”, all clumsy and incomplete terms for labeling what I do as an… erm… see, there’s the problem again.
It’s tempting to give up entirely on trying to find the right words for things, but this risks summarily dispensing with thousands of years spent trying to qualify the world around us. So here we are again.
Recently, I’ve been using the term “inclusive design” and calling myself an “inclusive designer” a lot. I’m not sure where I first heard it or who came up with it, but the terminology feels like a good fit for the kind of stuff I care to do when I’m not at a pub or asleep.
This article is about what I think “inclusive design” means and why I think you might like it as an idea.
Isn’t ‘inclusive design’ just ‘accessibility’ by another name?
No, I don’t think so. But that’s not to say the two concepts aren’t related. Note the ‘design’ part in ‘inclusive design’ — that’s not just there by accident. Inclusive design describes a design activity; a way of designing things.
This sets it apart from accessibility — or at least our expectations of what ‘accessibility’ entails. Despite every single accessibility expert I know (and I know a lot) recommending that accessibility should be integrated into design process, it is rarely ever done. Instead, it is relegated to an afterthought, limiting its effect.
The term ‘accessibility’ therefore lacks the power to connote design process. It’s not that we haven’t tried to salvage the term, but it’s beginning to look like a lost cause. So maybe let’s use a new term, because new things take new names. People get that.
The ‘access’ part of accessibility is also problematic. Before we get ahead of ourselves, I don’t mean access is a problem — access is good, and the more accessible something is  the better. I mean it’s not enough by itself.
Imagine a website filled with poorly written and lackadaisically organized information, including a bunch of convoluted and confusing functionality. To make this site accessible is to ensure no barriers prevent people from accessing the content. 
But that doesn’t make the content any better. It just means more people get to suffer it. 
Whoopdidoo.
Access is certainly a prerequisite of inclusion, but accessibility compliance doesn’t get you all the way there. It’s possible to check all the boxes but still be left with an unusable  interface. And unusable interfaces are necessarily inaccessible ones. Sure, you can take an unusable interface and make it accessibility compliant, but that only placates stakeholders’ lawyers, not users. Users get little value from it.
So where have we got to? Access is important, but inclusion is bigger than access. Inclusive design means making something valuable, not just accessible, to as many people as we can.
So inclusive design is kind of accessibility + UX?
Closer, but there are some problems with this definition.
UX is, you will have already noted, a broad term encompassing activities ranging from conducting research studies to optimizing the perceived affordance of interface elements. But overall, what I take from UX is that it’s the pursuit of making interfaces  understandable.
As it happens, WCAG 2.0 already contains an ‘Understandable’ principle covering provisions such as readability, predictability and feedback. So you might say accessibility — at least as described by WCAG — already covers UX.
Unfortunately, the criteria are limited, plus some really important stuff (like readability) is relegated to the AAA level; essentially “bonus points if you get the time (you won’t).”
So better to let UX folks take care of this kind of thing. It’s what they do. Except, therein lies a danger. UX professionals don’t tend to be well versed in accessibility, so their ‘solutions’ don’t tend to work for that many people. My friend Billy Gregory coined the term SUX, or “Some UX”: if it doesn’t work for different users, it’s only doing part of the job it should be. 
SUX won’t do, but it’s not just a disability issue. All sorts of user circumstances go unchecked when you’re shooting straight for what people like, and bypassing what people need: device type, device settings, network quality, location, native language, and available time to name just a few.
In short, inclusive design means designing things for people who aren’t you, in your situation. In my experience, mainstream UX isn’t very good at that. By bolting accessibility onto mainstream UX we labor under the misapprehension that most people have a ‘normal’ experience, a few people are exceptions, and that all of the exceptions pertain to disability directly.
So inclusive design isn’t really about disability?
It is about disability, but not in the same way as accessibility. Accessibility (as it is typically understood, anyway) aims to make sure things work for people with clinically recognized disabilities. Inclusive design aims to make sure things work for people, not forgetting those with clinically recognized disabilities. A subtle, but not so subtle, difference.
Let’s go back to discussing readability, because that’s a good example. Now: everyone benefits from readable text; text with concise sentences and widely-understood words. It certainly helps people with cognitive impairments, but it doesn’t hinder folks who have less trouble with comprehension. In fact, they’ll more than likely be thankful for the time saved and the clarity. Readable text covers the whole gamut. It’s — you’ve got it — inclusive.
Legibility is another one. A clear, well-balanced typeface makes the reading experience less uncomfortable and frustrating for all concerned, including those who have various forms of visual dyslexia. Again, everyone’s happy — so why even contemplate a squiggly, sketchy typeface? Leave well alone.
Contrast too. No one benefits from low contrast; everyone benefits from high contrast. Simple. There’s no more work involved, it just entails better decision making. And that’s what design is really: decision making.
How about zoom support? If you let your users pinch zoom on their phones they can compensate for poor eyesight, but they can also increase the touch area of controls, inspect detail in images, and compose better screen shots. Unobtrusively supporting options like zoom makes interfaces much more inclusive at very little cost.
And when it comes to the underlying HTML code, you’re in luck: it has already been designed, from the outset, to be inclusive. HTML is a toolkit for inclusion. Using the right elements for the job doesn’t just mean the few who use screen readers benefit, but keyboard accessibility comes out-of-the-box, you can defer to browser behavior rather than writing additional scripts, the code is easier to read and maintain, and editors can create content that is effortlessly presentable. 
Wait… are you talking about universal design?
Hmmm. Yes, I guess some folks might think of “universal design” and “inclusive design” as synonymous. I just really don’t like the term universal in this context. 
The thing is, it gives the impression that you should be designing for absolutely everyone in the universe. Though few would adopt a literal interpretation of “universal” in this context, there are enough developers who would deliberately misconstrue the term and decry universal design as an impossible task. I’ve actually had people push back by saying, “what, so I’ve got to make it work for people who are allergic to computers? What about people in comas?”
For everyone’s sake, I think the term ‘inclusive’ is less misleading. Of course you can’t make things that everybody can use — it’s okay, that’s not the aim. But with everything that’s possible with web technologies, there’s really no need to exclude people in the vast numbers that we usually are. 
Accessibility can never be perfect, but by thinking inclusively from planning, through prototyping to production, you can cast a much wider net. That means more and happier users at very little if any more effort.
If you like, inclusive design is the means and accessibility is the end — it’s just that you get a lot more than just accessibility along the way.
Conclusion
That’s inclusive design. Or at least, that’s a definition for a thing I think is a good idea which I identify as inclusive design. I’ll leave you with a few tips.
Involve code early
Web interfaces are made of code. If you’re not working with code, you’re not working on the interface. That’s not to say there’s anything wrong with sketching or paper prototyping  — in fact, I recommend paper prototyping in my book on inclusive design. Just work with code as soon as you can, and think about code even before that. Maintain a pattern library of coded solutions and omit any solutions that don’t adhere to basic accessibility guidelines.
Respect conventions
Your content should be fresh, inventive, radical. Your interface shouldn’t. Adopt accepted conventions in the appearance, placement and coding of interface elements. Users aren’t there to experience interface design; they’re there to use an interface. In other words: stop showing off (unless, of course, the brief is to experiment with new paradigms in interface design, for an audience of interface design researchers).
Don’t be exact
“Perfection is the enemy of good”. But the pursuit of perfection isn’t just to be avoided because nothing ever gets finished. Exacting design also makes things inflexible and brittle. If your design depends on elements retaining precise coordinates, they’ll break easily when your users start adjusting font settings or zooming. Choose not to position elements exactly or give them fixed, “magic number” dimensions. Make less decisions in the interface so your users can make more decisions for it.
Enforce simplicity
The virtue of simplicity is difficult to overestimate. The simpler an interface is, the easier it is to use for all kinds of users. Simpler interfaces require less code to make too, so there’s an obvious performance advantage. There are many design decisions that require user research, but keeping things simple is always the right thing to do. Not simplified or simple-seeming or simplistic, but simple. 
Do a little and do it well, for as many people as you can.",2016,Heydon Pickering,heydonpickering,2016-12-07T00:00:00+00:00,https://24ways.org/2016/what-the-heck-is-inclusive-design/,process
297,Public Speaking with a Buddy,"My book Demystifying Public Speaking focuses on the variety of fears we each have about giving a talk. From presenting to a client, to leading a team standup, to standing on a conference stage, there are lots of things we can do to prepare ourselves for the spotlight and reduce those fears.
Though it didn’t make it into the final draft, I wanted to highlight how helpful it can be to share that public speaking spotlight with another person, or a few more people. If you have fears about not knowing the answer to a question, fumbling your words, or making a mistake in the spotlight, then buddying up may be for you!

To some, adding more people to a presentation sounds like a recipe for on-stage disaster. To others, having a friendly face nearby—a partner who can step in if you fumble—is incredibly reassuring. As design director Yesenia Perez-Cruz writes, “While public speaking is a deeply personal activity, you don’t have to go it alone. Nothing has helped my speaking career more than turning it into a group effort.”
Co-presenting can level up a talk in two ways: an additional brain and presentation skill set can improve the content of the talk itself, and you may feel safer with the on-stage safety net of your buddy. 
For example, when I started giving lengthy workshops about building mobile device labs with my co-worker Destiny Montague, we brought different experience to the table. I was able to talk about the user experience of our lab, and the importance of testing across different screen sizes. Destiny spoke about the hardware aspects of the lab, like power consumption and networking. Our audience benefitted from the spectrum of insight we included in the talk.
Moreover, Destiny and I kept each other energized and engaging while teaching our audience, having way more fun onstage. Partnering up alleviated the risk (and fear!) of fumbling; where one person makes a mistake, the other person is right there to help. Buddy presentations can be helpful if you fear saying “I don’t know” to a question, as there are other people around you who will be able to help answer it from the stage. By partnering with someone whom I trust and respect, and whose work and knowledge augments my own, it made the experience—and the presentation!—significantly better.
Co-presenting won’t work if you don’t trust the person you’re onstage with, or if you don’t have good chemistry working together. It might also not work if there’s an imbalance of responsibilities, both in preparing the talk and giving it. Read on for how to make partner talks work to your advantage!
Trustworthiness
If you want to explore co-presenting, make sure that your presentation partner is trustworthy and can carry their weight; it can be stressful if you find yourself trying to meet deadlines and prepare well and your partner isn’t being helpful. We’re all about reducing the fears and stress levels surrounding being in that spotlight onstage; make sure that the person you’re relying on isn’t making the process harder.
Before you start working together, sketch out the breakdown of work and timeline you’re each committing to. Have a conversation about your preferred work style so you each have a concrete understanding of the best ways to communicate (in what medium, and how often) and how to check in on each other’s progress without micromanaging or worrying about radio silence. Ask your buddy how they prefer to receive feedback, and give them your own feedback preferences, so neither of you are surprised or offended when someone’s work style or deliverable needs to be tweaked.
This should be a partnership in which you both feel supported; it’s healthy to set all these expectations up front, and create a space in which you can each tweak things as the work progresses.
Talk flow and responsibilities
There are a few different ways to organize the structure of your talk with multiple presenters. Start by thinking about the breakdown of the talk content—are there discrete parts you and the other presenters can own or deliver? Or does it feel more appropriate to deliver the entirety of the content together?
If you’re finding that you can break down the content into discrete chunks, figure out who should own which pieces, and what ownership means. Will you develop the content together but have only one person present the information? Or will one person research and prepare each content section in addition to delivering it solo onstage?
Rehearse how handoffs will go between sections so it feels natural, rather than stilted. I like breaking a presentation into “chapters” when I’m passionate about particular aspects of a topic and can speak on those, but know that there are other aspects to be shared and there’s someone else who can handle (and enjoy!) talking about them. When Destiny and I rehearsed our “chapter” handoffs, we developed little jingles that we’d both sing together onstage; it indicated to the audience that it was a planned transition in the content, and tied our independent work together into a partnership.
.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }



Alternatively, you can give the presentation in a way that’s close to having a rehearsed conversation, rather than independently presenting discrete parts of the talk. In this case, you’ll both be sharing the spotlight at the same time, throughout the duration of the talk. Preparation is key, here, to make sure that you each understand what needs to be communicated, and you have a sense of who will be taking responsibility for communicating those different pieces of information. A poorly-prepared talk like this will look like the co-presenters are talking over each other, or hesitating awkwardly to give the other person more room to speak; the audience will feel how uncomfortable this is, and will probably be distracted from the talk content. Practice the talk the whole way through multiple times so you know what each person is planning on covering and how you want to interact with each other while you’re both holding microphones; also figure out how you’ll be standing in relation to each other. More on that next!
Sharing the stage
If you choose to give a talk with a partner, determine ahead of time how you’ll stand (or sit). For example, if you each take “chapters” or major sections of the presentation, ensure that it’s clear who the audience should focus their attention on. You could sit in a chair off to the side (or stand). I recommend placing yourself far enough away that you’re not distracting to the audience; you don’t want them watching you while your partner is speaking. If the audience can still see you, but their focus should be on your buddy, be sure to not look distracted; keep your eyes on your buddy, and don’t just open your laptop and ignore what’s happening! Feel free to smile, laugh, or react how the audience should be reacting as your partner is speaking.
If you’re both sharing the spotlight at the same time and having a rehearsed conversation, make sure that your body language engages the audience and you’re not just speaking to each other, ignoring the folks watching. Watch this talk with Guy Podjarny and Assaf Hefetz who have partnered up to talk about security; they have clearly identified roles onstage, and remain engaged with the audience.

Consider whether or not you will share a microphone, or if you will both be mic’d. (Be sure that the event organizer, or the A/V team, has a heads-up well in advance to ensure they have the equipment handy!) Also talk through how you’d like to handle Q&A time during or after the talk, especially if you have clear “chapters” where Q&A might happen naturally during a handoff. The more clarity you and your partner have about who is responsible for which pieces of information sharing, the more you can feel and appear prepared.
Co-presenting does take a lot of preparation and requires a ton of communication between you and your partner. But the rewards can be awesome: double the brains onstage to help answer questions and communicate information, and a friendly face to help comfort you if you feel nervous.",2016,Lara Hogan,larahogan,2016-12-06T00:00:00+00:00,https://24ways.org/2016/public-speaking-with-a-buddy/,process
303,We Need to Talk About Technical Debt,"In my work with clients, a lot of time is spent assessing old, legacy, sprawling systems and identifying good code, bad code, and technical debt.
One thing that constantly strikes me is the frequency with which bad code and technical debt are conflated, so let me start by saying this:
Not all technical debt is bad code, and not all bad code is technical debt.
Sometimes your bad code is just that: bad code. Calling it technical debt often feels like a more forgiving and friendly way of referring to what may have just been a poor implementation or a substandard piece of work.
It is an oft-misunderstood phrase, and when mistaken for meaning ‘anything legacy or old hacky or nasty or bad’, technical debt is swept under the carpet along with all of the other parts of the codebase we’d rather not talk about, and therein lies the problem.
We need to talk about technical debt.
What We Talk About When We Talk About Technical Debt
The thing that separates technical debt from the rest of the hacky code in our project is the fact that technical debt, by definition, is something that we knowingly and strategically entered into. Debt doesn’t happen by accident: debt happens when we choose to gain something otherwise-unattainable immediately in return for paying it back (with interest) later on.
An Example
You’re a front-end developer working on a SaaS product, and your sales team is courting a large customer – a customer so large that you can’t really afford to lose them. The customer tells you that as long as you can allow them to theme your SaaS application according to their branding, they are willing to sign on the dotted line… the problem being that your CSS architecture was never designed to incorporate theming at all, and there isn’t currently a nice, clean way to incorporate a theme into the codebase.
You and the business make the decision that you will hack a theme into the product in two days. It’s going to be messy, it’s going to be ugly, but you can’t afford to lose a huge customer just because your CSS isn’t quite right, right now. This is technical debt.
You deliver the theme, the customer signs up, and everyone is happy. Except you (and the business, because you are one and the same) have a decision to make:

Do we go back and build theming into the CSS architecture as a first-class citizen, porting the hacked theme back into a codified and formal framework?
Do we carry on as we are? Things are working okay, and the customer paid up, so is there any reason to invest time and effort into things after we (and the customer) got what we wanted?

Option 1 is choosing to pay off your debts; Option 2 is ignoring your repayments.
With Option 1, you’re acknowledging that you did what you could given the constraints, but, free of constraints, you’d have done something different. Now, you are choosing to implement that something different.
With Option 2, however, you are avoiding your responsibility to repay your debt, and you are letting interest accrue. The problem here is that…

your SaaS product now offers theming to one of your customers;
another potential customer might also demand the ability to theme their instance of your product;
you can’t refuse them that request, nor can you quickly fulfil it;
you hack in another theme, thus adding to the balance of your existing debt;
and so on (plus interest) for every subsequent theme you need to implement.

Here you have increased entropy whilst making little to no attempt to address what you already knew to be problems.
Your second, third, fourth, fifth request for theming will be hacked on top of your hack, further accumulating debt whilst offering nothing by way of a repayment. After a long enough period, the code involved will get so unwieldy, so hard to work with, that you are forced to tear it all down and start again, and the most painful part of this is that you’re actually paying off even more than your debt repayments would have been in the first place. Two days of hacking plus, say, five days of subsequent refactoring, would still have been substantially less than the weeks you will now have to spend rewriting your CSS to fix and incorporate the themes properly. You’ve made a loss; your strategic debt ultimately became a loss-making exercise.
The important thing to note here is that you didn’t necessarily write bad code. You knew there were two options: the quick way and the correct way. The decision to take the quick route was a definite choice, because you knew there was a better way. Implementing the better way is your repayment.
Good Debt and Bad Debt
Technical debt is acceptable as long as you have intentions to settle; it can be a valuable solution to a business problem, provided the right approach is taken afterwards. That doesn’t, however, mean that all debt is born equal. Just as in real life, there is good debt and there is bad debt.
Good debt might be…

a mortgage;
a student loan, or;
a business loan.

These are types of debt that will secure you the means of repaying them. These are well considered debts whose very reason for being will allow you to make the money to pay them off—they have real, tangible benefit.
A business loan to secure some equipment and premises will allow you to start an enterprise whose revenue will allow you to pay that debt back; a student loan will allow you to secure the kind of job that has the ability to pay a student loan back.
These kinds of debt involve a considered and well-balanced decision to acquire something in the short term in the knowledge that you will have the means, in the long term, to pay it back.
Conversely, bad debt might be…

borrowing $1,000 from a loan shark so you can go to Vegas, or;
taking out a payday loan in order to buy a new television.

Both of these kinds of debt will leave you paying for things that didn’t provide you a way of earning your own capital. That is to say, the loans taken did not secure anything that would help pay off said loans. These are bad debts that will usually provide a net loss. You really are only gaining the short term in exchange for a long term financial responsibility: i.e., was it worth it?
A good litmus test for debt is to compare the gains of its immediate benefit with the cost of its long term commitment.
The earlier example of theming a site is a good debt, provided we are keeping up our repayments (all debt is bad debt if you don’t). A calculated decision to do something ‘wrong’ in the short term with the promise of better payoffs later on.
Bad Technical Debt
The majority of my work is with front-end development teams—CSS is what I do. To that end, the most succinct example of technical debt for that audience is simply:
!important
All front-end developers know the horrors and dangers associated with using !important, yet we continue to use it. Why?
It’s not necessarily because we’re bad developers, but because we see a shortcut. !important is usually implemented as a quick way out of a sticky specificity situation. We could spend the rest of the day refactoring our CSS to fix the issue at its source, or we can spend mere seconds typing the word !important and patch over the symptoms.
This is us making an explicit decision to do something less than ideal now in exchange for immediate benefit. After all, refactoring our CSS will take a lot more time, and will still only leave us with the same outcome that the vastly quicker !important solution will, so it seems to make better business sense.
However, this is a bad debt. !important takes seconds to implement but weeks to refactor. The cost of refactoring this back out later will be an order of magnitude higher than it would be to have done things properly the first time. The first !important usually sets a precedent, and subsequent developers are likely to have to use it themselves in order to get around the one that you left.
So many CSS projects deteriorate because of this one simple word, and rewrites become more and more imminent. That makes it possibly the most costly 10 bytes a CSS developer could ever write.
Bad Code
Now we’ve got a good idea of what constitutes technical debt, let’s take a look at what constitutes bad code. Something I hear time and time again in my client work goes a little like this:

We’ve amassed a lot of technical debt and we’d like to get a strategy in place
to begin dealing with it.

Whilst I genuinely admire their willingness to identify and desire to fix problems in their code, sometimes they’re not looking at technical debt at
all—sometimes they’re just looking at bad code, plain and simple.
Where technical debt is knowing that there’s a better way, but the quicker way makes more sense right now, bad code is not caring if there’s a better way at all.
Again, looking at a CSS-specific world, a lot of bad code is contributed by non-front-end developers with little training, appreciation, or even respect for the front-end landscape. Writing code with reckless abandon should not be described as technical debt, because to do so would imply that…

the developers knew they were implementing a sub-par solution, but…
the developers also knew that a better solution was out there, which…
implies that it can be tidied up relatively simply.

Developers writing bad code is a larger and more cultural problem that requires a lot more effort to fix. Hopefully—and usually—bad code is in the minority, but it helps to be objective in identifying and solving it. Bad code usually doesn’t happen for a good enough reason, and is therefore much harder to justify.
Technical debt often represents ability in judgement, whereas bad code often represents a gap in skills.
Takeaway
Take time to familiarise yourself with the true concepts underlying technical debt and why it exists. Understand that technical debt can be good or bad. Admit that sometimes code is just of poor quality.
Understanding these points will allow you to make better calls around what you might need to refactor and when, and what skills gaps you might have in your team.

Sometimes it’s okay to cut corners if there is a tangible gain to be had in the immediate term.
Technical debt is okay provided it is a sensible debt and you have intentions to pay it off.
Technical debt is not necessarily synonymous with bad code, and bad code isn’t necessarily technical debt. Technical debt is code that was implemented given limited knowledge or resource, with the understanding that you would need to repay something in future.
Technical debt is not inherently bad—failure to make repayments is. Periodically, it is justifiable—encouraged, even—to enter a debt in order to fulfil a more pressing matter. However, it is imperative that we begin making repayments as soon as we are capable, be that based on newly available time or knowledge.
Bad code is worse than technical debt as it represents a lack of knowledge or quality control within a team. It needs a much more fundamental fix.",2016,Harry Roberts,harryroberts,2016-12-05T00:00:00+00:00,https://24ways.org/2016/we-need-to-talk-about-technical-debt/,code
302,Flexible Project Management in Inflexible Environments,"Handling unforeseen circumstances is an inevitable part of any project. It’s also often the most uncomfortable, and there is no amount of skill or planning that will fully eradicate the need to adapt to change. The ability to be flexible, responsive, and unafraid of facing not only problems, but also potentially positive scope changes and new ideas, isn’t an easy one to master. I am by no means saying that I have, but what I have learned is that there is often the temptation to shut out anything that might derail your plan, even sometimes at the cost of the quality you’re committed to.
The reality is that as someone leading a project you know there will be challenges, but, in general, it’s a hassle to try keep the landscape open. Problems are bridges we should cross when we come to them, but intentional changes to the plan, and adapting for the sake of improving your first idea, is harder. There are tight schedules, resource is planned miles ahead, and you’re already juggling twenty other things. If you’re passionate about the quality of work you deliver and are working somewhere that considers itself expert within the field of digital, then having an attitude of flexibility is extremely important. It’s important when you’re overcoming a challenge or problem, but it’s also important for allowing ideas to evolve and be refined as much as they can be throughout the course of a project.
Where theory falls short
The premise of any Agile methodology, Scrum for example, is based around being able to work efficiently, react quickly and deliver relevant chunks of a product in manageable increments. It’s often hailed as king of flexible management and it can work really well, especially for in-house software products developed over a long or even an indefinite period of time. It holds off defining scope too far ahead and lets teams focus on smaller amounts of work, and allows them to regularly reprioritise. Unfortunately though, not all environments lend themselves as easily to a fully Agile setup. Even the ones that do may be restrained from putting it fully into practice for an array of other internal reasons.
Delivering digital services to clients—within an agency setting or as a freelancer—often demands a more rigid structure. You need clear sign-off points, there’s a lot less flexibility in defining features, or working within budgets and timeframes. To start with, for a project to warrant a fully Agile team working on it, and especially for agencies, you need clients big enough and rich enough to justify the resource. You also need a lot of client trust to propose defining features and scope as you go. Although this is achievable—and there are agencies that operate an agile setup—it takes a long journey to reach that scale in the full sense of the word. Building a reputation that commands unconditional trust and reaching the point where your projects are consistently of a certain size often requires backing by long journey of success and excellence.
So there is a lot of room left for understanding how we can best strive to still deliver excellent projects within more constrained structures. We know that rigid waterfall planning, more often than not, falls over as soon as a project gets anything past a basic brochure site. There are many critiques of the system, but one of the main ones tends to be that nobody considers each other’s work properly, which can result in very expensive and inefficient development.
Equally, for reasons we’ve already touched upon, running fully agile teams often isn’t the right answer. So many companies, individuals, and organisations look for a middle-ground that balances being flexible and adaptive, but also provides enough upfront commitment to agree budgets, get client/stakeholder sign off, and effectively coordinate internal resource across multiple parallel projects.
Although I don’t have a perfect formula—and can very much assert there is no one perfect way of managing a project because every project is different to the next—I’ve identified a few different ways you can approach flexibility that have really helped me in running projects more smoothly within more realistic constraints.
Planned Flexibility
Drawing on some of the traditional methodologies such as PRINCE2, a good starting point for aspiring to be flexible is by planning for it from the start.
Planning flexibility comes in a few forms. For one, you can regularly identify and log potential risks as a generally good, on-going habit over the course of the project. This essentially just involves scanning the horizon for potential blips on a regular basis (for example weekly) by consulting with your team and documenting it somewhere. It means you have a checkpoint when you sit down and make sure you’re minimising what will or may catch you by surprise. A good time to do this is in a weekly catch up meeting. It’s not going to fix all your problems, but it will make sure you have a head start on the ones you can see coming.
On the subject of team meetings, setting up recurring project events, including a weekly call, a weekly team meeting and (depending on the size of the project) I like to try also do a stand-up as often as possible. Keeping everyone involved and bought in to a project is going to help you infinitely when you need to spot a problem or manage changes to the plan. It will be the difference between your designer spotting an issue and making a mental note to ‘tell you later’, and them actually coming over to tell you directly and immediately. Despite the overhead of meetings, and looping people into stages that they aren’t directly responsible for, the business benefits are chances for success are drastically increased. Planning in, and being aware of how important your team is, will help you be flexible.
Building contingency (formally know as slack) into your project plan from the word go is another well-known and essential way of planning to be flexible. Your project plan will change a lot over the course of a project, but there are still the days that you estimate a job will take, and the days you should actually plan in. Most sensible management teams understand that budgets need to be agreed with this slack in mind or you will not be able to deliver a quality service. I believe that commercial awareness is one of the most valuable skills a project manager can have, but penny pinching will ruin client and team relationships, destroy buy-in and creativity, and often end you up with a much more expensive, hacky, and resented product.
It’s not a justification to let budgets spiral out of control, but a way of thinking about the bigger picture and wider plan of the company itself. It’s unlikely you want high staff turnover because everyone fell out while you were screaming money at them and they didn’t feel like they could do a good job. It’s also unlikely that you will be able to deliver quality products, which will win you a strong reputation and subsequently bigger and better projects. Evaluating risk factors and building in the right amount of slack from the start will give you more wriggle room when you need to adapt and react. On the flip side, also keeping an overview of the wider workload (that you’re not necessarily responsible for), and knowing who to talk if resource is becoming free or needs filling, is another handy way of being able to react quickly and ensuring your management system is respected. You want pockets of backup time planned in, but you also want everyone being as productive as they can most of the time. Never run at 100% capacity: as soon as something does need to change, you’re left with nowhere to move.
Transparency
Having a client or stakeholder that trusts you is a really powerful aid in any regard, but especially so when you need to communicate an issue or new suggestion. Positioning yourself and your team as experts and taking the time to delve into the wider picture—and the goals surrounding your client’s reasons to commission the project in the first place—will make you more valuable to them. Clients and stakeholders will always be different, and sometimes you will get people who are just plain difficult, but more often than not people will listen if you’re willing to talk and explain things.
As I’m sure all of us have realised at one point or another, a lot of people think they know what they want, and it’s usually the wrong thing. Managing key stakeholders in your project is arguably your biggest challenge, if they are on the your side and feel like the team is genuinely working to give them something of quality and value, then they will make your job easier. It’s often down to you to educate them, and to help them recognise and understand the work involved and you and your team’s reasoning behind your decisions.
Being overly submissive or overly secretive will foster a dynamic in which they feel expected to steer the project. In this situation they may not respect the team’s suggestions or may come up with some unreasonable and counterproductive ideas that are likely to hinder progress and lower morale. Getting the stakeholder on board and making them feel a part of the wider picture will make things easier. Pushing back and challenging ideas or working hard to justify something they don’t quite understand will often work in your favour and protects your team. On quite a basic level it also shows you care and are invested; on another, it shows you feel confident in your expertise within your field and that is ultimately the reason they hired you.
Taking the time to think about and be aware of this relationship, will make it easier to be flexible and handle new ideas or suggestions that pop up as the project goes along. Change doesn’t need to be ‘scope creep’ if it’s raised in a practical, value-orientated, and level headed discussion. There is usually a way forward for new ideas, as long as they’re valuable and support the wider goals. Maybe the deadline gets pushed back, maybe you get more budget, maybe the client is happy to forgo something else. As long as there’s value and reason, it shows integrity to the project and respect for its success. You can’t expect for this to go smoothly without having invested in the client relationship, so it’s a large point in paving the way to handling change well.
Reactive Flexibility
Finally, if you’ve been doing this for a while, you’ll know by now that you can’t anticipate everything. Sometimes you will have to react and change the plan under circumstances that aren’t easy. When an unexpected problem first rears its head—a client’s casual afterthought that’s threatening the scope of the project, an internal resource conflict, a junior member of staff that’s not grasping the ropes quite as quickly as you’d hoped—you have to react quickly.
In his book, ‘Pitch Anything’, Oren Klaff talks about people’s first reactions being processed by their ‘crocodile brain’ before they’ve had a chance to refine and digest the information more intelligibly. As project managers, product owners, or scrum masters, it’s natural for our immediate reactions to an unexpected problem to cause a pang of stress. But after that initial jolt you need to turn to practical solutions and start racking your brain for different ways forward. It’s here you need to remember to not let your imagination get the better of you, especially if you’ve been putting in the legwork with your team and your client. There is always a way forward and moments like this can be a good opportunity to develop your negotiation and diplomacy skills. Don’t let your immediate reaction be shutting the problem down; instead, take a second to think about it before you decide on the best direction. In a stressful situation, your first idea probably won’t be your best one.
From an internal point of view, it’s very important that whatever went wrong doesn’t turn into a finger pointing exercise and you don’t lose your cool. Getting caught up in a blame game or a witch hunt is never productive. Relationship cultivating can sometimes be the pillar that gets you through a stressful blip. Biggest tip for staying flexible when you’re reacting to a problem—apart form obviously thinking of ways forward—is to communicate. Don’t go quiet until you feel like you have a plan, you’ll often need to put everyone else at ease before you can move things forward. Problem solving is part of the job and will need to happen in even the most flexible of product delivery systems.
In conclusion, being flexible is never simple but there are things you can do to make your life easier. Owning a position of expertise, putting together a team that’s involved in each other’s work and cultivating a client/stakeholder relationship that’s as transparent and respectful as possible will get you a long way. In times of crisis, believe in your skills and be open to adapting over getting frustrated.",2016,Gillian Sibthorpe,gilliansibthorpe,2016-12-04T00:00:00+00:00,https://24ways.org/2016/flexible-project-management/,process
293,A Favor for Your Future Self,"We tend to think about the future when we build things. What might we want to be able to add later? How can we refactor this down the road? Will this be easy to maintain in six months, a year, two years? As best we can, we try to think about the what-ifs, and build our websites, systems, and applications with this lens. 
We comment our code to explain what we knew at the time and how that impacted how we built something. We add to-dos to the things we want to change. These are all great things! Whether or not we come back to those to-dos, refactor that one thing, or add new features, we put in a bit of effort up front just in case to give us a bit of safety later.
I want to talk about a situation that Past Alicia and Team couldn’t even foresee or plan for. Recently, the startup I was a part of had to remove large sections of our website. Not just content, but entire pages and functionality. It wasn’t a very pleasant experience, not only for the reason why we had to remove so much of what we had built, but also because it’s the ultimate “I really hope this doesn’t break something else” situation. It was a stressful and tedious effort of triple checking that the things we were removing weren’t dependencies elsewhere. To be honest, we wouldn’t have been able to do this with any amount of success or confidence without our test suite.
Writing tests for code is one of those things that developers really, really don’t want to do. It’s one of the easiest things to cut in the development process, and there’s often a struggle to have developers start writing tests in the first place. One of the best lessons the web has taught us is that we can’t, in good faith, trust the happy path. We must make sure ourselves, and our users, aren’t in a tough spot later on because we only thought of the best case scenarios.
JavaScript
Regardless of your opinion on whether or not everything needs to be built primarily with JavaScript, if you’re choosing to build a JavaScript heavy app, you absolutely should be writing some combination of unit and integration tests.
Unit tests are for testing extremely isolated and small pieces of code, which we refer to as the units themselves. Great for reused functions and small, scoped areas, this is the closest you examine your code with the testing microscope. For example, if we were to build a calculator, the most minute piece we could test could be the basic operations.
/*
 * This example uses a test framework called Jasmine
 */

describe(""Calculator Operations"", function () {

    it(""Should add two numbers"", function () {

    // Say we have a calculator
        Calculator.init();

    // We can run the function that does our addition calculation...
        var result = Calculator.addNumbers(7,3);

    // ...and ensure we're getting the right output
        expect(result).toBe(10);

    });
});
Even though these teeny bits work in isolation, we should ensure that connecting the large pieces work, as well. This is where integration tests excel. These tests ensure that two or more different areas of code, that may not directly know about each other, still behave in expected ways. Let’s build upon our calculator - we may want the operations to be saved in memory after a calculation runs. This isn’t as suited for a unit test because there are a few other moving pieces involved in the process (the calculations, checking if the result was an error, etc.).
    it(“Should remember the last calculation”, function () {

    // Run an operation
        Calculator.addNumbers(7,10);

    // Expect something else to have happened as a result
        expect(Calculator.updateCurrentValue).toHaveBeenCalled();
        expect(Calculator.currentValue).toBe(17);
    });
Unit and integration tests provide assurance that your hand-rolled JavaScript should, for the most part, never fail in a grand fashion. Although it still might happen, you could be able to catch problems way sooner than without a test suite, and hopefully never push those failures to your production environment.
Interfaces
Regardless of how you’re building something, it most definitely has some kind of interface. Whether you’re using a very barebones structure, or you’re leveraging a whole design system, these things can be tested as well.
Acceptance testing helps us ensure that users can get from point A to point B within our web things, which can provide assurance that major features are always functioning properly. By simulating user input and data entry, we can go through whole user workflows to test for both success and failure scenarios. These are not necessarily for simulating edge-case scenarios, but rather ensuring that our core offerings are stable.
For example, if your site requires signup, you want to make sure the workflow is behaving as expected - allowing valid information to go through signup, while invalid information does not let you progress.
/*
 * This example uses Jasmine along with an add-on called jasmine-integration
 */

describe(""Acceptance tests"", function () {

  // Go to our signup page
  var page = visit(""/signup"");

  // Fill our signup form with invalid information
  page.fill_in(""input[name='email']"", ""Not An Email"");
  page.fill_in(""input[name='name']"", ""Alicia"");
  page.click(""button[type=submit]"");

  // Check that we get an expected error message
  it(""Shouldn't allow signup with invalid information"", function () {
    expect(page.find(""#signupError"").hasClass(""hidden"")).toBeFalsy();
  });

  // Now, fill our signup form with valid information
  page.fill_in(""input[name='email']"", ""thisismyemail@gmail.com"");
  page.fill_in(""input[name='name']"", ""Gerry"");
  page.click(""button[type=submit]"");

  // Check that we get an expected success message and the error message is hidden
  it(""Should allow signup with valid information"", function () {
    expect(page.find(""#signupError"").hasClass(""hidden"")).toBeTruthy();
    expect(page.find(""#thankYouMessage"").hasClass(""hidden"")).toBeFalsy();
  });
});
In terms of visual design, we’re now able to take snapshots of what our interfaces look like before and after any code changes to see what has changed. We call this visual regression testing. Rather than being a pass or fail test like our other examples thus far, this is more of an awareness test, intended to inform developers of all the visual differences that have occurred, intentional or not. Developers may accidentally introduce a styling change or fix that has unintended side effects on other areas of a website - visual regression testing helps us catch these sooner rather than later. These do require a bit more consistent grooming than other tests, but can be valuable in major CSS refactors or if your CSS is generally a bit like Jenga.
Tools like PhantomCSS will take screenshots of your pages, and do a visual comparison to check what has changed between two sets of images. The code would look something like this:
/*
 * This example uses PhantomCSS
 */

casper.start(""/home"").then(function(){

  // Initial state of form
  phantomcss.screenshot(""#signUpForm"", ""sign up form"");

  // Hit the sign up button (should trigger error)
  casper.click(""button#signUp"");

  // Take a screenshot of the UI component
  phantomcss.screenshot(""#signUpForm"", ""sign up form error"");

  // Fill in form by name attributes & submit
  casper.fill(""#signUpForm"", {
    name: ""Alicia Sedlock"",
    email: ""alicia@example.com""
  }, true);

  // Take a second screenshot of success state
  phantomcss.screenshot(""#signUpForm"", ""sign up form success"");
});
You run this code before starting any development, to create your baseline set of screen captures. After you’ve completed a batch of work, you run PhantomCSS again. This will create a second batch of screenshots, which are then put through an image comparison tool to display any differences that occurred. Say you changed your margins on our form elements – your image diff would look something like this:

This is a great tool for ensuring not just your site retains its expected styling, but it’s also great for ensuring nothing accidentally changes in the living style guide or modular components you may have developed. It’s hard to keep eagle eyes on every visual aspect of your site or app, so visual regression testing helps to keep these things monitored.
Conclusion
The shape and size of what you’re testing for your site or app will vary. You may not need lots of unit or integration tests if you don’t write a lot of JavaScript. You may not need visual regression testing for a one page site. It’s important to assess your codebase to see which tests would provide the most benefit for you and your team.
Writing tests isn’t a joy for most developers, myself included. But I end up thanking Past Alicia a lot when there are tests, because otherwise I would have introduced a lot of issues into codebases. Shipping code that’s broken breaks trust with our users, and it’s our responsibility as developers to make sure that trust isn’t broken. Testing shouldn’t be considered a “nice to have” - it should be an integral piece of our workflow and our day-to-day job.",2016,Alicia Sedlock,aliciasedlock,2016-12-03T00:00:00+00:00,https://24ways.org/2016/a-favor-for-your-future-self/,code
290,Creating a Weekly Research Cadence,"Working on a product team, it’s easy to get hyper-focused on building features and lose sight of your users and their daily challenges. User research can be time-consuming to set up, so it often becomes ad-hoc and irregular, only performed in response to a particular question or concern. But without frequent touch points and opportunities for discovery, your product will stagnate and become less and less relevant. Setting up an efficient cadence of weekly research conversations will re-focus your team on user problems and provide a steady stream of insights for product development.
As my team transitioned into a Lean process earlier this year, we needed a way to get more feedback from users in a short amount of time. Our users are internet marketers—always busy and often difficult to reach. Scheduling research took days of emailing back and forth to find mutually agreeable times, and juggling one-off conversations made it difficult to connect with more than one or two people per week. The slow pace of research was allowing additional risk to creep into our product development.
I wanted to find a way for our team to test ideas and validate assumptions sooner and more often—but without increasing the administrative burden of scheduling. The solution: creating a regular cadence of research and testing that required a minimum of effort to coordinate. 
Setting up a weekly user research cadence accelerated our learning and built momentum behind strategic experiments. By dedicating time every week to talk to a few users, we made ongoing research a painless part of every weekly sprint. But increasing the frequency of our research had other benefits as well. With only five working days between sessions, a weekly cadence forced us to keep our work small and iterative. Committing to testing something every week meant showing work earlier and more often than we might have preferred—pushing us out of your comfort zone into a process of more rapid experimentation.
Best of all, frequent conversations with users helped us become more customer-focused. After just a few weeks in a consistent research cadence, I noticed user feedback weaving itself through our planning and strategy sessions. Comments like “Remember what Jenna said last week, about not being able to customize her lists?” would pop up as frequent reference points to guide our decisions. As discussions become less about subjective opinions and more about responding to user needs, we saw immediate improvement in the quality of our solutions.
Establishing an efficient recruitment process
The key to creating a regular cadence of ongoing user research is an efficient recruitment and scheduling process—along with a commitment to prioritize the time needed for research conversations. This is an invaluable tool for product teams (whether or not they follow a Lean process), but could easily be adapted for content strategy teams, agency teams, a UX team of one, or any other project that would benefit from short, frequent conversations with users. 
The process I use requires a few hours of setup time at the beginning, but pays off in better learning and better releases over the long run. Almost any team could use this as a starting point and adapt it to their own needs.
Pick a dedicated time each week for research
In order to make research a priority, we started by choosing a time each week when everyone on the product team was available. Between stand-ups, grooming sessions, and roadmap reviews, it wasn’t easy to do! Nevertheless, it’s important to include as many people as possible in conversations with your users. Getting a second-hand summary of research results doesn’t have the same impact as hearing someone describe their frustrations and concerns first-hand. The more people in the room to hear those concerns, the more likely they are to become priorities for your team.
I blocked off 2 hours for research conversations every Thursday afternoon. We make this time sacred, and never schedule other meetings or work across those hours. 
Divide your time into several research slots
After my weekly cadence was set, I divided the time into four 20-minute time slots. Twenty minutes is long enough for us to ask several open-ended questions or get feedback on a prototype, without being a burden on our users’ busy schedules. Depending on your work, you may need schedule longer sessions—but beware the urge to create blocks that last an hour or more. A weekly research cadence is designed to facilitate rapid, ongoing feedback and testing; it should force you to talk to users often and to keep your work small and iterative. Projects that require longer, more in-depth testing will probably need a dedicated research project of their own.
I used the scheduling software Calendly to create interview appointments on a calendar that I can share with users, and customized the confirmation and reminder emails with information about how to access our video conferencing software. (Most of our research is done remotely, but this could be set up with details for in-person meetings as well.) Automating these emails and reminders took a little bit of time to set up, but was worth it for how much faster it made the process overall.


Invite users to sign up for a time that’s convenient for them
With a calendar set up and follow-up emails automated, it becomes incredibly easy to schedule research conversations. Each week, I send a short email out to a small group of users inviting them to participate, explaining that this is a chance to provide feedback that will improve our product or occasionally promoting the opportunity to get a sneak peek at new features we’re working on. The email includes a link to the Calendly appointments, allowing users who are interested to opt in to a time that fits their schedule.
Setting up appointments the first go around involved a bit of educated guessing. How many invitations would it take to fill all four of my weekly slots? How far in advance did I need to recruit users? But after a few weeks of trial and error, I found that sending 12-16 invitations usually allows me to fill all four interview slots. Our users often have meetings pop up at short notice, so we get the best results when I send the recruiting email on Tuesday, two days before my research block.
It may take a bit of experimentation to fine tune your process, but it’s worth the effort to get it right. (The worst thing that’s happened since I began recruiting this way was receiving emails from users complaining that there were no open slots available!) I can now fill most of an afternoon with back-to-back user research sessions just by sending just one or two emails each week, increasing our research pace while leaving plenty time to focus on discovery and design.
Getting the most out of your research sessions
As you get comfortable with the rhythm of talking to users each week, you’ll find more and more ways to get value out of your conversations. At first, you may prefer to just show work in progress—such as mockups or a simple prototype—and ask open-ended questions to measure user reaction. When you begin new projects, you may want to use this time to research behavior on existing features—either watching participants as they use part of your product or asking them to give an account of a recent experience in your app. You may even want to run more abstracted Lean experiments, if that’s the best way to validate the assumptions your team is working from.
Whatever you do, plan some time a day or two later to come back together and review what you’ve learned each week. Synthesizing research outcomes as a group will help keep your team in alignment and allow each person to highlight what they took away from each conversation. 
Over time, you may find that the pace of weekly user research becomes more exhausting than energizing, especially if the responsibility for scheduling and planning falls on just one person. Don’t allow yourself to get burned out; a healthy research cadence should also include time to rest and reflect if the pace becomes too rapid to sustain. Take breaks as needed, then pick up the pace again as soon as you’re ready.",2016,Wren Lanier,wrenlanier,2016-12-02T00:00:00+00:00,https://24ways.org/2016/creating-a-weekly-research-cadence/,ux
295,Internet of Stranger Things,"This year I’ve been running a workshop about using JavaScript and Node.js to work with all different kinds of electronics on the Raspberry Pi. So especially for 24 ways I’m going to show you how I made a very special Raspberry Pi based internet connected project! And nothing says Christmas quite like a set of fairy lights connected to another dimension1.
What you’ll see
You can rig up the fairy lights in your home, with the scrawly letters written under each one. The people from the other side (i.e. the internet) will be able to write messages to you from their browser in real time. In fact why not try it now; check this web page. When you click the lights in your browser, my lights (and yours) will turn on and off in real life! (There may be a queue if there are lots of people accessing it, hit the “Send a message” button and wait your turn.)




It’s all done with JavaScript, using Node.js running on both the Raspberry Pi and on the server. I’m using WebSockets to communicate in real time between the browser, server and Raspberry Pi.
What you’ll need

Raspberry Pi any of the following models: Zero (will need straight male header pins soldered2 and Micro USB OTG adaptor), A+, B+, 2, or 3
Micro SD card at least 4Gb Class 10 speed3
Micro USB power supply at least 2A
USB Wifi dongle (unless you have a Pi 3 - that has wifi built in). 
Addressable fairy lights
Logic level shifter (with pins soldered unless you want to do it!)
Breadboard
Jumper wires (3x male to male and 4x female to male)

Optional but recommended

Base board to hold the Pi and Breadboard (often comes with a breadboard!)

Find links for where to buy all of these items that goes along with this tutorial. The total price should be around $1004.
Setting up the Raspberry Pi
You’ll need to install the SD card for the Raspberry Pi. You’ll find a link to download a disk image on the support document, ready-made with the Raspbian version of Linux, along with Node.js and all the files you need. Download it and write it to the SD card using the fantastic free software Etcher5. 
Next up you have to configure the wifi details on the SD card. If you plug the card into your computer you should see a drive called BOOT. There’s a text file on there called wpa_supplicant.conf. Open it up in your favourite text editor and replace mywifi and mypassword with your wifi details6.
network={
   ssid=""mywifi""
   psk=""mypassword""
}
Save the file, eject the card from your computer and plug it into the Raspberry Pi. 
If you have a base board or holder for the Raspberry Pi, attach it now. Then connect the wifi USB dongle7 and power supply, but don’t plug it in yet!
Wiring!
Time to wire everything up! 
First of all, push the Logic Level Converter into the middle of the breadboard:

Logic Level Converter
The logic level converter may be labelled differently from the one in the diagram but the pins are usually exactly the same internally. I would just make sure the pins marked HV (High Voltage) are on the bottom and LV (Low Voltage) are on the top. 

Raspberry Pi pins only output 3.3v but the lights need 5v. That’s why we need the logic level converter in there to boost up the signal.
Connect the first two wires between the Raspberry Pi pins and the breadboard:

Note that the pins on the Raspberry Pi are male, so you need a female to male jumper wire to connect between them and the breadboard. The colours don’t have to match but it’s easier to follow (and check) if you use the same ones as in the diagram. 

Then the next two:

This is what you should have so far:

Lights
Now to connect the lights! My ones have a connector with three holes in it that I can push jumper wires into, and hopefully yours will too! So I used the male-to-male jumper wires to connect them to the breadboard.



Make sure that you connect the right end of the lights, mine has a male connector at the wrong end so it’s impossible to do this, but double check.  
Also make sure that the holes in the light connector are the same as mine. To do this, follow the wires from the connector to the first light and look at the circuit board inside. You should just about be able to make out the connections labelled + (sometimes 5V, V+ or VCC), GND (or ‘-’ or G) and DI (sometimes DIN for data in).

You can just about make out the +, DI and GND on this picture. Note that on the other side of the board there is a DO for data out - that’s what takes the data along to the chip in the next light. Make sure that you’re plugging into the data-in and not the data-out! 
That’s it! Everything’s plugged in and ready to go! But before you plug power into your Pi, double check all your wires and make sure they’re exactly right! You could damage your Raspberry Pi if it is not wired correctly. So triple check!

The Moment of Truth!
Plug in the Raspberry Pi and wait around a minute or two for it to boot up. If all is well, the lights should strobe rainbow colours for one second - that’s your confirmation that it’s connected to my WebSocket server and ready to receive messages from the upside-down! 

However, if the first light in the string is pulsing red, it means that you’re not connected to the internet. So check the Troubleshooting section of the support document. If it’s pulsing green then you’re connected to the internet but can’t connect to my server. It must have gone down. Sorry! The code will keep trying so leave it running and maybe it’ll come back up.  
Rig up the lights!
Fix the lights up on the wall however you want, pins, nails, tape. I’ve used cable clips. Just be careful! I’m using a 50 light string so I’ve programmed it to use the lights at the end for the letters. That way I have just under half the string to extend down to the floor where I can keep the Raspberry Pi. 
Check the photo here to see how the lights line up, note that there are spare unused lights in-between each row:

Now visit lights.seb.ly and you’ll see this : 

If you’re the only one online you’ll have direct connection to the lights and any letter you click on will light up both in the browser and in real life. If there are other people there, you’ll need to click the button to join the queue and wait your turn. 
How it works - the geeky details!
Electronics:
The pins on the Raspberry Pi are known as GPIO pins, general-purpose input/output. You can connect a wide variety of electronic components to them, LED lights, buttons, switches, and sensors. You can turn the power to the pins on and off using Node.js (or Python, if you prefer). 
Addressable LEDs or “Neopixels”
We’re only using one GPIO pin on the Raspberry Pi (the other connections are 5V, 3.3V and ground) and that single pin is controlling all of the lights in the string. The code turns the pin on and off really fast in strictly timed morse-code-like dots and dashes to transmit binary data. The chips attached to each LED decode the binary and adjust the output to the LED accordingly. That chip then sends the data on to the next light in the string. 
The chips on each light are the WS2811, part of the WS281x family that come in a multitude of different form factors and are often packaged with tiny LEDs in a single component. They are commonly referred to as Neopixels8 and I used them on my Laser Light Synths project.
Neopixels with the chip and the LED all in one - it’s the white square shaped component and the darker square inside is the chip. These are only 5mm wide!
A Laser Light Synth! Covered with around 800 super bright neopixels!
Logic Level Converter
The logic level converter is a really cheap and easy way to change the level from 3.3v to 5v and back again. You must be careful that you do not connect 5v into a GPIO pin or you will most likely damage the Raspberry Pi processor chip. 
Power
Neopixels can often draw a lot of current so you need to be careful how you power them. I’ve measured the current draw from the string to be less than 800mA so you should be fine wired directly to the 5V output. But if you use more lights or have them all on really bright at once, you’ll need to use a separate 5V power supply. If you want to learn more, check out Adafruit’s Neopixel Uberguide. 
Node.js
There are two Node.js apps running here, one on the Raspberry Pi and one on my server. You can see the code on my GitHub at github.com/sebleedelisle/stranger-lights for the Raspberry Pi and github.com/sebleedelisle/stranger-lights-server for the server.  And they’re hosted on npm as stranger-lights and stranger-lights-server.  
The server side code sets up a standard web server to deliver the HTML for the web interface. It also sets up a WebSocket server that allows for real-time communication between the browser and the server. This server code also manages the queue and who is in control of the lights at any given time.
WebSockets
I’m using the excellent Socket.io library to manage the WebSocket connection. Both the browser and the Raspberry Pi Node.js app connects to my WebSocket server. 
When you click on a letter in the browser, a message is sent to the server, which forwards it to the connected Raspberry Pi clients and also all the web browsers9. 
The Raspberry Pi code
The Node.js app runs automatically on startup, and I made this happen by adding this to the /etc/rc.local file: 
node /home/pi/strangerthings/client.js > /dev/null &
Anything in the rc.local file gets executed when the Pi boots up and this line of code runs the Node.js app and routes its output to nowhere (ie /dev/null). The & means that it runs it in the background and doesn’t hold up the boot process. 
Working with the Raspberry Pi headless
You might know that when a computer has no screen or keyboard, you would refer to it as “running headless”. So just like most web servers, you need to configure it over the network with ssh10. If you’re on a mac you can find your Pi on the network through the name raspberrypi.local11, otherwise you’ll need to find its IP address. There’s more on the guide to Remote Access instructions on the Raspberry Pi website. And if you’re very new to the terminal, I highly recommend this great online Linux command line tutorial.
Improvements
This is quite an early experiment and I’m sure I’ll discover lots of optimisations over the next few weeks, especially if the server gets a proper hammering today! But there are a few things you can do. Obviously I’ve just rigged up my lights with Post-it notes. It’d be a lot nicer to get a paint brush and try to recreate the Winona-in-a-manic-state text style. 
Where next?
Finding quality resources about Node.js for electronics on the Pi can be somewhat hit and miss, but this is getting better all the time. Alternatively I am thinking about running some online courses, please let me know if that’s something you’d be interested in, or sign up to my mailing list at st4i.com. 
There are many many more resources for the Raspberry Pi with Python (gpiozero is a good place to start), so if that language works for you, you’ll be spoilt for choice! 
Also take a look at Arduino - it’s an incredibly popular platform for electronics and the internet is literally bursting with resources. 
I hope you enjoyed this little foray into the world of JavaScript electronics on the Raspberry Pi! If you get this working at home please let me know! Tweet me at @seb_ly. 




Not a particularly original idea, but I don’t think I’ve seen anyone do it quite like this before, ie using WebSockets, and Node.js on a Raspberry Pi. Other examples: Internet of Stranger Things, Strangerlights.com, and loads of examples on Instructables ↩︎


Video guide to soldering pins on to a Pi Zero and further soldering advice from Adafruit ↩︎


Slower cards will work but performance may suffer ↩︎


Or £5,000 in UK money. Sorry, Brexit joke :) ↩︎


You will need a card reader on your computer - most micro SD cards come with an adaptor that fits standard SD slots.  ↩︎


SSID and password should be all that you need but you can see all the config options on this wpa supplicant guide ↩︎


Raspberry Pi Zero will require the OTG to USB adaptor to attach the wifi dongle ↩︎


Thanks to Adafruit who invented the term neopixels so we don’t have to refer to them as WS281x any more! ↩︎


So you can see other people sending messages in the browser ↩︎


ssh is short for Secure Shell and is a way to connect to a remote computer and type in it just like you would in the terminal. ↩︎


You can change this default hostname using raspi-config ↩︎",2016,Seb Lee-Delisle,sebleedelisle,2016-12-01T00:00:00+00:00,https://24ways.org/2016/internet-of-stranger-things/,code
66,Solve the Hard Problems,"So, here we find ourselves on the cusp of 2016. We’ve had a good year – the web is still alive, no one has switched it off yet. Clients still have websites, teenagers still have phone apps, and there continue to be plenty of online brands to meaningfully engage with each day. Good job team, high fives all round.
As it’s the time to make resolutions, I wanted to share three small ideas to take into the new year.
Get good at what you do
“How do you get to Carnegie Hall?” the old joke goes. “Practise, practise, practise.” 
We work in an industry where there is an awful lot to learn. There’s a lot to learn to get started and then once you do, there’s a lot more to learn to keep your skills current. Just when you think you’ve mastered something, it changes.
This is true of many industries, of course, but the sheer pace of change for us makes learning not an annual activity, but daily. Learning takes time, and while I’m not convinced that every skill takes the fabled ten thousand hours to master, there is certainly no escaping that to remain current we must reinvest time in keeping our skills up to date.
Picking where to spend your time
One of the hardest aspects of this thing of ours is just choosing what to learn. If you, like me, invested any time in learning the Less CSS preprocessor over the last few years, you’ll probably now be spending your time relearning Sass instead. If you spent time learning Grunt, chances are you’ll now be thinking about whether you should switch to Gulp. It’s not just that there are new types of tools, there are new tools and frameworks to do the things you’re already doing, but, well, differently.
Deciding what to learn is hard and the costs of backing the wrong horse can seriously mount up; so much so that by the time you’ve learned and then relearned the tools everyone says you need for your job, there’s rarely enough time to spend really getting to know how best to use them.
 Practise, practise, practise
Do you know how you don’t get to Carnegie Hall? By learning a new instrument each week. It takes time and experience to really learn something well. That goes for a new JavaScript framework as much as a violin. If you flit from one shiny new thing to another, you’re destined to produce amateurish work forever.
Learn the new thing, but then stick with it long enough to get really good at it – even if Twitter trolls try to convince you it’s not cool. What’s really not cool is living as a forevernoob. 
If you’re still not sure what to learn, go back to basics. Considering a new CSS or JavaScript framework? Invest that time in learning the underlying CSS or JavaScript really well instead. Those skills will stand the test of time.
Audience and purpose
Back when I was in school, my English teacher (a nice Welsh lady, who I appreciate more now than I did back then) used to love to remind us that every piece of writing should have an audience and a purpose. So much so that audience and purpose almost became her catch phrase. For every essay, article or letter, we were reminded to consider who we were writing it for and what we were trying to achieve. 
It’s something I think about a lot; certainly when writing, but also in almost every other creative endeavour. Asking who is this for and what am I trying to achieve applies equally to designing a logo or website, through to composing music or writing software.
Being productive
It seems like everyone wants to have a product these days. As someone who used to do client services work and now has a product company, I often talk with people who are interested in taking something they’ve built in-house and turning it into a product. You know the sort of thing: a design agency with its own CMS or project management web app; the very logical thought process of: if this helps our business, maybe others will find it valuable too; the question that inevitably follows: could we turn this into a product?
Whether consciously or not, the audience and purpose influence nearly every aspect of your creative process. Once written or designed or developed or created, revising a work to change the audience and purpose can be quite a challenge. No matter how much you want to turn the tension-building, atmospheric music for a horror film into a catchy chart hit, it’s going to be a struggle. Yes, it’s music, but that’s neither the audience nor purpose for which it was created.
The same is absolutely true for your in-house tools – those were also designed for a specific audience and purpose. Your in-house CMS would have been designed with an audience of your own development team, who are busy implementing sites for clients. The purpose is to make that team more productive overall, taking into account considerations of maintaining multiple sites on a common codebase, training clients, a more mature and stable platform and all the other benefits of reusing the same code for each project. The audience is your team and the purpose increased productivity.
That’s very different from a customer who wants to buy a polished system to use off-the-shelf. If their needs perfectly aligned with yours then they wouldn’t be in the market for your product – they would have built their own.
Sometimes you hear the advice to “scratch your own itch” when it comes to product design. I don’t completely agree. Got an itch? Great. Find other itchy people and sell them a backscratcher.
Building a product, like designing a website, is a lot of work. It requires knowing your audience and purpose inside out. You can’t fudge it and you can’t just hope you’ll find an audience for some old thing you have lying around.
Always consider the audience and purpose for everything you create. It’s often the difference between success and failure.
Solve the hard problems
Human beings have a natural tendency to avoid hard problems. In digital design (websites, software, whatever) the received wisdom is often that we can get 80% of the way towards doing the hard thing by doing something that’s not very hard.
Do you know what you get at the end of it? Paid. But nothing really great ever happens that way.
I worked on a client project a while back where one of the big challenges was making full use of the massive image library they had built up over the years. The client had tens of thousands of photographs, along with a fair amount of video and a large MP3 audio library too. If it wasn’t managed carefully, storage sizes would get out of control, content would go unattributed, and everything would get very messy very quickly.
I could tell from the outset that this aspect of the project was going to be a constant problem. So we tackled it head-on. We designed and built a media management system to hold and process all the assets, and added an API so the content management system could talk to it. Every time the site needed a photo at a new size, it made an API request to the system and everything was handled seamlessly.
It was a daunting job to invest all the time and effort in building that dedicated system and API, but it really paid off. Instead of having the constant troubles of a vast library of media, it became one of the strongest parts of the project.
Turn your hardest problems into your biggest strengths
There’s a funny thing about hard problems. The hardest problems are the most fun to solve and have the biggest impact.
Maybe you’re the sort of person who clocks in for work, does their job and clocks out at 5pm without another thought. But I don’t think you are, because you’re here reading this. If you really love what you do, I don’t think you can be satisfied in your work unless you’re seeking out and working on those hard problems. That’s where the magic is.

The new year is a helpful time to think about breaking bad habits. Whether it’s smoking a bit less, or going to the gym a bit more, the ticking over of the calendar can provide the motivation for a new start. I have some suggestions for you.

Get good at what you do. Practise your skills and don’t just flit from one shiny thing to the next.
Remember who you’re doing it for and why. Consider the audience and purpose for everything you create.
Solve the hard problems. It’s more interesting, more satisfying, and has a greater impact.

As we move into 2016, these are the things I’m going to continue to work on. Maybe you’d like to join me.",2015,Drew McLellan,drewmclellan,2015-12-24T00:00:00+00:00,https://24ways.org/2015/solve-the-hard-problems/,process
51,Blow Your Own Trumpet,"Even if your own trumpet’s tiny and fell out of a Christmas cracker, blowing it isn’t something that everyone’s good at. Some people find selling themselves and what they do difficult. But, you know what? Boo hoo hoo. If you want people to buy something, the reality is you’d better get good at selling, especially if that something is you.
For web professionals, the best place to tell potential business customers or possible employers about what you do is on your own website. You can write what you want and how you want, but that doesn’t make knowing what to write any easier. As a matter of fact, writing for yourself often proves harder than writing for someone else.
I spent this autumn thinking about what I wanted to say about  Stuff & Nonsense on the website we relaunched recently. While I did that, I spoke to other designers about how they struggled to write about their businesses.
If you struggle to write well, don’t worry. You’re not on your own. Here are five ways to hit the right notes when writing about yourself and your work.
Be genuine about who you are
I’ve known plenty of talented people who run a successful business pretty much single-handed. Somehow they still feel awkward presenting themselves as individuals. They wonder whether describing themselves as a company will give them extra credibility. They especially agonise over using “we” rather than “I” when describing what they do. These choices get harder when you’re a one-man band trading as a limited company or LLC business entity.
If you mainly work alone, don’t describe yourself as anything other than “I”. You might think that saying “we” makes you appear larger and will give you a better chance of landing bigger and better work, but the moment a prospective client asks, “How many people are you?” you’ll have some uncomfortable explaining to do. This will distract them from talking about your work and derail your sales process. There’s no need to be anything other than genuine about how you describe yourself. You should be proud to say “I” because working alone isn’t something that many people have the ability, business acumen or talent to do.
Explain what you actually do
How many people do precisely the same job as you? Hundreds? Thousands? The same goes for companies. If yours is a design studio, development team or UX consultancy, there are countless others saying exactly what you’re saying about what you do. Simply stating that you code, design or – God help me – “handcraft digital experiences” isn’t enough to make your business sound different from everyone else. Anyone can and usually does say that, but people buy more than deliverables. They buy something that’s unique about you and your business.
Potentially thousands of companies deliver code and designs the same way as Stuff & Nonsense, but our clients don’t just buy page designs, prototypes and websites from us. They buy our taste for typography, colour and layout, summed up by our “It’s the taste” tagline and bowler hat tip to the PG Tips chimps. We hope that potential clients will understand what’s unique about us. Think beyond your deliverables to what people actually buy, and sell the uniqueness of that.
Describe work in progress
It’s sad that current design trends have made it almost impossible to tell one website from another. So many designers now demonstrate finished responsive website designs by pasting them onto iMac, MacBook, iPad and iPhone screens that their portfolios don’t fare much better. Every designer brings their own experience, perspective and process to a project. In my experience, it’s understanding those differences which forms a big part of how a prospective client makes a decision about who to work with. Don’t simply show a prospective client the end result of a previous project; explain your process, the development of your thinking and even the wrong turns you took.
Traditional case studies, like the one I’ve just written about Stuff & Nonsense’s work for WWF UK, can take a lot of time. That’s probably why many portfolios get out of date very quickly. Designers make new work all the time, so there must be a better way to show more of it more often, to give prospective clients a clearer understanding of what we do. At Stuff & Nonsense our solution was to create a feed where we could post fragments of design work throughout a project. This also meant rewriting our Contract Killer to give us permission to publish work before someone signs it off.
Outline a client’s experience
Recently a client took me to one side and offered some valuable advice. She told me that our website hadn’t described anything about the experience she’d had while working with us. She said that knowing more about how we work would’ve helped her make her buying decision.
When a client chooses your business, they’re hoping for more than a successful outcome. They want their project to run smoothly. They want to feel that they made a correct decision when they chose you. If they work for an organisation, they’ll want their good judgement to be recognised too. Our client didn’t recognise her experience because we hadn’t made our own website part of it. Remember, the challenge of creating a memorable user experience starts with selling to the people paying you for it.
Address your ideal client
It’s important to understand that a portfolio’s job isn’t to document your work, it’s to attract new work from clients you want. Make sure that work you show reflects the work you want, because what you include in your portfolio often leads to more of the same.
When you’re writing for your portfolio and elsewhere on your website, imagine that you’re addressing your ideal client. Picture them sitting opposite and answer the questions they’d ask as you would in conversation. Be direct, funny if that’s appropriate and serious when it’s not. If it helps, ask a friend to read the questions aloud and record what you say in response. This will help make what you write sound natural. I’ve found this technique helps clients write copy too.
Toot your own horn
Some people confuse expressing confidence in yourself and your work as boastfulness, but in a competitive world the reality is that if you are to succeed, you need to show confidence so that others can show their confidence in you. If you want people to hear you, pick up your trumpet and blow it.",2015,Andy Clarke,andyclarke,2015-12-23T00:00:00+00:00,https://24ways.org/2015/blow-your-own-trumpet/,business
55,How Tabs Should Work,"Tabs in browsers (not browser tabs) are one of the oldest custom UI elements in a browser that I can think of. They’ve been done to death. But, sadly, most of the time I come across them, the tabs have been badly, or rather partially, implemented.
So this post is my definition of how a tabbing system should work, and one approach of implementing that.
But… tabs are easy, right?
I’ve been writing code for tabbing systems in JavaScript for coming up on a decade, and at one point I was pretty proud of how small I could make the JavaScript for the tabbing system:
var tabs = $('.tab').click(function () {
  tabs.hide().filter(this.hash).show();
}).map(function () {
  return $(this.hash)[0];
});

$('.tab:first').click();
Simple, right? Nearly fits in a tweet (ignoring the whole jQuery library…). Still, it’s riddled with problems that make it a far from perfect solution.
Requirements: what makes the perfect tab?

All content is navigable and available without JavaScript (crawler-compatible and low JS-compatible).
ARIA roles.
The tabs are anchor links that:

are clickable
have block layout
have their href pointing to the id of the panel element
use the correct cursor (i.e. cursor: pointer).

Since tabs are clickable, the user can open in a new tab/window and the page correctly loads with the correct tab open.
Right-clicking (and Shift-clicking) doesn’t cause the tab to be selected.
Native browser Back/Forward button correctly changes the state of the selected tab (think about it working exactly as if there were no JavaScript in place).

The first three points are all to do with the semantics of the markup and how the markup has been styled. I think it’s easy to do a good job by thinking of tabs as links, and not as some part of an application. Links are navigable, and they should work the same way other links on the page work.
The last three points are JavaScript problems. Let’s investigate that.
The shitmus test
Like a litmus test, here’s a couple of quick ways you can tell if a tabbing system is poorly implemented:

Change tab, then use the Back button (or keyboard shortcut) and it breaks
The tab isn’t a link, so you can’t open it in a new tab

These two basic things are, to me, the bare minimum that a tabbing system should have.
Why is this important?
The people who push their so-called native apps on users can’t have more reasons why the web sucks. If something as basic as a tab doesn’t work, obviously there’s more ammo to push a closed native app or platform on your users.
If you’re going to be a web developer, one of your responsibilities is to maintain established interactivity paradigms. This doesn’t mean don’t innovate. But it does mean: stop fucking up my scrolling experience with your poorly executed scroll effects. </rant> :breath:
URI fragment, absolute URL or query string?
A URI fragment (AKA the # hash bit) would be using mysite.com/config#content to show the content panel. A fully addressable URL would be mysite.com/config/content. Using a query string (by way of filtering the page): mysite.com/config?tab=content.
This decision really depends on the context of your tabbing system. For something like GitHub’s tabs to view a pull request, it makes sense that the full URL changes.
For our problem though, I want to solve the issue when the page doesn’t do a full URL update; that is, your regular run-of-the-mill tabbing system.
I used to be from the school of using the hash to show the correct tab, but I’ve recently been exploring whether the query string can be used. The biggest reason is that multiple hashes don’t work, and comma-separated hash fragments don’t make any sense to control multiple tabs (since it doesn’t actually link to anything).
For this article, I’ll keep focused on using a single tabbing system and a hash on the URL to control the tabs.
Markup
I’m going to assume subcontent, so my markup would look like this (yes, this is a cat demo…):
<ul class=""tabs"">
  <li><a class=""tab"" href=""#dizzy"">Dizzy</a></li>
  <li><a class=""tab"" href=""#ninja"">Ninja</a></li>
  <li><a class=""tab"" href=""#missy"">Missy</a></li>
</ul>

<div id=""dizzy"">
  <!-- panel content -->
</div>
<div id=""ninja"">
  <!-- panel content -->
</div>
<div id=""missy"">
  <!-- panel content -->
</div>
It’s important to note that in the markup the link used for an individual tab references its panel content using the hash, pointing to the id on the panel. This will allow our content to connect up without JavaScript and give us a bunch of features for free, which we’ll see once we’re on to writing the code.
URL-driven tabbing systems
Instead of making the code responsive to the user’s input, we’re going to exclusively use the browser URL and the hashchange event on the window to drive this tabbing system. This way we get Back button support for free.
With that in mind, let’s start building up our code. I’ll assume we have the jQuery library, but I’ve also provided the full code working without a library (vanilla, if you will), but it depends on relatively new (polyfillable) tech like classList and dataset (which generally have IE10 and all other browser support).
Note that I’ll start with the simplest solution, and I’ll refactor the code as I go along, like in places where I keep calling jQuery selectors.
function show(id) {
  // remove the selected class from the tabs,
  // and add it back to the one the user selected
  $('.tab').removeClass('selected').filter(function () {
    return (this.hash === id);
  }).addClass('selected');

  // now hide all the panels, then filter to
  // the one we're interested in, and show it
  $('.panel').hide().filter(id).show();
}

$(window).on('hashchange', function () {
  show(location.hash);
});

// initialise by showing the first panel
show('#dizzy');
This works pretty well for such little code. Notice that we don’t have any click handlers for the user and the Back button works right out of the box.
However, there’s a number of problems we need to fix:

The initialised tab is hard-coded to the first panel, rather than what’s on the URL.
If there’s no hash on the URL, all the panels are hidden (and thus broken).
If you scroll to the bottom of the example, you’ll find a “top” link; clicking that will break our tabbing system.
I’ve purposely made the page long, so that when you click on a tab, you’ll see the page scrolls to the top of the tab. Not a huge deal, but a bit annoying.

From our criteria at the start of this post, we’ve already solved items 4 and 5. Not a terrible start. Let’s solve items 1 through 3 next.
Using the URL to initialise correctly and protect from breakage
Instead of arbitrarily picking the first panel from our collection, the code should read the current location.hash and use that if it’s available.
The problem is: what if the hash on the URL isn’t actually for a tab?
The solution here is that we need to cache a list of known panel IDs. In fact, well-written DOM scripting won’t continuously search the DOM for nodes. That is, when the show function kept calling $('.tab').each(...) it was wasteful. The result of $('.tab') should be cached.
So now the code will collect all the tabs, then find the related panels from those tabs, and we’ll use that list to double the values we give the show function (during initialisation, for instance).
// collect all the tabs
var tabs = $('.tab');

// get an array of the panel ids (from the anchor hash)
var targets = tabs.map(function () {
  return this.hash;
}).get();

// use those ids to get a jQuery collection of panels
var panels = $(targets.join(','));

function show(id) {
  // if no value was given, let's take the first panel
  if (!id) {
    id = targets[0];
  }
  // remove the selected class from the tabs,
  // and add it back to the one the user selected
  tabs.removeClass('selected').filter(function () {
    return (this.hash === id);
  }).addClass('selected');

  // now hide all the panels, then filter to
  // the one we're interested in, and show it
  panels.hide().filter(id).show();
}

$(window).on('hashchange', function () {
  var hash = location.hash;
  if (targets.indexOf(hash) !== -1) {
    show(hash);
  }
});

// initialise
show(targets.indexOf(location.hash) !== -1 ? location.hash : '');
The core of working out which tab to initialise with is solved in that last line: is there a location.hash? Is it in our list of valid targets (panels)? If so, select that tab.
The second breakage we saw in the original demo was that clicking the “top” link would break our tabs. This was due to the hashchange event firing and the code didn’t validate the hash that was passed. Now this happens, the panels don’t break.
So far we’ve got a tabbing system that:

Works without JavaScript.
Supports right-click and Shift-click (and doesn’t select in these cases).
Loads the correct panel if you start with a hash.
Supports native browser navigation.
Supports the keyboard.

The only annoying problem we have now is that the page jumps when a tab is selected. That’s due to the browser following the default behaviour of an internal link on the page. To solve this, things are going to get a little hairy, but it’s all for a good cause.
Removing the jump to tab
You’d be forgiven for thinking you just need to hook a click handler and return false. It’s what I started with. Only that’s not the solution. If we add the click handler, it breaks all the right-click and Shift-click support.
There may be another way to solve this, but what follows is the way I found – and it works. It’s just a bit… hairy, as I said.
We’re going to strip the id attribute off the target panel when the user tries to navigate to it, and then put it back on once the show code starts to run. This change will mean the browser has nowhere to navigate to for that moment, and won’t jump the page.
The change involves the following:

Add a click handle that removes the id from the target panel, and cache this in a target variable that we’ll use later in hashchange (see point 4).
In the same click handler, set the location.hash to the current link’s hash. This is important because it forces a hashchange event regardless of whether the URL actually changed, which prevents the tabs breaking (try it yourself by removing this line).
For each panel, put a backup copy of the id attribute in a data property (I’ve called it old-id).
When the hashchange event fires, if we have a target value, let’s put the id back on the panel.

These changes result in this final code:
/*global $*/

// a temp value to cache *what* we're about to show
var target = null;

// collect all the tabs
var tabs = $('.tab').on('click', function () {
  target = $(this.hash).removeAttr('id');

  // if the URL isn't going to change, then hashchange
  // event doesn't fire, so we trigger the update manually
  if (location.hash === this.hash) {
    // but this has to happen after the DOM update has
    // completed, so we wrap it in a setTimeout 0
    setTimeout(update, 0);
  }
});

// get an array of the panel ids (from the anchor hash)
var targets = tabs.map(function () {
  return this.hash;
}).get();

// use those ids to get a jQuery collection of panels
var panels = $(targets.join(',')).each(function () {
  // keep a copy of what the original el.id was
  $(this).data('old-id', this.id);
});

function update() {
  if (target) {
    target.attr('id', target.data('old-id'));
    target = null;
  }

  var hash = window.location.hash;
  if (targets.indexOf(hash) !== -1) {
    show(hash);
  }
}

function show(id) {
  // if no value was given, let's take the first panel
  if (!id) {
    id = targets[0];
  }
  // remove the selected class from the tabs,
  // and add it back to the one the user selected
  tabs.removeClass('selected').filter(function () {
    return (this.hash === id);
  }).addClass('selected');

  // now hide all the panels, then filter to
  // the one we're interested in, and show it
  panels.hide().filter(id).show();
}

$(window).on('hashchange', update);

// initialise
if (targets.indexOf(window.location.hash) !== -1) {
  update();
} else {
  show();
}
This version now meets all the criteria I mentioned in my original list, except for the ARIA roles and accessibility. Getting this support is actually very cheap to add.
ARIA roles
This article on ARIA tabs made it very easy to get the tabbing system working as I wanted.
The tasks were simple:

Add aria-role set to tab for the tabs, and tabpanel for the panels.
Set aria-controls on the tabs to point to their related panel (by id).
I use JavaScript to add tabindex=0 to all the tab elements.
When I add the selected class to the tab, I also set aria-selected to true and, inversely, when I remove the selected class I set aria-selected to false.
When I hide the panels I add aria-hidden=true, and when I show the specific panel I set aria-hidden=false.

And that’s it. Very small changes to get full sign-off that the tabbing system is bulletproof and accessible.
Check out the final version (and the non-jQuery version as promised).
In conclusion
There’s a lot of tab implementations out there, but there’s an equal amount that break the browsing paradigm and the simple linkability of content. Clearly there’s a special hell for those tab systems that don’t even use links, but I think it’s clear that even in something that’s relatively simple, it’s the small details that make or break the user experience.
Obviously there are corners I’ve not explored, like when there’s more than one set of tabs on a page, and equally whether you should deliver the initial markup with the correct tab selected. I think the answer lies in using query strings in combination with hashes on the URL, but maybe that’s for another year!",2015,Remy Sharp,remysharp,2015-12-22T00:00:00+00:00,https://24ways.org/2015/how-tabs-should-work/,code
60,What’s Ahead for Your Data in 2016?,"Who owns your data? Who decides what can you do with it? Where can you store it? What guarantee do you have over your data’s privacy? Where can you publish your work? Can you adapt software to accommodate your disability? Is your tiny agency subject to corporate regulation? Does another country have rights over your intellectual property?
If you aren’t the kind of person who is interested in international politics, I hate to break it to you: in 2016 the legal foundations which underpin our work on the web are being revisited in not one but three major international political agreements, and every single one of those questions is up for grabs. These agreements – the draft EU Data Protection Regulation (EUDPR), the Trans-Pacific Partnership (TPP), and the draft Transatlantic Trade and Investment Partnership (TTIP) – stand poised to have a major impact on your data, your workflows, and your digital rights. While some proposed changes could protect the open web for the future, other provisions would set the internet back several decades.
In this article we will review the issues you need to be aware of as a digital professional. While each of these agreements covers dozens of topics ranging from climate change to food safety, we will focus solely on the aspects which pertain to the work we do on the web.
The Trans-Pacific Partnership
The Trans-Pacific Partnership (TPP) is a free trade agreement between the US, Japan, Malaysia, Vietnam, Singapore, Brunei, Australia, New Zealand, Canada, Mexico, Chile and Peru – a bloc comprising 40% of the world’s economy. The agreement is expected to be signed by all parties, and thereby to come into effect, in 2016. This agreement is ostensibly about the bloc and its members working together for their common interests. However, the latest draft text of the TPP, which was formulated entirely in secret, has only been made publicly available on a Medium blog published by the U.S. Trade Representative which features a patriotic banner at the top proclaiming “TPP: Made in America.” The message sent about who holds the balance of power in this agreement, and whose interests it will benefit, is clear.
By far the most controversial area of the TPP has centred around the provisions on intellectual property. These include copyright terms of up to 120 years, mandatory takedowns of allegedly infringing content in response to just one complaint regardless of that complaint’s validity, heavy and disproportionate penalties for alleged violations, and – most frightening of all – government seizures of equipment allegedly used for copyright violations. All of these provisions have been raised without regard for the fact that a trade agreement is not the appropriate venue to negotiate intellectual property law.
Other draft TPP provisions would restrict the digital rights of people with disabilities by banning the workarounds they use every day. These include no exemptions for the adaptations of copywritten works for use in accessible technology (such as text-to-speech in ebook readers), a ban on circumventing DRM or digital locks in order to convert a file to an accessible format, and requiring the takedown of adapted works, such as a video with added subtitles, even if that adaptation would normally have fallen under the definition of fair use.
The e-commerce provisions would prohibit data localisation, the practice of requiring data to be physically stored on servers within a country’s borders. Data localisation is growing in popularity following the Snowden revelations, and some of your own personal data may have been recently “localised” in response to the Safe Harbor verdict. Prohibiting data localisation through the TPP would address the symptom but not the cause.
The Electronic Frontier Foundation has published an excellent summary of the digital rights issues raised by the agreement along with suggested actions American readers can take to speak out.
Transatlantic Trade and Investment Partnership
TTIP stands for the Transatlantic Trade and Investment Partnership, a draft free trade agreement between the United States and the EU. The plan has been hugely controversial and divisive, and the internet and digital provisions of the draft form just a small part of that contention.
The most striking digital provision of TTIP is an attempt to circumvent and override European data protection law. As EDRI, a European digital rights organisation, noted:

“the US proposal would authorise the transfer of EU citizens’ personal data to any country, trumping the EU data protection framework, which ensures that this data can only be transferred in clearly defined circumstances. For years, the US has been trying to bypass the default requirement for storage of personal data in the EU. It is therefore not surprising to see such a proposal being {introduced} in the context of the trade negotiations.”

This draft provision was written before the Safe Harbor data protection agreement between the EU and US was invalidated by the Court of Justice of the European Union. In other words, there is no longer any protective agreement in place, and our data is as vulnerable as this political situation. However, data protection is a matter of its own law, the acting Data Protection Directive and the draft EU Data Protection Reform. A trade agreement, be it the TTIP or the TPP, is not the appropriate place to revamp a law on data protection.
Other digital law issues raised by TTIP include the possibility of renegotiating standards on encryption (which in practice means lowering them) and renegotiating intellectual property rights such as copyright. The spectre of net neutrality has even put in an appearance, with an attempt to introduce rules on access to the internet itself being introduced as provisions.
TTIP is still under discussion, and this month the EU trade representative said that “we agreed to further intensify our work during 2016 to help negotiations move forward rapidly.” This has been cleverly worded: this means the agreement has little chance of being passed or coming into effect in 2016, which buys civil society more precious time to speak out.
The EU Data Protection Regulation
On 15 December 2015 the European Commission announced their agreement on the text of the draft General Data Protection Regulation. This law will replace its predecessor, the EU Data Protection Regulation of 1995, which has done a remarkable job of protecting data privacy across the continent throughout two decades of constant internet evolution.
The goal of the reform process has been to return power over data, and its uses, to citizens. Users will have more control over what data is captured about them, how it is used, how it is retained, and how it can be deleted. Businesses and digital professionals, in turn, will have to restructure their relationships with client and customer data. Compliance obligations will increase, and difficult choices will have to be made. However, this time should be seen as an opportunity to rethink our relationship with data. After Snowden, Schrems, and Safe Harbor, it is clear that we cannot go back to the way things were before. In an era of where every one of our heartbeats is recorded on a wearable device and uploaded to a surveilled data centre in another country, the need for reform has never been more acute.
While texts of the draft GDPR are available, there is not enough mulled wine in the world that will help you get through them. Instead, the law firm Fieldfisher Waterhouse has produced this helpful infographic which will give you a good idea of the changes we can expect to see (view full size):

The most surprising outcome announced on 15 December was the new regulation’s teeth. Under the new law, companies that fail to heed the updated data protection rules will face fines of up to 4% of their global turnover. Additionally, the law expands the liability for data protection to both the controller (the company hosting the data) and the data processor (the company using the data). The new law will also introduce a one-stop shop for resolving concerns over data misuse. Companies will no longer be able to headquarter their European operations in countries which are perceived to have relatively light-touch data protection enforcement (that means you, Ireland) as a means of automatically rejecting any complaints filed by citizens outside that country.
For digital professionals, the most immediate concern is analytics. In fact, I am going to make a prediction: in 2016 we will begin to see the same misguided war on analytics that we saw on cookies. By increasing the legal liabilities for both data processors and controllers – in other words, the company providing the analytics as well as the site administrator studying them – the new regulation risks creating disproportionate burdens as well as the same “guilt by association” risks we saw in 2012. There have already been statements made by some within the privacy community that analytics are tracking, and tracking is surveillance, therefore analytics are evil. Yet “just don’t use analytics,” as was suggested by one advocate, is simply not an option. European regulators should consult with the web community to gain a clear understanding of why analytics are vital to everyday site administrators, and must find a happy medium that protects users’ data without criminalising every website by default. No one wants a repeat of the crisis of consent, as well as the scaremongering, caused by the cookie law.
Assuming the text is adopted in 2016, the new EU Data Protection Regulation would not come into effect until 2018. We have a considerable challenge ahead, but we also have plenty of time to get it right.",2015,Heather Burns,heatherburns,2015-12-21T00:00:00+00:00,https://24ways.org/2015/whats-ahead-for-your-data-in-2016/,business
50,Make a Comic,"For something slightly different over Christmas, why not step away from your computer and make a comic? 
Definitely not the author working on a comic in the studio, with the desk displaying some of the things you need to make a comic on paper.
Why make a comic?
First of all, it’s truly fun and it’s not that difficult. If you’re a designer, you can use skills you already have, so why not take some time to indulge your aesthetic whims and make something for yourself, rather than for a client or your company. And you can use a computer – or not.
If you’re an interaction designer, it’s likely you’ve already made a storyboard or flow, or designed some characters for personas. This is a wee jump away from that, to the realm of storytelling and navigating human emotions through characters who may or may not be human. Similar medium and skills, different content. 
It’s not a client deliverable but something that stands by itself, and you’ve nobody’s criteria to meet except those that exist in your imagination! 
Thanks to your brain and the alchemy of comics, you can put nearly anything in a sequence and your brain will find a way to make sense of it. Scott McCloud wrote about the non sequitur in comics: 

“There is a kind of alchemy at work in the space between panels which can help us find meaning or resonance in even the most jarring of combinations.” 

Here’s an example of a non sequitur from Scott McCloud’s Understanding Comics – the images bear no relation to one another, but since they’re in a sequence our brains do their best to understand it: 

Once you know this it takes the pressure off somewhat. It’s a fun thing to keep in mind and experiment with in your comics! 
Materials needed

A4 copy/printing paper 
HB pencil for light drawing
Dip pen and waterproof Indian ink 
Bristol board (or any good quality card with a smooth, durable surface) 

Step 1: Get ideas
You’d be surprised where you can take a small grain of an idea and develop it into an interesting comic. Think about a funny conversation you had, or any irrational fears, habits, dreams or anything else. Just start writing and drawing. Having ideas is hard, I know, but you will get some ideas when you start working. 
One way to keep track of ideas is to keep a sketch diary, capturing funny conversations and other events you could use in comics later. 
You might want to just sketch out the whole comic very roughly if that helps. I tend to sketch the story first, but it usually changes drastically during step 2.
Step 2: Edit your story using thumbnails
How thumbnailing works.
Why use thumbnails? You can move them around or get rid of them! 
Drawings are harder and much slower to edit than words, so you need to draw something very quick and very rough. You don’t have to care about drawing quality at this point. 
You might already have a drafted comic from the previous step; now you can split each panel up into a thumbnail like the image above. 
Get an A4 sheet of printing paper and tear it up into squares. A thumbnail equals a comic panel. Start drawing one panel per thumbnail. This way you can move scenes and parts of the story around as you work on the pacing. It’s an extremely useful tip if you want to expand a moment in time or draw out a dialogue, or if you want to just completely cut scenes. 
Step 3: Plan a layout
So you’ve got the story more or less down: you now need to know how they’ll look on the page. Sketch a layout and arrange the thumbnails into the layout.
The simplest way to do this is to divide an A4 page into equal panels — say, nine. But if you want, you can be more creative than that. The Gigantic Beard That Was Evil by Stephen Collins is an excellent example of the scope for using page layout creatively. You can really push the form: play with layout, scale, story and what you think of as a comic.
Step 4: Draw the comic
I recommend drawing on A4 Bristol board paper since it has a smooth surface, can tolerate a lot of rubbing out and holds ink well. You can get it from any art shop. 
Using your thumbnails for reference, draw the comic lightly using an HB pencil. Don’t make the line so heavy that it can’t be erased (since you’ll ink over the lines later).
Step 5: Ink the comic
Image before colour was added.
You’ve drawn your story. Well done!
Now for the fun part. I recommend using a dip pen and some waterproof ink. Why waterproof? If you want, you can add an ink wash later, or even paint it. 
If you don’t have a dip pen, you could also use any quality pen. Carefully go over your pencilled lines with the pen, working from top left to right and down, to avoid smudging it. It’s unfortunately easy to smudge the ink from the dip pen, so I recommend practising first. 
You’ve made a comic! 
Step 6: Adding colour
Comics traditionally had a limited colour palette before computers (here’s an in-depth explanation if you’re curious). You can actually do a huge amount with a restricted colour palette. Ellice Weaver’s comics show how very nicely how you can paint your work using a restricted palette. So for the next step, resist the temptation to add ALL THE COLOURS and consider using a limited palette. 
Once the ink is completely dry, erase the pencilled lines and you’ll be left with a beautiful inked black and white drawing. 
You could use a computer for this part. You could also photocopy it and paint straight on the copy. If you’re feeling really brave, you could paint straight on the original. But I’d suggest not doing this if it’s your first try at painting! 
What follows is an extremely basic guide for painting using Photoshop, but there are hundreds of brilliant articles out there and different techniques for digital painting. 
How to paint your comic using Photoshop

Scan the drawing and open it in Photoshop. You can adjust the levels (Image → Adjustments → Levels) to make the lines darker and crisper, and the paper invisible. At this stage, you can erase any smudges or mistakes. With a Wacom tablet, you could even completely redraw parts! Computers are just amazing. Keep the line art as its own layer. 
Add a new layer on top of the lines, and set the layer state from normal to multiply. This means you can paint your comic without obscuring your lines. Rename the layer something else, so you can keep track.
Start blocking in colour. And once you’re happy with that, experiment with adding tone and texture.

Christmas comic challenge!
Why not challenge yourself to make a short comic over Christmas? If you make one, share it in the comments. Or show me on Twitter — I’d love to see it.

Credit: Many of these techniques were learned on the Royal Drawing School’s brilliant ‘Drawing the Graphic Novel’ course.",2015,Rebecca Cottrell,rebeccacottrell,2015-12-20T00:00:00+00:00,https://24ways.org/2015/make-a-comic/,design
64,Being Responsive to the Small Things,"It’s that time of the year again to trim the tree with decorations. Or maybe a DOM tree?
Any web page is made of HTML elements that lay themselves out in a tree structure. We start at the top and then have multiple branches with branches that branch out from there. 

To decorate our tree, we use CSS to specify which branches should receive the tinsel we wish to adorn upon it. It’s all so lovely.
In years past, this was rather straightforward. But these days, our trees need to be versatile. They need to be responsive!
Responsive web design is pretty wonderful, isn’t it? Based on our viewport, we can decide how elements on the page should change their appearance to accommodate various constraints using media queries.
Clearleft have a delightfully clean and responsive site
Alas, it’s not all sunshine, lollipops, and rainbows. 
With complex layouts, we may have design chunks — let’s call them components — that appear in different contexts. Each context may end up providing its own constraints on the design, both in its default state and in its possibly various responsive states.

Media queries, however, limit us to the context of the entire viewport, not individual containers on the page. For every container our component lives in, we need to specify how to rearrange things in that context. The more complex the system, the more contexts we need to write code for.
@media (min-width: 800px) {
  .features > .component { }
  .sidebar > .component {}
  .grid > .component {}
}
Each new component and each new breakpoint just makes the entire system that much more difficult to maintain. 
@media (min-width: 600px) {
  .features > .component { }
  .grid > .component {}
}

@media (min-width: 800px) {
  .features > .component { }
  .sidebar > .component {}
  .grid > .component {}
}

@media (min-width: 1024px) {
  .features > .component { }
}
Enter container queries
Container queries, also known as element queries, allow you to specify conditional CSS based on the width (or maybe height) of the container that an element lives in. In doing so, you no longer have to consider the entire page and the interplay of all the elements within. 
With container queries, you’ll be able to consider the breakpoints of just the component you’re designing. As a result, you end up specifying less code and the components you develop have fewer dependencies on the things around them. (I guess that makes your components more independent.)
Awesome, right?
There’s only one catch.
Browsers can’t do container queries. There’s not even an official specification for them yet. The Responsive Issues (née Images) Community Group is looking into solving how such a thing would actually work. 
See, container queries are tricky from an implementation perspective. The contents of a container can affect the size of the container. Because of this, you end up with troublesome circular references. 
For example, if the width of the container is under 500px then the width of the child element should be 600px, and if the width of the container is over 500px then the width of the child element should be 400px. 
Can you see the dilemma? When the container is under 500px, the child element resizes to 600px and suddenly the container is 600px. If the container is 600px, then the child element is 400px! And so on, forever. This is bad.
I guess we should all just go home and sulk about how we just got a pile of socks when we really wanted the Millennium Falcon. 
Our saviour this Christmas: JavaScript
The three wise men — Tim Berners-Lee, Håkon Wium Lie, and Brendan Eich — brought us the gifts of HTML, CSS, and JavaScript. 
To date, there are a handful of open source solutions to fill the gap until a browser implementation sees the light of day.

Elementary by Scott Jehl
ElementQuery by Tyson Matanich
EQ.js by Sam Richards
CSS Element Queries from Marcj

Using any of these can sometimes feel like your toy broke within ten minutes of unwrapping it.
Each take their own approach on how to specify the query conditions. For example, Elementary, the smallest of the group, only supports min-width declarations made in a :before selector.
.mod-foo:before {
  content: “300 410 500”;
}
The script loops through all the elements that you specify, reading the content property and then setting an attribute value on the HTML element, allowing you to use CSS to style that condition. 
.mod-foo[data-minwidth~=""300""] {
  background: blue;
}
To get the script to run, you’ll need to set up event handlers for when the page loads and for when it resizes. 
window.addEventListener( ""load"", window.elementary, false );
window.addEventListener( ""resize"", window.elementary, false );
This works okay for static sites but breaks down on pages where elements can expand or contract, or where new content is dynamically inserted.
In the case of EQ.js, the implementation requires the creation of the breakpoints in the HTML. That means that you have implementation details in HTML, JavaScript, and CSS. (Although, with the JavaScript, once it’s in the build system, it shouldn’t ever be much of a concern unless you’re tracking down a bug.)
Another problem you may run into is the use of content delivery networks (CDNs) or cross-origin security issues. The ElementQuery and CSS Element Queries libraries need to be able to read the CSS file. If you are unable to set up proper cross-origin resource sharing (CORS) headers, these libraries won’t help.
At Shopify, for example, we had all of these problems. The admin that store owners use is very dynamic and the CSS and JavaScript were being loaded from a CDN that prevented the JavaScript from reading the CSS. 
To go responsive, the team built their own solution — one similar to the other scripts above, in that it loops through elements and adds or removes classes (instead of data attributes) based on minimum or maximum width.
The caveat to this particular approach is that the declaration of breakpoints had to be done in JavaScript. 
  elements = [
    { ‘module’: “.carousel”, “className”:’alpha’, minWidth: 768, maxWidth: 1024 },
    { ‘module’: “.button”, “className”:’beta’, minWidth: 768, maxWidth: 1024 } ,
    { ‘module’: “.grid”, “className”:’cappa’, minWidth: 768, maxWidth: 1024 }
  ]
With that done, the script then had to be set to run during various events such as inserting new content via Ajax calls. This sometimes reveals itself in flashes of unstyled breakpoints (FOUB). An unfortunate side effect but one largely imperceptible.
Using this approach, however, allowed the Shopify team to make the admin responsive really quickly. Each member of the team was able to tackle the responsive story for a particular component without much concern for how all the other components would react. 

Each element responds to its own breakpoint that would amount to dozens of breakpoints using traditional breakpoints. This approach allows for a truly fluid and adaptive interface for all screens.
Christmas is over
I wish I were the bearer of greater tidings and cheer. It’s not all bad, though. We may one day see browsers implement container queries natively. At which point, we shall all rejoice!",2015,Jonathan Snook,jonathansnook,2015-12-19T00:00:00+00:00,https://24ways.org/2015/being-responsive-to-the-small-things/,code
57,Cooking Up Effective Technical Writing,"Merry Christmas! May your preparations for this festive season of gluttony be shaping up beautifully. By the time you read this I hope you will have ordered your turkey, eaten twice your weight in Roses/Quality Street (let’s not get into that argument), and your Christmas cake has been baked and is now quietly absorbing regular doses of alcohol.
Some of you may be reading this and scoffing Of course! I’ve also made three batches of mince pies, a seasonal chutney and enough gingerbread men to feed the whole street! while others may be laughing Bake? Oh no, I can’t cook to save my life.
For beginners, recipes are the step-by-step instructions that hand-hold us through the cooking process, but even as a seasoned expert you’re likely to refer to a recipe at some point. Recipes tell us what we need, what to do with it, in what order, and what the outcome will be. It’s the documentation behind our ideas, and allows us to take the blueprint for a tasty morsel and to share it with others so they can recreate it. In fact, this is a little like the open source documentation and tutorials that we put out there, similarly aiming to guide other developers through our creations.
The ‘just’ification of documentation
Lately it feels like we’re starting to consider the importance of our words, and the impact they can have on others. Brad Frost warned us of the dangers of “Just” when it comes to offering up solutions to queries:

“Just use this software/platform/toolkit/methodology…”
“Just” makes me feel like an idiot. “Just” presumes I come from a specific background, studied certain courses in university, am fluent in certain technologies, and have read all the right books, articles, and resources. “Just” is a dangerous word.
“Just” by Brad Frost

I can really empathise with these sentiments. My relationship with code started out as many good web tales do, with good old HTML, CSS and JavaScript. University years involved some time with Perl, PHP, Java and C. In my first job I worked primarily with ColdFusion, a bit of ActionScript, some classic  ASP and pinch of Java. I’d do a bit of PHP outside work every now and again. .NET came in, but we never really got on, and eventually I started learning some Ruby, Python and Node. It was a broad set of learnings, and I enjoyed the similarities and differences that came with new languages. I don’t develop day in, day out any more, and my interests and work have evolved over the years, away from full-time development and more into architecture and strategy. But I still make things, and I still enjoy learning.
I have often found myself bemoaning the lack of tutorials or courses that cater for the middle level – someone who may be learning a new language, but who has enough programming experience under their belt to not need to revise the concepts of how loops or objects work, and is perfectly adept at googling the syntax for getting a substring. I don’t want snippets out of context; I want an understanding of architectural principles, of the strengths and weaknesses, of the type of applications that work well with the language.
I’m caught in the place between snoozing off when ‘Using the Instagram API with Ruby’ hand-holds me through what REST is, and feeling like I’m stupid and need to go back to dev school when I can’t get my environment and dependencies set up, let alone work out how I’m meant to get any code to run.
It’s seems I’m not alone with this – Erin McKean seems to have been here too:

“Some tutorials (especially coding tutorials) like to begin things in media res. Great for a sense of dramatic action, bad for getting to “Step 1” without tears. It can be really discouraging to fire up a fresh terminal window only to be confronted by error message after error message because there were obligatory steps 0.1.0 through 0.9.9 that you didn’t even know about.”
“Tips for Learning What You Don’t Know You Don’t Know” by Erin McKean

I’m sure you’ve been here too. Many tutorials suffer badly from the fabled ‘how to draw an owl’-itis.

It’s the kind of feeling you can easily get when sifting through recipes as well as with code. Far from being the simple instructions that let us just follow along, they too can be a minefield. Fall in too low and you may be skipping over an explanation of what simmering is, or set your sights too high and you may get stuck at the point where you’re trying to sous vide a steak using your bathtub and a Ziploc bag.
Don’t be a turkey, use your loaf!
My mum is a great cook in my eyes (aren’t all mums?). I love her handcrafted collection of gathered recipes from over the years, including the one below, which is a great example of how something may make complete sense to the writer, but could be impermeable to a reader.

Depending on your level of baking knowledge, you may ask: What’s SR flour? What’s a tsp? Should I use salted or unsalted butter? Do I use sticks of cinnamon or ground? Why is chopped chocolate better? How do I cream things? How big should the balls be? How well is “well spaced”? How much leeway do I have for “(ish!!)”? Does the “20” on the other cookie note mean I’ll end up with twenty? At any point, making a wrong call could lead to rubbish cookies, and lead to someone heading down the path of an I can’t cook mentality.
You may be able to cook (or follow recipes), but you may not understand the local terms for ingredients, may not be able to acquire something and need to know what kind of substitutes you can use, or may need to actually do some prep before you jump into the main bit.
However, if we look at good examples of recipes, I think there’s a lot we can apply when it comes to technical writing on the web. I’ve written before about the benefit of breaking documentation into small, reusable parts, and this will help us, but we can also take it a bit further. Here are my five top tips for better technical writing.
1. Structure and standardise your information
Think of the structure of a recipe. We very often have some common elements and they usually follow roughly the same format. We have standards and conventions that allow us to understand very quickly what a recipe is and how it should be used. 

Great recipes help their chefs know what they need to get ready in advance, both in terms of buying ingredients and putting together their kit. They then talk through the process, using appropriate language, and without making assumptions that the person can fill in any gaps for themselves; they explain why things are done the way they are. The best recipes may also suggest how you can take what you’ve done and put your own spin on it. For instance, a good recipe for the simple act of boiling an egg will explain cooking time in relation to your preference for yolk gooiness. There are also different flavour combinations to try, accompaniments, or presentation suggestions. 
By breaking down your technical writing into similar sections, you can help your audience understand the elements they’ll be working with, what they need to do once they have these, and how they can move on from your self-contained illustration.
Title
      
        Ensure your title is suitably descriptive and representative of the result. Getting Started with Python perhaps isn’t as helpful as Learn Python: General Syntax and Basics.
      
    Result
      
        Many recipes include a couple of lines as an overview of what you’ll end up with, and many include a photo of the finished dish. With our technical writing we can do the same:
        In this tutorial we’re going to learn how to set up our development environment, and we’ll then undertake some exercises to explore the general syntax, finishing by building a mini calculator.
      
    Ingredients
      
        What are the components we’ll be working with, whether in terms of versions, environment, languages or the software packages and libraries you’ll need along the way? Listing these up front gives the reader a great summary of the things they’ll be using, and any gotchas.
        Being able to provide a small amount of supporting information will also help less experienced users. Ideally, explain briefly what things are and why we’re using it.
      
    Prep
      
        As we heard from Erin above, not fully understanding the prep needed can be a huge source of frustration. Attempting to run a code snippet without context will often lead to failure when the prerequisites and process aren’t clear. Be sure to include information around any environment set-up, installation or config you’ll need to have done before you start.
Stu Robson’s Simple Sass documentation aims to do this before getting into specifics, although ideally this would also include setting up Sass itself.
      
    Instructions
      
The body of the tutorial itself is the whole point of our writing. The next four tips will hopefully make your tutorial much more successful.
      
    Variations
      
        Like our ingredients section, as important as explaining why we’re using something in this context is, it’s also great to explain alternatives that could be used instead, and the impact of doing so.
        Perhaps go a step further, explaining ways that people can change what you have done in your tutorial/readme for use in different situations, or to provide further reading around next steps. What happens if they want to change your static array of demo data to use JSON, for instance? By giving some thought to follow-up questions, you can better support your readers.
        While not in a separate section, the source code for GreenSock’s GSAP JS basics explains:
        We’ll use a window.onload for simplicity, but typically it is best to use either jQuery’s $(document).ready() or $(window).load() or cross-browser event listeners so that you’re not limited to one.
        Keep in mind to both:
        Explain what variations are possible.
          Explain why certain options may be more desirable than others in different situations.
        
    
2. Small, reusable components
Reusable components are for life, not just for Christmas, and they’re certainly not just for development. If you start to apply the structure above to your writing, you’re probably going to keep coming across the same elements: Do I really have to explain how to install Sass and Node.js again, Sally? The danger with more clarity is that our writing becomes bloated and overly convoluted for advanced readers, those who don’t need to be told how to beat an egg for the hundredth time. 
Instead, by making our writing reusable and modular, and by creating smaller, central resources, we can provide context and extra detail where needed without diluting our core message. These could be references we create, or those already created well by others.

This recipe for katsudon makes use of this concept. Rather than explaining how to make tonkatsu or dashi stock, these each have their own page. Once familiar, more advanced readers will likely skip over the instructions for the component parts.

3. Provide context to aid accessibility
Here I’m talking about accessibility in the broadest sense. Small, isolated snippets can be frustrating to those who don’t fully understand the wider context of how our examples work.
Showing an exciting standalone JavaScript function is great, but giving someone the full picture of how and when this is called, and how it should be included in relation to other HTML and CSS is even better. Giving your readers the ability to view a big picture version, and ideally the ability to download a full version of the source, will help to reduce some of the frustrations of trying to get your component to work in their set-up. 
4. Be your own tech editor
A good editor can be invaluable to your work, and wherever possible I’d recommend that you try to get a neutral party to read over your writing. This may not always be possible, though, and you may need to rely on yourself to cast a critical eye over your work.
There are many tips out there around general editing, including printing out your work onto paper, or changing the font size: both will force your eyes to review it in a new light. Beyond this, I’d like to encourage you to think about the following:

Explain what things are. For example, instead of referencing Grunt, in the first instance perhaps reference “Grunt (a JavaScript task runner that minimises repetitive activities through automation).”
Explain how you get things, even if this is a link to official installers and documentation. Don’t leave your readers having to search.
Why are you using this approach/technology over other options?
What happens if I use something else? What depends on this?
Avoid exclusionary lingo or acronyms.

Airbnb’s JavaScript Style Guide includes useful pointers around their reasoning:

Use computed property names when creating objects with dynamic property names.
Why? They allow you to define all the properties of an object in one place.

The language we use often makes assumptions, as we saw with “just”. An article titled “ES6 for Beginners” is hugely ambiguous: is this truly for beginner coders, or actually for people who have a good pre-existing understanding of JavaScript but are new to these features? Review your writing with different types of readers in mind. How might you confuse or mislead them? How can you better answer their questions?
This doesn’t necessarily mean supporting everyone – your audience may need to have advanced skills – but even if you’re providing low-level, deep-dive, reference material, trying not to make assumptions or take shortcuts will hopefully lead to better, clearer writing.
5. A picture is worth a thousand words…
…or even better: use a thousand pictures, stitched together into a quick video or animated GIF. People learn in different ways. Just as recipes often provide visual references or a video to work along with, providing your technical information with alternative demonstrations can really help get your point across. Your audience will be able to see exactly what you’re doing, what they should expect as interaction responses, and what the process looks like at different points.
There are many, many options for recording your screen, including QuickTime Player on Mac OS X (File → New Screen Recording), GifGrabber, or Giffing Tool on Windows.
Paul Swain, a UX designer, uses GIFs to provide additional context within his documentation, improving communication:

“My colleagues (from across the organisation) love animated GIFs. Any time an interaction is referenced, it’s accompanied by a GIF and a shared understanding of what’s being designed. The humble GIF is worth so much more than a thousand words; and it’s great for cats.”
Paul Swain


Next time you’re cooking up some instructions for readers, think back to what we can learn from recipes to help make your writing as accessible as possible. Use structure, provide reusable bitesize morsels, give some context, edit wisely, and don’t scrimp on the GIFs. And above all, have a great Christmas!",2015,Sally Jenkinson,sallyjenkinson,2015-12-18T00:00:00+00:00,https://24ways.org/2015/cooking-up-effective-technical-writing/,content
65,The Accessibility Mindset,"Accessibility is often characterized as additional work, hard to learn and only affecting a small number of people. Those myths have no logical foundation and often stem from outdated information or misconceptions.
Indeed, it is an additional skill set to acquire, quite like learning new JavaScript frameworks, CSS layout techniques or new HTML elements. But it isn’t particularly harder to learn than those other skills.
A World Health Organization (WHO) report on disabilities states that,

[i]ncluding children, over a billion people (or about 15% of the world’s population) were estimated to be living with disability.

Being disabled is not as unusual as one might think. Due to chronic health conditions and older people having a higher risk of disability, we are also currently paving the cowpath to an internet that we can still use in the future.
Accessibility has a very close relationship with usability, and advancements in accessibility often yield improvements in the usability of a website. Websites are also more adaptable to users’ needs when they are built in an accessible fashion.
Beyond the bare minimum
In the time of table layouts, web developers could create code that passed validation rules but didn’t adhere to the underlying semantic HTML model. We later developed best practices, like using lists for navigation, and with HTML5 we started to wrap those lists in nav elements. Working with accessibility standards is similar. The Web Content Accessibility Guidelines (WCAG) 2.0 can inform your decision to make websites accessible and can be used to test that you met the success criteria. What it can’t do is measure how well you met them. 
W3C developed a long list of techniques that can be used to make your website accessible, but you might find yourself in a situation where you need to adapt those techniques to be the most usable solution for your particular problem.
The checkbox below is implemented in an accessible way: The input element has an id and the label associated with the checkbox refers to the input using the for attribute. The hover area is shown with a yellow background and a black dotted border:
Open video
    
The label is clickable and the checkbox has an accessible description. Job done, right? Not really. Take a look at the space between the label and the checkbox:
Open video
    
The gutter is created using a right margin which pushes the label to the right. Users would certainly expect this space to be clickable as well. The simple solution is to wrap the label around the checkbox and the text:
Open video
    
You can also set the label to display:block; to further increase the clickable area:
Open video
    
And while we’re at it, users might expect the whole box to be clickable anyway. Let’s apply the CSS that was on a wrapping div element to the label directly:
Open video
    
The result enhances the usability of your form element tremendously for people with lower dexterity, using a voice mouse, or using touch interfaces. And we only used basic HTML and CSS techniques; no JavaScript was added and not one extra line of CSS.
<form action=""#"">  
    <label for=""uniquecheckboxid"">
      <input type=""checkbox"" name=""checkbox"" id=""uniquecheckboxid"" />
      Checkbox 4
    </label>
</form>  
Button Example
The button below looks like a typical edit button: a pencil icon on a real button element. But if you are using a screen reader or a braille keyboard, the button is just read as “button” without any indication of what this button is for.
Open video
    A screen reader announcing a button. Contains audio.
The code snippet shows why the button is not properly announced:
<button>
  <span class=""icon icon-pencil""></span>
</button>
An icon font is used to display the icon and no text alternative is given. A possible solution to this problem is to use the title or aria-label attributes, which solves the alternative text use case for screen reader users:
Open video
    A screen reader announcing a button with a title.
However, screen readers are not the only way people with and without disabilities interact with websites. For example, users can reset or change font families and sizes at will. This helps many users make websites easier to read, including people with dyslexia. Your icon font might be replaced by a font that doesn’t include the glyphs that are icons. Additionally, the icon font may not load for users on slow connections, like on mobile phones inside trains, or because users decided to block external fonts altogether. The following screenshots show the mobile GitHub view with and without external fonts:
The mobile GitHub view with and without external fonts.
Even if the title/aria-label approach was used, the lack of visual labels is a barrier for most people under those circumstances. One way to tackle this is using the old-fashioned img element with an appropriate alt attribute, but surprisingly not every browser displays the alternative text visually when the image doesn’t load.
<button>
  <img src=""icon-pencil.svg"" alt=""Edit"">
</button>
Providing always visible text is an alternative that can work well if you have the space. It also helps users understand the meaning of the icons.
<button>
  <span class=""icon icon-pencil""></span> Edit
</button>
This also reads just fine in screen readers:
Open video
    A screen reader announcing the revised button.
Clever usability enhancements don’t stop at a technical implementation level. Take the BBC iPlayer pages as an example: when a user navigates the “captioned videos” or “audio description” categories and clicks on one of the videos, captions or audio descriptions are automatically switched on. Small things like this enhance the usability and don’t need a lot of engineering resources. It is more about connecting the usability dots for people with disabilities. Read more about the BBC iPlayer accessibility case study.
More information
W3C has created several documents that make it easier to get the gist of what web accessibility is and how it can benefit everyone. You can find out “How People with Disabilities Use the Web”, there are “Tips for Getting Started” for developers, designers and content writers. And for the more seasoned developer there is a set of tutorials on web accessibility, including information on crafting accessible forms and how to use images in an accessible way.
Conclusion
You can only produce a web project with long-lasting accessibility if accessibility is not an afterthought. Your organization, your division, your team need to think about accessibility as something that is the foundation of your website or project. It needs to be at the same level as performance, code quality and design, and it needs the same attention. Users often don’t notice when those fundamental aspects of good website design and development are done right. But they’ll always know when they are implemented poorly.
If you take all this into consideration, you can create accessibility solutions based on the available data and bring accessibility to people who didn’t know they’d need it:
Open video
    
In this video from the latest Apple keynote, the Apple TV is operated by voice input through a remote. When the user asks “What did she say?” the video jumps back fifteen seconds and captions are switched on for a brief time. All three, the remote, voice input and captions have their roots in assisting people with disabilities. Now they benefit everyone.",2015,Eric Eggert,ericeggert,2015-12-17T00:00:00+00:00,https://24ways.org/2015/the-accessibility-mindset/,code
58,Beyond the Style Guide,"Much like baking a Christmas cake, designing for the web involves creating an experience in layers. Starting with a solid base that provides the core experience (the fruit cake), we can add further layers, each adding refinement (the marzipan) and delight (the icing).
Don’t worry, this isn’t a misplaced cake recipe, but an evaluation of modular design and the role style guides can play in acknowledging these different concerns, be they presentational or programmatic.
The auteur’s style guide
Although trained as a graphic designer, it was only when I encountered the immediacy of the web that I felt truly empowered as a designer. Given a desire to control every aspect of the resulting experience, I slowly adopted the role of an auteur, exploring every part of the web stack: front-end to back-end, and everything in between. A few years ago, I dreaded using the command line. Today, the terminal is a permanent feature in my Dock.
In straddling the realms of graphic design and programming, it’s the point at which they meet that I find most fascinating, with each dicipline valuing the creation of effective systems, be they for communication or code efficiency. Front-end style guides live at this intersection, demonstrating both the modularity of code and the application of visual design.
Painting by numbers
In our rush to build modular systems, design frameworks have grown in popularity. While enabling quick assembly, these come at the cost of originality and creative expression – perhaps one reason why we’re seeing the homogenisation of web design.
In editorial design, layouts should accentuate content and present it in an engaging manner. Yet on the web we see a practice that seeks templated predictability. In ‘Design Machines’ Travis Gertz argued that (emphasis added):

Design systems still feel like a novelty in screen-based design. We nerd out over grid systems and modular scales and obsess over style guides and pattern libraries. We’re pretty good at using them to build repeatable components and site-wide standards, but that’s sort of where it ends. […] But to stop there is to ignore the true purpose and potential of a design system.

Unless we consider how interface patterns fully embrace the design systems they should be built upon, style guides may exacerbate this paint-by-numbers approach, encouraging conformance and suppressing creativity.
Anatomy of a button
Let’s take a look at that most canonical of components, the button, and consider what we might wish to document and demonstrate in a style guide.
The different layers of our button component.
Content
The most variable aspect of any component. Content guidelines will exert the most influence here, dictating things like tone of voice (whether we should we use stiff, formal language like ‘Submit form’, or adopt a more friendly tone, perhaps ‘Send us your message’) and appropriate language. For an internationalised interface, this may also impact word length and text direction or orientation.
Structure
HTML provides a limited vocabulary which we can use to structure content and add meaning. For interactive elements, the choice of element can also affect its behaviour, such as whether a button submits form data or links to another page:
<button type=""submit"">Button text</button>
<a href=""/index.html"">Button text</a>
Note: One of the reasons I prefer to use <button> instead of <input type=“button”>, besides allowing the inclusion of content other than text, is that it has a markup structure similar to links, therefore keeping implementation differences to a minimum.
We should also think about each component within the broader scope of our particular product. For this we can employ a further vocabulary, which can be expressed by adding values to the class attribute. For a newspaper, we might use names like lede, standfirst and headline, while a social media application might see us reach for words like stream, action or avatar.
Presentation
The appearance of a component can never be considered in isolation. Informed by its relationship to other elements, style guides may document different stylistic variations of a component, even if the underlying function remains unchanged: primary and secondary button styles, for example.
Behaviour
A component can exhibit various states: blank, loading, partial, error and ideal, and a style guide should reflect that. Our button component is relatively simple, yet even here we need to consider hover, focused, active and disabled states.
Transcending layers
This overview reinforces Ethan’s note from earlier in this series:

I’ve found that thinking about my design as existing in broad experience tiers – in layers – is one of the best ways of designing for the modern web.

While it’s tempting to describe a component as series of layers, certain aspects will transcend several of these. The accessibility of a component, for example, may influence the choice of language, the legibility of text, colour contrast and which affordances are provided in different states.
Visual design language: documenting the missing piece
Even given this small, self-contained component, we can see several concerns at play, and in reviewing our button it seems we have most things covered. However, a few questions remain unanswered. Why does it have a blue background? Why are the borders 2px thick, with a radius of 4px? Why are we using that font, at that size and with that weight?
These questions can be answered by our visual design language. More than a set of type choices and colour palettes, a design language can dicate common measures, ratios and the resulting grid(s) these influence. Ideally governed by a set of broader design principles, it can also inform an illustration style, the type of photography sourced or commissioned, and the behaviour of any animations.
Whereas a style guide ensures conformity, having it underpinned by an effective design language will allow for flexibility; only by knowing the rules can you know how to break them!
Type pairings in the US Web Design Standards guide.
For a style guide to thoroughly articulate a visual design system, the spectrum of choices it allows for should be acknowledged. A fantastic example of this can be found in the US Web Design Standards. By virtue of being a set of standards designed to apply to a number of different sites, this guide offers a range of type pairings (that take into account performance considerations) and provides primary, secondary and tertiary palette relationships, with shades and tones thereof:
Colour palettes in the US Web Design Standards guide.
A visual language in code form
Properly documenting our design language in a style guide is a good start, yet even better if it can be expressed in code. This is where CSS preprocessors become a powerful ally.
In Sass, methods like mixins and maps can help us represent relationships between values. Variables (and CSS variables) extend the vocabulary provided natively by CSS, meaning we can describe patterns in terms of our own visual language. These tools effectively become an interface to our design system. Furthermore, they help maintain a separation of concerns, with visual presentation remaining where it should be: in our style sheets.
Take this simple example, an article summary on a website counting down the best Christmas movies:
The design for our simple component example.
Our markup is as follows, using appropriate semantic HTML elements and incorporating the vocabulary from our collection of design patterns (expressed using the BEM methodology):
<article class=""summary"">
    <h1 class=""summary__title"">
        <a href=""scrooged.html"">
            <span class=""summary__position"">12</span>
            Scrooged (1988)
        </a>
    </h1>

    <div class=""summary__body"">
        <p>It’s unlikely that Bill Murray could ever have got through his career without playing a version of Scrooge…</p>
    </div>

    <footer class=""summary__meta"">
        <strong>Director:</strong> Richard Donner<br/>
        <strong>Stars:</strong> Bill Murray, Buddy Hackett, Karen Allen
    </footer>
</article>
We can then describe the presentation of this HTML by using Sass maps to define our palettes, mixins to include predefined font metrics, and variables to recall common measurements:
.summary {
    margin-bottom: ($baseline * 4)
}

.summary__title {
    @include font-family(display-serif);
    @include font-size(title);
    color: palette(neutral, dark);
    margin-bottom: ($baseline * 4);
    border-top: $rule-height solid palette(primary, purple);
    padding-top: ($baseline * 2);
}

.summary__position {
    @include font-family(display-sans, 300);
    color: palette(neutral, mid);
}

.summary__body {
    @include font-family(text-serif);
    @include font-size(body);
    margin-bottom: ($baseline * 2);
}

.summary__meta {
    @include font-family(text-sans);
    @include font-size(caption);
}
Of course, this is a simplistic example for the purposes of demonstration. However, such thinking was employed at a much larger scale at the Guardian. Using a set of Sass components, complex patterns could be described using a language familar to everyone on the product team, be they a designer, developer or product owner:
The design of a component on the Guardian website, described in terms of its Sass-powered design system.
Unlocking possibility
Alongside tools like preprocessors, newer CSS layout modules like flexbox and grid layout mean the friction we’ve long been accustomed to when creating layouts on the web is no longer present, and the full separation of presentation from markup is now possible. Now is the perfect time for graphic designers to advocate design systems that these developments empower, and ensure they’re fully represented in both documentation and code. That way, together, we can build systems that allow for greater visual expression. After all, there’s more than one way to bake a Christmas cake.",2015,Paul Lloyd,paulrobertlloyd,2015-12-16T00:00:00+00:00,https://24ways.org/2015/beyond-the-style-guide/,design
68,"Grid, Flexbox, Box Alignment: Our New System for Layout","Three years ago for 24 ways 2012, I wrote an article about a new CSS layout method I was excited about. A specification had emerged, developed by people from the Internet Explorer team, bringing us a proper grid system for the web. In 2015, that Internet Explorer implementation is still the only public implementation of CSS grid layout. However, in 2016 we should be seeing it in a new improved form ready for our use in browsers.
Grid layout has developed hidden behind a flag in Blink, and in nightly builds of WebKit and, latterly, Firefox. By being developed in this way, breaking changes could be safely made to the specification as no one was relying on the experimental implementations in production work.
Another new layout method has emerged over the past few years in a more public and perhaps more painful way. Shipped prefixed in browsers, The flexible box layout module (flexbox) was far too tempting for developers not to use on production sites. Therefore, as changes were made to the specification, we found ourselves with three different flexboxes, and browser implementations that did not match one another in completeness or in the version of specified features they supported. 
Owing to the different ways these modules have come into being, when I present on grid layout it is often the very first time someone has heard of the specification. A question I keep being asked is whether CSS grid layout and flexbox are competing layout systems, as though it might be possible to back the loser in a CSS layout competition. The reality, however, is that these two methods will sit together as one system for doing layout on the web, each method playing to certain strengths and serving particular layout tasks. 
If there is to be a loser in the battle of the layouts, my hope is that it will be the layout frameworks that tie our design to our markup. They have been a necessary placeholder while we waited for a true web layout system, but I believe that in a few years time we’ll be easily able to date a website to circa 2015 by seeing <div class=""row""> or <div class=""col-md-3""> in the markup.
In this article, I’m going to take a look at the common features of our new layout systems, along with a couple of examples which serve to highlight the differences between them.
To see the grid layout examples you will need to enable grid in your browser. The easiest thing to do is to enable the experimental web platform features flag in Chrome. Details of current browser support can be found here. 
Relationship
Items only become flex or grid items if they are a direct child of the element that has display:flex, display:grid or display:inline-grid applied. Those direct children then understand themselves in the context of the complete layout. This makes many things possible. It’s the lack of relationship between elements that makes our existing layout methods difficult to use. If we float two columns, left and right, we have no way to tell the shorter column to extend to the height of the taller one. We have expended a lot of effort trying to figure out the best way to make full-height columns work, using techniques that were never really designed for page layout.
At a very simple level, the relationship between elements means that we can easily achieve full-height columns. In flexbox:
See the Pen Flexbox equal height columns by rachelandrew (@rachelandrew) on CodePen.

And in grid layout (requires a CSS grid-supporting browser):
See the Pen Grid equal height columns by rachelandrew (@rachelandrew) on CodePen.

Alignment
Full-height columns rely on our flex and grid items understanding themselves as part of an overall layout. They also draw on a third new specification: the box alignment module. If vertical centring is a gift you’d like to have under your tree this Christmas, then this is the box you’ll want to unwrap first.
The box alignment module takes the alignment and space distribution properties from flexbox and applies them to other layout methods. That includes grid layout, but also other layout methods. Once implemented in browsers, this specification will give us true vertical centring of all the things.
Our examples above achieved full-height columns because the default value of align-items is stretch. The value ensured our columns stretched to the height of the tallest. If we want to use our new vertical centring abilities on all items, we would set align-items:center on the container. To align one flex or grid item, apply the align-self property.
The examples below demonstrate these alignment properties in both grid layout and flexbox. The portrait image of Widget the cat is aligned with the default stretch. The other three images are aligned using different values of align-self.
Take a look at an example in flexbox:
See the Pen Flexbox alignment by rachelandrew (@rachelandrew) on CodePen.

And also in grid layout (requires a CSS grid-supporting browser):
See the Pen Grid alignment by rachelandrew (@rachelandrew) on CodePen.

The alignment properties used with CSS grid layout.
Fluid grids
A cornerstone of responsive design is the concept of fluid grids.

“[…]every aspect of the grid—and the elements laid upon it—can be expressed as a proportion relative to its container.”
—Ethan Marcotte, “Fluid Grids”

The method outlined by Marcotte is to divide the target width by the context, then use that value as a percentage value for the width property on our element.
h1 {
  margin-left: 14.575%; /* 144px / 988px = 0.14575 */
  width: 70.85%; /* 700px / 988px = 0.7085 */
}
In more recent years, we’ve been able to use calc() to simplify this (at least, for those of us able to drop support for Internet Explorer 8). However, flexbox and grid layout make fluid grids simple.
The most basic of flexbox demos shows this fluidity in action. The justify-content property – another property defined in the box alignment module – can be used to create an equal amount of space between or around items. As the available width increases, more space is assigned in proportion.
In this demo, the list items are flex items due to display:flex being added to the ul. I have given them a maximum width of 250 pixels. Any remaining space is distributed equally between the items as the justify-content property has a value of space-between.
See the Pen Flexbox: justify-content by rachelandrew (@rachelandrew) on CodePen.

For true fluid grid-like behaviour, your new flexible friends are flex-grow and flex-shrink. These properties give us the ability to assign space in proportion.
The flexbox flex property is a shorthand for:

flex-grow
flex-shrink
flex-basis

The flex-basis property sets the default width for an item. If flex-grow is set to 0, then the item will not grow larger than the flex-basis value; if flex-shrink is 0, the item will not shrink smaller than the flex-basis value.

flex: 1 1 200px: a flexible box that can grow and shrink from a 200px basis.
flex: 0 0 200px: a box that will be 200px and cannot grow or shrink.
flex: 1 0 200px: a box that can grow bigger than 200px, but not shrink smaller.

In this example, I have a set of boxes that can all grow and shrink equally from a 100 pixel basis.
See the Pen Flexbox: flex-grow by rachelandrew (@rachelandrew) on CodePen.

What I would like to happen is for the first element, containing a portrait image, to take up less width than the landscape images, thus keeping it more in proportion. I can do this by changing the flex-grow value. By giving all the items a value of 1, they all gain an equal amount of the available space after the 100 pixel basis has been worked out.
If I give them all a value of 3 and the first box a value of 1, the other boxes will be assigned three parts of the available space while box 1 is assigned only one part. You can see what happens in this demo:
See the Pen Flexbox: flex-grow by rachelandrew (@rachelandrew) on CodePen.

Once you understand flex-grow, you should easily be able to grasp how the new fraction unit (fr, defined in the CSS grid layout specification) works. Like flex-grow, this unit allows us to assign available space in proportion. In this case, we assign the space when defining our track sizes.
In this demo (which requires a CSS grid-supporting browser), I create a four-column grid using the fraction unit to define my track sizes. The first track is 1fr in width, and the others 2fr.
grid-template-columns: 1fr 2fr 2fr 2fr;
See the Pen Grid fraction units by rachelandrew (@rachelandrew) on CodePen.

The four-track grid.
Separation of concerns
My younger self petitioned my peers to stop using tables for layout and to move to CSS. One of the rallying cries of that movement was the concept of separating our source and content from how they were displayed. It was something of a failed promise given the tools we had available: the display leaked into the markup with the need for redundant elements to cope with browser bugs, or visual techniques that just could not be achieved without supporting markup.
Browsers have improved, but even now we can find ourselves compromising the ideal document structure so we can get the layout we want at various breakpoints. In some ways, the situation has returned to tables-for-layout days. Many of the current grid frameworks rely on describing our layout directly in the markup. We add divs for rows, and classes to describe the number of desired columns. We nest these constructions of divs inside one another.
Here is a snippet from the Bootstrap grid examples – two columns with two nested columns:
<div class=""row"">
  <div class=""col-md-8"">
    .col-md-8
    <div class=""row"">
      <div class=""col-md-6"">
        .col-md-6
      </div>
      <div class=""col-md-6"">
        .col-md-6
      </div>
    </div>
  </div>
  <div class=""col-md-4"">
    .col-md-4
  </div>
</div>
Not a million miles away from something I might have written in 1999.
<table>
  <tr>
    <td class=""col-md-8"">
      .col-md-8
      <table>
        <tr>
          <td class=""col-md-6"">
            .col-md-6
          </td>
          <td class=""col-md-6"">
            .col-md-6
          </td>
        </tr>
      </table>
    </td>
    <td class=""col-md-4"">
      .col-md-4
    </td>
  </tr>
</table>
Grid and flexbox layouts do not need to be described in markup. The layout description happens entirely in the CSS, meaning that elements can be moved around from within the presentation layer.
Flexbox gives us the ability to reverse the flow of elements, but also to set the order of elements with the order property. This is demonstrated here, where Widget the cat is in position 1 in the source, but I have used the order property to display him after the things that are currently unimpressive to him.
See the Pen Flexbox: order by rachelandrew (@rachelandrew) on CodePen.

Grid layout takes this a step further. Where flexbox lets us set the order of items in a single dimension, grid layout gives us the ability to position things in two dimensions: both rows and columns. Defined in the CSS, this positioning can be changed at any breakpoint without needing additional markup. Compare the source order with the display order in this example (requires a CSS grid-supporting browser):
See the Pen Grid positioning in two dimensions by rachelandrew (@rachelandrew) on CodePen.

Laying out our items in two dimensions using grid layout.
As these demos show, a straightforward way to decide if you should use grid layout or flexbox is whether you want to position items in one dimension or two. If two, you want grid layout.
A note on accessibility and reordering
The issues arising from this powerful ability to change the way items are ordered visually from how they appear in the source have been the subject of much discussion. The current flexbox editor’s draft states

“Authors must use order only for visual, not logical, reordering of content. Style sheets that use order to perform logical reordering are non-conforming.”
—CSS Flexible Box Layout Module Level 1, Editor’s Draft (3 December 2015)

This is to ensure that non-visual user agents (a screen reader, for example) can rely on the document source order as being correct. Take care when reordering that you do so from the basis of a sound document that makes sense in terms of source order. Avoid using visual order to convey meaning.
Automatic content placement with rules
Having control over the order of items, or placing items on a predefined grid, is nice. However, we can often do that already with one method or another and we have frameworks and tools to help us. Tools such as Susy mean we can even get away from stuffing our markup full of grid classes. However, our new layout methods give us some interesting new possibilities.
Something that is useful to be able to do when dealing with content coming out of a CMS or being pulled from some other source, is to define a bunch of rules and then say, “Display this content, using these rules.”
As an example of this, I will leave you with a Christmas poem displayed in a document alongside Widget the cat and some of the decorations that are bringing him no Christmas cheer whatsoever.
The poem is displayed first in the source as a set of paragraphs. I’ve added a class identifying each of the four paragraphs but they are displayed in the source as one text. Below that are all my images, some landscape and some portrait; I’ve added a class of landscape to the landscape ones.
The mobile-first grid is a single column and I use line-based placement to explicitly position my poem paragraphs. The grid layout auto-placement rules then take over and place the images into the empty cells left in the grid.
At wider screen widths, I declare a four-track grid, and position my poem around the grid, keeping it in a readable order.
I also add rules to my landscape class, stating that these items should span two tracks. Once again the grid layout auto-placement rules position the rest of my images without my needing to position them. You will see that grid layout takes items out of source order to fill gaps in the grid. It does this because I have set the property grid-auto-flow to dense. The default is sparse meaning that grid will not attempt this backfilling behaviour.
Take a look and play around with the full demo (requires a CSS grid layout-supporting browser):
See the Pen Grid auto-flow with rules by rachelandrew (@rachelandrew) on CodePen.

The final automatic placement example.
My wish for 2016
I really hope that in 2016, we will see CSS grid layout finally emerge from behind browser flags, so that we can start to use these features in production — that we can start to move away from using the wrong tools for the job.
However, I also hope that we’ll see developers fully embracing these tools as the new system that they are. I want to see people exploring the possibilities they give us, rather than trying to get them to behave like the grid systems of 2015. As you discover these new modules, treat them as the new paradigm that they are, get creative with them. And, as you find the edges of possibility with them, take that feedback to the CSS Working Group. Help improve the layout systems that will shape the look of the future web.
Some further reading

I maintain a site of grid layout examples and resources at Grid by Example.
The three CSS specifications I’ve discussed can be found as editor’s drafts: CSS grid, flexbox, box alignment.
I wrote about the last three years of my interest in CSS grid layout, which gives something of a history of the specification.
More examples of box alignment and grid layout.
My presentation at Fronteers earlier this year, in which I explain more about these concepts.",2015,Rachel Andrew,rachelandrew,2015-12-15T00:00:00+00:00,https://24ways.org/2015/grid-flexbox-box-alignment-our-new-system-for-layout/,code
67,What I Learned about Product Design This Year,"2015 was a humbling year for me. In September of 2014, I joined a tiny but established startup called SproutVideo as their third employee and first designer. The role interests me because it affords the opportunity to see how design can grow a solid product with a loyal user-base into something even better. 
The work I do now could also have a real impact on the brand and user experience of our product for years to come, which is a thrilling prospect in an industry where much of what I do feels small and temporary. I got in on the ground floor of something special: a small, dedicated, useful company that cares deeply about making video hosting effortless and rewarding for our users.
I had (and still have) grand ideas for what thoughtful design can do for a product, and the smaller-scale product design work I’ve done or helped manage over the past few years gave me enough eager confidence to dive in head first. Readers who have experience redesigning complex existing products probably have a knowing smirk on their face right now. As I said, it’s been humbling. A year of focused product design, especially on the scale we are trying to achieve with our small team at SproutVideo, has taught me more than any projects in recent memory. I’d like to share a few of those lessons.
Product design is very different from marketing design
The majority of my recent work leading up to SproutVideo has been in marketing design. These projects are so fun because their aim is to communicate the value of the product in a compelling and memorable way. In order to achieve this goal, I spent a lot of time thinking about content strategy, responsive design, and how to create striking visuals that tell a story. These are all pursuits I love.
Product design is a different beast. When designing a homepage, I can employ powerful imagery, wild gradients, and somewhat-quirky fonts. When I began redesigning the SproutVideo product, I wanted to draw on all the beautiful assets I’ve created for our marketing materials, but big gradients, textures, and display fonts made no sense in this new context.
That’s because the product isn’t about us, and it isn’t about telling our story. Product design is about getting out of the way so people can do their job. The visual design is there to create a pleasant atmosphere for people to work in, and to help support the user experience. Learning to take “us” out of the equation took some work after years of creating gorgeous imagery and content for the sales-driven side of businesses.
I’ve learned it’s very valuable to design both sides of the experience, because marketing and product design flex different muscles. If you’re currently in an environment where the two are separate, consider switching teams in 2016. Designing for product when you’ve mostly done marketing, or vice versa, will deepen your knowledge as a designer overall. You’ll face new unexpected challenges, which is the only way to grow.
Product design can not start with what looks good on Dribbble
I have an embarrassing confession: when I began the redesign, I had a secret goal of making something that would look gorgeous in my portfolio. I have a collection of product shots that I admire on Dribbble; examples of beautiful dashboards and widgets and UI elements that look good enough to frame. I wanted people to feel the same way about the final outcome of our redesign. Mistakenly, this was a factor in my initial work. I opened Photoshop and crafted pixel-perfect static buttons and form elements and color palettes that — when applied to our actual product — looked like a toddler beauty pageant. It added up to a lot of unusable shininess, noise, and silliness.
I was disappointed; these elements seemed so lovely in isolation, but in context, they felt tacky and overblown. I realized: I’m not here to design the world’s most beautiful drop down menu. Good design has nothing to do with ego, but in my experience designers are, at least a little bit, secret divas. I’m no exception. I had to remind myself that I am not working in service of a bigger Dribbble following or to create the most Pinterest-ing work. My function is solely to serve the users — to make life a little better for the good people who keep my company in business.
This meant letting go of pixel-level beauty to create something bigger and harder: a system of elements that work together in harmony in many contexts. The visual style exists to guide the users. When done well, it becomes a language that users understand, so when they encounter a new feature or have a new goal, they already feel comfortable navigating it. This meant stripping back my gorgeous animated menu into something that didn’t detract from important neighboring content, and could easily fit in other parts of the app. In order to know what visual style would support the users, I had to take a wider view of the product as a whole.
Just accept that designing a great product – like many worthwhile pursuits – is initially laborious and messy
Once I realized I couldn’t start by creating the most Dribbble-worthy thing, I knew I’d have to begin with the unglamorous, frustrating, but weirdly wonderful work of mapping out how the product’s content could better be structured. Since we’re redesigning an existing product, I assumed this would be fairly straightforward: the functionality was already in place, and my job was just to structure it in a more easily navigable way.
I started by handing off a few wireframes of the key screens to the developer, and that’s when the questions began rolling in: “If we move this content into a modal, how will it affect this similar action here?” “What happens if they don’t add video tags, but they do add a description?” “What if the user has a title that is 500 characters long?” “What if they want their video to be private to some users, but accessible to others?”.
How annoying (but really, fantastic) that people use our product in so many ways. Turns out, product design isn’t about laying out elements in the most ideal scenario for the user that’s most convenient for you. As product designers, we have to foresee every outcome, and anticipate every potential user need.
Which brings me to another annoying epiphany: if you want to do it well, and account for every user, product design is so much more snarly and tangled than you’d expect going in. I began with a simple goal: to improve the experience on just one of our key product pages. However, every small change impacts every part of the product to some degree, and that impact has to be accounted for. Every decision is based on assumptions that have to be tested; I test my assumptions by observing users, talking to the team, wireframing, and prototyping. Many of my assumptions are wrong. There are days when it’s incredibly frustrating, because an elegant solution for users with one goal will complicate life for users with another goal. It’s vital to solve as many scenarios as possible, even though this is slow, sometimes mind-bending work.
As a side bonus, wireframing and prototyping every potential state in a product is tedious, but your developers will thank you for it. It’s not their job to solve what happens when there’s an empty state, error, or edge case. Showing you’ve accounted for these scenarios will win a developer’s respect; failing to do so will frustrate them.
When you’ve created and tested a system that supports user needs, it will be beautiful
Remember what I said in the beginning about wanting to create a Dribbble-worthy product? When I stopped focusing on the visual details of the design (color, spacing, light and shadow, font choices) and focused instead on structuring the content to maximize usability and delight, a beautiful design began to emerge naturally.
I began with grayscale, flat wireframes as a strategy to keep me from getting pulled into the visual style before the user experience was established. As I created a system of elements that worked in harmony, the visual style choices became obvious. Some buttons would need to be brighter and sit off the page to help the user spot important actions. Some elements would need line separators to create a hierarchy, where others could stand on their own as an emphasized piece of content. As the user experience took shape, the visual style emerged naturally to support it. The result is a product that feels beautiful to use, because I was thoughtful about the experience first.

A big takeaway from this process has been that my assumptions will often be proven wrong. My assumptions about how to design a great product, and how users will interact with that product, have been tested and revised repeatedly. At SproutVideo we’re about to undertake the biggest test of our work; we’re going to launch a small part of the product redesign to our users. If I’ve learned anything, it’s that I will continue to be humbled by the ongoing effort of making the best product I can, which is a wonderful thing.
Next year, I hope you all get to do work that takes you out of our comfort zone. Be regularly confounded and embarrassed by your wrong assumptions, learn from them, and come back and tell us what you learned in 2016.",2015,Meagan Fisher,meaganfisher,2015-12-14T00:00:00+00:00,https://24ways.org/2015/what-i-learned-about-product-design-this-year/,design
72,Designing with Contrast,"When an appetite for aesthetics over usability becomes the bellwether of user interface design, it’s time to reconsider who we’re designing for.
Over the last few years, we have questioned the signifiers that gave obvious meaning to the function of interface elements. Strong textures, deep shadows, gradients — imitations of physical objects — were discarded. And many, rightfully so. Our audiences are now more comfortable with an experience that feels native to the technology, so we should respond in kind.
Yet not all of the changes have benefitted users. Our efforts to simplify brought with them a trend of ultra-minimalism where aesthetics have taken priority over legibility, accessibility and discoverability. The trend shows no sign of losing popularity — and it is harming our experience of digital content.

A thin veneer
We are in a race to create the most subdued, understated interface. Visual contrast is out. In its place: the thinnest weights of a typeface and white text on bright color backgrounds. Headlines, text, borders, backgrounds, icons, form controls and inputs: all grey.
While we can look back over the last decade and see minimalist trends emerging on the web, I think we can place a fair share of the responsibility for the recent shift in priorities on Apple. The release of iOS 7 ushered in a radical change to its user interface. It paired mobile interaction design to the simplicity and eloquence of Apple’s marketing and product design. It was a catalyst. We took what we saw, copied and consumed the aesthetics like pick-and-mix.
New technology compounds this trend. Computer monitors and mobile devices are available with screens of unprecedented resolutions. Ultra-light type and subtle hues, difficult to view on older screens, are more legible on these devices. It would be disingenuous to say that designers have always worked on machines representative of their audience’s circumstances, but the gap has never been as large as it is now. We are running the risk of designing VIP lounges where the cost of entry is a Mac with a Retina display.
Minimalist expectations
Like progressive enhancement in an age of JavaScript, many good and sensible accessibility practices are being overlooked or ignored. We’re driving unilateral design decisions that threaten accessibility. We’ve approached every problem with the same solution, grasping on to the integrity of beauty, focusing on expression over users’ needs and content. 
Someone once suggested to me that a client’s website should include two states. The first state would be the ideal experience, with low color contrast, light font weights and no differentiation between links and text. It would be the default. The second state would be presented in whatever way was necessary to meet accessibility standards. Users would have to opt out of the default state via a toggle if it wasn’t meeting their needs. A sort of first-class, upper deck cabin equivalent of graceful degradation. That this would divide the user base was irrelevant, as the aesthetics of the brand were absolute. 
It may seem like an unusual anecdote, but it isn’t uncommon to see this thinking in our industry. Again and again, we place the burden of responsibility to participate in a usable experience on others. We view accessibility and good design as mutually exclusive. Taking for granted what users will tolerate is usually the forte of monopolistic services, but increasingly we apply the same arrogance to our new products and services.

Imitation without representation
All of us are influenced in one way or another by one another’s work. We are consciously and unconsciously affected by the visual and audible activity around us. This is important and unavoidable. We do not produce work in a vacuum. We respond to technology and culture. We channel language and geography. We absorb the sights and sounds of film, television, news. To mimic and copy is part and parcel of creating something an audience of many can comprehend and respond to. Our clients often look first to their competitors’ products to understand their success.
However, problems arise when we focus on style without context; form without function; mimicry as method. Copied and reused without any of the ethos of the original, stripped of deliberate and informed decision-making, the so-called look and feel becomes nothing more than paint on an empty facade.
The typographic and color choices so in vogue today with our popular digital products and services have little in common with the brands they are meant to represent.

For want of good design, the message was lost
The question to ask is: does the interface truly reflect the product? Is it an accurate characterization of the brand and organizational values? Does the delivery of the content match the tone of voice?
The answer is: probably not. Because every organization, every app or service, is unique. Each with its own personality, its own values and wonderful quirks. Design is communication. We should do everything in our role as professionals to use design to give voice to the message. Our job is to clearly communicate the benefits of a service and unreservedly allow access to information and content. To do otherwise, by obscuring with fashionable styles and elusive information architecture, does a great disservice to the people who chose to engage with and trust our products.
We can achieve hierarchy and visual rhythm without resorting to extreme reduction. We can craft a beautiful experience with fine detail and curiosity while meeting fundamental standards of accessibility (and strive to meet many more).
Standards of excellence
It isn’t always comfortable to step back and objectively question our design choices. We get lost in the flow of our work, using patterns and preferences we’ve tried and tested before. That our decisions often seem like second nature is a gift of experience, but sometimes it prevents us from finding our blind spots.
I was first caught out by my own biases a few years ago, when designing an interface for the Bank of England. After deciding on the colors for the typography and interactive elements, I learned that the site had to meet AAA accessibility standards. My choices quickly fell apart. It was eye-opening. I had to start again with restrictions and use size, weight and placement instead to construct the visual hierarchy.
Even now, I make mistakes. On a recent project, I used large photographs on an organization’s website to promote their products. Knowing that our team had control over the art direction, I felt confident that we could compose the photographs to work with text overlays. Despite our best effort, the cropped images weren’t always consistent, undermining the text’s legibility. If I had the chance to do it again, I would separate the text and image.
So, what practical things can we consider to give our users the experience they deserve?
Put guidelines in place

Think about your brand values. Write down keywords and use them as a framework when choosing a typeface. Explore colors that convey the organization’s personality and emotional appeal.
Define a color palette that is web-ready and meets minimum accessibility standards. Note which colors are suitable for use with text. Only very dark hues of grey are consistently legible so keep them for non-essential text (for example, as placeholders in form inputs).
Find which background colors you can safely use with white text, and consider integrating contrast checks into your workflow.
Use roman and medium weights for body copy. Reserve lighter weights of a typeface for very large text. Thin fonts are usually the first to break down because of aliasing differences across platforms and screens.
Check that the size, leading and length of your type is always legible and readable. Define lower and upper limits. Small text is best left for captions and words in uppercase.
Avoid overlaying text on images unless it’s guaranteed to be legible. If it’s necessary to optimize space in the layout, give the text a container. Scrims aren’t always reliable: the text will inevitably overlap a part of the photograph without a contrasting ground.

Test your work

Review legibility and contrast on different devices. It’s just as important as testing the layout of a responsive website. If you have a local device lab, pay it a visit.
Find a computer monitor near a window when the sun is shining. Step outside the studio and try to read your content on a mobile device with different brightness levels. 
Ask your friends and family what they use at home and at work. It’s one way of making sure your feedback isn’t always coming from a closed loop.

Push your limits

You define what the user sees. If you’ve inherited brand guidelines, question them. If you don’t agree with the choices, make the case for why they should change.
Experiment with size, weight and color to find contrast. Objects with low contrast appear similar to one another and undermine the visual hierarchy. Weak relationships between figure and ground diminish visual interest. A balanced level of contrast removes ambiguity and creates focal points. It captures and holds our attention.
If you’re lost for inspiration, look to graphic design in print. We have a wealth of history, full of examples that excel in using contrast to establish visual hierarchy.
Embrace limitations. Use boundaries as an opportunity to explore possibilities.

More than just a facade
Designing with standards encourages legibility and helps to define a strong visual hierarchy. Design without exclusion (through neither negligence or intent) gets around discussions of demographics, speaks to a larger audience and makes good business sense. Following the latest trends not only weakens usability but also hinders a cohesive and distinctive brand.
Users will make means when they need to, by increasing browser font sizes or enabling system features for accessibility. But we can do our part to take as much of that burden off of the user and ask less of those who need it most.
In architecture, it isn’t buildings that mimic what is fashionable that stand the test of time. Nor do we admire buildings that tack on separate, poorly constructed extensions to meet a bare minimum of safety regulations. We admire architecture that offers well-considered, remarkable, usable spaces with universal access.
Perhaps we can take inspiration from these spaces. Let’s give our buildings a bold voice and make sure the doors are open to everyone.",2015,Mark Mitchell,markmitchell,2015-12-13T00:00:00+00:00,https://24ways.org/2015/designing-with-contrast/,design
63,Be Fluid with Your Design Skills: Build Your Own Sites,"Just five years ago in 2010, when we were all busy trying to surprise and delight, learning CSS3 and trying to get whole websites onto one page, we had a poster on our studio wall. It was entitled ‘Designers Vs Developers’, an infographic that showed us the differences between the men(!) who created websites. 
Designers wore skinny jeans and used Macs and developers wore cargo pants and brought their own keyboards to work. We began to learn that designers and developers were not only doing completely different jobs but were completely different people in every way. This opinion was backed up by hundreds of memes, millions of tweets and pages of articles which used words like void and battle and versus.
Thankfully, things move quickly in this industry; the wide world of web design has moved on in the last five years. There are new devices, technologies, tools – and even a few women. Designers have been helped along by great apps, software, open source projects, conferences, and a community of people who, to my unending pride, love to share their knowledge and their work.
So the world has moved on, and if Miley Cyrus, Ruby Rose and Eliot Sumner are identifying as gender fluid (an identity which refers to a gender which varies over time or is a combination of identities), then I would like to come out as discipline fluid! 
OK, I will probably never identify as a developer, but I will identify as fluid! How can we be anything else in an industry that moves so quickly? That’s how we should think of our skills, our interests and even our job titles. After all, Steve Jobs told us that “Design is not just what it looks like and feels like. Design is how it works.” Sorry skinny-jean-wearing designers – this means we’re all designing something together. And it’s not just about knowing the right words to use: you have to know how it feels. How it feels when you make something work, when you fix that bug, when you make it work on IE.
Like anything in life, things run smoothly when you make the effort to share experiences, empathise and deeply understand the needs of others. How can designers do that if they’ve never built their own site? I’m not talking the big stuff, I’m talking about your portfolio site, your mate’s business website, a website for that great idea you’ve had. I’m talking about doing it yourself to get an unique insight into how it feels.
We all know that designers and developers alike love an <ol>, so here it is.
Ten reasons designers should be fluid with their skills and build their own sites
1. It’s never been easier
Now here’s where the definition of ‘build’ is going to get a bit loose and people are going to get angry, but when I say it’s never been easier I mean because of the existence of apps and software like WordPress, Squarespace, Tumblr, et al. It’s easy to make something and get it out there into the world, and these are all gateway drugs to hard coding!
2. You’ll understand how it feels
How it feels to be so proud that something actually works that you momentarily don’t notice if the kerning is off or the padding is inconsistent. How it feels to see your site appear when you’ve redirected a URL. How it feels when you just can’t work out where that one extra space is in a line of PHP that has killed your whole site.
3. It makes you a designer
Not a better designer, it makes you a designer when you are designing how things look and how they work. 
4. You learn about movement
Photoshop and Sketch just don’t cut it yet. Until you see your site in a browser or your app on a phone, it’s hard to imagine how it moves. Building your own sites shows you that it’s not just about how the content looks on the screen, but how it moves, interacts and feels.
5. You make techie friends
All the tutorials and forums in the world can’t beat your network of techie friends. Since I started working in web design I have worked with, sat next to, and co-created with some of the greatest developers. Developers who’ve shared their knowledge, encouraged me to build things, patiently explained HTML, CSS, servers, divs, web fonts, iOS development. There has been no void, no versus, very few battles; just people who share an interest and love of making things.  
6. You will own domain names
When something is paid for, online and searchable then it’s real and you’ve got to put the work in. Buying domains has taught me how to stop procrastinating, but also about DNS, FTP, email, and how servers work.
7. People will ask you to do things

Learning about code and development opens a whole new world of design. When you put your own personal websites and projects out there people ask you to do more things. OK, so sometimes those things are “Make me a website for free”, but more often it’s cool things like “Come and speak at my conference”, “Write an article for my magazine” and “Collaborate with me.”
8. The young people are coming!
They love typography, they love print, they love layout, but they’ve known how to put a website together since they started their first blog aged five and they show me clever apps they’ve knocked together over the weekend! They’re new, they’re fluid, and they’re better than us!
9. Your portfolio is your portfolio
OK, it’s an obvious one, but as designers our work is our CV, our legacy! We need to show our skill, our attention to detail and our creativity in the way we showcase our work. Building your portfolio is the best way to start building your own websites. (And please be that designer who’s bothered to work out how to change the Squarespace favicon!) 
10. It keeps you fluid!
Building your own websites is tough. You’ll never be happy with it, you’ll constantly be updating it to keep up with technology and fashion, and by the time you’ve finished it you’ll want to start all over again. Perfect for forcing you to stay up-to-date with what’s going on in the industry.
</ol>",2015,Ros Horner,roshorner,2015-12-12T00:00:00+00:00,https://24ways.org/2015/be-fluid-with-your-design-skills-build-your-own-sites/,code
71,Upping Your Web Security Game,"When I started working in web security fifteen years ago, web development looked very different. The few non-static web applications were built using a waterfall process and shipped quarterly at best, making it possible to add security audits before every release; applications were deployed exclusively on in-house servers, allowing Info Sec to inspect their configuration and setup; and the few third-party components used came from a small set of well-known and trusted providers. And yet, even with these favourable conditions, security teams were quickly overwhelmed and called for developers to build security in.
If the web security game was hard to win before, it’s doomed to fail now. In today’s web development, every other page is an application, accepting inputs and private data from users; software is built continuously, designed to eliminate manual gates, including security gates; infrastructure is code, with servers spawned with little effort and even less security scrutiny; and most of the code in a typical application is third-party code, pulled in through open source repositories with rarely a glance at who provided them.
Security teams, when they exist at all, cannot solve this problem. They are vastly outnumbered by developers, and cannot keep up with the application’s pace of change. For us to have a shot at making the web secure, we must bring security into the core. We need to give it no less attention than that we give browser compatibility, mobile design or web page load times. More broadly, we should see security as an aspect of quality, expecting both ourselves and our peers to address it, and taking pride when we do it well.
Where To Start?
Embracing security isn’t something you do overnight.
A good place to start is by reviewing things you’re already doing – and trying to make them more secure. Here are three concrete steps you can take to get going.
HTTPS
Threats begin when your system interacts with the outside world, which often means HTTP. As is, HTTP is painfully insecure, allowing attackers to easily steal and manipulate data going to or from the server. HTTPS adds a layer of crypto that ensures the parties know who they’re talking to, and that the information exchanged can be neither modified nor sniffed.
HTTPS is relevant to any site. If your non-HTTPS site holds opinions, reading it may get your users in trouble with employers or governments. If your users believe what you say, attackers can modify your non-HTTPS to take advantage of and abuse that trust. If you want to use new browser technologies like HTTP2 and service workers, your site will need to be HTTPS. And if you want to be discovered on the web, using HTTPS can help your Google ranking. For more details on why I think you should make the switch to HTTPS, check out this post, these slides and this video.
Using HTTPS is becoming easier and cheaper. Here are a few free tools that can help:

Get free and easy HTTPS delivery from Cloudflare (be sure to use “Full SSL”!)
Get a free and automation-friendly certificate from Let’s Encrypt (now in open beta).
Test how well your HTTPS is set up using SSLTest.

Other vendors and platforms are rapidly simplifying and reducing the cost of their HTTPS offering, as demand and importance grows.
Two-Factor Authentication
The most sensitive data is usually stored behind a login, and the authentication process is the primary gate in front of this data. Making this process secure has many aspects, including using HTTPS when accepting credentials, having a strong password policy, never storing the password, and more.
All of these are important, but the best single step to boost your authentication security is to introduce two-factor authentication (2FA). Adding 2FA usually means prompting users for an additional one-time code when logging in, which they get via SMS or a mobile app (e.g. Google Authenticator). This code is short-lived and is extremely hard for a remote attacker to guess, thus vastly reducing the risk a leaked or easily guessed password presents.
The typical algorithm for 2FA is based on an IETF standard called the time-based one-time password (TOTP) algorithm, and it isn’t that hard to implement. Joel Franusic wrote a great post on implementing 2FA; modules like speakeasy make it even easier; and you can swap SMS with Google Authenticator or your own app if you prefer. If you don’t want to build 2FA support yourself, you can purchase two/multi-factor authentication services from vendors such as DuoSecurity, Auth0, Clef, Hypr and others.
If implementing 2FA still feels like too much work, you can also choose to offload your entire authentication process to an OAuth-based federated login. Many companies offer this today, including Facebook, Google, Twitter, GitHub and others. These bigger players tend to do authentication well and support 2FA, but you should consider what data you’re sharing with them in the process.
Tracking Known Vulnerabilities
Most of the code in a modern application was actually written by third parties, and pulled into your app as frameworks, modules and libraries. While using these components makes us much more productive, along with their functionality we also adopt their security flaws. To make things worse, some of these flaws are well-known vulnerabilities, making it easy for hackers to take advantage of them in an attack.
This is a real problem and happens on pretty much every platform. Do you develop in Java? In 2014, over 6% of Java modules downloaded from Maven had a known severe security issue, the typical Java applications containing 24 flaws. Are you coding in Node.js? Roughly 14% of npm packages carry a known vulnerability, and over 60% of dev shops find vulnerabilities in their code. 30% of Docker Hub containers include a high priority known security hole, and 60% of the top 100,000 websites use client-side libraries with known security gaps.
To find known security issues, take stock of your dependencies and match them against language-specific lists such as Snyk’s vulnerability DB for Node.js, rubysec for Ruby, victims-db for Python and OWASP’s Dependency Check for Java. Once found, you can fix most issues by upgrading the component in question, though that may be tricky for indirect dependencies.  
This process is still way too painful, which means most teams don’t do it. The Snyk team and I are hoping to change that by making it as easy as possible to find, fix and monitor known vulnerabilities in your dependencies. Snyk’s wizard will help you find and fix these issues through guided upgrades and patches, and adding Snyk’s test to your continuous integration and deployment (CI/CD) will help you stay secure as your code evolves.
Note that newly disclosed vulnerabilities usually impact old code – the one you’re running in production. This means you have to stay alert when new vulnerabilities are disclosed, so you can fix them before attackers can exploit them. You can do so by subscribing to vulnerability lists like US-CERT, OSVDB and NVD. Snyk’s monitor will proactively let you know about new disclosures relevant to your code, but only for Node.js for now – you can register to get updated when we expand.
Securing Yourself
In addition to making your application secure, you should make the contributors to that application secure – including you. Earlier this year we’ve seen attackers target mobile app developers with a malicious Xcode. The real target, however, wasn’t these developers, but rather the users of the apps they create. That you create. Securing your own work environment is a key part of keeping your apps secure, and your users from being compromised.
There’s no single step that will make you fully secure, but here are a few steps that can make a big impact:

Use 2FA on all the services related to the application, notably source control (e.g. GitHub), cloud platform (e.g. AWS), CI/CD, CDN, DNS provider and domain registrar. If an attacker compromises any one of those, they could modify or replace your entire application. I’d recommend using 2FA on all your personal services too.
Use a password manager (e.g. 1Password, LastPass) to ensure you have a separate and complex password for each service. Some of these services will get hacked, and passwords will leak. When that happens, don’t let the attackers access your other systems too.
Secure your workstation. Be careful what you download, lock your screen when you walk away, change default passwords on services you install, run antivirus software, etc. Malware on your machine can translate to malware in your applications.
Be very wary of phishing. Smart attackers use ‘spear phishing’ techniques to gain access to specific systems, and can trick even security savvy users. There are even phishing scams targeting users with 2FA. Be alert to phishy emails.
Don’t install things through curl <somewhere-on-the-web> | sudo bash, especially if the URL is on GitHub, meaning someone else controls it. Don’t do it on your machines, and definitely don’t do it in your CI/CD systems. Seriously.

Staying secure should be important to you personally, but it’s doubly important when you have privileged access to an application. Such access makes you a way to reach many more users, and therefore a more compelling target for bad actors.
A Culture of Security
Using HTTPS, enabling two-factor authentication and fixing known vulnerabilities are significant steps in building security at your core. As you implement them, remember that these are just a few steps in a longer journey.
The end goal is to embrace security as an aspect of quality, and accept we all share the responsibility of keeping ourselves – and our users – safe.",2015,Guy Podjarny,guypodjarny,2015-12-11T00:00:00+00:00,https://24ways.org/2015/upping-your-web-security-game/,code
54,Putting My Patterns through Their Paces,"Over the last few years, the conversation around responsive design has shifted subtly, focusing not on designing pages, but on patterns: understanding the small, reusable elements that comprise a larger design system. And given that many of those patterns are themselves responsive, learning to manage these small layout systems has become a big part of my work.
The thing is, the more pattern-driven work I do, the more I realize my design process has changed in a number of subtle, important ways. I suppose you might even say that pattern-driven design has, in a few ways, redesigned me.
Meet the Teaser
Here’s a recent example. A few months ago, some friends and I redesigned The Toast. (It was a really, really fun project, and we learned a lot.) Each page of the site is, as you might guess, stitched together from a host of tiny, reusable patterns. Some of them, like the search form and footer, are fairly unique, and used once per page; others are used more liberally, and built for reuse. The most prevalent example of these more generic patterns is the teaser, which is classed as, uh, .teaser. (Look, I never said I was especially clever.)
In its simplest form, a teaser contains a headline, which links to an article:

Fairly straightforward, sure. But it’s just the foundation: from there, teasers can have a byline, a description, a thumbnail, and a comment count. In other words, we have a basic building block (.teaser) that contains a few discrete content types – some required, some not. In fact, very few of those pieces need to be present; to qualify as a teaser, all we really need is a link and a headline. But by adding more elements, we can build slight variations of our teaser, and make it much, much more versatile.

        Nearly every element visible on this page is built out of our generic “teaser” pattern.
    
But the teaser variation I’d like to call out is the one that appears on The Toast’s homepage, on search results or on section fronts. In the main content area, each teaser in the list features larger images, as well as an interesting visual treatment: the byline and comment count were the most prominent elements within each teaser, appearing above the headline.

        The approved visual design of our teaser, as it appears on lists on the homepage and the section fronts.
    
And this is, as it happens, the teaser variation that gave me pause. Back in the old days – you know, like six months ago – I probably would’ve marked this module up to match the design. In other words, I would’ve looked at the module’s visual hierarchy (metadata up top, headline and content below) and written the following HTML:
<div class=""teaser"">
  <p class=""article-byline"">By <a href=""#"">Author Name</a></p>
  <a class=""comment-count"" href=""#"">126 <i>comments</i></a>
  <h1 class=""article-title""><a href=""#"">Article Title</a></h1>
  <p class=""teaser-excerpt"">Lorem ipsum dolor sit amet, consectetur…</p>
</div>
But then I caught myself, and realized this wasn’t the best approach.
Moving Beyond Layout
Since I’ve started working responsively, there’s a question I work into every step of my design process. Whether I’m working in Sketch, CSSing a thing, or researching a project, I try to constantly ask myself:

What if someone doesn’t browse the web like I do?

…Okay, that doesn’t seem especially fancy. (And maybe you came here for fancy.) But as straightforward as that question might seem, it’s been invaluable to so many aspects of my practice. If I’m working on a widescreen layout, that question helps me remember the constraints of the small screen; if I’m working on an interface that has some enhancements for touch, it helps me consider other input modes as I work. It’s also helpful as a reminder that many might not see the screen the same way I do, and that accessibility (in all its forms) should be a throughline for our work on the web.
And that last point, thankfully, was what caught me here. While having the byline and comment count at the top was a lovely visual treatment, it made for a terrible content hierarchy. For example, it’d be a little weird if the page was being read aloud in a speaking browser: the name of the author and the number of comments would be read aloud before the title of the article with which they’re associated.
That’s why I find it’s helpful to begin designing a pattern’s hierarchy before its layout: to move past the visual presentation in front of me, and focus on the underlying content I’m trying to support. In other words, if someone’s encountering my design without the CSS I’ve written, what should their experience be?
So I took a step back, and came up with a different approach:
<div class=""teaser"">
  <h1 class=""article-title""><a href=""#"">Article Title</a></h1>
  <h2 class=""article-byline"">By <a href=""#"">Author Name</a></h2>
  <p class=""teaser-excerpt"">
    Lorem ipsum dolor sit amet, consectetur…
    <a class=""comment-count"" href=""#"">126 <i>comments</i></a>
  </p>
</div>
Much, much better. This felt like a better match for the content I was designing: the headline – easily most important element – was at the top, followed by the author’s name and an excerpt. And while the comment count is visually the most prominent element in the teaser, I decided it was hierarchically the least critical: that’s why it’s at the very end of the excerpt, the last element within our teaser. And with some light styling, we’ve got a respectable-looking hierarchy in place:

Yeah, you’re right – it’s not our final design. But from this basic-looking foundation, we can layer on a bit more complexity. First, we’ll bolster the markup with an extra element around our title and byline:
<div class=""teaser"">
  <div class=""teaser-hed"">
    <h1 class=""article-title""><a href=""#"">Article Title</a></h1>
    <h2 class=""article-byline"">By <a href=""#"">Author Name</a></h2>
  </div>
  …
</div>
With that in place, we can use flexbox to tweak our layout, like so:
.teaser-hed {
  display: flex;
  flex-direction: column-reverse;
}
flex-direction: column-reverse acts a bit like a change in gravity within our teaser-hed element, vertically swapping its two children.

Getting closer! But as great as flexbox is, it doesn’t do anything for elements outside our container, like our little comment count, which is, as you’ve probably noticed, still stranded at the very bottom of our teaser.
Flexbox is, as you might already know, wonderful! And while it enjoys incredibly broad support, there are enough implementations of old versions of Flexbox (in addition to plenty of bugs) that I tend to use a feature test to check if the browser’s using a sufficiently modern version of flexbox. Here’s the one we used:
var doc = document.body || document.documentElement;
var style = doc.style;

if ( style.webkitFlexWrap == '' ||
    style.msFlexWrap == '' ||
    style.flexWrap == '' ) {
  doc.className += "" supports-flex"";
}
Eagle-eyed readers will note we could have used @supports feature queries to ask browsers if they support certain CSS properties, removing the JavaScript dependency. But since we wanted to serve the layout to IE we opted to write a little question in JavaScript, asking the browser if it supports flex-wrap, a property used elsewhere in the design. If the browser passes the test, then a class of supports-flex gets applied to our html element. And with that class in place, we can safely quarantine our flexbox-enabled layout from less-capable browsers, and finish our teaser’s design:
.supports-flex .teaser-hed {
  display: flex;
  flex-direction: column-reverse;
}
.supports-flex .teaser .comment-count {
  position: absolute;
  right: 0;
  top: 1.1em;
}
If the supports-flex class is present, we can apply our flexbox layout to the title area, sure – but we can also safely use absolute positioning to pull our comment count out of its default position, and anchor it to the top right of our teaser. In other words, the browsers that don’t meet our threshold for our advanced styles are left with an attractive design that matches our HTML’s content hierarchy; but the ones that pass our test receive the finished, final design.

And with that, our teaser’s complete.
Diving Into Device-Agnostic Design
This is, admittedly, a pretty modest application of flexbox. (For some truly next-level work, I’d recommend Heydon Pickering’s “Flexbox Grid Finesse”, or anything Zoe Mickley Gillenwater publishes.) And for such a simple module, you might feel like this is, well, quite a bit of work. And you’d be right! In fact, it’s not one layout, but two: a lightly styled content hierarchy served to everyone, with the finished design served conditionally to the browsers that can successfully implement it. But I’ve found that thinking about my design as existing in broad experience tiers – in layers – is one of the best ways of designing for the modern web. And what’s more, it works not just for simple modules like our teaser, but for more complex or interactive patterns as well.
Open video
    
        Even a simple search form can be conditionally enhanced, given a little layered thinking.
    
This more layered approach to interface design isn’t a new one, mind you: it’s been championed by everyone from Filament Group to the BBC. And with all the challenges we keep uncovering, a more device-agnostic approach is one of the best ways I’ve found to practice responsive design. As Trent Walton once wrote,

Like cars designed to perform in extreme heat or on icy roads, websites should be built to face the reality of the web’s inherent variability.

We have a weird job, working on the web. We’re designing for the latest mobile devices, sure, but we’re increasingly aware that our definition of “smartphone” is much too narrow. Browsers have started appearing on our wrists and in our cars’ dashboards, but much of the world’s mobile data flows over sub-3G networks. After all, the web’s evolution has never been charted along a straight line: it’s simultaneously getting slower and faster, with devices new and old coming online every day. With all the challenges in front of us, including many we don’t yet know about, a more device-agnostic, more layered design process can better prepare our patterns – and ourselves – for the future.
(It won’t help you get enough to eat at holiday parties, though.)",2015,Ethan Marcotte,ethanmarcotte,2015-12-10T00:00:00+00:00,https://24ways.org/2015/putting-my-patterns-through-their-paces/,code
61,Animation in Responsive Design,"Animation and responsive design can sometimes feel like they’re at odds with each other. Animation often needs space to do its thing, but RWD tells us that the amount of space we’ll have available is going to change a lot. Balancing that can lead to some tricky animation situations. 
Embracing the squishiness of responsive design doesn’t have to mean giving up on your creative animation ideas. There are three general techniques that can help you balance your web animation creativity with your responsive design needs. One or all of these approaches might help you sneak in something just a little extra into your next project.
Focused art direction
Smaller viewports mean a smaller stage for your motion to play out on, and this tends to amplify any motion in your animation. Suddenly 100 pixels is really far and multiple moving parts can start looking like they’re battling for space. An effect that looked great on big viewports can become muddled and confusing when it’s reframed in a smaller space.
Making animated movements smaller will do the trick for simple motion like a basic move across the screen. But for more complex animation on smaller viewports, you’ll need to simplify and reduce the number of moving parts. The key to this is determining what the vital parts of the animation are, to zone in on the parts that are most important to its message. Then remove the less necessary bits to distill the motion’s message down to the essentials. 
For example, Rally Interactive’s navigation folds down into place with two triangle shapes unfolding each corner on larger viewports. If this exact motion was just scaled down for narrower spaces the two corners would overlap as they unfolded. It would look unnatural and wouldn’t make much sense. 
Open video

The main purpose of this animation is to show an unfolding action. To simplify the animation, Rally unfolds only one side for narrower viewports, with a slightly different animation. The action is still easily interpreted as unfolding and it’s done in a way that is a better fit for the available space. The message the motion was meant to convey has been preserved while the amount of motion was simplified. 
Open video

Si Digital does something similar. The main concept of the design is to portray the studio as a creative lab. On large viewports, this is accomplished primarily through an animated illustration that runs the full length of the site and triggers its animations based on your scroll position. The illustration is there to support the laboratory concept visually, but it doesn’t contain critical content.
Open video

At first, it looks like Si Digital just turned off the animation of the illustration for smaller viewports. But they’ve actually been a little cleverer than that. They’ve also reduced the complexity of the illustration itself. Both the amount of motion (reduced down to no motion) and the illustration were simplified to create a result that is much easier to glean the concept from.
Open video

The most interesting thing about these two examples is that they’re solved more with thoughtful art direction than complex code. Keeping the main concept of the animations at the forefront allowed each to adapt creative design solutions to viewports of varying size without losing the integrity of their design. 
Responsive choreography
Static content gets moved around all the time in responsive design. A three-column layout might line up from left to right on wide viewports, then stack top to bottom on narrower viewports. The same approach can be used to arrange animated content for narrower views, but the animation’s choreography also needs to be adjusted for the new layout. Even with static content, just scaling it down or zooming out to fit it into the available space is rarely an ideal solution. Rearranging your animations’ choreography to change which animation starts when, or even which animations play at all, keeps your animated content readable on smaller viewports. 
In a recent project I had three small animations that played one after the other, left to right, on wider viewports but needed to be stacked on narrower viewports to be large enough to see. On wide viewports, all three animations could play one right after the other in sequence because all three were in the viewable area at the same time. But once these were stacked for the narrower viewport layouts, that sequence had to change. 
Open video

What was essentially one animation on wider viewports became three separate animations when stacked on narrower viewports. The layout change meant the choreography had to change as well. Each animation starts independently when it comes into view in the stacked layout instead of playing automatically in sequence. (I’ve put the animated parts in this demo if you want to peek under the hood.) 
Open video

I choose to use the GreenSock library, with the choreography defined in two different timelines for this particular project. But the same goals could be accomplished with other JavaScript options or even CSS keyframe animations and media queries. 
Even more complex responsive choreography can be pulled off with SVG. Media queries can be used to change CSS animations applied to SVG elements at specific breakpoints for starters. For even more responsive power, SVG’s viewBox property, and the positioning of the objects within it, can be adjusted at JavaScript-defined breakpoints. This lets you set rules to crop the viewable area and arrange your animating elements to fit any space. 
Sarah Drasner has some great examples of how to use this technique with style in this responsive infographic and this responsive interactive illustration. On the other hand, if smart scalability is what you’re after, it’s also possible to make all of an SVG’s shapes and motion scale with the SVG canvas itself. Sarah covers both these clever responsive SVG techniques in detail. Creative and complex animation can easily become responsive thanks to the power of SVG! 
Open video

Bake performance into your design decisions
It’s hard to get very far into a responsive design discussion before performance comes up. Performance goes hand in hand with responsive design and your animation decisions can have a big impact on the overall performance of your site. 
The translate3D “hack”, backface-visibility:hidden, and the will-change property are the heavy hitters of animation performance. But decisions made earlier in your animation design process can have a big impact on rendering performance and your performance budget too.
Pick a technology that matches your needs
One of the biggest advantages of the current web animation landscape is the range of tools we have available to us. We can use CSS animations and transitions to add just a dash of interface animation to our work, go all out with webGL to create a 3D experience, or anywhere in between. All within our browsers! Having this huge range of options is amazing and wonderful but it also means you need to be cognizant of what you’re using to get the job done. 
Loading in the full weight of a robust JavaScript animation library is going to be overkill if you’re only animating a few small elements here and there. That extra overhead will have an impact on performance. Performance budgets will not be pleased. 
Always match the complexity of the technology you choose to the complexity of your animation needs to avoid unnecessary performance strain. For small amounts of animation, stick to CSS solutions since it’s the most lightweight option. As your animations grow in complexity, or start to require more robust logic, move to a JavaScript solution that can accomplish what you need.
Animate the most performant properties
Whether you’re animating in CSS or JavaScript, you’re affecting specific properties of the animated element. Browsers can animate some properties more efficiently than others based on how many steps need to happen behind the scenes to visually update those properties. 
Browsers are particularly efficient at animating opacity, scale, rotation, and position (when the latter three are done with transforms). This article from Paul Irish and Paul Lewis gives the full scoop on why. Conveniently, those are also the most common properties used in motion design. There aren’t many animated effects that can’t be pulled off with this list. Stick to these properties to set your animations up for the best performance results from the start. If you find yourself needing to animate a property outside of this list, check CSS Triggers… to find out how much of an additional impact it might have.
Offset animation start times
Offsets (the concept of having a series of similar movements execute one slightly after the other, creating a wave-like pattern) are a long-held motion graphics trick for creating more interesting and organic looking motion. Employing this trick of the trade can also be smart for performance. Animating a large number of objects all at the same time can put a strain on the browser’s rendering abilities even in the best cases. Adding short delays to offset these animations in time, so they don’t all start at once, can improve rendering performance. 
Go explore the responsive animation possibilities for yourself!
With smart art direction, responsive choreography, and an eye on performance you can create just about any creative web animation you can think up while still being responsive. Keep these in mind for your next project and you’ll pull off your animations with style at any viewport size!",2015,Val Head,valhead,2015-12-09T00:00:00+00:00,https://24ways.org/2015/animation-in-responsive-design/,design
56,Helping VIPs Care About Performance,"Making a site feel super fast is the easy part of performance work. Getting people around you to care about site speed is a much bigger challenge. How do we keep the site fast beyond the initial performance work? Keeping very important people like your upper management or clients invested in performance work is critical to keeping a site fast and empowering other designers and developers to contribute.
The work to get others to care is so meaty that I dedicated a whole chapter to the topic in my book Designing for Performance. When I speak at conferences, the majority of questions during Q&A are on this topic. When I speak to developers and designers who care about performance, getting other people at one’s organization or agency to care becomes the most pressing question.
My primary response to folks who raise this issue is the question: “What metric(s) do your VIPs care about?” This is often met with blank stares and raised eyebrows. But it’s also our biggest clue to what we need to do to help empower others to care about performance and work on it. Every organization and executive is different. This means that three major things vary: the primary metrics VIPs care about; the language they use about measuring success; and how change is enacted. By clueing in to these nuances within your organization, you can get a huge leg up on crafting a successful pitch about performance work.
Let’s start with the metric that we should measure. Sure, (most) everybody cares about money - but is that really the metric that your VIPs are looking at each day to measure the success or efficacy of your site? More likely, dollars are the end game, but the metrics or key performance indicators (KPIs) people focus on might be:

rate of new accounts created/signups
cost of acquiring or retaining a customer
visitor return rate
visitor bounce rate
favoriting or another interaction rate

These are just a few examples, but they illustrate how wide-ranging the options are that people care about. I find that developers and designers haven’t necessarily investigated this when trying to get others to care about performance. We often reach for the obvious – money! – but if we don’t use the same kind of language our VIPs are using, we might not get too far. You need to know this before you can make the case for performance work.
To find out these metrics or KPIs, start reading through the emails your VIPs are sending within your company. What does it say on company wikis? Are there major dashboards internally that people are looking at where you could find some good metrics? Listen intently in team meetings or thoroughly read annual reports to see what these metrics could be.
The second key here is to pick up on language you can effectively copy and paste as you make the case for performance work. You need to be able to reflect back the metrics that people already find important in a way they’ll be able to hear. Once you know your key metrics, it’s time to figure out how to communicate with your VIPs about performance using language that will resonate with them.
Let’s start with visit traffic as an example metric that a very important person cares about. Start to dig up research that other people and companies have done that correlates performance and your KPI. For example, cite studies:

“When the home page of Google Maps was reduced from 100KB to 70–80KB, traffic went up 10% in the first week, and an additional 25% in the following three weeks.” (source).

Read through websites like WPOStats, which collects the spectrum of studies on the impact of performance optimization on user experience and business metrics. Tweet and see if others have done similar research that correlates performance and your site’s main KPI.
Once you have collected some research that touches on the same kind of language your VIPs use about the success of your site, it’s time to present it. You can start with something simple, like a qualitative description of the work you’re actively doing to improve the site that translates to improved metrics that your VIPs care about. It can be helpful to append a performance budget to any proposal so you can compare the budget to your site’s reality and how it might positively impact those KPIs folks care about.
Words and graphs are often only half the battle when it comes to getting others to care about performance. Often, videos appeal to folks’ emotions in a way that is missed when glancing through charts and graphs. On A List Apart I recently detailed how to create videos of how fast your site loads. Let’s say that your VIPs care about how your site loads on mobile devices; it’s time to show them how your site loads on mobile networks.
Open video

You can use these videos to make a number of different statements to your VIPs, depending on what they care about:

Look at how slow our site loads versus our competitor!
Look at how slow our site loads for users in another country!
Look at how slow our site loads on mobile networks!

Again, you really need to know which metrics your VIPs care about and tune into the language they’re using. If they don’t care about the overall user experience of your site on mobile devices, then showing them how slow your site loads on 3G isn’t going to work. This will be your sales pitch; you need to practice and iterate on the language and highlights that will land best with your audience. 
To make your sales pitch as solid as possible, gut-check your ideas on how to present it with other co-workers to get their feedback. Read up on how to construct effective arguments and deliver them; do some research and see what others have done at your company when pitching to VIPs. Are slides effective? Memos or emails? Hallway conversations? Sometimes the best way to change people’s minds is by mentioning it in informal chats over coffee. Emulate the other leaders in your organization who are successful at this work. 
Every organization and very important person is different. Learn what metrics folks truly care about, study the language that they use, and apply what you’ve learned in a way that’ll land with those individuals. It may take time to craft your pitch for performance work over time, but it’s important work to do. If you’re able to figure out how to mirror back the language and metrics VIPs care about, and connect the dots to performance for them, you will have a huge leg up on keeping your site fast in the long run.",2015,Lara Hogan,larahogan,2015-12-08T00:00:00+00:00,https://24ways.org/2015/helping-vips-care-about-performance/,business
52,Git Rebasing: An Elfin Workshop Workflow,"This year Santa’s helpers have been tasked with making a garland. It’s a pretty simple task: string beads onto yarn in a specific order. When the garland reaches a specific length, add it to the main workshop garland. Each elf has a specific sequence they’re supposed to chain, which is given to them via a work order. (This is starting to sound like one of those horrible calculus problems. I promise it isn’t. It’s worse; it’s about Git.)
For the most part, the system works really well. The elves are able to quickly build up a shared chain because each elf specialises on their own bit of garland, and then links the garland together. Because of this they’re able to work independently, but towards the common goal of making a beautiful garland.
At first the elves are really careful with each bead they put onto the garland. They check with one another before merging their work, and review each new link carefully. As time crunches on, the elves pour a little more cheer into the eggnog cooler, and the quality of work starts to degrade. Tensions rise as mistakes are made and unkind words are said. The elves quickly realise they’re going to need a system to change the beads out when mistakes are made in the chain.
The first common mistake is not looking to see what the latest chain is that’s been added to the main garland. The garland is huge, and it sits on a roll in one of the corners of the workshop. It’s a big workshop, so it is incredibly impractical to walk all the way to the roll to check what the last link is on the chain. The elves, being magical, have set up a monitoring system that allows them to keep a local copy of the main garland at their workstation. It’s an imperfect system though, so the elves have to request a manual refresh to see the latest copy. They can request a new copy by running the command
git pull --rebase=preserve
(They found that if they ran git pull on its own, they ended up with weird loops of extra beads off the main garland, so they’ve opted to use this method.) This keeps the shared garland up to date, which makes things a lot easier. A visualisation of the rebase process is available.
The next thing the elves noticed is that if they worked on the main workshop garland, they were always running into problems when they tried to share their work back with the rest of the workshop. It was fine if they were working late at night by themselves, but in the middle of the day, it was horrible. (I’ve been asked not to talk about that time the fight broke out.) Instead of trying to share everything on their local copy of the main garland, the elves have realised it’s a lot easier to work on a new string and then knot this onto the main garland when their pattern repeat is finished. They generate a new string by issuing the following commands:
git checkout master
git checkout -b 1234_pattern-name
1234 represents the work order number and pattern-name describes the pattern they’re adding. Each bead is then added to the new link (git add bead.txt) and locked into place (git commit). Each elf repeats this process until the sequence of beads described in the work order has been added to their mini garland.
To combine their work with the main garland, the elves need to make a few decisions. If they’re making a single strand, they issue the following commands:
git checkout master
git merge --ff-only 1234_pattern-name
To share their work they publish the new version of the main garland to the workshop spool with the command git push origin master.
Sometimes this fails. Sharing work fails because the workshop spool has gotten new links added since the elf last updated their copy of the main workshop spool. This makes the elves both happy and sad. It makes them happy because it means the other elves have been working too, but it makes them sad because they now need to do a bit of extra work to close their work order. 
To update the local copy of the workshop spool, the elf first unlinks the chain they just linked by running the command:
git reset --merge ORIG_HEAD
This works because the garland magic notices when the elves are doing a particularly dangerous thing and places a temporary, invisible bookmark to the last safe bead in the chain before the dangerous thing happened. The garland no longer has the elf’s work, and can be updated safely. The elf runs the command git pull --rebase=preserve and the changes all the other elves have made are applied locally.
With these new beads in place, the elf now has to restring their own chain so that it starts at the right place. To do this, the elf turns back to their own chain (git checkout 1234_pattern-name) and runs the command git rebase master. Assuming their bead pattern is completely unique, the process will run and the elf’s beads will be restrung on the tip of the main workshop garland.
Sometimes the magic fails and the elf has to deal with merge conflicts. These are kind of annoying, so the elf uses a special inspector tool to figure things out. The elf opens the inspector by running the command git mergetool to work through places where their beads have been added at the same points as another elf’s beads. Once all the conflicts are resolved, the elf saves their work, and quits the inspector. They might need to do this a few times if there are a lot of new beads, so the elf has learned to follow this update process regularly instead of just waiting until they’re ready to close out their work order.
Once their link is up to date, the elf can now reapply their chain as before, publish their work to the main workshop garland, and close their work order:
git checkout master
git merge --ff-only 1234_pattern-name
git push origin master
Generally this process works well for the elves. Sometimes, though, when they’re tired or bored or a little drunk on festive cheer, they realise there’s a mistake in their chain of beads. Fortunately they can fix the beads without anyone else knowing. These tools can be applied to the whole workshop chain as well, but it causes problems because the magic assumes that elves are only ever adding to the main chain, not removing or reordering beads on the fly. Depending on where the mistake is, the elf has a few different options.
Let’s pretend the elf has a sequence of five beads she’s been working on. The work order says the pattern should be red-blue-red-blue-red.

If the sequence of beads is wrong (for example, blue-blue-red-red-red), the elf can remove the beads from the chain, but keep the beads in her workstation using the command git reset --soft HEAD~5.

If she’s been using the wrong colours and the wrong pattern (for example, green-green-yellow-yellow-green), she can remove the beads from her chain and discard them from her workstation using the command git reset --hard HEAD~5.

If one of the beads is missing (for example, red-blue-blue-red), she can restring the beads using the first method, or she can use a bit of magic to add the missing bead into the sequence.

Using a tool that’s a bit like orthoscopic surgery, she first selects a sequence of beads which contains the problem. A visualisation of this process is available.
Start the garland surgery process with the command:
git rebase --interactive HEAD~4
A new screen comes up with the following information (the oldest bead is on top):
pick c2e4877 Red bead
pick 9b5555e Blue bead
pick 7afd66b Blue bead
pick e1f2537 Red bead
The elf adjusts the list, changing “pick” to “edit” next to the first blue bead:
pick c2e4877 Red bead
edit 9b5555e Blue bead
pick 7afd66b Blue bead
pick e1f2537 Red bead
She then saves her work and quits the editor. The garland magic has placed her back in time at the moment just after she added the first blue bead.

She needs to manually fix up her garland to add the new red bead. If the beads were files, she might run commands like vim beads.txt and edit the file to make the necessary changes.
Once she’s finished her changes, she needs to add her new bead to the garland (git add --all) and lock it into place (git commit). This time she assigns the commit message “Red bead – added” so she can easily find it.

The garland magic has replaced the bead, but she still needs to verify the remaining beads on the garland. This is a mostly automatic process which is started by running the command git rebase --continue.
The new red bead has been assigned a position formerly held by the blue bead, and so the elf must deal with a merge conflict. She opens up a new program to help resolve the conflict by running git mergetool.

She knows she wants both of these beads in place, so the elf edits the file to include both the red and blue beads.

With the conflict resolved, the elf saves her changes and quits the mergetool.
Back at the command line, the elf checks the status of her work using the command git status.
rebase in progress; onto 4a9cb9d
You are currently rebasing branch '2_RBRBR' on '4a9cb9d'.
  (all conflicts fixed: run ""git rebase --continue"")

Changes to be committed:
  (use ""git reset HEAD <file>..."" to unstage)

    modified:   beads.txt

Untracked files:
  (use ""git add <file>..."" to include in what will be committed)

    beads.txt.orig
She removes the file added by the mergetool with the command rm beads.txt.orig and commits the edits she just made to the bead file using the commands:
git add beads.txt
git commit --message ""Blue bead -- resolved conflict""

With the conflict resolved, the elf is able to continue with the rebasing process using the command git rebase --continue. There is one final conflict the elf needs to resolve. Once again, she opens up the visualisation tool and takes a look at the two conflicting files.

She incorporates the changes from the left and right column to ensure her bead sequence is correct.

Once the merge conflict is resolved, the elf saves the file and quits the mergetool. Once again, she cleans out the backup file added by the mergetool (rm beads.txt.orig) and commits her changes to the garland:
git add beads.txt
git commit --message ""Red bead -- resolved conflict""
and then runs the final verification steps in the rebase process (git rebase --continue).

The verification process runs through to the end, and the elf checks her work using the command git log --oneline.
9269914 Red bead -- resolved conflict
4916353 Blue bead -- resolved conflict
aef0d5c Red bead -- added
9b5555e Blue bead
c2e4877 Red bead
She knows she needs to read the sequence from bottom to top (the oldest bead is on the bottom). Reviewing the list she sees that the sequence is now correct.
Sometimes, late at night, the elf makes new copies of the workshop garland so she can play around with the bead sequencer just to see what happens. It’s made her more confident at restringing beads when she’s found real mistakes. And she doesn’t mind helping her fellow elves when they run into trouble with their beads. The sugar cookies they leave her as thanks don’t hurt either. If you would also like to play with the bead sequencer, you can get a copy of the branches the elf worked.

Our lessons from the workshop:

By using rebase to update your branches, you avoid merge commits and keep a clean commit history.
If you make a mistake on one of your local branches, you can use reset to take commits off your branch. If you want to save the work, but uncommit it, add the parameter --soft. If you want to completely discard the work, use the parameter, --hard.
If you have merged working branch changes to the local copy of your master branch and it is preventing you from pushing your work to a remote repository, remove these changes using the command reset with the parameter --merge ORIG_HEAD before updating your local copy of the remote master branch.
If you want to make a change to work that was committed a little while ago, you can use the command rebase with the parameter --interactive. You will need to include how many commits back in time you want to review.",2015,Emma Jane Westby,emmajanewestby,2015-12-07T00:00:00+00:00,https://24ways.org/2015/git-rebasing/,code
70,Bringing Your Code to the Streets,"— or How to Be a Street VJ
Our amazing world of web code is escaping out of the browser at an alarming rate and appearing in every aspect of the environment around us. Over the past few years we’ve already seen JavaScript used server-side, hardware coded with JavaScript, a rise of native style and desktop apps created with HTML, CSS and JavaScript, and even virtual reality (VR) is getting its fair share of front-end goodness.
You can go ahead and play with JavaScript-powered hardware such as the Tessel or the Espruino to name a couple. Just check out the Tessel project page to see JavaScript in the world of coffee roasting or sleep tracking your pet. With the rise of the internet of things, JavaScript can be seen collecting information on flooding among other things. And if that’s not enough ‘outside the browser’ implementations, Node.js servers can even be found in aircraft!
I previously mentioned VR and with three.js’s extra StereoEffect.js module it’s relatively simple to get browser 3D goodness to be Google Cardboard-ready, and thus set the stage for all things JavaScript and VR. It’s been pretty popular in the art world too, with interactive works such as Seb Lee-Delisle’s Lunar Trails installation, featuring the old arcade game Lunar Lander, which you can now play in your browser while others watch (it is the web after all). The Science Museum in London held Chrome Web Lab, an interactive exhibition featuring five experiments, showcasing the magic of the web. And it’s not even the connectivity of the web that’s being showcased; we can even take things offline and use web code for amazing things, such as fighting Ebola.
One thing is for sure, JavaScript is awesome. Hell, if you believe those telly programs (as we all do), JavaScript can even take down the stock market, purely through the witchcraft of canvas! Go JavaScript!
Now it’s our turn
So I wanted to create a little project influenced by this theme, and as it’s Christmas, take it to the streets for a little bit of party fun! Something that could take code anywhere. Here’s how I made a portable visual projection pack, a piece of video mixing software and created some web-coded street art.
Step one: The equipment
You will need:

One laptop: with HDMI output and a modern browser installed, such as Google Chrome.
One battery-powered mini projector: I’ve used a Texas Instruments DLP; for its 120 lumens it was the best cost-to-lumens ratio I could find.
One MIDI controller (optional): mine is an ICON iDJ as it suits mixing visuals. However, there is more affordable hardware on the market such as an Akai LPD8 or a Korg nanoPAD2. As you’ll see in the article, this is optional as it can be emulated within the software.
A case to carry it all around in.


Step two: The software
The projected visuals, I imagined, could be anything you can create within a browser, whether that be simple HTML and CSS, images, videos, SVG or canvas. The only requirement I have is that they move or change with sound and that I can mix any one visual into another.
You may remember a couple of years ago I created a demo on this very site, allowing audio-triggered visuals from the ambient sounds your device mic was picking up. That was a great starting point – I used that exact method to pick up the audio and thus the first requirement was complete. If you want to see some more examples of visuals I’ve put together for this, there’s a showcase on CodePen.
The second requirement took a little more thought. I needed two screens, which could at any point show any of the visuals I had coded, but could be mixed from one into the other and back again. So let’s start with two divs, both absolutely positioned so they’re on top of each other, but at the start the second screen’s opacity is set to zero.
Now all we need is a slider, which when moved from one side to the other slowly sets the second screen’s opacity to 1, thereby fading it in.
See the Pen Mixing Screens (Software Version) by Rumyra (@Rumyra) on CodePen.
Mixing Screens (CodePen)

As you saw above, I have a MIDI controller and although the software method works great, I’d quite like to make use of this nifty piece of kit. That’s easily done with the Web MIDI API. All I need to do is call it, and when I move one of the sliders on the controller (I’ve allocated the big cross fader in the middle for this), pick up on the change of value and use that to control the opacity instead.
var midi, data;
// start talking to MIDI controller
if (navigator.requestMIDIAccess) {
  navigator.requestMIDIAccess({
    sysex: false
  }).then(onMIDISuccess, onMIDIFailure);
} else {
  alert(“No MIDI support in your browser.”);
}

// on success
function onMIDISuccess(midiData) {
  // this is all our MIDI data
  midi = midiData;

  var allInputs = midi.allInputs.values();
  // loop over all available inputs and listen for any MIDI input
  for (var input = allInputs.next(); input && !input.done; input = allInputs.next()) {
    // when a MIDI value is received call the onMIDIMessage function
    input.value.onmidimessage = onMIDIMessage;
  }
}

function onMIDIMessage(message) {
  // data comes in the form [command/channel, note, velocity]
  data = message.data;

  // Opacity change for screen. The cross fader values are [176, 8, {0-127}]
  if ( (data[0] === 176) && (data[1] === 8) ) {
    // this value will change as the fader is moved
    var opacity = data[2]/127;
    screenTwo.style.opacity = opacity;
  }
}

The final code was slightly more complicated than this, as I decided to switch the two screens based on the frequencies of the sound that was playing, and use the cross fader to depict the frequency threshold value. This meant they flickered in and out of each other, rather than just faded. There’s a very rough-and-ready first version of the software on GitHub.
Phew, Great! Now we need to get all this to the streets!
Step three: Portable kit
Did you notice how I mentioned a case to carry it all around in? I wanted the case to be morphable, so I could use the equipment from it too, a sort of bag-to-usherette-tray-type affair. Well, I had an unused laptop bag…

I strengthened it with some MDF, so when I opened the bag it would hold like a tray where the laptop and MIDI controller would sit. The projector was Velcroed to the external pocket of the bag, so when it was a tray it would project from underneath. I added two durable straps, one for my shoulders and one round my waist, both attached to the bag itself. There was a lot of cutting and trimming. As it was a laptop bag it was pretty thick to start and sewing was tricky. However, I only broke one sewing machine needle; I’ve been known to break more working with leather, so I figured I was doing well. By the way, you can actually buy usherette trays, but I just couldn’t resist hacking my own :)
Step four: Take to the streets
First, make sure everything is charged – everything – a lot! The laptop has to power both the MIDI controller and the projector, and although I have a mobile phone battery booster pack, that’ll only charge the projector should it run out. I estimated I could get a good hour of visual artistry before I needed to worry, though.
I had a couple of ideas about time of day and location. Here in the UK at this time of year, it gets dark around half past four, so I could easily head out in a city around 5pm and it would be dark enough for the projections to be seen pretty well. I chose Bristol, around the waterfront, as there were some interesting locations to try it out in. The best was Millennium Square: busy but not crowded and plenty of surfaces to try projecting on to.
My first time out with the portable audio/visual pack (PAVP as it will now be named) was brilliant. I played music and projected visuals, like a one-woman band of A/V!


You might be thinking what the point of this was, besides, of course, it being a bit of fun. Well, this project got me to look at canvas and SVG more closely. The Web MIDI API was really interesting; MIDI as a data format has some great practical uses. I think without our side projects we may not have all these wonderful uses for our everyday code. Not only do they remind us coding can, and should, be fun, they also help us learn and grow as makers.
My favourite part? When I was projecting into a water feature in Millennium Square. For those who are familiar, you’ll know it’s like a wall of water so it produced a superb effect. I drew quite a crowd and a kid came to stand next to me and all I could hear him say with enthusiasm was, ‘Oh wow! That’s so cool!’
Yes… yes, kid, it was cool. Making things with code is cool.
Massive thanks to the lovely Drew McLellan for his incredibly well-directed photography, and also Simon Johnson who took a great hand in perfecting the kit while it was attached.",2015,Ruth John,ruthjohn,2015-12-06T00:00:00+00:00,https://24ways.org/2015/bringing-your-code-to-the-streets/,code
49,Universal React,"One of the libraries to receive a huge amount of focus in 2015 has been ReactJS, a library created by Facebook for building user interfaces and web applications.
More generally we’ve seen an even greater rise in the number of applications built primarily on the client side with most of the logic implemented in JavaScript. One of the main issues with building an app in this way is that you immediately forgo any customers who might browse with JavaScript turned off, and you can also miss out on any robots that might visit your site to crawl it (such as Google’s search bots). Additionally, we gain a performance improvement by being able to render from the server rather than having to wait for all the JavaScript to be loaded and executed.
The good news is that this problem has been recognised and it is possible to build a fully featured client-side application that can be rendered on the server. The way in which these apps work is as follows:

The user visits www.yoursite.com and the server executes your JavaScript to generate the HTML it needs to render the page.
In the background, the client-side JavaScript is executed and takes over the duty of rendering the page.
The next time a user clicks, rather than being sent to the server, the client-side app is in control.
If the user doesn’t have JavaScript enabled, each click on a link goes to the server and they get the server-rendered content again.

This means you can still provide a very quick and snappy experience for JavaScript users without having to abandon your non-JS users. We achieve this by writing JavaScript that can be executed on the server or on the client (you might have heard this referred to as isomorphic) and using a JavaScript framework that’s clever enough handle server- or client-side execution. Currently, ReactJS is leading the way here, although Ember and Angular are both working on solutions to this problem.
It’s worth noting that this tutorial assumes some familiarity with React in general, its syntax and concepts. If you’d like a refresher, the ReactJS docs are a good place to start.
 Getting started
We’re going to create a tiny ReactJS application that will work on the server and the client. First we’ll need to create a new project and install some dependencies. In a new, blank directory, run:
npm init -y
npm install --save ejs express react react-router react-dom
That will create a new project and install our dependencies:

ejs is a templating engine that we’ll use to render our HTML on the server.
express is a small web framework we’ll run our server on.
react-router is a popular routing solution for React so our app can fully support and respect URLs.
react-dom is a small React library used for rendering React components.

We’re also going to write all our code in ECMAScript 6, and therefore need to install BabelJS and configure that too.
npm install --save-dev babel-cli babel-preset-es2015 babel-preset-react
Then, create a .babelrc file that contains the following:
{
  ""presets"": [""es2015"", ""react""]
}
What we’ve done here is install Babel’s command line interface (CLI) tool and configured it to transform our code from ECMAScript 6 (or ES2015) to ECMAScript 5, which is more widely supported. We’ll need the React transforms when we start writing JSX when working with React.
Creating a server
For now, our ExpressJS server is pretty straightforward. All we’ll do is render a view that says ‘Hello World’. Here’s our server code:
import express from 'express';
import http from 'http';

const app = express();

app.use(express.static('public'));

app.set('view engine', 'ejs');

app.get('*', (req, res) => {
  res.render('index');
});

const server = http.createServer(app);

server.listen(3003);
server.on('listening', () => {
  console.log('Listening on 3003');
});
Here we’re using ES6 modules, which I wrote about on 24 ways last year, if you’d like a reminder. We tell the app to render the index view on any GET request (that’s what app.get('*') means, the wildcard matches any route).
We now need to create the index view file, which Express expects to be defined in views/index.ejs:
<!DOCTYPE html>
<html>
  <head>
    <title>My App</title>
  </head>

  <body>
    Hello World
  </body>
</html>
Finally, we’re ready to run the server. Because we installed babel-cli earlier we have access to the babel-node executable, which will transform all your code before running it through node. Run this command:
./node_modules/.bin/babel-node server.js
And you should now be able to visit http://localhost:3003 and see ‘Hello World’ right there:

Building the React app
Now we’ll build the React application entirely on the server, before adding the client-side JavaScript right at the end. Our app will have two routes, / and /about which will both show a small amount of content. This will demonstrate how to use React Router on the server side to make sure our React app plays nicely with URLs.
Firstly, let’s update views/index.ejs. Our server will figure out what HTML it needs to render, and pass that into the view. We can pass a value into our view when we render it, and then use EJS syntax to tell it to output that data. Update the template file so the body looks like so:
<body>
  <%- markup %>
</body>
Next, we’ll define the routes we want our app to have using React Router. For now we’ll just define the index route, and not worry about the /about route quite yet. We could define our routes in JSX, but I think for server-side rendering it’s clearer to define them as an object. Here’s what we’re starting with:
const routes = {
  path: '',
  component: AppComponent,
  childRoutes: [
    {
      path: '/',
      component: IndexComponent
    }
  ]
}
These are just placed at the top of server.js, after the import statements. Later we’ll move these into a separate file, but for now they are fine where they are.
Notice how I define first that the AppComponent should be used at the '' path, which effectively means it matches every single route and becomes a container for all our other components. Then I give it a child route of /, which will match the IndexComponent. Before we hook these routes up with our server, let’s quickly define components/app.js and components/index.js. app.js looks like so:
import React from 'react';

export default class AppComponent extends React.Component {
  render() {
    return (
      <div>
        <h2>Welcome to my App</h2>
        { this.props.children }
      </div>
    );
  }
}
When a React Router route has child components, they are given to us in the props under the children key, so we need to include them in the code we want to render for this component. The index.js component is pretty bland:
import React from 'react';

export default class IndexComponent extends React.Component {
  render() {
    return (
      <div>
        <p>This is the index page</p>
      </div>
    );
  }
}
Server-side routing with React Router
Head back into server.js, and firstly we’ll need to add some new imports:
import React from 'react';
import { renderToString } from 'react-dom/server';
import { match, RoutingContext } from 'react-router';

import AppComponent from './components/app';
import IndexComponent from './components/index';
The ReactDOM package provides react-dom/server which includes a renderToString method that takes a React component and produces the HTML string output of the component. It’s this method that we’ll use to render the HTML from the server, generated by React. From the React Router package we use match, a function used to find a matching route for a URL; and RoutingContext, a React component provided by React Router that we’ll need to render. This wraps up our components and provides some functionality that ties React Router together with our app. Generally you don’t need to concern yourself about how this component works, so don’t worry too much.
Now for the good bit: we can update our app.get('*') route with the code that matches the URL against the React routes:
app.get('*', (req, res) => {
  // routes is our object of React routes defined above
  match({ routes, location: req.url }, (err, redirectLocation, props) => {
    if (err) {
      // something went badly wrong, so 500 with a message
      res.status(500).send(err.message);
    } else if (redirectLocation) {
      // we matched a ReactRouter redirect, so redirect from the server
      res.redirect(302, redirectLocation.pathname + redirectLocation.search);
    } else if (props) {
      // if we got props, that means we found a valid component to render
      // for the given route
      const markup = renderToString(<RoutingContext {...props} />);

      // render `index.ejs`, but pass in the markup we want it to display
      res.render('index', { markup })

    } else {
      // no route match, so 404. In a real app you might render a custom
      // 404 view here
      res.sendStatus(404);
    }
  });
});
We call match, giving it the routes object we defined earlier and req.url, which contains the URL of the request. It calls a callback function we give it, with err, redirectLocation and props as the arguments. The first two conditionals in the callback function just deal with an error occuring or a redirect (React Router has built in redirect support). The most interesting bit is the third conditional, else if (props). If we got given props and we’ve made it this far it means we found a matching component to render and we can use this code to render it:
...
} else if (props) {
  // if we got props, that means we found a valid component to render
  // for the given route
  const markup = renderToString(<RoutingContext {...props} />);

  // render `index.ejs`, but pass in the markup we want it to display
  res.render('index', { markup })
} else {
   ...
}
The renderToString method from ReactDOM takes that RoutingContext component we mentioned earlier and renders it with the properties required. Again, you need not concern yourself with what this specific component does or what the props are. Most of this is data that React Router provides for us on top of our components.
Note the {...props}, which is a neat bit of JSX syntax that spreads out our object into key value properties. To see this better, note the two pieces of JSX code below, both of which are equivalent:
<MyComponent a=""foo"" b=""bar"" />

// OR:

const props = { a: ""foo"", b: ""bar"" };
<MyComponent {...props} />
Running the server again
I know that felt like a lot of work, but the good news is that once you’ve set this up you are free to focus on building your React components, safe in the knowledge that your server-side rendering is working. To check, restart the server and head to http://localhost:3003 once more. You should see it all working!

Refactoring and one more route
Before we move on to getting this code running on the client, let’s add one more route and do some tidying up. First, move our routes object out into routes.js:
import AppComponent from './components/app';
import IndexComponent from './components/index';

const routes = {
  path: '',
  component: AppComponent,
  childRoutes: [
    {
      path: '/',
      component: IndexComponent
    }
  ]
}

export { routes };
And then update server.js. You can remove the two component imports and replace them with:
import { routes } from './routes';
Finally, let’s add one more route for ./about and links between them. Create components/about.js:
import React from 'react';

export default class AboutComponent extends React.Component {
  render() {
    return (
      <div>
        <p>A little bit about me.</p>
      </div>
    );
  }
}
And then you can add it to routes.js too:
import AppComponent from './components/app';
import IndexComponent from './components/index';
import AboutComponent from './components/about';

const routes = {
  path: '',
  component: AppComponent,
  childRoutes: [
    {
      path: '/',
      component: IndexComponent
    },
    {
      path: '/about',
      component: AboutComponent
    }
  ]
}

export { routes };
If you now restart the server and head to http://localhost:3003/about` you’ll see the about page!

For the finishing touch we’ll use the React Router link component to add some links between the pages. Edit components/app.js to look like so:
import React from 'react';
import { Link } from 'react-router';

export default class AppComponent extends React.Component {
  render() {
    return (
      <div>
        <h2>Welcome to my App</h2>
        <ul>
          <li><Link to='/'>Home</Link></li>
          <li><Link to='/about'>About</Link></li>
        </ul>
        { this.props.children }
      </div>
    );
  }
}
You can now click between the pages to navigate. However, everytime we do so the requests hit the server. Now we’re going to make our final change, such that after the app has been rendered on the server once, it gets rendered and managed in the client, providing that snappy client-side app experience.
Client-side rendering
First, we’re going to make a small change to views/index.ejs. React doesn’t like rendering directly into the body and will give a warning when you do so. To prevent this we’ll wrap our app in a div:
<body>
  <div id=""app""><%- markup %></div>
  <script src=""build.js""></script>
</body>
I’ve also added in a script tag to build.js, which is the file we’ll generate containing all our client-side code.
Next, create client-render.js. This is going to be the only bit of JavaScript that’s exclusive to the client side. In it we need to pull in our routes and render them to the DOM.
import React from 'react';
import ReactDOM from 'react-dom';
import { Router } from 'react-router';

import { routes } from './routes';

import createBrowserHistory from 'history/lib/createBrowserHistory';

ReactDOM.render(
  <Router routes={routes} history={createBrowserHistory()} />,
  document.getElementById('app')
)
The first thing you might notice is the mention of createBrowserHistory. React Router is built on top of the history module, a module that listens to the browser’s address bar and parses the new location. It has many modes of operation: it can keep track using a hashbang, such as http://localhost/#!/about (this is the default), or you can tell it to use the HTML5 history API by calling createBrowserHistory, which is what we’ve done. This will keep the URLs nice and neat and make sure the client and the server are using the same URL structure. You can read more about React Router and histories in the React Router documentation.
Finally we use ReactDOM.render and give it the Router component, telling it about all our routes, and also tell ReactDOM where to render, the #app element.
Generating build.js
We’re actually almost there! The final thing we need to do is generate our client side bundle. For this we’re going to use webpack, a module bundler that can take our application, follow all the imports and generate one large bundle from them. We’ll install it and babel-loader, a webpack plugin for transforming code through Babel.
npm install --save-dev webpack babel-loader
To run webpack we just need to create a configuration file, called webpack.config.js. Create the file in the root of our application and add the following code:
var path = require('path');
module.exports = {
  entry: path.join(process.cwd(), 'client-render.js'),
  output: {
    path: './public/',
    filename: 'build.js'
  },
  module: {
    loaders: [
      {
        test: /.js$/,
        loader: 'babel'
      }
    ]
  }
}
Note first that this file can’t be written in ES6 as it doesn’t get transformed. The first thing we do is tell webpack the main entry point for our application, which is client-render.js. We use process.cwd() because webpack expects an exact location – if we just gave it the string ‘client-render.js’, webpack wouldn’t be able to find it.
Next, we tell webpack where to output our file, and here I’m telling it to place the file in public/build.js. Finally we tell webpack that every time it hits a file that ends in .js, it should use the babel-loader plugin to transform the code first.
Now we’re ready to generate the bundle!
./node_modules/.bin/webpack
This will take a fair few seconds to run (on my machine it’s about seven or eight), but once it has it will have created public/build.js, a client-side bundle of our application. If you restart your server once more you’ll see that we can now navigate around our application without hitting the server, because React on the client takes over. Perfect!
The first bundle that webpack generates is pretty slow, but if you run webpack -w it will go into watch mode, where it watches files for changes and regenerates the bundle. The key thing is that it only regenerates the small pieces of the bundle it needs, so while the first bundle is very slow, the rest are lightning fast. I recommend leaving webpack constantly running in watch mode when you’re developing.
Conclusions
First, if you’d like to look through this code yourself you can find it all on GitHub. Feel free to raise an issue there or tweet me if you have any problems or would like to ask further questions.
Next, I want to stress that you shouldn’t use this as an excuse to build all your apps in this way. Some of you might be wondering whether a static site like the one we built today is worth its complexity, and you’d be right. I used it as it’s an easy example to work with but in the future you should carefully consider your reasons for wanting to build a universal React application and make sure it’s a suitable infrastructure for you.
With that, all that’s left for me to do is wish you a very merry Christmas and best of luck with your React applications!",2015,Jack Franklin,jackfranklin,2015-12-05T00:00:00+00:00,https://24ways.org/2015/universal-react/,code
53,Get Expressive with Your Typography,"In 1955 Beatrice Warde, an American communicator on typography, published a series of essays entitled The Crystal Goblet in which she wrote, “People who love ideas must have a love of words. They will take a vivid interest in the clothes that words wear.” And with that proposition Warde introduced the idea that just as we judge someone based on the clothes they are wearing, so we make judgements about text based on the typefaces in which it is set.
Beatrice Warde. ©1970 Monotype Imaging Inc.
Choosing the same typeface as everyone else, especially if you’re trying to make a statement, is like turning up to a party in the same dress; to a meeting in the same suit, shirt and tie; or to a craft ale dispensary in the same plaid shirt and turned-up skinny jeans.
But there’s more to your choice of typeface than simply making an impression. In 2012 Jon Tan wrote on 24 ways about a scientific study called “The Aesthetics of Reading” which concluded that “good quality typography is responsible for greater engagement during reading and thus induces a good mood.”
Furthermore, at this year’s Ampersand conference Sarah Hyndman, an expert in multisensory typography, discussed how typefaces can communicate with our subconscious. Sarah showed that different fonts could have an effect on how food tasted. A rounded font placed near a bowl of jellybeans would make them taste sweeter, and a jagged angular font would make them taste more sour. 
The quality of your typography can therefore affect the mood of your reader, and your font choice directly affect the senses. This means you can manipulate the way people feel. You can change their emotional state through type alone. Now that’s a real superpower!
The effects of your body text design choices are measurable but subtle. If you really want to have an impact you need to think big. Literally. Display text and headings are your attention grabbers. They are your chance to interrupt, introduce and seduce.
Display text and headings set the scene and draw people in. Text set large creates an image that visitors see before they read, and that’s your chance to choose a typeface that immediately expresses what the text, and indeed the entire website, stands for. What expectations of the text do you want to set up? Youthful enthusiasm? Businesslike? Cutting-edge? Hipster? Sensible and secure? Fun and informal? Authoritarian?
Typography conveys much more than just information. It imparts feeling, emotion and sentiment, and arouses preconceived ideas of trust, tone and content. Think about taking advantage of this by introducing impactful, expressive typography to your designs on the web. You can alter the way your reader feels, so what emotion do you want to provoke?
Maybe you want them to feel inspired like this stop smoking campaign:
helsenorge.no
Perhaps they should be moved and intrigued, as with Makeshift magazine:
mkshft.org
Or calmly reassured:
www.cleopatra-marina.gr
Fonts also tap into the complex library of associations that we’ve been accumulating in our brains all of our lives. You build up these associations every time you see a font from the context that you see it in. All of us associate certain letterforms with topics, times and places.
Retiro is obviously Spanish:
Retiro by Typofonderie
Bodoni and Eurostile used in this menu couldn’t be much more Italian:
Bodoni and Eurostile, both designed in Italy
To me, Clarendon gives a sense of the 1960s and 1970s. I’m not sure if that’s what Costa was going for, but that’s what it means to me:
Costa coffee flier
And Knockout and Gotham really couldn’t be much more American:
Knockout and Gotham by Hoefler & Co
When it comes to choosing your display typeface, the type designer Christian Schwartz says there are two kinds. First are the workhorse typefaces that will do whatever you want them to do. Helvetica, Proxima Nova and Futura are good examples. These fonts can be shaped in many different ways, but this also means they are found everywhere and take great skill and practice to work with in a unique and striking manner.
The second kind of typeface is one that does most of the work for you. Like finely tailored clothing, it’s the detail in the design that adds interest.
Setting headings in Bree rather than Helvetica makes a big difference to the tone of the article
Such typefaces carry much more inherent character, but are also less malleable and harder to adapt to different contexts. Good examples are Marr Sans, FS Clerkenwell, Strangelove and Bree.
Push the boat out
Remember, all type can have an effect on the reader. Take advantage of that and allow your type to have its own vernacular and impact. Be expressive with your type. Don’t be too reverential, dogmatic – or ordinary. Be brave and push a few boundaries.
Adapted from Web Typography a book in progress by Richard Rutter.",2015,Richard Rutter,richardrutter,2015-12-04T00:00:00+00:00,https://24ways.org/2015/get-expressive-with-your-typography/,design
69,How to Do a UX Review,"A UX review is where an expert goes through a website looking for usability and experience problems and makes recommendations on how to fix them. 
I’ve completed a number of UX reviews over my twelve years working as a user experience consultant and I thought I’d share my approach. 
I’ll be talking about reviewing websites here; you can adapt the approach for web apps, or mobile or desktop apps. 
Why conduct a review
Typically, a client asks for a review to be undertaken by a trusted and, ideally, detached third party who either works for an agency or is a freelancer. Often they may ask a new member of the UX team to complete one, or even set it as a task for a job interview. This indicates the client is looking for an objective view, seen from the outside as a user would see the website. 
I always suggest conducting some user research rather than a review. Users know their goals and watching them make (what you might think of as) mistakes on the website is invaluable. Conducting research with six users can give you six hours’ worth of review material from six viewpoints. In short, user research can identify more problems and show how common those problems might be. 
There are three reasons, though, why a review might better suit client needs than user research: 

Quick results: user research and analysis takes at least three weeks.
Limited budget:  the £6–10,000 cost to run user research is about twice the cost of a UX review. 
Users are hard to reach: in the business-to-business world, reaching users is difficult, especially if your users hold senior positions in their organisations. Working with consumers is much easier as there are often more of them. 

There is some debate about the benefits of user research over UX review. In my experience you learn far more from research, but opinions differ. 
Be objective
The number one mistake many UX reviewers make is reporting back the issues they identify as their opinion. This can cause credibility problems because you have to keep justifying why your opinion is correct. 
I’ve had the most success when giving bad news in a UX review and then finally getting things fixed when I have been as objective as possible, offering evidence for why something may be a problem. 
To be objective we need two sources of data: numbers from analytics to appeal to reason; and stories from users in the form of personas to speak to emotions. Highlighting issues with dispassionate numerical data helps show the extent of the problem. Making the problems more human using personas can make the problem feel more real. 
Numbers from analytics
The majority of clients I work with use Google Analytics, but if you use a different analytics package the same concepts apply. I use analytics to find two sets of things.
1. Landing pages and search terms
Landing pages are the pages users see first when they visit a website – more often than not via a Google search. Landing pages reveal user goals. If a user landed on a page called ‘Yellow shoes’ their goal may well be to find out about or buy some yellow shoes.  
It would be great to see all the search terms bringing people to the website but in 2011 Google stopped providing search term data to (rightly!) protect users’ privacy. You can get some search term data from Google Webmaster tools, but we must rely on landing pages as a clue to our users’ goals. 
The thing to look for is high-traffic landing pages with a high bounce rate. Bounce rate is the percentage of visitors to a website who navigate away from the site after viewing only one page. A high bounce rate (over 50%) isn’t good; above 70% is bad.
To get a list of high-traffic landing pages with a high bounce rate install this bespoke report.
Google Analytics showing landing pages ordered by popularity and the bounce rate for each.
This is the list of pages with high demand and that have real problems as the bounce rate is high. This is the main focus of the UX review. 
2. User flows
We have the beginnings of the user journey: search terms and initial landing pages. Now we can tap into the really useful bit of Google Analytics. Called behaviour flows, they show the most common order of pages visited. 
Behaviour flows from Google Analytics, showing the routes users took through the website.
Here we can see the second and third (and so on) pages users visited. Importantly, we can also see the drop-outs at each step. 
If your client has it set up, you can also set goal pages (for example, a post-checkout contact us and thank you page). You can then see a similar view that tracks back from the goal pages. If your client doesn’t have this, suggest they set up goal tracking. It’s easy to do. 
We now have the remainder of the user journey. 
A user journey
Expect the work in analytics to take up to a day.  
We may well identify more than one user journey, starting from different landing pages and going to different second- and third-level pages. That’s a good thing and shows we have different user types. Talking of user types, we need to define who our users are. 
Personas
We have some user journeys and now we need to understand more about our users’ motivations and goals. 
I have a love-hate relationship with personas, but used properly these portraits of users can help bring a human touch to our UX review.   
I suggest using a very cut-down view of a persona. My old friends Steve Cable and Richard Caddick at cxpartners have a great free template for personas from their book Communicating the User Experience.
The first thing to do is find a picture that represents that persona. Don’t use crappy stock photography – it’s sometimes hard to relate to perfect-looking people) – use authentic-looking people. Here’s a good collection of persona photos.   
An example persona.
The personas have three basic attributes:

Goals: we can complete these drawing on the analytics data we have (see example).
Musts: things we have to do to meet the persona’s needs.
Must nots: a list of things we really shouldn’t do. 

Completing points 2 and 3 can often be done during the writing of the report. 
Let’s take an example. We know that the search term ‘yellow shoes’ takes the user to the landing page for yellow shoes. We also know this page has a high bounce rate, meaning it doesn’t provide a good experience. 
With our expert hat on we can review the page. We will find two types of problem: 

Usability issues: ineffective button placement or incorrect wording, links not looking like links, and so on. 
Experience issues: for example, if a product is out of stock we have to contact the business to ask them to restock. 

That link is very small and hard to see.
We could identify that the contact button isn’t easy to find (a usability issue) but that’s not the real problem here. That the user has to ask the business to restock the item is a bad user experience. We add this to our personas’ must nots. The big experience problems with the site form the musts and must nots for our personas. 
We now have a story around our user journey that highlights what is going wrong. 
If we’ve identified a number of user journeys, multiple landing pages and differing second and third pages visited, we can create more personas to match. A good rule of thumb is no more than three personas. Any more and they lose impact, watering down your results.  
Expect persona creation to take up to a day to complete. 
Let’s start the review
We take the user journeys and we follow them step by step, working through the website looking for the reasons why users drop out at each step. Using Keynote or PowerPoint, I structure the final report around the user journey with separate sections for each step.
For each step we’ll find both usability and experience problems. Split the results into those two groups. 
Usability problems are fairly easy to fix as they’re often quick design changes. As you go along, note the usability problems in one place: we’ll call this ‘quick wins’. Simple quick fixes are a reassuring thing for a client to see and mean they can get started on stuff right away. You can mark the severity of usability issues. Use a scale from 1 to 3 (if you use 1 to 5 everything ends up being a 3!) where 1 is minor and 3 is serious. 
Review the website on the device you’d expect your persona to use. Are they using the site on a smartphone? Review it on a smartphone. 
I allow one page or slide per problem, which allows me to explain what is going wrong. For a usability problem I’ll often make a quick wireframe or sketch to explain how to address it. 
A UX review slide displaying all the elements to be addressed. These slides may be viewed from across the room on a screen so zoom into areas of discussion.
(Quick tip: if you use Google Chrome, try Awesome Screenshot to capture screens.)
When it comes to the more severe experience problems – things like an online shop not offering next day delivery, or a business that needs to promise to get back to new customers within a few hours – these will take more than a tweak to the UI to fix. 
Call these something different. I use the terms like business challenges and customer experience issues as they show that it will take changes to the organisation and its processes to address them. It’s often beyond the remit of a humble UX consultant to recommend how to fix organisational issues, so don’t try.  
Again, create a page within your document to collect all of the business challenges together. 
Expect the review to take between one and three days to complete. 
The final report should follow this structure:

The approach
Overview of usability quick wins
Overview of experience issues
Overview of Google Analytics findings
The user journeys 
The personas
Detailed page-by-page review (broken down by steps on the user journey)

There are two academic theories to help with the review. 
Heuristic evaluation is a set of criteria to organise the issues you find. They’re great for categorising the usability issues you identify but in practice they can be quite cumbersome to apply. 
I prefer the more scientific and much simpler cognitive walkthrough that is focused on goals and actions.
A workshop to go through the findings
The most important part of the UX review process is to talk through the issues with your client and their team. 
A document can only communicate a certain amount. Conversations about the findings will help the team understand the severity of the issues you’ve uncovered and give them a chance to discuss what to do about them. 
Expect the workshop to last around three hours.
When presenting the report, explain the method you used to conduct the review, the data sources, personas and the reasoning behind the issues you found. Start by going through the usability issues. Often these won’t be contentious and you can build trust and improve your credibility by making simple, easy to implement changes. 
The most valuable part of the workshop is conversation around each issue, especially the experience problems. The workshop should include time to talk through each experience issue and how the team will address it. 
I collect actions on index cards throughout the workshop and make a note of who will take what action with each problem. 
Index cards showing the problem and who is responsible.
When talking through the issues, the person who designed the site is probably in the room – they may well feel threatened. So be nice.
When I talk through the report I try to have strong ideas, weakly held.
At the end of the workshop you’ll have talked through each of the issues and identified who is responsible for addressing them. To close the workshop I hand out the cards to the relevant people, giving them a physical reminder of the next steps they have to take. 
That’s my process for conducting a review. I’d love to hear any tips you have in the comments.",2015,Joe Leech,joeleech,2015-12-03T00:00:00+00:00,https://24ways.org/2015/how-to-do-a-ux-review/,ux
62,Being Customer Supportive,"Every day in customer support is an inbox, a Twitter feed, or a software forum full of new questions. Each is brimming with your customers looking for advice, reassurance, or fixes for their software problems. Each one is an opportunity to take a break from wrestling with your own troublesome tasks and assist someone else in solving theirs.
Sometimes the questions are straightforward and can be answered in a few minutes with a short greeting, a link to a help page, or a prewritten bit of text you use regularly: how to print a receipt, reset a password, or even, sadly, close your account.
More often, a support email requires you to spend some time unpacking the question, asking for more information, and writing a detailed personal response, tailored to help that particular user on this particular day.
Here I offer a few of my own guidelines on how to make today’s email the best support experience for both me and my customer. And even if you don’t consider what you do to be customer support, you might still find the suggestions useful for the next time you need to communicate with a client, to solve a software problem with teammates, or even reach out and ask for help yourself.
(All the examples appearing in this article are fictional. Any resemblance to quotes from real, software-using persons is entirely coincidental. Except for the bit about Star Wars. That happened.)
Who’s TAHT girl
I’ll be honest: I briefly tried making these recommendations into a clever mnemonic like FAST (facial drooping, arm weakness, speech difficulties, time) or PAD (pressure, antiseptic, dressing). But instead, you get TAHT: tone, ask, help, thank. Ah, well.
As I work through each message in my support queue, I

listen to the tone of the email
ask clarifying questions
bring in extra help as needed
and thank the customer when the problem is solved.

Let’s open an email and get started!
Leave your message at the sound of the tone
With our enthusiasm for emoji, it can be very hard to infer someone’s tone from plain text. How much time have you spent pondering why your friend responded with “Thanks.” instead of “Thanks!”? I mean, why didn’t she :grin: or :wink: too?
Our support customers, however, are often direct about how they’re feeling:

I’m working against a deadline. Need this fixed ASAP!!!!
This hasn’t worked in a week and I am getting really frustrated.
I’ve done this ten times before and it’s always worked. I must be missing something simple.

They want us to understand the urgency of this from their point of view, just as much as we want to help them in a timely manner. How this information is conveyed gives us an instant sense of whether they are frustrated, angry, or confused—and, just as importantly, how frustrated-angry-confused they are. 
Listen to this tone before you start writing your reply. Here are two ways I might open an email:

“I’m sorry that you ran into trouble with this.”
“Sorry you ran into trouble with this!”

The content is largely the same, but the tone is markedly different. The first version is a serious, staid reaction to the problem the customer is having; the second version is more relaxed, but no less sincere.
Matching the tone to the sender’s is an important first step. Overusing exclamation points or dropping in too-casual language may further upset someone who is already having a crummy time with your product. But to a cheerful user, a formal reply or an impersonal form response can be off-putting, and damage a good relationship.
When in doubt, I err on the side of being too formal, rather than sending a reply that may be read as flip or insincere. But whichever you choose, matching your correspondent’s tone will make for a more comfortable conversation.
Catch the ball and throw it back
Once you’ve got that tone on lock, it’s time to tackle the question at hand. Let’s see what our customer needs help with today:

I tried everything in the troubleshooting page but I can’t get it to work again. I am on a Mac. Please help.

Hmm, not much information here. Now, if I got this short email after helping five other people with the same problem on Mac OS X, I would be sorely tempted to send this customer that common solution in my first reply. I’ve found it’s important to resist the urge to assume this sixth person needs the same answer as the other five, though: there isn’t enough to connect this email to the ones that came before hers. 
Instead, ask a few questions to start. Invest some time to see if there are other symptoms in common, like so:

I’m sorry that you ran into trouble with this! I’ll need a little more information to see what’s happening here.
[questions]
Thank you for your help.

Those questions are customized for the customer’s issue as much as possible, and can be fairly wide-ranging. They may include asking for log files, getting some screenshots, or simply checking the browser and operating system version she’s using. I’ll ask anything that might make a connection to the previous cases I’ve answered—or, just as importantly, confirm that there isn’t a connection. What’s more, a few well-placed questions may save us both from pursuing the wrong path and building additional frustration. 
(A note on that closing: “Thank you for your help”–I often end an email this way when I’ve asked for a significant amount of follow up information. After all, I’m imposing on my customer’s time to run any number of tests. It’s a necessary step, but I feel that thanking them is a nice acknowledgment we’re in this together.)
Having said that, though, let’s bring tone back into the mix:

I tried everything in the troubleshooting but I can’t get it to work again. I am on a Mac. I’m working against a deadline. Need this fixed ASAP!!!!

This customer wants answers now. I’ll still ask for more details, but would consider including the solution to the previous problem in my initial reply as well. (But only if doing so can’t make the situation worse!)

I’m sorry that you ran into trouble with this! I’ll need a little more information to see what’s happening here.
[questions]
If you’d like to try something in the meantime, delete the file named xyz.txt. (If this isn’t the cause of the problem, deleting the file won’t hurt anything.)  Here’s how to find that file on your computer:
[steps]
Let me know how it goes!

In the best case, the suggestion works and the customer is on her way. If it doesn’t solve the problem, you will get more information in answer to your questions and can explore other options. And you’ve given the customer an opportunity to be involved in fixing the issue, and some new tools which might come in handy again in the future.
Bring in help
The support software I use counts how many emails the customer and I have exchanged, and reports it in a summary line in my inbox. It’s an easy, passive reminder of how long the customer and I have been working together on a problem, especially first thing in the morning when I’m reacquainting myself with my open support cases.
Three is the smallest number I’ll see there: the customer sends the initial question (1 email); I reply with an answer (2 emails); the customer confirms the problem is solved (3 emails). But the most complicated, stickiest tickets climb into double-digit replies, and anything that stretches beyond a dozen is worthy of a cheer in Slack when we finally get to the root of the problem and get it fixed.
While an extra round of questions and answers will nudge that number higher, it gives me the chance to feel out the technical comfort level of the person I’m helping. If I ask the customer to send some screenshots or log files and he isn’t sure how to do that, I will use that information to adjust my instructions on next steps. I may still ask him to try running a traceroute on his computer, but I’ll break down the steps into a concise, numbered list, and attach screenshots of each step to illustrate it.
If the issue at hand is getting complicated, take note if the customer starts to feel out of their depth technically—either because they tell you so directly or because you sense a shift in tone. If that happens, propose bringing some outside help into the conversation:

Do you have a network firewall or do you use any antivirus software? One of those might be blocking a connection that the software needs to work properly; here’s a list of the required connections [link]. If you have an IT department in-house, they should be able to help confirm that none of those are being blocked.

or:

This error message means you don’t have permission to install the software on your own computer. Is there a systems administrator in the office that may be able to help with this?  

For email-based support cases, I’ll even offer to add someone from their IT department to the thread, so we can discuss the problem together rather than have the customer relay questions and answers back and forth.
Similarly, there are occasionally times when my way of describing things doesn’t fit how the customer understands them. Rather than bang our heads against our keyboards, I will ask one of my support colleagues to join the conversation from our side, and see if he can explain things more clearly than I’ve been able to do.
We appreciate your business. Please call again
And then, o frabjous day, you get your reward: the reply which says the problem has been solved. 

That worked!! Thank you so much for saving my day!
I wish I could send you some cookies!
If you were here, I would give you my tickets to Star Wars.
[Reply is an animated gif.]

Sometimes the reply is a bit more understated:

That fixed it. Thanks.

Whether the customer is elated, satisfied, or frankly happy to be done with emailing support, I like to close longer email threads or short, complicated issues with a final thanks and reminder that we’re here to help: 

Thank you for the update; I’m glad to hear that solved the problem for you! I hope everything goes smoothly for you now, but feel free to email us again if you run into any other questions or problems. Best,

Then mark that support case closed, and move on to the next question. Because even with the most thoughtfully designed software product, there will always be customers with questions for your capable support team to answer.
Tone, ask, help, thank
So there you have it: TAHT. Pay attention to tone; ask questions; bring in help; thank your customer.
(Lack of) catchy mnemonics aside, good customer support is about listening, paying attention, and taking care in your replies. I think it can be summed up beautifully by this quote from Pamela Marie (as tweeted by Chris Coyier):

Golden rule asking a question: imagine trying to answer it 
Golden rule in answering: imagine getting your answer 

You and your teammates are applying a variation of this golden rule in every email you write. You’re the software ambassadors to your customers and clients. You get the brunt of the problems and complaints, but you also get to help fix them. You write the apologies, but you also have the chance to make each person’s experience with your company or product a little bit better for next time.
I hope that your holidays are merry and bright, and may all your support inboxes be light.",2015,Elizabeth Galle,elizabethgalle,2015-12-02T00:00:00+00:00,https://24ways.org/2015/being-customer-supportive/,process
59,Animating Your Brand,"Let’s talk about how we add animation to our designs, in a way that’s consistent with other aspects of our brand, such as fonts, colours, layouts and everything else.
Animating is fun. Adding animation to our designs can bring them to life and make our designs stand out. Animations can show how the pieces of our designs fit together. They provide context and help people use our products.
All too often animation is something we tack on at the end. We put a transition on a modal window or sliding menu and we often don’t think about whether that animation is consistent with our overall design.
Style guides to the rescue
A style guide is a document that establishes and enforces style to improve communication. It can cover anything from typography and writing style to ethics and other, broader goals. It might be a static visual document showing every kind of UI, like in the Codecademy.com redesign shown below.
UI toolkit from “Reimagining Codecademy.com” by @mslima
It might be a technical reference with code examples. CodePen’s new design patterns and style guide is a great example of this, showing all the components used throughout the website as live code.
CodePen’s design patterns and style guide
A style guide gives a wide view of your project, it maintains consistency when adding new content, and we can use our style guide to present animations.
Living documents
Style guides don’t need to be static. We can use them to show movement. We can share CSS keyframe animations or transitions that can then go into production. We can also explain why animation is there in the first place.
Just as a style guide might explain why we chose a certain font or layout, we can use style guides to explain the intent behind animation. This means that if someone else wants to create a new component, they will know why animation applies.
If you haven’t yet set up a style guide, you might want to take a look at Pattern Lab. It’s a great tool for setting up your own style guide and includes loads of design patterns to get started.
There are many style guide articles linked from the excellent, open sourced, Website Style Guide Resources. Anna Debenham also has an excellent pocket book on the subject.
Adding animation
Before you begin throwing animation at all the things, establish the character you want to convey.
Andrex Puppy (British TV ad from 1994)
List some words that describe the character you’re aiming for. If it was the Andrex brand, they might have gone for: fun, playful, soft, comforting.
Perhaps you’re aiming for something more serious, credible and authoritative. Or maybe exciting and intense, or relaxing and meditative. For each scenario, the animations that best represent these words will be different.
In the example below, two animations both take the same length of time, but use different timing functions. One eases, and the other bounces around. Either might be good, depending on your needs.
Timing functions (CodePen)
Example: Kitman Labs
Working with Kitman Labs, we spent a little time working out what words best reflected the brand and came up with the following:

Scientific
Precise
Fast
Solid
Dependable
Helpful
Consistent
Clear

With such a list of words in hand, we design animation that fits. We might prefer a tween that moves quickly to its destination over one that drifts slowly or bounces.
We can use the list when justifying our use of animation, such as when it helps our customers understand the context of data on the page. Or we may even choose not to animate, when that might make the message inconsistent.
Create guidelines
If you already have a style guide, adding animation could begin with creating an overview section.
One approach is to create a local website and share it within your organisation. We recently set up a local site for this purpose. 
A recent project’s introduction to the topic of animation
This document becomes a reference when adding animation to components. Include links to related resources or examples of animation to help demonstrate the animation style you want.
Prototyping
You can explain the intent of your animation style guide with live animations. This doesn’t just mean waving our hands around. We can show animation through prototypes.
There are so many prototype tools right now. You could use Invision, Principle, Floid, or even HTML and CSS as embedded CodePens.
A login flow prototype created in Principle
These tools help when trying out ideas and working through several approaches. Create videos, animated GIFs or online demos to share with others. Experiment. Find what works for you and work with whatever lets you get the most ideas out of your head fastest. Iterate and refine an animation before it gets anywhere near production.
Build up a collection
Build up your guide, one animation at a time.
Some people prefer to loosely structure a guide with places to put things as they are discovered or invented; others might build it one page at a time – it doesn’t matter. The main thing is that you collect animations like you would trading cards. Or Pokemon. Keep them ready to play and deliver that explosive result.
You could include animated GIFs, or link to videos or even live webpages as examples of animation. The use of animation to help user experience is also covered nicely in Val Head’s UI animation and UX article on A List Apart.
What matters is that you create an organised place for them to be found. Here are some ideas to get started.
Logos and brandmarks
Many sites include some subtle form of animation in their logos. This can draw the eye, add some character, or bring a little liveliness to an otherwise static page. Yahoo and Google have been experimenting with animation on their logos. Even a simple bouncing animation, such as the logo on Hop.ie, can add character.
The CSS-animated bouncer from Hop.ie
Content transitions
Adding content, removing content, showing and hiding messages are all opportunities to use animation. Careful and deliberate use of animation helps convey what’s changing on screen.
Animating list items with CSS (CSSAnimation.rocks)
For more detail on this, I also recommend “Transitional Interfaces” by Pasquale D’Silva.
Page transitions
On a larger scale than the changes to content, full-page transitions can smooth the flow between sections of a site. Medium’s article transitions are a good example of this.
Medium-style page transition (Tympanus.net)
Preparing a layout before the content arrives
We can use animation to draw a page before the content is ready, such as when a page calls a server for data before showing it.
Optimistic loading grid (CodePen)
Sometimes it’s good to show something to let the user know that everything’s going well. A short animation could cover just enough time to load the initial content and make the loading transition feel seamless.
Interactions
Hover effects, dropdown menus, slide-in menus and active states on buttons and forms are all opportunities. Look for ways you can remove the sudden changes and help make the experience of using your UI feel smoother.
Form placeholder animation (Studio MDS)
Keep animation visible
It takes continuous effort to maintain a style guide and keep it up to date, but it’s worth it. Make it easy to include animation and related design decisions in your documentation and you’ll be more likely to do so. If you can make it fun, and be proud of the result, better still.
When updating your style guide, be sure to show the animations at the same time. This might mean animated GIFs, videos or live embedded examples of your components.
By doing this you can make animation integral to your design process and make sure it stays relevant.
Inspiration and resources
There are loads of great resources online to help you get started. One of my favourites is IBM’s design language site.
IBM’s design language: animation design guidelines
IBM describes how animation principles apply to its UI work and components. They break down the animations into five categories of animations and explain how they apply to each example.
The site also includes an animation library with example videos of animations and links to source code.
Example component from IBM’s component library
The way IBM sets out its aims and methods is helpful not only for their existing designers and developers, but also helps new hires. Furthermore, it’s a good way to show the world that IBM cares about these details.
Another popular animation resource is Google’s material design.
Google’s material design documentation
Google’s guidelines cover everything from understanding easing through to creating engaging and useful mobile UI.
This approach is visible across many of Google’s apps and software, and has influenced design across much of the web. The site is helpful both for learning about animation and as an showcase of how to illustrate examples.
Frameworks
If you don’t want to create everything from scratch, there are resources you can use to start using animation in your UI. One such resource is Salesforce’s Lightning design system.
The system goes further than most guides. It includes a downloadable framework for adding animation to your projects. It has some interesting concepts, such as elevation settings to handle positioning on the z-axis.
Example of elevation from Salesforce’s Lightning design system
You should also check out Animate.css.
“Just add water” — Animate.css
Animate.css gives you a set of predesigned animations you can apply to page elements using classes. If you use JavaScript to add or remove classes, you can then trigger complex animations. It also plays well with scroll-triggering, and tools such as WOW.js.
Learn, evolve and make it your own
There’s a wealth online of information and guides we can use to better understand animation. They can inspire and kick-start our own visual and animation styles. So let’s think of the design of animations just as we do fonts, colours and layouts. Let’s choose animation deliberately, making it part of our style guides.
Many thanks to Val Head for taking the time to proofread and offer great suggestions for this article.",2015,Donovan Hutchinson,donovanhutchinson,2015-12-01T00:00:00+00:00,https://24ways.org/2015/animating-your-brand/,design
32,Cohesive UX,"With Yosemite, Apple users can answer iPhone calls on their MacBooks. This is weird. And yet it’s representative of a greater trend toward cohesion.

Shortly after upgrading to Yosemite, a call came in on my iPhone and my MacBook “rang” in parallel. And I was all, like, “Wut?” This was a new feature in Yosemite, and honestly it was a little bizarre at first.

 Apple promotional image showing a phone call ringing simultaneously on multiple devices.

However, I had just spoken at a conference on the very topic you’re reading about now, and therefore I appreciated the underlying concept: the cohesion of user experience, the cohesion of screens.

This is just one of many examples I’ve encountered since beginning to speak about this topic months ago. But before we get ahead of ourselves, let’s look back at the past few years, specifically the role of responsive web design.

RWD != cohesive experience

I needn’t expound on the virtues of responsive web design (RWD). You’ve likely already encountered more than a career’s worth on the topic. This is a good thing. Count me in as one of its biggest fans.

However, if we are to sing the praises of RWD, we must also acknowledge its shortcomings. One of these is that RWD ends where the browser ends. For all its goodness, RWD really has no bearing on native apps or any other experiences that take place outside the browser. This makes it challenging, therefore, to create cohesion for multi-screen users if RWD is the only response to “let’s make it work everywhere.”

We need something that incorporates the spirit of RWD while unifying all touchpoints for the entire user experience—single device or several devices, in browser or sans browser, native app or otherwise.

I call this cohesive UX, and I believe it’s the next era of successful user experiences.

Toward a unified whole

Simply put, the goal of cohesive UX is to deliver a consistent, unified user experience regardless of where the experience begins, continues, and ends.

Two facets are vital to cohesive UX:


	Function and form
	Data symmetry


Let’s examine each of these.

Function AND form

Function over form, of course. Right? Not so fast, kiddo.

Consider Bruce Lawson’s dad. After receiving an Android phone for Christmas and thumbing through his favorite sites, he was puzzled why some looked different from their counterparts on the desktop. “When a site looked radically different,” Bruce observed, “he’d check the URL bar to ensure that he’d typed in the right address. In short, he found RWD to be confusing and it meant he didn’t trust the site.” A lack of cohesive form led to a jarring experience for Bruce’s dad.

Now, if I appear to be suggesting websites must look the same in every browser—you already learned they needn’t—know that I recognize the importance of context, especially in regards to mobile. I made a case for this more than seven years ago.

Rather, cohesive UX suggests that form deserves the same respect as function when crafting user experiences that span multiple screens or devices. And users are increasingly comfortable traversing media. For example, more than 40% of adults in the U.S. owning more than one device start an activity on one screen and finish it on another, according to a study commissioned by Facebook. I suspect that percentage will only increase in 2015, and I suspect the tech-affluent readers of 24 ways are among the 40%.

There are countless examples of cohesive form and function. Consider Gmail, which displays email conversations visually as a stack that can be expanded and collapsed like the bellows of an accordion. This visual metaphor has been consistent in virtually any instance of Gmail—website or app—since at least 2007 when I captured this screenshot on my Nokia 6680:

 Screenshot captured while authoring Mobile Web Design (2007). Back then we didn’t call this an app, but rather a ‘smart client’.

When the holistic experience is cohesive as it is with Gmail, users’ mental models and even muscle memory are preserved.1 Functionality and aesthetics align with the expectations users have for how things should function and what they should look like. In other words, the experience is roughly the same across screens.

But don’t be ridiculous, peoples. Note that I said “roughly.” It’s important to avoid mindless replication of aesthetics and functionality for the sake of cohesion. Again, the goal is a unified whole, not a carbon copy. Affordances and concessions should be made as context and intuition require. For example, while Facebook users are accustomed to top-aligned navigation in the browser, they encounter bottom-aligned navigation in the iOS app as justified by user testing:

The iOS app model has held up despite many attempts to better it: http://t.co/rSMSAqeh9m pic.twitter.com/mBp36lAEgc— Luke Wroblewski (@lukew) December 10, 2014


Despite the (rather minor) lack of consistency in navigation placement, other elements such as icons, labels, and color theme work in tandem to produce a unified, holistic whole.

Data symmetry

Data symmetry involves the repetition, continuity, or synchronicity of data across screens, devices, and platforms. As regards cohesive UX, data includes not just the material (such as an article you’re writing on Medium) but also the actions that can be performed on or with that material (such as Medium’s authoring tools). That is to say, “sync verbs, not just nouns” (Josh Clark).

In my estimation, Amazon is an archetype of data symmetry, as is Rdio. When logged in, data is shared across virtually any device of any kind, irrespective of using a browser or native app. Add a product to your Amazon cart from your phone during the morning commute, and finish the transaction at work on your laptop. Easy peasy.

Amazon’s aesthetics are crazy cohesive, to boot:

 Amazon web (left) and native app (right).

With Rdio, not only are playlists and listening history synced across screens as you would expect, but the cohesion goes even further. Rdio’s remote control feature allows you to control music playing on one device using another device, all in real time.

 Rdio’s remote control feature, as viewed on my MacBook while music plays on my iMac.

At my office I often work from my couch using my MacBook, but my speakers are connected to my iMac. When signed in to Rdio on both devices, my MacBook serves as proxy for controlling Rdio on my iMac, much the same as any Yosemite-enabled device can serve as proxy for an incoming iPhone call.

 Me, in my office. Note the iMac and speakers at far right.

This is a brilliant example of cohesive design, and it’s executed entirely via the cloud.

Things to consider

Consider the following when crafting cohesive experiences:


	Inventory the elements that comprise your product experience, and cohesify them.2
Consider things such as copy, tone, typography, iconography, imagery, flow, placement, brand identification, account data, session data, user preferences, and so on. Then, create cohesion among these elements to the greatest extent possible, while adapting to context as needed.
	Store session data in the cloud rather than locally.
For example, avoid using browser cookies to store shopping cart data, as cookies are specific to a single browser on a single device. Instead, store this data in the cloud so it can be accessed from other devices, as well as beyond the browser.
	Consider using web views when developing your native app.
“You’re already using web apps in native wrappers without even noticing it,” Lukas Mathis contends. “The fact that nobody even notices, the fact that this isn’t a story, shows that, when it comes to user experience, web vs. native doesn’t matter anymore.” Web views essentially allow you to display HTML content inside a native wrapper. This can reduce the time and effort needed to make the overall experience cohesive. So whereas the navigation bar may be rendered by the app, for example, the remaining page display may be rendered via the web. There’s readily accessible documentation for using web views in C++, iOS, Android, and so forth.


Nature is calling

Returning to the example of Yosemite and sychronized phone calls, is it really that bizarre in light of cohesive UX? Perhaps at first. But I suspect that, over time, Yosemite’s cohesiveness — and the cohesiveness of other examples like the ones we’ve discussed here — will become not only more natural but more commonplace, too.



1 I browse Flipboard on my iPad nearly every morning as part of my breakfast routine. Swiping horizontally advances to the next page. Countless times I’ve done the same gesture in Flipboard for iPhone only to have it do nothing. This is because the gesture for advancing is vertical on phones. I’m so conditioned to the horizontal swipe that I often fail to make the switch to vertical swipe, and apparently others suffer from the same muscle memory, too.

2 Cohesify isn’t a thing. But chances are you understood what I meant. Yay neologism!",2014,Cameron Moll,cameronmoll,2014-12-24T00:00:00+00:00,https://24ways.org/2014/cohesive-ux/,ux
44,Taglines and Truisms,"To bring her good luck, “white rabbits” was the first thing that my grandmother said out loud on the first day of every month. We all need a little luck, but we shouldn’t rely on it, especially when it comes to attracting new clients.

The first thing we say to a prospective client when they visit our website for the first time helps them to understand not only what we do but why we do it. We can also help them understand why they should choose to work with us over one of our competitors.

Take a minute or two to look at your competitors’ websites. What’s the first thing that they say about themselves? Do they say that they “design delightful digital experiences,” “craft beautiful experiences” or “create remarkable digital experiences?”

It’s easy to find companies who introduce themselves with what they do, their proposition, but what a company does is only part of their story. Their beliefs and values, what they stand for why they do what they do are also important. 

When someone visits our websites for the first time, we have only a brief moment to help them understand us. To help us we can learn from the advertising industry, where the job of a tagline is to communicate a concept, deliver a message and sell a product, often using only a few words.

When an advertising campaign is effective, its tagline stays with you, sometimes long after that campaign is over. For example, can you remember which company or brand these taglines help to sell? (Answers at the bottom of the article:)


The Ultimate Driving Machine
Just Do It
Don’t Leave Home Without It


A clever tagline isn’t just a play on words, although it can include one. A tagline does far more than help make your company memorable. Used well, it brings together notions of what makes your company and what you offer special. Then it expresses those notions in a few words or possibly a short sentence. 

I’m sure that everyone can find examples of company slogans written in the type of language that should stay within the walls of a marketing department. We can also find taglines where the meaning is buried so deep that the tag itself becomes effectively meaningless.

A meaningful tagline supports our ideas about who we are and what we offer, and provides a platform for different executions of them, sometimes over a period of time. For a tagline to work well, it must allow for current and future ideas about a brand.

It must also be meaningful to our brand and describe a truism, a truth that need not be a fact or statistic, but something that’s true about us, who we are, what we do and why that’s distinctive. It can be obvious, funny, serious or specific but above all it must be true. It should also be difficult to argue with, making your messages difficult to argue with too.

I doubt that I need remind you who this tagline belongs to:


	There are some things money can’t buy. For everything else there’s MasterCard.


That tagline was launched in 1997 by McCann-Erickson along with the “Priceless” campaign and it helped establish MasterCard as a friendlier credit card company, one with a sense of humour. 

MasterCard’s truism is that the things which really matter in life can’t be bought. They are worth more than anything that a monetary value can be applied to. In expressing that truism through the tagline, MasterCard’s advertising tells people to use not just any credit card, but their MasterCard, to pay for everything they buy.

“Guinness is good for you” may have been a stretch, but “Good things come to those who wait” builds on the truism that patience is a virtue and therefore a good pint of Guinness takes time to pour (119.5 seconds. I know you were wondering.)

The fact that British Airways flies to more destinations than any other airline is their truism, and led their advertisers to the now famous tagline, “The world’s favourite airline.”



At my company, Stuff & Nonsense, we’ve been thinking about taglines as we think about our position within an industry that seems full of companies who “design”, “craft”, and “create” “delightful”, “beautiful”, “remarkable digital experiences”.

Much of what made us different has changed along with the type of work we’re interested in doing. Our work’s expanded beyond websites and now includes design for mobile and other media. It’s true we can’t know how or where it will be seen. The ways that we make it are flexible too as we’re careful not to become tied to particular tools or approaches. 

It’s also true that we’re a small team. One that’s flexible enough to travel around the world to work alongside our clients. We join their in-house teams and we collaborate with them in ways that other agencies often find more difficult. We know that our clients appreciate our flexibility and have derived enormous value from it. We know that we’ve won business because of it and that it’s now a big part of our proposition.

Our truism is that we’re flexible, “Fabulously flexible” as our tagline now expresses. And although we know that there may be other agencies who can be similarly flexible – after all, being flexible is not a unique selling proposition – only we do it so fabulously.



As the old year rolls into the new, how will your company describe what you do in 2015? More importantly, how will you tell prospective clients why you do it, what matters to you and why they should work with you?

Start by writing a list of truisms about your company. Write as many as you can, but then whittle that list down to just one, the most important truth. Work on that truism to create a tagline that’s meaningful, difficult to be argue with and, above all, uniquely yours.

Answers


The Ultimate Driving Machine (BMW)
Just Do It (Nike)
Don’t Leave Home Without It (American Express)",2014,Andy Clarke,andyclarke,2014-12-23T00:00:00+00:00,https://24ways.org/2014/taglines-and-truisms/,business
26,Integrating Contrast Checks in Your Web Workflow,"It’s nearly Christmas, which means you’ll be sure to find an overload of festive red and green decorating everything in sight—often in the ugliest ways possible. 

While I’m not here to battle holiday tackiness in today’s 24 ways, it might just be the perfect reminder to step back and consider how we can implement colour schemes in our websites and apps that are not only attractive, but also legible and accessible for folks with various types of visual disabilities.

 This simulated photo demonstrates how red and green Christmas baubles could appear to a person affected by protanopia-type colour blindness—not as festive as you might think. Source: Derek Bruff

I’ve been fortunate to work with Simply Accessible to redesign not just their website, but their entire brand. Although the new site won’t be launching until the new year, we’re excited to let you peek under the tree and share a few treats as a case study into how we tackled colour accessibility in our project workflow. Don’t worry—we won’t tell Santa!

Create a colour game plan

A common misconception about accessibility is that meeting compliance requirements hinders creativity and beautiful design—but we beg to differ. Unfortunately, like many company websites and internal projects, Simply Accessible has spent so much time helping others that they had not spent enough time helping themselves to show the world who they really are. This was the perfect opportunity for them to practise what they preached.

After plenty of research and brainstorming, we decided to evolve the existing Simply Accessible brand. Or, rather, salvage what we could. There was no established logo to carry into the new design (it was a stretch to even call it a wordmark), and the Helvetica typography across the site lacked any character. The only recognizable feature left to work with was colour. It was a challenge, for sure: the oranges looked murky and brown, and the blues looked way too corporate for a company like Simply Accessible. We knew we needed to inject a lot of personality.

The old Simply Accessible website and colour palette.

After an audit to round up every colour used throughout the site, we dug in deep and played around with some ideas to bring some new life to this palette. 

Choose effective colours

Whether you’re starting from scratch or evolving an existing brand, the first step to having an effective and legible palette begins with your colour choices. While we aren’t going to cover colour message and meaning in this article, it’s important to understand how to choose colours that can be used to create strong contrast—one of the most important ways to create hierarchy, focus, and legibility in your design.

There are a few methods of creating effective contrast.

Light and dark colours

The contrast that exists between light and dark colours is the most important attribute when creating effective contrast.

Try not to use colours that have a similar lightness next to each other in a design.



The red and green colours on the left share a similar lightness and don’t provide enough contrast on their own without making some adjustments. Removing colour and showing the relationship in greyscale reveals that the version on the right is much more effective. 

It’s important to remember that red and green colour pairs cause difficulty for the majority of colour-blind people, so they should be avoided wherever possible, especially when placed next to each other. 

Complementary contrast



Effective contrast can also be achieved by choosing complementary colours (other than red and green), that are opposite each other on a colour wheel.

These colour pairs generally work better than choosing adjacent hues on the wheel.

Cool and warm contrast

Contrast also exists between cool and warm colours on the colour wheel.

Imagine a colour wheel divided into cool colours like blues, purples, and greens, and compare them to warm colours like reds, oranges and yellows.



Choosing a dark shade of a cool colour, paired with a light tint of a warm colour will provide better contrast than two warm colours or two cool colours. 

Develop colour concepts

After much experimentation, we settled on a simple, two-colour palette of blue and orange, a cool-warm contrast colour scheme. We added swatches for call-to-action messaging in green, error messaging in red, and body copy and form fields in black and grey. Shades and tints of blue and orange were added to illustrations and other design elements for extra detail and interest.

First stab at a new palette.

We introduced the new palette for the first time on an internal project to test the waters before going full steam ahead with the website. It gave us plenty of time to get a feel for the new design before sharing it with the public.

Putting the test palette into practice with an internal report

It’s important to be open to changes in your palette as it might need to evolve throughout the design process. Don’t tell your client up front that this palette is set in stone. If you need to tweak the colour of a button later because of legibility issues, the last thing you want is your client pushing back because it’s different from what you promised.

As it happened, we did tweak the colours after the test run, and we even adjusted the logo—what looked great printed on paper looked a little too light on screens.

Consider how colours might be used

Don’t worry if you haven’t had the opportunity to test your palette in advance. As long as you have some well-considered options, you’ll be ready to think about how the colour might be used on the site or app. 

Obviously, in such early stages it’s unlikely that you’re going to know every element or feature that will appear on the site at launch time, or even which design elements could be introduced to the site later down the road. There are, of course, plenty of safe places to start.

For Simply Accessible, I quickly mocked up these examples in Illustrator to get a handle on the elements of a website where contrast and legibility matter the most: text colours and background colours. While it’s less important to consider the contrast of decorative elements that don’t convey essential information, it’s important for a reader to be able to discern elements like button shapes and empty form fields.

A basic list of possible colour combinations that I had in mind for the Simply Accessible website

Run initial tests

Once these elements were laid out, I manually plugged in the HTML colour code of each foreground colour and background colour on Lea Verou’s Contrast Checker. I added the results from each colour pair test to my document so we could see at a glance which colours needed adjustment or which colours wouldn’t work at all.

Note: Read more about colour accessibility and contrast requirements





As you can see, a few problems were revealed in this test. To meet the minimum AA compliance, we needed to slightly darken the green, blue, and orange background colours for text—an easy fix. A more complicated problem was apparent with the button colours. I had envisioned some buttons appearing over a blue background, but the contrast ratios were well under 3:1. Although there isn’t a guide in WCAG for contrast requirements of two non-text elements, the ISO and ANSI standard for visible contrast is 3:1, which is what we decided to aim for.

We also checked our colour combinations in Color Oracle, an app that simulates the most extreme forms of colour blindness. It confirmed that coloured buttons over blue backgrounds was simply not going to work. The contrast was much too low, especially for the more common deuteranopia and protanopia-type deficiencies.

How our proposed colour pairs could look to people with three types of colour blindness

Make adjustments if necessary



As a solution, we opted to change all buttons to white when used over dark coloured backgrounds. In addition to increasing contrast, it also gave more consistency to the button design across the site instead of introducing a lot of unnecessary colour variants.

Putting more work into getting compliant contrast ratios at this stage will make the rest of implementation and testing a breeze. When you’ve got those ratios looking good, it’s time to move on to implementation.

Implement colours in style guide and prototype

Once I was happy with my contrast checks, I created a basic style guide and added all the colour values from my colour exploration files, introduced more tints and shades, and added patterned backgrounds. I created examples of every panel style we were planning to use on the site, with sample text, links, and buttons—all with working hover states. Not only does this make it easier for the developer, it allows you to check in the browser for any further contrast issues.





Run a final contrast check

During the final stages of testing and before launch, it’s a good idea to do one more check for colour accessibility to ensure nothing’s been lost in translation from design to code. Unless you’ve introduced massive changes to the design in the prototype, it should be fairly easy to fix any issues that arise, particularly if you’ve stayed on top of updating any revisions in the style guide.

One of the more well-known evaluation tools, WAVE, is web-based and will work in any browser, but I love using Chrome’s Accessibility Tools. Not only are they built right in to the Inspector, but they’ll work if your site is password-protected or private, too.

Chrome’s Accessibility Tools audit feature shows that there are no immediate issues with colour contrast in our prototype 

The human touch

Finally, nothing beats a good round of user testing. Even evaluation tools have their flaws. Although they’re great at catching contrast errors for text and backgrounds, they aren’t going to be able to find errors in non-text elements, infographics, or objects placed next to each other where discernible contrast is important. 



Our final palette, compared with our initial ideas, was quite different, but we’re proud to say it’s not just compliant, but shows Simply Accessible’s true personality. Who knows, it may not be final at all—there are so many opportunities down the road to explore and expand it further.



Accessibility should never be an afterthought in a project. It’s not as simple as adding alt text to images, or running your site through a compliance checker at the last minute and assuming that a pass means everything is okay. Considering how colour will be used during every stage of your project will help avoid massive problems before launch, or worse, launching with serious issues. 

If you find yourself working on a personal project over the Christmas break, try integrating these checks into your workflow and make colour accessibility a part of your New Year’s resolutions.",2014,Geri Coady,gericoady,2014-12-22T00:00:00+00:00,https://24ways.org/2014/integrating-contrast-checks-in-your-web-workflow/,design
36,Naming Things,"There are only two hard things in computer science: cache invalidation and naming things.
Phil Karlton


Being a professional web developer means taking responsibility for the code you write and ensuring it is comprehensible to others. Having a documented code style is one means of achieving this, although the size and type of project you’re working on will dictate the conventions used and how rigorously they are enforced.

Working in-house may mean working with multiple developers, perhaps in distributed teams, who are all committing changes – possibly to a significant codebase – at the same time. Left unchecked, this codebase can become unwieldy. Coding conventions ensure everyone can contribute, and help build a product that works as a coherent whole.

Even on smaller projects, perhaps working within an agency or by yourself, at some point the resulting product will need to be handed over to a third party. It’s sensible, therefore, to ensure that your code can be understood by those who’ll eventually take ownership of it.

Put simply, code is read more often than it is written or changed. A consistent and predictable naming scheme can make code easier for other developers to understand, improve and maintain, presumably leaving them free to worry about cache invalidation.

Let’s talk about semantics

Names not only allow us to identify objects, but they can also help us describe the objects being identified.

Semantics (the meaning or interpretation of words) is the cornerstone of standards-based web development. Using appropriate HTML elements allows us to create documents and applications that have implicit structural meaning. Thanks to HTML5, the vocabulary we can choose from has grown even larger.

HTML elements provide one level of meaning: a widely accepted description of a document’s underlying structure. It’s only with the mutual agreement of browser vendors and developers that <p> indicates a paragraph.

Yet (with the exception of widely accepted microdata and microformat schemas) only HTML elements convey any meaning that can be parsed consistently by user agents. While using semantic values for class names is a noble endeavour, they provide no additional information to the visitor of a website; take them away and a document will have exactly the same semantic value.

I didn’t always think this was the case, but the real world has a habit of changing your opinion. Much of my thinking around semantics has been informed by the writing of my peers. In “About HTML semantics and front-end architecture”, Nicholas Gallagher wrote:


	The important thing for class name semantics in non-trivial applications is that they be driven by pragmatism and best serve their primary purpose – providing meaningful, flexible, and reusable presentational/behavioural hooks for developers to use.


These thoughts are echoed by Harry Roberts in his CSS Guidelines:


	The debate surrounding semantics has raged for years, but it is important that we adopt a more pragmatic, sensible approach to naming things in order to work more efficiently and effectively. Instead of focussing on ‘semantics’, look more closely at sensibility and longevity – choose names based on ease of maintenance, not for their perceived meaning.


Naming methodologies

Front-end development has undergone a revolution in recent years. As the projects we’ve worked on have grown larger and more important, our development practices have matured. The pros and cons of object-orientated approaches to CSS can be endlessly debated, yet their introduction has highlighted the usefulness of having documented naming schemes.

Jonathan Snook’s SMACSS (Scalable and Modular Architecture for CSS) collects style rules into five categories: base, layout, module, state and theme. This grouping makes it clear what each rule does, and is aided by a naming convention:


	By separating rules into the five categories, naming convention is beneficial for immediately understanding which category a particular style belongs to and its role within the overall scope of the page. On large projects, it is more likely to have styles broken up across multiple files. In these cases, naming convention also makes it easier to find which file a style belongs to.

	I like to use a prefix to differentiate between layout, state and module rules. For layout, I use l- but layout- would work just as well. Using prefixes like grid- also provide enough clarity to separate layout styles from other styles. For state rules, I like is- as in is-hidden or is-collapsed. This helps describe things in a very readable way.


SMACSS is more a set of suggestions than a rigid framework, so its ideas can be incorporated into your own practice. Nicholas Gallagher’s SUIT CSS project is far more strict in its naming conventions:


	SUIT CSS relies on structured class names and meaningful hyphens (i.e., not using hyphens merely to separate words). This helps to work around the current limits of applying CSS to the DOM (i.e., the lack of style encapsulation), and to better communicate the relationships between classes.


Over the last year, I’ve favoured a BEM-inspired approach to CSS. BEM stands for block, element, modifier, which describes the three types of rule that contribute to the style of a single component. This means that, given the following markup:

<ul class=“sleigh”>
    <li class=“sleigh__reindeer sleigh__reindeer––famous”>Rudolph</li>
    <li class=“sleigh__reindeer”>Dasher</li>
    <li class=“sleigh__reindeer”>Dancer</li>
    <li class=“sleigh__reindeer”>Prancer</li>
    <li class=“sleigh__reindeer”>Vixen</li>
    <li class=“sleigh__reindeer”>Comet</li>
    <li class=“sleigh__reindeer”>Cupid</li>
    <li class=“sleigh__reindeer”>Dunder</li>
    <li class=“sleigh__reindeer”>Blixem</li>
</ul>

I know that:


	.sleigh is a containing block or component.
	.sleigh__reindeer is used only as a descendent element of .sleigh.
	.sleigh__reindeer––famous is used only as a modifier of .sleigh__reindeer.


With this naming scheme in place, I know which styles relate to a particular component, and which are shared. Beyond reducing specificity-related head-scratching, this approach has given me a framework within which I can consistently label items, and has sped up my workflow considerably.

Each of these methodologies shows that any robust CSS naming convention will have clear rules around case (lowercase, camelCase, PascalCase) and the use of special (allowed) characters like hyphens and underscores.

What makes for a good name?

Regardless of higher-level conventions, there’s no getting away from the fact that, at some point, we’re still going to have to name things. Recognising that classes should be named with other developers in mind, what makes for a good name?

Understandable

The most important aspect is for a name to be understandable. Words used in your project may come from a variety of sources: some may be widely understood, and others only be recognised by people working within a particular environment.


	Culture
Most words you’ll choose will have common currency outside the world of web development, although they may have a particular interpretation among developers (think menu, list, input). However, words may have a narrower cultural significance; for example, in Germany and other German-speaking countries, impressum is the term used for legally mandated statements of ownership.
	Industry
Industries often use specific terms to describe common business practices and concepts. Publishing has a number of these (headline, standfirst, masthead, colophon…) all have well understood meanings – and not all of them are relevant to online usage.
	Organisation
Companies may have internal names (or nicknames) for their products and services. The Guardian is rife with such names: bisons (and buffalos), pixies (and super-pixies), bentos (and mini-bentos)… all of which mean something very different outside the organisation. Although such names can be useful inside smaller teams, in larger organisations they can become a barrier to entry, a sort of secret code used among employees who have been around long enough to know what they mean.
	Product
Your team will undoubtedly have created names for specific features or interface components used in your product. For example, at Clearleft we coined the term gravigation for a navigation bar that was pinned to the bottom of the viewport. Elements of a visual design language may have names, too. Transport for London’s bar and circle logo is known internally as the roundel, while Nike’s logo is called the swoosh. Branding agencies often christen colours within a brand palette, too, either to evoke aspects of the identity or to indicate intended usage.


Once you recognise the origin of the words you use, you’ll be better able to judge their appropriateness. Using Latin words for class names may satisfy a need to use semantic-sounding terms but, unless you work in a company whose employees have a basic grasp of Latin, a degree of translation will be required. Military ranks might be a clever way of declaring sizes without implying actual values, but I’d venture most people outside the armed forces don’t know how they’re ordered.

Obvious

Quite often, the first name that comes into your head will be the best option. Names that obliquely reference the function of a class (e.g. receptacle instead of container, kevlar instead of no-bullets) only serve to add an additional layer of abstraction. Don’t overthink it!

One way of knowing if the names you use are well understood is to look at what similar concepts are called in existing vocabularies. schema.org, Dublin Core and the BBC’s ontologies are all useful sources for object names.

Functional

While we’ve learned to avoid using presentational classes, there remains a tension between naming things based on their content, and naming them for their intended presentation or behaviour (which may change at different breakpoints). Rather than think about a component’s appearance or behaviour, instead look to its function, its purpose. To clarify, ask what a component’s function is, and not how the component functions.

For example, the Guardian’s internal content system uses the following names for different types of image placement: supporting, showcase and thumbnail, with inline being the default. These options make no promise of the resulting position on a webpage (or smartphone app, or television screen…), but do suggest intended use, and therefore imply the likely presentation.

Consistent

Being consistent in your approach to names will allow for easier naming of successive components, and extending the vocabulary when necessary. For example, a predictably named hierarchy might use names like primary and secondary. Should another level need to be added, tertiary is clearly be preferred over third.

Appropriate

Your project will feature a mix of style rules. Some will perform utility functions (clearing floats, removing bullets from a list, reseting margins), while others will perform specific functions used only once or twice in a project. Names should reflect this. For commonly used classes, be generic; for unique components be more specific.

It’s also worth remembering that you can use multiple classes on an element, so combining both generic and specific can give you a powerful modular design system:


	Generic: list
	Specific: naughty-children
	Combined: naughty-children list


If following the BEM methodology, you might use the following classes:


	Generic: list
	Specific: list––nice-children
	Combined: list list––nice-children


Extensible

Good naming schemes can be extended. One way of achieving this is to use namespaces, which are basically a way of grouping related names under a higher-level term.

Microformats are a good example of a well-designed naming scheme, with many of its vocabularies taking property names from existing and related specifications (e.g. hCard is a 1:1 representation of vCard). Microformats 2 goes one step further by grouping properties under several namespaces:


	h-* for root class names (e.g. h-card)
	p-* for simple (text) properties (e.g. p-name)
	u-* for URL properties (e.g. u-photo)
	dt-* for date/time properties (e.g. dt-bday)
	e-* for embedded markup properties (e.g. e-note)


The inclusion of namespaces is a massive improvement over the earlier specification, but the downside is that microformats now occupy five separate namespaces. This might be problematic if you are using u-* for your utility classes. While nothing will break, your naming system won’t be as robust, so plan accordingly.

(Note: Microformats perform a very specific function, separate from any presentational concerns. It’s therefore considered best practice to not use microformat classes as styling hooks, but instead use additional classes that relate to the function of the component and adhere to your own naming conventions.)

Short

Names should be as long as required, but no longer. When looking for words to describe a particular function, I try to look for single words where possible. Avoid abbreviations unless they are understood within the contexts described above. rrp is fine if labelling a recommended retail price in an online shop, but not very helpful if used to mean ragged-right paragraph, for example.

Fun!

Finally, names can be an opportunity to have some fun! Names can give character to a project, be it by providing an outlet for in-jokes or adding little easter eggs for those inclined to look.

The copyright statement on Apple’s website has long been named sosumi, a word that has a nice little history inside Apple. Until recently, the hamburger menu icon on the Guardian website was labelled honest-burger, after the developer’s favourite burger restaurant.

A few thoughts on preprocessors

CSS preprocessors have solved a lot of problems, but they have an unfortunate downside: they require you to name yet more things! Whereas we needed to worry only about style rules, now we need names for variables, mixins, functions… oh my!

A second article could be written about naming these, so for now I’ll offer just a few thoughts. The first is to note that preprocessors make it easier to change things, as they allow for DRYer code. So while the names of variables are important (and the advice in this article still very much applies), you can afford to relax a little.

Looking to name colour variables? If possible, find out if colours have been assigned names in a brand palette. If not, use obvious names (based on appearance or function, depending on your preference) and adapt as the palette grows. If it becomes difficult to name colours that are too similar, I’d venture that the problem lies with the design rather than the naming scheme.

The same is true for responsive breakpoints. Preprocessors allow you to move awkward naming conventions out of the markup and into the CSS. Although terms like mobile, tablet and desktop are not desirable given the need to think about device-agnostic design, if these terms are widely understood within a product team and among stakeholders, using them will ensure everyone is using the same language (they can always be changed later).

It still feels like we’re at the very beginning of understanding how preprocessors fit into a development workflow, if at all! I suspect over the next few years, best practices will emerge for all of these considerations. In the meantime, use your brain!



Even with sensible rules and conventions in place, naming things can remain difficult, but hopefully I’ve made this exercise a little less painful. Christmas is a time of giving, so to the developer reading your code in a year’s time, why not make your gift one of clearer class names.",2014,Paul Lloyd,paulrobertlloyd,2014-12-21T00:00:00+00:00,https://24ways.org/2014/naming-things/,code
39,Meet for Learning,"“I’ve never worked in a place like this,” said one of my direct reports during our daily stand-up meeting.

And with that statement, my mind raced to the most important thing about lawyering that I’ve learned from decades of watching lawyers lawyer on TV: don’t ask a question you don’t know the answer to.

But I couldn’t stop myself. I wanted to learn more. The thought developed in my mind. The words formed in my mouth. And the vocalization occurred: “A place like this?”

“I’ve never worked where people are so honest and transparent about things.”

Designing a learning-centered culture

Before we started Center Centre, Jared Spool and I discussed both the larger goals and the smaller details of this new UX design school. We talked about things like user experience, curriculum, and structure.

We discussed the pattern we saw in our research. Hiring managers told us time and again that great designers have excellent technical and interpersonal skills. But, more importantly, the best designers are lifelong learners—they are willing and able to learn how to do new things. Learning this led us to ask a critical question: how would we intentionally design a learning-centered experience?

To craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn. We knew the best way to shape the culture was to work with our direct reports—our directs—to develop the behaviors we wanted them to exemplify.

To craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn.

Building a learning team

Our learning-centered culture starts with our staff. We believe in transparency. Transparency builds trust. Effective organizations have effective teams who trust each other as individuals.

One huge way we build that trust and provide opportunities for transparency is in our meetings. (I know, I know—meetings! Yuck!) But seriously, running and participating in effective meetings is a great opportunity to build a learning-centered culture.

Meetings—when done well—allow individuals time to come together, to share, and to listen. These behaviors, executed on a consistent and regular basis, build honest and trusting relationships.

An effective meeting is one that achieves the desired outcomes of that meeting. While different meetings aim for different results, at Center Centre all meetings have a secondary goal: meet for learning.

A framework for learning-centered meetings

We’ve developed a framework for our meetings. We use it for all our meetings, which means attendees know what to expect. It also saves us from reinventing the wheel in each meeting.

These basic steps help our meetings focus on the valuable face-to-face interaction we’re having, and help us truly begin to learn from one another.

 An agenda for a staff meeting.

Use effective meeting basics


	Prepare for the meeting before the meeting.
	If you’re running the meeting, prepare a typed agenda and share it before the meeting. Agendas have start times for each item.
	Start the meeting on time. Don’t wait for stragglers.
	Define ground rules. Get input from attendees. Recurring meetings don’t have to do this every time.
	Keep to the meeting agenda. Put off-topic questions and ideas in a parking lot, a visual document that everyone can see, so you can address the questions and ideas later.
	Finish on time. And if you’ve reached the meeting’s goals, finish early.


 Parking lots where ideas on sticky notes can be posted for later consideration.

Focus to learn


	Have tech-free meetings: no laptops, no phones, no things with notifications.
	Bring a notebook and a pen.
	Take notes by hand. You’re not taking minutes, you’re writing to learn.


Come with a learning mindset


	Ask: what are our goals for this meeting? (Hopefully answered by the meeting agenda.)
	Ask: what can I learn overall?
	Ask: what can I learn from each of my colleagues?
	Ask: what can I share that will help the team learn overall?
	Ask: what can I share that will help each of my colleagues learn?


Investing in regularly scheduled learning-centered meetings

At Center Centre, we have two types of recurring all-staff meetings: daily stand-ups and weekly staff meetings. (We are a small organization, so it makes sense to meet as an entire group.)

Yes, that means we spend thirty minutes each day in stand-up, for a total of two and a half hours of stand-up meeting time each week. And, yes, we also have a weekly ninety-minute sit-down staff meeting on top of that. This investment in time is an investment in learning.

We use these meetings to build our transparency, and, therefore, our trust. The regularity of these meetings helps us maintain ongoing, open sharing about our responsibilities, our successes, and our learning.

For instance, we answer five questions in our stand-up:


	What did I get done since the last stand-up (I reported at)?
	What is my goal to accomplish before the next stand-up?
	What’s preventing me from getting these things done, if anything?
	What’s the highest risk or most unknown thing right now about what I’m trying to get done?
	What is the most important thing I learned since the last time we met and how will what I learned change the way I approach things in the future?


Each person writes out their answers to these questions before the meeting. Each person brings their answers printed on paper to the meeting. And each person brings a pen to jot down notes.

 Notes compiled for a stand-up meeting.

During the stand-up, each person shares their answers to the five questions. To sustain a learning-centered culture, the fifth question is the most important question to answer. It allows individual reflection focused on learning. Sometimes this isn’t an easy question to answer. It makes us stretch. It makes us think.

By sharing our individual answers to the fifth question, we open ourselves up to the group. When we honestly share what we’ve learned, we openly admit that we didn’t know something. Sharing like this would be scary (and even risky) if we didn’t have a learning-centered culture.

We often share the actual process of how we learned something. By listening, each of us is invited to learn more about the topic at hand, consider what more there is to learn about that topic, and even gain insights into other methods of learning—which can be applied to other topics.

Sharing the answers to the fifth question also allows opportunities for further conversations. We often take what someone has individually learned and find ways to apply it for our entire team in support of our organization. We are, after all, learning together.

Building individual learners

We strive to grow together as a team at Center Centre, but we don’t lose sight of the importance of the individuals who form our team. As individuals, we bring our goals, dreams, abilities, and prior knowledge to the team.

To build learning teams, we must build individual learners. A team made up of lifelong learners, who share their learning and learn from each other, is a team that will continually produce better results.

As a manager, I need to meet each direct where they are with their current abilities and knowledge. Then, I can help them take their skills and knowledge base to the next levels. This process requires each individual direct to engage in professional development.

We believe effective managers help their directs engage in behaviors that support growth and development. Effective managers encourage and support learning.



Our weekly one-on-ones

One way we encourage learning is through weekly one-on-ones. Each of my directs meets with me, individually, for thirty minutes each week. The meeting is their meeting. It is not my meeting.

My direct sets the agenda. They talk about what they want to talk about. They can talk about work. They can talk about things outside of work. They can talk about their health, their kids, and even their cat. Whatever is important to them is important to me. I listen. I take notes.

Although the direct sets the specific agenda, the meeting has three main parts. Approximately ten minutes for them (the direct), ten minutes for me (the manager), and ten minutes for us to talk about their future within—and beyond—our organization.

Coaching for future performance

The final third of our one-on-one is when I coach my directs. Coaching looks to the direct’s future performance. It focuses on developing the direct’s skills.

Coaching isn’t hard. It doesn’t take much time. For me, it usually takes less than five minutes a week during a one-on-one.

The first time I coach one of my directs, I ask them to brainstorm about the skills they want to improve. They usually already have an idea about this. It’s often something they’ve wanted to work on for some time, but didn’t think they had the time or the knowhow to improve.

If a direct doesn’t know what they want to improve, we discuss their job responsibilities—specifically the aspects of the job that concern them.

Coaching provides an opportunity for me to ask, “In your job, what are the required skills that you feel like you don’t have (or know well enough, or perform effectively, or use with ease)?”

Sometimes I have to remind a direct that it’s okay not to know how to do something (even if it’s a required part of their job). After all, our organization is a learning organization. In a learning organization, no one knows everything but everyone is willing to learn anything.

After we review the job responsibilities together, I ask my direct what skill they’d like to work to improve. Whatever they choose, we focus on that skill for coaching—I’ve found my directs work better when they’re internally motivated.

Sometimes the first time I talk with a direct about coaching, they get a bit anxious. If this happens, I share a personal story about my professional learning journey. I say something like:


	I didn’t know how to make a school before we started to make Center Centre.

	I didn’t know how to manage an entire team of people—day in and day out—until I started managing a team of people every day.

	When I realized that I was the boss—and that the success of the school would hinge, at least in part, on my skills as a manager—I was a bit terrified. I was missing an important skill set that I needed to know (and I needed to know well).

	When I first understood this, I felt bad—like I should have already known how to be a great manager. But then I realized, I’d never faced this situation. I’d never needed to know how to use this skill set in this way.

	I worked through my anxiety about feeling inadequate. I decided I’d better learn how to be an effective manager because the school needed me to be one. You needed me to be one.

	Every day, I work to improve my management skills. You’ve probably noticed that some days I’m better at it than others. I try not to beat myself up about this, although it’s hard—I’d like to be perfect at it. But I’m not.

	I know that if I make a conscious, daily effort to learn how to be a better manager, I’ll continue to improve. So that’s what I do.

	Every day I learn. I learn by doing. I learn how to be better than I was the day before. That’s what I ask of you.


Once we determine the skill the direct wants to learn, we figure out how they can go about learning it. I ask: “How could you learn this skill?”

We brainstorm for two or three minutes about this. We write down every idea that comes to mind, and we write it so both of us can easily see the options (both whiteboards and sticky notes on the wall work well for this exercise).


	Read a book. Research online. Watch a virtual seminar. Listen to a podcast. Talk to a mentor. Reach out to an expert. Attend a conference. Shadow someone else while they do the skill. Join a professional organization.


The goal is to get the direct on a path of self-development. I’m coaching their development, but I’m not the main way my direct will learn this new skill.

I ask my direct which path seems like the best place to start. I let them choose whatever option they want (as long as it works with our budget). They are more likely to follow through if they are in control of this process.

Next, we work to break down the selected path into tasks. We only plan one week’s worth of tasks. The tasks are small, and the deadlines are short. My direct reports when each task is completed.

At our next one-on-one, I ask my direct about their experience learning this new skill.

Rinse. Repeat.

That’s it. I spend five minutes a week talking with each direct about their individual learning. They develop their professional skills, and together we’re creating a learning-centered culture.

Asking questions I don’t know the answer to

When my direct said, “I’ve never worked where people are so honest and transparent about things,” it led me to believe that all this is working. We are building a learning-centered culture.

This week I was reminded that creating a learning-centered culture starts not just with the staff, but with me. When I challenge myself to learn and then share what I’m currently learning, my directs want to learn more about what I’m learning about.

For example, I decided I needed to improve my writing skills. A few weeks ago, I realized that I was sorely out of practice and I felt like I had lost my voice. So I started to write. I put words on paper. I felt overwhelmed. I felt like I didn’t know how to write anymore (at least not well or effectively).

I bought some books on writing (mostly Peter Elbow’s books like Writing with Power, Writing Without Teachers, and Vernacular Eloquence), and I read them. I read them all. Reading these books was part of my personal coaching. I used the same steps to coach myself as I use with my directs when I coach them.

In stand-ups, I started sharing what I accomplished (like I completed one of the books) and what I learned by doing—specific things, like engaging in freewriting and an open-ended writing process.

This week, I went to lunch with one of my directs. She said, “You’ve been talking about freewriting a lot. You’re really excited about it. Freewriting seems like it’s helping your writing process. Would you tell me more about it?”

So I shared the details with her. I shared the reasons why I think freewriting is helping. I’m not focused on perfection. Instead, each day I’m focused on spending ten, uninterrupted minutes writing down whatever comes to my mind. It’s opening my writing mind. It’s allowing my words to flow more freely. And it’s helping me feel less self-conscious about my writing.

She said, “Leslie, when you say you’re self-conscious about your writing, I laugh. Not because it’s funny. But because when I read what you write, I think, ‘What is there to improve?’ I think you’re a great writer. It’s interesting to know that you think you can be a better writer. I like learning about your learning process. I think I could do freewriting. I’m going to give it a try.”

There’s something magical about all of this. I’m not even sure I can eloquently put it into words. I just know that our working environment is something very different. I’ve never experienced anything quite like it. Somehow, by sharing that I don’t know everything and that I’m always working to learn more, I invite my directs to be really open about what they don’t know. And they see it’s possible always to learn and grow.

I’m glad I ignore all the lawyering I’ve learned from watching TV. I’m glad I ask the questions I don’t know the answers to. And I’m glad my directs do the same. When we meet for learning, we accelerate and amplify the learning process—building individual learners and learning teams. Embracing the unknown and working toward understanding is what makes our culture a learning-centered culture.

Photos by Summer Kohlhorst.",2014,Leslie Jensen-Inman,lesliejenseninman,2014-12-20T00:00:00+00:00,https://24ways.org/2014/meet-for-learning/,process