Where do frogs go for beers after work? Hoppy hour!
\");\n\nThe call to document.write() injects the string passed into the document where it is called. So to display the widget on your page, simply add an external script tag where you want it to appear:\n\nWhere do frogs go for beers after work? Hoppy hour!
\");\n\nThen, it\u2019s up to the widget consumer to implement a callback function responsible for displaying the content. Here\u2019s a simple example where our callback uses jQuery to write the content into a targetWhere do frogs go for beers after work? Hoppy hour!
\nand its cite attribute. \n\n\n\t\n\nWith more than one person speaking, you need to establish a temporal order for the conversation. Once again, the element to do just that is already there in XHTML; the humble ordered list.\n\nThis project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.
\n\n\t
\n\nAdding a new note is as simple as adding a new item to list, and if you prefer to add more information to each note, such as the date or time that the note was written, go right ahead. Place your note list at the bottom of the source order of your document, right before the closing tag. One advantage of this approach over using conventional comments in your code is that all the notes are unobtrusive and are grouped together in one place, rather than being spread throughout your document.\n\nBasic CSS styling\n\nFor the first stage you are going to add some basic styling to the notes area, starting with the ordered list. For this design I am basing the look and feel on an instant messenger window.\n\n\n\nol#notes {\n\twidth : 300px; \n\theight : 320px; \n\tpadding : .5em 0; \n\tbackground : url(im.png) repeat; \n\tborder : 1px solid #333; \n\tborder-bottom-width : 2px; \n\t-moz-border-radius : 6px; /* Will not validate */\n\tcolor : #000; \n\toverflow : auto; \n}\nol#notes li { \n\tmargin : .5em; \n\tpadding : 10px 0 5px; \n\tbackground-color : #fff; \n\tborder : 1px solid #666; \n\t-moz-border-radius : 6px; /* Will not validate */ \n}\nol#notes blockquote { \n\tmargin : 0; \n\tpadding : 0; \n}\nol#notes p { \n\tmargin : 0 20px .75em;\n\tpadding : 0; \n}\nol#notes p.date { \n\tfont-size : 92%;\n\tcolor : #666; \n\ttext-transform : uppercase; \n}\n\nTake a gander at the first example.\n\nYou could stop right there, but without seeing who has left the note, there is little context. So next, extract the name of the commenter from the- \n\t\t
\n\t\n\t\t\t\n\tThis project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.
\n\t\t- \n\t\t
\n\n\t\t\t\n\tThose bits are simple and bulletproof.
\n\t\t\u2019s cite attribute and display it before each note by using generated content.\n\nol#notes blockquote:before { \n\tcontent : \" \"attr(cite)\" said: \"; \n\tmargin-left : 20px; \n\tfont-weight : bold; \n}\n\nFun with more detailed styling\n\nNow, with all of the information and basic styling in place, it\u2019s time to have some fun with some more detailed styling to spruce up your notes. Let\u2019s start by adding an icon for each person, once again based on their cite. First, all of the first paragraphs of a\u2019s that includes a cite attribute are given common styles.\n\nol#notes blockquote[cite] p:first-child {\n\tmin-height : 34px;\n\tpadding-left : 40px; \n}\n\nFollowed by an individual background-image.\n\nol#notes blockquote[cite=\"Andy\"] p:first-child { \n\tbackground : url(malarkey.png) no-repeat 5px 5px; \n} \n\nIf you prefer a little more interactivity, add a :hover state to eachand perhaps highlight the most recent comment.\n\nol#notes blockquote:hover { \n\tbackground-color : #faf8eb; \n\tborder-top : 1px solid #fff; \n\tborder-bottom : 1px solid #333; \n}\nol#notes li:last-child blockquote { \n\tbackground-color : #f1efe2; \n}\n\n\n\nYou could also adjust the style for each comment based on the department that the person works in, for example:\n\n\n\t \n\n\t\t\nThis project will use XHTML1.0 Strict, CSS2.1 and all that malarkey.
\n\t\n\t \nol#notes blockquote.designer { border-color : #600; }\n\nTake a look at the results of the second stage.\n\nShow and hide the notes using CSS positioning\n\nWith your notes now dressed in their finest, it is time to tuck them away above the top of your working XHTML/CSS prototype so that you can reveal them when you need them, no JavaScript required. Start by moving the ordered list of notes off the top of the viewport leaving only a few pixels in view. It is also a good idea to make them semi-transparent by using the opacity property for browsers that have implemented it.\n\nol#notes { \n\tposition : absolute; \n\topacity : .25;\n\tz-index : 2000; \n\ttop : -305px; \n\tleft : 20px; \n}\n\nYour last step is to add :hover and :focus dynamic pseudo-classes to reposition the list at the top of the viewport and restore full opacity to display them in their full glory when needed.\n\nol#notes:hover, ol#notes:focus {\n\ttop : 0; \n\topacity : 1; \n}\n\n\n\nNow it\u2019s time to sit back, pour yourself a long drink and bask in the glory of the final result. Your notes are all stored in one handy place at the bottom of your document rather than being spread around your code. When your templates are complete, simply dive straight to the bottom and pull out the notes.\n\nA Message To You, Rudy\n\nThank-you to everybody for making this a really great year for web standards. Have a wonderful holiday season.\n\nBuy Andy Clarke\u2019s book Transcending CSS from Amazon.com", "year": "2006", "author": "Andy Clarke", "author_slug": "andyclarke", "published": "2006-12-15T00:00:00+00:00", "url": "https://24ways.org/2006/css-production-notes/", "topic": "process"} {"rowid": 190, "title": "Self-Testing Pages with JavaScript", "contents": "Working at an agency I am involved more and more on projects in which client side code is developed internally then sent out to a separate team for implementation. You provide static HTML, CSS and JavaScript which then get placed into the CMS and brought to life as an actual website. As you can imagine this can sometimes lead to frustrations. However many safeguards you include, handing over your code to someone else is always a difficult thing to do effectively.\n\nIn this article I will show you how you can create a JavaScript implementation checker and that will give you more time for drink based activity as your web site and apps are launched quicker and with less unwanted drama!\n\nAn all too frequent occurrence\n\nYou\u2019ve been working on a project for weeks, fixed all your bugs and send it to be implemented. You hear nothing and assume all is going well then a few days before it\u2019s meant to launch you get an email from the implementation team informing you of bugs in your code that you need to urgently fix.\n\n The 24ways website with a misspelt ID for the years menu\n\nBeing paranoid you trawl through the preview URL, check they have the latest files, check your code for errors then notice that a required HTML attribute has been omitted from the build and therefore CSS or JavaScript you\u2019ve hooked onto that particular attribute isn\u2019t being applied and that\u2019s what is causing the \u201cbug\u201d.\n\nIt takes you seconds drafting an email informing them of this, it takes then seconds putting the required attribute in and low and behold the bug is fixed, everyone is happy but you\u2019ve lost a good few hours of your life \u2013 this time could have been better spent in the pub.\n\nI\u2019m going to show you a way that these kind of errors can be alerted immediately during implementation of your code and ensure that when you are contacted you know that there actually is a bug to fix. You probably already know the things that could be omitted from a build and look like bugs so you\u2019ll soon be creating tests to look for these and alert when they are not found on the rendered page. The error is reported directly to those who need to know about it and fix it. Less errant bug reports and less frantic emails ahoy!\n\n A page with an implementation issue and instant feedback on the problem\n\nJavaScript selector engines to the rescue\n\nWhether you\u2019re using a library or indeed tapping into the loveliness of the new JavaScript Selector APIs looking for particular HTML elements in JavaScript is fairly trivial now. \n\nFor instance this is how you look for a div element with the id attribute of year (the missing attribute from top image) using jQuery (the library I\u2019ll be coding my examples in): \n\nif ($(\u2018div#year\u2019).length) {\n\talert(\u2018win\u2019);\n}\n\nUsing this logic you can probably imagine how you can write up a quick method to check for the existence of a particular element and alert when it\u2019s not present \u2014 but assuming you have a complex page you\u2019re going to be repeating yourself a fair bit and we don\u2019t want to be doing that.\n\nTest scripts\n\nIf you\u2019ve got a lot of complex HTML patterns that need testing across a number of different pages it makes sense to keep your tests out of production code. Chances are you\u2019ve already got a load of heavy JavaScript assets, and when it comes to file size saving every little helps.\n\nI don\u2019t think that tests should contain code inside of them so keep mine externally as JSON. This also means that you can use the one set of tests in multiple places. We already know that it\u2019s a good idea to keep our CSS and JavaScript separate so lets continue along those lines here.\n\nThe test script for this example looks like this:\n\n{\n\t\"title\": \"JS tabs implementation test\",\n\t\"description\": \"Check that the correct HTML patterns has been used\",\n\t\"author\": \"Ross Bruniges\",\n\t\"created\": \"20th July 2009\",\n\t\"tests\": [\n\t\t{\n\t\t\t\"name\": \"JS tabs elements\",\n\t\t\t\"description\": \"Checking that correct HTML elements including class/IDs are used on the page for the JS to progressively enhance\",\n\t\t\t\"selector\": \"div.tabbed_content\",\n\t\t\t\"message\": \"We couldn't find VAR on the page - it's required for our JavaScript to function correctly\",\n\t\t\t\"check_for\": {\n\t\t\t\t\"contains\": {\n\t\t\t\t\t\"elements\": [\n\t\t\t\t\t\t\"div.tab_content\", \"h2\" \n\t\t\t\t\t],\n\t\t\t\t\t\"message\": \"We've noticed some missing HTML:\n\t\t\nThose bits are simple and bulletproof.
\n\t
- VAR
please refer to the examples sent for reference\" \n\t\t\t\t} \n\t\t\t} \n\t\t} \n\t]\n}\n\nThe first four lines are just a little bit of meta data so we remember what this test was all about when we look at it again in the future, or indeed if it ever breaks. The tests are the really cool parts and firstly you\u2019ll notice that it\u2019s an array \u2013 we\u2019re only going to show one example test here but there is no reason why you can\u2019t place in as many as you want. I\u2019ll explain what each of the lines in the example test means:\n\n\n\tname \u2013 short test name, I use this in pass/fail messaging later\n\tdescription \u2013 meta data for future reference\n\tselector \u2013 the root HTML element from which your HTML will be searched\n\tmessage \u2013 what the app will alert if the initial selector isn\u2019t found\n\tcheck_for \u2013 a wrapper to hold inner tests \u2013 those run if the initial selector does match\n\t\n\t\tcontains \u2013 the type of check, we\u2019re checking that the selector contains specified elements\n\t\t\n\t\t\telements \u2013 the HTML elements we are searching for\n\t\t\tmessage \u2013 a message for when these don\u2019t match (VAR is substituted when it\u2019s appended to the page with the name of any elements that don\u2019t exist)\n\t\t\n\t\t\n\t\t\n\nIt\u2019s very important to pass the function valid JSON (JSONLint is a great tool for this) otherwise you might get a console showing no tests have even been run. \n\nThe JavaScript that makes this helpful\n\nAgain, this code should never hit a production server so I\u2019ve kept it external. This also means that the only thing that\u2019s needed to be done by the implementation team when they are ready to build is that they delete this code.\n\n\n\n\n\u201cView the full JavaScript:/examples/self-testing-pages-with-javascript/js/tests/test_suite.js\n\nThe init function appends the test console to the page and inserts the CSS file required to style it (you don\u2019t need to use pictures of me when tests pass and fail though I see no reason why you shouldn\u2019t), goes and grabs the JSON file referenced and parses it. The methods to pass (tests_pass) and fail (haz_fail) the test I hope are pretty self-explanatory as is the one which creates the test summary once everything has been run (create_summary).\n\nThe two interesting functions are init_tests and confirm_html.\n\ninit_tests\n\ninit_tests:function(i,obj) {\n\tvar $master_elm = $(obj.selector);\n\tsleuth.test_page.$logger.append(\"
\");\n\tvar $container = $('#test_' + i);\n\tif (!$master_elm.length) {\n\t\tvar err_sum = obj.message.replace(/VAR/gi, obj.selector);\n\t\tsleuth.test_page.haz_failed(err_sum, $container);\n\t\treturn;\n\t}\n\tif (obj.check_for) {\n\t\t$.each(obj.check_for,function(key, value){\n\t\t\tsleuth.test_page.assign_checks($master_elm, $container, key, value);\n\t\t});\n\t} else {\n\t\tsleuth.test_page.tests_passed($container);\n\t\treturn;\n\t}\n}\n\nThe function gets sent the number of the current iteration (used to create a unique id for its test summary) and the current object that contains the data we\u2019re testing against as parameters.\n\nWe grab a reference to the root element and this is used (pretty much in the example shown right at the start of this article) and its length is checked. If the length is positive we know we can continue to the inner tests (if they exist) but if not we fail the test and don\u2019t go any further. We append the error to the test console for everyone to see.\n\nIf we pass the initial check we send the reference to the root element, message contains and the inner object to a function that in this example sends us on to confirm_html (if we had a more complex test suite it would do a lot more). \n\nconfirm_html\n\nconfirm_html:function(target_selector, error_elm, obj) {\n\tvar missing_elms = [];\n\t$.each(obj.elements, function(i, val) {\n\t\tif (!target_selector.find(val).length) {\n\t\t\tmissing_elms.push(val);\n\t\t}\t\n\t});\n\tif (missing_elms.length) {\n\t\tvar file_list = missing_elms.join('');\n\t\tvar err_sum = obj.message.replace(/VAR/gi, file_list);\n\t\tsleuth.test_page.haz_failed(err_sum, error_elm);\n\t\treturn;\n\t}\n\tsleuth.test_page.tests_passed(error_elm);\n\treturn;\n}\n\nWe\u2019re again using an array to check for a passed or failed test and checking its length but this time we push in a reference to each missing element we find.\n\nIf the test does fail we\u2019re providing even more useful feedback by informing what elements have been missed out. All the implementation team need do is look for them in the files we\u2019ve sent and include them as expected.\n\nNo more silly implementation bugs!\n\nHere is an example of a successful implementation.\n\nHere are some examples of failed implementations \u2013 one which fails at finding the root node and one that has the correct root node but none of the inner HTML tests pass.\n\nIs this all we can check for?\n\nCertainly not!\n\nJavaScript provides pretty easy ways to check for attributes, included files (if the files being checked for are being referenced correctly and not 404ing) and even applied CSS.\n\nWant to check that those ARIA attributes are being implemented correctly or that all images contain an alt attribute well this simple test suite can be extended to include tests for this \u2013 the sky is pretty much up to your imagination.", "year": "2009", "author": "Ross Bruniges", "author_slug": "rossbruniges", "published": "2009-12-12T00:00:00+00:00", "url": "https://24ways.org/2009/self-testing-pages-with-javascript/", "topic": "process"} {"rowid": 230, "title": "The Articulate Web Designer of Tomorrow", "contents": "You could say that we design to communicate, and that we seek emotive responses. It sounds straightforward, and it can be, but leaving it to chance isn\u2019t wise. Many wander into web design without formal training, and whilst that certainly isn\u2019t essential, we owe it to ourselves to draw on wider influences, learn from the past, and think smarter.\n\nWhat knowledge can we ourselves explore in order to become better designers? In addition, how can we take this knowledge, investigate it through our unique discipline, and in turn speak more eloquently about what we do on the web? Below, I outline a number of things that I personally believe all designers should be using and exploring collectively.\n\nTaking stock\n\nWhere we\u2019re at is good. Finding clarity through web standards, we\u2019ve ended up quite modernist in our approach, pursuing function, elegance and reduction. However, we\u2019re not great at articulating our own design processes and principles to outsiders. Equally, we rely heavily on our instincts when deciding if something is or isn\u2019t good. That\u2019s fine, but we can better understand why things are the way they are by looking a little deeper, thereby helping us articulate what goes on in our design brains to our peers, our clients and to normal humans.\n\nAs designers we use ideas, concepts, text and images. We apply our ideas and experience, imposing order and structure to content, hoping to ease the communication of an idea to the largest possible audience or to a specific audience. We consciously manipulate most of what is available to us, but not all. There is something else we can use. I often think that brilliant work demands a keen understanding of the magical visual language that informs design.\n\nEmbracing an established visual language\n\nThis is a language whose alphabet is shapes, structures, colours, lines and rhythms. When effective, it is somewhat invisible, subliminally enforcing messages and evoking meaning, using methods solidly rooted in a grammar perceptible in virtually all extraordinary creative work. The syntax for art, architecture, film, and furniture, industrial and graphic design (think Bauhaus and the Swiss style perhaps), this language urges us to become fluent if we aim for a more powerful dialogue with our audience.\n\n Figure 1: Structures (clockwise from top-left): Informal; Formal; Active; Visible.\n\nThe greatest creative minds our world has produced could understand some or all of this language. Line and point, form and shape. Abstract objects. Formal and informal structures. Visual distribution. Balance, composition and the multitudinous approaches to symmetry. Patterns and texture. Movement and paths. Repetition, rhythm and frequency. Colour theory. Whitespace and the pause. The list goes on.\n\nThe genius we perceive in our creative heroes is often a composite of experience, trial and error, conviction, intuition \u2013 even accident \u2013 but rarely does great work arise without an initial understanding of the nuts and bolts that help communicate an idea or emotion.\n\nOur world of interactivity\n\nAs web designers, our connection with this language is most evident in graphic design. With more technological ease and power comes the responsibility to understand, wisely use, and be able to justify many of our decisions. We have moved beyond the scope of print into a world of interactivity, but we shouldn\u2019t let go of any established principles without good reason.\n\n Figure 2: Understanding movement of objects in any direction along a defined path.\n\nFor example, immersion in this visual language can improve our implementation of CSS3 and JavaScript behaviour. With CSS3, we\u2019ve seen a resurgence in CSS experimentation, some of which has been wonderful, but much of it has appeared clumsy. In the race to make something spin, twist, flip or fly from one corner to another, the designer sometimes fails to think about the true movement they seek to emulate. What forces are supposedly affecting this movement? What is the expected path of this transition and is it being respected?\n\nStopping to think about what is really supposed to be happening on the page compels us to use complex animations, diagrams and rotations more carefully. It helps us to better understand paths and movement.\n\n Figure 3: Repetition can occur through variations in colour, shape, direction, and so on.\n\nIt can only be of greater benefit to be mindful of symmetries, depth, affordance, juxtaposition, balance, economy and reduction. A deeper understanding of basic structures can help us to say more with sketches, wireframes, layouts and composition. We\u2019ve all experimented with grids and rhythm but, to truly benefit from these long-established principles, we are duty-bound to understand their possibilities more than we will by simply leveraging a free framework or borrowing some CSS.\n\nDesign is not a science, but\u2026\n\nThreading through all of this is what we have learned from science, and what it teaches us of the human brain. This visual language matters because technology changes but, for the most part, people don\u2019t. For centuries, we humans have received and interpreted information in much the same way. Understanding more of how we perceive meaning can help designers make smarter decisions, and call on visual language to underpin these decisions. It is our responsibility as designers to be aware of mental models, mapping, semiotics, sensory experience and human emotion.\n\nDesign itself is not a science, but the appropriate use of visual language and scientific understanding exposes the line between effective and awkward, between communicative and mute. By strengthening our mental and analytical approach to what is often done arbitrarily or \u201cbecause it feels right\u201d, we simply become better designers.\n\nA visual language for the web\n\nSo, I\u2019ve outlined numerous starting points and areas worthy of deeper investigation, and hopefully you\u2019re eager to do some research. However, I\u2019ve mostly discussed established ideas and principles that we as web designers can learn from. It\u2019s my belief that our community has a shared responsibility to expand this visual language as it applies to the ebb and flow of the web. Indulge me as I conclude with a related tangent.\n\nIn defining a visual language specifically for the web, we must continue to mature. The old powerfully influences the new, but we must intelligently expand the visual language of masterful work and articulate what is uniquely ours.\n\nFor example, phrases like Ethan Marcotte\u2019s Responsive Web Design aren\u2019t merely elegant, they describe a new way of thinking and working, of communicating about designs and interaction patterns. These phrases broaden our vocabulary and are immediately adopted by designers worldwide, in both conversation and execution.\n\nOur legacy\n\nOur new definitions should flex and not be tied to specific devices or methods which fade away or morph with time. Our legacy is perhaps more about robust and flexible patterns and systems than it is about specific devices or programming languages.\n\n Figure 4: As web designers, we should think about systems, not pages.\n\nThe established principles we adopt and whatever new ways of thinking we define should slip neatly into a wider philosophy about our approach to web design. We\u2019re called, as a community, to define what is distinctive about the visual language of the web, create this vocabulary, this dialect that resonates with us and moves us forward as we tackle each day\u2019s work. Let\u2019s give it some thought.\n\nFurther reading\n\nThis is my immediate \u201cgo-to\u201d list of books that I bullishly believe all web designers should own, but there is so much more out there to read. Sadly, many great texts relating to this stuff are often out of print. Feel free to share your recommendations.\n\n\n\tDon Norman, The Design of Everyday Things\n\tChristian Leborg, Visual Grammar\n\tScott McCloud, Understanding Comics\n\tDavid Crow, Visible Signs\n\tWilliam Lidwell and Katrina Holden, Universal Principles of Design", "year": "2010", "author": "Simon Collison", "author_slug": "simoncollison", "published": "2010-12-16T00:00:00+00:00", "url": "https://24ways.org/2010/the-articulate-web-designer-of-tomorrow/", "topic": "process"} {"rowid": 200, "title": "Care and Feeding of Burnout", "contents": "You\u2019ve been doing too much for too long. And it\u2019s broken you. You\u2019re burned out. You\u2019re done.\nIllustration by Kate Holden\nOccupational burnout is a long-documented effect of stretching yourself further than the limits of your mental and physical health can carry you. And when it finally catches up with you, it can feel like the end of the world. But things can get better. With focused self care, reworking your priorities and lots of time, you can slog through burnout.\nWhat is burnout? The Tl;dr linkdump tour\nIn this article, we\u2019ll be looking at what you can do when you\u2019re burned out. We\u2019ll be skipping past a lot of information on what burnout is, what causes it and how it impacts the tech industry. We\u2019re able to skip past this because many technologists have already created valuable content targeted to our industry. The videos and writing below may be helpful for readers who are less familiar with burnout.\nA Wikipedia article may be a great starting point for learning about occupational burnout.\n\n \n\nUnderstanding burnout: Brandon West\nThis conference talk by Brandon West covers a lot of burnout 101, from the perspective of a developer relations/community professional.\nApril Wensel writes about the need for the tech industry to move from the Valley\u2019s burnout culture to a more sustainable model.\nCatching Burnout [as] early [as possible]\nOne of the most challenging things about burnout is that it develops slowly and gradually. Many impacted don\u2019t notice the water warming around them until it\u2019s been brought to a boil, causing a crisis that can\u2019t be overlooked. Catching burnout and taking steps to deal with it as early as possible can help limit the length and severity of your burnout.\nGetting in the habit of checking in with yourself regularly about your stress and energy levels can be an effective habit for assessing burnout and for general wellness. The Mayo Clinic recommends asking yourself the following questions to determine if you might be suffering from burnout.\n\nHave you become cynical or critical at work?\nDo you drag yourself to work and have trouble getting started once you arrive?\nHave you become irritable or impatient with co-workers, customers or clients?\nDo you lack the energy to be consistently productive?\nDo you lack satisfaction from your achievements?\nDo you feel disillusioned about your job?\nAre you using food, drugs or alcohol to feel better or to simply not feel?\nHave your sleep habits or appetite changed?\nAre you troubled by unexplained headaches, backaches or other physical complaints?\n\nAccording to the Mayo Clinic, answering yes to more than one of these questions can be a sign that you need to take corrective action. We\u2019ll look in more detail about the corrective actions you can take in the rest of this article. \nDo less. Now.\nTo start getting things back on track, you\u2019ll need to start doing less. Less work, less stress, less everything. Many technologists impacted by burnout have written or spoken on taking months or even years off work to give themselves time to recover. This can be a fantastic route back to wellness for those fortunate enough to have the professional and financial security to allow them to take large stretches of time off work. For the much larger group of burned out workers that need to balance earning a paycheck with their wellness, this can be more challenging.\nFor those of us who need to stay in the cycle of work to fund our daily needs, finding ways to do less can feel like adding another daunting task to the pile. To properly assess where and how you can cut back on your commitments, you\u2019ll need to find a short stretch of time clear of stressors and responsibilities to take stock of what can be scaled back. A long weekend, weekend or even a few hours of time dedicated to looking only at how you can cut back on work and stress can be an effective way to take stock of your responsibilities.\nMake a list of stressors and activities to begin to triage. Anything that would damage or seriously disrupt your life if not attended to (doing your taxes, showing up at work, paying rent) should be marked as essential. Grade other activities in your life, marking the ones that aren\u2019t essential and working to temporarily reduce these or remove them from your life. It can feel difficult to let go of things while recovering from burnout. This process can benefit from a second opinion, if you\u2019re working with a coach, therapist or trusted friend to manage your burnout.\nReducing your workload and stressors can let you begin to recover from burnout. You can reintroduce things back into your schedule and life. Reintroduce stressors and activities back into your life slowly, to minimize risk of relapse. Keeping a journal will let you keep tabs on how different activities are impacting your energy levels and state of mind.\nRemove toxicity\nToxic people or settings can drain you faster than overwork alone can. While you work to reduce your workload and stress, coworkers, friends, family or bosses who are toxic influences can act as a multiplier for the stressors that remain. Identifying these people and limiting your interactions with them during your recovery can help you get back on track faster and happier. A journal can be an important tool in tracking how interactions with different people impact your wellness and state of mind. If the toxic presence in your life is someone you can avoid or cut out without penalty, burnout is a great reason to finally replace them with healthier relationships.\nIf you can\u2019t remove them from your life, minimizing the impact toxic people have on your wellness is vital. Work to identify what aspect of the relationship is draining or damaging and create interventions around damaging interactions. While a chronically complaining coworker\u2019s negativity can be stopped short with setting firm conversational boundaries and redirection, a combative boss can be a harder challenge. Seeking allies and advice can make you feel less alone in your battles and provide healthy emotional support. \nAsk for help\nTrying to find your way back to health and wellness after burning out can be a daunting task. Seeking help from health care professionals, trusted peers or both can give you backup on your journey back to feeling better. With symptoms that can mirror those of depression, burnout can be the precursor to a number of mental and physical ailments. Talk to your doctor immediately if you\u2019re experiencing symptoms of depression or any other health concerns.\nBeing open with your trusted friends about burnout can let you access valuable support and help explain why you may need extra care and consideration while you recover. Many suffering from burnout report finding maintaining relationships a challenge. Letting your loved ones know what you\u2019re going through and why you may be less available invites them to be more understanding of cancelled plans or other issues while you\u2019re recovering. Burnout can impact memory and cognitive function. Letting your support network assist in decision making during burnout can help add perspective to counterbalance these deficits.\nTalking to your friends and peers about your health and needs can offer valuable support. But those who are pushed to a mental or physical health crisis by burnout should work with healthcare professionals to plan their recovery. Sufferers of mild to moderate burnout can also benefit from planning their return to wellness with an experienced practitioner. Medical or counseling professionals may prescribe medicines, talk therapy, group sessions or other therapeutic intervention. \nGo easy on yourself\nRecovering from burnout is a process that takes energy, time and compassion for yourself. In the same way that toxic people or workplaces can set you back, negative repetitive thoughts will harm your recovery. Recognizing that burnout\u2019s impact on you is a temporary state that isn\u2019t your fault can help you begin to manage your feelings and expectations for yourself. Sufferers often report feeling stupid, lazy or that they lack the skills to do their job. This is natural, as burnout can severely limit your cognitive function, your energy levels and resilience while dramatically increasing your cognitive load. Working with a counselor may help if you\u2019re finding it difficult to be patient with your progress back to health or are troubled by persistent intrusive thoughts.\nBurnout can seriously limit the amount of energy you have. Spend as little of the energy you have left beating yourself up as possible. You\u2019re going to be ok. It\u2019s all going to be ok.\nThis article doesn\u2019t offer one-size-fits all fixes for burnout or overwork, but aims to provide a framework with points to consider that may help shape your wellness. No article can act as a substitute for professionally administered healthcare or robust self care.", "year": "2017", "author": "Jessica Rose", "author_slug": "jessicarose", "published": "2017-12-16T00:00:00+00:00", "url": "https://24ways.org/2017/care-and-feeding-of-burnout/", "topic": "process"} {"rowid": 199, "title": "Knowing the Future - Tips for a Happy Launch Day", "contents": "You\u2019ve chosen your frameworks and libraries. You\u2019ve learned how to write code which satisfies the buzzword and performance gods. Now you need to serve it to a global audience, and make things easy to preview, to test, to sign-off, and to evolve.\nBut infrastructure design is difficult and boring for most of us. We just want to get our work out into the wild.\nIf only we had tools which would let us go, \u201cOh yeah! It all deploys perfectly every time\u201d and shout, \u201cYou need another release? BAM! What\u2019s next?\u201d\nA truth that can be hard to admit is that very often, the production environment and its associated deployment processes are poorly defined until late into a project. This can be a problem.\nIt makes my palms sweaty just thinking about it.\nIf like me, you have spent time building things for clients, you\u2019ll probably have found yourself working with a variety of technical partners and customers who bring different constraints and opportunities to your projects. Knowing and proving the environments and the deployment processes is often very difficult, but can be a factor which profoundly impacts our ability to deliver what we promised. To say nothing of our ability to sleep at night or leave our fingernails un-chewed.\nLet\u2019s look at this a little, and see if we can\u2019t set you up for a good night\u2019s sleep, with dry palms and tidy fingernails.\nA familiar problem\nYou\u2019ve been here too, right? The project development was tough, but you\u2019re pleased with what you are running in your local development environments. Now you need to get the client to see and approve your build, and hopefully indicate with a cheery thumbs up that it can \u201cgo live\u201d.\n\nChances are that we have a staging environment where the client can see the build. But be honest, is this exactly the same as the production environment? It should be, but often it\u2019s not. Often the staging environment is nothing more than a visible server with none of the optimisations, security, load balancing, caching, and other vital bits of machinery that we\u2019ll need (and need to test) in \u201cprod\u201d.\nOften the production environment is still being \u201cset up\u201d and you\u2019ll have to wait and see.\nIn development, \u201cwait and see\u201d is the enemy.\nInstead of waiting to see, we need to make the provisioning of, and deployment to our different environments one of the very first jobs of our project. I\u2019ve often needed to be the unpopular voice in the room who makes a big fuss when this is delayed. I\u2019ve described it as being a \u201ccritical blocker\u201d during project meetings and suggested that everything should halt until it is fixed. \nIt is that important.\nClients don\u2019t often like hearing a wary, disruptive voice saying \u201cwhoa there Nelly!\u201d, because the development should be able to continue while the production environment gets sorted out, right? \nSure. But if it is not seen as a blocker, it is seen as something that can just happen later. And if it happens later, all the ugly surprises and unknowns surface later too. And later is when we\u2019ll need to be thinking about other things. Not the plumbing. Trust me, it pays to face up to the issue right away rather than press on optimistically. The client will thank you later.\nAttitudes and expectations\nWe should, I think, exhibit these four attitudes towards production deployment:\n\nMake it scripted\nMake it automated\nMake it real\nMake it first\n\nMake it scripted\nLet\u2019s face it, we are going to need to deploy more than once over the course of the project. We are not going to get things perfect on our first shot. Nor should we expect to. And if we are going to repeat something, we want to be able to do it identically and predictably every time without needing to rely on our memories.\nDevelopers are great at scripting things which they would otherwise need to repeat. It makes us faster and it also helps us keep track of the steps we need to take.\nI\u2019m not crazy enough to try suggest the best technology to script your builds or deployments (holy wars lie down that path). A lot will depend on your languages and your tastes. Some will like Fabric, others will prefer Gulp, you might prefer Make or NPM. It doesn\u2019t really matter as long as you can script the process of building, packaging and deploying your project.\nWait. Won\u2019t we need to know everything about the build from the start in order to do this? Aren\u2019t our dependencies likely to change over time?\nYes. That would be ideal. But it\u2019s ok. Like our code, our deployment script will evolve over the life of a project. So evolve it. Start by scripting what is needed to support the first iteration of the project, and then maintain that script. It will become a valuable \u201csource of truth\u201d, providing a form of documentation of what your project needs for a successful deployment. Another bonus.\nMake it automated\nIf we have a scripted deployment which we can run by executing a single command, then we are in great shape to automate that process by triggering the build and deployment via suitable events.\nAgain, I prefer not to offer one single suggestion of when this should occur. That will depend on your approach to the project, how your development team is organised, and how your QA team operate. You can tune this to suit.\nFor one project I worked on, we chose to trigger the build and deployment to our production environment every time we used Git to tag the master branch of our version control repository. There were a few moving parts, and we needed to do some upfront work to get everything working, but that upfront effort was repaid many fold as we deployed time and time again, and exposed some issues with our environment long before we got to \u201claunch day\u201d.\nWith a scripted and automated process, we can make deployments \u201ccheap\u201d. This is our goal. When there are minimal cognitive or time overheads associated with deploying, we\u2019re likely to do it all the more often and become more confident that it will behave as expected.\nMake it real\nAlright, we have written scripts to build and deploy our projects. Anyone tagging our repo will trigger things to happen as if by magic, but where are we pushing things to? We need to target a real environment if this is to have any value.\nA useful pattern is to have all activity on our develop branch trigger deployments to our staging server. Meanwhile tagging master will deploy a version to the production environment. How we organise this will depend on our git branching approach. (I\u2019ve seen as many ways of approaching Git Flow as I have seen ways of approaching \u201cAgile\u201d).\nIt\u2019s vital though, that we ensure that we are deploying to, and testing against, our real infrastructure. We want to see real results. That\u2019s the best way to learn real lessons.\nMake it first\nBuilding our site to run in an environment not yet fully defined or available to test is like climbing without ropes \u2013 it\u2019s possible, but we put ourselves at risk. And the higher we climb the greater the risk. So it is important to do this as early as we possibly can.\nDon\u2019t have a certificate for our HTTPS yet? Fine, but let\u2019s still deploy to this evolving production environment and introduce HTTPS as soon as we can.\nBefore we know it we\u2019ll be proving that this is set up correctly and we\u2019ll not be surprised by mixed security alerts or other nasties further down the line.\n\nMailchimp perfectly capture the anxiety of sending emails to gazillions of people for a campaign. But we\u2019re lucky. Launching a site doesn\u2019t need to be like performing a mailshot. We can do things to banish that sweaty hand.\nDoing preparation work upfront means that by the time we need to launch the site into the wild, we have exercised the deployment mechanics, and tested the production environment so rigorously that this task will be boring.\n(It won\u2019t be boring. Launching should always be exciting because the world will finally get to see our beautiful, painstaking work. But nor should it be terrifying. Especially as a result of not knowing for certain if our processes and environments are going to work or burst into flames on the big day.)\nWhat tools exist?\nWell this all sounds lovely. But how should we tackle this? Where are the tools for us to use? As it happens, there are many service and tools that we can use to work this way.\nHosting\nAll of the big players like Amazon, Azure and Google offer tools which can help us here. Google for example, can host multiple deployed versions of your project in parallel and you can manage them via their App Engine console. Each build receives its own URL which you can use to access any deployed version of your site.\nHaving immutable deployments which stick around in perpetuity (or until you bin them) is a key feature which unlocks the ability to confidently direct your traffic to any version of your site. With that comes the capacity to test any version or feature in its real environment, and then promote a version, or rollback to a previous version whenever you want.\nA liberating power to have.\nContinuous integration\nIn order to create all of those different versions, we\u2019ll need somewhere to run our build and deployment scripts. Jenkins has been a popular Continuous Integration (CI) option for some time, and can be configured to perform all sorts of tasks, giving you extensive control over your deployment pipeline.\nYou need to host Jenkins yourself, but it provides some simple ways to do that.\nThe landscape for CI is getting richer and richer. With many hosted services like Circle CI providing this kind of automation up in the cloud.\nOne stop shop\nNetlify combines both hosting and continuous integration services. It monitors your git repositories and automatically runs your build in a container on its servers when it finds changes. Each branch and pull request in your git repository will result in an immutable version of your site with its own URL.\nNetlify is unlike Google Cloud, AWS or Azure in that it cannot host a dynamic server-side application for you. Instead it specialises in hosting static, or so called JAMstack sites.\nPersonally, I find that its simplicity makes it an approachable option, and a good place to learn and adopt some of these valuable habits.\nFull disclosure: I\u2019m a Netlify employee. But before I was, I was an avid customer, and it was through using Netlify that I first encountered some of these principles in practice.\nConclusion. It\u2019s all about the approach\nNo matter what tools or services you use (and there are many which can support these practices), the most important thing is to adopt an approach which lets you prove your environments as quickly as possible.\nFront-loading this effort will cast light onto the issues that you\u2019ll need to address early and often, leaving no infrastructure surprises to spoil things for you on launch day.\nAutomating the process will mean that when you do find things that you need to fix or to improve later (and you will), issuing another release will be trivial. It is a lovely feeling when you have confidence that releasing v1.0.0 will be no more stressful v0.0.1. In fact it should actually be less stressful, as you\u2019ll have been down this road many times by then. Fixing the potholes and smoothing the way as you went.\nFrom here, it should be a smooth ride.", "year": "2017", "author": "Phil Hawksworth", "author_slug": "philhawksworth", "published": "2017-12-21T00:00:00+00:00", "url": "https://24ways.org/2017/knowing-the-future/", "topic": "process"} {"rowid": 207, "title": "Want to Break Out of Comparison Syndrome? Do a Media Detox", "contents": "\u201cComparison is the thief of joy.\u201d\n\u2014Theodore Roosevelt\n\nI grew up in an environment of perpetual creativity and inventiveness. My father Dennis built and flew experimental aircraft as a hobby. During my entire childhood, there was an airplane fuselage in the garage instead of a car. My mother Deloria was a self-taught master artisan who could quickly acquire any skills that it took to work with fabric and weaving. She could sew any garment she desired, and was able to weave intricate wall hangings just by looking at a black and white photos in magazines. My older sister Diane blossomed into a consummate fine artist who drew portraits with uncanny likeness, painted murals, and studied art and architecture. In addition, she loved good food and had a genius for cooking and baking, which converged in her creating remarkable art pieces out of cake that were incredibly delicious to boot. Yes. This was the household in which I grew up.\nWhile there were countless positives to being surrounded by people who were compelled to create, there was also a downside to it. I incessantly compared myself to my parents and older sister and always found myself lacking.\nIt wasn\u2019t a fair comparison, but tell that to a sensitive kid who wanted to fit in to her family by being creative as well. From my early years throughout my teens, I convinced myself that I would never understand how to build an airplane or at least be as proficient with tools as my father, the aeronautical engineer. Even though my sister was six years older than I was, I lamented that I would never be as good a visual artist as she was. And I marveled at my mother\u2019s seemingly magical ability to make and tailor clothes and was certain that I would never attain her level of mastery.\nThis habit of comparing myself to others grew over the years, continuing to subtly and effectively undermine my sense of self. I had almost reached an uneasy truce with my comparison habit when social media happened.\nAs an early adopter of Twitter, I loved staying connected to people I met at tech conferences. However, as I began to realize my aspirations of being an author and a speaker, Twitter became a dreaded hall of mirrors where I only saw distorted reflections of my lack of achievement in other people\u2019s success. Every person announcing a publishing deal caused me to drown under waves of envy over the imagined size of her or his book advance as I struggled to pay my mortgage. Every announcement I read of someone speaking at a conference led to thoughts of, \u201cI wish I were speaking at that conference \u2013 I must not be good enough to be invited.\u201d Twitter was fertile ground for my Inner Critic to run rampant.\nOne day in 2011, my comparisons to people who I didn\u2019t even know rose to a fever pitch. I saw a series of tweets that sparked a wave of self-loathing so profound that I spent the day sobbing and despondent, as I chastised myself for being a failure. I had fallen into the deep pit of Comparison Syndrome, and to return to anything close to being productive took a day or two of painstakingly clawing my way out.\nComparison Syndrome Takes Deficiency Anxiety to Eleven\nDo any of these scenarios ring true?\n\nYou frequently feel like a failure when viewing the success of others.\nYou feel dispirited and paralyzed in moving forward with your own work because it will never measure up to what others have done.\nYou discount your ideas because you fear that they aren\u2019t as good as those of your colleagues or industry peers.\n\nAre you making yourself miserable by thinking thoughts like these?\n\n\u201cI\u2019m surrounded by people who are so good at what they do, how can I possibly measure up?\u201d\n\u201cCompared to my partner, my musical ability is childish \u2013 and music is no longer fun.\u201d\n\u201cWhy haven\u2019t I accomplished more by now? My peers are so much more successful than I am.\u201d\n\nUnenviable Envy\nMany people use the terms envy and jealousy interchangeably, but they are two distinct emotions. Jealousy is the fear of losing someone to a perceived rival: a threat to an important relationship and the parts of the self that are served by that relationship. Jealousy is always about the relationship between three people. Envy is wanting what another has because of a perceived shortcoming on your part. Envy is always based on a social comparison to another.1\nEnvy is a reaction to the feeling of lacking something. Envy always reflects something we feel about ourselves, about how we are somehow deficient in qualities, possessions, or success.2 It\u2019s based on a scarcity mentality: the idea that there is only so much to go around, and another person got something that should rightfully be yours.3\nA syndrome is a condition characterized by a set of associated symptoms. I call it Comparison Syndrome because a perceived deficiency of some sort \u2013 in talent, accomplishments, success, skills, etc. \u2013 is what initially sparks it. While at the beginning you may merely feel inadequate, the onset of the syndrome will bring additional symptoms. Lack of self-trust and feelings of low self-worth will fuel increased thoughts of not-enoughness and blindness to your unique brilliance. If left unchecked, Deficiency Anxieties can escalate to full-blown Comparison Syndrome: a form of the Inner Critic in which we experience despair from envy and define ourselves as failures in light of another\u2019s success.\nThe irony is that when we focus so much on what we lack, we can\u2019t see what we have in abundance that the other person doesn\u2019t have. And in doing so, we block what is our birthright: our creative expression. Envy shackles our creativity, keeps us trapped in place, and prevents forward movement. The Inner Critic in the form of Comparison Syndrome caused by envy blocks us from utilizing our gifts, seeing our path clearly, and reveling in our creative power.\nIn order to keep a grip on reality and not fall into the abyss of Comparison Syndrome, we\u2019ll quell the compulsion to compare before it happens: we will free the mental bandwidth to turn our focus inward so we can start to see ourselves clearly. \nBreak the Compulsion to Compare\n\n\u201cWhy compare yourself with others? No one in the entire world can do a better job of being you than you.\u201d\n\u2014 Krystal Volney, poet and author\n\nAt some point in time, many of us succumb to moments of feeling that we are lacking and comparing ourselves unfavorably to others. As social animals, much of our self-definition comes from comparison with others. This is how our personalities develop. We learn this behavior as children, and we grow up being compared to siblings, peers, and kids in the media. Because of this, the belief that somehow, someway, we aren\u2019t good enough becomes deeply ingrained. The problem is that whenever we deem ourselves to be \u201cless than,\u201d our self-esteem suffers. This creates a negative feedback loop where negative thoughts produce strong emotions that result in self-defeating behaviors that beget more negative thoughts.\nCouple this cycle with the messages we get from society that only \u201cgifted\u201d people are creative, and it\u2019s no wonder that many of us will fall down the rabbit hole of Comparison Syndrome like I did on that fated day while reading tweets. Comparing ourselves to others is worse than a zero-sum game, it\u2019s a negative-sum game. No one wins, our self-esteem deteriorates, and our creative spark dies out.\nWith effort, we can break the compulsion to compare and stop the decline into Comparison Syndrome by turning the focus of comparison inward to ourselves and appreciating who we\u2019ve become. But first, we need to remove some of the instances that trigger our comparisons in the first place.\nArrest: Stop the Triggers\n\n\u201cRight discipline consists, not in external compulsion, but in the habits of mind which lead spontaneously to desirable rather than undesirable activities.\u201d\n\u2014 Bertrand Russell, philosopher\n\nAfter my Twitter post meltdown, I knew had to make a change. While bolstering my sense of self was clearly a priority, I also knew that my ingrained comparison habit was too strong to resist and that I needed to instill discipline. I decided then and there to establish boundaries with social media.\nFirst, to maintain my sanity, I took this on as my mantra:\n\u201cI will not compare myself to strangers on the Internet or acquaintances on Facebook.\u201d\nIf you find yourself sliding down the slippery slope of social media comparison, you can do the same: repeat this mantra to yourself to help put on the brakes.\nSecond, in order to reduce my triggers, I stopped reading the tweets of the people I followed. However, I continued to be active on Twitter through sharing information, responding to mentions, crowdsourcing, and direct messaging people. It worked! The only time I\u2019d start to slip into darkness were the rare instances when I would break my rules and look at my Twitstream.\nBut we can do even more than calm ourselves with helpful mantras. Just like my example of modifying my use of Twitter, and more recently, of separating myself from Facebook, you can get some distance from the media that activates your comparison reflex and start creating the space for other habits that are more supportive to your being to take its place.\nCreative Dose: Trigger-free and Happy\nPurpose: To stop comparison triggers in their tracks\nMindfulness is a wonderful tool, but sometimes you have to get hardcore and do as much as you can to eliminate distractions so that you can first hear your own thoughts in order to know which ones you need to focus on.\nHere are four steps to becoming trigger-free and happier.\nStep 1: Make a List\nPay attention when you get the most triggered and hooked.\nIs it on Twitter, Facebook, Instagram, or Snapchat?\nIs it YouTube, TV shows, or magazines?\nMake list of your top triggers.\nMy primary trigger is:______________________________________\nMy second trigger is:______________________________________\nMy third trigger is:______________________________________\nNow that you have your list, you need to get an idea just how often you\u2019re getting triggered.\nStep 2: Monitor\nIt\u2019s easy to think that we should track our activity on the computer, but these days, it\u2019s no longer our computer use that is the culprit: most of us access social media and news from our phones. Fortunately, there are apps that will track the usage for both.\nSeeing just how much you consume media from either or both will show you how much of an accomplice the use of devices is to your comparison syndrome, and how much you need to modify your behavior accordingly.\nFor tracking both computer use and tablet use, this app works great:\n\nRescueTime.com tracks app usage and sends a productivity report at the end of the week via email.\n\nFor your phone, there are many for either platform.4 Although I recommend fully researching what is available and will work for you best, here are a few recommendations:\n\nFor both platforms: Offtime, Breakfree, Checky\nFor Android only: Flipd, AppDetox, QualityTime, Stay On Task\nFor iOS only: Moment\n\nInstall your app of choice, and see what you find. How much time are you spending on sites or apps that compel you to compare?\nStep 3: Just Say No\nNow that you know what your triggers are and how much you\u2019re exposing yourself to them, it\u2019s time to say No.\nPut yourself on a partial social media and/or media detox for a specified period of time; consider even going for a full media detox.5 I recommend starting with one month.\nTo help you to fully commit, I recommend writing this down and posting it where you can see it.\nI, ___________________, commit to avoiding my comparison triggers \nof ___________________, ___________________, and ___________________ \nfor the period of ___________________, \nstarting on ___________________ and ending on ___________________ .\nTo help you out, I\u2019ve created a social media detox commitment sheet for you.\nStep 4: Block\nWhen I decided to reduce my use of Twitter and Facebook to break my comparison habit, initially I tried to rely solely on self-discipline, which was only moderately successful. Then I realized that I could use the power of technology to help. Don\u2019t think you have to rely upon sheer willpower to block, or at least limit, your exposure to known triggers. If your primary access to the items that cause you to compare yourself to others is via computers and other digitalia, use these devices to help maintain your mental equilibrium.\nHere are some apps and browser extensions that you can use during your media detox to help keep yourself sane and stay away from sites that could throw you into a comparison tailspin.\nThese apps are installed onto your computer:\n\nRescueTime.com works on both computer and mobile devices, and does a lot more than just prevent you from going to sites that will ruin your concentration, it will also track your apps usage and give you a productivity report at the end of the week.\nFocus and SelfControl (Mac-only)\n\nTo go right to the source and prevent you from visiting sites through your browser, there are browser extensions.\nNot only can you put in the list of the URLs that are your points of weakness, but you can also usually set the times of the day you need the self-control the most.\n\nGoogle Chrome: StayFocusd, Strict Workflow, and Website Blocker\nFirefox: Idderall and Leechblock\nSafari: WasteNoTime and MindfulBrowsing\nEdge (or Explorer): Unfortunately, there are currently no website blocking extensions for these browsers.\n\nI currently use a browser extension to block me from using Facebook between 9:00am \u2013 6:00pm. It\u2019s been a boon for my sanity: I compare tons less. A bonus is that it\u2019s been terrific for my productivity as well. \nWhich tool will you use for your media detox time? Explore them all and then settle upon the one(s) that will work the best for you. Install it and put it to work.\nDespite the tool, you will still need to exercise discipline. Resist the urge to browse Instagram or Facebook while waiting for your morning train. You can do it!\nStep 5: Relax\nInstead of panicking from FOMO (Fear of Missing Out), take comfort from this thought: what you don\u2019t know won\u2019t affect you. Start embracing JOMO (Joy of Missing Out), and the process of rebuilding and maintaining your sanity.\nWhat will you do instead of consuming the media that compels you to\ncompare? Here are some ideas:\n\nRead a book \nGo for a walk \nHave dinner with a friend \nGo watch a movie \nLearn how to play the harmonica \nTake an improv class\n\nReally, you could do anything. And depending on how much of your time and attention you\u2019ve devoted to media, you could be recapturing a lot of lost moments, minutes, hours, and days.\nStep 6: Reconnect\nUse your recovered time and attention to focus on your life and reconnect with your true value-driven goals, higher aspirations, and activities that you\u2019ve always wanted to do.\n\nThis article is an excerpt from the book Banish Your Inner Critic by Denise Jacobs, and has been reprinted with permission. If you\u2019d like to read more, you can find the book on Amazon.\n\n\n\n\nShane Parrish, \u201cMental Model: Bias from Envy and Jealousy,\u201d Farnam Street, accessed February 9, 2017.\u00a0\u21a9\n\n\nParrish, \u201cMental Model: Bias from Envy and Jealousy.\u201d\u00a0\u21a9\n\n\nHenrik Edberg, \u201cHow to Overcome Envy: 5 Effective Tips,\u201d Practical Happiness Advice That Works | The Positivity Blog, accessed February 9, 2017.\u00a0\u21a9\n\n\nJeremy Golden, \u201c6 Apps to Stop Your Smartphone Addiction,\u201d Inc.com, accessed February 10, 2017.\u00a0\u21a9\n\n\nEmily Nickerson, \u201cHow to Silence the Voice of Doubt,\u201d The Muse, accessed February 8, 2017.\u00a0\u21a9", "year": "2017", "author": "Denise Jacobs", "author_slug": "denisejacobs", "published": "2017-12-19T00:00:00+00:00", "url": "https://24ways.org/2017/do-a-media-detox/", "topic": "process"} {"rowid": 39, "title": "Meet for Learning", "contents": "\u201cI\u2019ve never worked in a place like this,\u201d said one of my direct reports during our daily stand-up meeting.\n\nAnd with that statement, my mind raced to the most important thing about lawyering that I\u2019ve learned from decades of watching lawyers lawyer on TV: don\u2019t ask a question you don\u2019t know the answer to.\n\nBut I couldn\u2019t stop myself. I wanted to learn more. The thought developed in my mind. The words formed in my mouth. And the vocalization occurred: \u201cA place like this?\u201d\n\n\u201cI\u2019ve never worked where people are so honest and transparent about things.\u201d\n\nDesigning a learning-centered culture\n\nBefore we started Center Centre, Jared Spool and I discussed both the larger goals and the smaller details of this new UX design school. We talked about things like user experience, curriculum, and structure.\n\nWe discussed the pattern we saw in our research. Hiring managers told us time and again that great designers have excellent technical and interpersonal skills. But, more importantly, the best designers are lifelong learners\u2014they are willing and able to learn how to do new things. Learning this led us to ask a critical question: how would we intentionally design a learning-centered experience?\n\nTo craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn. We knew the best way to shape the culture was to work with our direct reports\u2014our directs\u2014to develop the behaviors we wanted them to exemplify.\n\nTo craft the experience we were aiming for, we knew we had to create a learning-centered culture for our students and our employees. We knew that our staff would need to model the behaviors our students needed to learn.\n\nBuilding a learning team\n\nOur learning-centered culture starts with our staff. We believe in transparency. Transparency builds trust. Effective organizations have effective teams who trust each other as individuals.\n\nOne huge way we build that trust and provide opportunities for transparency is in our meetings. (I know, I know\u2014meetings! Yuck!) But seriously, running and participating in effective meetings is a great opportunity to build a learning-centered culture.\n\nMeetings\u2014when done well\u2014allow individuals time to come together, to share, and to listen. These behaviors, executed on a consistent and regular basis, build honest and trusting relationships.\n\nAn effective meeting is one that achieves the desired outcomes of that meeting. While different meetings aim for different results, at Center Centre all meetings have a secondary goal: meet for learning.\n\nA framework for learning-centered meetings\n\nWe\u2019ve developed a framework for our meetings. We use it for all our meetings, which means attendees know what to expect. It also saves us from reinventing the wheel in each meeting.\n\nThese basic steps help our meetings focus on the valuable face-to-face interaction we\u2019re having, and help us truly begin to learn from one another.\n\n An agenda for a staff meeting.\n\nUse effective meeting basics\n\n\n\tPrepare for the meeting before the meeting.\n\tIf you\u2019re running the meeting, prepare a typed agenda and share it before the meeting. Agendas have start times for each item.\n\tStart the meeting on time. Don\u2019t wait for stragglers.\n\tDefine ground rules. Get input from attendees. Recurring meetings don\u2019t have to do this every time.\n\tKeep to the meeting agenda. Put off-topic questions and ideas in a parking lot, a visual document that everyone can see, so you can address the questions and ideas later.\n\tFinish on time. And if you\u2019ve reached the meeting\u2019s goals, finish early.\n\n\n Parking lots where ideas on sticky notes can be posted for later consideration.\n\nFocus to learn\n\n\n\tHave tech-free meetings: no laptops, no phones, no things with notifications.\n\tBring a notebook and a pen.\n\tTake notes by hand. You\u2019re not taking minutes, you\u2019re writing to learn.\n\n\nCome with a learning mindset\n\n\n\tAsk: what are our goals for this meeting? (Hopefully answered by the meeting agenda.)\n\tAsk: what can I learn overall?\n\tAsk: what can I learn from each of my colleagues?\n\tAsk: what can I share that will help the team learn overall?\n\tAsk: what can I share that will help each of my colleagues learn?\n\n\nInvesting in regularly scheduled learning-centered meetings\n\nAt Center Centre, we have two types of recurring all-staff meetings: daily stand-ups and weekly staff meetings. (We are a small organization, so it makes sense to meet as an entire group.)\n\nYes, that means we spend thirty minutes each day in stand-up, for a total of two and a half hours of stand-up meeting time each week. And, yes, we also have a weekly ninety-minute sit-down staff meeting on top of that. This investment in time is an investment in learning.\n\nWe use these meetings to build our transparency, and, therefore, our trust. The regularity of these meetings helps us maintain ongoing, open sharing about our responsibilities, our successes, and our learning.\n\nFor instance, we answer five questions in our stand-up:\n\n\n\tWhat did I get done since the last stand-up (I reported at)?\n\tWhat is my goal to accomplish before the next stand-up?\n\tWhat\u2019s preventing me from getting these things done, if anything?\n\tWhat\u2019s the highest risk or most unknown thing right now about what I\u2019m trying to get done?\n\tWhat is the most important thing I learned since the last time we met and how will what I learned change the way I approach things in the future?\n\n\nEach person writes out their answers to these questions before the meeting. Each person brings their answers printed on paper to the meeting. And each person brings a pen to jot down notes.\n\n Notes compiled for a stand-up meeting.\n\nDuring the stand-up, each person shares their answers to the five questions. To sustain a learning-centered culture, the fifth question is the most important question to answer. It allows individual reflection focused on learning. Sometimes this isn\u2019t an easy question to answer. It makes us stretch. It makes us think.\n\nBy sharing our individual answers to the fifth question, we open ourselves up to the group. When we honestly share what we\u2019ve learned, we openly admit that we didn\u2019t know something. Sharing like this would be scary (and even risky) if we didn\u2019t have a learning-centered culture.\n\nWe often share the actual process of how we learned something. By listening, each of us is invited to learn more about the topic at hand, consider what more there is to learn about that topic, and even gain insights into other methods of learning\u2014which can be applied to other topics.\n\nSharing the answers to the fifth question also allows opportunities for further conversations. We often take what someone has individually learned and find ways to apply it for our entire team in support of our organization. We are, after all, learning together.\n\nBuilding individual learners\n\nWe strive to grow together as a team at Center Centre, but we don\u2019t lose sight of the importance of the individuals who form our team. As individuals, we bring our goals, dreams, abilities, and prior knowledge to the team.\n\nTo build learning teams, we must build individual learners. A team made up of lifelong learners, who share their learning and learn from each other, is a team that will continually produce better results.\n\nAs a manager, I need to meet each direct where they are with their current abilities and knowledge. Then, I can help them take their skills and knowledge base to the next levels. This process requires each individual direct to engage in professional development.\n\nWe believe effective managers help their directs engage in behaviors that support growth and development. Effective managers encourage and support learning.\n\n\n\nOur weekly one-on-ones\n\nOne way we encourage learning is through weekly one-on-ones. Each of my directs meets with me, individually, for thirty minutes each week. The meeting is their meeting. It is not my meeting.\n\nMy direct sets the agenda. They talk about what they want to talk about. They can talk about work. They can talk about things outside of work. They can talk about their health, their kids, and even their cat. Whatever is important to them is important to me. I listen. I take notes.\n\nAlthough the direct sets the specific agenda, the meeting has three main parts. Approximately ten minutes for them (the direct), ten minutes for me (the manager), and ten minutes for us to talk about their future within\u2014and beyond\u2014our organization.\n\nCoaching for future performance\n\nThe final third of our one-on-one is when I coach my directs. Coaching looks to the direct\u2019s future performance. It focuses on developing the direct\u2019s skills.\n\nCoaching isn\u2019t hard. It doesn\u2019t take much time. For me, it usually takes less than five minutes a week during a one-on-one.\n\nThe first time I coach one of my directs, I ask them to brainstorm about the skills they want to improve. They usually already have an idea about this. It\u2019s often something they\u2019ve wanted to work on for some time, but didn\u2019t think they had the time or the knowhow to improve.\n\nIf a direct doesn\u2019t know what they want to improve, we discuss their job responsibilities\u2014specifically the aspects of the job that concern them.\n\nCoaching provides an opportunity for me to ask, \u201cIn your job, what are the required skills that you feel like you don\u2019t have (or know well enough, or perform effectively, or use with ease)?\u201d\n\nSometimes I have to remind a direct that it\u2019s okay not to know how to do something (even if it\u2019s a required part of their job). After all, our organization is a learning organization. In a learning organization, no one knows everything but everyone is willing to learn anything.\n\nAfter we review the job responsibilities together, I ask my direct what skill they\u2019d like to work to improve. Whatever they choose, we focus on that skill for coaching\u2014I\u2019ve found my directs work better when they\u2019re internally motivated.\n\nSometimes the first time I talk with a direct about coaching, they get a bit anxious. If this happens, I share a personal story about my professional learning journey. I say something like:\n\n\n\tI didn\u2019t know how to make a school before we started to make Center Centre.\n\n\tI didn\u2019t know how to manage an entire team of people\u2014day in and day out\u2014until I started managing a team of people every day.\n\n\tWhen I realized that I was the boss\u2014and that the success of the school would hinge, at least in part, on my skills as a manager\u2014I was a bit terrified. I was missing an important skill set that I needed to know (and I needed to know well).\n\n\tWhen I first understood this, I felt bad\u2014like I should have already known how to be a great manager. But then I realized, I\u2019d never faced this situation. I\u2019d never needed to know how to use this skill set in this way.\n\n\tI worked through my anxiety about feeling inadequate. I decided I\u2019d better learn how to be an effective manager because the school needed me to be one. You needed me to be one.\n\n\tEvery day, I work to improve my management skills. You\u2019ve probably noticed that some days I\u2019m better at it than others. I try not to beat myself up about this, although it\u2019s hard\u2014I\u2019d like to be perfect at it. But I\u2019m not.\n\n\tI know that if I make a conscious, daily effort to learn how to be a better manager, I\u2019ll continue to improve. So that\u2019s what I do.\n\n\tEvery day I learn. I learn by doing. I learn how to be better than I was the day before. That\u2019s what I ask of you.\n\n\nOnce we determine the skill the direct wants to learn, we figure out how they can go about learning it. I ask: \u201cHow could you learn this skill?\u201d\n\nWe brainstorm for two or three minutes about this. We write down every idea that comes to mind, and we write it so both of us can easily see the options (both whiteboards and sticky notes on the wall work well for this exercise).\n\n\n\tRead a book. Research online. Watch a virtual seminar. Listen to a podcast. Talk to a mentor. Reach out to an expert. Attend a conference. Shadow someone else while they do the skill. Join a professional organization.\n\n\nThe goal is to get the direct on a path of self-development. I\u2019m coaching their development, but I\u2019m not the main way my direct will learn this new skill.\n\nI ask my direct which path seems like the best place to start. I let them choose whatever option they want (as long as it works with our budget). They are more likely to follow through if they are in control of this process.\n\nNext, we work to break down the selected path into tasks. We only plan one week\u2019s worth of tasks. The tasks are small, and the deadlines are short. My direct reports when each task is completed.\n\nAt our next one-on-one, I ask my direct about their experience learning this new skill.\n\nRinse. Repeat.\n\nThat\u2019s it. I spend five minutes a week talking with each direct about their individual learning. They develop their professional skills, and together we\u2019re creating a learning-centered culture.\n\nAsking questions I don\u2019t know the answer to\n\nWhen my direct said, \u201cI\u2019ve never worked where people are so honest and transparent about things,\u201d it led me to believe that all this is working. We are building a learning-centered culture.\n\nThis week I was reminded that creating a learning-centered culture starts not just with the staff, but with me. When I challenge myself to learn and then share what I\u2019m currently learning, my directs want to learn more about what I\u2019m learning about.\n\nFor example, I decided I needed to improve my writing skills. A few weeks ago, I realized that I was sorely out of practice and I felt like I had lost my voice. So I started to write. I put words on paper. I felt overwhelmed. I felt like I didn\u2019t know how to write anymore (at least not well or effectively).\n\nI bought some books on writing (mostly Peter Elbow\u2019s books like Writing with Power, Writing Without Teachers, and Vernacular Eloquence), and I read them. I read them all. Reading these books was part of my personal coaching. I used the same steps to coach myself as I use with my directs when I coach them.\n\nIn stand-ups, I started sharing what I accomplished (like I completed one of the books) and what I learned by doing\u2014specific things, like engaging in freewriting and an open-ended writing process.\n\nThis week, I went to lunch with one of my directs. She said, \u201cYou\u2019ve been talking about freewriting a lot. You\u2019re really excited about it. Freewriting seems like it\u2019s helping your writing process. Would you tell me more about it?\u201d\n\nSo I shared the details with her. I shared the reasons why I think freewriting is helping. I\u2019m not focused on perfection. Instead, each day I\u2019m focused on spending ten, uninterrupted minutes writing down whatever comes to my mind. It\u2019s opening my writing mind. It\u2019s allowing my words to flow more freely. And it\u2019s helping me feel less self-conscious about my writing.\n\nShe said, \u201cLeslie, when you say you\u2019re self-conscious about your writing, I laugh. Not because it\u2019s funny. But because when I read what you write, I think, \u2018What is there to improve?\u2019 I think you\u2019re a great writer. It\u2019s interesting to know that you think you can be a better writer. I like learning about your learning process. I think I could do freewriting. I\u2019m going to give it a try.\u201d\n\nThere\u2019s something magical about all of this. I\u2019m not even sure I can eloquently put it into words. I just know that our working environment is something very different. I\u2019ve never experienced anything quite like it. Somehow, by sharing that I don\u2019t know everything and that I\u2019m always working to learn more, I invite my directs to be really open about what they don\u2019t know. And they see it\u2019s possible always to learn and grow.\n\nI\u2019m glad I ignore all the lawyering I\u2019ve learned from watching TV. I\u2019m glad I ask the questions I don\u2019t know the answers to. And I\u2019m glad my directs do the same. When we meet for learning, we accelerate and amplify the learning process\u2014building individual learners and learning teams. Embracing the unknown and working toward understanding is what makes our culture a learning-centered culture.\n\nPhotos by Summer Kohlhorst.", "year": "2014", "author": "Leslie Jensen-Inman", "author_slug": "lesliejenseninman", "published": "2014-12-20T00:00:00+00:00", "url": "https://24ways.org/2014/meet-for-learning/", "topic": "process"} {"rowid": 82, "title": "Being Prepared To Contribute", "contents": "\u201cYou\u2019ll figure it out.\u201d The advice my dad gives has always been the same, whether addressing my grade school homework or paying bills after college. If I was looking for a shortcut, my dad wasn\u2019t going to be the one to provide it.\n\nWhen I was a kid it infuriated the hell out of me, but what I then perceived to be a lack of understanding turned out to be a keystone in my upbringing. As an adult, I realize the value in not receiving outright solutions, but being forced to figure things out. \n\nEven today, when presented with a roadblock while building for the web, I am temped to get by with the help of the latest grid system, framework, polyfill, or plugin. In and of themselves these resources are harmless, but before I can drop them in, those damn words still echo in the back of my mind: \u201cYou\u2019ll figure it out.\u201d\n\nI know that if I blindly implement these tools as drag and drop solutions I fail to understand the intricacies behind how and why they were built; repeatedly using them as shortcuts handicaps my skill set. When I solely rely on the tools of others, my work is at their mercy, leaving me less creative and resourceful, and, thus, less able to contribute to the advancement of our industry and community. \n\nOne of my favorite things about this community is how generous and collaborative it can be. I\u2019ve loved seeing FitVids used all over the web and regularly improved upon at Github. I bet we can all think of a time where implementing a shared resource has benefitted our own work and sanity. Because these resources are so valuable, it\u2019s important that we continue to be a part of the conversation in order to further develop solutions and ideas. It\u2019s easy to assume there\u2019s someone smarter or more up-to-date in any one area, but with a degree of understanding and perspective, we can all participate. \n\nThis open form of collaboration is in our web DNA. After all, its primary purpose was to promote the exchange and development of new ideas.\n\n\n\tTim Berners-Lee proposed a global hypertext project, to be known as the World Wide Web. Based on the earlier \u201cEnquire\u201d work, it was designed to allow people to work together by combining their knowledge in a web of hypertext documents.\n\n\nI\u2019m delighted to find that this spirit of collaborative ingenuity is alive and well on the web today. Take the story of Off Canvas as an example. I was at an ATX Dribbble meet up where I met Jason Weaver and chatted to him about his recent work on the responsive layout prototype, Off Canvas. Jason said he came across a post by Luke Wroblewski outlining the idea and saw this:\n\n\n\tIf anyone is interested in building a complete example of this approach using responsive Web design techniques, let me know!\n\n\nFrom there Luke recounts: \n\n\n\tWe went back and forth on email, with me laying out ideas and Jason doing all the hard work to see if they can be done and improving them bit by bit! Once we got to something we both liked, I wrote up an article explaining things and he hosted the examples.\n\n\nLuke took the time to clearly outline and diagram his ideas, and Jason responded with a solid proof of concept that has evolved into a tool we all have at our disposal. Victory!\n\nI have also benefitted from comrades who have taken an idea of mine into development. After blogging about some concerns in regards to maintaining hierarchy as media queries are used to shift layouts, Jordan Moore rebounded with some responsive demos where he used flexbox to (re)order content as viewport sizing changes.\n\nSimilar stories can be found behind the development of things like FitVids, FitText, and Molten Leading. I love this pattern of collaboration because it involves a fairly specific process:\n\n\n\tInitial idea or prototype is outlined or built, then shared\n\tDiscuss\n\tSomeone develops or improves it, then shares it\n\tDiscuss\n\tSomeone else develops or improves it, then shares it.\n\tInfinity.\n\n\nThis is what the web looks like when we build it together, and I\u2019d argue that steps 2+ are absolutely crucial. A web where everyone develops their own ideas and tools independent of one another is like a room full of people talking and no one listening. \n\n\n\nThe pattern itself mimics a literal web structure, and ideally we\u2019d be able to follow a strand from one idea to the next and so on.\n\nBlessed are the curators\n\nSometimes those lines aren\u2019t easy to find or follow. Thankfully, there are people who painstakingly log each experiment and index much of what\u2019s out there. Chris Coyier does this with CSS in general, and Brad Frost is doing this for responsive and multi-device design with his Pattern Library. Seriously, take a look at this page and imagine what it would take to find, track and organize the progression of each of these resources yourself. I\u2019d argue that ongoing collections like these are more valuable than the sum of their parts when they are updated regularly as opposed to a top ten tips blog post format.\n\nHere\u2019s my soapbox\n\nHere are a few things I appreciate about how things are shared and contributed online. And yes, I could do way better at all of them myself.\n\n\n\tConcise write-ups: honor others\u2019 time by getting to the point. Not every idea or solution needs two thousand words to convey fully. I love long-form posts, but there\u2019s a time and a place for them.\n\tVisual aids: if a quick illustration, screenshot, or graphic helps illustrate your point or problem, yes please.\n\n\nBy the way, Luke Wroblewski rules the school on both of these.\n\n\n\tDemo it: host it yourself, or put it on CodePen or JS Bin for others to see.\n\tPut it on Github: share and improve with the rest of the community. Consider, however, that because someone puts something on Github doesn\u2019t mean they\u2019re forever bound to provide support or instruction.\n\n\nThis isn\u2019t a call for everyone to learn everything all the time, but if you\u2019re curious or interested in something, skip the shortcut and get your hands dirty: sketch, prototype, question, debate, fork, and share. Figuring these things out on our own makes us valuable contributors to the web \u2013 the thing that ultimately we\u2019re all trying to figure out together.", "year": "2012", "author": "Trent Walton", "author_slug": "trentwalton", "published": "2012-12-03T00:00:00+00:00", "url": "https://24ways.org/2012/being-prepared-to-contribute/", "topic": "process"}